# Compare Epos Now vs SMRT Systems 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Epos Now and SMRT Systems based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/152638-175015/Epos-Now-vs-SMRT-POS

---

# Epos Now vs SMRT Systems Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Epos NowSMRT Systems2/4 selected

[Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.8 (711)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

[SMRT Systems](https://www.capterra.com/p/175015/SMRT-POS/)[4.9 (117)](https://www.capterra.com/p/175015/SMRT-POS/reviews/)

[## Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.8 (711)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

Starting Price

$349.00one time

Value-for-Money

3.6

Functionality

3.8

Ease of Use

3.8

Customer Service

3.6

Reviews Sentiment

Based on [711 reviews](#user-reviews)

Positive

483

Neutral

39

Negative

189

[## SMRT Systems](https://www.capterra.com/p/175015/SMRT-POS/)[4.9 (117)](https://www.capterra.com/p/175015/SMRT-POS/reviews/)

Starting Price

$75.00/month

Value-for-Money

4.7

Functionality

4.8

Ease of Use

4.8

Customer Service

4.9

Reviews Sentiment

MW

JK

Based on [117 reviews](#user-reviews)

Positive

116

Neutral

0

Negative

1

## Summary

* * *

Key features rated by users

Features selected based on 4,580 reviews from point of sale software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

72%Fit

High performer

Feature ratings

Payment Processing

3.5

Electronic Payments

3.6

Sales Reports

3.7

Inventory Tracking

3.5

Inventory Management

3.1

63%Fit

Not enough reviews

Feature ratings

Payment Processing

5.0

Electronic Payments

\--

Sales Reports

4.0

Inventory Tracking

\--

Inventory Management

4.8

User satisfaction

User satisfaction

3.8

User reviews[711](https://www.capterra.com/p/152638/Epos-Now/reviews/)

Ease of use

3.8

Functionality

3.8

Value for money

3.6

Customer support

3.6

User satisfaction

4.9

User reviews[117](https://www.capterra.com/p/175015/SMRT-POS/reviews/)

Ease of use

4.8

Functionality

4.8

Value for money

4.7

Customer support

4.9

Price starts from

Price starts from

$349Flat Rate, One Time

-   Free version
-   Free trial

Price starts from

$75Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Epos Now's award-winning POS offers specialized hardware and software for all kinds of retail and hospitality businesses of any size, with an overall Trustpilot score of 4.5/5 (Dec 2025).

Best for

Dry cleaners, tailors, laundries and fire restoration services that want to leverage technology to create more customers and increase their productivity.

## User reviews

Pros & cons

RD

Ryan D.

Owner

> "With the implementation of Epos Now At Canalside restaurant Ltd, we have greatly improved our service to our customers and sped up the process from start to finish,..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6858717)

SR

Stuart R.

Director

> "You cant drag and drop buttons on till screen to put them in order so it is somewhat difficult to visually set up."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7019329)

MG

Mark G.

Company Director and Operations Manager

> "The annual fee for our multiple tills is very reasonable and the software is comprehensive, allowing for detailed sales reporting, staff login, timesheet and..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7005498)

JC

Jane C.

Partner

> "Unfortunately, this function can’t be used without also giving staff access to till functionality, which isn’t ideal for team members like kitchen staff or runners..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6857182)

SK

Shahzad K.

Director

> "Its very valueable software we used more then one year only for me as a small bussiness Epos monthly charges qute high for us othervoice its very highly recommended..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7096604)

ES

Emily S.

Notary and DMV Agent

> "Sometimes the time difference between my location and the location of the home office has been difficult, but this is the only problem I have encountered in 5 years..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7034182)

PN

Patricia N.

Manager

> "I can have all my business products in the app and easy to manage inventory also it is easy to use just scan the barcode and I have all my products and sales data..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7050740)

SW

Sheila W.

partner

> "The only issue that I can think of is that I use I menu for all my streaming and it will not work on this POS."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7079232)

KA

Kasim A.

