# Compare Hostaway vs Guesty 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Hostaway and Guesty based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/152433-159377/Hostaway-vs-Guesty --- # Hostaway vs Guesty Features and Cost Comparison Last updated May 9th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: HostawayGuesty2/4 selected [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.8 (1,537)](https://www.capterra.com/p/152433/Hostaway/reviews/) [Guesty](https://www.capterra.com/p/159377/Guesty/)[4.4 (467)](https://www.capterra.com/p/159377/Guesty/reviews/) [## Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.8 (1,537)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price Contact vendor Value-for-Money 4.6 Functionality 4.7 Ease of Use 4.6 Customer Service 4.7 Reviews Sentiment Based on [1,537 reviews](#user-reviews) Positive 1,467 Neutral 24 Negative 46 [## Guesty](https://www.capterra.com/p/159377/Guesty/)[4.4 (467)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting Price $23.00/month Value-for-Money 4.2 Functionality 4.4 Ease of Use 4.4 Customer Service 4.3 Reviews Sentiment Based on [467 reviews](#user-reviews) Positive 402 Neutral 19 Negative 46 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 6,964 reviews from vacation rental software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 92%Fit High performer Feature ratings Calendar Management 4.8 For Vacation Rentals 4.8 Reservations Management 4.8 Data Synchronization 4.7 Online Booking 4.7 81%Fit Feature ratings Calendar Management 4.5 For Vacation Rentals 4.4 Reservations Management 4.5 Data Synchronization 4.3 Online Booking 4.5 User satisfaction User satisfaction 4.8 User reviews[1,537](https://www.capterra.com/p/152433/Hostaway/reviews/) Ease of use 4.6 Functionality 4.7 Value for money 4.6 Customer support 4.7 User satisfaction 4.4 User reviews[467](https://www.capterra.com/p/159377/Guesty/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.2 Customer support 4.3 Price starts from Price starts from \-- - Free version - Free trial Price starts from $23Other, Per Month - Free version - Free trial Best for Best for Vacation rental property managers, short-term rental property managers, Airbnb hosts, Vrbo hosts, Booking.com hosts, and Expedia hosts Best for Guesty is used by vacation rental hosts, property managers, short-term rental operators, aparthotel managers, B&B owners, and hospitality enterprises. ## User reviews Pros & cons WF William F. Owner > "The automation, channel management, and direct booking capabilities have helped increase revenue and reduce manual work. Once everything is set up properly, it runs..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7102202) KK Kara K. Senior Associate > "Hostaway's integration (or lack thereof) with Stripe is a big pain point for my team and I. Financial information doesn't flow through correctly for platforms like..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6851059) Duy N. Owner > "As a property management company overseeing multiple listings, we needed a system that could handle channel distribution, automation, reporting, and operational..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7103704) Kim G. owner > "I pay extra for the dynamic pricing ad on, and even though the calendar in Hostaway shows prices correctly, they are incorrect in Airbnb, and for some dates, they show..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7037752) WF Woldemar F. Managing Director > "The platform allows us to manage multiple properties efficiently, automate workflows, and provide professional owner accounting." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7101172) Jason D. CEO > "VRBO integration wrecked our booking revenue from VRBO so we disconnected it and now our VRBO account has been majorly affected." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7056369) Duy N. Owner > "Automation tools (guest messaging, review requests, task scheduling) have helped us streamline operations and reduce manual workload." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7103704) Laila S. director > "The process isnt very stratightforwards for our contractors in terms of getting alerts and notifications- not very user friendly so we are having issues with this" [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7101275) FV Fatima V. Operations Manager > "What I like most about Hostaway is its user-friendly interface, seamless integration with multiple platforms, and the centralized dashboard that simplifies managing..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6819279) FV Fatima V. Operations Manager > "What I like least about Hostaway is the occasional technical glitches, such as login issues and error messages like "Failed to Fetch," which can disrupt workflow." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6819279) Doris S. Operations Manager > "Payment and Reservation Management: The system offers powerful financial tools. While configuring complex owner statements can be challenging, the dedicated support..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7039939) ES Ella S. director > "Some areas of the platform have a learning curve, and it can be a bit tricky to locate certain settings without assistance." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7090550) JC JAMES C. owner > "The channel manager is incredibly reliable — it syncs my listings across Airbnb, Vrbo, Booking.com, and others without issues, which has completely eliminated double..