---
title: "Compare Hostaway vs Innago 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Hostaway and Innago based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/152433-166893/Hostaway-vs-Innago"
page_type: "comparison"
language: "en"
---

# Hostaway vs Innago Features and Cost Comparison

Last updated September 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

HostawayInnago2/4 selected

[Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.8 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/)

[Innago](https://www.capterra.com/p/166893/Innago/)[4.9 (532)](https://www.capterra.com/p/166893/Innago/reviews/)

[## Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.8 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

Based on [1,623 reviews](#user-reviews)

Positive

1,546

Neutral

25

Negative

52

[## Innago](https://www.capterra.com/p/166893/Innago/)[4.9 (532)](https://www.capterra.com/p/166893/Innago/reviews/)

Starting Price

Contact vendor

Value-for-Money

5

Functionality

4.8

Ease of Use

4.8

Customer Service

4.9

Reviews Sentiment

Based on [532 reviews](#user-reviews)

Positive

521

Neutral

8

Negative

3

## Summary

* * *

Key features rated by users

Features selected based on 4,200 reviews from property management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

67%Fit

Missing features

Not enough reviews

Feature ratings

Channel Management

4.6

Communication Management

4.6

Accounting

4.4

Financial Reporting

NA

Document Management

\--

84%Fit

High performer

Feature ratings

Channel Management

4.4

Communication Management

4.8

Accounting

4.7

Financial Reporting

4.7

Document Management

4.8

User satisfaction

User satisfaction

4.8

User reviews[1,623](https://www.capterra.com/p/152433/Hostaway/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.6

Customer support

4.7

User satisfaction

4.9

User reviews[532](https://www.capterra.com/p/166893/Innago/reviews/)

Ease of use

4.8

Functionality

4.8

Value for money

5.0

Customer support

4.9

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Vacation rental property managers, short-term rental property managers, Airbnb hosts, Vrbo hosts, Booking.com hosts, and Expedia hosts

Best for

Independent landlords, property managers, rental management companies, residential property management companies, self storage, HOAs, community managers, military housing, docking management, & more.

## User reviews

Pros & cons

MT

Mark T.

Member LLC

> "I especially appreciate the centralized dashboard, automation tools, and seamless integrations with booking channels, which save a lot of time and reduce manual work."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7155343)

AR

Amanda R.

Self employed

> "These range from a guest being left outside in the rain overnight because the Guest Portal failed to expose their door code, followed by multiple contradictory..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7208369)

LK

Lukas K.

CEO

> "sensitive content hidden\] take ownership of issues and follow up until everything is fully resolved, which has saved us a lot of time managing multiple listings across..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7150299)

SK

Sharon K.

Pmic

> "I am unable to share reservation info my owners due to the fact that they have access to view coupon codes for properties that are not theirs and that doesn’t make any..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7156914)

Duy N.

Owner

> "As a property management company overseeing multiple listings, we needed a system that could handle channel distribution, automation, reporting, and operational..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7103704)

Kim G.

owner

> "I pay extra for the dynamic pricing ad on, and even though the calendar in Hostaway shows prices correctly, they are incorrect in Airbnb, and for some dates, they show my..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7037752)

WF

William F.

Owner

> "The automation, channel management, and direct booking capabilities have helped increase revenue and reduce manual work. Once everything is set up properly, it runs..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7102202)

AK

Anouk K.

Reservation manager

> "Issues with exporting, for example not all prices got synchronised correctly, also when changing the amount of bathrooms, this took a while before the change was actually..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7146175)

Doris S.

Operations Manager

> "Payment and Reservation Management: The system offers powerful financial tools. While configuring complex owner statements can be challenging, the dedicated support makes..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7039939)

KK

Kara K.

Senior Associate

> "Hostaway's integration (or lack thereof) with Stripe is a big pain point for my team and I. Financial information doesn't flow through correctly for platforms like VRBO..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6851059)

WF

Woldemar F.

Managing Director

> "The platform allows us to manage multiple properties efficiently, automate workflows, and provide professional owner accounting."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7101172)

ST

Samantha T.

Property Management Specialist

> "Also I only have 2 properties which means I cannot access all the benefits of Hostway customers with more properties."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7155753)

AH

Ashley H.

Property Manager

> "I also like the website booking widget, which makes it easy to accept direct bookings and display availability on our website."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7162013)

DS

David S.

