# Compare Hostaway vs Enso Connect 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Hostaway and Enso Connect based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/152433-275827/Hostaway-vs-Enso-Connect

---

# Hostaway vs Enso Connect Features and Cost Comparison

Last updated June 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

HostawayEnso Connect2/4 selected

[Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.8 (1,574)](https://www.capterra.com/p/152433/Hostaway/reviews/)

[Enso Connect](https://www.capterra.com/p/275827/Enso-Connect/)[4.7 (52)](https://www.capterra.com/p/275827/Enso-Connect/reviews/)

[## Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.8 (1,574)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.7

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

Based on [1,574 reviews](#user-reviews)

Positive

1,502

Neutral

24

Negative

48

[## Enso Connect](https://www.capterra.com/p/275827/Enso-Connect/)[4.7 (52)](https://www.capterra.com/p/275827/Enso-Connect/reviews/)

Starting Price

$100.00/month

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

Based on [52 reviews](#user-reviews)

Positive

49

Neutral

0

Negative

3

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## Summary

* * *

Key features rated by users

Features selected based on 7,110 reviews from vacation rental software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

92%Fit

High performer

Feature ratings

Calendar Management

4.8

For Vacation Rentals

4.8

Reservations Management

4.8

Data Synchronization

4.7

Online Booking

4.7

\--%Fit

Missing features

Not enough reviews

Feature ratings

Calendar Management

NA

For Vacation Rentals

4.8

Reservations Management

NA

Data Synchronization

4.0

Online Booking

NA

User satisfaction

User satisfaction

4.8

User reviews[1,574](https://www.capterra.com/p/152433/Hostaway/reviews/)

Ease of use

4.6

Functionality

4.7

Value for money

4.6

Customer support

4.7

User satisfaction

4.7

User reviews[52](https://www.capterra.com/p/275827/Enso-Connect/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.6

Customer support

4.7

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$100Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Vacation rental property managers, short-term rental property managers, Airbnb hosts, Vrbo hosts, Booking.com hosts, and Expedia hosts

Best for

Hospitality businesses, short-term rental and vacation rental property managers and boutique hoteliers.

## User reviews

Pros & cons

WF

William F.

Owner

> "The automation, channel management, and direct booking capabilities have helped increase revenue and reduce manual work. Once everything is set up properly, it runs smoothly..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7102202)

SK

Sharon K.

Pmic

> "I am unable to share reservation info my owners due to the fact that they have access to view coupon codes for properties that are not theirs and that doesn’t make any sense...."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7156914)

Duy N.

Owner

> "As a property management company overseeing multiple listings, we needed a system that could handle channel distribution, automation, reporting, and operational scalability —..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7103704)

KK

Kara K.

Senior Associate

> "Hostaway's integration (or lack thereof) with Stripe is a big pain point for my team and I. Financial information doesn't flow through correctly for platforms like VRBO and..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6851059)

MT

Mark T.

Member LLC

> "I especially appreciate the centralized dashboard, automation tools, and seamless integrations with booking channels, which save a lot of time and reduce manual work."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7155343)

Kim G.

owner

> "I pay extra for the dynamic pricing ad on, and even though the calendar in Hostaway shows prices correctly, they are incorrect in Airbnb, and for some dates, they show my..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7037752)

WF

Woldemar F.

Managing Director

> "The platform allows us to manage multiple properties efficiently, automate workflows, and provide professional owner accounting."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7101172)

AK

Anouk K.

Reservation manager

> "Issues with exporting, for example not all prices got synchronised correctly, also when changing the amount of bathrooms, this took a while before the change was actually..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7146175)

LK

Lukas K.

CEO

> "sensitive content hidden\] take ownership of issues and follow up until everything is fully resolved, which has saved us a lot of time managing multiple listings across..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7150299)

Jason D.

CEO

> "VRBO integration wrecked our booking revenue from VRBO so we disconnected it and now our VRBO account has been majorly affected."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7056369)

Duy N.

