# Compare Hostaway vs Hospitable.com 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Hospitable.com and Hostaway based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/152433-189280/Hostaway-vs-smartbnb

---

# Hospitable.com vs Hostaway Features and Cost Comparison

Last updated May 9th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Hospitable.comHostaway2/4 selected

[Hospitable.com](https://www.capterra.com/p/189280/smartbnb/)[4.7 (143)](https://www.capterra.com/p/189280/smartbnb/reviews/)

[Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.8 (1,545)](https://www.capterra.com/p/152433/Hostaway/reviews/)

[## Hospitable.com](https://www.capterra.com/p/189280/smartbnb/)[4.7 (143)](https://www.capterra.com/p/189280/smartbnb/reviews/)

Starting Price

$59.00/month

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.7

Customer Service

4.6

Reviews Sentiment

Based on [143 reviews](#user-reviews)

Positive

135

Neutral

4

Negative

4

[## Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.8 (1,545)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.7

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

Based on [1,545 reviews](#user-reviews)

Positive

1,475

Neutral

24

Negative

46

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## Summary

* * *

Key features rated by users

Features selected based on 6,968 reviews from vacation rental software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

80%Fit

Feature ratings

Calendar Management

4.5

For Vacation Rentals

4.8

Reservations Management

4.5

Data Synchronization

4.4

Online Booking

3.9

92%Fit

High performer

Feature ratings

Calendar Management

4.8

For Vacation Rentals

4.8

Reservations Management

4.8

Data Synchronization

4.7

Online Booking

4.7

User satisfaction

User satisfaction

4.7

User reviews[143](https://www.capterra.com/p/189280/smartbnb/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.6

Customer support

4.6

User satisfaction

4.8

User reviews[1,545](https://www.capterra.com/p/152433/Hostaway/reviews/)

Ease of use

4.6

Functionality

4.7

Value for money

4.6

Customer support

4.7

Price starts from

Price starts from

$59Usage Based, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

For rental property owners and managers using a direct booking website, Airbnb, Booking.com, Agoda, GVR, and Vrbo, who want to be more efficient and win back their time from routine tasks.

Best for

Vacation rental property managers, short-term rental property managers, Airbnb hosts, Vrbo hosts, Booking.com hosts, and Expedia hosts

## User reviews

Pros & cons

VR

Verified Reviewer

co-owner

> "The automation tools help streamline guest communication and reduce repetitive manual tasks for managing vacation..."

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___7072285)

VR

Verified Reviewer

co-owner

> "The ticket was closed during a holiday without resolution. While the software works, the lack of customer service..."

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___7072285)

AW

Andrea W.

Director

> "Hospitable immediately brought us less stress, made us feel confident in managing our rental ourselves, and has features..."

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___6861255)

DM

Danny M.

Owner

> "The biggest issue with using hospitable is that they don't have as many features and integrations as of the larger..."

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___6862662)

PS

Perry S.

Property Manager

> "Hospitable does an excellent job of managing short-term rental listings, calendars, and communications across multiple..."

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___6562850)

Julian F.

MD

> "I don't like the name! When I used it it was called SmartBNB - I also don't know how it's developed with integrations..."

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___7139140)

CK

Celeste K.

Owner

> "This service saves me so much time and stress knowing it’s taken care of without me having to check every single booking..."

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___6553226)

VR

Verified Reviewer

Owner

> "Their user interface is hard to navigate, both on mobile and computer."

[See full review](https://www.capterra.com/p/189280/smartbnb/#GetApp___6819913)

KK

Kara K.

Senior Associate

> "The value for money compared to other competing products is what has made Hospitable worth it for our team."

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___7028170)

AM

Ahmed M.

owner

> "On top of that, my owner statement got completely messed up, and I still haven’t received any clear answers."

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___7040816)

CK

Celeste K.

Owner

> "The automated messaging and lock code changes are worth their weight in gold ."

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___6553226)

VR

Verified Reviewer

Owner

> "Some of their features simply don't work, so you're not getting what you're paying for."

[See full review](https://www.capterra.com/p/189280/smartbnb/#GetApp___6819913)

CM

Casey M.

CFO

> "With Hospitable there is a learning curve, but once you dial it in, it's pretty much hands off of your hands on team is..."

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___6342913)

AM

Ahmed M.

owner

> "It’s unacceptable to charge for a service and then provide nothing in return."

