# Compare Hostaway vs Cloudbeds 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Cloudbeds and Hostaway based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/152433-158839/Hostaway-vs-Cloudbeds --- # Cloudbeds vs Hostaway Features and Cost Comparison Last updated May 9th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: CloudbedsHostaway2/4 selected [Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[4.3 (341)](https://www.capterra.com/p/158839/Cloudbeds/reviews/) [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.8 (1,537)](https://www.capterra.com/p/152433/Hostaway/reviews/) [## Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[4.3 (341)](https://www.capterra.com/p/158839/Cloudbeds/reviews/) Starting Price Contact vendor Value-for-Money 4.1 Functionality 4.1 Ease of Use 4.2 Customer Service 4.1 Reviews Sentiment Based on [341 reviews](#user-reviews) Positive 284 Neutral 19 Negative 38 [## Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.8 (1,537)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price Contact vendor Value-for-Money 4.6 Functionality 4.7 Ease of Use 4.6 Customer Service 4.7 Reviews Sentiment Based on [1,537 reviews](#user-reviews) Positive 1,467 Neutral 24 Negative 46 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 2,737 reviews from channel management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 64%Fit Not enough reviews Feature ratings Data Synchronization 3.2 Calendar Management 3.9 Multi-Channel Management 3.4 Real-Time Data \-- Inventory Control 4.0 91%Fit High performer Feature ratings Data Synchronization 4.7 Calendar Management 4.8 Multi-Channel Management 4.7 Real-Time Data 4.8 Inventory Control 4.7 User satisfaction User satisfaction 4.3 User reviews[341](https://www.capterra.com/p/158839/Cloudbeds/reviews/) Ease of use 4.2 Functionality 4.1 Value for money 4.1 Customer support 4.1 User satisfaction 4.8 User reviews[1,537](https://www.capterra.com/p/152433/Hostaway/reviews/) Ease of use 4.6 Functionality 4.7 Value for money 4.6 Customer support 4.7 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Cloudbeds is hospitality’s only intelligent growth engine — a unified platform powering operations, revenue, distribution, and guest experience for ambitious hoteliers in 150+ countries. Best for Vacation rental property managers, short-term rental property managers, Airbnb hosts, Vrbo hosts, Booking.com hosts, and Expedia hosts ## User reviews Pros & cons EH Eric H. Owner > "It's been a powerful tool for our team to scale from one property to four properties." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___7121601) JR Jeanette R. Proprietor > "Their reports are unable to accurately show commission payments…citing 890% commission rather than the actual percentage that is..." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___7095742) OP Olga P. Hotel Manager > "It provides all the necessary tools to manage hotel operations effectively." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___7127860) TM Tori M. Owner Operator > "After the monthly subscription fees, add on’s and payment processing, it is a significant monthly expense to our small hotel." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___7127894) TM Tori M. Owner Operator > "I love that they’re always rolling out new products and features that keep up to date with the trends and newest technologies." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___7127894) JR Jeanette R. Proprietor > "The reporting system has may flaws and some reports are completely unable to be read by accountants because they are completely..." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___7095742) Louie B. Owner - Operator > "During Covid, Cloudbeds showed up in a big way, and gave me grace in regards too the financial burden during a very difficult..." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6867096) OP Olga P. Hotel Manager > "In the hospitality industry, where time is critical, delays can directly impact operations and guest experience." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___7127860) CS Chelsea S. Manager > "We have felt it's a great product for the cost, with decent customer support and a great help article library." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___7126618) CM Cameron M. CEO > "worst of all though, they lost 22 THOUSAND dollars of my deposits over one summer." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___7047823) CS Chelsea S. Manager > "I have found the transition to Cloudbeds, and use of the product, easy and excellent." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___7126618) CM Cameron M. CEO > "Cloudbeds is hands-down the worst customer service on the planet." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___7047823) MS Manveer S. Owner > "I really liked how easy the CloudBed hotel management software was to use." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___7121923) KG Kari G. Front desk > "No way to sort individual dates no easy way to fine specific data for DAI." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6759513) HB Henk B. Owner > "The onboarding is ok and in the beginning it looks realy nice. Until you start using it...." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___6861067) HB Henk B. Owner > "I have never seen any of those request being picked up and translated into an update." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___6861067) KE Kira E. Executive Assistant > "I love the online program so that I can check on items and make reservations from our main corporate office." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6053668) NB Navraj B. Owner > "Not setup to support basic steps of service for any hotel business." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6731990) SP Shamita P. Director of Sales > "Cloudbeds have allowed for better and more accurate Inventory management, cost saving, better and more efficient time and..." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3604342) KI Kenji I. GM > "Taxes aren't included in payout breakdowns, not sure how that was decided." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6572070) KI Kenji I. GM > "Nice calendar and dashboard." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6572070) Louie B. Owner - Operator > "I believe one of the biggest things lacking today in business is relationship and loyalty." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6867096) VR Verified Reviewer Application Engineer > "What I like about the solution is the almost 360 management capability and ease of access when comes to managing the whole..." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4910739) HB Henk B. Owner > "Release introduce new problems that never get solved." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___6861067) Christopher G. owner > "It is easy to use on the desktop or mobile.... and the Service is amazing.. " [See full review](https://www.capterra.com/p/158839/Cloudbeds/#GetApp___6450343) KI Kenji I. GM > "A simple report will force you to do a bunch of manual calculations." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6572070) JG Jehiel G. Owner > "Cloudbeds is one of the simplest and easiest to use systems to carry out the good organization and management of our reservations." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___5078300) PPT Poul Percy T. CEO > "Since November 2023, there have been a lot of blackouts - Almost daily, there are some kinds of technical issues, and monthly,..." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6144769) KE Kira E. Executive Assistant > "Cloudbeds is an all in one system which makes running the day to day operations easy." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6053668) CB Charles B. Pres > "Took me a year of complaining for them to fix group bookings. And I believe that there are glitches in the availability matrix..." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4896593) BB Brian B. gm > "Exceptionally amiable and skilled individuals are responsible for sales, customer onboarding, and helping you begin." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___6164596) BB Brian B. gm > "Like any software, problems emerge, but it feels like I've had to submit 2-3 support tickets daily to get issues resolved." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___6164596) KG Kari G. Front desk > "It’s so user friendly." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6759513) NB Navraj B. Owner > "Technical support is non existent." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6731990) HE Henrico E. Director > "It has for a long time served as an umbrella in my hospitality management journey." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6295854) KI Kenji I. GM > "The software can be painfully unintuitive." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6572070) NP Nancy P. Owner > "Despite having a large amount of features, the Cloudbeds interface is still simplified enough for users to work their way through..." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3594453) VR Verified Reviewer managing partner > "So when asked to respectfully transfer us to someone senior or experienced with cloudbeds we spend 25 minutes on hold only to be..." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6015976) YT Yoselin T. Recepcionist > "The colors used by the program are friendly to the eye, this is highly recommended for a person working an 8 hour shift in the..." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3599403) NB Navraj B. Owner > "Reports are useless." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6731990) RL Richard L. Owner > "Online chat has been so fast and helpful with questions, offering work-arounds, providing links to documentation, offering..." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3527698) NB Navraj B. Owner > "Technical support is trash." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6731990) KE Kira E. Executive Assistant > "They are always creating new features and working on improvements which is great." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6053668) RM Reece M. Manager > "I’d rate them lower if it was possible" [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6711878) JG Jehiel G. Owner > "We really like your team's commitment to help solve problems." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___5078300) KI Kenji I. GM > "Reporting is oddly very lacking." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6572070) JD Julieann D. Director > "So supportive, happy to help and fix any problems. Once he left you couldn't get any help in Australia" [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4814640) VR Verified Reviewer managing partner > "By far the biggest issues relate to very poor service. When you eventually reach a support person they are very nice but its so..." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6015976) JT Jordin T. Manager > "It takes all of the hard work and removes the pain that comes with accidental overbookings, something that has proven huge for..." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3439571) RA Roger A. Owner > "They told us that their system integrated easily with QuickBooks, what they did not say is you have to use a third-party API..." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4678554) LG Larry G. Operations Manager > "From these 2 functions its easy to have a clear view of the check ins, out, as well as the occupancy." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3602893) GD Greg D. Owner > "Additionally, the checkout page on the website they build you is not end user friendly for customers." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___4900197) SS Sam S. Proprietor > "Cloudbeds customer service was always available and patient and worked with us until we actually understood what we needed to..." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4540249) JG Jennifer G. CFO > "THIEVES, they allowed someone to transfer my account without my approval and authorization." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___5004630) SB Selene B. Hotel Manager > "We haven't had any problems with overbooking since I started using Cloudbeds and I'm saving so much time." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3577379) DE David E. Owner > "Cloudbeds still is trying to charge us even though no services were provided. " [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6047529) HS Henry S. Lodging Manager > "There are a lot of great features for managing your property like a hotel." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4421167) RD Ryan D. Managing Director > "The payment system is no good for the uk (except for online bookings) and we have resorted to taking most payments manually as a..." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4540083) MN Mahesh N. Owner > "The team member are very supportive in the sense of billing support,technical help and they are real human behind this software." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3740261) LG Larry G. Operations Manager > "There were also a couple of times when all our front desk terminals were not accesible and was later confirmed by Cloudbeds..." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3602893) CS Corey S. General Manager > "I would highly recommend Cloudbeds to anyone who needs simple, cloud-based, intuitive software to help manage their property." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3531094) KB Kerry B. Director > "The customer service is far too complicated and takes too long." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6046248) LG Larry G. Operations Manager > "This frees up our front desk staff and they have time to perform other tasks!" [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3602893) RL Richard L. Owner > "Connecting to the GDS needs more hand-holding (IMO), I was simply not prepared for what was required and speaking directly with a..." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3527698) CB Charles B. Pres > "The system is easy to use." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4896593) LG Larry G. Operations Manager > "The other issue is the lag, sometime my staff will complain to me that it can take more than 2-3 mins to load a page." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3602893) OF Oriana F. Manager > "The game changer for me is the customer support which is always very very fast with well trained staff." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3538608) CB Charles B. Pres > "I’ve had multiple complaints from guests who have tried to book but cannot." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4896593) AH Alex H. Owner > "We started with cloudbeds about 8 years ago and since that the company keep grow and making life easier to property individual..." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3354778) JL Johan L. Idoalot > "Not overviewing the actual customer price." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___5034984) TB Tommy B. General Manager > "Also during the challenging COVID times they proved us so far several times being a solid partner where we can count on think..." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___2846744) SH Svetlana H. Ceo > "It has been TEN DAYS without payments now, no calls, no emails, still nothing... how many businesses can survive not getting..." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___4642381) PA Pharinya A. (Ex) night shift > "All-in-one software that anyone can learn within a few hours or days." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4540067) CB Charles B. Pres > "Unforgivable issue since this should be their primary function." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4896593) Andrew D. Managing Director > "The market for hospitality management apps isn't exactly huge, so without many other options to try we've been forced to double..." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___2876569) KK Kevin K. Owner > "We have encountered several problems with the integration between Cloudbeds and Expedia and Booking.com." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4689068) SP Shamita P. Director of Sales > "The team and information on Cloudbeds University is very resourceful." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3604342) HE Henrico E. Director > "I had issues with bookings." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6295854) LT Linh T. GM > "The room rate is linked with OTAs, the calendar view is awesome, easy to follow, and keeps track of all reservations." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3017468) DE David E. Owner > "The set up was never completed." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6047529) [View Reviews](https://www.capterra.com/p/158839/Cloudbeds/reviews/) WF William F. Owner > "The automation, channel management, and direct booking capabilities have helped increase revenue and reduce manual work. Once everything is set up properly, it runs..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7102202) KK Kara K. Senior Associate > "Hostaway's integration (or lack thereof) with Stripe is a big pain point for my team and I. Financial information doesn't flow through correctly for platforms like..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6851059) Duy N. Owner > "As a property management company overseeing multiple listings, we needed a system that could handle channel distribution, automation, reporting, and operational..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7103704) Kim G. owner > "I pay extra for the dynamic pricing ad on, and even though the calendar in Hostaway shows prices correctly, they are incorrect in Airbnb, and for some dates, they show..