# Compare Hostaway vs Avail 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Avail and Hostaway based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/152433-181119/Hostaway-vs-Avail

---

# Avail vs Hostaway Features and Cost Comparison

Last updated May 9th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

AvailHostaway2/4 selected

[Avail](https://www.capterra.com/p/181119/Avail/)[4.6 (276)](https://www.capterra.com/p/181119/Avail/reviews/)

[Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.8 (1,545)](https://www.capterra.com/p/152433/Hostaway/reviews/)

[## Avail](https://www.capterra.com/p/181119/Avail/)[4.6 (276)](https://www.capterra.com/p/181119/Avail/reviews/)

Starting Price

$9.00/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.5

Customer Service

4.6

Reviews Sentiment

MH

AE

TB

Based on [276 reviews](#user-reviews)

Positive

253

Neutral

11

Negative

12

[## Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.8 (1,545)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.7

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

Based on [1,545 reviews](#user-reviews)

Positive

1,475

Neutral

24

Negative

46

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 5,089 reviews from property management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Reservations Management

NA

Rent Tracking

4.7

Channel Management

NA

Online Payments

4.7

Communication Management

NA

82%Fit

Missing features

Feature ratings

Reservations Management

4.8

Rent Tracking

NA

Channel Management

4.6

Online Payments

4.5

Communication Management

4.6

User satisfaction

User satisfaction

4.6

User reviews[276](https://www.capterra.com/p/181119/Avail/reviews/)

Ease of use

4.5

Functionality

4.5

Value for money

4.5

Customer support

4.6

User satisfaction

4.8

User reviews[1,545](https://www.capterra.com/p/152433/Hostaway/reviews/)

Ease of use

4.6

Functionality

4.7

Value for money

4.6

Customer support

4.7

Price starts from

Price starts from

$9Other, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Avail is used by DIY landlords, property owners, rental property managers, independent property investors, and multi-unit property owners.

Best for

Vacation rental property managers, short-term rental property managers, Airbnb hosts, Vrbo hosts, Booking.com hosts, and Expedia hosts

## User reviews

Pros & cons

MH

Michael H.

Owner

> "Listing units, screening tenants, collecting rent, and tracking expenses all in one place saves a lot of time and keeps..."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7078824)

JB

Jayshree B.

Owner

> "Tenants and applicants usually don't like fees associated with credit reports, use of online payments platform etc."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7016443)

AE

Alyssa E.

Landlord

> "My housemates have told me they like that can set up auto rent payments by connecting their bank accounts, and I like..."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7016399)

ZH

Zach H.

Landlord

> "Their customer support is horrible; they always are unavailable in the morning for "team meetings" and then in the..."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___6430042)

TB

Trina B.

Owner

> "The ease Avail gives from listing the property EVERYWHERE, background and credit checks, creating leases specific to the..."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7017090)

SMY

Sai Mahitha Y.

CEO

> "Right now, support is limited to weekdays, which can be inconvenient when you need quick help."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7027351)

MK

Manideep K.

Self property management

> "Applications and tenant screening are all handled within the platform, so credit and background checks come through..."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7017048)

MM

Marc M.

scientist

> "The applicant management process is bad, clunky, confusing, and misleading."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7018103)

MK

Manideep K.

Self property management

> "Features like e-signatures for leases and online rent collection add to the ease of managing the process without..."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7017048)

MM

Marc M.

scientist

> "The "dashboard" tells you nothing about the stage people are in."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7018103)

BL

Brandi L.

Property Manager

> "Everything I need—leases, documents, payments, and maintenance tracking—is in one place, which gives me peace of mind..."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7016950)

BG

Brian G.

Owner

> "Tenet maintenance portal isn’t the easiest to use."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7016861)

YP

Yuga P.

manager

> "From payment due dates to important updates, the platform ensures that both tenants and landlords stay well-informed..."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7017507)

ZH

Zach H.

Landlord

> "The price has been steadily increasing, but they lack even a basic app."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___6430042)

BL

Brandi L.

Property Manager

> "Avail makes it straightforward for tenants to submit requests and for me to track progress, which keeps communication..."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7016950)

RF

Ruben F.

Renter

> "No I am not going to set up automatic payments. Why would I trust Avail's security back end when their front end app is..."