Director

> "We was on an old EPOS and having upgraded to EPOS now allows me amazing insight into my business, I can see my busy periods, get comprehensive sales reports, stock..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6424975)

RD

Richie D.

Owner

> "I had 4 different customer reps in the short time I used them. But worst of all when went to cancel their useless service they had me locked into a contract that I..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6852343)

JC

Jane C.

Partner

> "The system has proven to be very reliable, and the reporting functions in the back office are excellent — clear, comprehensive, and ideal for tracking sales and..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6857182)

AE

Aaron E.

Owner

> "I cannot recommend eposnow to anybody in any industry as from my experience, they have a complete disregard for their customers and fail to provide any level of..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7037594)

CG

Chrus G.

Owner

> "All the credit card payments go through the till system and makes it really quick and safe"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7052117)

JO

Jason O.

Managing Director

> "When it comes to spilting bills if it didnt print out so many receipts, having ten receipts split at sale makes it anoying"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6860737)

MS

Michele S.

Manager

> "Great help thanks for yoir support and the fun of being able to open back officecon my pone and laptop abd desktop"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7059565)

MA

Morag A.

Centre Manager

> "some reports are trickier to access than expected and amount of time learning the system is more than expected but"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7019633)

MG

Mark G.

Company Director and Operations Manager

> "The security features are excellent from passwords, staff login codes and auto timeout options on the screens."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7005498)

AAN

Abdullah Al N.

FOUNDER, CEO

> "Without sending and providing my requirements they are trying to charging me each month. When I talked to there support team they said they only provide invoicing,..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6308344)

MT

Marcus T.

Owner

> "The till system is very easy to use and navigate , we were able to add our own products and set up till exactly how we wanted it to look"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7020004)

SW

Sheila W.

partner

> "I was using another system and I could not get any support from them and if the guy came out to do anything he over charged me for anything he done."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7079232)

ER

Erlin R.

Owner

> "What I like most about the system is that you can access the system from anywhere, also you man maintains items from the back office without interfering with the..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6387488)

MR

Muhammad R.

admin

> "They constantly create trouble for loyal customers and seem more interested in collecting extra payments than providing support."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7027225)

SR

Stuart R.

Director

> "You can quickly check what you have sold the previous week which makes re ordering so easy."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7019329)

Fay M.

Director

> "There's lots of adviser calls and calls when you named adviser isn't available which can be over the top when you have already spoken to people."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6871810)

PD

Paul D.

Centre Manager

> "We have since upgraded to 2 tills and 3 card readers Very Good. When you had a system outage was back up and running in less than 60 minutes"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6827710)

AZ

Andre Z.

Opertor

> "good and clear but the waiting time was too long but fair that does not help that much when you have customers waiting."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7024455)

PG

Paul G.

Administratuve

> "The ease of having my entire ecosystem secure and maintaining a good inventory and secure payment method"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7049518)

PP

Paras P.

Director

> "Shopify app can mess up sometimes and sync the order twice which causes inventory issues but this has to do with the external app rather than eposnow but would be..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6427592)

MG

Mark G.

Company Director and Operations Manager

> "It is easy to take payments and you can add other tenders, allowing us to integrate our gift vouchers on the system."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7005498)

MD

Marquita D.

Operating manager

> "The only thing I did not like was in the beginning of taking card payments I did not process correctly, but again customer service did great getting it corrected."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7004932)

Liam B.

Owner

> "Amazing service and tracking across stock."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7034810)

SP

Samantha P.

Director

> "First time I purchased their software and they didnt support the set up properly, sent me faulty equipment, cut contact once they had my money and overcharged me..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6268337)

VR

Valerij R.

Director

> "Very easy to find or add products,change prices, card reader working very fast,very fast to retry a transaction."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7090336)

CD

Cal D.

vice chair

> "Debit machines are garbage. After we cancelled by phone they kept taking money from our account and charging our credit card. When we finally got in contact with..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6553584)

HG

Hamidreza G.

