# Compare Hostaway vs Turno 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Hostaway and Turno based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/152433-166734/Hostaway-vs-Turno

---

# Hostaway vs Turno Features and Cost Comparison

Last updated June 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

HostawayTurno2/4 selected

[Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.8 (1,577)](https://www.capterra.com/p/152433/Hostaway/reviews/)

[Turno](https://www.capterra.com/p/166734/Turno/)[4.7 (164)](https://www.capterra.com/p/166734/Turno/reviews/)

[## Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.8 (1,577)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.7

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

Based on [1,577 reviews](#user-reviews)

Positive

1,505

Neutral

24

Negative

48

[## Turno](https://www.capterra.com/p/166734/Turno/)[4.7 (164)](https://www.capterra.com/p/166734/Turno/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

Based on [164 reviews](#user-reviews)

Positive

153

Neutral

5

Negative

6

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 7,200 reviews from vacation rental software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

92%Fit

High performer

Feature ratings

Calendar Management

4.8

For Vacation Rentals

4.8

Reservations Management

4.8

Data Synchronization

4.7

Online Booking

4.7

\--%Fit

Missing features

Feature ratings

Calendar Management

NA

For Vacation Rentals

4.8

Reservations Management

4.7

Data Synchronization

NA

Online Booking

NA

User satisfaction

User satisfaction

4.8

User reviews[1,577](https://www.capterra.com/p/152433/Hostaway/reviews/)

Ease of use

4.6

Functionality

4.7

Value for money

4.6

Customer support

4.7

User satisfaction

4.7

User reviews[164](https://www.capterra.com/p/166734/Turno/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.6

Customer support

4.7

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Vacation rental property managers, short-term rental property managers, Airbnb hosts, Vrbo hosts, Booking.com hosts, and Expedia hosts

Best for

Vacation Rental Hosts, Property Managers and Cleaners

## User reviews

Pros & cons

WF

William F.

Owner

> "The automation, channel management, and direct booking capabilities have helped increase revenue and reduce manual work. Once everything is set up properly, it runs smoothly..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7102202)

SK

Sharon K.

Pmic

> "I am unable to share reservation info my owners due to the fact that they have access to view coupon codes for properties that are not theirs and that doesn’t make any sense...."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7156914)

Duy N.

Owner

> "As a property management company overseeing multiple listings, we needed a system that could handle channel distribution, automation, reporting, and operational scalability —..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7103704)

KK

Kara K.

Senior Associate

> "Hostaway's integration (or lack thereof) with Stripe is a big pain point for my team and I. Financial information doesn't flow through correctly for platforms like VRBO and..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6851059)

MT

Mark T.

Member LLC

> "I especially appreciate the centralized dashboard, automation tools, and seamless integrations with booking channels, which save a lot of time and reduce manual work."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7155343)

Kim G.

owner

> "I pay extra for the dynamic pricing ad on, and even though the calendar in Hostaway shows prices correctly, they are incorrect in Airbnb, and for some dates, they show my..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7037752)

WF

Woldemar F.

Managing Director

> "The platform allows us to manage multiple properties efficiently, automate workflows, and provide professional owner accounting."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7101172)

AK

Anouk K.

Reservation manager

> "Issues with exporting, for example not all prices got synchronised correctly, also when changing the amount of bathrooms, this took a while before the change was actually..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7146175)

LK

Lukas K.

CEO

> "sensitive content hidden\] take ownership of issues and follow up until everything is fully resolved, which has saved us a lot of time managing multiple listings across..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7150299)

Laila S.

director

> "The process isnt very stratightforwards for our contractors in terms of getting alerts and notifications- not very user friendly so we are having issues with this"

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7101275)

Duy N.

Owner

> "Automation tools (guest messaging, review requests, task scheduling) have helped us streamline operations and reduce manual workload."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7103704)

ST

Samantha T.

Property Management Specialist

> "Also I only have 2 properties which means I cannot access all the benefits of Hostway customers with more properties."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7155753)

Doris S.

Operations Manager

> "Payment and Reservation Management: The system offers powerful financial tools. While configuring complex owner statements can be challenging, the dedicated support makes..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7039939)

ES

Ella S.

director

> "Some areas of the platform have a learning curve, and it can be a bit tricky to locate certain settings without assistance."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7090550)

AH

Ashley H.

