# Compare Hostaway vs Vrbo 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Hostaway and Vrbo based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/152433-233391/Hostaway-vs-Vrbo

---

# Hostaway vs Vrbo Features and Cost Comparison

Last updated May 9th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

HostawayVrbo2/4 selected

[Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.8 (1,552)](https://www.capterra.com/p/152433/Hostaway/reviews/)

[Vrbo](https://www.capterra.com/p/233391/Vrbo/)[4.0 (108)](https://www.capterra.com/p/233391/Vrbo/reviews/)

[## Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.8 (1,552)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.7

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

Based on [1,552 reviews](#user-reviews)

Positive

1,481

Neutral

24

Negative

47

[## Vrbo](https://www.capterra.com/p/233391/Vrbo/)[4.0 (108)](https://www.capterra.com/p/233391/Vrbo/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.7

Functionality

4.1

Ease of Use

4.2

Customer Service

3.6

Reviews Sentiment

Based on [108 reviews](#user-reviews)

Positive

85

Neutral

4

Negative

19

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 7,004 reviews from vacation rental software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

92%Fit

High performer

Feature ratings

Calendar Management

4.8

For Vacation Rentals

4.8

Reservations Management

4.8

Data Synchronization

4.7

Online Booking

4.7

\--%Fit

Missing features

Feature ratings

Calendar Management

NA

For Vacation Rentals

4.1

Reservations Management

NA

Data Synchronization

NA

Online Booking

4.2

User satisfaction

User satisfaction

4.8

User reviews[1,552](https://www.capterra.com/p/152433/Hostaway/reviews/)

Ease of use

4.6

Functionality

4.7

Value for money

4.6

Customer support

4.7

User satisfaction

4.0

User reviews[108](https://www.capterra.com/p/233391/Vrbo/reviews/)

Ease of use

4.2

Functionality

4.1

Value for money

3.7

Customer support

3.6

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Vacation rental property managers, short-term rental property managers, Airbnb hosts, Vrbo hosts, Booking.com hosts, and Expedia hosts

Best for

Not provided by vendor

## User reviews

Pros & cons

WF

William F.

Owner

> "The automation, channel management, and direct booking capabilities have helped increase revenue and reduce manual work. Once everything is set up properly, it runs..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7102202)

KK

Kara K.

Senior Associate

> "Hostaway's integration (or lack thereof) with Stripe is a big pain point for my team and I. Financial information doesn't flow through correctly for platforms like VRBO..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6851059)

Duy N.

Owner

> "As a property management company overseeing multiple listings, we needed a system that could handle channel distribution, automation, reporting, and operational..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7103704)

Kim G.

owner

> "I pay extra for the dynamic pricing ad on, and even though the calendar in Hostaway shows prices correctly, they are incorrect in Airbnb, and for some dates, they show..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7037752)

WF

Woldemar F.

Managing Director

> "The platform allows us to manage multiple properties efficiently, automate workflows, and provide professional owner accounting."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7101172)

AK

Anouk K.

Reservation manager

> "Issues with exporting, for example not all prices got synchronised correctly, also when changing the amount of bathrooms, this took a while before the change was..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7146175)

Duy N.

Owner

> "Automation tools (guest messaging, review requests, task scheduling) have helped us streamline operations and reduce manual workload."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7103704)

Jason D.

CEO

> "VRBO integration wrecked our booking revenue from VRBO so we disconnected it and now our VRBO account has been majorly affected."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7056369)

FV

Fatima V.

Operations Manager

> "What I like most about Hostaway is its user-friendly interface, seamless integration with multiple platforms, and the centralized dashboard that simplifies managing..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6819279)

Laila S.

director

> "The process isnt very stratightforwards for our contractors in terms of getting alerts and notifications- not very user friendly so we are having issues with this"

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7101275)

Doris S.

Operations Manager

> "Payment and Reservation Management: The system offers powerful financial tools. While configuring complex owner statements can be challenging, the dedicated support..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7039939)

FV

Fatima V.