Owner

> "It also offers useful reporting features and flexibility for different type of businesses."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6863843)

VS

Vikram S.

It technician

> "Had their worst lagging system which lagged forever and they still want to charge you for what you have never signed up for and the guy who signed you up with all..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6240207)

AR

Alex R.

Bar Manager

> "To add, EPOS Now even kindly donated 2 extra handheld terminals to help us deal with the volume of people we were expecting for our event."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6323785)

MB

Michael B.

Manager

> "Months after my contract ended and the account cancelled, Eposnow continues to steal my money every month and refuses to process the refund I'm entitled to."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#GetApp___6342106)

Lance M.

Chair

> "The back office allows my team to handle issues outside the shop."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6864257)

PT

Peter T.

Director

> "The constant updating of stock can take time and it is slow to load sometimes"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6858260)

KW

Kate W.

owner manager

> "As a new start up business it has been able to offer what we have needed and we have had very few issues with it."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7020189)

FC

Ferris C.

CEO

> "Using Pay By Link is very clumsy and relies on Customers to use their mobile 'phones or email correctly, which many do not."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6687058)

MS

Michele S.

Manager

> "Easy too use and helpful staff that most always answer fast and the fast payment of my funds into my account."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7059565)

CG

Chrus G.

Owner

> "Nothing really the overall way the sales Team and the technical Team dealt with my purchase was second to none"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7052117)

SS

Simon S.

Printer

> "Very happy with this company always willing to sort out any issues you may have .They give you very good training so you can use the epos machine with ease"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7020106)

TW

Trevor W.

Work part time for my wife. Machine Embroidery

> "As an Embroidery business, I find the Stock Control difficult to get to grips with."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6858105)

PW

PAUL W.

MANAGIN DIRECTOR

> "We took the epos payments as well as decided to keep it all under one roof, this not only saved us money but gave us a much more modern card processing machine."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6416708)

MR

Muhammad R.

admin

> "No proper communication, no respect for customers — just excuses."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7027225)

BL

Beverley L.

owner

> "the monthly subscription is much cheaper than other systems we use."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7046277)

MOA

Muhammad Ousama A.

Director

> "They convince you to signing 1 year contract, but they tie you to a 3 years contract for a protection plan that you didn’t ask for"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#SoftwareAdvice___6562948)

RD

Ryan D.

Owner

> "Easy to use system, for both the front door and back door of the software, friendly staff and support team, quick response times and knowledgeable staff."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6858717)

MG

Marcello G.

Managing director

> "Not able to personalise printing orders"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6857769)

PG

Phil G.

Director

> "The integration with Xero also works seamlessly, which has been a great help for our accounting."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6856350)

AP

April P.

Partner

> "Technicians did not know my system and could not provide an owner manual for me to figure out the device and software."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6415636)

ES

Emily S.

Notary and DMV Agent

> "The quality of the equipment is great and they stand up to the wear and tear of daily use. "

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7034182)

DG

David G.

Manager

> "Our staff are forced to handwrite orders for the kitchen because the KDS doesn’t work properly."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6683583)

FH

Fouad H.

Owner

> "Best pos system easy to use the interface good easy to add items or departments or even customers i am happy"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7085605)

CA

Clayton A.

Owner Operator

> "I no longer use 95% of the hardware, it simply didn't hold up."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6765169)

WE

Wyn E.

Trustee

> "We found Epos to be a reliable and efficient product. When needed the support team have responded in a highly professional manner"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7033421)

MK

Mobin K.

Dispensing Optician

> "The sales sharks make things sound so good and appear to be very helpful in the beginning, but once you've paid them, they trap you"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6826164)

PG

Phil G.

Director

> "The till’s user interface is very intuitive, making it easy for all staff to get up and running with minimal training."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6856350)

KH

Karla H.