Property Manager

> "I also like the website booking widget, which makes it easy to accept direct bookings and display availability on our website."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7162013)

DS

David S.

Company director

> "Some functions are not supported by the app, so you need to go on the browser interface for the dashboard. When I trying to connect on my phone I'm being redirected to the..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7026338)

JC

JAMES C.

owner

> "The channel manager is incredibly reliable — it syncs my listings across Airbnb, Vrbo, Booking.com, and others without issues, which has completely eliminated double bookings..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7028917)

FE

Felicia E.

CFO

> "Having to schedule customer support meetings a week out is problematic. When we need answers, we need them more timely."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7099266)

MM

Marnie M.

Owner

> "sensitive content hidden\] (our onboarding contact) has been awesome in assisting us to optimise our settings and fully utlise the functionality of the Hostaway platform."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7149484)

JB

Jon B.

Owner

> "It's been about 3 weeks since \[sensitive content hidden\] showed me how to do it, and apparently I've forgotten a few steps and the dates I'm trying to block out, are not..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7173624)

JC

JAMES C.

owner

> "I can track revenue, occupancy, and performance across all properties, which helps me make better business decisions."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7028917)

VS

Via S.

operation manager

> "Additionally, when I publish the owner statement, the owners who are using the app do not always receive a notification when it's available to download."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7037881)

AH

Ashley H.

Property Manager

> "The calendar sync has worked well across our booking channels, helping keep availability updated in one place."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7162013)

Jason D.

CEO

> "VRBO integration wrecked our booking revenue from VRBO so we disconnected it and now our VRBO account has been majorly affected."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7056369)

WF

William F.

Owner

> "It has allowed me to scale my short-term rental business while keeping operations organized and efficient."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7102202)

MV

Marinda V.

Business owner

> "The code to display booking calendars on external websites did not work correctly, so we had to use a work around."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7020595)

JW

Jennifer W.

Onwer

> "He went above and beyond to help us find an answer and worked with his manager to send us communication to help facilitate an Airbnb cancelation without penalty."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7096782)

LF

Lorenzo F.

Property Manager CEO

> "We paid the onboarding fee but quickly realized within three business days that the platform wasn’t a fit for our needs. When I explained that we had found a local company..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7014438)

SM

Sonya M.

Property Manager

> "Hostaway’s onboarding process is streamlined, supportive, and designed to get you up and running quickly, especially if you're syncing with platforms like Airbnb, Vrbo, or..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7036207)

GMD

Gian Mario D.

CEO

> "sometimes few feature can't be customise or added (for example key door tab)."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7106026)

WF

William F.

Owner

> "Hostaway makes my life easier by centralizing Airbnb, Vrbo, and direct bookings all in one place."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7102202)

PS

Philip S.

Partner

> "However VRBO setup is slow and email design features need improvement."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093166)

JC

JAMES C.

owner

> "From scheduled messages and review automation to task reminders for my cleaning team, it feels like I have a virtual assistant working 24/7."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7028917)

SS

Sara S.

Property Manager

> "The reservation simply disappears from our Breezeway calendar, and because of this, we have run into a few issues where Breezeway marks a property as clean since it thinks..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6685597)

OP

Oscar P.

CEO

> "The team is willing to offer solutions for hosts and business owners in terms of property management, rental arbitrage or to manage your own portfolio of properties."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6595121)

FV

Fatima V.

Operations Manager

> "What I like least about Hostaway is the occasional technical glitches, such as login issues and error messages like "Failed to Fetch," which can disrupt workflow."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6819279)

HH

Hans H.

Owner

> "Setting up and syncing multiple listing platforms can be overwhelming, but \[sensitive content hidden\] made the entire process smooth, stress-free, and easy to understand."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7149932)

CL

Chris L.

Guest Relation Specialist

> "Additionally, the integration process with third-party OTAs was quite challenging."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7097243)

BR

Bart R.

adm

> "The platform is robust, integrates well with major OTAs, and significantly improves operational efficiency."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7094995)

TT

Tony T.

CEO

> "fee on direct bookings without communicating more directly it was going to happen, after selling users on not charging a fee, businesses make decisions on this type of info..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6756152)

YA

Yaseen A.