[See full review](https://www.capterra.com/p/181119/Avail/#SoftwareAdvice___4769672)

SMY

Sai Mahitha Y.

CEO

> "The application and tenant screening features are built in, so background and credit reports are easy to access and stay..."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7027351)

VR

Verified Reviewer

President

> "Stress imposed and the need to share extremely sensitive documents by email to get around the system and multiple phone..."

[See full review](https://www.capterra.com/p/181119/Avail/#GetApp___2975101)

MK

Manideep K.

Self property management

> "It makes creating a listing simple and pushes it out to multiple rental sites at once, which saves a lot of effort."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7017048)

CT

Christopher T.

owner

> "Because of the difficulty in generating a simple lease renewal I had renters leave through frustration."

[See full review](https://www.capterra.com/p/181119/Avail/#SoftwareAdvice___4566926)

DD

Danielle D.

Owner

> "Overall, Avail feels like a tool that doesn’t just simplify property management it also contributes to business growth..."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7017036)

CT

Christopher T.

owner

> "Very cumbersome to generate a lease and very very difficult to understand the functioning of the software in general."

[See full review](https://www.capterra.com/p/181119/Avail/#SoftwareAdvice___4566926)

LP

Lexus P.

CEO

> "It's an ok free option if you are in the market for a place to list your rentals but there are better free choices as..."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7008240)

VR

Verified Reviewer

President

> "cant have prior rent be 0 (at least give a warning for that, (ie if you owned it).. and anyone without a credit rating..."

[See full review](https://www.capterra.com/p/181119/Avail/#GetApp___2975101)

KC

Kashif C.

Founder

> "I like the alerts that help with communication around upcoming bills due from tenants."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7026633)

VR

Verified Reviewer

President

> "Software that guarantees phones 4+ phone calls to 3 different parties Landloard, Software, Credit Check Company... is..."

[See full review](https://www.capterra.com/p/181119/Avail/#GetApp___2975101)

AE

Alyssa E.

Landlord

> "I live with two housemates, and I use Avail to stay organized and be more professional."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7016399)

CW

Cristina W.

Owner

> "No one answered the phone, and I tried helping the tenant, so I had to go old school and pick up a check from him."

[See full review](https://www.capterra.com/p/181119/Avail/#SoftwareAdvice___4633067)

PP

Peter P.

CEO

> "I’ve been using Avail as a landlord and it has truly streamlined how I manage my rentals."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7017137)

TM

Tammy M.

Property Manager

> "There was not a lot of traffic that the website offered."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___4097073)

DD

Danielle D.

Owner

> "Knowing that both my information and my tenants’ data are protected gives me peace of mind."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7017036)

KP

Kisha P.

Property Manager

> "There was an issue that a potential tenant when completing his application."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___3600577)

NS

Nakita S.

Manager

> "Tenant management and landlord management has be very helpful for me."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7017535)

BK

Bridgette K.

ceo

> "This resulted in my landlord account being closed."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___3579486)

BL

Brandi L.

Property Manager

> "Overall, Avail has made managing my property much more efficient and stress-free."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7016950)

GS

Gwendolyn S.

Property Owner

> "I don’t have any thing to add to this section on Con’s. "

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___3594543)

DD

Danielle D.

Owner

> "This is what got me started on here in the first place I’ve added additional properties since originally starting."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7017036)

BK

Bridgette K.

ceo

> "For some reason the payment did not process."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___3579486)

NS

Nakita S.

Manager

> "I look forward to a long business relationship with Avail to help me manage my properties."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7017535)

GT

Gregory T.

Education Admin

> "Sometimes user friendliness is an issue."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___3677556)

LT

Loan T.

Project Manager

> "Customer service is also easy to reach if you have questions, navigating as well."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7017405)

RS

Ryan S.

Landlord

> "There was also another issue I had where a tenant accidentally paid twice and I couldn't adjust the payment."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___3329767)

DD

Danielle D.

Owner

> "Another reason I like Avail is the way it supports business growth."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7017036)

SP

Sandra P.

Landlord

> "Little trouble using the accounting aspect of rental payments. "

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___3060426)

MK

Manideep K.

Self property management

> "Avail is a convenient tool for independent landlords."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7017048)

PR

Paul R.

Owner/Manager

> "It isn't easy to download and provide easily understandable payment records each month."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___3188819)

BG

Brian G.