Company director

> "Some functions are not supported by the app, so you need to go on the browser interface for the dashboard. When I trying to connect on my phone I'm being redirected to..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7026338)

JC

JAMES C.

owner

> "The channel manager is incredibly reliable — it syncs my listings across Airbnb, Vrbo, Booking.com, and others without issues, which has completely eliminated double..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7028917)

JB

Jon B.

Owner

> "It's been about 3 weeks since \[sensitive content hidden\] showed me how to do it, and apparently I've forgotten a few steps and the dates I'm trying to block out, are not..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7173624)

MM

Marnie M.

Owner

> "sensitive content hidden\] (our onboarding contact) has been awesome in assisting us to optimise our settings and fully utlise the functionality of the Hostaway platform."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7149484)

VS

Via S.

operation manager

> "Additionally, when I publish the owner statement, the owners who are using the app do not always receive a notification when it's available to download."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7037881)

JC

JAMES C.

owner

> "I can track revenue, occupancy, and performance across all properties, which helps me make better business decisions."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7028917)

Jason D.

CEO

> "VRBO integration wrecked our booking revenue from VRBO so we disconnected it and now our VRBO account has been majorly affected."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7056369)

AH

Ashley H.

Property Manager

> "The calendar sync has worked well across our booking channels, helping keep availability updated in one place."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7162013)

MV

Marinda V.

Business owner

> "The code to display booking calendars on external websites did not work correctly, so we had to use a work around."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7020595)

CE

Caleb E.

Chief Technical Officer

> "Overall the Experience has been phenomenal, the Customer support and onboarding were amazing, and the booking management, reservation management, and booking are all..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7203014)

LF

Lorenzo F.

Property Manager CEO

> "We paid the onboarding fee but quickly realized within three business days that the platform wasn’t a fit for our needs. When I explained that we had found a local..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7014438)

SM

Sonya M.

Property Manager

> "Hostaway’s onboarding process is streamlined, supportive, and designed to get you up and running quickly, especially if you're syncing with platforms like Airbnb, Vrbo,..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7036207)

Laila S.

director

> "The process isnt very stratightforwards for our contractors in terms of getting alerts and notifications- not very user friendly so we are having issues with this"

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7101275)

JC

JAMES C.

owner

> "From scheduled messages and review automation to task reminders for my cleaning team, it feels like I have a virtual assistant working 24/7."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7028917)

SS

Sara S.

Property Manager

> "The reservation simply disappears from our Breezeway calendar, and because of this, we have run into a few issues where Breezeway marks a property as clean since it..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6685597)

Duy N.

Owner

> "Automation tools (guest messaging, review requests, task scheduling) have helped us streamline operations and reduce manual workload."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7103704)

FV

Fatima V.

Operations Manager

> "What I like least about Hostaway is the occasional technical glitches, such as login issues and error messages like "Failed to Fetch," which can disrupt workflow."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6819279)

OP

Oscar P.

CEO

> "The team is willing to offer solutions for hosts and business owners in terms of property management, rental arbitrage or to manage your own portfolio of properties."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6595121)

TT

Tony T.

CEO

> "fee on direct bookings without communicating more directly it was going to happen, after selling users on not charging a fee, businesses make decisions on this type of..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6756152)

HH

Hans H.

Owner

> "Setting up and syncing multiple listing platforms can be overwhelming, but \[sensitive content hidden\] made the entire process smooth, stress-free, and easy to understand."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7149932)

MR

Marco R.

OWNER

> "Don't assume that discovering during onboarding that the platform isn't the right fit will allow you to walk away without financial consequences."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7188390)

YA

Yaseen A.

Owner

> "Solid platform, lots of customisations available to use, and supports multi currency on calendar which is key for me as have listings in different countries."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6572462)

LD

Linda D.

Owner

> "Not so, and when we tried to post pone for a few months by cancelling and then sign back up when we slowed down, we were told we would have to pay for the entire year's..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7035616)

KM

Kelly M.

Director

> "sensitive content hidden\] was very helpful in the setting up and helped set up automated messages, clear instructions for my guests to make management more time efficient..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7027755)

ES

Ella S.

director

> "Some areas of the platform have a learning curve, and it can be a bit tricky to locate certain settings without assistance."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7090550)

JJ

John J.

Rental Experience Supervisor

> "Thanks to Hostaway’s automation features, managing messages and replies has become effortless, saving us countless hours while enhancing our response time and guest..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6576741)

MD

Marie D.

