# Epos Now vs PayPal Point of Sale: Features and Cost Comparison 2026 | Capterra

> Epos Now vs PayPal Point of Sale: Which point of sale tool is right for you? Dive into our detailed comparison of their features, costs, and user experience to make your decision.

Source: https://www.capterra.com/compare/152638-171165/Epos-Now-vs-PayPal-Here-app

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# Epos Now vs PayPal Point of Sale Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Epos NowPayPal Point of Sale2/4 selected

[Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.8 (711)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

[PayPal Point of Sale](https://www.capterra.com/p/171165/PayPal-Here-app/)[4.6 (2290)](https://www.capterra.com/p/171165/PayPal-Here-app/reviews/)

[## Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.8 (711)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

[## PayPal Point of Sale](https://www.capterra.com/p/171165/PayPal-Here-app/)[4.6 (2290)](https://www.capterra.com/p/171165/PayPal-Here-app/reviews/)

Starting Price

$349.00one time

Starting Price

$349.00one time

Value-for-Money

3.6

Functionality

3.8

Ease of Use

3.8

Customer Service

3.6

Starting Price

$0.01

Starting Price

$0.01

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.6

Customer Service

4.3

Reviews Sentiment

Based on [711 reviews](https://www.capterra.com/p/152638/Epos-Now/reviews/)

Positive

483

Neutral

39

Negative

189

Positive

483

Neutral

39

Negative

189

Reviews Sentiment

Based on [2,290 reviews](https://www.capterra.com/p/171165/PayPal-Here-app/reviews/)

Positive

2,167

Neutral

93

Negative

30

Positive

2,167

Neutral

93

Negative

30

Best for (according to reviews)

-   **Business size**: Small businesses account for 96% of reviews (631), demonstrating broad uptake among this segment.
-   **Industry**: Retail (34%), hospitality (13%), and food & beverages (13%) are the main industries using Epos Now.
-   **Use cases**: Point of sale (38%), payment processing (31%), and retail POS system (31%) are the primary use cases, reflecting a focus on transaction management.

Best for (according to reviews)

-   **Business size**: Small businesses account for 71% of reviews (1634), reflecting high usage rates among this segment compared to midsize (12%) and enterprise (11%) organizations.
-   **Industry**: Retail, education management, and health/wellness/fitness together represent 18% of reviews, indicating moderate adoption across these sectors.
-   **Use cases**: Mobile credit card processing (43%), point of sale (34%), and small business POS (21%) are the primary applications, supporting diverse transaction needs.

## Reviewer verdict

Epos Now

Epos Now users find it suitable for businesses seeking affordable initial costs and a customizable POS system, appreciating its effective implementation management and integration with existing programs. Reviewers value its detailed sales reports and inventory management features, though they note recurring issues with system reliability, customer support, and unexpected additional costs.

PayPal Point of Sale

PayPal Zettle users consider it a strong choice for small businesses and startups needing reliable, user-friendly payment processing and transparent, flat-rate pricing. Reviewers highlight its efficient inventory management, accessible sales reporting, and seamless integration with PayPal, while mentioning concerns about high transaction fees and occasional payment processing delays.

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## Features comparison

In the point of sale market, Epos Now and PayPal Zettle both offer a range of features, and comparing them goes beyond just looking at price. Understanding which functionalities align with your specific requirements can help maximize value and eliminate unnecessary spending. Below is a breakdown of the most critical aspects to consider. \[[1](#source-item-1)\]

Key features rated by users

Features selected based on 10,015 reviews from Point of Sale users.  
about the Fit Score methodology.

Fit Score methodology

To calculate the Fit Score, our proprietary methodology factors in the following:

  

-   The importance level for each feature. By default, this is determined by user reviews. They can rate a feature Critical, High, Low, or Not Used.
-   Feedback from real users on how the product performs for each key feature, derived from verified user reviews and ratings.

  

Please note:

  

-   To calculate the Fit Score, the number of reviews for those features and the actual rating carry the same weight. You might see that, in some cases, even though the ratings are the same, we still determine a winner because it had more reviews.
-   If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation.