Owner

> "Managing multiple properties is a breeze."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7016861)

JJ

Jill J.

Actress

> "The connections with other rental agencies pretty much suck. "

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___3421760)

BG

Brian G.

Owner

> "Sure makes managing my multiple properties easy."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7016861)

JS

Joseph S.

President

> "It’s taken me a little while to get around the website"

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___3428647)

AA

Andrea A.

Property Management

> "The ability to screen tenants is awesome."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___6523757)

BG

Benjamin G.

Property Manager

> "Not 24 hour costumer service help"

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___3344531)

CM

Charles M.

Managing Partner

> "Easy to use features feel secure and lets me grow my business. "

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7016937)

TM

Tim M.

Manager

> "Don't believe the hype about Next Day Rental Payments!"

[See full review](https://www.capterra.com/p/181119/Avail/#SoftwareAdvice___3134199)

RS

Rachel S.

Landlord

> "Its streamlined and easily organized."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7017127)

MH

Monica H.

Real Estate Agent

> "I do not find the path within it to b intuitive."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___3374576)

LP

Lexus P.

CEO

> "With it being free it may be an app worth trying out with nothing to lose"

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7008240)

VR

Verified Reviewer

President

> "the user gets no feedback.."

[See full review](https://www.capterra.com/p/181119/Avail/#GetApp___2975101)

BL

Brandi L.

Property Manager

> "From the very beginning, the platform was easy to learn and navigate, even as a first-time landlord."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7016950)

CK

Courtney K.

Project Engineer

> "The only bad thing about this software is that it's too easy to set up and use."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___3465494)

AE

Alyssa E.

Landlord

> "Avail makes my landlord side gig so easy!!"

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7016399)

TM

Tim M.

Manager

> "It's not easy to get started, it not easy to just jump in and figure out."

[See full review](https://www.capterra.com/p/181119/Avail/#SoftwareAdvice___3134199)

NV

Nahwal V.

Owner

> "The customer service is exceptional."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7019071)

SC

Sybil C.

Owner

> "fitguring out how to see the applicant was difficult. "

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___2818879)

[View Reviews](https://www.capterra.com/p/181119/Avail/reviews/)

WF

William F.

Owner

> "The automation, channel management, and direct booking capabilities have helped increase revenue and reduce manual work. Once everything is set up properly, it runs..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7102202)

KK

Kara K.

Senior Associate

> "Hostaway's integration (or lack thereof) with Stripe is a big pain point for my team and I. Financial information doesn't flow through correctly for platforms like VRBO..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6851059)

Duy N.

Owner

> "As a property management company overseeing multiple listings, we needed a system that could handle channel distribution, automation, reporting, and operational..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7103704)

Kim G.

owner

> "I pay extra for the dynamic pricing ad on, and even though the calendar in Hostaway shows prices correctly, they are incorrect in Airbnb, and for some dates, they show..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7037752)

WF

Woldemar F.

Managing Director

> "The platform allows us to manage multiple properties efficiently, automate workflows, and provide professional owner accounting."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7101172)

AK

Anouk K.

Reservation manager

> "Issues with exporting, for example not all prices got synchronised correctly, also when changing the amount of bathrooms, this took a while before the change was..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7146175)

Duy N.

Owner

> "Automation tools (guest messaging, review requests, task scheduling) have helped us streamline operations and reduce manual workload."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7103704)

Jason D.

CEO

> "VRBO integration wrecked our booking revenue from VRBO so we disconnected it and now our VRBO account has been majorly affected."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7056369)

FV

Fatima V.

Operations Manager

> "What I like most about Hostaway is its user-friendly interface, seamless integration with multiple platforms, and the centralized dashboard that simplifies managing..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6819279)

Laila S.

director

> "The process isnt very stratightforwards for our contractors in terms of getting alerts and notifications- not very user friendly so we are having issues with this"

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7101275)

Doris S.

Operations Manager

> "Payment and Reservation Management: The system offers powerful financial tools. While configuring complex owner statements can be challenging, the dedicated support..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7039939)

FV

Fatima V.

Operations Manager

> "What I like least about Hostaway is the occasional technical glitches, such as login issues and error messages like "Failed to Fetch," which can disrupt workflow."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6819279)

JC

JAMES C.

owner

> "The channel manager is incredibly reliable — it syncs my listings across Airbnb, Vrbo, Booking.com, and others without issues, which has completely eliminated double..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7028917)

ES

Ella S.

director

> "Some areas of the platform have a learning curve, and it can be a bit tricky to locate certain settings without assistance."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7090550)

JK

Jaclyn K.