VA Property Manager

> "The main drawback I found with Hostaway is that some advanced features can be a bit complex to set up initially, and occasional glitches in channel syncing may require..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6656776)

HH

Hans H.

Owner

> "The automation features save a tremendous amount of time and make day-to-day operations much more organized and professional."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7149932)

MR

Marco R.

OWNER

> "What I liked least was the cancellation process and the lack of flexibility after the initial onboarding."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7188390)

JF

Jan F.

Owner

> "very fast, powerful functions, fast and reliable channel manager, powerful statistics, multiple booking engines, unified inbox with connection via sms and whatsapp, best..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6584417)

MS

Melissa S.

Owner and Managing Director

> "It's twice the work and a lot of extra time when we still have to manually enter the information directly into our other accounts."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7019743)

AG

Andries G.

Owner

> "Having reservations, guest communication, and channel management in one place saves a lot of time."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7152435)

DR

David R.

Owner

> "Quite frustrating I cant give my Property Manager task bars on the calendar to assign cleans to the cleaners without giving her full Admin access."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6594737)

FV

Fatima V.

Operations Manager

> "What I like most about Hostaway is its user-friendly interface, seamless integration with multiple platforms, and the centralized dashboard that simplifies managing..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6819279)

SR

Shannon R.

president

> "I can not find the billing info for the charges I'm getting."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7147285)

SS

Sara S.

Property Manager

> "I like the ease with which I can view a calendar for a proeprty, as well as multiple properties if I'm looking for an available listing based on certain criteria."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6685597)

FE

Felicia E.

CFO

> "Having to schedule customer support meetings a week out is problematic. When we need answers, we need them more timely."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7099266)

CQ

Christopher Q.

Airbnb Host

> "Hostaway provides an all-in-one solution that makes managing multiple short-term rental listings much easier."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7034288)

TZ

Tamzed Z.

Head Admin

> "What I liked least about Hostaway is that some features feel less polished than the core channel-management tools."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7050661)

JK

Jaclyn K.

Co owner - Short Term Property Management

> "I really like the ability to create owner statements from the site and that the calendar can be viewed by staff and owners. "

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6820453)

Jason D.

CEO

> "The customer care team is non existent of they are purposefully not getting back to me because I have requested to cancel the subscription 5 times."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7056369)

JV

Jelle V.

Business Owner

> "The onboarding process made me feel confident in managing the software, and my onboarding specialist, \[sensitive content hidden\], was knowledgeable, clear, and..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7032948)

VR

Verified Reviewer

Manager

> "Also some of the features dont always work like I expected, and customer support can be slow to respond at times."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7070703)

PC

Pedro C.

CEO

> "In general, I am very happy with the software because I have been able to centralize my tourist apartments in a single software, whereas before I had 1 application for..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6507923)

Karen S.

director

> "There’s nothing in particular that I dislike, but if I had to mention something, it would be that the Hostaway app offers fewer features and less functionality compared..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7037717)

WF

William F.

Owner

> "It has allowed me to scale my short-term rental business while keeping operations organized and efficient."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7102202)

Doris S.

Operations Manager

> "At the moment, it can be cumbersome when handling large batches of images."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7039939)

TZ

Tamzed Z.

Head Admin

> "The dashboard is clean and intuitive, helping you quickly understand performance, occupancy, and guest communication."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7050661)

GMD

Gian Mario D.

CEO

> "sometimes few feature can't be customise or added (for example key door tab)."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7106026)

AB

Alex B.

Property manager

> "Hostaway is a useful tool for STR owners, they have all the tools needed to operate and function at the highest level for STR operators."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7023336)

LH

Leanne H.

Director

> "I find it difficult to retain everything I’m learning, and having a hard copy of the user manual would really help."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7031569)

MO

Monica O.

Director

> "The onboarding process has been smooth and well supported, and the platform feels intuitive and easy to navigate despite offering a wide range of functionality."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7199334)

VR

Verified Reviewer

owner

> "If the agents are busy and you leave a call back number I have not gotten ever a call back."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7034641)

MBWM

Mary Boone Wellington M.

CEO

> "Keeps my calendar organized so I can focus on guest welcome"

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7159165)

SR

Shannon R.

president

> "I'm confused on the billing that hostaway charges my credit card. "

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7147285)

Doris S.

Operations Manager

> "The calendar synchronization is reliable and handles our inventory flawlessly across all channels."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7039939)

MS

Melissa S.