Operations Manager

> "What I like least about Hostaway is the occasional technical glitches, such as login issues and error messages like "Failed to Fetch," which can disrupt workflow."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6819279)

JC

JAMES C.

owner

> "The channel manager is incredibly reliable — it syncs my listings across Airbnb, Vrbo, Booking.com, and others without issues, which has completely eliminated double..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7028917)

ES

Ella S.

director

> "Some areas of the platform have a learning curve, and it can be a bit tricky to locate certain settings without assistance."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7090550)

JK

Jaclyn K.

Co owner - Short Term Property Management

> "I really like the ability to create owner statements from the site and that the calendar can be viewed by staff and owners. "

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6820453)

DS

David S.

Company director

> "Some functions are not supported by the app, so you need to go on the browser interface for the dashboard. When I trying to connect on my phone I'm being redirected to..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7026338)

JC

JAMES C.

owner

> "I can track revenue, occupancy, and performance across all properties, which helps me make better business decisions."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7028917)

FE

Felicia E.

CFO

> "Having to schedule customer support meetings a week out is problematic. When we need answers, we need them more timely."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7099266)

WF

William F.

Owner

> "It has allowed me to scale my short-term rental business while keeping operations organized and efficient."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7102202)

TZ

Tamzed Z.

Head Admin

> "What I liked least about Hostaway is that some features feel less polished than the core channel-management tools."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7050661)

TZ

Tamzed Z.

Head Admin

> "The dashboard is clean and intuitive, helping you quickly understand performance, occupancy, and guest communication."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7050661)

AD

Anu D.

Owner

> "SMS messaging feature limits to 140 characters; the guest contact section does not have notes feature to capture notes about the guest;"

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6359709)

JW

Jennifer W.

Onwer

> "He went above and beyond to help us find an answer and worked with his manager to send us communication to help facilitate an Airbnb cancelation without penalty."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7096782)

Jason D.

CEO

> "The customer care team is non existent of they are purposefully not getting back to me because I have requested to cancel the subscription 5 times."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7056369)

SM

Sonya M.

Property Manager

> "Hostaway’s onboarding process is streamlined, supportive, and designed to get you up and running quickly, especially if you're syncing with platforms like Airbnb, Vrbo,..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7036207)

VR

Verified Reviewer

Manager

> "Also some of the features dont always work like I expected, and customer support can be slow to respond at times."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7070703)

WF

William F.

Owner

> "Hostaway makes my life easier by centralizing Airbnb, Vrbo, and direct bookings all in one place."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7102202)

VS

Via S.

operation manager

> "Additionally, when I publish the owner statement, the owners who are using the app do not always receive a notification when it's available to download."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7037881)

JC

JAMES C.

owner

> "From scheduled messages and review automation to task reminders for my cleaning team, it feels like I have a virtual assistant working 24/7."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7028917)

MV

Marinda V.

Business owner

> "The code to display booking calendars on external websites did not work correctly, so we had to use a work around."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7020595)

OP

Oscar P.

CEO

> "The team is willing to offer solutions for hosts and business owners in terms of property management, rental arbitrage or to manage your own portfolio of properties."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6595121)

LF

Lorenzo F.

Property Manager CEO

> "We paid the onboarding fee but quickly realized within three business days that the platform wasn’t a fit for our needs. When I explained that we had found a local..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7014438)

BR

Bart R.

adm

> "The platform is robust, integrates well with major OTAs, and significantly improves operational efficiency."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7094995)

GMD

Gian Mario D.

CEO

> "sometimes few feature can't be customise or added (for example key door tab)."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7106026)

YA

Yaseen A.

Owner

> "Solid platform, lots of customisations available to use, and supports multi currency on calendar which is key for me as have listings in different countries."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6572462)

PS

Philip S.

Partner

> "However VRBO setup is slow and email design features need improvement."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093166)

KM

Kelly M.

Director

> "sensitive content hidden\] was very helpful in the setting up and helped set up automated messages, clear instructions for my guests to make management more time..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7027755)

Jason D.