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___7040816)

VR

Verified Reviewer

Owner

> "I manage my own STRs and it has been instrumental in helping me automate reservation management and guest messaging."

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___6191881)

RM

Rachel M.

Office admin

> "This one is tougher…the app kicks me out every so often and I have to resign in which can be annoying but so far that’s..."

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___6473916)

AM

Ahmed M.

owner

> "UI is intuitive for the most part"

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___7040816)

MO

Michel O.

CEO

> "So, it is not possible to keep calendar consistency between Airbnb, Vrbo and Booking."

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___4975456)

CM

Casey M.

CFO

> "They offer comprehensive channel management at a fair price."

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___6342913)

JB

Justin B.

Director

> "I am quite shocked at this level of ineptitude with a potential new client, firstly with the software and secondly with..."

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___4997535)

BC

Brian C.

MD

> "I've been using Hospitable for more than a year, happy with their service, especially the CS, they are quick to reply my..."

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___6553960)

Barry M.

Directot

> "The direct booking website was lacking, however in the last couple of months it has become par with other booking sites..."

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___3742185)

Barry M.

Directot

> "The transparency of their roadmap and features, and allowing customers to vote for a feature or change is amazing,..."

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___3742185)

CA

Cristian A.

CEO

> "Sync and integration where very basic ; and can’t add expenses"

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___3684452)

DM

Danny M.

Owner

> "My overall experience with hospitable good."

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___6862662)

Kimberly W.

Housecleaner and Manager

> "I think my least favorite part was trying to access and assess their calendar."

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___4015235)

Daniel J.

Owner operator

> "Price point is very fair."

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___6878341)

RG

Rose G.

Head of Operations

> "Task rules - less intuitive to understand how they operate and when you would use them."

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___4601728)

CW

Casey W.

Office Manager

> "Overall positive experience and essential for multiple bookings."

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___6498362)

AR

Andonis R.

Owner / Manager

> "Lack of booking engine integration,"

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___3811422)

RM

Ryan M.

Property Manager

> "It’s easy to use, affordable, and integrates well."

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___6740319)

DG

David G.

Manager

> "It is kind of slow sometimes."

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___4029850)

RG

Rob G.

CEO

> "Ease of use, functionality, ease of setup"

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___6553641)

KS

Katerina S.

Sales

> "The least I like is the booking functionality. While it's easy to use there could be more customization on the booking..."

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___2901033)

ES

Eric S.

Parter/Owner

> "I really like the ability to manage my inbox, properties, and pricing all in one location."

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___4558055)

WU

Wayne U.

Host

> "Some of the options are not quite ready. "

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___3237776)

LO

Lora O.

Owner/manage4

> "What I found was even more features that are powerful and make my management and guest communications easier."

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___3611502)

HS

Hector S.

CEO

> "very expensive and complicated to understand from the start."

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___2811484)

[View Reviews](https://www.capterra.com/p/189280/smartbnb/reviews/)

WF

William F.

Owner

> "The automation, channel management, and direct booking capabilities have helped increase revenue and reduce manual work. Once everything is set up properly, it runs..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7102202)

KK

Kara K.

Senior Associate

> "Hostaway's integration (or lack thereof) with Stripe is a big pain point for my team and I. Financial information doesn't flow through correctly for platforms like VRBO..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6851059)

Duy N.

Owner

> "As a property management company overseeing multiple listings, we needed a system that could handle channel distribution, automation, reporting, and operational..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7103704)

Kim G.

owner

> "I pay extra for the dynamic pricing ad on, and even though the calendar in Hostaway shows prices correctly, they are incorrect in Airbnb, and for some dates, they show..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7037752)

WF

Woldemar F.

Managing Director

> "The platform allows us to manage multiple properties efficiently, automate workflows, and provide professional owner accounting."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7101172)

AK

Anouk K.

Reservation manager

> "Issues with exporting, for example not all prices got synchronised correctly, also when changing the amount of bathrooms, this took a while before the change was..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7146175)

Duy N.

Owner

> "Automation tools (guest messaging, review requests, task scheduling) have helped us streamline operations and reduce manual workload."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7103704)

Jason D.

CEO

> "VRBO integration wrecked our booking revenue from VRBO so we disconnected it and now our VRBO account has been majorly affected."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7056369)

FV

Fatima V.

