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Zoho CRM can be used by businesses of all sizes. You can even build your own version of Zoho CRM. Sell smarter and faster with Zoho CRM.
Any business managing guests queues / walk-ins / waitlists - restaurants, barbershops, salons, schools, rental services, events, hospitals, retailers and many other.
Easy Customization - Zoho CRM's customization is a lifesaver, aligning perfectly with our unique processes.
Frustrating user interface and user experience. Have some colleagues who use it for forms, and when I get one of their forms it is frustrating and reflects poorly on the sender.
I have had an amazing experience using this software. So much so, that I recommend this CRM to all my business development clients when starting their companies.
Limitation of integration, and their support is very bad and give you stupid solutions.
From the moment I started exploring the platform, I immediately felt comfortable navigating through its diverse modules. Zoho CRM's true brilliance lies in its customization capabilities.
We finally cancelled our subscription because it was. Just too much and too confusing to try to get it set.
Zoho is a pretty good CRM for first timers if you haven't used some of the other CRM's there are out there so that is good.
The programming language for the custom functions. Also the Document merge function, lack of fonts, merging wrong characters sometime.
We struggled with getting it the way we wanted on our own but there is great customer care to help accomplish our goals.
It sometimes doesn't upload the info as quickly or the name will get "lost" somewhere.
This was awesome to use and super easy to set up. Tons of great feedback on the program.
If a patient wants to book more than one person with the same phone number, the app doesnt let you do this, unless the administrator books the appointment. This is frustrating for the patients.
Waitwhile has transformed our queueing operations and improved our customer satisfaction significantly. It's simple to set up, offers a great user experience and is very reliable.
The problems had a direct effect on my client as his customers opted to book somewhere else.
The customer service has been amazing so far, conversations had with the support team has been very helpful and insightful.
No instructions how to set up or use features.
Nicole D.: My name's Nicole. I'm the owner and founder of Nicole Du Guay Coaching & Consulting, and I give Zoho CRM a four out of five. Prior to using Zoho CRM, I've tried a number of different CRM platforms, and Mindbody Online is an example and a couple of other ones. And I found that Zoho CRM, although the other platforms have ... Some are more specific for specific industries. Having tested a number of them, I just find that I like the integration and the versatility of Zoho CRM a lot better. The number one reason that I decided to try Zoho CRM was because I was already using Zoho Meetings and I liked the idea that I can integrate my calendar and my booking system and have it directly linked to my meetings platform that I was already using. Zoho CRM was a little bit challenging at first. It does take a little bit of time to find your way around the platform, but once I was familiar with it, it was actually really easy to get the hang of and get into using it. I would recommend that anybody wanting to use Zoho CRM take some time just to look at all the other integrations that you're already using and wanting to use and actually consider combining your accounts into the Zoho platform because I did find that if you had platforms like MailChimp, for example, that was separate, it actually ... Even though you can make it work, it actually is just easier if you keep everything in the Zoho family, which I would recommend.
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Zoho CRM
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