Owner

> "Automation tools (guest messaging, review requests, task scheduling) have helped us streamline operations and reduce manual workload."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7103704)

Laila S.

director

> "The process isnt very stratightforwards for our contractors in terms of getting alerts and notifications- not very user friendly so we are having issues with this"

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7101275)

Doris S.

Operations Manager

> "Payment and Reservation Management: The system offers powerful financial tools. While configuring complex owner statements can be challenging, the dedicated support makes..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7039939)

ST

Samantha T.

Property Management Specialist

> "Also I only have 2 properties which means I cannot access all the benefits of Hostway customers with more properties."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7155753)

JC

JAMES C.

owner

> "The channel manager is incredibly reliable — it syncs my listings across Airbnb, Vrbo, Booking.com, and others without issues, which has completely eliminated double bookings..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7028917)

ES

Ella S.

director

> "Some areas of the platform have a learning curve, and it can be a bit tricky to locate certain settings without assistance."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7090550)

MM

Marnie M.

Owner

> "sensitive content hidden\] (our onboarding contact) has been awesome in assisting us to optimise our settings and fully utlise the functionality of the Hostaway platform."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7149484)

DS

David S.

Company director

> "Some functions are not supported by the app, so you need to go on the browser interface for the dashboard. When I trying to connect on my phone I'm being redirected to the..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7026338)

JC

JAMES C.

owner

> "I can track revenue, occupancy, and performance across all properties, which helps me make better business decisions."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7028917)

FE

Felicia E.

CFO

> "Having to schedule customer support meetings a week out is problematic. When we need answers, we need them more timely."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7099266)

WF

William F.

Owner

> "It has allowed me to scale my short-term rental business while keeping operations organized and efficient."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7102202)

AD

Anu D.

Owner

> "SMS messaging feature limits to 140 characters; the guest contact section does not have notes feature to capture notes about the guest;"

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6359709)

JW

Jennifer W.

Onwer

> "He went above and beyond to help us find an answer and worked with his manager to send us communication to help facilitate an Airbnb cancelation without penalty."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7096782)

Jason D.

CEO

> "The customer care team is non existent of they are purposefully not getting back to me because I have requested to cancel the subscription 5 times."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7056369)

SM

Sonya M.

Property Manager

> "Hostaway’s onboarding process is streamlined, supportive, and designed to get you up and running quickly, especially if you're syncing with platforms like Airbnb, Vrbo, or..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7036207)

VR

Verified Reviewer

Manager

> "Also some of the features dont always work like I expected, and customer support can be slow to respond at times."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7070703)

WF

William F.

Owner

> "Hostaway makes my life easier by centralizing Airbnb, Vrbo, and direct bookings all in one place."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7102202)

VS

Via S.

operation manager

> "Additionally, when I publish the owner statement, the owners who are using the app do not always receive a notification when it's available to download."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7037881)

JC

JAMES C.

owner

> "From scheduled messages and review automation to task reminders for my cleaning team, it feels like I have a virtual assistant working 24/7."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7028917)

MV

Marinda V.

Business owner

> "The code to display booking calendars on external websites did not work correctly, so we had to use a work around."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7020595)

OP

Oscar P.

CEO

> "The team is willing to offer solutions for hosts and business owners in terms of property management, rental arbitrage or to manage your own portfolio of properties."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6595121)

LF

Lorenzo F.

Property Manager CEO

> "We paid the onboarding fee but quickly realized within three business days that the platform wasn’t a fit for our needs. When I explained that we had found a local company..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7014438)

HH

Hans H.

Owner

> "Setting up and syncing multiple listing platforms can be overwhelming, but \[sensitive content hidden\] made the entire process smooth, stress-free, and easy to understand."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7149932)

GMD

Gian Mario D.

CEO

> "sometimes few feature can't be customise or added (for example key door tab)."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7106026)

BR

Bart R.

adm

> "The platform is robust, integrates well with major OTAs, and significantly improves operational efficiency."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7094995)

PS

Philip S.

Partner

> "However VRBO setup is slow and email design features need improvement."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093166)

YA

Yaseen A.