Operations Manager

> "What I like most about Hostaway is its user-friendly interface, seamless integration with multiple platforms, and the centralized dashboard that simplifies managing..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6819279)

Laila S.

director

> "The process isnt very stratightforwards for our contractors in terms of getting alerts and notifications- not very user friendly so we are having issues with this"

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7101275)

Doris S.

Operations Manager

> "Payment and Reservation Management: The system offers powerful financial tools. While configuring complex owner statements can be challenging, the dedicated support..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7039939)

FV

Fatima V.

Operations Manager

> "What I like least about Hostaway is the occasional technical glitches, such as login issues and error messages like "Failed to Fetch," which can disrupt workflow."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6819279)

JC

JAMES C.

owner

> "The channel manager is incredibly reliable — it syncs my listings across Airbnb, Vrbo, Booking.com, and others without issues, which has completely eliminated double..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7028917)

ES

Ella S.

director

> "Some areas of the platform have a learning curve, and it can be a bit tricky to locate certain settings without assistance."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7090550)

JK

Jaclyn K.

Co owner - Short Term Property Management

> "I really like the ability to create owner statements from the site and that the calendar can be viewed by staff and owners. "

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6820453)

DS

David S.

Company director

> "Some functions are not supported by the app, so you need to go on the browser interface for the dashboard. When I trying to connect on my phone I'm being redirected to..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7026338)

JC

JAMES C.

owner

> "I can track revenue, occupancy, and performance across all properties, which helps me make better business decisions."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7028917)

FE

Felicia E.

CFO

> "Having to schedule customer support meetings a week out is problematic. When we need answers, we need them more timely."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7099266)

WF

William F.

Owner

> "It has allowed me to scale my short-term rental business while keeping operations organized and efficient."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7102202)

TZ

Tamzed Z.

Head Admin

> "What I liked least about Hostaway is that some features feel less polished than the core channel-management tools."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7050661)

TZ

Tamzed Z.

Head Admin

> "The dashboard is clean and intuitive, helping you quickly understand performance, occupancy, and guest communication."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7050661)

AD

Anu D.

Owner

> "SMS messaging feature limits to 140 characters; the guest contact section does not have notes feature to capture notes about the guest;"

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6359709)

JW

Jennifer W.

Onwer

> "He went above and beyond to help us find an answer and worked with his manager to send us communication to help facilitate an Airbnb cancelation without penalty."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7096782)

Jason D.

CEO

> "The customer care team is non existent of they are purposefully not getting back to me because I have requested to cancel the subscription 5 times."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7056369)

SM

Sonya M.

Property Manager

> "Hostaway’s onboarding process is streamlined, supportive, and designed to get you up and running quickly, especially if you're syncing with platforms like Airbnb, Vrbo,..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7036207)

VR

Verified Reviewer

Manager

> "Also some of the features dont always work like I expected, and customer support can be slow to respond at times."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7070703)

WF

William F.

Owner

> "Hostaway makes my life easier by centralizing Airbnb, Vrbo, and direct bookings all in one place."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7102202)

VS

Via S.

operation manager

> "Additionally, when I publish the owner statement, the owners who are using the app do not always receive a notification when it's available to download."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7037881)

JC

JAMES C.

owner

> "From scheduled messages and review automation to task reminders for my cleaning team, it feels like I have a virtual assistant working 24/7."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7028917)

MV

Marinda V.

Business owner

> "The code to display booking calendars on external websites did not work correctly, so we had to use a work around."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7020595)

OP

Oscar P.

CEO

> "The team is willing to offer solutions for hosts and business owners in terms of property management, rental arbitrage or to manage your own portfolio of properties."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6595121)

LF

Lorenzo F.

Property Manager CEO

> "We paid the onboarding fee but quickly realized within three business days that the platform wasn’t a fit for our needs. When I explained that we had found a local..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7014438)

BR

Bart R.

adm

> "The platform is robust, integrates well with major OTAs, and significantly improves operational efficiency."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7094995)

GMD

Gian Mario D.

CEO

> "sometimes few feature can't be customise or added (for example key door tab)."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7106026)

YA

Yaseen A.

Owner

> "Solid platform, lots of customisations available to use, and supports multi currency on calendar which is key for me as have listings in different countries."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6572462)

PS

Philip S.

Partner

> "However VRBO setup is slow and email design features need improvement."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093166)

KM

Kelly M.

Director

> "sensitive content hidden\] was very helpful in the setting up and helped set up automated messages, clear instructions for my guests to make management more time..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7027755)

Jason D.