CEO

> "The VRBO integration wrecked our VRBO bookings."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7056369)

JJ

John J.

Rental Experience Supervisor

> "Thanks to Hostaway’s automation features, managing messages and replies has become effortless, saving us countless hours while enhancing our response time and guest..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6576741)

SS

Sara S.

Property Manager

> "The reservation simply disappears from our Breezeway calendar, and because of this, we have run into a few issues where Breezeway marks a property as clean since it..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6685597)

JF

Jan F.

Owner

> "very fast, powerful functions, fast and reliable channel manager, powerful statistics, multiple booking engines, unified inbox with connection via sms and whatsapp,..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6584417)

CL

Chris L.

Guest Relation Specialist

> "Additionally, the integration process with third-party OTAs was quite challenging."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7097243)

JC

Jenna C.

Property Manager

> "I like the owner's portal, ability to track expenses, multi-calendar, customer support, and ability to create owner statements."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6448251)

TT

Tony T.

CEO

> "fee on direct bookings without communicating more directly it was going to happen, after selling users on not charging a fee, businesses make decisions on this type of..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6756152)

VR

Verified Reviewer

Manager

> "The dashboard is pretty robust and once it’s set up it can save time, especially if you are managing more than one property."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7070703)

LD

Linda D.

Owner

> "Not so, and when we tried to post pone for a few months by cancelling and then sign back up when we slowed down, we were told we would have to pay for the entire year's..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7035616)

HG

Heather G.

Partner

> "From the initial sales presentation to my software launch the experience has been well organized, communication has been excellent, and the quality of the product has..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093323)

JE

Julie E.

Property Manager

> "Onboarding process is way more complex than it was made to appear when talking to the sales team. "

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7098794)

SS

Sara S.

Property Manager

> "I like the ease with which I can view a calendar for a proeprty, as well as multiple properties if I'm looking for an available listing based on certain criteria."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6685597)

MD

Marie D.

VA Property Manager

> "The main drawback I found with Hostaway is that some advanced features can be a bit complex to set up initially, and occasional glitches in channel syncing may require..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6656776)

KN

Kevin N.

Owner

> "Great tool to integrate all calendars and aspects of managing properties. "

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7103324)

MS

Melissa S.

Owner and Managing Director

> "It's twice the work and a lot of extra time when we still have to manually enter the information directly into our other accounts."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7019743)

CE

Clem E.

Owner

> "I just got off a call with \[sensitive content hidden\] who successfully walked me though about 5 different things on the site which will allow me to generate more income!"

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7099265)

DR

David R.

Owner

> "Quite frustrating I cant give my Property Manager task bars on the calendar to assign cleans to the cleaners without giving her full Admin access."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6594737)

CQ

Christopher Q.

Airbnb Host

> "Hostaway provides an all-in-one solution that makes managing multiple short-term rental listings much easier."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7034288)

SR

Shannon R.

president

> "I can not find the billing info for the charges I'm getting."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7147285)

JV

Jelle V.

Business Owner

> "The onboarding process made me feel confident in managing the software, and my onboarding specialist, \[sensitive content hidden\], was knowledgeable, clear, and..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7032948)

HG

Heather G.

Partner

> "A few of the setup items are not very self-explanatory."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093323)

PC

Pedro C.

CEO

> "In general, I am very happy with the software because I have been able to centralize my tourist apartments in a single software, whereas before I had 1 application for..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6507923)

SC

Sergio C.

Airbnb Property Management

> "perhaps that the imbedded cleaners system does not have a payment method to pay our cleaners."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6821680)

Miranda N.

Property Manager

> "Advanced settings that help me get more bookings and generate more revenue. "

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7096874)

NA

Niclas A.

Property Manager

> "The Booking Engine is limited what you can design yourself, also not so easy to implement on your own website with API."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6840150)

MT

Merve T.

customer relations specialist

> "We were very pleased with the ability to download and edit the occupancy rate lists."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7106479)

CL

Chris L.

