# Compare Epos Now vs Square for Retail 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Epos Now and Square for Retail based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/152638-170272/Epos-Now-vs-Square-for-Retail

---

# Epos Now vs Square for Retail Features and Cost Comparison

Last updated June 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Epos NowSquare for Retail2/4 selected

[Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.8 (726)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

[Square for Retail](https://www.capterra.com/p/170272/Square-for-Retail/)[4.7 (493)](https://www.capterra.com/p/170272/Square-for-Retail/reviews/)

[## Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.8 (726)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

Starting Price

$349.00one time

Value-for-Money

3.6

Functionality

3.8

Ease of Use

3.8

Customer Service

3.6

Reviews Sentiment

Based on [726 reviews](#user-reviews)

Positive

493

Neutral

39

Negative

194

[## Square for Retail](https://www.capterra.com/p/170272/Square-for-Retail/)[4.7 (493)](https://www.capterra.com/p/170272/Square-for-Retail/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.7

Customer Service

4.3

Reviews Sentiment

Based on [493 reviews](#user-reviews)

Positive

469

Neutral

13

Negative

11

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## Summary

* * *

Key features rated by users

Features selected based on 4,679 reviews from point of sale software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

72%Fit

Feature ratings

Payment Processing

3.5

Electronic Payments

3.6

Sales Reports

3.8

Inventory Tracking

3.5

Inventory Management

3.1

81%Fit

High performer

Feature ratings

Payment Processing

4.6

Electronic Payments

4.5

Sales Reports

4.6

Inventory Tracking

4.6

Inventory Management

4.4

User satisfaction

User satisfaction

3.8

User reviews[726](https://www.capterra.com/p/152638/Epos-Now/reviews/)

Ease of use

3.8

Functionality

3.8

Value for money

3.6

Customer support

3.6

User satisfaction

4.7

User reviews[493](https://www.capterra.com/p/170272/Square-for-Retail/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.5

Customer support

4.3

Price starts from

Price starts from

$349Flat Rate, One Time

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Epos Now's award-winning POS offers specialized hardware and software for all kinds of retail and hospitality businesses of any size, with an overall Trustpilot score of 4.5/5 (Dec 2025).

Best for

Whether you sell online or in store, Square for Retail can work for your retail business no matter your size or style.

## User reviews

Pros & cons

RD

Ryan D.

Owner

> "With the implementation of Epos Now At Canalside restaurant Ltd, we have greatly improved our service to our customers and sped up the process from start to..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6858717)

VR

Verified Reviewer

IT Support

> "To compound the situation, EposNow’s own support documentation directed users to download an application that was not available in our region, further..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7137298)

MG

Mark G.

Company Director and Operations Manager

> "The annual fee for our multiple tills is very reasonable and the software is comprehensive, allowing for detailed sales reporting, staff login, timesheet and..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7005498)

VR

Verified Reviewer

IT Support

> "This led to immediate operational impact, including lost revenue, operational delays, and customer dissatisfaction, all of which could have been mitigated with..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7137298)

SK

Shahzad K.

Director

> "Its very valueable software we used more then one year only for me as a small bussiness Epos monthly charges qute high for us othervoice its very highly..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7096604)

HL

Hazel L.

Business owner

> "I’ve repeatedly asked for a phone call to discuss and we’re constantly brushed off and ignored. Since Epos now has stopped integration of payments we were going..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7152644)

KA

Kasim A.

Director

> "We was on an old EPOS and having upgraded to EPOS now allows me amazing insight into my business, I can see my busy periods, get comprehensive sales reports,..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6424975)

VR

Verified Reviewer

IT Support

> "Support documentation was also inaccurate, directing users to unavailable applications, which added confusion during an already critical situation."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7137298)

JC

Jane C.

Partner

> "The system has proven to be very reliable, and the reporting functions in the back office are excellent — clear, comprehensive, and ideal for tracking sales and..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6857182)

JC

Jane C.