Owner

> "Solid platform, lots of customisations available to use, and supports multi currency on calendar which is key for me as have listings in different countries."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6572462)

LD

Linda D.

Owner

> "Not so, and when we tried to post pone for a few months by cancelling and then sign back up when we slowed down, we were told we would have to pay for the entire year's..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7035616)

KM

Kelly M.

Director

> "sensitive content hidden\] was very helpful in the setting up and helped set up automated messages, clear instructions for my guests to make management more time efficient..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7027755)

JE

Julie E.

Property Manager

> "Onboarding process is way more complex than it was made to appear when talking to the sales team. "

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7098794)

JJ

John J.

Rental Experience Supervisor

> "Thanks to Hostaway’s automation features, managing messages and replies has become effortless, saving us countless hours while enhancing our response time and guest..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6576741)

MD

Marie D.

VA Property Manager

> "The main drawback I found with Hostaway is that some advanced features can be a bit complex to set up initially, and occasional glitches in channel syncing may require manual..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6656776)

HH

Hans H.

Owner

> "The automation features save a tremendous amount of time and make day-to-day operations much more organized and professional."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7149932)

MS

Melissa S.

Owner and Managing Director

> "It's twice the work and a lot of extra time when we still have to manually enter the information directly into our other accounts."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7019743)

JF

Jan F.

Owner

> "very fast, powerful functions, fast and reliable channel manager, powerful statistics, multiple booking engines, unified inbox with connection via sms and whatsapp, best..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6584417)

DR

David R.

Owner

> "Quite frustrating I cant give my Property Manager task bars on the calendar to assign cleans to the cleaners without giving her full Admin access."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6594737)

JC

Jenna C.

Property Manager

> "I like the owner's portal, ability to track expenses, multi-calendar, customer support, and ability to create owner statements."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6448251)

SR

Shannon R.

president

> "I can not find the billing info for the charges I'm getting."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7147285)

AG

Andries G.

Owner

> "Having reservations, guest communication, and channel management in one place saves a lot of time."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7152435)

HG

Heather G.

Partner

> "A few of the setup items are not very self-explanatory."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093323)

HG

Heather G.

Partner

> "From the initial sales presentation to my software launch the experience has been well organized, communication has been excellent, and the quality of the product has been..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093323)

TZ

Tamzed Z.

Head Admin

> "What I liked least about Hostaway is that some features feel less polished than the core channel-management tools."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7050661)

FV

Fatima V.

Operations Manager

> "What I like most about Hostaway is its user-friendly interface, seamless integration with multiple platforms, and the centralized dashboard that simplifies managing..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6819279)

Jason D.

CEO

> "The customer care team is non existent of they are purposefully not getting back to me because I have requested to cancel the subscription 5 times."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7056369)

SS

Sara S.

Property Manager

> "I like the ease with which I can view a calendar for a proeprty, as well as multiple properties if I'm looking for an available listing based on certain criteria."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6685597)

CL

Chris L.

Guest Relation Specialist

> "The only challenge I’ve encountered has been with the integration process."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7097243)

KN

Kevin N.

Owner

> "Great tool to integrate all calendars and aspects of managing properties. "

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7103324)

MI

Mary I.

Owner

> "There is a multi-view that shows all bookings for a date, but it only goes out like a week, so I cannot see the whole month together."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6419791)

CE

Clem E.

Owner

> "I just got off a call with \[sensitive content hidden\] who successfully walked me though about 5 different things on the site which will allow me to generate more income!"

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7099265)

VR

Verified Reviewer

Manager

> "Also some of the features dont always work like I expected, and customer support can be slow to respond at times."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7070703)

CQ

Christopher Q.

Airbnb Host

> "Hostaway provides an all-in-one solution that makes managing multiple short-term rental listings much easier."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7034288)

Karen S.

director

> "There’s nothing in particular that I dislike, but if I had to mention something, it would be that the Hostaway app offers fewer features and less functionality compared to..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7037717)

JK

Jaclyn K.

Co owner - Short Term Property Management

> "I really like the ability to create owner statements from the site and that the calendar can be viewed by staff and owners. "

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6820453)

PS

Philip S.

Partner

> "The VRBO integration also took far too long."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093166)

JV

Jelle V.

