# Compare Epos Now vs SpotOn 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Epos Now and SpotOn based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/152638-197473/Epos-Now-vs-SpotOn-Restaurant

---

# Epos Now vs SpotOn Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Epos NowSpotOn2/4 selected

[Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.8 (711)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

[SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.2 (367)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

[## Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.8 (711)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

Starting Price

$349.00one time

Value-for-Money

3.6

Functionality

3.8

Ease of Use

3.8

Customer Service

3.6

Reviews Sentiment

Based on [711 reviews](#user-reviews)

Positive

483

Neutral

39

Negative

189

[## SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.2 (367)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

Starting Price

$99.00/month

Value-for-Money

4.2

Functionality

4.2

Ease of Use

4.2

Customer Service

4.2

Reviews Sentiment

JD

Based on [367 reviews](#user-reviews)

Positive

302

Neutral

16

Negative

49

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 22,609 reviews from payment processing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

60%Fit

Missing features

Feature ratings

Data Security

3.8

Online Payments

4.0

Payment Fraud Prevention

NA

Expense Tracking

NA

Debit/Credit Card Processing

4.4

59%Fit

Missing features

Feature ratings

Data Security

4.1

Online Payments

4.0

Payment Fraud Prevention

NA

Expense Tracking

NA

Debit/Credit Card Processing

3.8

User satisfaction

User satisfaction

3.8

User reviews[711](https://www.capterra.com/p/152638/Epos-Now/reviews/)

Ease of use

3.8

Functionality

3.8

Value for money

3.6

Customer support

3.6

User satisfaction

4.2

User reviews[367](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

Ease of use

4.2

Functionality

4.2

Value for money

4.2

Customer support

4.2

Price starts from

Price starts from

$349Flat Rate, One Time

-   Free version
-   Free trial

Price starts from

$99Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Epos Now's award-winning POS offers specialized hardware and software for all kinds of retail and hospitality businesses of any size, with an overall Trustpilot score of 4.5/5 (Dec 2025).

Best for

SpotOn is a fully-integrated restaurant and retail management system empowering businesses of all sizes with digital tools supported by personal service at a fair price.

## User reviews

Pros & cons

RD

Ryan D.

Owner

> "With the implementation of Epos Now At Canalside restaurant Ltd, we have greatly improved our service to our customers and sped up the process from start to finish,..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6858717)

SR

Stuart R.

Director

> "You cant drag and drop buttons on till screen to put them in order so it is somewhat difficult to visually set up."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7019329)

MG

Mark G.

Company Director and Operations Manager

> "The annual fee for our multiple tills is very reasonable and the software is comprehensive, allowing for detailed sales reporting, staff login, timesheet and..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7005498)

JC

Jane C.

Partner

> "Unfortunately, this function can’t be used without also giving staff access to till functionality, which isn’t ideal for team members like kitchen staff or runners..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6857182)

SK

Shahzad K.

Director

> "Its very valueable software we used more then one year only for me as a small bussiness Epos monthly charges qute high for us othervoice its very highly recommended..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7096604)

ES

Emily S.

Notary and DMV Agent

> "Sometimes the time difference between my location and the location of the home office has been difficult, but this is the only problem I have encountered in 5 years..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7034182)

PN

Patricia N.

Manager

> "I can have all my business products in the app and easy to manage inventory also it is easy to use just scan the barcode and I have all my products and sales data..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7050740)

SW

Sheila W.

partner

> "The only issue that I can think of is that I use I menu for all my streaming and it will not work on this POS."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7079232)

KA

Kasim A.

Director

> "We was on an old EPOS and having upgraded to EPOS now allows me amazing insight into my business, I can see my busy periods, get comprehensive sales reports, stock..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6424975)

RD

Richie D.

Owner

> "I had 4 different customer reps in the short time I used them. But worst of all when went to cancel their useless service they had me locked into a contract that I..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6852343)

JC

Jane C.

Partner

> "The system has proven to be very reliable, and the reporting functions in the back office are excellent — clear, comprehensive, and ideal for tracking sales and..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6857182)

AE

Aaron E.

Owner

> "I cannot recommend eposnow to anybody in any industry as from my experience, they have a complete disregard for their customers and fail to provide any level of..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7037594)

CG

Chrus G.

Owner

> "All the credit card payments go through the till system and makes it really quick and safe"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7052117)

JO

Jason O.

Managing Director

> "When it comes to spilting bills if it didnt print out so many receipts, having ten receipts split at sale makes it anoying"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6860737)

MS

Michele S.