CEO

> "The VRBO integration wrecked our VRBO bookings."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7056369)

JJ

John J.

Rental Experience Supervisor

> "Thanks to Hostaway’s automation features, managing messages and replies has become effortless, saving us countless hours while enhancing our response time and guest..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6576741)

SS

Sara S.

Property Manager

> "The reservation simply disappears from our Breezeway calendar, and because of this, we have run into a few issues where Breezeway marks a property as clean since it..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6685597)

JF

Jan F.

Owner

> "very fast, powerful functions, fast and reliable channel manager, powerful statistics, multiple booking engines, unified inbox with connection via sms and whatsapp,..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6584417)

CL

Chris L.

Guest Relation Specialist

> "Additionally, the integration process with third-party OTAs was quite challenging."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7097243)

JC

Jenna C.

Property Manager

> "I like the owner's portal, ability to track expenses, multi-calendar, customer support, and ability to create owner statements."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6448251)

TT

Tony T.

CEO

> "fee on direct bookings without communicating more directly it was going to happen, after selling users on not charging a fee, businesses make decisions on this type of..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6756152)

VR

Verified Reviewer

Manager

> "The dashboard is pretty robust and once it’s set up it can save time, especially if you are managing more than one property."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7070703)

LD

Linda D.

Owner

> "Not so, and when we tried to post pone for a few months by cancelling and then sign back up when we slowed down, we were told we would have to pay for the entire year's..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7035616)

HG

Heather G.

Partner

> "From the initial sales presentation to my software launch the experience has been well organized, communication has been excellent, and the quality of the product has..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093323)

JE

Julie E.

Property Manager

> "Onboarding process is way more complex than it was made to appear when talking to the sales team. "

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7098794)

SS

Sara S.

Property Manager

> "I like the ease with which I can view a calendar for a proeprty, as well as multiple properties if I'm looking for an available listing based on certain criteria."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6685597)

MD

Marie D.

VA Property Manager

> "The main drawback I found with Hostaway is that some advanced features can be a bit complex to set up initially, and occasional glitches in channel syncing may require..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6656776)

KN

Kevin N.

Owner

> "Great tool to integrate all calendars and aspects of managing properties. "

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7103324)

MS

Melissa S.

Owner and Managing Director

> "It's twice the work and a lot of extra time when we still have to manually enter the information directly into our other accounts."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7019743)

CE

Clem E.

Owner

> "I just got off a call with \[sensitive content hidden\] who successfully walked me though about 5 different things on the site which will allow me to generate more income!"

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7099265)

DR

David R.

Owner

> "Quite frustrating I cant give my Property Manager task bars on the calendar to assign cleans to the cleaners without giving her full Admin access."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6594737)

CQ

Christopher Q.

Airbnb Host

> "Hostaway provides an all-in-one solution that makes managing multiple short-term rental listings much easier."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7034288)

SR

Shannon R.

president

> "I can not find the billing info for the charges I'm getting."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7147285)

JV

Jelle V.

Business Owner

> "The onboarding process made me feel confident in managing the software, and my onboarding specialist, \[sensitive content hidden\], was knowledgeable, clear, and..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7032948)

HG

Heather G.

Partner

> "A few of the setup items are not very self-explanatory."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093323)

PC

Pedro C.

CEO

> "In general, I am very happy with the software because I have been able to centralize my tourist apartments in a single software, whereas before I had 1 application for..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6507923)

SC

Sergio C.

Airbnb Property Management

> "perhaps that the imbedded cleaners system does not have a payment method to pay our cleaners."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6821680)

Miranda N.

Property Manager

> "Advanced settings that help me get more bookings and generate more revenue. "

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7096874)

NA

Niclas A.

Property Manager

> "The Booking Engine is limited what you can design yourself, also not so easy to implement on your own website with API."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6840150)

MT

Merve T.

customer relations specialist

> "We were very pleased with the ability to download and edit the occupancy rate lists."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7106479)

CL

Chris L.

Guest Relation Specialist

> "The only challenge I’ve encountered has been with the integration process."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7097243)

GD

Gabrielle D.

Director

> "The Multiple Channel Management is one of the most key features for our business, as well as the custom direct booking site."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6341395)

MI

Mary I.

Owner

> "There is a multi-view that shows all bookings for a date, but it only goes out like a week, so I cannot see the whole month together."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6419791)

GMD

Gian Mario D.