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7037752) WF Woldemar F. Managing Director > "The platform allows us to manage multiple properties efficiently, automate workflows, and provide professional owner accounting." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7101172) Jason D. CEO > "VRBO integration wrecked our booking revenue from VRBO so we disconnected it and now our VRBO account has been majorly affected." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7056369) Duy N. Owner > "Automation tools (guest messaging, review requests, task scheduling) have helped us streamline operations and reduce manual workload." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7103704) Laila S. director > "The process isnt very stratightforwards for our contractors in terms of getting alerts and notifications- not very user friendly so we are having issues with this" [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7101275) FV Fatima V. Operations Manager > "What I like most about Hostaway is its user-friendly interface, seamless integration with multiple platforms, and the centralized dashboard that simplifies managing..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6819279) FV Fatima V. Operations Manager > "What I like least about Hostaway is the occasional technical glitches, such as login issues and error messages like "Failed to Fetch," which can disrupt workflow." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6819279) Doris S. Operations Manager > "Payment and Reservation Management: The system offers powerful financial tools. While configuring complex owner statements can be challenging, the dedicated support..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7039939) ES Ella S. director > "Some areas of the platform have a learning curve, and it can be a bit tricky to locate certain settings without assistance." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7090550) JC JAMES C. owner > "The channel manager is incredibly reliable — it syncs my listings across Airbnb, Vrbo, Booking.com, and others without issues, which has completely eliminated double..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7028917) DS David S. Company director > "Some functions are not supported by the app, so you need to go on the browser interface for the dashboard. When I trying to connect on my phone I'm being redirected to..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7026338) JK Jaclyn K. Co owner - Short Term Property Management > "I really like the ability to create owner statements from the site and that the calendar can be viewed by staff and owners. " [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6820453) FE Felicia E. CFO > "Having to schedule customer support meetings a week out is problematic. When we need answers, we need them more timely." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7099266) JC JAMES C. owner > "I can track revenue, occupancy, and performance across all properties, which helps me make better business decisions." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7028917) TZ Tamzed Z. Head Admin > "What I liked least about Hostaway is that some features feel less polished than the core channel-management tools." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7050661) WF William F. Owner > "It has allowed me to scale my short-term rental business while keeping operations organized and efficient." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7102202) AD Anu D. Owner > "SMS messaging feature limits to 140 characters; the guest contact section does not have notes feature to capture notes about the guest;" [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6359709) TZ Tamzed Z. Head Admin > "The dashboard is clean and intuitive, helping you quickly understand performance, occupancy, and guest communication." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7050661) Jason D. CEO > "The customer care team is non existent of they are purposefully not getting back to me because I have requested to cancel the subscription 5 times." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7056369) JW Jennifer W. Onwer > "He went above and beyond to help us find an answer and worked with his manager to send us communication to help facilitate an Airbnb cancelation without penalty." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7096782) VR Verified Reviewer Manager > "Also some of the features dont always work like I expected, and customer support can be slow to respond at times." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7070703) SM Sonya M. Property Manager > "Hostaway’s onboarding process is streamlined, supportive, and designed to get you up and running quickly, especially if you're syncing with platforms like Airbnb,..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7036207) VS Via S. operation manager > "Additionally, when I publish the owner statement, the owners who are using the app do not always receive a notification when it's available to download." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7037881) WF William F. Owner > "Hostaway makes my life easier by centralizing Airbnb, Vrbo, and direct bookings all in one place." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7102202) MV Marinda V. Business owner > "The code to display booking calendars on external websites did not work correctly, so we had to use a work around." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7020595) JC JAMES C. owner > "From scheduled messages and review automation to task reminders for my cleaning team, it feels like I have a virtual assistant working 24/7." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7028917) LF Lorenzo F. Property Manager CEO > "We paid the onboarding fee but quickly realized within three business days that the platform wasn’t a fit for our needs. When I explained that we had found a local..