Guest Relation Specialist

> "The only challenge I’ve encountered has been with the integration process."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7097243)

GD

Gabrielle D.

Director

> "The Multiple Channel Management is one of the most key features for our business, as well as the custom direct booking site."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6341395)

MI

Mary I.

Owner

> "There is a multi-view that shows all bookings for a date, but it only goes out like a week, so I cannot see the whole month together."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6419791)

GMD

Gian Mario D.

CEO

> "Great support from \[sensitive content hidden\] she explained very well and the recorded video helped me a lot afterwords to implement what i needed"

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7106026)

Karen S.

director

> "There’s nothing in particular that I dislike, but if I had to mention something, it would be that the Hostaway app offers fewer features and less functionality compared..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7037717)

AB

Alex B.

Property manager

> "Hostaway is a useful tool for STR owners, they have all the tools needed to operate and function at the highest level for STR operators."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7023336)

PS

Philip S.

Partner

> "The VRBO integration also took far too long."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093166)

Doris S.

Operations Manager

> "The calendar synchronization is reliable and handles our inventory flawlessly across all channels."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7039939)

HS

Hugo S.

Member

> "I expected the direct booking website platform to be at least average in terms of use and feel."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7111167)

PS

Philip S.

Partner

> "sensitive content hidden\] not only walked me through the essentials but also highlighted features I never would have discovered on my own — and they’ve already proven..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093166)

Doris S.

Operations Manager

> "At the moment, it can be cumbersome when handling large batches of images."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7039939)

BR

Ben R.

Director of Operarions

> "Their onboarding process was nice, being able to move easily upload Airbnb listings to VRBO and other sites."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7011047)

Jason D.

CEO

> "The onboarding person was okay but still either lied to us or didn't know how the discounts would work across platforms."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7056369)

RD

Romeo D.

PM

> "It simplifies every part of the process — from messaging and reservations to pricing and automation."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7032998)

EH

Eric H.

Chief Experience Officer

> "Our bank debit card would not accept Finland- over seas transactions. "

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6874213)

KN

Kevin N.

Owner

> "Nice to have a single tool for booking across multiple channels and easy to navigate the user interface."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7103324)

PS

Philip S.

Partner

> "Another drawback is the email design tools."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093166)

[View Reviews](https://www.capterra.com/p/152433/Hostaway/reviews/)

AR

Arka R.

Associate Scientist

> "Overall, aside from the challenging aspect of having to compare multiple units by opening multiple tabs, VRBO..."

[See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6814680)

MJ

Mike J.

Sales and Marketing

> "Instead, my $1,322 rental ballooned to $1,926.60—a 40% increase—after hidden charges like a cleaning fee,..."

[See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___7046133)

MG

Marco G.

Mental Health Counselor

> "Vrbo is a unique platform, it is a great resource for finding entire vacation homes to accommodate families,..."

[See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6664700)

CG

Cynthia G.

Owner

> "It would be nice of lodging taxes were paid directly as with AirBnB, instead of me manually reporting..."

[See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6858954)

Carol M.

Consumer

> "Browsing on Vrbo has proved far easier with the amt. of filter options for any sort of desired features or..."

[See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6856690)

KS

Kim S.

Self

> "I was told they could not provide a refund because of lack of proof and that they could be sued by the owner..."

[See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___7049437)

KA

Kylee A.

Communications Director

> "I also like that it displays the price with ‘all fees included’ so you’re not bombarded with a higher price..."

[See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6868378)

KS

Kim S.

Self

> "It does not cover the erroneous listing or the lack of maintenance of the listing."

[See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___7049437)

MJ

Mike J.

Sales and Marketing

> "My Marriott Bonvoy app has consistently included accurate tax estimates for over 300 bookings."

[See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___7046133)

MG

Max G.

Founder

> "The software is not intuitive, performance is bad, it always has a lot of bugs, and customer support is not..."

[See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6833681)

CF

Caio F.

Marketing Manager

> "What I liked most about Vrbo is the ability to book an entire place, which eliminates any confusion about..."