Co owner - Short Term Property Management

> "I really like the ability to create owner statements from the site and that the calendar can be viewed by staff and owners. "

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6820453)

DS

David S.

Company director

> "Some functions are not supported by the app, so you need to go on the browser interface for the dashboard. When I trying to connect on my phone I'm being redirected to..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7026338)

JC

JAMES C.

owner

> "I can track revenue, occupancy, and performance across all properties, which helps me make better business decisions."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7028917)

FE

Felicia E.

CFO

> "Having to schedule customer support meetings a week out is problematic. When we need answers, we need them more timely."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7099266)

WF

William F.

Owner

> "It has allowed me to scale my short-term rental business while keeping operations organized and efficient."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7102202)

TZ

Tamzed Z.

Head Admin

> "What I liked least about Hostaway is that some features feel less polished than the core channel-management tools."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7050661)

TZ

Tamzed Z.

Head Admin

> "The dashboard is clean and intuitive, helping you quickly understand performance, occupancy, and guest communication."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7050661)

AD

Anu D.

Owner

> "SMS messaging feature limits to 140 characters; the guest contact section does not have notes feature to capture notes about the guest;"

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6359709)

JW

Jennifer W.

Onwer

> "He went above and beyond to help us find an answer and worked with his manager to send us communication to help facilitate an Airbnb cancelation without penalty."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7096782)

Jason D.

CEO

> "The customer care team is non existent of they are purposefully not getting back to me because I have requested to cancel the subscription 5 times."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7056369)

SM

Sonya M.

Property Manager

> "Hostaway’s onboarding process is streamlined, supportive, and designed to get you up and running quickly, especially if you're syncing with platforms like Airbnb, Vrbo,..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7036207)

VR

Verified Reviewer

Manager

> "Also some of the features dont always work like I expected, and customer support can be slow to respond at times."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7070703)

WF

William F.

Owner

> "Hostaway makes my life easier by centralizing Airbnb, Vrbo, and direct bookings all in one place."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7102202)

VS

Via S.

operation manager

> "Additionally, when I publish the owner statement, the owners who are using the app do not always receive a notification when it's available to download."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7037881)

JC

JAMES C.

owner

> "From scheduled messages and review automation to task reminders for my cleaning team, it feels like I have a virtual assistant working 24/7."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7028917)

MV

Marinda V.

Business owner

> "The code to display booking calendars on external websites did not work correctly, so we had to use a work around."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7020595)

OP

Oscar P.

CEO

> "The team is willing to offer solutions for hosts and business owners in terms of property management, rental arbitrage or to manage your own portfolio of properties."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6595121)

LF

Lorenzo F.

Property Manager CEO

> "We paid the onboarding fee but quickly realized within three business days that the platform wasn’t a fit for our needs. When I explained that we had found a local..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7014438)

BR

Bart R.

adm

> "The platform is robust, integrates well with major OTAs, and significantly improves operational efficiency."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7094995)

GMD

Gian Mario D.

CEO

> "sometimes few feature can't be customise or added (for example key door tab)."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7106026)

YA

Yaseen A.

Owner

> "Solid platform, lots of customisations available to use, and supports multi currency on calendar which is key for me as have listings in different countries."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6572462)

PS

Philip S.

Partner

> "However VRBO setup is slow and email design features need improvement."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093166)

KM

Kelly M.

Director

> "sensitive content hidden\] was very helpful in the setting up and helped set up automated messages, clear instructions for my guests to make management more time..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7027755)

Jason D.

CEO

> "The VRBO integration wrecked our VRBO bookings."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7056369)

JJ

John J.

Rental Experience Supervisor

> "Thanks to Hostaway’s automation features, managing messages and replies has become effortless, saving us countless hours while enhancing our response time and guest..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6576741)

SS

Sara S.

Property Manager

> "The reservation simply disappears from our Breezeway calendar, and because of this, we have run into a few issues where Breezeway marks a property as clean since it..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6685597)

JF

Jan F.