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7028917) DS David S. Company director > "Some functions are not supported by the app, so you need to go on the browser interface for the dashboard. When I trying to connect on my phone I'm being redirected to..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7026338) JK Jaclyn K. Co owner - Short Term Property Management > "I really like the ability to create owner statements from the site and that the calendar can be viewed by staff and owners. " [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6820453) FE Felicia E. CFO > "Having to schedule customer support meetings a week out is problematic. When we need answers, we need them more timely." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7099266) JC JAMES C. owner > "I can track revenue, occupancy, and performance across all properties, which helps me make better business decisions." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7028917) TZ Tamzed Z. Head Admin > "What I liked least about Hostaway is that some features feel less polished than the core channel-management tools." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7050661) WF William F. Owner > "It has allowed me to scale my short-term rental business while keeping operations organized and efficient." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7102202) AD Anu D. Owner > "SMS messaging feature limits to 140 characters; the guest contact section does not have notes feature to capture notes about the guest;" [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6359709) TZ Tamzed Z. Head Admin > "The dashboard is clean and intuitive, helping you quickly understand performance, occupancy, and guest communication." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7050661) Jason D. CEO > "The customer care team is non existent of they are purposefully not getting back to me because I have requested to cancel the subscription 5 times." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7056369) JW Jennifer W. Onwer > "He went above and beyond to help us find an answer and worked with his manager to send us communication to help facilitate an Airbnb cancelation without penalty." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7096782) VR Verified Reviewer Manager > "Also some of the features dont always work like I expected, and customer support can be slow to respond at times." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7070703) SM Sonya M. Property Manager > "Hostaway’s onboarding process is streamlined, supportive, and designed to get you up and running quickly, especially if you're syncing with platforms like Airbnb,..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7036207) VS Via S. operation manager > "Additionally, when I publish the owner statement, the owners who are using the app do not always receive a notification when it's available to download." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7037881) WF William F. Owner > "Hostaway makes my life easier by centralizing Airbnb, Vrbo, and direct bookings all in one place." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7102202) MV Marinda V. Business owner > "The code to display booking calendars on external websites did not work correctly, so we had to use a work around." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7020595) JC JAMES C. owner > "From scheduled messages and review automation to task reminders for my cleaning team, it feels like I have a virtual assistant working 24/7." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7028917) LF Lorenzo F. Property Manager CEO > "We paid the onboarding fee but quickly realized within three business days that the platform wasn’t a fit for our needs. When I explained that we had found a local..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7014438) OP Oscar P. CEO > "The team is willing to offer solutions for hosts and business owners in terms of property management, rental arbitrage or to manage your own portfolio of properties." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6595121) GMD Gian Mario D. CEO > "sometimes few feature can't be customise or added (for example key door tab)." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7106026) BR Bart R. adm > "The platform is robust, integrates well with major OTAs, and significantly improves operational efficiency." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7094995) PS Philip S. Partner > "However VRBO setup is slow and email design features need improvement." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093166) YA Yaseen A. Owner > "Solid platform, lots of customisations available to use, and supports multi currency on calendar which is key for me as have listings in different countries." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6572462) Jason D. CEO > "The VRBO integration wrecked our VRBO bookings." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7056369) KM Kelly M. Director > "sensitive content hidden\] was very helpful in the setting up and helped set up automated messages, clear instructions for my guests to make management more time..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7027755) SS Sara S. Property Manager > "The reservation simply disappears from our Breezeway calendar, and because of this, we have run into a few issues where Breezeway marks a property as clean since it..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6685597) JJ John J. Rental Experience Supervisor > "Thanks to Hostaway’s automation features, managing messages and replies has become effortless, saving us countless hours while enhancing our response time and guest..