Business Owner

> "The onboarding process made me feel confident in managing the software, and my onboarding specialist, \[sensitive content hidden\], was knowledgeable, clear, and experienced,..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7032948)

HS

Hugo S.

Member

> "I expected the direct booking website platform to be at least average in terms of use and feel."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7111167)

PC

Pedro C.

CEO

> "In general, I am very happy with the software because I have been able to centralize my tourist apartments in a single software, whereas before I had 1 application for each..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6507923)

Doris S.

Operations Manager

> "At the moment, it can be cumbersome when handling large batches of images."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7039939)

Miranda N.

Property Manager

> "Advanced settings that help me get more bookings and generate more revenue. "

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7096874)

EH

Eric H.

Chief Experience Officer

> "Our bank debit card would not accept Finland- over seas transactions. "

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6874213)

MT

Merve T.

customer relations specialist

> "We were very pleased with the ability to download and edit the occupancy rate lists."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7106479)

PS

Philip S.

Partner

> "Another drawback is the email design tools."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093166)

TZ

Tamzed Z.

Head Admin

> "The dashboard is clean and intuitive, helping you quickly understand performance, occupancy, and guest communication."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7050661)

LH

Leanne H.

Director

> "I find it difficult to retain everything I’m learning, and having a hard copy of the user manual would really help."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7031569)

GMD

Gian Mario D.

CEO

> "Great support from \[sensitive content hidden\] she explained very well and the recorded video helped me a lot afterwords to implement what i needed"

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7106026)

VR

Verified Reviewer

owner

> "If the agents are busy and you leave a call back number I have not gotten ever a call back."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7034641)

[View Reviews](https://www.capterra.com/p/152433/Hostaway/reviews/)

EK

Elizabeth K.

Cleaner - Inspector

> "It's very easy to use and communicate with live representatives, options like instant payouts, the option to have the..."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___7148644)

AK

Ailia K.

Owner

> "Also, it's difficult to chat with hosts after bidding as many hosts don't respond to messages."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___7131612)

KA

Karen A.

Director

> "Great product that helps us manage the cleaners across 31 properties."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___7166993)

DP

Daniel P.

Cleaner

> "It sometimes misses notifying my phone quickly when new jobs are posted which can be frustrating at times."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6854557)

MM

Michael M.

Vice President

> "I like the integration with Hospitable (which consolidates our channels), to automatically schedule cleanings, which..."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6409321)

FN

Flavia N.

Owner

> "The lack of control over payments when customers failed with their cards in file"

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6784627)

VR

Verified Reviewer

Owner

> "I love that you can require the cleaners to take photos of items when they are done."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___7058564)

MF

Matthew F.

Vacation Rental Owner and Host

> "Which for someone like me that has 10-12 cleans a month and a $100 cleaning fee that came out to $50-$60 a month..."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6237310)

VR

Verified Reviewer

Reservation Manager

> "I like that I can create my own cleaning checklist and upload. "

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___7055673)

MH

Michelle H.

Property Manager

> "Customer service tries to help, but there is no way to really contact anyone in charge of anything that matters"

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6500023)

VE

Vanuza E.

good services

> "Mainly because of the excellent customer service experience I had with \[sensitive content hidden\], she is so quick..."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6580960)

GA

Gernide A.

Property management

> "the double cleaner when everyone jump on a job don't want to pay to cleaner"

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6566304)

JV

Johnny V.

Realtor

> "He helped navigate with a few issues i was having with no problem or hesitation."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___7076769)

DC

Dorota C.

Owner

> "I recently needed help with the interface and wasn't sure how to cancel my project."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6618291)

DP

Dan P.

Chief Operating Office

> "It is really a great tool that allows my team to have automation, and manage everything with less efforts."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6754553)

KaSC

KAREN and STEVE C.

Administrator

> "It's hard to know the difference between a cleaner being assigned and enabled.etc"

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6513047)

KA

Karen A.

Director

> "We always get a great support service from this company which is a rarity these days."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___7166993)

AB

Andre B.

Owner

> "Everyone offering the lowest offer was translates into the poor service."

[See full review](https://www.capterra.com/p/166734/Turno/#SoftwareAdvice___6656913)

YD

Yomar D.