Owner and Managing Director

> "Example: we set up a new listing as pet friendly, then after publishing the property owner didn't want to allow pets. "

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7019743)

JW

Jennifer W.

Onwer

> "He went above and beyond to help us find an answer and worked with his manager to send us communication to help facilitate an Airbnb cancelation without penalty."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7096782)

HV

Helena V.

CEO

> "The primary drawback of technical support is the wait time between the initial call and securing an available time for assistance."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6656693)

WF

William F.

Owner

> "Hostaway makes my life easier by centralizing Airbnb, Vrbo, and direct bookings all in one place."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7102202)

PS

Philip S.

Partner

> "However VRBO setup is slow and email design features need improvement."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093166)

BR

Ben R.

Director of Operarions

> "Their onboarding process was nice, being able to move easily upload Airbnb listings to VRBO and other sites."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7011047)

KP

Keelan P.

owner

> "I find it difficult to talk to someone immediately when I have a question."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7155434)

RD

Romeo D.

PM

> "It simplifies every part of the process — from messaging and reservations to pricing and automation."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7032998)

Jason D.

CEO

> "The VRBO integration wrecked our VRBO bookings."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7056369)

ENA

Emma Noelle A.

NA

> "The added benefit of powerful automation for guest messaging and tasks further streamlines daily operations."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7041405)

UG

Urbain G.

CEO

> "Nothing yet that I can think of I didn't like apart from the fact that automated messages cannot be disabled automatically once a guest has left a review."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6581907)

CE

Caleb E.

Chief Technical Officer

> "Overall the Experience has been phenomenal, the Customer support and onboarding were amazing, and the booking management, reservation management, and booking are all..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7203014)

DS

David S.

Company director

> "Some functions are not supported by the app, so you need to go on the browser interface for the dashboard. When I trying to connect on my phone I'm being redirected to..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7026338)

FV

Fatima V.

Operations Manager

> "What I like most about Hostaway is its user-friendly interface, seamless integration with multiple platforms, and the centralized dashboard that simplifies managing..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6819279)

RR

Rylan R.

Managing Member

> "the listings page setup is a bit clunky, would prefer to see this work better with how it embeds into our current website."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6594811)

TZ

Tamzed Z.

Head Admin

> "The dashboard is clean and intuitive, helping you quickly understand performance, occupancy, and guest communication."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7050661)

EG

Ed G.

Owner

> "Things seem a bit clunky."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7203217)

MO

Monica O.

Director

> "The onboarding process has been smooth and well supported, and the platform feels intuitive and easy to navigate despite offering a wide range of functionality."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7199334)

LF

Lorraine F.

Owner

> "A little bit overwhelming ... as far as learning the back office and set-up initially (but that just may be that I am not a "techie") and visually it is a lot to navigate."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6665374)

BR

Bart R.

adm

> "The platform is robust, integrates well with major OTAs, and significantly improves operational efficiency."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7094995)

CL

Chris L.

Guest Relation Specialist

> "Additionally, the integration process with third-party OTAs was quite challenging."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7097243)

DC

Daraban C.

CEO

> "Strong integrations with the big OTAs (Airbnb, Booking.com, Vrbo)."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7020309)

CL

Chris L.

Guest Relation Specialist

> "The only challenge I’ve encountered has been with the integration process."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7097243)

AP

Austin P.

Owner

> "I like that you provide an all in one solution for STR and that you are still integrating new add ons."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6667618)

PS

Philip S.

Partner

> "The VRBO integration also took far too long."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093166)

MW

Meg W.

Accommodation Owner

> "I am enjoying the user friendly systems, and the integration..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7023275)

EC

Edward C.

director

> "booking.com integration isn't very good."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7028418)

LD

Linda D.

Owner

> "The layout is easy to use, the calendar is easy to use, the YouTube channel with training video and industry topic videos are very helpful, the smart lock integration."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7035616)

KP

Keelan P.

owner

> "I find it difficult to talk to someone immediately when I have a question."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7155434)

KK

Kendo K.

Founder

> "The depth of the product and range of things in the suites to make the user experience better."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7036667)

CE

Chad E.

owner

> "They need to " dumb down somethings " to make it more user friendly and remember , some of us users are only here couple times a month and NOT using it every day , so we..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6655251)

Dean N.

STR Property Manager, Guest Concierge

> "From the very first session, it was clear that she not only knows the platform inside and out but also genuinely cares about helping clients understand it at a deeper..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7037507)

SG

Sean G.