CEO

> "Great support from \[sensitive content hidden\] she explained very well and the recorded video helped me a lot afterwords to implement what i needed"

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7106026)

Karen S.

director

> "There’s nothing in particular that I dislike, but if I had to mention something, it would be that the Hostaway app offers fewer features and less functionality compared..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7037717)

AB

Alex B.

Property manager

> "Hostaway is a useful tool for STR owners, they have all the tools needed to operate and function at the highest level for STR operators."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7023336)

PS

Philip S.

Partner

> "The VRBO integration also took far too long."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093166)

Doris S.

Operations Manager

> "The calendar synchronization is reliable and handles our inventory flawlessly across all channels."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7039939)

HS

Hugo S.

Member

> "I expected the direct booking website platform to be at least average in terms of use and feel."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7111167)

PS

Philip S.

Partner

> "sensitive content hidden\] not only walked me through the essentials but also highlighted features I never would have discovered on my own — and they’ve already proven..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093166)

Doris S.

Operations Manager

> "At the moment, it can be cumbersome when handling large batches of images."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7039939)

BR

Ben R.

Director of Operarions

> "Their onboarding process was nice, being able to move easily upload Airbnb listings to VRBO and other sites."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7011047)

Jason D.

CEO

> "The onboarding person was okay but still either lied to us or didn't know how the discounts would work across platforms."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7056369)

RD

Romeo D.

PM

> "It simplifies every part of the process — from messaging and reservations to pricing and automation."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7032998)

EH

Eric H.

Chief Experience Officer

> "Our bank debit card would not accept Finland- over seas transactions. "

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6874213)

KN

Kevin N.

Owner

> "Nice to have a single tool for booking across multiple channels and easy to navigate the user interface."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7103324)

PS

Philip S.

Partner

> "Another drawback is the email design tools."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093166)

[View Reviews](https://www.capterra.com/p/152433/Hostaway/reviews/)

## User interface

4.73 (143)

4.77 (1,545)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Accounting

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Hospitable.com

32/48

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Availability Management
-   Calendar Management
-   Channel Management
-   Contact Management
-   Credit Card Processing
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Data Synchronization
-   Discount Management
-   Electronic Payments
-   Email Management
-   For Vacation Rentals
-   Generative AI
-   Guest Check-in/Check-out
-   Guest Communications
-   Guest Experience Management
-   Housekeeping Management
-   Inbox Management
-   Inventory Management
-   Invoice Management
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Management
-   Multi-Currency
-   Multi-Property
-   Online Booking
-   Owner Statements
-   Payment Processing
-   Property Management
-   Rate Management
-   Ratings/Reviews
-   Real-Time Notifications
-   Reminders
-   Reporting & Statistics
-   Reservations Management
-   Revenue Management
-   Search/Filter
-   Short/Long Term Rental
-   Task Management
-   Third-Party Integrations
-   Website Management
-   Work Order Management

[See all features](https://www.capterra.com/p/189280/smartbnb/#features)

Hostaway

Top features

46/48

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Availability Management
-   Calendar Management
-   Channel Management
-   Contact Management
-   Credit Card Processing
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Data Synchronization
-   Discount Management
-   Electronic Payments
-   Email Management
-   For Vacation Rentals
-   Generative AI
-   Guest Check-in/Check-out
-   Guest Communications
-   Guest Experience Management
-   Housekeeping Management
-   Inbox Management
-   Inventory Management
-   Invoice Management
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Management
-   Multi-Currency
-   Multi-Property
-   Online Booking
-   Owner Statements
-   Payment Processing
-   Property Management
-   Rate Management
-   Ratings/Reviews
-   Real-Time Notifications
-   Reminders
-   Reporting & Statistics
-   Reservations Management
-   Revenue Management
-   Search/Filter
-   Short/Long Term Rental
-   Task Management
-   Third-Party Integrations
-   Website Management
-   Work Order Management

[See all features](https://www.capterra.com/p/152433/Hostaway/#features)

### Recognition

Hospitable.com is recognized as a top-rated tool in 4 Capterra Shortlist reports

Hostaway is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

Hospitable.com

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Hostaway

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Hospitable.com

-   By Hospitable.com
-   Located in Estonia
-   Founded in 2016

Hostaway

-   By Hostaway
-   Located in Finland
-   Founded in 2015

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[Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,545)](https://www.capterra.com/p/152433/Hostaway/reviews/)

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Features

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