Partner

> "Unfortunately, this function can’t be used without also giving staff access to till functionality, which isn’t ideal for team members like kitchen staff or..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6857182)

MG

Mark G.

Company Director and Operations Manager

> "The security features are excellent from passwords, staff login codes and auto timeout options on the screens."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7005498)

SW

Sheila W.

partner

> "The only issue that I can think of is that I use I menu for all my streaming and it will not work on this POS."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7079232)

Edward C.

Managing Director

> "They have low fees so they are value for money and they provided us with an e-commerce solution too."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7178674)

RD

Richie D.

Owner

> "I had 4 different customer reps in the short time I used them. But worst of all when went to cancel their useless service they had me locked into a contract..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6852343)

ER

Erlin R.

Owner

> "What I like most about the system is that you can access the system from anywhere, also you man maintains items from the back office without interfering with..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6387488)

VR

Verified Reviewer

IT Support

> "Overall handling of the incident demonstrated poor planning, inadequate customer communication, and insufficient support for affected businesses."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7137298)

MG

Mark G.

Company Director and Operations Manager

> "It is easy to take payments and you can add other tenders, allowing us to integrate our gift vouchers on the system."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7005498)

JO

Jason O.

Managing Director

> "When it comes to spilting bills if it didnt print out so many receipts, having ten receipts split at sale makes it anoying"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6860737)

PN

Patricia N.

Manager

> "I can have all my business products in the app and easy to manage inventory also it is easy to use just scan the barcode and I have all my products and sales..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7050740)

SC

Stephen C.

IT Administrator

> "Some of the Back Office controls for products are too complex."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7179528)

VR

Valerij R.

Director

> "Very easy to find or add products,change prices, card reader working very fast,very fast to retry a transaction."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7090336)

SW

Sheila W.

partner

> "I was using another system and I could not get any support from them and if the guy came out to do anything he over charged me for anything he done."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7079232)

HG

Hamidreza G.

Owner

> "It also offers useful reporting features and flexibility for different type of businesses."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6863843)

SR

Stuart R.

Director

> "You cant drag and drop buttons on till screen to put them in order so it is somewhat difficult to visually set up."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7019329)

KP

Kathryn P.

Owner

> "The phone support is excellent if there is any issue or for extra training."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7177454)

VR

Verified Reviewer

IT Support

> "As a small business operating within a challenging hospitality environment, this level of disruption without warning or support was entirely unacceptable."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7137298)

Lance M.

Chair

> "The back office allows my team to handle issues outside the shop."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6864257)

Fay M.

Director

> "There's lots of adviser calls and calls when you named adviser isn't available which can be over the top when you have already spoken to people."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6871810)

SC

Stephen C.

IT Administrator

> "Their on-line support centre is easy to access and use, with access to live chat and the Epos Now community."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7179528)

PP

Paras P.

Director

> "Shopify app can mess up sometimes and sync the order twice which causes inventory issues but this has to do with the external app rather than eposnow but would..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6427592)

CG

Chrus G.

Owner

> "All the credit card payments go through the till system and makes it really quick and safe"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7052117)

VR

Verified Reviewer

IT Support

> "Having been a customer of EposNow for several years, what occurred on 23rd April was highly disruptive and unacceptable for a business-critical service."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7137298)

MS

Michele S.

Manager

> "Great help thanks for yoir support and the fun of being able to open back officecon my pone and laptop abd desktop"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7059565)

MD

Marquita D.

Operating manager

> "The only thing I did not like was in the beginning of taking card payments I did not process correctly, but again customer service did great getting it..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7004932)

PW

PAUL W.

MANAGIN DIRECTOR

> "We took the epos payments as well as decided to keep it all under one roof, this not only saved us money but gave us a much more modern card processing machine."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6416708)

AE

Aaron E.

Owner

> "I cannot recommend eposnow to anybody in any industry as from my experience, they have a complete disregard for their customers and fail to provide any level of..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7037594)

RD

Ryan D.