Owner

> "I enjoyed the customer service provided by \[sensitive content hidden\] and his team."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___7100430)

MH

Michelle H.

Property Manager

> "Sends the wrong list to my cleaning team."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6500023)

JS

Jeremy S.

Co-Founder

> "sensitive content hidden\] did a great job helping me resolve my issue quickly, clearly stated why the issue came up..."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6709057)

AD

Anne D.

Female Founder

> "Not updating some of my listings."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6375765)

AK

Ailia K.

Owner

> "Great to establish clients, especially if you're starting new."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___7131612)

RG

Robin G.

homeowner

> "Not real happy with how quickly the bids disappear. "

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6826140)

KaSC

KAREN and STEVE C.

Administrator

> "She helped me specifically with securing an appointment for cleaners to clean my place."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6513047)

AM

Amanda M.

Owner

> "The two cons of Turno are the online payment fees (on top of subscription fees) and the lack of downloadable reports...."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___4870845)

Janah Viamee M.

Property Manager

> "Their prompt assistance and willingness to go the extra mile have made managing everything so much easier especially..."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6415497)

MH

Michelle H.

Property Manager

> "It is glitchy."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6500023)

VD

Vito D.

Owner

> "We were very stressed about our property and we were in great hands!"

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___7163264)

SS

Susie S.

owner

> "The customer service is second to none."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6530241)

EA

Emmanuel A.

owner

> "sensitive content hidden\] was super helpful with helping me redo all my listings when i duplicated them."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6465354)

LA

LeAnne A.

Co-Owner

> "So each cleaning adds another $18-35 per turnover due to these fees."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___5002108)

KA

Karen A.

Director

> "Really helpful customer service agents."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___7166993)

SH

Shyon H.

Owner

> "I'm actually questioning if there's anything bad to be honest"

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6818984)

DW

Debbie W.

Owner

> "I like knowing when my crew begins and completes a job."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6776967)

BE

Brian E.

Owner

> "I'd have to manually any early/late checkout in Turno. Why in the world wouldn't it use the check-in and check-out..."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___4798707)

VR

Verified Reviewer

Owner

> "The software is easy to use and the messaging works very well."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___7058564)

AC

Armando C.

Operations Manager

> "My bank statement reflects charges for projects that have not been completed. If those projects are voided, then you..."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___3240594)

JP

Jackie P.

Owner

> "I have been able to scale our customers by just following the suggestions and not thinking I " know " better."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6663365)

ER

Eric R.

Owner

> "One of their cleaners in a text threatened to falsify information to harm my company."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___4878068)

RM

Ryan M.

Owner

> "We’ve used it to easily find cleaners quickly."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6737404)

BE

Brian E.

Owner

> "Absolutely abysmal interface to OwnerRez. "

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___4798707)

DL

Dan L.

Owner

> "Also, the automated payments save a ton of time. "

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6638296)

JS

Justine S.

Property Manager

> "It is hard to locate things, confusing most of the time, and it does not sync properly with the cleaners app."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___3494328)

VR

Verified Reviewer

\-

> "He spent almost 2 hours helping me sort out my cleaner situation."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6568140)

AS

Austin S.

Property Manager

> "When cleaners post pictures it isn't the easiest to see in either the app or the desktop. If they post multiple..."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___2423795)

VR

Verified Reviewer

Owner

> "sensitive content hidden\] and the Customer Service team are fast and stellar!!"

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6853859)

MC

Matthew C.

SEO Consultant

> "There is a small quirk in the scheduling cleaning function that doesn't allow you to save the cleaning if you type..."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___2350267)

BD

Beatriz D.

Director

> "Really great app, I can find everything I need for my cleaning needs here."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6511139)

JS

Justine S.

Property Manager

> "I canceled a cleaning a few times and my cleaners still showed up saying they never got notified of the cancellation."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___3494328)

JG

Judith G.

Co-Owner

> "Turno has been an affordable addition to our cleaning business."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6610306)

DS

Dustin S.

Owner / Operator

> "I tried doing this manually, scheduling with cleaners, finding good cleaners, but it was a struggle. "

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___3012019)

FN

Flavia N.

Owner

> "We have the opportunity to new customers everyday."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6784627)

BE

Brian E.