Owner

> "Solid platform, lots of customisations available to use, and supports multi currency on calendar which is key for me as have listings in different countries."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6572462)

Jason D.

CEO

> "The VRBO integration wrecked our VRBO bookings."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7056369)

KM

Kelly M.

Director

> "sensitive content hidden\] was very helpful in the setting up and helped set up automated messages, clear instructions for my guests to make management more time efficient..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7027755)

SS

Sara S.

Property Manager

> "The reservation simply disappears from our Breezeway calendar, and because of this, we have run into a few issues where Breezeway marks a property as clean since it thinks..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6685597)

JJ

John J.

Rental Experience Supervisor

> "Thanks to Hostaway’s automation features, managing messages and replies has become effortless, saving us countless hours while enhancing our response time and guest..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6576741)

FV

Fatima V.

Operations Manager

> "What I like least about Hostaway is the occasional technical glitches, such as login issues and error messages like "Failed to Fetch," which can disrupt workflow."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6819279)

HH

Hans H.

Owner

> "The automation features save a tremendous amount of time and make day-to-day operations much more organized and professional."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7149932)

CL

Chris L.

Guest Relation Specialist

> "Additionally, the integration process with third-party OTAs was quite challenging."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7097243)

JF

Jan F.

Owner

> "very fast, powerful functions, fast and reliable channel manager, powerful statistics, multiple booking engines, unified inbox with connection via sms and whatsapp, best..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6584417)

TT

Tony T.

CEO

> "fee on direct bookings without communicating more directly it was going to happen, after selling users on not charging a fee, businesses make decisions on this type of info..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6756152)

JC

Jenna C.

Property Manager

> "I like the owner's portal, ability to track expenses, multi-calendar, customer support, and ability to create owner statements."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6448251)

LD

Linda D.

Owner

> "Not so, and when we tried to post pone for a few months by cancelling and then sign back up when we slowed down, we were told we would have to pay for the entire year's..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7035616)

AG

Andries G.

Owner

> "Having reservations, guest communication, and channel management in one place saves a lot of time."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7152435)

JE

Julie E.

Property Manager

> "Onboarding process is way more complex than it was made to appear when talking to the sales team. "

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7098794)

VR

Verified Reviewer

Manager

> "The dashboard is pretty robust and once it’s set up it can save time, especially if you are managing more than one property."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7070703)

MD

Marie D.

VA Property Manager

> "The main drawback I found with Hostaway is that some advanced features can be a bit complex to set up initially, and occasional glitches in channel syncing may require manual..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6656776)

HG

Heather G.

Partner

> "From the initial sales presentation to my software launch the experience has been well organized, communication has been excellent, and the quality of the product has been..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093323)

MS

Melissa S.

Owner and Managing Director

> "It's twice the work and a lot of extra time when we still have to manually enter the information directly into our other accounts."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7019743)

FV

Fatima V.

Operations Manager

> "What I like most about Hostaway is its user-friendly interface, seamless integration with multiple platforms, and the centralized dashboard that simplifies managing..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6819279)

DR

David R.

Owner

> "Quite frustrating I cant give my Property Manager task bars on the calendar to assign cleans to the cleaners without giving her full Admin access."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6594737)

SS

Sara S.

Property Manager

> "I like the ease with which I can view a calendar for a proeprty, as well as multiple properties if I'm looking for an available listing based on certain criteria."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6685597)

SR

Shannon R.

president

> "I can not find the billing info for the charges I'm getting."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7147285)

KN

Kevin N.

Owner

> "Great tool to integrate all calendars and aspects of managing properties. "

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7103324)

HG

Heather G.

Partner

> "A few of the setup items are not very self-explanatory."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093323)

CE

Clem E.

Owner

> "I just got off a call with \[sensitive content hidden\] who successfully walked me though about 5 different things on the site which will allow me to generate more income!"

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7099265)

TZ

Tamzed Z.