CEO

> "The website can be a little difficult to figue out on my own. "

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7022219)

MS

Melissa S.

Owner and Managing Director

> "Company continues to update and make improvements with user interface and integrations. "

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7019743)

NA

Niclas A.

Property Manager

> "The Booking Engine is limited what you can design yourself, also not so easy to implement on your own website with API."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6840150)

ST

Samantha T.

Property Management Specialist

> "Of course you have to get used to certain peculiarities but the more recent customer service has been great."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7155753)

FE

Felicia E.

CFO

> "Having to schedule customer support meetings a week out is problematic. When we need answers, we need them more timely."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7099266)

HH

Hans H.

Owner

> "Anytime we’ve needed assistance, the support staff has been patient, informative, and quick to resolve issues."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7149932)

VR

Verified Reviewer

Manager

> "Also some of the features dont always work like I expected, and customer support can be slow to respond at times."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7070703)

KR

Kristy R.

owner

> "The customer support is great, They can be very helpful when you need questions answered which I very much appreciate."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7149302)

CB

Charles B.

Agent

> "They were a cocky bunch of foreigners who knew what they were doing was theft. That why they structured the business in a foreign nation who does not consider not..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#SoftwareAdvice___6856489)

JM

Jorden M.

Owner

> "Ease of platform makes for seamless use & the customer service is top tier."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7148724)

BR

Ben R.

Director of Operarions

> "They boast about their customer service but I had my issues ignored for days on end."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7011047)

[View Reviews](https://www.capterra.com/p/152433/Hostaway/reviews/)

EB

Elizabeth B.

Administrator

> "The tool costs me nothing, yet it provides a way to screen tenants effectively, store leases, remind the tenant of upcoming payments,..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7122639)

PC

Paul C.

Landlord

> "The only downside is that the accounting and expense tracking features feel limited compared to other tools, so I still rely on..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7120278)

XL

Xiang L.

property manager

> "Comprehensive reporting: The software provides excellent reports that make it easy to track income and expenses, making it perfect..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7120546)

CG

Cole G.

manager

> "The main downside is that it can feel limited once you need more advanced reporting, customization, or integrations."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119291)

NB

Nick B.

Owner

> "Overall it's great, I use it for anything I need to do for collecting lease/utility payments, doing credit/background checks, storing..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119410)

DW

Dennis W.

Director of Housing

> "It also takes several days for payments to post in our bank account after a tenant has paid online."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119256)

DS

Derrick S.

Owner

> "I absolutely love Innago for its minimal cost and how it allows me to manage many rental properties, both commercial and residential,..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119262)

JW

John W.

Owner

> "Sometimes the billing messes up or the payments are skewed. "

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7123878)

NV

Nikhil V.

Owner, Property Manager

> "Developing a custom lease agreement, fillable forms, e-signature, best of all this is free and makes the tracking of leases,..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7081148)

KB

Kelly B.

Property Manager

> "I get a lot of pop ups about bugs or something not working when on the platform."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7124720)

KG

Kartikeya G.

Property Manager

> "The interface is clean and intuitive, so my team and tenants adopt it quickly, but it still has the depth to handle applications,..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7076847)

JR

Javier R.

Owner

> "Small nitpick, I can't get featured on Zillow listings so that my home shows up on the map, so I have to set this service up..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6740204)

ST

Steve T.

Line Machinist

> "Its free to Landlords which is great because I only have 4 units. Because I use the application process, prospective tenants pay for..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7122179)

DA

Daniel A.

Property Manager

> "Didn't like that I had to connect the bank account before I had the properties set up"

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7178911)

XL

Xiang L.

property manager

> "Streamlined rent collection: I can set up different payment accounts for different properties, which has saved me so much time and..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7120546)

NB

Nicolas B.

Property Manager

> "That I can't switch a tenant to an owner or if I put an email already under someone and labeled them wrong I cant switch them to the..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6540923)

TM

Tancy M.

Partner

> "The online payment system works seamlessly, and the customer service has been consistently responsive and helpful for both me and my..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7122323)

JW

Jeanine W.

Property Manager

> "Initially the micro deposits to ensure the financial numbers were correct did not come through properly."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7026519)

SS

Sega S.

President

> "Innago has been a great tool for me to manage my rental properties, I manage both payment and repairs in there."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7128021)

Jenny K.

Property Manager

> "I wanted to tweak the rental application to include some specific screening questions, but there wasn’t much flexibility there."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6869620)

TM

Tancy M.