Manager

> "Great help thanks for yoir support and the fun of being able to open back officecon my pone and laptop abd desktop"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7059565)

MA

Morag A.

Centre Manager

> "some reports are trickier to access than expected and amount of time learning the system is more than expected but"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7019633)

MG

Mark G.

Company Director and Operations Manager

> "The security features are excellent from passwords, staff login codes and auto timeout options on the screens."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7005498)

AAN

Abdullah Al N.

FOUNDER, CEO

> "Without sending and providing my requirements they are trying to charging me each month. When I talked to there support team they said they only provide invoicing,..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6308344)

MT

Marcus T.

Owner

> "The till system is very easy to use and navigate , we were able to add our own products and set up till exactly how we wanted it to look"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7020004)

SW

Sheila W.

partner

> "I was using another system and I could not get any support from them and if the guy came out to do anything he over charged me for anything he done."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7079232)

ER

Erlin R.

Owner

> "What I like most about the system is that you can access the system from anywhere, also you man maintains items from the back office without interfering with the..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6387488)

MR

Muhammad R.

admin

> "They constantly create trouble for loyal customers and seem more interested in collecting extra payments than providing support."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7027225)

SR

Stuart R.

Director

> "You can quickly check what you have sold the previous week which makes re ordering so easy."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7019329)

Fay M.

Director

> "There's lots of adviser calls and calls when you named adviser isn't available which can be over the top when you have already spoken to people."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6871810)

PD

Paul D.

Centre Manager

> "We have since upgraded to 2 tills and 3 card readers Very Good. When you had a system outage was back up and running in less than 60 minutes"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6827710)

AZ

Andre Z.

Opertor

> "good and clear but the waiting time was too long but fair that does not help that much when you have customers waiting."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7024455)

PG

Paul G.

Administratuve

> "The ease of having my entire ecosystem secure and maintaining a good inventory and secure payment method"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7049518)

PP

Paras P.

Director

> "Shopify app can mess up sometimes and sync the order twice which causes inventory issues but this has to do with the external app rather than eposnow but would be..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6427592)

MG

Mark G.

Company Director and Operations Manager

> "It is easy to take payments and you can add other tenders, allowing us to integrate our gift vouchers on the system."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7005498)

MD

Marquita D.

Operating manager

> "The only thing I did not like was in the beginning of taking card payments I did not process correctly, but again customer service did great getting it corrected."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7004932)

Liam B.

Owner

> "Amazing service and tracking across stock."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7034810)

SP

Samantha P.

Director

> "First time I purchased their software and they didnt support the set up properly, sent me faulty equipment, cut contact once they had my money and overcharged me..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6268337)

VR

Valerij R.

Director

> "Very easy to find or add products,change prices, card reader working very fast,very fast to retry a transaction."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7090336)

CD

Cal D.

vice chair

> "Debit machines are garbage. After we cancelled by phone they kept taking money from our account and charging our credit card. When we finally got in contact with..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6553584)

HG

Hamidreza G.

Owner

> "It also offers useful reporting features and flexibility for different type of businesses."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6863843)

VS

Vikram S.

It technician

> "Had their worst lagging system which lagged forever and they still want to charge you for what you have never signed up for and the guy who signed you up with all..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6240207)

AR

Alex R.

Bar Manager

> "To add, EPOS Now even kindly donated 2 extra handheld terminals to help us deal with the volume of people we were expecting for our event."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6323785)

MB

Michael B.

Manager

> "Months after my contract ended and the account cancelled, Eposnow continues to steal my money every month and refuses to process the refund I'm entitled to."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#GetApp___6342106)

Lance M.

Chair

> "The back office allows my team to handle issues outside the shop."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6864257)

PT

Peter T.

Director

> "The constant updating of stock can take time and it is slow to load sometimes"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6858260)

KW

Kate W.

owner manager

> "As a new start up business it has been able to offer what we have needed and we have had very few issues with it."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7020189)

FC

Ferris C.

CEO

> "Using Pay By Link is very clumsy and relies on Customers to use their mobile 'phones or email correctly, which many do not."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6687058)

MS

Michele S.

Manager

> "Easy too use and helpful staff that most always answer fast and the fast payment of my funds into my account."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7059565)

CG

Chrus G.

Owner

> "Nothing really the overall way the sales Team and the technical Team dealt with my purchase was second to none"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7052117)

SS

Simon S.

Printer

> "Very happy with this company always willing to sort out any issues you may have .They give you very good training so you can use the epos machine with ease"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7020106)

TW

Trevor W.