[See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6776733)

KS

Kim S.

Self

> "Not only did VRBO say no, but basically told me that they did not have sufficient proof of the incident -..."

[See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___7049437)

AL

Ann L.

Head of Marketing

> "I am able to view all the properties in one area to get ideas for our family vacation."

[See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6828218)

MG

Max G.

Founder

> "The system is so buggy, the quality of their software is bad, the interphase is not intuitive and is old."

[See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6833681)

AR

Arka R.

Associate Scientist

> "I like that VRBO has a similar interface to many other travel sites, likely because they are owned by the..."

[See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6814680)

BR

Brian R.

none

> "Some listings had hidden fees that weren’t obvious until checkout, which made it harder to compare true costs..."

[See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6763997)

Michelle D.

Admin, Bookkeeper, Tech, Marketing, Webmaster

> "I was very pleased with this software and continue to use it as my primary vacation rental platform, along..."

[See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6807126)

SM

Stacey M.

Senior Program Manager

> "I do find VRBO properties to be a bit more expensive than other platforms, and I find the search platform to..."

[See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6787944)

BR

Brian R.

none

> "I appreciated the wide variety of property listings and the ability to find unique homes in great locations."

[See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6763997)

KA

Kylee A.

Communications Director

> "Property’s can also be misleading and appear better in the listing than in real life."

[See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6868378)

IA

Isaac A.

Designer

> "so I researched this tool and its positive points are: firstly, its wide range of properties in destinations..."

[See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___4826420)

YS

Yvonne S.

Physician

> "They told me to cancel after I asked them why they had not responded knowing that I would not get a refund."

[See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___7033069)

MJ

Mathew J.

CEO President

> "I was able to communicate with customer service via the app."

[See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___7034596)

RH

Renee H.

CEO

> "I will NOT plan a vacation, family reunion or gathering, without checking out my options on VRBO. "

[See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6508255)

KS

Kim S.

Self

> "Rented a lovely flat in Paris for 2 nights."

[See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___7049437)

RB

Rhonda B.

Self planning

> "Usually more expensive than hotels: I've been burned on cleanliness in a big way and then vrbo took my review..."

[See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6508341)

SM

Stacey M.

Senior Program Manager

> "I've had great experiences with Vrbo, searching for vacation rentals, sharing them with friends/family, and..."

[See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6787944)

MJ

Mathew J.

CEO President

> "I explained that the door code was not working."

[See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___7034596)

VB

Vanessa B.

Graduate Assistant

> "It’s an innovative platform in the vacation rental market."

[See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6814646)

CF

Chris F.

Manager

> "This is a large negative and there’s no reason that this cost shouldn’t be included in the overall price..."

[See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6782513)

CB

Chad B.

Owner

> "We just booked our 15th house using Vrbo and have had nothing but success with our vacation rentals."

[See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6776211)

RB

Rhonda B.

Self planning

> "Other tourists will now get sucked into the filth we endured because there is no review warning them."

[See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6508341)

SW

Stephanie W.

Kids Director

> "I love to travel, so using Vrbo to search for rentals all over the world is very helpful to me!"

[See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6747125)

BW

Bryan W.

Owner

> "Due to the flights getting canceled we were unable to fly."

[See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6426720)

BP

Brittany P.

Administrative

> "I enjoy using their app to book properties for the clients"

[See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6744520)

YS

Yvonne S.

Physician

> "Then they stopped answering again."

[See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___7033069)

NL

Nichole L.

Owner

> "It has been easy to use and helped get some initial bookings that I may not have reached on other sites."

[See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6849526)

RH

Renee H.

CEO

> "The only thing i dislike is NOT seeing the total price without selecting this option. "

[See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6508255)

MJ

Mathew J.

CEO President

> "My sister-in-law from out of state came with her family for this joyous occasion."

[See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___7034596)

DM

Dave M.

Civil Engineer

> "Had to book somewhere else at the last minute at a huge cost."

[See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6360400)

BP

Brittany P.