Partner

> "The payment processing is especially convenient—rent collection is smooth and efficient, which has made a noticeable difference in my..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7122323)

NV

Nikhil V.

Owner, Property Manager

> "This adds a delay to my process of signing the lease."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7081148)

Jose Q.

Landlord

> "I also find it invaluable for securely connecting with tenants and handling legally binding documents and payments."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7192359)

DW

Dennis W.

Director of Housing

> "There have been a few times I had trouble figuring out how to do a simple task."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119256)

KG

Kartikeya G.

Property Manager

> "The second thing I value is the responsiveness and attitude of the support team. When Innago becomes part of your core operations,..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7076847)

DG

David G.

Physical Therapist

> "I dislike that Innago's maintenance request section doesn't automatically link to the expenses section."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6670044)

KG

Kartikeya G.

Property Manager

> "Innago has significantly reduced the amount of manual, scattered work I used to do across different tools, and replaced it with a..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7076847)

SM

Sal M.

CEO

> "The only thing to improve is that the rent payments are takeing too long to deposit in my account."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6498674)

LV

Lee V.

Property Manager

> "It also includes background screening, rental applications, and even the ability to upload my lease agreements, all if I choose to..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6808790)

BS

Bethany S.

Owner

> "Adding applicants to lease was more difficult."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7089094)

VR

Verified Reviewer

Owner

> "I find that Innago really helps with invoicing and collecting rent from my tenants effectively."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7123773)

JM

Jennifer M.

Owner

> "There are some limitations that are built in the software that prevent us from doing all that we would like to do."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6731584)

DW

Dennis W.

Director of Housing

> "I like that tenants can connect with me through the app about issues and pay their rent electronically."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119256)

Joel G.

Principal

> "I had to change the lease amount and it was a bit confusing where to go to find the area to change."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6873197)

MS

Mackenzi S.

Property Manager

> "Rent collection is seamless, lease templates are customizable, and the automated reminders help ensure on-time payments."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7000974)

TG

Travus G.

President and CEO

> "Not able to change fees for background checks"

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6659150)

KG

Kartikeya G.

Property Manager

> "What I like most about Innago is that even being a free software, it feels designed for real-world landlords and property managers,..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7076847)

CH

Chavindra H.

property manager

> "State specific lease templates are not available"

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6812715)

CS

Chittal S.

Owner

> "The platform simplifies communication with tenants through automated reminders and messaging, ensuring I stay on top of important..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6509741)

SW

Sharee W.

Landlord

> "I feel that the users were unfamiliar with this form of technology in completing a rental application."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6569078)

RJ

Ryan J.

Realtor

> "I like that I'm able to customize fields and containers for rental applications so I don't have to come back and ask potential..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6778170)

TS

Tyler S.

Owner

> "I was struggling with rent collection and tracking. "

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6769015)

LA

London A.

Owner

> "I use Innago for my student housing properties and I really like that it's free and super user-friendly."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7123808)

KB

Keith B.

Owner

> "The chat feature is just a bot and not very helpful"

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7026644)

TJ

Tricia J.

Realtor

> "I love that this sent automatic invoices to the tenants and charges automatic late fees in the manner that I set it up to charge..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6772398)

SS

Scott S.

Owner

> "I’m not paying for a bunch of features that I don’t need and would never use."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7059132)

SL

Sydney L.

Landlord

> "It helps me collect rent remotely and keep a record of all my leases, maintenance requests, etc. Plus it is free!"

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6737950)

JM

John M.

Operations Manager and Consultant

> "Most other solutions were costly and had too many bells and whistles. "

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6764873)

RaCR

Richard and Catherine R.

Asset Manager

> "One of the biggest advantages for us is that it’s free while still offering features you’d expect from paid systems."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7122385)

VR

Verified Reviewer

Owner

> "There is always an issue with their banking partners."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7123773)

BM

Benjamin M.

Owner Operator

> "I also appreciate that Innago has everything I need for rental management, eliminating the need for other tools."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119478)

AP

Alex P.

Owner

> "It takes a bit longer than expected for rent payments to clear."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6563037)

PC

Paul C.

Landlord

> "Overall, it’s a great option for landlords who want an easy-to-use property management system, and I enjoy using it."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7120278)

VR

Verified Reviewer

Owner

> "Changing lease terms can be fiddly at times."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6542792)

HK

Hani K.

Partner

> "It was a lifesaver keeping up with who paid and who didn't pay the monthly rents."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119615)

KB

Keith B.

