Epos Now vs Retail Express: Which is a better fit?

Updated on January 19th, 2025

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Retail Express

VISIT PROFILEPROFILE

Summary

Key features rated by users

Features selected based on 1,980 reviews from Retail POS System users.

67% Fit

High performer

Feature ratings

For Retail

2.8

Payment Processing

2.9

Inventory Management

2.6

Sales Reports

3.2

Point of Sale (POS)

3.7

--% Fit

Not enough reviews

Feature ratings

For Retail

Payment Processing

3.0

Inventory Management

2.5

Sales Reports

4.5

Point of Sale (POS)

User satisfaction

3.5

User reviews527

Ease of use

3.6

Functionality

3.5

Value for money

3.3

Customer support

3.3

3.9

User reviews17

Ease of use

3.6

Functionality

3.9

Value for money

4.1

Customer support

4.0

Price starts from

$349

One-time payment

Free version

Free trial

Yearly subscription

Free version

Free trial

Best for

Epos Now's award-winning POS offers specialized hardware and software for all kinds of retail and hospitality businesses of any size, with an overall Trustpilot score of 4.5/5 (April 2024).

Retail Express is the ideal choice for inventory-based retailers in Australia and New Zealand, designed to support businesses of all sizes, from individual stores to expansive multi-store brands.

User reviews

pros & cons

annie a

Manager

I absolutely love Espos now. It has an amazing back office, tons of report options and very easy to use as a manager.

Zehra Z

Managing Director

Since, the beginning I had many technical problems and problems with the support team. Once accidentally, they've deleted all my sales and product data during trading.

Josh J

Implementation Analyst

The system is very easy to use and is super user friendly. Customizable dashboards were a big plus as well.

Ray R

Director

I've run several small businesses for the past 30 years and this is absolutely the worst software decision I've made, the platform and support are just horrible.

Jay J

Owner

Been a functional system for my Golf Simulator business with great processing fee rates and the customer service has been very good.

Verified reviewer

Manager

Overall, my experience with EPos Now has been a disaster from start to finish. Poor customer service, buggy software, and deceptive pricing make them a company I would strongly advise anyone to avoid.

Matt M

Manager

Great service from the EposTeam, the integrations consultant included for his efficiency with our WorldPay integration. A massive thanks, especially to my implementation consultant.

Verified reviewer

Managing Director

Dreadful and extremely costly. Possibly the worst in over 30 years of working in Epos.

1 / 4

View Reviews

Luke L

Director

From the initial Sales manager, to the Implementation Manager. All staff were fantastic, enthusiastic and more than capable of handling any questions/issues I had.

Bradley B

Manager

It is terrible at everything thats not POS. Even stock managment is wrong.

Jonathan J

Owner

The POS itself is nice and relatively easy to use it has a nice look.

Daniel D

Managing Director

Sales Staff Promised the World, Product Failed Miserably.

Geoff G

Director

Excellent product with great integration across Shopify and Xero.

Jonathan J

Owner

Very poor customer service and poor system security.

Luke L

Director

The easy to use system means my staff picked it up quickly. The detailed Back of House reporting is a managers dream.

Paula P

Shareholder

Cannot believe how much it does for you and almost cuts your admin time by half at the very least.

1 / 4

View Reviews

Video reviews

No video reviews yet

User interface

No videos provided by vendor

1 screenshot

3 screenshots

Epos Now

45/50

Commission Management
Data Import/Export
Email Marketing
Multi-Currency
Returns Tracking
Accounting Integration
Activity Dashboard
API
Barcode Recognition
Barcode/Ticket Scanning
Billing & Invoicing
Cash Management
Credit Card Processing
Customer Database
Customer History
Customizable Reports
Data Synchronization
Discount Management
eCommerce Management
Electronic Payments
Electronic Signature
Employee Management
For Retail
Gift Card Management
Inventory Management
Inventory Replenishment
Inventory Tracking
Loyalty Program
Multi-Location
Order Management
Payment Processing
Point of Sale (POS)
Price/Margin Management
Pricing Management
Product Catalog
Promotions Management
Purchase Order Management
Real-Time Data
Real-Time Reporting
Real-Time Updates
Receipt Management
Reporting & Statistics
Retail Inventory Management
Retail Management
Returns Management
Sales Reports
Sales Tax Management
Sales Trend Analysis
Stock Management
Third-Party Integrations

See All features

Hide Retail POS System Software Features -

Accounting Integration
Activity Dashboard
API
Barcode Recognition
Barcode/Ticket Scanning
Billing & Invoicing
Cash Management
Commission Management
Credit Card Processing
Customer Database
Customer History
Customizable Reports
Data Import/Export
Data Synchronization
Discount Management
eCommerce Management
Electronic Payments
Electronic Signature
Email Marketing
Employee Management
For Retail
Gift Card Management
Inventory Management
Inventory Replenishment
Inventory Tracking
Loyalty Program
Multi-Currency
Multi-Location
Order Management
Payment Processing
Point of Sale (POS)
Price/Margin Management
Pricing Management
Product Catalog
Promotions Management
Purchase Order Management
Real-Time Data
Real-Time Reporting
Real-Time Updates
Receipt Management
Reporting & Statistics
Retail Inventory Management
Retail Management
Returns Management
Returns Tracking
Sales Reports
Sales Tax Management
Sales Trend Analysis
Stock Management
Third-Party Integrations

See All features

Retail Express

Top Features

48/50

Show Retail POS System Software Features +

Accounting Integration
Activity Dashboard
API
Barcode Recognition
Barcode/Ticket Scanning
Billing & Invoicing
Cash Management
Commission Management
Credit Card Processing
Customer Database
Customer History
Customizable Reports
Data Import/Export
Data Synchronization
Discount Management
eCommerce Management
Electronic Payments
Electronic Signature
Email Marketing
Employee Management
For Retail
Gift Card Management
Inventory Management
Inventory Replenishment
Inventory Tracking
Loyalty Program
Multi-Currency
Multi-Location
Order Management
Payment Processing
Point of Sale (POS)
Price/Margin Management
Pricing Management
Product Catalog
Promotions Management
Purchase Order Management
Real-Time Data
Real-Time Reporting
Real-Time Updates
Receipt Management
Reporting & Statistics
Retail Inventory Management
Retail Management
Returns Management
Returns Tracking
Sales Reports
Sales Tax Management
Sales Trend Analysis
Stock Management
Third-Party Integrations

See All features

Epos Now

Retail Express

Epos Now

Deployment

Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad

Support

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)
Chat

Training

In Person
Live Online
Webinars
Documentation
Videos

Retail Express

Deployment

Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad

Support

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)
Chat

Training

In Person
Live Online
Webinars
Documentation
Videos

Epos Now

By Epos Now
Located in United States
Founded in 2011

Retail Express

By Maropost
Located in Canada

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