Epos Now

73%Fit

Feature ratings

Payment Processing

3.5

Electronic Payments

3.6

Sales Reports

3.7

Inventory Management

3.1

PayPal Point of Sale

83%Fit

High performer

Feature ratings

Payment Processing

4.6

Electronic Payments

4.6

Sales Reports

4.5

Inventory Management

4.3

Payment Processing

3.5 (204)

4.6 (216)

Epos Now users have mixed experiences with payment processing. Some users appreciate the integration with card payment terminals, competitive fees, and prompt payment deposits. However, many users report issues such as unauthorized charges, system glitches, and difficulties with customer support. PayPal Zettle users generally find payment processing quick, efficient, and reliable. They appreciate the wide range of accepted payment methods and the ease of use. Some users mention occasional delays in payment notifications and withheld payments. Overall, users find Epos Now's payment processing beneficial but problematic, while they value PayPal Zettle for its reliability and efficiency.

Electronic Payments

3.6 (130)

4.6 (149)

Epos Now users have varied experiences with electronic payments. Some users find the system easy to use and appreciate the integration with card terminals. However, other users report issues with system freezing, setup difficulties, and lack of support. PayPal Zettle users generally find electronic payments straightforward and efficient. They appreciate the user-friendly interface, fast processing, and integration with PayPal. Some users mention that the platform can be complex and that it may not work in all countries. In general, users find Epos Now's electronic payments useful but occasionally problematic, while they value PayPal Zettle for its ease of use and efficiency.

Sales Reports

3.7 (225)

4.5 (232)

Epos Now users have mixed opinions about sales reports. Some users find the reports detailed, easy to extract, and helpful for understanding sales trends. However, other users report issues with incorrect data, system freezes, and lack of functionality. PayPal Zettle users generally appreciate the sales reports feature, finding it beneficial for tracking inventory, revenue, and performance. They value the ability to view and export reports easily, though some users mention that the reports are basic and lack analytical depth. In summary, users find Epos Now's sales reports detailed but sometimes unreliable, while they appreciate PayPal Zettle for its useful and accessible reporting features.

Inventory Management

3.1 (136)

4.3 (170)

Epos Now users have varied experiences with inventory management. Some users find it useful for managing stock levels and sales, while other users report issues with system compatibility, inaccuracies, and complexity. PayPal Zettle users generally find inventory management efficient and easy to use. They appreciate features like automated tracking, integration with other platforms, and timely replenishment notifications. Some users mention difficulties with multiple locations and initial setup. Overall, users find Epos Now's inventory management beneficial but problematic, while they value PayPal Zettle for its simplicity and effectiveness.

## Pricing comparison

### Starting prices

Epos Now

$349.00

Flat Rate

(One Time)

Free Trial

Free Version

[View pricing plans](https://www.capterra.com/p/152638/Epos-Now/pricing/)

PayPal Point of Sale

$0.01

Not provided by vendor

Free Trial

Free Version

### Value-for-money analysis

3.6 (711)

4.5 (2290)

Comparing reviews of both Epos Now and PayPal Zettle reveals how users perceive both products' value for money: Epos Now reviewers say it offers a mix of affordable pricing and functionalities, and PayPal Zettle reviewers highlight its transparent and competitive pricing. Reviewers find that Epos Now provides good value for money, mentioning its low initial costs and the affordability of its basic system. They appreciate the variety of apps available, although some note that the additional costs for these apps can add up. Users also value the responsive support and the system's overall cost-effectiveness. However, some reviewers express concerns about deceptive pricing, unexpected charges, and high costs for additional features and support. When it comes to PayPal Zettle, reviewers appreciate its transparent pricing and affordability, particularly for small businesses and startups. They value the flat-rate pricing and the absence of hidden fees, which they say helps with budgeting. Users also find the system cost-effective and easy to use. However, some reviewers mention that the transaction fees can be high and that the overall cost may be expensive compared to other options, especially for frequent users or those with limited budgets.