Owner

> "Sometimes a little difficult to find information in the FAQ. "

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6840782)

CW

Chris W.

Bookkeeper

> "very good, easy to use the back office save for a very few functionalities but, I put that down to lack of use and the fact I only do this part time."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7037073)

MK

Melissa K.

Florist

> "I had a minor hiccough when I first joined and was not told about the need to have integrated card payments and subsequently incurred an unexpected charge."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6428595)

Bernie W.

Manager

> "Easy to use difficult to load stock, worked well when running but never could do end of day reconcilliation"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7117560)

SP

Samantha P.

Director

> "I paid my money and then the sales advisor \[sensitive content hidden\] who promised to transfer my menus cut contact and left me with nothing."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6268337)

Fay M.

Director

> "The features in the back office are amazing and again so easy to navigate and find stats/ best sellers and records."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6871810)

AA

ADRIANO A.

Owner

> "they promised me that the credit card surcharge would have be available from September 21st but they didn't deliver, the surcharge was available only one month..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6044613)

MN

Mariama N.

Owner

> "Sales were easy review on a Monthly basis because of the reports being generated."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7018786)

KP

KYANNE P.

Owner

> "The printer broke within about 6 months and they sent me a new machine."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7004359)

HB

Hugo B.

Operation manager

> "Also it helps me a lot to give a good service to my clients, because payments became easy to process."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6879734)

MB

Michael B.

Manager

> "They are hard to contact during critical times of business, many of their staff are clearly totally inexperienced and inept, their management clearly doesn't care."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#GetApp___6342106)

MW

MICHAEL W.

Shop Manager

> "Easy to use and bank at the end of the day being able to see the projections ie takings tax profit margins etc great bit of kit and excellent customer service when..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6386967)

RS

Randall S.

Director

> "Totally misrepresented as suitable for cafes/restaurants."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6779678)

SC

Sandra C.

Owner

> "Epos is very efficient and gives so much detailed info regardingbyour sales."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6803362)

SP

Samantha P.

Director

> "What a ridiculous system to set up that cannot thrn be transferred and better still why did no one advise of this before I paid an employee £200 to set up the menus."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6268337)

DM

David M.

Chairman

> "As a beginner it was easy to use and set up once i had had a little practice using the system The new look which enables products to be displayed is much better"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6865752)

SE

Samir E.

Owner

> "Customer service, the till refused to let me access the till and gave an error message for months."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6400073)

ES

Emily S.

Notary and DMV Agent

> "The programs are very user friendly and my new staff can easily be trained to use them. "

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7034182)

PW

Pippa W.

Owner

> "That I can’t connect my kitchen order printer wirelessly."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6685696)

[View Reviews](https://www.capterra.com/p/152638/Epos-Now/reviews/)

MW

Marcus W.

Owner

> "I just have to say, SMRT Systems is an absolute game-changer for dry cleaning businesses. Since we..."

[See full review](https://www.capterra.com/p/175015/SMRT-POS/#Capterra___4767229)

RN

Ritah N.

production manager

> "I still find it hard to create reports on my own through the system."

[See full review](https://www.capterra.com/p/175015/SMRT-POS/#Capterra___4022271)

JK

Justin K.

CEO

> "By design, the system streamlines your operations, resulting in cost savings and more customer..."

[See full review](https://www.capterra.com/p/175015/SMRT-POS/#Capterra___5052473)

NS

Nichole S.

Store General Manager

> "It's not set up for pre-payment businesses."

[See full review](https://www.capterra.com/p/175015/SMRT-POS/#Capterra___4297659)

JK

Justin K.

CEO

> "I relied on it when I had just one store, and now, with 15 stores, it remains indispensable."

[See full review](https://www.capterra.com/p/175015/SMRT-POS/#Capterra___5052473)

MM

Mike M.

owner

> "Our old system did not allow for the picking up of a order without processing a payment."