Head Admin

> "What I liked least about Hostaway is that some features feel less polished than the core channel-management tools."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7050661)

CQ

Christopher Q.

Airbnb Host

> "Hostaway provides an all-in-one solution that makes managing multiple short-term rental listings much easier."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7034288)

NA

Niclas A.

Property Manager

> "The Booking Engine is limited what you can design yourself, also not so easy to implement on your own website with API."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6840150)

JK

Jaclyn K.

Co owner - Short Term Property Management

> "I really like the ability to create owner statements from the site and that the calendar can be viewed by staff and owners. "

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6820453)

CL

Chris L.

Guest Relation Specialist

> "The only challenge I’ve encountered has been with the integration process."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7097243)

JV

Jelle V.

Business Owner

> "The onboarding process made me feel confident in managing the software, and my onboarding specialist, \[sensitive content hidden\], was knowledgeable, clear, and experienced,..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7032948)

MI

Mary I.

Owner

> "There is a multi-view that shows all bookings for a date, but it only goes out like a week, so I cannot see the whole month together."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6419791)

PC

Pedro C.

CEO

> "In general, I am very happy with the software because I have been able to centralize my tourist apartments in a single software, whereas before I had 1 application for each..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6507923)

Karen S.

director

> "There’s nothing in particular that I dislike, but if I had to mention something, it would be that the Hostaway app offers fewer features and less functionality compared to..."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7037717)

Miranda N.

Property Manager

> "Advanced settings that help me get more bookings and generate more revenue. "

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7096874)

PS

Philip S.

Partner

> "The VRBO integration also took far too long."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7093166)

MT

Merve T.

customer relations specialist

> "We were very pleased with the ability to download and edit the occupancy rate lists."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7106479)

HS

Hugo S.

Member

> "I expected the direct booking website platform to be at least average in terms of use and feel."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7111167)

GD

Gabrielle D.

Director

> "The Multiple Channel Management is one of the most key features for our business, as well as the custom direct booking site."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6341395)

Doris S.

Operations Manager

> "At the moment, it can be cumbersome when handling large batches of images."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7039939)

TZ

Tamzed Z.

Head Admin

> "The dashboard is clean and intuitive, helping you quickly understand performance, occupancy, and guest communication."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7050661)

Jason D.

CEO

> "The onboarding person was okay but still either lied to us or didn't know how the discounts would work across platforms."

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7056369)

GMD

Gian Mario D.

CEO

> "Great support from \[sensitive content hidden\] she explained very well and the recorded video helped me a lot afterwords to implement what i needed"

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___7106026)

EH

Eric H.

Chief Experience Officer

> "Our bank debit card would not accept Finland- over seas transactions. "

[See full review](https://www.capterra.com/p/152433/Hostaway/#Capterra___6874213)

[View Reviews](https://www.capterra.com/p/152433/Hostaway/reviews/)

AD

Anthony D.

owner

> "i really like the way Enso Connect has made my life much easier, we are saving so much time on a daily basis just by having their program ai answering..."

[See full review](https://www.capterra.com/p/275827/Enso-Connect/#Capterra___7150064)

SM

Sean M.

Owner

> "Additionally, every upsell or service processed through the platform includes a 5% fee charged to the guest. While this doesn’t directly come out of our..."

[See full review](https://www.capterra.com/p/275827/Enso-Connect/#Capterra___7026403)

SM

Sean M.

Owner

> "The pricing structure feels designed to monetize every touchpoint — from notifications to guest purchases — creating unnecessary friction for both operators..."

[See full review](https://www.capterra.com/p/275827/Enso-Connect/#Capterra___7026403)

BM

Brian M.

CEO

> "What I like least about Enso Connect is the inability to create custom links to send guests the boarding pass link."

[See full review](https://www.capterra.com/p/275827/Enso-Connect/#Capterra___6840511)

Gustavo B.

GENERAL MANAGER

> "What I love most is the ability to consolidate all guest messages from multiple platforms into one unified inbox—huge time saver!"

[See full review](https://www.capterra.com/p/275827/Enso-Connect/#Capterra___6863189)

DS

Derrick S.