Owner

> "It is not intuitive and support is slow to respond. "

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7026644)

BM

Benjamin M.

Owner Operator

> "It was great to learn about things like renter's insurance that I needed from the software."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119478)

MC

Michaela C.

Owner

> "The only downside I can think of is that every time my renter's pay with a new payment method, they hold the payment for multiple..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6303259)

Paul J.

Landlord

> "It has made rent collection and management much easier."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7122682)

PN

Prudence N.

Owner

> "Transfer time for payments is longer than I would like."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6659279)

KG

Kartikeya G.

Property Manager

> "Finally, Innago clearly listens to users and keeps improving the product in ways that actually matter day to day, which gives..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7076847)

AS

Austin S.

Manager Member

> "Messaging through app is inconsistent."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6782547)

SM

Shannon M.

Office Manager

> "It’s also nice to be able to send additional invoices for the tenants who pay their water bills to us."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7075506)

HA

Hellena A.

N/A

> "Even though innago sells itself as an all in one property management tool, it’s clunky and unusable when It comes to..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___4478543)

MH

Melissa H.

Property Manager

> "The support is great and overall when I have an issue I can get the help I need fairly quickly and compared to other software we have..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119333)

TM

Tanner M.

Owner, Property Manager

> "Clunky UI on web and mobile, long wait time for 2FA codes, lease template creation process is cumbersome, landlord can't see tenant..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___4688643)

HK

Hani K.

Partner

> "Great 5 out of 5 helps me a lot managing all my properties."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119615)

VR

Verified Reviewer

NA

> "Lease editing is hard"

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6869491)

DH

Derek H.

Landlord and Owner

> "This significantly simplified my record keeping and automated it, saving me a lot of time throughout the year and for the tax season"

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6814722)

CM

Chelsea M.

Landlord

> "I don’t know why more people don’t use this this program over other paid programs!"

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6562364)

SW

Schuyler W.

Owner

> "Effective free tool for screening clients and managing revenue."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7026534)

VR

Verified Reviewer

NA

> "No smarts on document upload"

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6869491)

KB

Kelly B.

Property Manager

> "Nearly everything you need for property management is available to you in an ease to use platform."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7124720)

VR

Verified Reviewer

Owner and CEO

> "Reporting is hard to understand and make use of in a way that makes sense to me"

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6673384)

BP

Briana P.

Property manager

> "It is easy to use, organized, and makes managing tenants and applications much more efficient."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7172282)

Michelina T.

UX Designer

> "There is nothing I do not like other than a minor technical glitch which was easily fixed by talking with a customer service..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6185959)

MN

Mena N.

owner

> "Easy to use and available for one rental or multi portfolio, also its free which not many softwares do that"

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119329)

SK

Shabnam K.

Owner

> "Not being able to edit templates inside Innago."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6005828)

VR

Verified Reviewer

Construction Manager

> "Also that there are free features for the tenants to pay as well as a feature to manually enter payments."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6509665)

SC

Scott C.

President

> "The platform has encountered a notable increase in glitches and malfunctions, leading to a substantial investment of our company's..."

[See full review](https://www.capterra.com/p/166893/Innago/#GetApp___4990259)

DK

Dana K.

President

> "It’s intuitive, reliable and surprisingly powerful for a free system."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7120598)

WS

William S.

Owner

> "Not as user friendly as I would like. "

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6005930)

MS

Madison S.

Owner

> "We love how easy and intuitive the software is, and we love how much faster we can track things now."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7060664)

CS

Christina S.

owner

> "the interface is not easy to figure out."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___3727049)

DP

Dhruv P.

Owner

> "Software is easy to use and the interface is easily navigable."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119767)

CG

Cole G.

manager

> "The main downside is that it can feel limited once you need more advanced reporting, customization, or integrations."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119291)

AB

Alicia B.

Property Manager

> "It is very user friendly."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7180472)

LV

Lee V.

Property Manager

> "I feel like I make it harder than it should be."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6808790)

Austin C.

CEO

> "Free to use, and the API integration is a huge plus."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7199021)

KB

Keith B.

Owner

> "It is not intuitive and support is slow to respond. "

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7026644)

BP

Brittany P.

Property manager

> "The best free property management software that allows you to create and sign leases, screen tenants with background checks, split..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___4779461)

TD

Tiffany D.

