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Epos Now's award-winning POS offers specialized hardware and software for all kinds of retail and hospitality businesses of any size, with an overall Trustpilot score of 4.5/5 (April 2024).
Retail stores, markets, pop-up shops, mobile events and many other use cases.
I absolutely love Espos now. It has an amazing back office, tons of report options and very easy to use as a manager.
Since, the beginning I had many technical problems and problems with the support team. Once accidentally, they've deleted all my sales and product data during trading.
The system is very easy to use and is super user friendly. Customizable dashboards were a big plus as well.
I've run several small businesses for the past 30 years and this is absolutely the worst software decision I've made, the platform and support are just horrible.
Been a functional system for my Golf Simulator business with great processing fee rates and the customer service has been very good.
Overall, my experience with EPos Now has been a disaster from start to finish. Poor customer service, buggy software, and deceptive pricing make them a company I would strongly advise anyone to avoid.
Great service from the EposTeam, the integrations consultant included for his efficiency with our WorldPay integration. A massive thanks, especially to my implementation consultant.
Dreadful and extremely costly. Possibly the worst in over 30 years of working in Epos.
Use your own payment processor, scans barcodes effortlessly, prints receipts, tracks customer purchase history, all from a very clean user friendly dashboard.
You can't edit an order that has been completed by either refunding or adding a product to the other. We keep getting connection error, login details incorrect when the details are actually correct.
The inventory management is great and copes seemlessly with a large amount of products (we currently have over 5 000 active listings) and high sales volumes.
So far, the experience hasn't been all smooth. I'll rate the experience as 70.
Big win on keeping stock in sync between webshop and brick shop.
The one missing feature would be having the app (even in a simple form) available for iphone.
Not to mention, the BEST Customer support ever. They helped me during early (March) pandemics, that is the actual reason why I stuck to them and got to know the product better.
Limited feature set and initial loading and connectivity issues with iOS.
Epos Now
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