Owner

> "Easy to use system, for both the front door and back door of the software, friendly staff and support team, quick response times and knowledgeable staff."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6858717)

CD

Cal D.

vice chair

> "Debit machines are garbage. After we cancelled by phone they kept taking money from our account and charging our credit card. When we finally got in contact..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6553584)

PG

Phil G.

Director

> "The integration with Xero also works seamlessly, which has been a great help for our accounting."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6856350)

MA

Morag A.

Centre Manager

> "some reports are trickier to access than expected and amount of time learning the system is more than expected but"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7019633)

MT

Marcus T.

Owner

> "The till system is very easy to use and navigate , we were able to add our own products and set up till exactly how we wanted it to look"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7020004)

PT

Peter T.

Director

> "The constant updating of stock can take time and it is slow to load sometimes"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6858260)

FH

Fouad H.

Owner

> "Best pos system easy to use the interface good easy to add items or departments or even customers i am happy"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7085605)

MR

Muhammad R.

admin

> "They constantly create trouble for loyal customers and seem more interested in collecting extra payments than providing support."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7027225)

ES

Emily S.

Notary Public, PennDOT agent

> "EPOS NOW provides a quality product that is easy to operate and utilize in a variety of ways in a variety of settings. "

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7143509)

HL

Hazel L.

Business owner

> "They don’t value existing customers, only ones signing on."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7152644)

PG

Phil G.

Director

> "The till’s user interface is very intuitive, making it easy for all staff to get up and running with minimal training."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6856350)

FC

Ferris C.

CEO

> "Using Pay By Link is very clumsy and relies on Customers to use their mobile 'phones or email correctly, which many do not."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6687058)

Bernie W.

Manager

> "Easy to use difficult to load stock, worked well when running but never could do end of day reconcilliation"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7117560)

KP

Kathryn P.

Owner

> "so if the network is down its very difficult to use."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7177454)

Fay M.

Director

> "The features in the back office are amazing and again so easy to navigate and find stats/ best sellers and records."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6871810)

TW

Trevor W.

Work part time for my wife. Machine Embroidery

> "As an Embroidery business, I find the Stock Control difficult to get to grips with."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6858105)

SR

Stuart R.

Director

> "You can quickly check what you have sold the previous week which makes re ordering so easy."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7019329)

AZ

Andre Z.

Opertor

> "good and clear but the waiting time was too long but fair that does not help that much when you have customers waiting."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7024455)

PD

Paul D.

Centre Manager

> "We have since upgraded to 2 tills and 3 card readers Very Good. When you had a system outage was back up and running in less than 60 minutes"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6827710)

MOA

Muhammad Ousama A.

Director

> "They convince you to signing 1 year contract, but they tie you to a 3 years contract for a protection plan that you didn’t ask for"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#SoftwareAdvice___6562948)

PG

Paul G.

Administratuve

> "The ease of having my entire ecosystem secure and maintaining a good inventory and secure payment method"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7049518)

VR

Verified Reviewer

IT Support

> "This resulted in a complete interruption to trading."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7137298)

SC

Stephen C.

IT Administrator

> "Overall, EPOS Now is an excellent system and, being a new customer, the whole experience from contacting Sales to support has been a positive experience."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7179528)

MG

Marcello G.

Managing director

> "Not able to personalise printing orders"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6857769)

HB

Hugo B.

Operation manager

> "Also it helps me a lot to give a good service to my clients, because payments became easy to process."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6879734)

AP

April P.

Partner

> "Technicians did not know my system and could not provide an owner manual for me to figure out the device and software."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6415636)

MW

MICHAEL W.

Shop Manager

> "Easy to use and bank at the end of the day being able to see the projections ie takings tax profit margins etc great bit of kit and excellent customer service..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6386967)

DG

David G.

Manager

> "Our staff are forced to handwrite orders for the kitchen because the KDS doesn’t work properly."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6683583)

DM

David M.

