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Waitwhile vs SpotOn: Which is a better fit?

Updated on February 16th, 2025
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Summary
Features in Waitlist
25
37
  • Communication Management
  • Email Alerts
  • Prioritization
27
Best performer
37
  • Appointment Management
  • Credit Card Processing
  • Customizable Reports
User satisfaction
4.7
User reviews63
Ease of use
4.7
Functionality
4.4
Value for money
4.6
Customer support
4.7
4.3
User reviews339
Ease of use
4.2
Functionality
4.2
Value for money
4.2
Customer support
4.2
Price starts from
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Any business managing guests queues / walk-ins / waitlists - restaurants, barbershops, salons, schools, rental services, events, hospitals, retailers and many other.

SpotOn is a fully-integrated restaurant and retail management system empowering businesses of all sizes with digital tools supported by personal service at a fair price.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
152494
5 screenshots
197473
4 screenshots

Waitwhile

25/37
  • Appointment Management
  • Credit Card Processing
  • Customizable Reports
  • Data Import/Export
  • Electronic Payments
  • Email Reminders
  • For Salons and Spas
  • Mobile Alerts
  • Point of Sale (POS)
  • Real-Time Data
  • Registration Management
  • Third-Party Integration
  • Alerts/Notifications
  • API
  • Calendar Management
  • Communication Management
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Email Alerts
  • For Restaurants
  • Multi-Location
  • Online Booking
  • Prioritization
  • Public Waitlist
  • Queue Management
  • Real-Time Notifications
  • Real-Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reservations Management
  • Self Check-In/Check-Out
  • SMS Messaging
  • Waiting Time Tracking
  • Waitlist Status Tracking
See All features
Hide Waitlist Software Features -

SpotOn

Top Features
27/37
Show Waitlist Software Features +
Waitwhile
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
SpotOn
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Waitwhile
  • By Waitwhile
  • Located in United States
  • Founded in 2017
SpotOn
  • By SpotOn
  • Located in United States
  • Founded in 2013
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