Owner

> "very fast, powerful functions, fast and reliable channel manager, powerful statistics, multiple booking engines, unified inbox with connection via sms and whatsapp,..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6584417)

CL

Chris L.

Guest Relation Specialist

> "Additionally, the integration process with third-party OTAs was quite challenging."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7097243)

JC

Jenna C.

Property Manager

> "I like the owner's portal, ability to track expenses, multi-calendar, customer support, and ability to create owner statements."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6448251)

TT

Tony T.

CEO

> "fee on direct bookings without communicating more directly it was going to happen, after selling users on not charging a fee, businesses make decisions on this type of..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6756152)

VR

Verified Reviewer

Manager

> "The dashboard is pretty robust and once it’s set up it can save time, especially if you are managing more than one property."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7070703)

LD

Linda D.

Owner

> "Not so, and when we tried to post pone for a few months by cancelling and then sign back up when we slowed down, we were told we would have to pay for the entire year's..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7035616)

HG

Heather G.

Partner

> "From the initial sales presentation to my software launch the experience has been well organized, communication has been excellent, and the quality of the product has..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093323)

JE

Julie E.

Property Manager

> "Onboarding process is way more complex than it was made to appear when talking to the sales team. "

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7098794)

SS

Sara S.

Property Manager

> "I like the ease with which I can view a calendar for a proeprty, as well as multiple properties if I'm looking for an available listing based on certain criteria."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6685597)

MD

Marie D.

VA Property Manager

> "The main drawback I found with Hostaway is that some advanced features can be a bit complex to set up initially, and occasional glitches in channel syncing may require..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6656776)

KN

Kevin N.

Owner

> "Great tool to integrate all calendars and aspects of managing properties. "

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7103324)

MS

Melissa S.

Owner and Managing Director

> "It's twice the work and a lot of extra time when we still have to manually enter the information directly into our other accounts."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7019743)

CE

Clem E.

Owner

> "I just got off a call with \[sensitive content hidden\] who successfully walked me though about 5 different things on the site which will allow me to generate more income!"

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7099265)

DR

David R.

Owner

> "Quite frustrating I cant give my Property Manager task bars on the calendar to assign cleans to the cleaners without giving her full Admin access."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6594737)

CQ

Christopher Q.

Airbnb Host

> "Hostaway provides an all-in-one solution that makes managing multiple short-term rental listings much easier."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7034288)

SR

Shannon R.

president

> "I can not find the billing info for the charges I'm getting."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7147285)

JV

Jelle V.

Business Owner

> "The onboarding process made me feel confident in managing the software, and my onboarding specialist, \[sensitive content hidden\], was knowledgeable, clear, and..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7032948)

HG

Heather G.

Partner

> "A few of the setup items are not very self-explanatory."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093323)

PC

Pedro C.

CEO

> "In general, I am very happy with the software because I have been able to centralize my tourist apartments in a single software, whereas before I had 1 application for..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6507923)

SC

Sergio C.

Airbnb Property Management

> "perhaps that the imbedded cleaners system does not have a payment method to pay our cleaners."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6821680)

Miranda N.

Property Manager

> "Advanced settings that help me get more bookings and generate more revenue. "

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7096874)

NA

Niclas A.

Property Manager

> "The Booking Engine is limited what you can design yourself, also not so easy to implement on your own website with API."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6840150)

MT

Merve T.

customer relations specialist

> "We were very pleased with the ability to download and edit the occupancy rate lists."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7106479)

CL

Chris L.

Guest Relation Specialist

> "The only challenge I’ve encountered has been with the integration process."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7097243)

GD

Gabrielle D.

Director

> "The Multiple Channel Management is one of the most key features for our business, as well as the custom direct booking site."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6341395)

MI

Mary I.

Owner

> "There is a multi-view that shows all bookings for a date, but it only goes out like a week, so I cannot see the whole month together."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6419791)

GMD

Gian Mario D.

CEO

> "Great support from \[sensitive content hidden\] she explained very well and the recorded video helped me a lot afterwords to implement what i needed"

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7106026)

Karen S.

director

> "There’s nothing in particular that I dislike, but if I had to mention something, it would be that the Hostaway app offers fewer features and less functionality compared..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7037717)

AB

Alex B.

Property manager

> "Hostaway is a useful tool for STR owners, they have all the tools needed to operate and function at the highest level for STR operators."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7023336)

PS

Philip S.

