# Compare Hostaway vs Cloudbeds 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Cloudbeds and Hostaway based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/152433-158839/Hostaway-vs-Cloudbeds --- # Cloudbeds vs Hostaway Features and Cost Comparison Last updated June 3rd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: CloudbedsHostaway2/4 selected [Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[4.3 (342)](https://www.capterra.com/p/158839/Cloudbeds/reviews/) [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.8 (1,577)](https://www.capterra.com/p/152433/Hostaway/reviews/) [## Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[4.3 (342)](https://www.capterra.com/p/158839/Cloudbeds/reviews/) Starting Price Contact vendor Value-for-Money 4.1 Functionality 4.1 Ease of Use 4.3 Customer Service 4.1 Reviews Sentiment Based on [342 reviews](#user-reviews) Positive 285 Neutral 19 Negative 38 [## Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.8 (1,577)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price Contact vendor Value-for-Money 4.6 Functionality 4.7 Ease of Use 4.6 Customer Service 4.7 Reviews Sentiment Based on [1,577 reviews](#user-reviews) Positive 1,505 Neutral 24 Negative 48 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 2,829 reviews from channel management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 64%Fit Not enough reviews Feature ratings Data Synchronization 3.2 Calendar Management 3.9 Multi-Channel Management 3.4 Real-Time Data \-- Inventory Control 4.0 91%Fit High performer Feature ratings Data Synchronization 4.7 Calendar Management 4.8 Multi-Channel Management 4.7 Real-Time Data 4.7 Inventory Control 4.7 User satisfaction User satisfaction 4.3 User reviews[342](https://www.capterra.com/p/158839/Cloudbeds/reviews/) Ease of use 4.3 Functionality 4.1 Value for money 4.1 Customer support 4.1 User satisfaction 4.8 User reviews[1,577](https://www.capterra.com/p/152433/Hostaway/reviews/) Ease of use 4.6 Functionality 4.7 Value for money 4.6 Customer support 4.7 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Cloudbeds is hospitality’s only intelligent growth engine — a unified platform powering operations, revenue, distribution, and guest experience for ambitious hoteliers in 150+ countries. Best for Vacation rental property managers, short-term rental property managers, Airbnb hosts, Vrbo hosts, Booking.com hosts, and Expedia hosts ## User reviews Pros & cons TW Tedd W. Owner, Operator > "We've been able to add dining bills from our restaurant and create reservations so easily." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___7154301) JR Jeanette R. Proprietor > "Their reports are unable to accurately show commission payments…citing 890% commission rather than the actual percentage that..." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___7095742) EH Eric H. Owner > "It's been a powerful tool for our team to scale from one property to four properties." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___7121601) TM Tori M. Owner Operator > "After the monthly subscription fees, add on’s and payment processing, it is a significant monthly expense to our small hotel." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___7127894) OP Olga P. Hotel Manager > "It provides all the necessary tools to manage hotel operations effectively." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___7127860) JR Jeanette R. Proprietor > "The reporting system has may flaws and some reports are completely unable to be read by accountants because they are..." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___7095742) TM Tori M. Owner Operator > "I love that they’re always rolling out new products and features that keep up to date with the trends and newest technologies." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___7127894) OP Olga P. Hotel Manager > "In the hospitality industry, where time is critical, delays can directly impact operations and guest experience." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___7127860) TW Tedd W. Owner, Operator > "It's thorough, they've thought of so many details that really help the hotelier seemlessly run the business through the..." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___7154301) CM Cameron M. CEO > "worst of all though, they lost 22 THOUSAND dollars of my deposits over one summer." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___7047823) Louie B. Owner - Operator > "During Covid, Cloudbeds showed up in a big way, and gave me grace in regards too the financial burden during a very difficult..." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6867096) KG Kari G. Front desk > "No way to sort individual dates no easy way to fine specific data for DAI." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6759513) CS Chelsea S. Manager > "We have felt it's a great product for the cost, with decent customer support and a great help article library." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___7126618) TW Tedd W. Owner, Operator > "I can't imagine how we'd manage OTA's without this process." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___7154301) CS Chelsea S. Manager > "I have found the transition to Cloudbeds, and use of the product, easy and excellent." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___7126618) HB Henk B. Owner > "I have never seen any of those request being picked up and translated into an update." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___6861067) MS Manveer S. Owner > "I really liked how easy the CloudBed hotel management software was to use." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___7121923) NB Navraj B. Owner > "Not setup to support basic steps of service for any hotel business." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6731990) HB Henk B. Owner > "The onboarding is ok and in the beginning it looks realy nice. Until you start using it...." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___6861067) KI Kenji I. GM > "Taxes aren't included in payout breakdowns, not sure how that was decided." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6572070) KE Kira E. Executive Assistant > "I love the online program so that I can check on items and make reservations from our main corporate office." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6053668) Louie B. Owner - Operator > "I believe one of the biggest things lacking today in business is relationship and loyalty." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6867096) KI Kenji I. GM > "Nice calendar and dashboard." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6572070) CM Cameron M. CEO > "Cloudbeds is hands-down the worst customer service on the planet." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___7047823) VR Verified Reviewer Application Engineer > "What I like about the solution is the almost 360 management capability and ease of access when comes to managing the whole..." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4910739) HB Henk B. Owner > "Release introduce new problems that never get solved." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___6861067) Christopher G. owner > "It is easy to use on the desktop or mobile.... and the Service is amazing.. " [See full review](https://www.capterra.com/p/158839/Cloudbeds/#GetApp___6450343) KI Kenji I. GM > "A simple report will force you to do a bunch of manual calculations." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6572070) JG Jehiel G. Owner > "Cloudbeds is one of the simplest and easiest to use systems to carry out the good organization and management of our..." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___5078300) PPT Poul Percy T. CEO > "Since November 2023, there have been a lot of blackouts - Almost daily, there are some kinds of technical issues, and..." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6144769) KE Kira E. Executive Assistant > "Cloudbeds is an all in one system which makes running the day to day operations easy." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6053668) BB Brian B. gm > "Like any software, problems emerge, but it feels like I've had to submit 2-3 support tickets daily to get issues resolved." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___6164596) BB Brian B. gm > "Exceptionally amiable and skilled individuals are responsible for sales, customer onboarding, and helping you begin." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___6164596) NB Navraj B. Owner > "Technical support is non existent." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6731990) KG Kari G. Front desk > "It’s so user friendly." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6759513) KI Kenji I. GM > "The software can be painfully unintuitive." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6572070) HE Henrico E. Director > "It has for a long time served as an umbrella in my hospitality management journey." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6295854) VR Verified Reviewer managing partner > "So when asked to respectfully transfer us to someone senior or experienced with cloudbeds we spend 25 minutes on hold only to..." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6015976) KE Kira E. Executive Assistant > "They are always creating new features and working on improvements which is great." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6053668) NB Navraj B. Owner > "Reports are useless." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6731990) JG Jehiel G. Owner > "We really like your team's commitment to help solve problems." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___5078300) NB Navraj B. Owner > "Technical support is trash." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6731990) SP Shamita P. Director of Sales > "Cloudbeds have allowed for better and more accurate Inventory management, cost saving, better and more efficient time and..." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3604342) RM Reece M. Manager > "I’d rate them lower if it was possible" [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6711878) JT Jordin T. Manager > "It takes all of the hard work and removes the pain that comes with accidental overbookings, something that has proven huge..." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3439571) KI Kenji I. GM > "Reporting is oddly very lacking." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6572070) SS Sam S. Proprietor > "Cloudbeds customer service was always available and patient and worked with us until we actually understood what we needed to..." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4540249) VR Verified Reviewer managing partner > "By far the biggest issues relate to very poor service. When you eventually reach a support person they are very nice but its..." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6015976) HS Henry S. Lodging Manager > "There are a lot of great features for managing your property like a hotel." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4421167) RA Roger A. Owner > "They told us that their system integrated easily with QuickBooks, what they did not say is you have to use a third-party API..." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4678554) MN Mahesh N. Owner > "The team member are very supportive in the sense of billing support,technical help and they are real human behind this..." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3740261) GD Greg D. Owner > "Additionally, the checkout page on the website they build you is not end user friendly for customers." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___4900197) AH Alex H. Owner > "We started with cloudbeds about 8 years ago and since that the company keep grow and making life easier to property..." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3354778) JG Jennifer G. CFO > "THIEVES, they allowed someone to transfer my account without my approval and authorization." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___5004630) NP Nancy P. Owner > "Despite having a large amount of features, the Cloudbeds interface is still simplified enough for users to work their way..." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3594453) DE David E. Owner > "Cloudbeds still is trying to charge us even though no services were provided. " [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6047529) PA Pharinya A. (Ex) night shift > "All-in-one software that anyone can learn within a few hours or days." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4540067) RD Ryan D. Managing Director > "The payment system is no good for the uk (except for online bookings) and we have resorted to taking most payments manually..." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4540083) LT Linh T. GM > "The room rate is linked with OTAs, the calendar view is awesome, easy to follow, and keeps track of all reservations." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3017468) KB Kerry B. Director > "The customer service is far too complicated and takes too long." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6046248) YT Yoselin T. Recepcionist > "The colors used by the program are friendly to the eye, this is highly recommended for a person working an 8 hour shift in..." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3599403) CB Charles B. Pres > "Took me a year of complaining for them to fix group bookings. And I believe that there are glitches in the availability..." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4896593) RL Richard L. Owner > "Online chat has been so fast and helpful with questions, offering work-arounds, providing links to documentation, offering..." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3527698) JL Johan L. Idoalot > "Not overviewing the actual customer price." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___5034984) VR Verified Reviewer Hotel Consultant > "You are able to add useful modules such as revenue management and housekeeping." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3119637) SH Svetlana H. Ceo > "It has been TEN DAYS without payments now, no calls, no emails, still nothing... how many businesses can survive not getting..." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___4642381) MD Mark D. owner > "The software works and if an issue or question arises: their help desk replies almost instantly, knowledgeable and..." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3224691) KK Kevin K. Owner > "We have encountered several problems with the integration between Cloudbeds and Expedia and Booking.com." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4689068) JD Julieann D. Director > "So supportive, happy to help and fix any problems. Once he left you couldn't get any help in Australia" [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4814640) HE Henrico E. Director > "I had issues with bookings." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6295854) MD Mark D. owner > "I read many horror stories on failing support from many hotel management software companies, When I found Cloudbeds online..." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3224691) DE David E. Owner > "The set up was never completed." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6047529) RD Richard D. Sales Manager > "ease of use and the chat support...when they answer promptly." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4540564) EK Engin K. Owner > "Also sometimes connection cuts with booking so it doesnt send the price change." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4016070) CS Caroline S. Channels Manager > "If you look for an efficient and Complete PMS, and you have a small property, this is a really good system." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3484451) SH Svetlana H. Ceo > "we just suddenly stopped receiving our payouts... no emails, no calls, just no payouts." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___4642381) LG Larry G. Operations Manager > "From these 2 functions its easy to have a clear view of the check ins, out, as well as the occupancy." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3602893) MS Matthew S. Owner > "There are lots of problems and they are ignored until they are magically fixed and then they act like it was perfect all..." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4415129) SB Selene B. Hotel Manager > "We haven't had any problems with overbooking since I started using Cloudbeds and I'm saving so much time." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3577379) HS Henry S. Lodging Manager > "It was great at first but when bugs appeared after a major software update they failed us." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4421167) [View Reviews](https://www.capterra.com/p/158839/Cloudbeds/reviews/) WF William F. Owner > "The automation, channel management, and direct booking capabilities have helped increase revenue and reduce manual work. Once everything is set up properly, it runs smoothly..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7102202) SK Sharon K. Pmic > "I am unable to share reservation info my owners due to the fact that they have access to view coupon codes for properties that are not theirs and that doesn’t make any sense...." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7156914) Duy N. Owner > "As a property management company overseeing multiple listings, we needed a system that could handle channel distribution, automation, reporting, and operational scalability —..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7103704) KK Kara K. Senior Associate > "Hostaway's integration (or lack thereof) with Stripe is a big pain point for my team and I. Financial information doesn't flow through correctly for platforms like VRBO and..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6851059) MT Mark T. Member LLC > "I especially appreciate the centralized dashboard, automation tools, and seamless integrations with booking channels, which save a lot of time and reduce manual work." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7155343) Kim G. owner > "I pay extra for the dynamic pricing ad on, and even though the calendar in Hostaway shows prices correctly, they are incorrect in Airbnb, and for some dates, they show my..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7037752) WF Woldemar F. Managing Director > "The platform allows us to manage multiple properties efficiently, automate workflows, and provide professional owner accounting." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7101172) AK Anouk K. Reservation manager > "Issues with exporting, for example not all prices got synchronised correctly, also when changing the amount of bathrooms, this took a while before the change was actually..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7146175) LK Lukas K. CEO > "sensitive content hidden\] take ownership of issues and follow up until everything is fully resolved, which has saved us a lot of time managing multiple listings across..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7150299) Laila S. director > "The process isnt very stratightforwards for our contractors in terms of getting alerts and notifications- not very user friendly so we are having issues with this" [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7101275) Duy N. Owner > "Automation tools (guest messaging, review requests, task scheduling) have helped us streamline operations and reduce manual workload." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7103704) ST Samantha T. Property Management Specialist > "Also I only have 2 properties which means I cannot access all the benefits of Hostway customers with more properties." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7155753) Doris S. Operations Manager > "Payment and Reservation Management: The system offers powerful financial tools. While configuring complex owner statements can be challenging, the dedicated support makes..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7039939) ES Ella S. director > "Some areas of the platform have a learning curve, and it can be a bit tricky to locate certain settings without assistance." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7090550) AH Ashley H. Property Manager > "I also like the website booking widget, which makes it easy to accept direct bookings and display availability on our website." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7162013) DS David S. Company director > "Some functions are not supported by the app, so you need to go on the browser interface for the dashboard. When I trying to connect on my phone I'm being redirected to the..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7026338) JC JAMES C. owner > "The channel manager is incredibly reliable — it syncs my listings across Airbnb, Vrbo, Booking.com, and others without issues, which has completely eliminated double bookings..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7028917) FE Felicia E. CFO > "Having to schedule customer support meetings a week out is problematic. When we need answers, we need them more timely." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7099266) MM Marnie M. Owner > "sensitive content hidden\] (our onboarding contact) has been awesome in assisting us to optimise our settings and fully utlise the functionality of the Hostaway platform." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7149484) JB Jon B. Owner > "It's been about 3 weeks since \[sensitive content hidden\] showed me how to do it, and apparently I've forgotten a few steps and the dates I'm trying to block out, are not..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7173624) JC JAMES C. owner > "I can track revenue, occupancy, and performance across all properties, which helps me make better business decisions." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7028917) VS Via S. operation manager > "Additionally, when I publish the owner statement, the owners who are using the app do not always receive a notification when it's available to download." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7037881) AH Ashley H. Property Manager > "The calendar sync has worked well across our booking channels, helping keep availability updated in one place." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7162013) Jason D. CEO > "VRBO integration wrecked our booking revenue from VRBO so we disconnected it and now our VRBO account has been majorly affected." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7056369) WF William F. Owner > "It has allowed me to scale my short-term rental business while keeping operations organized and efficient." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7102202) MV Marinda V. Business owner > "The code to display booking calendars on external websites did not work correctly, so we had to use a work around." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7020595) JW Jennifer W. Onwer > "He went above and beyond to help us find an answer and worked with his manager to send us communication to help facilitate an Airbnb cancelation without penalty." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7096782) LF Lorenzo F. Property Manager CEO > "We paid the onboarding fee but quickly realized within three business days that the platform wasn’t a fit for our needs. When I explained that we had found a local company..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7014438) SM Sonya M. Property Manager > "Hostaway’s onboarding process is streamlined, supportive, and designed to get you up and running quickly, especially if you're syncing with platforms like Airbnb, Vrbo, or..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7036207) GMD Gian Mario D. CEO > "sometimes few feature can't be customise or added (for example key door tab)." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7106026) WF William F. Owner > "Hostaway makes my life easier by centralizing Airbnb, Vrbo, and direct bookings all in one place." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7102202) PS Philip S. Partner > "However VRBO setup is slow and email design features need improvement." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093166) JC JAMES C. owner > "From scheduled messages and review automation to task reminders for my cleaning team, it feels like I have a virtual assistant working 24/7." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7028917) SS Sara S. Property Manager > "The reservation simply disappears from our Breezeway calendar, and because of this, we have run into a few issues where Breezeway marks a property as clean since it thinks..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6685597) OP Oscar P. CEO > "The team is willing to offer solutions for hosts and business owners in terms of property management, rental arbitrage or to manage your own portfolio of properties." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6595121) FV Fatima V. Operations Manager > "What I like least about Hostaway is the occasional technical glitches, such as login issues and error messages like "Failed to Fetch," which can disrupt workflow." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6819279) HH Hans H. Owner > "Setting up and syncing multiple listing platforms can be overwhelming, but \[sensitive content hidden\] made the entire process smooth, stress-free, and easy to understand." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7149932) CL Chris L. Guest Relation Specialist > "Additionally, the integration process with third-party OTAs was quite challenging." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7097243) BR Bart R. adm > "The platform is robust, integrates well with major OTAs, and significantly improves operational efficiency." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7094995) TT Tony T. CEO > "fee on direct bookings without communicating more directly it was going to happen, after selling users on not charging a fee, businesses make decisions on this type of info..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6756152) YA Yaseen A. Owner > "Solid platform, lots of customisations available to use, and supports multi currency on calendar which is key for me as have listings in different countries." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6572462) LD Linda D. Owner > "Not so, and when we tried to post pone for a few months by cancelling and then sign back up when we slowed down, we were told we would have to pay for the entire year's..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7035616) KM Kelly M. Director > "sensitive content hidden\] was very helpful in the setting up and helped set up automated messages, clear instructions for my guests to make management more time efficient..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7027755) JE Julie E. Property Manager > "Onboarding process is way more complex than it was made to appear when talking to the sales team. " [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7098794) JJ John J. Rental Experience Supervisor > "Thanks to Hostaway’s automation features, managing messages and replies has become effortless, saving us countless hours while enhancing our response time and guest..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6576741) MD Marie D. VA Property Manager > "The main drawback I found with Hostaway is that some advanced features can be a bit complex to set up initially, and occasional glitches in channel syncing may require manual..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6656776) HH Hans H. Owner > "The automation features save a tremendous amount of time and make day-to-day operations much more organized and professional." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7149932) MS Melissa S. Owner and Managing Director > "It's twice the work and a lot of extra time when we still have to manually enter the information directly into our other accounts." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7019743) JF Jan F. Owner > "very fast, powerful functions, fast and reliable channel manager, powerful statistics, multiple booking engines, unified inbox with connection via sms and whatsapp, best..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6584417) DR David R. Owner > "Quite frustrating I cant give my Property Manager task bars on the calendar to assign cleans to the cleaners without giving her full Admin access." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6594737) JC Jenna C. Property Manager > "I like the owner's portal, ability to track expenses, multi-calendar, customer support, and ability to create owner statements." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6448251) SR Shannon R. president > "I can not find the billing info for the charges I'm getting." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7147285) AG Andries G. Owner > "Having reservations, guest communication, and channel management in one place saves a lot of time." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7152435) HG Heather G. Partner > "A few of the setup items are not very self-explanatory." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093323) HG Heather G. Partner > "From the initial sales presentation to my software launch the experience has been well organized, communication has been excellent, and the quality of the product has been..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093323) TZ Tamzed Z. Head Admin > "What I liked least about Hostaway is that some features feel less polished than the core channel-management tools." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7050661) FV Fatima V. Operations Manager > "What I like most about Hostaway is its user-friendly interface, seamless integration with multiple platforms, and the centralized dashboard that simplifies managing..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6819279) Jason D. CEO > "The customer care team is non existent of they are purposefully not getting back to me because I have requested to cancel the subscription 5 times." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7056369) SS Sara S. Property Manager > "I like the ease with which I can view a calendar for a proeprty, as well as multiple properties if I'm looking for an available listing based on certain criteria." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6685597) CL Chris L. Guest Relation Specialist > "The only challenge I’ve encountered has been with the integration process." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7097243) KN Kevin N. Owner > "Great tool to integrate all calendars and aspects of managing properties. " [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7103324) MI Mary I. Owner > "There is a multi-view that shows all bookings for a date, but it only goes out like a week, so I cannot see the whole month together." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6419791) CE Clem E. Owner > "I just got off a call with \[sensitive content hidden\] who successfully walked me though about 5 different things on the site which will allow me to generate more income!" [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7099265) VR Verified Reviewer Manager > "Also some of the features dont always work like I expected, and customer support can be slow to respond at times." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7070703) CQ Christopher Q. Airbnb Host > "Hostaway provides an all-in-one solution that makes managing multiple short-term rental listings much easier." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7034288) Karen S. director > "There’s nothing in particular that I dislike, but if I had to mention something, it would be that the Hostaway app offers fewer features and less functionality compared to..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7037717) JK Jaclyn K. Co owner - Short Term Property Management > "I really like the ability to create owner statements from the site and that the calendar can be viewed by staff and owners. " [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6820453) PS Philip S. Partner > "The VRBO integration also took far too long." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093166) JV Jelle V. Business Owner > "The onboarding process made me feel confident in managing the software, and my onboarding specialist, \[sensitive content hidden\], was knowledgeable, clear, and experienced,..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7032948) HS Hugo S. Member > "I expected the direct booking website platform to be at least average in terms of use and feel." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7111167) PC Pedro C. CEO > "In general, I am very happy with the software because I have been able to centralize my tourist apartments in a single software, whereas before I had 1 application for each..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6507923) Doris S. Operations Manager > "At the moment, it can be cumbersome when handling large batches of images." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7039939) Miranda N. Property Manager > "Advanced settings that help me get more bookings and generate more revenue. " [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7096874) EH Eric H. Chief Experience Officer > "Our bank debit card would not accept Finland- over seas transactions. " [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6874213) MT Merve T. customer relations specialist > "We were very pleased with the ability to download and edit the occupancy rate lists." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7106479) PS Philip S. Partner > "Another drawback is the email design tools." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093166) TZ Tamzed Z. Head Admin > "The dashboard is clean and intuitive, helping you quickly understand performance, occupancy, and guest communication." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7050661) LH Leanne H. Director > "I find it difficult to retain everything I’m learning, and having a hard copy of the user manual would really help." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7031569) GMD Gian Mario D. CEO > "Great support from \[sensitive content hidden\] she explained very well and the recorded video helped me a lot afterwords to implement what i needed" [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7106026) VR Verified Reviewer owner > "If the agents are busy and you leave a call back number I have not gotten ever a call back." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7034641) [View Reviews](https://www.capterra.com/p/152433/Hostaway/reviews/) ## User interface 4.30 (342) 4.77 (1,577) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Cloudbeds 37/49 - Activity Dashboard - Activity Tracking - AI Copilot - API - Availability Management - Calendar Management - Campaign Management - Channel Analytics - Collaboration Tools - Commission Management - Content Management - Customizable Branding - Customizable Reports - Customizable Templates - Data Import/Export - Data Synchronization - Discount Management - Dynamic Pricing - Electronic Payments - Email Templates - Generative AI - Incentive Management - Inventory Control - Inventory Management - Inventory Tracking - Invoice Management - Lead Management - Multi-Channel Campaigns - Multi-Channel Distribution - Multi-Channel Management - Multi-Channel Marketing - Opportunity Management - Order Management - Partner Management - Partner Portal - Performance Metrics - Pipeline Management - Price/Margin Management - Promotions Management - Real-Time Analytics - Real-Time Data - Real-Time Updates - Referral Management - Reporting & Statistics - Sales Reports - Task Management - Template Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/158839/Cloudbeds/#features) Hostaway Top features 47/49 - Activity Dashboard - Activity Tracking - AI Copilot - API - Availability Management - Calendar Management - Campaign Management - Channel Analytics - Collaboration Tools - Commission Management - Content Management - Customizable Branding - Customizable Reports - Customizable Templates - Data Import/Export - Data Synchronization - Discount Management - Dynamic Pricing - Electronic Payments - Email Templates - Generative AI - Incentive Management - Inventory Control - Inventory Management - Inventory Tracking - Invoice Management - Lead Management - Multi-Channel Campaigns - Multi-Channel Distribution - Multi-Channel Management - Multi-Channel Marketing - Opportunity Management - Order Management - Partner Management - Partner Portal - Performance Metrics - Pipeline Management - Price/Margin Management - Promotions Management - Real-Time Analytics - Real-Time Data - Real-Time Updates - Referral Management - Reporting & Statistics - Sales Reports - Task Management - Template Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/152433/Hostaway/#features) ### Recognition Cloudbeds is recognized as a top-rated tool in 3 Capterra Shortlist reports Hostaway is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support Cloudbeds Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Hostaway Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Cloudbeds - By Cloudbeds - Located in United States - Founded in 2012 Hostaway - By Hostaway - Located in Finland - Founded in 2015 ## Popular Comparisons [Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[4.30 (342)](https://www.capterra.com/p/158839/Cloudbeds/reviews/) vs [Lodgify](https://www.capterra.com/p/131924/Lodgify/)[4.54 (1,311)](https://www.capterra.com/p/131924/Lodgify/reviews/) Contact vendor for pricing Price $14/month 4.1 Features 4.4 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/131924-158839/Lodgify-vs-Cloudbeds) [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,577)](https://www.capterra.com/p/152433/Hostaway/reviews/) vs [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)[4.48 (2,232)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) Contact vendor for pricing Price $62/month 4.7 Features 4.3 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/47428-152433/Buildium-Property-Management-Software-vs-Hostaway) [Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[4.30 (342)](https://www.capterra.com/p/158839/Cloudbeds/reviews/) vs [Yanolja Cloud Solution Channel Manager](https://www.capterra.com/p/135677/eZee-Centrix/)[4.72 (345)](https://www.capterra.com/p/135677/eZee-Centrix/reviews/) Contact vendor for pricing Price $32/month 4.1 Features 4.6 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135677-158839/eZee-Centrix-vs-Cloudbeds) [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,577)](https://www.capterra.com/p/152433/Hostaway/reviews/) vs [ResMan](https://www.capterra.com/p/135182/ResMan/)[4.64 (602)](https://www.capterra.com/p/135182/ResMan/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.7 Features 4.6 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135182-152433/ResMan-vs-Hostaway) [Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[4.30 (342)](https://www.capterra.com/p/158839/Cloudbeds/reviews/) vs [Amenitiz](https://www.capterra.com/p/183836/Amenitiz/)[4.30 (249)](https://www.capterra.com/p/183836/Amenitiz/reviews/) Contact vendor for pricing Price €42/month 4.1 Features 4.1 4.3 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/158839-183836/Cloudbeds-vs-Amenitiz) [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,577)](https://www.capterra.com/p/152433/Hostaway/reviews/) vs [Guesty](https://www.capterra.com/p/159377/Guesty/)[4.42 (480)](https://www.capterra.com/p/159377/Guesty/reviews/) Contact vendor for pricing Price $23/month 4.7 Features 4.4 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/152433-159377/Hostaway-vs-Guesty) [Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[4.30 (342)](https://www.capterra.com/p/158839/Cloudbeds/reviews/) vs [Guesty](https://www.capterra.com/p/159377/Guesty/)[4.42 (480)](https://www.capterra.com/p/159377/Guesty/reviews/) Contact vendor for pricing Price $23/month 4.1 Features 4.4 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/158839-159377/Cloudbeds-vs-Guesty) [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,577)](https://www.capterra.com/p/152433/Hostaway/reviews/) vs [DoorLoop](https://www.capterra.com/p/211768/DoorLoop/)[4.84 (705)](https://www.capterra.com/p/211768/DoorLoop/reviews/) Contact vendor for pricing Price $69/month 4.7 Features 4.7 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/152433-211768/Hostaway-vs-DoorLoop) [Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[4.30 (342)](https://www.capterra.com/p/158839/Cloudbeds/reviews/) vs [Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/)[4.05 (225)](https://www.capterra.com/p/144307/Little-Hotelier/reviews/) Contact vendor for pricing Price $109/month 4.1 Features 3.8 4.3 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/144307-158839/Little-Hotelier-vs-Cloudbeds) [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,577)](https://www.capterra.com/p/152433/Hostaway/reviews/) vs [Innago](https://www.capterra.com/p/166893/Innago/)[4.87 (521)](https://www.capterra.com/p/166893/Innago/reviews/) Contact vendor for pricing Price $0 4.7 Features 4.8 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/152433-166893/Hostaway-vs-Innago) [Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[4.30 (342)](https://www.capterra.com/p/158839/Cloudbeds/reviews/) vs [Stayflexi](https://www.capterra.com/p/193259/Flex-PMS/)[4.70 (163)](https://www.capterra.com/p/193259/Flex-PMS/reviews/) Contact vendor for pricing Price $40/month 4.1 Features 4.5 4.3 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/158839-193259/Cloudbeds-vs-Flex-PMS) [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,577)](https://www.capterra.com/p/152433/Hostaway/reviews/) vs [Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/)[4.63 (629)](https://www.capterra.com/p/2732/Rent-Manager/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.7 Features 4.5 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/2732-152433/Rent-Manager-vs-Hostaway)