Chairman

> "As a beginner it was easy to use and set up once i had had a little practice using the system The new look which enables products to be displayed is much better"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6865752)

MK

Melissa K.

Florist

> "I had a minor hiccough when I first joined and was not told about the need to have integrated card payments and subsequently incurred an unexpected charge."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6428595)

Edward C.

Managing Director

> "They seem to care about helping us grow our business."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7178674)

AA

ADRIANO A.

Owner

> "they promised me that the credit card surcharge would have be available from September 21st but they didn't deliver, the surcharge was available only one month..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6044613)

MG

Marcello G.

Managing director

> "Very satisfying hardware and software, quality and reliability quick and hassle free costumer service 24 h"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6857769)

KP

KYANNE P.

Owner

> "The printer broke within about 6 months and they sent me a new machine."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7004359)

Liam B.

Owner

> "Amazing service and tracking across stock."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7034810)

SE

Samir E.

Owner

> "Customer service, the till refused to let me access the till and gave an error message for months."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6400073)

SA

Sarah A.

accountatnt

> "Customer support is excellent, always sort out any issues on phone support."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7159840)

PW

Pippa W.

Owner

> "That I can’t connect my kitchen order printer wirelessly."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6685696)

JH

Jason H.

Manager

> "Very easy to use and has clear instructions when errors are made."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7106227)

AC

Amber C.

Head Of Places

> "I couldn’t use our back office is not working as an excuse not to do the work I needed to do because they fixed the problem I had so quickly!!"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6429541)

JS

Jason S.

Store Manager

> "Its cloud-based design ensures flexibility, while excellent customer support makes it a reliable choice for my business"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6663810)

AAN

Abdullah Al N.

FOUNDER, CEO

> "Without sending and providing my requirements they are trying to charging me each month. When I talked to there support team they said they only provide..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6308344)

SK

Shahzad K.

Director

> "Easy to use highly recommended we used more then one year so i preffer to get all kind of bussiness in uk"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7096604)

IH

Iacob H.

Chef,Director

> "Sometimes the card reader wouldn’t work and I had to restart it everytime"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6379364)

[View Reviews](https://www.capterra.com/p/152638/Epos-Now/reviews/)

JP

Jabbara P.

Owner

> "It's a very simple payment processing service... with a few bells and whistles."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___7163939)

Amie O.

Point of Sale Inventory Control manager

> "We had a transient business and the sales tax programming was a bit cumbersome, having to change them weekly..."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___6872576)

JP

Jabbara P.

Owner

> "It's helped me over the years to keep track of items/stock."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___7163939)

AS

Amy S.

Owner

> "I operated in good faith, with no chargebacks or history of fraud, and now my ability to serve customers and..."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#SoftwareAdvice___7042305)

AC

Alisa C.

Owner

> "I have complete control over each transaction and can run any sales or promotions that I want!"

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___6599340)

DK

Demi K.

Owner

> "Sometimes based on your internet, it can be a pain to work with."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___6128789)

AR

Anthony R.

Web Developer

> "The system is straightforward, fast to learn, and reliable for day‑to‑day retail operations."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___7064934)

RF

Rose F.

owner

> "We constantly count and fix the inventory numbers in the system and within days they're wrong again."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#SoftwareAdvice___3872944)

SG

Steve G.

Owner

> "It makes it very easy to use for a fast paced retail environment and it has lots of options to help add..."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___6588991)

VR

Verified Reviewer

Marketing Manager

> "I did not enjoy order issues and payment issues on the square software."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___4409451)

Kurt Z.

Owner

> "Square is very easy to set up and very user friendly when in use."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___7075107)

RC

Renee C.

HR Rep

> "Connectivity issues with WIFI occasionally"

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___4586055)

CM

Caitlyn M.

Buyer

> "My overall experience was okay, there’s are more pros than cons, but the cons hold more value than the pros."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___7068343)

NH

Nathan H.

