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Any business managing guests queues / walk-ins / waitlists - restaurants, barbershops, salons, schools, rental services, events, hospitals, retailers and many other.
Heartland Restaurant is a cloud-based POS platform designed specifically for restaurant environments including fine dining, casual dining, and quick serve.
We struggled with getting it the way we wanted on our own but there is great customer care to help accomplish our goals.
It sometimes doesn't upload the info as quickly or the name will get "lost" somewhere.
This was awesome to use and super easy to set up. Tons of great feedback on the program.
If a patient wants to book more than one person with the same phone number, the app doesnt let you do this, unless the administrator books the appointment. This is frustrating for the patients.
Waitwhile has transformed our queueing operations and improved our customer satisfaction significantly. It's simple to set up, offers a great user experience and is very reliable.
The problems had a direct effect on my client as his customers opted to book somewhere else.
The customer service has been amazing so far, conversations had with the support team has been very helpful and insightful.
No instructions how to set up or use features.
I like how it integrated into the existing system. The reward points programme is what we were looking for and it has reaped benefits for both our customers and the restaurant.
There was a bit of a glare when they brought the apparatus over for us to sign nd pay with.
Foodies are really overjoyed with the reward schemes inside heartland Restaurant. They especially adore one plus one free schemes.
What they save in low startup fees, they absolutely kill you on the back end with equipment "rental" fees. We are paying an arm and a leg for equipment where we are locked in to a 3-year contract.
Reliable with reporting on sales in real-time. Outstanding with inventory tracking and control.
Some features are missing but development is continuing and software update releases happen every month.
It’s an amazing tool that keeps everything in our restaurant running smoothly and our customers happy. The software creates detailed reports that help us to track our restaurant's performance.
Splitting checks sometimes doesn't work as well as it should.
Waitwhile
Top FeaturesHeartland Restaurant
Waitwhile
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Heartland Restaurant
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