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6576741) CL Chris L. Guest Relation Specialist > "Additionally, the integration process with third-party OTAs was quite challenging." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7097243) JF Jan F. Owner > "very fast, powerful functions, fast and reliable channel manager, powerful statistics, multiple booking engines, unified inbox with connection via sms and whatsapp,..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6584417) TT Tony T. CEO > "fee on direct bookings without communicating more directly it was going to happen, after selling users on not charging a fee, businesses make decisions on this type of..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6756152) JC Jenna C. Property Manager > "I like the owner's portal, ability to track expenses, multi-calendar, customer support, and ability to create owner statements." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6448251) LD Linda D. Owner > "Not so, and when we tried to post pone for a few months by cancelling and then sign back up when we slowed down, we were told we would have to pay for the entire..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7035616) VR Verified Reviewer Manager > "The dashboard is pretty robust and once it’s set up it can save time, especially if you are managing more than one property." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7070703) JE Julie E. Property Manager > "Onboarding process is way more complex than it was made to appear when talking to the sales team. " [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7098794) HG Heather G. Partner > "From the initial sales presentation to my software launch the experience has been well organized, communication has been excellent, and the quality of the product has..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093323) MD Marie D. VA Property Manager > "The main drawback I found with Hostaway is that some advanced features can be a bit complex to set up initially, and occasional glitches in channel syncing may require..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6656776) SS Sara S. Property Manager > "I like the ease with which I can view a calendar for a proeprty, as well as multiple properties if I'm looking for an available listing based on certain criteria." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6685597) MS Melissa S. Owner and Managing Director > "It's twice the work and a lot of extra time when we still have to manually enter the information directly into our other accounts." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7019743) KN Kevin N. Owner > "Great tool to integrate all calendars and aspects of managing properties. " [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7103324) DR David R. Owner > "Quite frustrating I cant give my Property Manager task bars on the calendar to assign cleans to the cleaners without giving her full Admin access." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6594737) CE Clem E. Owner > "I just got off a call with \[sensitive content hidden\] who successfully walked me though about 5 different things on the site which will allow me to generate more..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7099265) HG Heather G. Partner > "A few of the setup items are not very self-explanatory." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093323) CQ Christopher Q. Airbnb Host > "Hostaway provides an all-in-one solution that makes managing multiple short-term rental listings much easier." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7034288) SC Sergio C. Airbnb Property Management > "perhaps that the imbedded cleaners system does not have a payment method to pay our cleaners." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6821680) JV Jelle V. Business Owner > "The onboarding process made me feel confident in managing the software, and my onboarding specialist, \[sensitive content hidden\], was knowledgeable, clear, and..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7032948) NA Niclas A. Property Manager > "The Booking Engine is limited what you can design yourself, also not so easy to implement on your own website with API." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6840150) PC Pedro C. CEO > "In general, I am very happy with the software because I have been able to centralize my tourist apartments in a single software, whereas before I had 1 application for..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6507923) CL Chris L. Guest Relation Specialist > "The only challenge I’ve encountered has been with the integration process." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7097243) Miranda N. Property Manager > "Advanced settings that help me get more bookings and generate more revenue. " [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7096874) MI Mary I. Owner > "There is a multi-view that shows all bookings for a date, but it only goes out like a week, so I cannot see the whole month together." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6419791) MT Merve T. customer relations specialist > "We were very pleased with the ability to download and edit the occupancy rate lists." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7106479) Karen S. director > "There’s nothing in particular that I dislike, but if I had to mention something, it would be that the Hostaway app offers fewer features and less functionality..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7037717) GD Gabrielle D. Director > "The Multiple Channel Management is one of the most key features for our business, as well as the custom direct booking site." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6341395) PS Philip S. Partner > "The VRBO integration also took far too long." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093166) GMD Gian Mario D. CEO > "Great support from \[sensitive content hidden\] she explained very well and the recorded video helped me a lot afterwords to implement what i needed" [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7106026) HS Hugo S. Member > "I expected the direct booking website platform to be at least average in terms of use and feel." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7111167) AB Alex B. Property manager > "Hostaway is a useful tool for STR owners, they have all the tools needed to operate and function at the highest level for STR operators." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7023336) Doris S. Operations Manager > "At the moment, it can be cumbersome when handling large batches of images." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7039939) Doris S. Operations Manager > "The calendar synchronization is reliable and handles our inventory flawlessly across all channels." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7039939) Jason D. CEO > "The onboarding person was okay but still either lied to us or didn't know how the discounts would work across platforms." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7056369) PS Philip S. Partner > "sensitive content hidden\] not only walked me through the essentials but also highlighted features I never would have discovered on my own — and they’ve already proven..." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093166) EH Eric H. Chief Experience Officer > "Our bank debit card would not accept Finland- over seas transactions. " [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6874213) BR Ben R. Director of Operarions > "Their onboarding process was nice, being able to move easily upload Airbnb listings to VRBO and other sites." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7011047) PS Philip S. Partner > "Another drawback is the email design tools." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093166) RD Romeo D. PM > "It simplifies every part of the process — from messaging and reservations to pricing and automation." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7032998) LH Leanne H. Director > "I find it difficult to retain everything I’m learning, and having a hard copy of the user manual would really help." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7031569) KN Kevin N. Owner > "Nice to have a single tool for booking across multiple channels and easy to navigate the user interface." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7103324) VR Verified Reviewer owner > "If the agents are busy and you leave a call back number I have not gotten ever a call back." [See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7034641) [View Reviews](https://www.capterra.com/p/152433/Hostaway/reviews/) MZ Michael Z. ceo > "Another major advantage is scalability. As our rental management program has grown, Guesty has been able to support the increase in listings and bookings without..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7111120) EF Emily F. Member Manager > "There are many problems with message automation, cleaners can't upload photos, price optimizer is not accurate, and customer service is just okay." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107877) JR John R. President > "Features like the channel manager, unified calendar, automation capabilities, integrations, and owner-facing tools create a platform that can truly support a..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494) AT Amar T. Marketing and Guest Satisfaction > "Occasionally, certain OTA updates (like special requests or small booking changes) take time to reflect, and troubleshooting integrations can be slow." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051250) PT PANAGIOTIS T. CEO > "The Airbnb/Booking.com channel management is reliable, automated messages save a ton of time, and the workflows (tasks, cleaners, owner statements) are powerful once..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048955) AN Achraf N. reservation > "What I liked least about Guesty is that the system occasionally hangs or becomes slow, which can interrupt workflow and make certain tasks take longer than expected" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049902) AK Alisha K. HR > "The platform has helped organize operations, streamline communication, and improve guest management across multiple properties. Once everything is set up, it..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048938) ML Marco L. Owner > "Identical configurations applied to all units within the same property do not always work consistently: some settings function correctly for all apartments except one,..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7121538) PP Pablo P. Ops > "Its platform, secure, comprehensive and flexible, has allowed us to integrate our unique processes into the reservation management flow, as well as incorporate..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048893) BK Bjoern K. CEO > "For example, check-in and check-out protocols cannot be digitally signed within the system, which is a significant limitation for operations." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7124374) SL Steven L. Owner > "Guesty provides a strong centralized platform for managing listings across multiple channels like Airbnb, Vrbo, Booking.com, and direct websites." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107672) KL Kevin L. CEO > "Their solution is for me to pay the invoice first and get the credit back. Why would I pay for something I never used and already canceled months ago?" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7125435) CS Ciara S. Office Manager > "Guesty is great for syncing your listings across multiple platforms! And I love the ability to add canned emails and messages for when people book a room." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7068067) JAB Jey Ann B. Remote Team Member of Vacation Rentals > "Some features are difficult to locate in the mobile app, and it seems that certain functionalities may not be accessible on mobile at all." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7054865) CC Carmela C. Communications Guest Serv Agent > "I especially appreciate the unified inbox, task management tools, and channel syncing, which help reduce errors and improve guest satisfaction." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051883) JR John R. President > "Overall, Guesty feels less like a simple hosting tool and more like a true property management system designed for serious operators who want to grow." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494) MS Marcos S. Sales - Revenue and Pricing Manager > "Guesty is a full fledged Property Management System, which excels in gathering all the information needed for a streamlined workflow in one place. While it is easy to..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7100481) CM Claudio M. Business owner and executive > "sometime i have had errors in the owner statments. and fixing technical stuff always consumes a lot of my time. and sometimes, we even lost money, due to pricing..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7054990) BJ H. Owner - CEO > "The reporting and financial visibility are also strong, which is critical when advising homeowners and forecasting performance. Once workflows are properly built, the..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7103590) MG Martel G. Founder > "API is not really robust and we've had some difficulties to adapt it to basic features (like a calendar widget)." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7055208) SL Steven L. Owner > "The automation tools for messaging, task management, and guest communication help streamline operations when managing multiple properties." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107672) Daniel H. CEO > "My bigger issue is that our revenue halved the moment we made the switch, resulting in a significant financial impact that we as the business are taking, as well as all..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6874947) JR John R. President > "Currently, I operate with one arbitrage property and one co-hosted property, and the system has already proven valuable in helping manage both efficiently." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494) AH April H. Director > "Guesty does not work well with mid-term rentals that are booked directly for a fixed monthly amount." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049054) JR John R. President > "I was also very impressed with services that many other platforms simply don’t offer, such as 24/7 live guest communication support, their own merchant services, and a..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494) AL Alejandro L. ceo > "difficult to find the information and make the bookings, have to many options and we get lost on many of them" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049051) JR John R. President > "Having spent many years working in the hotel industry, I appreciate how Guesty allows short-term rental operators to run their properties with a level of..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494) VR Verified Reviewer QA Specialist > "there seem to be some issues with the onboarding of the software in some instances. But it's hard to label this as an absolute con as long as customer support is..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7066067) AK Alisha K. HR > "Guesty provides an incredibly user-friendly platform with powerful automation features that help streamline day-to-day property management tasks." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048938) Rick S. Owner > "I've added payment processing and their price optimizer and have lots of issues with both." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7131746) KC Keiran C. Head of Sales and Distribution > "Easy set up, easy management of reservations, and the search bar works flawlessly for finding specific properties or units which is super helpful in a portfolio of our..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048818) EH Evan H. Short term > "The interface can sometimes feel a little complicated for new users, and it takes some time to learn where everything is." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7111148) RC Raam C. Listing Manager > "The synchronization across booking platforms works reliably, which helps avoid scheduling conflicts and saves a lot of time." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7122755) AS Amy S. Manager > "Can be frustrating when you get passed from agent to agent when they cant answer right away, rather than the same agent picking it up - often have to repeat myself over..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051822) Jemellee 💎 S. Asst Property Manager > "It helps us stay organized with all 15+ listings that on AirBnB, VRBO, and other platforms along with communication." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051586) FG Florence G. Reservations Agent > "One area I found challenging with Guesty was that some features can feel a bit complex at first, especially for new users." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7110610) BJ H. Owner - CEO > "Guesty has allowed us to operate more professionally, increase efficiency, and create consistency across our short-term rental portfolio." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7103590) MVC Maria-Vittoria C. Owner > "The accounting and reporting created significant reconciliation problems and made a complete mess of our books." [See full review](https://www.capterra.com/p/159377/Guesty/#SoftwareAdvice___7096131) MJ MuhammEd J. Reservation Agent > "Its channel management, reporting, and unified inbox make running short-term rentals much more efficient and streamlined." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048834) PT PANAGIOTIS T. CEO > "Messages don’t always appear instantly — you have to refresh to see them — which means you can easily miss guest communication." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048955) Njål E. CEO > "We save a lot of time on listing distribution, finance, and listing updates due to their really good connections with the OTAs." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7103511) SW Sheena W. Communications > "Some issues with photo syncs between platforms but otherwise no real complaints to share at this time." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107828) MT Michelle T. Property Manager > "Managing all platforms in one place with synced calendar with automated messsages makes my work so much simpler." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7053503) TW Thomas W. Md > "Lots of paid add on and lots of stuff that make it clunky were if it was one price for the package it would be much better" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7122207) IH Ismael H. CUSTOMER SERVICE > "The property, rental, and booking management tools are robust and intuitive, significantly streamlining our daily operations." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107673) YG Yulia G. Owner > "Ability to book on direct website when the payment failed needs to be addressed" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049023) RC Raam C. Listing Manager > "I also found the dashboard helpful for managing reservations, payments, and guest communication in one place." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7122755) MW Marvin W. Owner > "Trust accounting module is difficult to understand so we are currently using a 3rd party trust accounting software." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7121554) BL Barry L. Maintenance Supervisor > "Allowing me full visibility of vacancies and guests names helps me schedule my team" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7055272) GJ Gabriele J. owner of holiday apartment rental agency > "Some processes aren’t fully optimized yet, so you occasionally need to work with temporary workarounds." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7054971) GJ Gabriele J. owner of holiday apartment rental agency > "The ability to create different rate categories and the all-in-one solution for agencies is extremely valuable." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7054971) NG Nathalie G. director > "many many messages that are not adapted to the stage we are in = on boarding process." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7055871) AM Arturo M. Reservation manager > "The interfase is great, it allows you to modify almost everything from the PMS instead of doing so per channel." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107644) PT PANAGIOTIS T. CEO > "The interface is heavy and slow, and the app gets stuck way too often." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048955) TD Thomas D. COO > "The use of guesty Services has allowed us to handle a scaled up bookings that we wanted to achieve." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7121560) Julian F. MD > "Password requirements, and user permissions management can be a bit clunky." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7105207) YM Yazmin M. Maintenance > "It saves me from having to double-check everything myself, and it helps me avoid mistakes. If something changes the team collaboration it’s simple" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051323) LS Laura S. Community Association Manager and Property Manager > "A few features are hard to navigate, and the platform has a learning curve." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049021) EC Eddie C. Owner > "For over a decade, we've hosted thousands of guests during thousands of stays amounting to thousands of nights on the Airbnb platform. " [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7055545) MVC Maria-Vittoria C. Owner > "We switched to Guesty Pro after six years of hosting, and it was, without exaggeration, one of the worst operational decisions we’ve made." [See full review](https://www.capterra.com/p/159377/Guesty/#SoftwareAdvice___7096131) CL Carlyn L. Senior Reservations Agent > "Its intuitive design, powerful features, and seamless integration into our daily operations have significantly improved our efficiency." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048819) JP Jennifer P. Owner > "Customer service is not great, their salespeople want to sell products so they offer special deals and free trials but they end up charging you anyway regardless of the..