## How does the user experience compare on Epos Now vs PayPal Point of Sale?

### Overall rating

3.8 (711)

4.6 (2290)

### User interface

Epos Now

PayPal Point of Sale

### Customer service and support

Epos Now

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

PayPal Point of Sale

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

## What users say about the pros and cons of Epos Now vs PayPal Point of Sale

These point of sale software solutions have been evaluated by verified reviewers on Capterra. Check out what real users say about Epos Now and PayPal Zettle to find out which one would work best for your needs. Users appreciate Epos Now for its effective implementation management, noting that the development team works closely with businesses to integrate existing programs and facilitate company visions. They find the implementation managers helpful and thorough in guiding them through the setup process. At the same time, PayPal Zettle users value its online payment capabilities, highlighting its intuitive interface and seamless integration with PayPal. They appreciate the ease of managing payments both online and offline, as well as the variety of payment options available. However, Epos Now users express dissatisfaction with customer service, support services, and call support, citing unhelpful representatives and unresolved issues. Meanwhile, PayPal Zettle users are concerned about card processing issues, slow issue resolution, and high transaction fees, which they find burdensome for small businesses. \[[2](#source-item-2)\]

Pros

Epos Now

RD

Ryan D

OwnerRestaurants, 11 - 50 employeesUsed the software for: Less than 6 months.

“With the implementation of Epos Now At Canalside restaurant Ltd, we have greatly improved our service to our customers and sped up the process from start to finish, with less mistakes being made especially with our integrated card machine this is also helping us retain money otherwise lost due to human error.“

July 18, 2025

MG

Mark G

Company Director and Operations ManagerRestaurants, 11 - 50 employeesUsed the software for: More than 2 years.

“The annual fee for our multiple tills is very reasonable and the software is comprehensive, allowing for detailed sales reporting, staff login, timesheet and payroll recording and much more.“

September 10, 2025

PayPal Point of Sale

EW

Elizabeth W

Finance teamAccounting, 2 - 10 employeesUsed the software for: 6-12 months.

“We like being able to add folders of our products on the Point of Sale and having images of the products and we like being able to pull informative reports for the transactions.“

July 11, 2025

NN

Nick N

OwnerTextiles, 11 - 50 employeesUsed the software for: 1-2 years.

“I started using PayPal Zettle for my little shop and honestly it made taking payments way less stressful.“

May 13, 2025

Cons

Epos Now

SR

Stuart R

DirectorHospitality, 11 - 50 employeesUsed the software for: 6-12 months.

“You cant drag and drop buttons on till screen to put them in order so it is somewhat difficult to visually set up.“

October 1, 2025

JC

Jane C

PartnerHospitality, 11 - 50 employeesUsed the software for: Less than 6 months.

“Unfortunately, this function can’t be used without also giving staff access to till functionality, which isn’t ideal for team members like kitchen staff or runners who don’t need that level of access.“

July 16, 2025

PayPal Point of Sale

IC

Ismael C

Staffing ManagerHospitality, 11 - 50 employeesUsed the software for: 1-2 years.

“Overall it was an expensive option in terms of rates and it was not ideal because each terminal showed sales reports without the ability to put a security lock on that function.“

November 27, 2024

SB

Salah B

GérantPublishing, 2 - 10 employeesUsed the software for: 1-2 years.

“I find that transaction fees are relatively high, which can weigh on small businesses, as well as some customization limitations for advanced features.“

May 29, 2024

* * *

Sources

1.  Our research team identified features from vendor websites based on their analysis of what users find valuable or expect from point of sale software. This list is not exhaustive. For additional features, refer to the vendor’s website.
    
2.  Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, topic coverage, and thematic relevance. Excerpts are evaluated for positive or negative sentiment and receive a sentiment score. They represent user opinion and do not represent the views of, nor constitute, an endorsement by Capterra or its affiliates. Excerpts are not edited for clarity or grammar.
    

* * *

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