Work part time for my wife. Machine Embroidery

> "As an Embroidery business, I find the Stock Control difficult to get to grips with."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6858105)

PW

PAUL W.

MANAGIN DIRECTOR

> "We took the epos payments as well as decided to keep it all under one roof, this not only saved us money but gave us a much more modern card processing machine."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6416708)

MR

Muhammad R.

admin

> "No proper communication, no respect for customers — just excuses."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7027225)

BL

Beverley L.

owner

> "the monthly subscription is much cheaper than other systems we use."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7046277)

MOA

Muhammad Ousama A.

Director

> "They convince you to signing 1 year contract, but they tie you to a 3 years contract for a protection plan that you didn’t ask for"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#SoftwareAdvice___6562948)

RD

Ryan D.

Owner

> "Easy to use system, for both the front door and back door of the software, friendly staff and support team, quick response times and knowledgeable staff."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6858717)

MG

Marcello G.

Managing director

> "Not able to personalise printing orders"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6857769)

PG

Phil G.

Director

> "The integration with Xero also works seamlessly, which has been a great help for our accounting."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6856350)

AP

April P.

Partner

> "Technicians did not know my system and could not provide an owner manual for me to figure out the device and software."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6415636)

ES

Emily S.

Notary and DMV Agent

> "The quality of the equipment is great and they stand up to the wear and tear of daily use. "

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7034182)

DG

David G.

Manager

> "Our staff are forced to handwrite orders for the kitchen because the KDS doesn’t work properly."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6683583)

FH

Fouad H.

Owner

> "Best pos system easy to use the interface good easy to add items or departments or even customers i am happy"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7085605)

CA

Clayton A.

Owner Operator

> "I no longer use 95% of the hardware, it simply didn't hold up."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6765169)

WE

Wyn E.

Trustee

> "We found Epos to be a reliable and efficient product. When needed the support team have responded in a highly professional manner"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7033421)

MK

Mobin K.

Dispensing Optician

> "The sales sharks make things sound so good and appear to be very helpful in the beginning, but once you've paid them, they trap you"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6826164)

PG

Phil G.

Director

> "The till’s user interface is very intuitive, making it easy for all staff to get up and running with minimal training."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6856350)

KH

Karla H.

Owner

> "Sometimes a little difficult to find information in the FAQ. "

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6840782)

CW

Chris W.

Bookkeeper

> "very good, easy to use the back office save for a very few functionalities but, I put that down to lack of use and the fact I only do this part time."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7037073)

MK

Melissa K.

Florist

> "I had a minor hiccough when I first joined and was not told about the need to have integrated card payments and subsequently incurred an unexpected charge."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6428595)

Bernie W.

Manager

> "Easy to use difficult to load stock, worked well when running but never could do end of day reconcilliation"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7117560)

SP

Samantha P.

Director

> "I paid my money and then the sales advisor \[sensitive content hidden\] who promised to transfer my menus cut contact and left me with nothing."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6268337)

Fay M.

Director

> "The features in the back office are amazing and again so easy to navigate and find stats/ best sellers and records."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6871810)

AA

ADRIANO A.

Owner

> "they promised me that the credit card surcharge would have be available from September 21st but they didn't deliver, the surcharge was available only one month..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6044613)

MN

Mariama N.

Owner

> "Sales were easy review on a Monthly basis because of the reports being generated."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7018786)

KP

KYANNE P.

Owner

> "The printer broke within about 6 months and they sent me a new machine."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7004359)

HB

Hugo B.

Operation manager

> "Also it helps me a lot to give a good service to my clients, because payments became easy to process."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6879734)

MB

Michael B.

Manager

> "They are hard to contact during critical times of business, many of their staff are clearly totally inexperienced and inept, their management clearly doesn't care."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#GetApp___6342106)

MW

MICHAEL W.

Shop Manager

> "Easy to use and bank at the end of the day being able to see the projections ie takings tax profit margins etc great bit of kit and excellent customer service when..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6386967)

RS

Randall S.

Director

> "Totally misrepresented as suitable for cafes/restaurants."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6779678)

SC

Sandra C.

Owner

> "Epos is very efficient and gives so much detailed info regardingbyour sales."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6803362)

SP

Samantha P.

Director

> "What a ridiculous system to set up that cannot thrn be transferred and better still why did no one advise of this before I paid an employee £200 to set up the menus."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6268337)

DM

David M.

Chairman

> "As a beginner it was easy to use and set up once i had had a little practice using the system The new look which enables products to be displayed is much better"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6865752)

SE

Samir E.