Landlord

> "Even though they offer one on one support, trying to get in touch with your designated contact can take a few days before they get..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___3741123)

[View Reviews](https://www.capterra.com/p/166893/Innago/reviews/)

## User interface

4.76 (1,623)

[Innago](https://www.capterra.com/p/166893/Innago/)

4.86 (532)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Accounting

207

Important

Accounting Module

150

Important

Activity Dashboard

120

Important

Hostaway

23/50

-   Accounting
-   Accounting Module
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Amenity Management
-   API
-   Autonomous Task Execution
-   Background Screening
-   Billing & Invoicing
-   Budget Tracking
-   Building Announcements
-   Calendar Management
-   Certificates of Insurance (COI)
-   Channel Management
-   Client/Property Matching
-   Commercial Properties
-   Communication Management
-   Company Financials
-   Complaint Management
-   Contact Management
-   Contract/License Management
-   Credit Card Processing
-   Credit Check
-   Cross-system Integration
-   Customizable Branding
-   Dashboard
-   Data Import/Export
-   Decision Making
-   Digital Signature
-   Discussions/Forums
-   Document Management
-   Document Storage
-   Drag & Drop
-   Dynamic Pricing
-   Electronic Payments
-   Electronic Signature
-   Expense Tracking
-   Faculty/Staff Management
-   File Sharing
-   Financial Management
-   Financial Reporting
-   For Commercial Real Estate
-   For Hospitality Industry
-   For Property Managers
-   For Real Estate
-   For Residential
-   Generative AI
-   Guest Tracking

[See all features](https://www.capterra.com/p/152433/Hostaway/#features)

Innago

Top features

28/50

-   Accounting
-   Accounting Module
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Amenity Management
-   API
-   Autonomous Task Execution
-   Background Screening
-   Billing & Invoicing
-   Budget Tracking
-   Building Announcements
-   Calendar Management
-   Certificates of Insurance (COI)
-   Channel Management
-   Client/Property Matching
-   Commercial Properties
-   Communication Management
-   Company Financials
-   Complaint Management
-   Contact Management
-   Contract/License Management
-   Credit Card Processing
-   Credit Check
-   Cross-system Integration
-   Customizable Branding
-   Dashboard
-   Data Import/Export
-   Decision Making
-   Digital Signature
-   Discussions/Forums
-   Document Management
-   Document Storage
-   Drag & Drop
-   Dynamic Pricing
-   Electronic Payments
-   Electronic Signature
-   Expense Tracking
-   Faculty/Staff Management
-   File Sharing
-   Financial Management
-   Financial Reporting
-   For Commercial Real Estate
-   For Hospitality Industry
-   For Property Managers
-   For Real Estate
-   For Residential
-   Generative AI
-   Guest Tracking

[See all features](https://www.capterra.com/p/166893/Innago/#features)

### Recognition

Hostaway is recognized as a top-rated tool in 5 Capterra Shortlist reports

No recognitions have been awarded to Innago

### Deployment & support

Hostaway

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Innago

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Hostaway

-   By Hostaway
-   Located in Finland
-   Founded in 2015

Innago

-   By Innago
-   Located in United States
-   Founded in 2016

## Popular Comparisons

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vs

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[View full comparison](https://www.capterra.com/compare/135182-152433/ResMan-vs-Hostaway)

[Innago](https://www.capterra.com/p/166893/Innago/)[4.86 (532)](https://www.capterra.com/p/166893/Innago/reviews/)

vs

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Ease of Use

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[View full comparison](https://www.capterra.com/compare/47428-166893/Buildium-Property-Management-Software-vs-Innago)

[Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.76 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/)

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4.6

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[View full comparison](https://www.capterra.com/compare/152433-211768/Hostaway-vs-DoorLoop)

[Innago](https://www.capterra.com/p/166893/Innago/)[4.86 (532)](https://www.capterra.com/p/166893/Innago/reviews/)

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$0

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Contact vendor for pricing

4.8

Features

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Ease of Use

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[View full comparison](https://www.capterra.com/compare/135182-166893/ResMan-vs-Innago)

[Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.76 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/)

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Contact vendor for pricing

Price

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4.6

Features

4.4

4.6

Ease of Use

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[Innago](https://www.capterra.com/p/166893/Innago/)[4.86 (532)](https://www.capterra.com/p/166893/Innago/reviews/)

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$0

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Contact vendor for pricing

4.8

Features

4.5

4.8

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/2732-166893/Rent-Manager-vs-Innago)

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4.6

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Ease of Use

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