Administrative

> "Best renting property app that our company use often"

[See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6744520)

MP

Marissa P.

Quality Engineer II

> "Service fees can also be quite expensive."

[See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6628299)

IA

Isaac A.

Designer

> "In summary, my overall experience was positive, as Vrbo made the whole process of planning and finding trips..."

[See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___4826420)

MJ

Mike J.

Sales and Marketing

> "Taxes were especially misleading."

[See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___7046133)

KC

Kari C.

Office Manager

> "It’s easy to find properties based on specific criteria you’re looking for."

[See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6795663)

BW

Bryan W.

Owner

> "They can take your money and not give it back."

[See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6426720)

MP

Marissa P.

Quality Engineer II

> "Makes it easy and convenient to find rentals at an affordable price in the area you want."

[See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6628299)

HE

Heathere E.

Owner

> "It's been horrible."

[See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6843958)

DH

Des H.

Operations

> "It is also very easy to manage the rentals and communicate with the renters."

[See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6808992)

BW

Bryan W.

Owner

> "You are not protected as a consumer."

[See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6426720)

AA

Ashlyn A.

Athletic Trainer

> "All of the places that I have booked through the website have been exactly as advertised! "

[See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6510327)

MS

Mary S.

Regional Missional Specialist

> "We paid 3xs more because they didn't do their job and vet the property before adding it to their web site."

[See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___4913611)

LD

Lindsey D.

Manager

> "It’s a trusted source and brand so more people are willing to book with it."

[See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6749109)

VR

Verified Reviewer

Realtor

> "So they created a useless ticket number to supposedly "expedite" my request for a refund."

[See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___4893467)

VR

Verified Reviewer

Lead Pastor

> "It also feels like overall there are more reputable places on it."

[See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6660493)

RB

Rhonda B.

Self planning

> "The multitude of fees."

[See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6808109)

MC

Matt C.

GM

> "Communication in the app between owner and renter is very easy."

[See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6491349)

DM

Dave M.

Civil Engineer

> "Host refused refund."

[See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6360400)

CG

Cynthia G.

Owner

> "Easy to use, especially with the connection to Lodgify."

[See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6858954)

VR

Verified Reviewer

Realtor

> "I then call VRBO to investigate this, I was put on hold numerous times while the agents tried to reach the..."

[See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___4893467)

KC

Kari C.

Office Manager

> "I like the search option."

[See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6795663)

Kimberly W.

Owner

> "The screenings for repetitive guests who mess things up is almost negligent."

[See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6301752)

MH

Mitch H.

Worship and Families Pastor

> "It was easy to use."

[See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6859009)

VR

Verified Reviewer

Realtor

> "I booked a trip through thorugh VRBO instead of AirBnb simply because I could not find what I was looking for."

[See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___4893467)

MJ

Mathew J.

CEO President

> "Easy to use via the App."

[See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___7034596)

VR

Verified Reviewer

Realtor

> "Seems after looking at all the VRBO reviews I am preaching to the choir, but DO NOT EVER book with VRBO."

[See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___4893467)

KD

Kaleo D.

Rental Manager

> "VRBO is a great platform for all rentals."

[See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6355892)

CB

Callie B.

General Manager/Property Manager

> "Many times I've had to decline a request and shortly after the dates become available."

[See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___4849047)

CW

Chris W.

Nunya

> "The only thing good about VRBO is you can try to get your money back through Expedia but it will be a hassle"

[See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6163555)

LD

Liz D.

CEO

> "I cancelled a booking well over a month before the full refund cut off. "

[See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___4845371)

MS

Melissa S.

Paralegal

> "VRBO was easy to use and I appreciate the reviews."

[See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6508606)

LD

Liz D.

CEO

> "Also my last stay with them, the property was scuzzy and the management bad. "

[See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___4845371)

CB

Chad B.

Owner

> "It's unbelievable how easy Vrbo is to use."

[See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6776211)

LD

Liz D.

CEO

> "I had already made multiple attempts to contact the property manager to no avail. "

[See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___4845371)

CB

Chad B.