Owner/chiropractor

> "Occasionally have difficulty getting software to connect with internet to process cards and the..."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___2958609)

MP

Michal P.

Software Engineer

> "There is a lot of documentation that can be accessed."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___6805046)

CB

Carrie B.

NutriStore Supervisor

> "I called square to ask about being locked out of my account and the customer service rep (\[SENSITIVE..."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___4225431)

MH

Mitchell H.

Senior Consultant

> "It is easy to use, easy to create an account, and simple to add inventory with pictures and descriptions!"

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___6602752)

AR

Angel R.

Nail Tech

> "It is a bit expensive for the limited features you get."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___4503168)

AS

Amy S.

Owner

> "At first it was easy. "

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#SoftwareAdvice___7042305)

KI

Kate I.

Chiropractor

> "Nothing - this was quick - sometimes connection was challenging if internet was poor."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___4097409)

AL

Angela L.

Owner

> "It builds instant credibilty with the consumer."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___5038290)

AR

Angel R.

Nail Tech

> "The app crashes a lot as well."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___4503168)

LNR

Laly Noya R.

CEO

> "Also, my customers are able to purchase without any hassle."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___6048238)

RF

Rose F.

owner

> "My inventory numbers are always wrong."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#SoftwareAdvice___3872944)

GD

Grace D.

Advocate

> "I am not a huge business but it's great to have access to a more robust feature set which I think is what..."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___4233418)

MA

Melanie A.

Business Owner

> "I had to sit with my bank to file a dispute with Square, put a hold on all charges by Square, and start..."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___2856217)

HH

Heather H.

Order Management III

> "This seems like the best program for small businesses."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___5023492)

TW

Travis W.

Operations Manager

> "The void system being only for restaurant usage is a bit frustrating. "

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___2962174)

RC

Renee C.

HR Rep

> "Overall, Square has simplified our POS system and with its easy to use reporting, we are able to manage our..."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___4586055)

KH

Kelsey H.

lot manager

> "Really really challenging to use on a ipad for scheduling and adjusting people's time cards."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3322087)

ST

Savannah T.

CFO

> "We're able to set it up on the go and really able to make our customers feel comfortable giving us their..."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___2985110)

CV

Crayle V.

Freelancer

> "It just kept sending bursts of 3-5 messages with links to broken pages on their website based on key words..."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___2911045)

MM

Michael M.

Owner

> "Processing payments and a payout at the end of the day makes retail a breeze."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___4720076)

DB

Daniel B.

VP

> "I wish we had never contacted this bad company. If you choose them be AWARE at your own risk they might hold..."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#GetApp___3021593)

KI

Kate I.

Chiropractor

> "Square for retail is a great option for small business looking for a POS system to implement quickly."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___4097409)

DB

Daniel B.

VP

> "Square has terrible customer service and poor crisis management."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#GetApp___3021593)

LB

Laura B.

First Impressions Director

> "We have rotated stock, added new and taken out old, and updating the system has been very clear and easy."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3731257)

ER

Edgar R.

Endpoint Technician

> "Coincidentally, the party I was conducting business with was a tax-exempt business and I had no idea how to..."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3298077)

CR

Connor R.

IT Support

> "this product is a small business dream and makes transactions seamless"

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___4285077)

AR

April R.

Owner

> "The fees are so high."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3642072)

RH

REBECCA H.

WARRANTY CLERK

> "EASY AND USER FRIENDLY, SIMPLE TO DO NIGHTLY ACCOUNTING"

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___6144122)

EU

Ela U.

Owner

> "the app works only on ios and not available on android"

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3582604)

LK

Lynn K.

Pastor

> "Cost and set up were both affordable and easy, plus transactions were never an issue on any device or credit..."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___4146912)

TD

Tara D.

Merchandiser

> "the high percentage to do a transaction is only thing I don't like"

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3472982)

GD

Gemma D.