[See full review](https://www.capterra.com/p/175015/SMRT-POS/#Capterra___2942858)

CA

Casi A.

Owner

> "This system has enabled my store to quickly and effectively serve customers by using the quick ticket."

[See full review](https://www.capterra.com/p/175015/SMRT-POS/#Capterra___3744626)

NS

Nichole S.

Store General Manager

> "So it makes a few things quite difficult on our end."

[See full review](https://www.capterra.com/p/175015/SMRT-POS/#Capterra___4297659)

JN

Jason N.

Route Operations Manager

> "The switch to SMRT has made my life so much easier as a Route Manager."

[See full review](https://www.capterra.com/p/175015/SMRT-POS/#Capterra___4927940)

GM

Greg M.

Owner

> "The only issues that I had was when my data was merged from my other POS to SMRT. "

[See full review](https://www.capterra.com/p/175015/SMRT-POS/#Capterra___2808321)

JM

Jamie M.

President

> "I love all of the email/text/issue history you can access. "

[See full review](https://www.capterra.com/p/175015/SMRT-POS/#Capterra___4867956)

JG

Joseph G.

President

> "Unable to upload photo detail."

[See full review](https://www.capterra.com/p/175015/SMRT-POS/#Capterra___3374868)

JK

Jeremy K.

Owner

> "SMRT is unmatched in helping me run my highly sophisticated, multiple location business."

[See full review](https://www.capterra.com/p/175015/SMRT-POS/#Capterra___4642315)

JP

Joseph P.

Owner

> "Number one complaint is not getting a ticket at drop"

[See full review](https://www.capterra.com/p/175015/SMRT-POS/#Capterra___3371285)

GH

Grace H.

Customer Service Representative

> "What I like most about this software is that you can access a lot more of the clients information in an..."

[See full review](https://www.capterra.com/p/175015/SMRT-POS/#Capterra___3801072)

SK

Sami K.

Owner

> "I understand why SMRT doesn't have customers fill out a ticket before we pick it up - it's confusing and..."

[See full review](https://www.capterra.com/p/175015/SMRT-POS/#Capterra___2503696)

JM

Jamie M.

President

> "I love the route management. "

[See full review](https://www.capterra.com/p/175015/SMRT-POS/#Capterra___4867956)

DL

Dina L.

Manager

> "I miss some of features that I am use too."

[See full review](https://www.capterra.com/p/175015/SMRT-POS/#Capterra___2806275)

JK

Jeremy K.

Owner

> "they are extremely knowledgeable about their product and are overachievers, working nights and weekends..."

[See full review](https://www.capterra.com/p/175015/SMRT-POS/#Capterra___4642315)

ES

Elizabeth S.

Owner

> "Cannot change automated texts that are sent as reminders to clients."

[See full review](https://www.capterra.com/p/175015/SMRT-POS/#Capterra___2557701)

JN

Jason N.

Route Operations Manager

> "Words cannot describe how SMRT has made my life so much better. "

[See full review](https://www.capterra.com/p/175015/SMRT-POS/#Capterra___4927940)

GH

Gregg H.

Owner

> "takes longer to write tickets then our previous system-"

[See full review](https://www.capterra.com/p/175015/SMRT-POS/#Capterra___2572399)

KB

Keith B.

GM

> "Customer service is amazing, very efficient and friendly team."

[See full review](https://www.capterra.com/p/175015/SMRT-POS/#Capterra___6035834)

JA

Jeremy A.

Owner

> "Understanding billing transactions can be difficult."

[See full review](https://www.capterra.com/p/175015/SMRT-POS/#Capterra___2323729)

TW

Tyson W.

Manager

> "I love how on one hand SMRT is easy to use, yet also has many advanced features that can be utilized for..."

[See full review](https://www.capterra.com/p/175015/SMRT-POS/#Capterra___3803076)

GH

Gregg H.