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7014438) OP Oscar P. CEO > "The team is willing to offer solutions for hosts and business owners in terms of property management, rental arbitrage or to manage your own portfolio of properties." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6595121) GMD Gian Mario D. CEO > "sometimes few feature can't be customise or added (for example key door tab)." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7106026) BR Bart R. adm > "The platform is robust, integrates well with major OTAs, and significantly improves operational efficiency." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7094995) PS Philip S. Partner > "However VRBO setup is slow and email design features need improvement." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093166) YA Yaseen A. Owner > "Solid platform, lots of customisations available to use, and supports multi currency on calendar which is key for me as have listings in different countries." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6572462) Jason D. CEO > "The VRBO integration wrecked our VRBO bookings." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7056369) KM Kelly M. Director > "sensitive content hidden\] was very helpful in the setting up and helped set up automated messages, clear instructions for my guests to make management more time..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7027755) SS Sara S. Property Manager > "The reservation simply disappears from our Breezeway calendar, and because of this, we have run into a few issues where Breezeway marks a property as clean since it..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6685597) JJ John J. Rental Experience Supervisor > "Thanks to Hostaway’s automation features, managing messages and replies has become effortless, saving us countless hours while enhancing our response time and guest..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6576741) CL Chris L. Guest Relation Specialist > "Additionally, the integration process with third-party OTAs was quite challenging." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7097243) JF Jan F. Owner > "very fast, powerful functions, fast and reliable channel manager, powerful statistics, multiple booking engines, unified inbox with connection via sms and whatsapp,..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6584417) TT Tony T. CEO > "fee on direct bookings without communicating more directly it was going to happen, after selling users on not charging a fee, businesses make decisions on this type of..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6756152) JC Jenna C. Property Manager > "I like the owner's portal, ability to track expenses, multi-calendar, customer support, and ability to create owner statements." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6448251) LD Linda D. Owner > "Not so, and when we tried to post pone for a few months by cancelling and then sign back up when we slowed down, we were told we would have to pay for the entire..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7035616) VR Verified Reviewer Manager > "The dashboard is pretty robust and once it’s set up it can save time, especially if you are managing more than one property." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7070703) JE Julie E. Property Manager > "Onboarding process is way more complex than it was made to appear when talking to the sales team. " [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7098794) HG Heather G. Partner > "From the initial sales presentation to my software launch the experience has been well organized, communication has been excellent, and the quality of the product has..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093323) MD Marie D. VA Property Manager > "The main drawback I found with Hostaway is that some advanced features can be a bit complex to set up initially, and occasional glitches in channel syncing may require..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6656776) SS Sara S. Property Manager > "I like the ease with which I can view a calendar for a proeprty, as well as multiple properties if I'm looking for an available listing based on certain criteria." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6685597) MS Melissa S. Owner and Managing Director > "It's twice the work and a lot of extra time when we still have to manually enter the information directly into our other accounts." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7019743) KN Kevin N. Owner > "Great tool to integrate all calendars and aspects of managing properties. " [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7103324) DR David R. Owner > "Quite frustrating I cant give my Property Manager task bars on the calendar to assign cleans to the cleaners without giving her full Admin access." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6594737) CE Clem E. Owner > "I just got off a call with \[sensitive content hidden\] who successfully walked me though about 5 different things on the site which will allow me to generate more..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7099265) HG Heather G. Partner > "A few of the setup items are not very self-explanatory." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093323) CQ Christopher Q. Airbnb Host > "Hostaway provides an all-in-one solution that makes managing multiple short-term rental listings much easier." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7034288) SC Sergio C. Airbnb Property Management > "perhaps that the imbedded cleaners system does not have a payment method to pay our cleaners." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6821680) JV Jelle V. Business Owner > "The onboarding process made me feel confident in managing the software, and my onboarding specialist, \[sensitive content hidden\], was knowledgeable, clear, and..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7032948) NA Niclas A. Property Manager > "The Booking Engine is limited what you can design yourself, also not so easy to implement on your own website with API." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6840150) PC Pedro C. CEO > "In general, I am very happy with the software because I have been able to centralize my tourist apartments in a single software, whereas before I had 1 application for..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6507923) CL Chris L. Guest Relation Specialist > "The only challenge I’ve encountered has been with the integration process." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7097243) Miranda N. Property Manager > "Advanced settings that help me get more bookings and generate more revenue. " [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7096874) MI Mary I. Owner > "There is a multi-view that shows all bookings for a date, but it only goes out like a week, so I cannot see the whole month together." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6419791) MT Merve T. customer relations specialist > "We were very pleased with the ability to download and edit the occupancy rate lists." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7106479) Karen S. director > "There’s nothing in particular that I dislike, but if I had to mention something, it would be that the Hostaway app offers fewer features and less functionality..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7037717) GD Gabrielle D. Director > "The Multiple Channel Management is one of the most key features for our business, as well as the custom direct booking site." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6341395) PS Philip S. Partner > "The VRBO integration also took far too long." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093166) GMD Gian Mario D. CEO > "Great support from \[sensitive content hidden\] she explained very well and the recorded video helped me a lot afterwords to implement what i needed" [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7106026) HS Hugo S. Member > "I expected the direct booking website platform to be at least average in terms of use and feel." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7111167) AB Alex B. Property manager > "Hostaway is a useful tool for STR owners, they have all the tools needed to operate and function at the highest level for STR operators." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7023336) Doris S. Operations Manager > "At the moment, it can be cumbersome when handling large batches of images." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7039939) Doris S. Operations Manager > "The calendar synchronization is reliable and handles our inventory flawlessly across all channels." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7039939) Jason D. CEO > "The onboarding person was okay but still either lied to us or didn't know how the discounts would work across platforms." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7056369) PS Philip S. Partner > "sensitive content hidden\] not only walked me through the essentials but also highlighted features I never would have discovered on my own — and they’ve already proven..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093166) EH Eric H. Chief Experience Officer > "Our bank debit card would not accept Finland- over seas transactions. " [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6874213) BR Ben R. Director of Operarions > "Their onboarding process was nice, being able to move easily upload Airbnb listings to VRBO and other sites." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7011047) PS Philip S. Partner > "Another drawback is the email design tools." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093166) RD Romeo D. PM > "It simplifies every part of the process — from messaging and reservations to pricing and automation." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7032998) LH Leanne H. Director > "I find it difficult to retain everything I’m learning, and having a hard copy of the user manual would really help." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7031569) KN Kevin N. Owner > "Nice to have a single tool for booking across multiple channels and easy to navigate the user interface." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7103324) VR Verified Reviewer owner > "If the agents are busy and you leave a call back number I have not gotten ever a call back." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7034641) [View Reviews](https://www.capterra.com/p/152433/Hostaway/reviews/) ## User interface 4.29 (341) 4.77 (1,537) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Cloudbeds 37/49 - Activity Dashboard - Activity Tracking - AI Copilot - API - Availability Management - Calendar Management - Campaign Management - Channel Analytics - Collaboration Tools - Commission Management - Content Management - Customizable Branding - Customizable Reports - Customizable Templates - Data Import/Export - Data Synchronization - Discount Management - Dynamic Pricing - Electronic Payments - Email Templates - Generative AI - Incentive Management - Inventory Control - Inventory Management - Inventory Tracking - Invoice Management - Lead Management - Multi-Channel Campaigns - Multi-Channel Distribution - Multi-Channel Management - Multi-Channel Marketing - Opportunity Management - Order Management - Partner Management - Partner Portal - Performance Metrics - Pipeline Management - Price/Margin Management - Promotions Management - Real-Time Analytics - Real-Time Data - Real-Time Updates - Referral Management - Reporting & Statistics - Sales Reports - Task Management - Template Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/158839/Cloudbeds/#features) Hostaway Top features 47/49 - Activity Dashboard - Activity Tracking - AI Copilot - API - Availability Management - Calendar Management - Campaign Management - Channel Analytics - Collaboration Tools - Commission Management - Content Management - Customizable Branding - Customizable