Managing partner

> "Some limitations regarding communication tools (some platforms are more difficult to get messages directly on Enso) and some listing connectivity issues."

[See full review](https://www.capterra.com/p/275827/Enso-Connect/#Capterra___6838516)

Andrew L.

CEO

> "The Company is well funded with a top notch team of engineers and they execute consistently on improving the product roadmap, which gives me confidence that..."

[See full review](https://www.capterra.com/p/275827/Enso-Connect/#Capterra___6840725)

ZH

Zeli H.

Manager

> "There’s not much to dislike, but occasionally the filter settings in the messaging section are hard to navigate"

[See full review](https://www.capterra.com/p/275827/Enso-Connect/#Capterra___7001950)

Bertwin S.

Interim Hospitality Manager

> "They keep developing and improving by listening to their clients which is one of the best parts and if you have any difficulties with something, they will..."

[See full review](https://www.capterra.com/p/275827/Enso-Connect/#Capterra___7087300)

GZ

Gurgen Z.

CEO

> "Such practices may follow the letter of the law but certainly fail the test of ethics. With so many customer-friendly alternatives available today, I..."

[See full review](https://www.capterra.com/p/275827/Enso-Connect/#Capterra___6799446)

TC

Tom C.

Owner

> "I love how you can easily automate all workflows along with how to put together the guidebooks which are so useful and easy to build."

[See full review](https://www.capterra.com/p/275827/Enso-Connect/#Capterra___7093951)

DA

David A.

CEO

> "Like with any growing tech company, there were moments where things took longer than expected or required some follow-ups."

[See full review](https://www.capterra.com/p/275827/Enso-Connect/#Capterra___6843913)

AV

Arjan V.

Founder

> "Enso Connect helped Amsterdam Group Villa to bring the guest experience to the next level."

[See full review](https://www.capterra.com/p/275827/Enso-Connect/#Capterra___7094413)

DC

Dianne C.

Marketing and Tech Manager

> "There is not viable payment gateway for South Africa."

[See full review](https://www.capterra.com/p/275827/Enso-Connect/#Capterra___6860890)

DC

Dianne C.

Marketing and Tech Manager

> "sensitive content hidden\] is super helpful and the system seems to fix a few issues we are having with our PMS system."

[See full review](https://www.capterra.com/p/275827/Enso-Connect/#Capterra___6860890)

Matthew S.

Chief Operating Officer

> "Adapting to a new system is never easy."

[See full review](https://www.capterra.com/p/275827/Enso-Connect/#Capterra___7154772)

JL

Janet L.

Administrator

> "Their customer support team goes above and beyond, and the onboarding specialist I worked with was incredibly professional, patient, and thorough in walking..."

[See full review](https://www.capterra.com/p/275827/Enso-Connect/#Capterra___6877326)

SS

Sara S.

Property Manager

> "I don't like the limitations placed on the amount of devices per account."

[See full review](https://www.capterra.com/p/275827/Enso-Connect/#Capterra___6693902)

GZ

Gurgen Z.

CEO

> "I appreciated the idea of integrating guest communication, access, and upsells in one system — it's a promising concept."

[See full review](https://www.capterra.com/p/275827/Enso-Connect/#Capterra___6799446)

YK

Yassen K.

Head of Guest Relations and Reservations

> "AI assistant still not reliable in most cases."

[See full review](https://www.capterra.com/p/275827/Enso-Connect/#Capterra___6852469)

Matthew S.

Chief Operating Officer

> "Overall, the guests are adapting quickly and our guest services team LOVES the product."

[See full review](https://www.capterra.com/p/275827/Enso-Connect/#Capterra___7154772)

GZ

Gurgen Z.

CEO

> "I sincerely hope the company reconsiders its approach to customer relations, or it risks losing the trust of the professional community."

[See full review](https://www.capterra.com/p/275827/Enso-Connect/#Capterra___6799446)

HF

Heather F.