Owner

> "Things available on our old system are not available on this one and I'm not sure why they can't be"

[See full review](https://www.capterra.com/p/175015/SMRT-POS/#Capterra___2572399)

GH

Grace H.

Customer Service Representative

> "Switching from SPOT to SMRT was difficult the first day but in the long run made everything easier."

[See full review](https://www.capterra.com/p/175015/SMRT-POS/#Capterra___3801072)

JS

Jamal S.

Owner

> "The interface is not as aesthetically pleasing as Enlite."

[See full review](https://www.capterra.com/p/175015/SMRT-POS/#Capterra___2424034)

DT

Denise T.

President, CEO

> "The Pick up and Delivery segment has allowed us to manage our clients efficiently and customize to their..."

[See full review](https://www.capterra.com/p/175015/SMRT-POS/#Capterra___2562861)

AP

Arpna P.

Owner

> "Caused a lot of stress and took away from the ease of the transition."

[See full review](https://www.capterra.com/p/175015/SMRT-POS/#Capterra___2624293)

LC

Laurie C.

CEO

> "One of the best things about it is the web based platform so that we can easily access the system from..."

[See full review](https://www.capterra.com/p/175015/SMRT-POS/#Capterra___2323897)

VR

Verified Reviewer

COO

> "Can’t personalize the automated messages"

[See full review](https://www.capterra.com/p/175015/SMRT-POS/#Capterra___2584962)

AC

Alonso C.

President/CEO

> "What took several emails, manual phone calls and meetings with our management are now easily reported..."

[See full review](https://www.capterra.com/p/175015/SMRT-POS/#Capterra___2323860)

TK

Thomas K.

Owner

> "Arranging route stops is extremely clumsy"

[See full review](https://www.capterra.com/p/175015/SMRT-POS/#Capterra___2598501)

ST

Steve T.

Owner

> "I have found the support to be very good or excellent and the SMRT team in very caring."

[See full review](https://www.capterra.com/p/175015/SMRT-POS/#Capterra___3697338)

JG

Jim G.

Owner

> "The help menu is abysmal."

[See full review](https://www.capterra.com/p/175015/SMRT-POS/#Capterra___2325313)

[View Reviews](https://www.capterra.com/p/175015/SMRT-POS/reviews/)

## User interface

3.77 (711)

4.87 (117)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Accounting Integration

150

Important

Activity Dashboard

120

Important

Epos Now

44/50

-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Barcode Recognition
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Commission Management
-   Credit Card Processing
-   CRM
-   Customer Accounts
-   Customer Database
-   Customer History
-   Customizable Reports
-   Discount Management
-   eCommerce Management
-   Electronic Payments
-   Electronic Signature
-   Employee Management
-   Generative AI
-   Gift Card Management
-   Inventory Management
-   Inventory Tracking
-   Invoice Management
-   Layaway Management
-   Loyalty Program
-   Multi-Location
-   Offline Access
-   Ordering Automation
-   Order Management
-   Payment Processing
-   Point of Sale (POS)
-   Promotions Management
-   Purchase Order Management
-   Real-Time Data
-   Real-Time Reporting
-   Real-Time Updates
-   Receipt Management
-   Reporting & Statistics
-   Restaurant POS
-   Retail Inventory Management
-   Retail POS
-   Returns Management
-   Sales Order Management
-   Sales Reports
-   Sales Tax Management
-   Sales Trend Analysis
-   Stock Management

[See all features](https://www.capterra.com/p/152638/Epos-Now/#features)