Admin

> "The small size and ease of use of the square reader makes processing our transactions as easy as possible!"

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3776217)

DE

Daniel E.

Senior Pastor

> "However, for the scanner to work, the terminal must be plugged into an outlet, which robs it of its portable..."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___2825375)

John A.

Owner

> "Aesthetically its great but only because I spend well over 20 hours editing to make up for the lack of user..."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3095499)

VR

Verified Reviewer

Business owner

> "Occasionally run into customers who aren't comfortable with using it."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___2953744)

RK

Rachel K.

Accounting

> "Have used the product in public settings with zero issues."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___4283321)

MT

Michael T.

ownner , acupuncturist

> "I do find that sometimes the payouts can be confusing"

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3554897)

CK

Colleen K.

Rep Trainer

> "I like the ability to let the customers use the Tap feature on their credit or debit cards."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3006387)

MA

Michael A.

Owner

> "Back office reporting is not as intuitive as I would expect from how easy it is to use."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3008156)

SD

Sherri D.

General Manager

> "It was a huge improvement as far as ease of use and the time it takes to finish a purchase."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3851826)

MA

Melanie A.

Business Owner

> "A client purchased multiple packages totally thousands of dollars from my company, received the services,..."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___2856217)

KK

Kasey K.

Owner and Operator

> "The ability to use this product anywhere at anytime makes it my number one choice for quick business..."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3330301)

MC

Michael C.

Attorney

> "The optional add on devices (such as the terminals) seem pricey to me, which has kept me from ordering them...."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___2346484)

VR

Verified Reviewer

Purchasing Coordinator

> "This allows me the option of taking credit cards instead of relying on people having cash."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3406900)

KH

Kelsey H.

lot manager

> "Was very slow and would regularly crash."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3322087)

LK

Lynn K.

Pastor

> "The processing fees were very reasonable for our use. "

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___4146912)

John A.

Owner

> "This took way too many hours to set up. "

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3095499)

JT

Jared T.

Supervisor

> "The user interface of square is very easy to use and can be learned by young employees with little to no..."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___4164636)

LM

Larry M.

owner/Inspector

> "I really don't have any thing bad to say about the software or platform except maybe I do wonder about if I..."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___2898284)

LB

Laura B.

First Impressions Director

> "The software is easy to manage on the back end and front end."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3731257)

VR

Verified Reviewer

line cook

> "cant find any negative option. but then again i dont know how expensive it is and if it helps match to your..."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___2673719)

JM

Jay M.

Sales and hires

> "build quality is important it’s been dropped a few times and still works fine, also charge life is awesome,..."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3295559)

VR

Verified Reviewer

Director of Delivery

> "We've had trouble updating inventory and printing barcode labels."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___2334975)

JM

Jude M.

Owner

> "I can also offer discounts, rewards and gift cards from the App."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3490529)

John A.

Owner

> "Its not intuitive. "

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3095499)

VR

Verified Reviewer

Purchasing Coordinator

> "It is small, easy to use but still allows me to invoice and create reports but still be portable to take..."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3406900)

Victoria W.

Data & Finance Mgr

> "I found it a little confusing adding items and users at first and feeling assured I would get the result I..."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___2595675)

VR

Verified Reviewer

CEO

> "I ma using this and managing it for my customers and I feel like this is the best merchant provider..."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3528460)

MA

Melanie A.

Business Owner

> "Square permits fraudulent chargebacks against your company."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___2856217)

AR

Angel R.

Nail Tech

> "It's easy to set up a sale and get paid quickly."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___4503168)

MA

Melanie A.

Business Owner

> "Square permits fraudulent chargebacks against your company."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___2856217)

RK

Rachel K.

Accounting

> "Simple product, everyone knows how to use it when buying a product."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___4283321)

VR

Verified Reviewer

Director of Delivery

> "We have a lot of glitches with the program, despite updates."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___2334975)

TT

Tracee T.