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6416193) AN Achraf N. reservation > "It simplifies daily operations, saves time, and makes managing reservations much smoother and more organized" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049902) MT Michelle T. Property Manager > "Price optimizer seemed a waste of time in our area, so I only subscribed for a month of so." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7053503) AM Azhar M. Listing Manager > "I also appreciated its channel management capabilities, which made syncing across multiple booking platforms much easier." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7110616) MR Mike R. Manager > "These portals seem to be bought and sold constantly making few improvements to the user" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7053673) Michael H. Co Founder > "Native Channel Manager, Unified Inbox, easy to use UI, Multi Calendar view, Content API, property setup, and so much more." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7105342) KL Kevin L. CEO > "Anything related to account issues or more serious problems takes way too long." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7125435) BJ H. Owner - CEO > "Like any powerful system, success depends on proper implementation, but once established, it becomes a strong foundation for scaling a vacation rental management..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7103590) MVC Maria-Vittoria C. Owner > "The cancellation experience compounded the frustration, with continued billing despite prior notice." [See full review](https://www.capterra.com/p/159377/Guesty/#SoftwareAdvice___7096131) VC Victor C. Owner > "Guesty also has a deep bench of talented individual backing the product, and this is foundational to their success - they have a fast velocity of new features, their..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6649984) CS Cathie S. Owner > "Inflexible process for guest to book is illogical if you're a host with only one property (it too many steps, designed for when there's multiple properties to select..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6534047) ML Marco L. Owner > "The calendar is also highly visual and intuitive, making it much easier to manage reservations efficiently." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7121538) LG Luke G. Contractor > "Accounting sucks, not past data for cancelled reservations or homes that have off-boarded, slow to update key API connections." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6404750) MZ Michael Z. ceo > "For property managers looking for a comprehensive system to support growth and streamline operations, Guesty is a very strong solution." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7111120) IR Izaac R. Owner, Operator > "The calendar can be a bit frustrating at times and making adjustments to bookings isn't as intuitive as it could be in my opinion" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6710596) VA Vikash A. Controller > "It is a robust and comprehensive platform that effectively centralized key aspects of property management." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7121454) ML Marco L. Owner > "We cannot resolve this independently and always need to open a support ticket;" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7121538) KV Kaylyn V. AGM > "Having both web and mobile access is a major plus, especially for a resort where our team is frequently on the move." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7054137) MC MORGANNE C. Operations Manager > "That we can't print daily task sheet" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049402) [View Reviews](https://www.capterra.com/p/159377/Guesty/reviews/) ## User interface 4.77 (1,537) 4.43 (467) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Accounting 207 Important Activity Dashboard 150 Important AI Copilot 120 Important Hostaway 46/48 - Accounting - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Availability Management - Calendar Management - Channel Management - Contact Management - Credit Card Processing - Customizable Reports - Customizable Templates - Data Import/Export - Data Synchronization - Discount Management - Electronic Payments - Email Management - For Vacation Rentals - Generative AI - Guest Check-in/Check-out - Guest Communications - Guest Experience Management - Housekeeping Management - Inbox Management - Inventory Management - Invoice Management - Marketing Automation - Mobile Access - Multi-Channel Management - Multi-Currency - Multi-Property - Online Booking - Owner Statements - Payment Processing - Property Management - Rate Management - Ratings/Reviews - Real-Time Notifications - Reminders - Reporting & Statistics - Reservations Management - Revenue Management - Search/Filter - Short/Long Term Rental - Task Management - Third-Party Integrations - Website Management - Work Order Management [See all features](https://www.capterra.com/p/152433/Hostaway/#features) Guesty 46/48 - Accounting - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Availability Management - Calendar Management - Channel Management - Contact Management - Credit Card Processing - Customizable Reports - Customizable Templates - Data Import/Export - Data Synchronization - Discount Management - Electronic Payments - Email Management - For Vacation Rentals - Generative AI - Guest Check-in/Check-out - Guest Communications - Guest Experience Management - Housekeeping Management - Inbox Management - Inventory Management - Invoice Management - Marketing Automation - Mobile Access - Multi-Channel Management - Multi-Currency - Multi-Property - Online Booking - Owner Statements - Payment Processing - Property Management - Rate Management - Ratings/Reviews - Real-Time Notifications - Reminders - Reporting & Statistics - Reservations Management - Revenue Management - Search/Filter - Short/Long Term Rental - Task Management - Third-Party Integrations - Website Management - Work Order Management [See all features](https://www.capterra.com/p/159377/Guesty/#features) ### Recognition Hostaway is recognized as a top-rated tool in 4 Capterra Shortlist reports Guesty is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support Hostaway Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Guesty Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Hostaway - By Hostaway - Located in Finland - Founded in 2015 Guesty - By Guesty - Located in United States - Founded in 2014 ## Popular Comparisons [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,537)](https://www.capterra.com/p/152433/Hostaway/reviews/) vs [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)[4.48 (2,207)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) Contact vendor for pricing Price $62/month 4.7 Features 4.3 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/47428-152433/Buildium-Property-Management-Software-vs-Hostaway) [Guesty](https://www.capterra.com/p/159377/Guesty/)[4.43 (467)](https://www.capterra.com/p/159377/Guesty/reviews/) vs [DoorLoop](https://www.capterra.com/p/211768/DoorLoop/)[4.84 (705)](https://www.capterra.com/p/211768/DoorLoop/reviews/) $23/month Price $69/month 4.4 Features 4.7 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/159377-211768/Guesty-vs-DoorLoop) [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,537)](https://www.capterra.com/p/152433/Hostaway/reviews/) vs [ResMan](https://www.capterra.com/p/135182/ResMan/)[4.64 (602)](https://www.capterra.com/p/135182/ResMan/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.7 Features 4.6 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135182-152433/ResMan-vs-Hostaway) [Guesty](https://www.capterra.com/p/159377/Guesty/)[4.43 (467)](https://www.capterra.com/p/159377/Guesty/reviews/) vs [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)[4.48 (2,207)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) $23/month Price $62/month 4.4 Features 4.3 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/47428-159377/Buildium-Property-Management-Software-vs-Guesty) [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,537)](https://www.capterra.com/p/152433/Hostaway/reviews/) vs [DoorLoop](https://www.capterra.com/p/211768/DoorLoop/)[4.84 (705)](https://www.capterra.com/p/211768/DoorLoop/reviews/) Contact vendor for pricing Price $69/month 4.7 Features 4.7 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/152433-211768/Hostaway-vs-DoorLoop) [Guesty](https://www.capterra.com/p/159377/Guesty/)[4.43 (467)](https://www.capterra.com/p/159377/Guesty/reviews/) vs [Entrata](https://www.capterra.com/p/20372/Entrata/)[4.57 (444)](https://www.capterra.com/p/20372/Entrata/reviews/) $23/month Price Contact vendor for pricing 4.4 Features 4.5 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/20372-159377/Entrata-vs-Guesty) [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,537)](https://www.capterra.com/p/152433/Hostaway/reviews/) vs [Innago](https://www.capterra.com/p/166893/Innago/)[4.87 (515)](https://www.capterra.com/p/166893/Innago/reviews/) Contact vendor for pricing Price $0 4.7 Features 4.8 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/152433-166893/Hostaway-vs-Innago) [Guesty](https://www.capterra.com/p/159377/Guesty/)[4.43 (467)](https://www.capterra.com/p/159377/Guesty/reviews/) vs [ResMan](https://www.capterra.com/p/135182/ResMan/)[4.64 (602)](https://www.capterra.com/p/135182/ResMan/reviews/) $23/month Price Contact vendor for pricing 4.4 Features 4.6 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135182-159377/ResMan-vs-Guesty) [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,537)](https://www.capterra.com/p/152433/Hostaway/reviews/) vs [Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/)[4.63 (617)](https://www.capterra.com/p/2732/Rent-Manager/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.7 Features 4.5 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/2732-152433/Rent-Manager-vs-Hostaway) [Guesty](https://www.capterra.com/p/159377/Guesty/)[4.43 (467)](https://www.capterra.com/p/159377/Guesty/reviews/) vs [Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/)[4.63 (617)](https://www.capterra.com/p/2732/Rent-Manager/reviews/) $23/month Price Contact vendor for pricing 4.4 Features 4.5 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/2732-159377/Rent-Manager-vs-Guesty) [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,537)](https://www.capterra.com/p/152433/Hostaway/reviews/) vs [Entrata](https://www.capterra.com/p/20372/Entrata/)[4.57 (444)](https://www.capterra.com/p/20372/Entrata/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.7 Features 4.5 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/20372-152433/Entrata-vs-Hostaway) [Guesty](https://www.capterra.com/p/159377/Guesty/)[4.43 (467)](https://www.capterra.com/p/159377/Guesty/reviews/) vs [Innago](https://www.capterra.com/p/166893/Innago/)[4.87 (515)](https://www.capterra.com/p/166893/Innago/reviews/) $23/month Price $0 4.4 Features 4.8 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/159377-166893/Guesty-vs-Innago)