Reports - Customizable Templates - Data Import/Export - Data Synchronization - Discount Management - Dynamic Pricing - Electronic Payments - Email Templates - Generative AI - Incentive Management - Inventory Control - Inventory Management - Inventory Tracking - Invoice Management - Lead Management - Multi-Channel Campaigns - Multi-Channel Distribution - Multi-Channel Management - Multi-Channel Marketing - Opportunity Management - Order Management - Partner Management - Partner Portal - Performance Metrics - Pipeline Management - Price/Margin Management - Promotions Management - Real-Time Analytics - Real-Time Data - Real-Time Updates - Referral Management - Reporting & Statistics - Sales Reports - Task Management - Template Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/152433/Hostaway/#features) ### Recognition Cloudbeds is recognized as a top-rated tool in 3 Capterra Shortlist reports Hostaway is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support Cloudbeds Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Hostaway Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Cloudbeds - By Cloudbeds - Located in United States - Founded in 2012 Hostaway - By Hostaway - Located in Finland - Founded in 2015 ## Popular Comparisons [Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[4.29 (341)](https://www.capterra.com/p/158839/Cloudbeds/reviews/) vs [Lodgify](https://www.capterra.com/p/131924/Lodgify/)[4.53 (1,289)](https://www.capterra.com/p/131924/Lodgify/reviews/) Contact vendor for pricing Price $16/month 4.1 Features 4.4 4.2 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/131924-158839/Lodgify-vs-Cloudbeds) [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,537)](https://www.capterra.com/p/152433/Hostaway/reviews/) vs [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)[4.48 (2,207)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) Contact vendor for pricing Price $62/month 4.7 Features 4.3 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/47428-152433/Buildium-Property-Management-Software-vs-Hostaway) [Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[4.29 (341)](https://www.capterra.com/p/158839/Cloudbeds/reviews/) vs [eZee Centrix](https://www.capterra.com/p/135677/eZee-Centrix/)[4.72 (345)](https://www.capterra.com/p/135677/eZee-Centrix/reviews/) Contact vendor for pricing Price $32/month 4.1 Features 4.6 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135677-158839/eZee-Centrix-vs-Cloudbeds) [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,537)](https://www.capterra.com/p/152433/Hostaway/reviews/) vs [ResMan](https://www.capterra.com/p/135182/ResMan/)[4.64 (602)](https://www.capterra.com/p/135182/ResMan/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.7 Features 4.6 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135182-152433/ResMan-vs-Hostaway) [Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[4.29 (341)](https://www.capterra.com/p/158839/Cloudbeds/reviews/) vs [Amenitiz](https://www.capterra.com/p/183836/Amenitiz/)[4.29 (241)](https://www.capterra.com/p/183836/Amenitiz/reviews/) Contact vendor for pricing Price €42/month 4.1 Features 4.1 4.2 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/158839-183836/Cloudbeds-vs-Amenitiz) [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,537)](https://www.capterra.com/p/152433/Hostaway/reviews/) vs [DoorLoop](https://www.capterra.com/p/211768/DoorLoop/)[4.84 (705)](https://www.capterra.com/p/211768/DoorLoop/reviews/) Contact vendor for pricing Price $69/month 4.7 Features 4.7 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/152433-211768/Hostaway-vs-DoorLoop) [Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[4.29 (341)](https://www.capterra.com/p/158839/Cloudbeds/reviews/) vs [Guesty](https://www.capterra.com/p/159377/Guesty/)[4.43 (467)](https://www.capterra.com/p/159377/Guesty/reviews/) Contact vendor for pricing Price $23/month 4.1 Features 4.4 4.2 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/158839-159377/Cloudbeds-vs-Guesty) [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,537)](https://www.capterra.com/p/152433/Hostaway/reviews/) vs [Innago](https://www.capterra.com/p/166893/Innago/)[4.87 (515)](https://www.capterra.com/p/166893/Innago/reviews/) Contact vendor for pricing Price $0 4.7 Features 4.8 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/152433-166893/Hostaway-vs-Innago) [Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[4.29 (341)](https://www.capterra.com/p/158839/Cloudbeds/reviews/) vs [Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/)[4.03 (220)](https://www.capterra.com/p/144307/Little-Hotelier/reviews/) Contact vendor for pricing Price $109/month 4.1 Features 3.8 4.2 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/144307-158839/Little-Hotelier-vs-Cloudbeds) [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,537)](https://www.capterra.com/p/152433/Hostaway/reviews/) vs [Guesty](https://www.capterra.com/p/159377/Guesty/)[4.43 (467)](https://www.capterra.com/p/159377/Guesty/reviews/) Contact vendor for pricing Price $23/month 4.7 Features 4.4 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/152433-159377/Hostaway-vs-Guesty) [Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[4.29 (341)](https://www.capterra.com/p/158839/Cloudbeds/reviews/) vs [Stayflexi](https://www.capterra.com/p/193259/Flex-PMS/)[4.70 (162)](https://www.capterra.com/p/193259/Flex-PMS/reviews/) Contact vendor for pricing Price $40/month 4.1 Features 4.5 4.2 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/158839-193259/Cloudbeds-vs-Flex-PMS) [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,537)](https://www.capterra.com/p/152433/Hostaway/reviews/) vs [Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/)[4.63 (617)](https://www.capterra.com/p/2732/Rent-Manager/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.7 Features 4.5 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/2732-152433/Rent-Manager-vs-Hostaway)