General contractor

> "It has opened alot of opportunities and possibilities to my small business that wouldn't have been an option..."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3092543)

DB

Daniel B.

VP

> "Customer service rating is 0."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#GetApp___3021593)

JM

Jude M.

Owner

> "Customer's recognize the square device on my phone and feel confident when I process their cards."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___3490529)

CV

Crayle V.

Freelancer

> "You can't manage your account from your phone."

[See full review](https://www.capterra.com/p/170272/Square-for-Retail/#Capterra___2911045)

[View Reviews](https://www.capterra.com/p/170272/Square-for-Retail/reviews/)

## User interface

3.77 (726)

[Square for Retail](https://www.capterra.com/p/170272/Square-for-Retail/)

4.67 (493)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Accounting Integration

150

Important

Activity Dashboard

120

Important

Epos Now

Top features

44/50

-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Barcode Recognition
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Commission Management
-   Credit Card Processing
-   CRM
-   Customer Accounts
-   Customer Database
-   Customer History
-   Customizable Reports
-   Discount Management
-   eCommerce Management
-   Electronic Payments
-   Electronic Signature
-   Employee Management
-   Generative AI
-   Gift Card Management
-   Inventory Management
-   Inventory Tracking
-   Invoice Management
-   Layaway Management
-   Loyalty Program
-   Multi-Location
-   Offline Access
-   Ordering Automation
-   Order Management
-   Payment Processing
-   Point of Sale (POS)
-   Promotions Management
-   Purchase Order Management
-   Real-Time Data
-   Real-Time Reporting
-   Real-Time Updates
-   Receipt Management
-   Reporting & Statistics
-   Restaurant POS
-   Retail Inventory Management
-   Retail POS
-   Returns Management
-   Sales Order Management
-   Sales Reports
-   Sales Tax Management
-   Sales Trend Analysis
-   Stock Management

[See all features](https://www.capterra.com/p/152638/Epos-Now/#features)

Square for Retail

38/50

-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Barcode Recognition
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Commission Management
-   Credit Card Processing
-   CRM
-   Customer Accounts
-   Customer Database
-   Customer History
-   Customizable Reports
-   Discount Management
-   eCommerce Management
-   Electronic Payments
-   Electronic Signature
-   Employee Management
-   Generative AI
-   Gift Card Management
-   Inventory Management
-   Inventory Tracking
-   Invoice Management
-   Layaway Management
-   Loyalty Program
-   Multi-Location
-   Offline Access
-   Ordering Automation
-   Order Management
-   Payment Processing
-   Point of Sale (POS)
-   Promotions Management
-   Purchase Order Management
-   Real-Time Data
-   Real-Time Reporting
-   Real-Time Updates
-   Receipt Management
-   Reporting & Statistics
-   Restaurant POS
-   Retail Inventory Management
-   Retail POS
-   Returns Management
-   Sales Order Management
-   Sales Reports
-   Sales Tax Management
-   Sales Trend Analysis
-   Stock Management

[See all features](https://www.capterra.com/p/170272/Square-for-Retail/#features)

### Recognition

No recognitions have been awarded to Epos Now

No recognitions have been awarded to Square for Retail

### Deployment & support

Epos Now

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Square for Retail

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Epos Now

-   By Epos Now
-   Located in United States
-   Founded in 2011

Square for Retail

-   By Square
-   Located in United States
-   Founded in 2009

## Popular Comparisons

[Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.77 (726)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

vs

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[4.64 (3,032)](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/)

$349one time

Price

$0/month

3.8

Features

4.5

3.8

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/152638-275802/Epos-Now-vs-Square-Point-of-Sale)

[Square for Retail](https://www.capterra.com/p/170272/Square-for-Retail/)[4.67 (493)](https://www.capterra.com/p/170272/Square-for-Retail/reviews/)

vs

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[4.64 (3,032)](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/)

$0/month

Price

$0/month

4.5

Features

4.5

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/170272-275802/Square-for-Retail-vs-Square-Point-of-Sale)

[Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.77 (726)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

vs

[Clover](https://www.capterra.com/p/226864/Clover/)[3.77 (576)](https://www.capterra.com/p/226864/Clover/reviews/)

$349one time

Price

Contact vendor for pricing

3.8

Features

3.8

3.8

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/152638-226864/Epos-Now-vs-Clover)

[Square for Retail](https://www.capterra.com/p/170272/Square-for-Retail/)[4.67 (493)](https://www.capterra.com/p/170272/Square-for-Retail/reviews/)

vs

[Clover](https://www.capterra.com/p/226864/Clover/)[3.77 (576)](https://www.capterra.com/p/226864/Clover/reviews/)

$0/month

Price

Contact vendor for pricing

4.5

Features

3.8

4.7

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/170272-226864/Square-for-Retail-vs-Clover)

[Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.77 (726)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

vs

[PayPal Point of Sale](https://www.capterra.com/p/171165/PayPal-Here-app/)[4.63 (2,290)](https://www.capterra.com/p/171165/PayPal-Here-app/reviews/)

$349one time

Price

$0.01

3.8

Features

4.5

3.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/152638-171165/Epos-Now-vs-PayPal-Here-app)

[Square for Retail](https://www.capterra.com/p/170272/Square-for-Retail/)[4.67 (493)](https://www.capterra.com/p/170272/Square-for-Retail/reviews/)

vs

[Shopify POS](https://www.capterra.com/p/205337/Shopify-POS/)[4.56 (242)](https://www.capterra.com/p/205337/Shopify-POS/reviews/)

$0/month

Price

$5/month

4.5

Features

4.5

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/170272-205337/Square-for-Retail-vs-Shopify-POS)

[Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.77 (726)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

vs

[Shopify POS](https://www.capterra.com/p/205337/Shopify-POS/)[4.56 (242)](https://www.capterra.com/p/205337/Shopify-POS/reviews/)

$349one time

Price

$5/month

3.8

Features

4.5

3.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/152638-205337/Epos-Now-vs-Shopify-POS)

[Square for Retail](https://www.capterra.com/p/170272/Square-for-Retail/)[4.67 (493)](https://www.capterra.com/p/170272/Square-for-Retail/reviews/)

vs

[Odoo](https://www.capterra.com/p/135618/Odoo/) [4.20 (1,314)](https://www.capterra.com/p/135618/Odoo/reviews/)

$0/month

Price

$31.1/month

4.5

Features

4.2

4.7

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/135618-170272/Odoo-vs-Square-for-Retail)

[Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.77 (726)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

vs

[Boulevard](https://www.capterra.com/p/180087/Boulevard/)[4.61 (367)](https://www.capterra.com/p/180087/Boulevard/reviews/)

$349one time

Price

$176/month

3.8

Features

4.4

3.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/152638-180087/Epos-Now-vs-Boulevard)

[Square for Retail](https://www.capterra.com/p/170272/Square-for-Retail/)[4.67 (493)](https://www.capterra.com/p/170272/Square-for-Retail/reviews/)

vs

[Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[4.03 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/)

$0/month

Price

$109/month

4.5

Features

3.9

4.7

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/120491-170272/Lightspeed-Retail-vs-Square-for-Retail)

[Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.77 (726)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

vs

[Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[4.15 (553)](https://www.capterra.com/p/136301/Toast-POS/reviews/)

$349one time

Price

$69/month

3.8

Features

4.1

3.8

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/136301-152638/Toast-POS-vs-Epos-Now)

[Square for Retail](https://www.capterra.com/p/170272/Square-for-Retail/)[4.67 (493)](https://www.capterra.com/p/170272/Square-for-Retail/reviews/)

vs

[Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)[4.30 (601)](https://www.capterra.com/p/133133/Cin7/reviews/)

$0/month

Price

$349/month

4.5

Features

4.2

4.7

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/133133-170272/Cin7-vs-Square-for-Retail)