CEO

> "We enjoy the people we worked with at ENSO, so while we did not end up using the product long-term, we are grateful for the relationships we made along the..."

[See full review](https://www.capterra.com/p/275827/Enso-Connect/#Capterra___6841681)

VR

Verified Reviewer

CEO

> "DO NOT HIRE ENSO CONNECTWe experienced multiple issues with Enso Connect, significantly detracting from the promise of a seamless guest experience."

[See full review](https://www.capterra.com/p/275827/Enso-Connect/#Capterra___4977397)

YK

Yassen K.

Head of Guest Relations and Reservations

> "Nice new dashboard with stats on many metrics."

[See full review](https://www.capterra.com/p/275827/Enso-Connect/#Capterra___6852469)

VR

Verified Reviewer

CEO

> "Our monetary concerns went unaddressed as well; we were overcharged without notice or explanation, paying $20 per door as opposed to the agreed-upon $15."

[See full review](https://www.capterra.com/p/275827/Enso-Connect/#Capterra___4977397)

DA

David A.

CEO

> "Their product keeps improving, and even if some things took time, the end result always aligned with our needs."

[See full review](https://www.capterra.com/p/275827/Enso-Connect/#Capterra___6843913)

AC

Ariaan C.

CEO and Founder

> "Sometimes their are some big issues that can be a little confusing."

[See full review](https://www.capterra.com/p/275827/Enso-Connect/#Capterra___6200476)

[View Reviews](https://www.capterra.com/p/275827/Enso-Connect/reviews/)

## User interface

4.77 (1,574)

[Enso Connect](https://www.capterra.com/p/275827/Enso-Connect/)

4.71 (52)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Accounting

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Hostaway

Top features

46/48

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Availability Management
-   Calendar Management
-   Channel Management
-   Contact Management
-   Credit Card Processing
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Data Synchronization
-   Discount Management
-   Electronic Payments
-   Email Management
-   For Vacation Rentals
-   Generative AI
-   Guest Check-in/Check-out
-   Guest Communications
-   Guest Experience Management
-   Housekeeping Management
-   Inbox Management
-   Inventory Management
-   Invoice Management
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Management
-   Multi-Currency
-   Multi-Property
-   Online Booking
-   Owner Statements
-   Payment Processing
-   Property Management
-   Rate Management
-   Ratings/Reviews
-   Real-Time Notifications
-   Reminders
-   Reporting & Statistics
-   Reservations Management
-   Revenue Management
-   Search/Filter
-   Short/Long Term Rental
-   Task Management
-   Third-Party Integrations
-   Website Management
-   Work Order Management

[See all features](https://www.capterra.com/p/152433/Hostaway/#features)

Enso Connect

25/48

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Availability Management
-   Calendar Management
-   Channel Management
-   Contact Management
-   Credit Card Processing
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Data Synchronization
-   Discount Management
-   Electronic Payments
-   Email Management
-   For Vacation Rentals
-   Generative AI
-   Guest Check-in/Check-out
-   Guest Communications
-   Guest Experience Management
-   Housekeeping Management
-   Inbox Management
-   Inventory Management
-   Invoice Management
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Management
-   Multi-Currency
-   Multi-Property
-   Online Booking
-   Owner Statements
-   Payment Processing
-   Property Management
-   Rate Management
-   Ratings/Reviews
-   Real-Time Notifications
-   Reminders
-   Reporting & Statistics
-   Reservations Management
-   Revenue Management
-   Search/Filter
-   Short/Long Term Rental
-   Task Management
-   Third-Party Integrations
-   Website Management
-   Work Order Management

[See all features](https://www.capterra.com/p/275827/Enso-Connect/#features)

### Recognition

Hostaway is recognized as a top-rated tool in 4 Capterra Shortlist reports

No recognitions have been awarded to Enso Connect

### Deployment & support

Hostaway

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Enso Connect

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Hostaway

-   By Hostaway
-   Located in Finland
-   Founded in 2015

Enso Connect

-   By Enso Connect
-   Located in Canada
-   Founded in

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