SMRT Systems

Top features

46/50

-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Barcode Recognition
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Commission Management
-   Credit Card Processing
-   CRM
-   Customer Accounts
-   Customer Database
-   Customer History
-   Customizable Reports
-   Discount Management
-   eCommerce Management
-   Electronic Payments
-   Electronic Signature
-   Employee Management
-   Generative AI
-   Gift Card Management
-   Inventory Management
-   Inventory Tracking
-   Invoice Management
-   Layaway Management
-   Loyalty Program
-   Multi-Location
-   Offline Access
-   Ordering Automation
-   Order Management
-   Payment Processing
-   Point of Sale (POS)
-   Promotions Management
-   Purchase Order Management
-   Real-Time Data
-   Real-Time Reporting
-   Real-Time Updates
-   Receipt Management
-   Reporting & Statistics
-   Restaurant POS
-   Retail Inventory Management
-   Retail POS
-   Returns Management
-   Sales Order Management
-   Sales Reports
-   Sales Tax Management
-   Sales Trend Analysis
-   Stock Management

[See all features](https://www.capterra.com/p/175015/SMRT-POS/#features)

### Recognition

No recognitions have been awarded to Epos Now

No recognitions have been awarded to SMRT Systems

### Deployment & support

Epos Now

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

SMRT Systems

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Epos Now

-   By Epos Now
-   Located in United States
-   Founded in 2011

SMRT Systems

-   By SMRT Systems
-   Located in United States
-   Founded in 2015

## Popular Comparisons

[Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.77 (711)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

vs

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Features

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vs

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4.8

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[Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.77 (711)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

vs

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$349one time

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3.8

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3.8

Ease of Use

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[SMRT Systems](https://www.capterra.com/p/175015/SMRT-POS/)[4.87 (117)](https://www.capterra.com/p/175015/SMRT-POS/reviews/)

vs

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$75/month

Price

Contact vendor for pricing

4.8

Features

4.6

4.8

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/175015-222572/SMRT-POS-vs-Venmo-)

[Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.77 (711)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

vs

[Clover](https://www.capterra.com/p/226864/Clover/)[3.78 (566)](https://www.capterra.com/p/226864/Clover/reviews/)

$349one time

Price

Contact vendor for pricing

3.8

Features

3.8

3.8

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/152638-226864/Epos-Now-vs-Clover)

[SMRT Systems](https://www.capterra.com/p/175015/SMRT-POS/)[4.87 (117)](https://www.capterra.com/p/175015/SMRT-POS/reviews/)

vs

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$75/month

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$0/month

4.8

Features

4.5

4.8

Ease of Use

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[View full comparison](https://www.capterra.com/compare/175015-275802/SMRT-POS-vs-Square-Point-of-Sale)

[Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.77 (711)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

vs

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$349one time

Price

$5/month

3.8

Features

4.5

3.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/152638-205337/Epos-Now-vs-Shopify-POS)

[SMRT Systems](https://www.capterra.com/p/175015/SMRT-POS/)[4.87 (117)](https://www.capterra.com/p/175015/SMRT-POS/reviews/)

vs

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$75/month

Price

$99/month

4.8

Features

4.5

4.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/133390-175015/CleanCloud-vs-SMRT-POS)

[Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.77 (711)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

vs

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$349one time

Price

$158/month

3.8

Features

4.4

3.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/152638-180087/Epos-Now-vs-Boulevard)

[SMRT Systems](https://www.capterra.com/p/175015/SMRT-POS/)[4.87 (117)](https://www.capterra.com/p/175015/SMRT-POS/reviews/)

vs

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Price

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4.8

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4.8

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[View full comparison](https://www.capterra.com/compare/175015-205337/SMRT-POS-vs-Shopify-POS)

[Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.77 (711)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

vs

[Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[4.15 (549)](https://www.capterra.com/p/136301/Toast-POS/reviews/)

$349one time

Price

$69/month

3.8

Features

4.1

3.8

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/136301-152638/Toast-POS-vs-Epos-Now)

[SMRT Systems](https://www.capterra.com/p/175015/SMRT-POS/)[4.87 (117)](https://www.capterra.com/p/175015/SMRT-POS/reviews/)

vs

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$75/month

Price

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4.8

Features

4.4

4.8

Ease of Use

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