Owner

> "Just a really bad design."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___4798707)

WG

Wendy G.

Owner

> "The staff is very helpful whenever I have time to reach out with a question. "

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6472079)

KP

Karen P.

Trustee

> "The cleaners are independent contractors, and my experience has been 75% of the cleaners are flakes."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___3587975)

ML

Megan L.

Short term rental owner

> "It was cool to see a cleaner automatically booked within 30 min of getting an Airbnb booking, without me needing to..."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6197226)

JP

Jamal P.

Business owner

> "I have not gotten a chance to experience the app fully due to not receiving any projects since I've signed up."

[See full review](https://www.capterra.com/p/166734/Turno/#SoftwareAdvice___3278040)

RG

Robin G.

homeowner

> "Patient, professional, and provided clear and concise directions. "

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6826140)

TC

Tyson C.

Owner

> "The app often re-directs me to the website."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___3120494)

JP

Jackie P.

Owner

> "The amount of quality customers I have received is a true blessing."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6663365)

RK

Rochelle K.

Owner

> "The only thing that I don’t like is the lack of response from my teammates."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___3426590)

SH

Shyon H.

Owner

> "Their support team is always efficient, supportive, kind, empathetic + a generally always there in more than The..."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6818984)

GC

Gabrielle C.

Managing Member

> "It was hard to know why something (paying my cleaner) wasn't working. Both she and I were confused."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___2749241)

[View Reviews](https://www.capterra.com/p/166734/Turno/reviews/)

## User interface

4.77 (1,577)

[Turno](https://www.capterra.com/p/166734/Turno/)

4.69 (164)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Accounting

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Hostaway

Top features

46/48

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Availability Management
-   Calendar Management
-   Channel Management
-   Contact Management
-   Credit Card Processing
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Data Synchronization
-   Discount Management
-   Electronic Payments
-   Email Management
-   For Vacation Rentals
-   Generative AI
-   Guest Check-in/Check-out
-   Guest Communications
-   Guest Experience Management
-   Housekeeping Management
-   Inbox Management
-   Inventory Management
-   Invoice Management
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Management
-   Multi-Currency
-   Multi-Property
-   Online Booking
-   Owner Statements
-   Payment Processing
-   Property Management
-   Rate Management
-   Ratings/Reviews
-   Real-Time Notifications
-   Reminders
-   Reporting & Statistics
-   Reservations Management
-   Revenue Management
-   Search/Filter
-   Short/Long Term Rental
-   Task Management
-   Third-Party Integrations
-   Website Management
-   Work Order Management

[See all features](https://www.capterra.com/p/152433/Hostaway/#features)

Turno

15/48

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Availability Management
-   Calendar Management
-   Channel Management
-   Contact Management
-   Credit Card Processing
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Data Synchronization
-   Discount Management
-   Electronic Payments
-   Email Management
-   For Vacation Rentals
-   Generative AI
-   Guest Check-in/Check-out
-   Guest Communications
-   Guest Experience Management
-   Housekeeping Management
-   Inbox Management
-   Inventory Management
-   Invoice Management
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Management
-   Multi-Currency
-   Multi-Property
-   Online Booking
-   Owner Statements
-   Payment Processing
-   Property Management
-   Rate Management
-   Ratings/Reviews
-   Real-Time Notifications
-   Reminders
-   Reporting & Statistics
-   Reservations Management
-   Revenue Management
-   Search/Filter
-   Short/Long Term Rental
-   Task Management
-   Third-Party Integrations
-   Website Management
-   Work Order Management

[See all features](https://www.capterra.com/p/166734/Turno/#features)

### Recognition

Hostaway is recognized as a top-rated tool in 4 Capterra Shortlist reports

Turno is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

Hostaway

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Turno

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Hostaway

-   By Hostaway
-   Located in Finland
-   Founded in 2015

Turno

-   By Turno
-   Located in United States
-   Founded in 2017

## Popular Comparisons

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[Turno](https://www.capterra.com/p/166734/Turno/)[4.69 (164)](https://www.capterra.com/p/166734/Turno/reviews/)

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[Turno](https://www.capterra.com/p/166734/Turno/)[4.69 (164)](https://www.capterra.com/p/166734/Turno/reviews/)

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