Owner

> "Great experience overall, owners have been great to work with, very responsive and accommodating."

[See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6776211)

LD

Liz D.

CEO

> "I thought it was an outlier until my cancellation failure. "

[See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___4845371)

CS

Connor S.

Chef De Cuisine

> "Overall superb, really like the software, easy to use."

[See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6624546)

JC

Jose C.

Realtor

> "No help on emergency u has to do all the work"

[See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6239696)

KM

Kim M.

Consultant

> "Easy to use. "

[See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___6507605)

VR

Verified Reviewer

Realtor

> "After calling back and forth spending hours on the phone I gave up."

[See full review](https://www.capterra.com/p/233391/Vrbo/#Capterra___4893467)

[View Reviews](https://www.capterra.com/p/233391/Vrbo/reviews/)

## User interface

4.77 (1,552)

[Vrbo](https://www.capterra.com/p/233391/Vrbo/)

3.97 (108)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Accounting

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Hostaway

Top features

46/48

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Availability Management
-   Calendar Management
-   Channel Management
-   Contact Management
-   Credit Card Processing
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Data Synchronization
-   Discount Management
-   Electronic Payments
-   Email Management
-   For Vacation Rentals
-   Generative AI
-   Guest Check-in/Check-out
-   Guest Communications
-   Guest Experience Management
-   Housekeeping Management
-   Inbox Management
-   Inventory Management
-   Invoice Management
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Management
-   Multi-Currency
-   Multi-Property
-   Online Booking
-   Owner Statements
-   Payment Processing
-   Property Management
-   Rate Management
-   Ratings/Reviews
-   Real-Time Notifications
-   Reminders
-   Reporting & Statistics
-   Reservations Management
-   Revenue Management
-   Search/Filter
-   Short/Long Term Rental
-   Task Management
-   Third-Party Integrations
-   Website Management
-   Work Order Management

[See all features](https://www.capterra.com/p/152433/Hostaway/#features)

Vrbo

6/48

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Availability Management
-   Calendar Management
-   Channel Management
-   Contact Management
-   Credit Card Processing
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Data Synchronization
-   Discount Management
-   Electronic Payments
-   Email Management
-   For Vacation Rentals
-   Generative AI
-   Guest Check-in/Check-out
-   Guest Communications
-   Guest Experience Management
-   Housekeeping Management
-   Inbox Management
-   Inventory Management
-   Invoice Management
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Management
-   Multi-Currency
-   Multi-Property
-   Online Booking
-   Owner Statements
-   Payment Processing
-   Property Management
-   Rate Management
-   Ratings/Reviews
-   Real-Time Notifications
-   Reminders
-   Reporting & Statistics
-   Reservations Management
-   Revenue Management
-   Search/Filter
-   Short/Long Term Rental
-   Task Management
-   Third-Party Integrations
-   Website Management
-   Work Order Management

[See all features](https://www.capterra.com/p/233391/Vrbo/#features)

### Recognition

Hostaway is recognized as a top-rated tool in 4 Capterra Shortlist reports

Vrbo is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

Hostaway

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Vrbo

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Hostaway

-   By Hostaway
-   Located in Finland
-   Founded in 2015

Vrbo

-   By Expedia Group
-   Located in United States
-   Founded in

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[Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,552)](https://www.capterra.com/p/152433/Hostaway/reviews/)

vs

[Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/)[4.63 (620)](https://www.capterra.com/p/2732/Rent-Manager/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.7

Features

4.5

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/2732-152433/Rent-Manager-vs-Hostaway)

[Vrbo](https://www.capterra.com/p/233391/Vrbo/)[3.97 (108)](https://www.capterra.com/p/233391/Vrbo/reviews/)

vs

[Hostfully](https://www.capterra.com/p/187827/Property-Management-Platform/)[4.24 (235)](https://www.capterra.com/p/187827/Property-Management-Platform/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.1

Features

4.0

4.2

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/187827-233391/Property-Management-Platform-vs-Vrbo)