Partner

> "The VRBO integration also took far too long."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093166)

Doris S.

Operations Manager

> "The calendar synchronization is reliable and handles our inventory flawlessly across all channels."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7039939)

HS

Hugo S.

Member

> "I expected the direct booking website platform to be at least average in terms of use and feel."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7111167)

PS

Philip S.

Partner

> "sensitive content hidden\] not only walked me through the essentials but also highlighted features I never would have discovered on my own — and they’ve already proven..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093166)

Doris S.

Operations Manager

> "At the moment, it can be cumbersome when handling large batches of images."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7039939)

BR

Ben R.

Director of Operarions

> "Their onboarding process was nice, being able to move easily upload Airbnb listings to VRBO and other sites."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7011047)

Jason D.

CEO

> "The onboarding person was okay but still either lied to us or didn't know how the discounts would work across platforms."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7056369)

RD

Romeo D.

PM

> "It simplifies every part of the process — from messaging and reservations to pricing and automation."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7032998)

EH

Eric H.

Chief Experience Officer

> "Our bank debit card would not accept Finland- over seas transactions. "

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6874213)

KN

Kevin N.

Owner

> "Nice to have a single tool for booking across multiple channels and easy to navigate the user interface."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7103324)

PS

Philip S.

Partner

> "Another drawback is the email design tools."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093166)

[View Reviews](https://www.capterra.com/p/152433/Hostaway/reviews/)

## User interface

4.57 (276)

4.77 (1,545)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Accounting

207

Important

Activity Tracking

150

Important

AI Copilot

120

Important

Avail

22/50

-   Accounting
-   Activity Tracking
-   AI Copilot
-   API
-   Billing & Invoicing
-   Channel Management
-   Commercial Properties
-   Communication Management
-   Contact Management
-   Credit Check
-   Dashboard
-   Document Management
-   Dynamic Pricing
-   Electronic Signature
-   Expense Tracking
-   Financial Management
-   For Hospitality Industry
-   For Residential
-   Generative AI
-   Guest Tracking
-   Housekeeping Management
-   Lease Management
-   Listing Management
-   Maintenance Management
-   Marketing Management
-   Mobile App
-   Multi-Location
-   Occupancy Management
-   Online Payments
-   Overdue Payments
-   Owner Portal
-   Property Database
-   Reminders
-   Rent Collection
-   Rent Tracking
-   Reporting & Statistics
-   Reservations Management
-   Role-Based Permissions
-   Search/Filter
-   Service Request Management
-   Task Management
-   Tax Management
-   Tenant Portal
-   Tenant Screening
-   Tenant Tracking
-   Third-Party Integrations
-   Transaction History
-   Utility Billing
-   Vendor Management
-   Violation Tracking

[See all features](https://www.capterra.com/p/181119/Avail/#features)

Hostaway

Top features

36/50

-   Accounting
-   Activity Tracking
-   AI Copilot
-   API
-   Billing & Invoicing
-   Channel Management
-   Commercial Properties
-   Communication Management
-   Contact Management
-   Credit Check
-   Dashboard
-   Document Management
-   Dynamic Pricing
-   Electronic Signature
-   Expense Tracking
-   Financial Management
-   For Hospitality Industry
-   For Residential
-   Generative AI
-   Guest Tracking
-   Housekeeping Management
-   Lease Management
-   Listing Management
-   Maintenance Management
-   Marketing Management
-   Mobile App
-   Multi-Location
-   Occupancy Management
-   Online Payments
-   Overdue Payments
-   Owner Portal
-   Property Database
-   Reminders
-   Rent Collection
-   Rent Tracking
-   Reporting & Statistics
-   Reservations Management
-   Role-Based Permissions
-   Search/Filter
-   Service Request Management
-   Task Management
-   Tax Management
-   Tenant Portal
-   Tenant Screening
-   Tenant Tracking
-   Third-Party Integrations
-   Transaction History
-   Utility Billing
-   Vendor Management
-   Violation Tracking

[See all features](https://www.capterra.com/p/152433/Hostaway/#features)

### Recognition

No recognitions have been awarded to Avail

Hostaway is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

Avail

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Hostaway

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Avail

-   By Realtor.com
-   Located in United States
-   Founded in 2013

Hostaway

-   By Hostaway
-   Located in Finland
-   Founded in 2015

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