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HubSpot CRM vs Blackbaud Raiser's Edge NXT: Which is a better fit?

Updated on February 9th, 2025
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Summary
Features in Construction CRM
26
Best performer
40
  • Activity Dashboard
  • Activity Tracking
  • Calendar Management
16
40
  • ACH Payment Processing
User satisfaction
4.5
User reviews4,311
Ease of use
4.4
Functionality
4.4
Value for money
4.3
Customer support
4.4
4.2
User reviews419
Ease of use
3.9
Functionality
4.1
Value for money
3.7
Customer support
4.1
Price starts from
/user
Monthly subscription
Free version
Free trial
--
Not provided by vendor
Free version
Free trial
Best for

The HubSpot CRM is built for growing teams. Today, over 100,000 customers in more than 120 countries use HubSpot's award-winning software to attract, engage and delight their customers.

We serve the entire social good community, which includes nonprofits, foundations, companies, education institutions, healthcare organizations, and the individual change agents who support them.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Monica V
General Manager
4.0

Monica: My name is Monica and I am an administrative and operations manager. Our company consists of 12 people and I would give HubSpot a 4-star rating. We were using Salesforce and the way it was described by my management was as an glorified database. Apparently, we did need support for every step that we needed to follow and support wasn't great, so it just took a lot of work to get simple tasks done. Yeah. I chose HubSpot myself actually. I did some research and I wanted a platform where I could have all of my activities in one place. So not only I have the CRM software, I can also distribute our newsletter and I can also get reports on the activity that I get with my customers and contacts. So initially, I tried it because it was a free platform that offered very sophisticated tools. And I ended up staying with it just because I can have everything in one place, even manage my social media accounts. At first, getting started with HubSpot was very easy. It is very intuitive. It is very well-designed. Later on, I did have some questions. I didn't have the time necessarily to explore the more complex tools, so I did reach out to the sales team. To be honest, it took some time to get an appointment. I got canceled three times so that wasn't great. But the software and the design itself is pretty good where I was able to set it up myself. I would say, if you want to try HubSpot, to watch some videos about all the capabilities. There is even a very short project-oriented course available online. I believe that it's on Coursera. That is very useful. They guide you through every step of the way and they show all the many different free tools that are available which is great because they're not pushing a sale. They are rather just teaching you how to use the software. And yeah, just watch a bunch of videos and do spend some time exploring the many available tools.

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Josh H
CEO
5.0

Josh: My name is Josh. I am the founder and CEO, and I give Blackbaud NXT three out of five stars. For more reviews like this click below. Before using Blackbaud, the organization was using spreadsheets to keep track of the data, and this wasn't a very good use of time. They moved to Blackbaud for a robust fundraising platform. The reasons that this software was chosen was because it was the industry leader at the time it was chosen, that it offers a very robust fundraising platform, and that it offers a wide variety of features for the users to follow up with their clients and also to track donations of all different amounts and types. Because of how robust Blackbaud is, it is a harder one to integrate into the business and a harder one to implement, just because of the robust nature and the amount of fields and data that can be transported over to Blackbaud. [inaudible 00:01:04] one else who's in the market for a donation management system, I highly recommend looking at all the different options. Even though Blackbaud might be the premier leader, it's not meant for organizations of all sizes, especially for smaller organizations that can sometimes don't need all the robust features that big organizations do. There have come on the market, since that decision was made, a lot of players that we wish we would have been able to consider at the time. Just looking at price and looking at the feature comparison and where people see their organization growing within the next three years.

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User interface
152373 video thumbnail}
1 Video
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1 Video
152373
5 screenshots
247647
5 screenshots

HubSpot CRM

Top Features
26/40
  • ACH Payment Processing
  • Bid Management
  • Buyer Management
  • Change Order Management
  • Estimating
  • For AEC Industry
  • Inventory Management
  • Job Costing
  • Procurement Management
  • Project Time Tracking
  • Project Tracking
  • Sales Approval
  • Subcontractor Management
  • Warranty Tracking
  • Activity Dashboard
  • Activity Tracking
  • API
  • Calendar Management
  • Calendar/Reminder System
  • Client Tracking
  • Collaboration Tools
  • Communication Management
  • Contact Management
  • Contract/License Management
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Email Marketing
  • Forecasting
  • Lead Management
  • Project Management
  • Quotes/Estimates
  • Reporting/Analytics
  • Sales Pipeline Management
  • Scheduling
  • Task Management
  • Third-Party Integrations
  • Workflow Management
See All features
Hide Construction CRM Software Features -

Blackbaud Raiser's Edge NXT

16/40
Show Construction CRM Software Features +
HubSpot CRM
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Blackbaud Raiser's Edge NXT
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
HubSpot CRM
  • By HubSpot
  • Located in United States
  • Founded in 2012
Blackbaud Raiser's Edge NXT
  • By Blackbaud
  • Located in United States
  • Founded in 1981
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