Owner

> "Customer service, the till refused to let me access the till and gave an error message for months."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6400073)

ES

Emily S.

Notary and DMV Agent

> "The programs are very user friendly and my new staff can easily be trained to use them. "

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7034182)

PW

Pippa W.

Owner

> "That I can’t connect my kitchen order printer wirelessly."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6685696)

[View Reviews](https://www.capterra.com/p/152638/Epos-Now/reviews/)

JD

Judson D.

Owner Operator

> "Guest Service from the support team, most of all \[sensitive content hidden\] It very user friendly product and helps us keep track of..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6838509)

KG

Kris G.

Owner

> "We are still having problems with the system, accurate reporting, credit card processing and their ability to fix many of the problems..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7118671)

AG

Ann G.

General manager

> "He’s knowledgeable, responsive, and genuinely focused on helping our business succeed. If you want a reliable, all-in-one solution..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6866307)

CG

Cary G.

Managing Partner

> "Reports, Contest setup poor, Enterprise Reporting, flexibility of moving certain items on ticket command screens, handheld..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7071586)

MT

Madison T.

Owner

> "Our sales rep visited our cafe in person several times, bringing free promo items, and cookies, and pitching all of her sales tactics."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6685812)

TE

Tony E.

Finance Manager

> "I still don’t have resolved various issues such as billing tied to move to SpotOn on credit card fees, export integration to..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6768236)

TC

Tadeo C.

GM

> "The platform is robust, user-friendly, and designed to handle the unique demands of complex businesses."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7010276)

KG

Kris G.

Owner

> "The next day brought a fresh new set of challenges, including categories disappearing and previous day programming corrections being..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7118671)

HF

Hernan F.

Owner

> "Thanks to the help of \[sensitive content hidden\] , I found a resolution for the issues I have."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7078579)

AP

Anthony P.

Program Manager

> "There is no way for a customer to check a gift card balance online. When I sought customer support it took a number of back and forth..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6267979)

KC

Kate C.

Director of Events and Community Engagement

> "We used micros before and this is night and day improvements and ease of training, improvements and edits."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6766622)

VA

Vince A.

President

> "This situation has led to the loss of multiple food truck events and forced a 24-hour delay in opening our brick-and-mortar..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6492986)

TC

Tadeo C.

GM

> "SpotOn is an exceptional payment processing and digital marketing partner that truly gets the needs of today’s businesses."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7010276)

LG

Lauren G.

General Manager

> "I've had $300 bar tabs completely disappear and then have to try and remember everything the guest ordered to re-ring it."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7017164)

FE

FREDDIE E.

manager

> "great service and fast response to issues and also easy to use devices."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7048405)

MT

Madison T.

Owner

> "However, after telling Spot On that we decided to go with a different company because the other company was offering free hardware,..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6685812)

TS

Tracy S.

President

> "There have been a couple of minor tweaks and fixes needed but they were remedied quickly."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6833919)

AH

Adam H.

Owner

> "Poor advance coordination with the applications prior to installation which creates a great deal of unnecessary stress and confusion..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6769879)

VR

Verified Reviewer

Owner

> "SpotOn does provide a competitive price for CC processing and POS systems included."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6460818)

BM

Bruno M.

president

> "So you pay tax on the sale, and Sales tax is not properly deducted."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7049382)

ZC

Zoe C.

Assistant Manager, Marketing Director

> "I also appreciate how everything is intertwined if you go with the whole package - POS, Reserve, & Teamwork."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6488710)

JP

Jennifer P.

Owner

> "After much back and forth, we finally received a replacement router but received no credit for the months we paid for the non-working..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6850469)

DO

Dasha O.

Admin

> "I like that they offer a cellular backup incase of an internet problem. "

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6507951)

KG

Kris G.

Owner

> "I guess I would have to say Spot On’s inability to fix the problems is the biggest problem we have currently"

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7118671)

JD

Judson D.

Owner Operator

> "Very easy to use and learn with the BOH and seems to be easy for our staff to use on the POS stations."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6838509)

LG

Lauren G.

General Manager

> "You create a tab for a customer and it just completely disappears sometimes!"

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7017164)

PL

Parish L.

General Manager

> "sensitive content hidden\] is one of the best supporters (Customer & phone)."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6879343)

JP

Jennifer P.

Owner

> "SpotOn puts in an enormous effort to sign-up your business initially, but does not put in effort to retain your business."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6850469)

RW

Reagan W.

Owner

> "A lot of Point of Sale systems charge a transaction fee for each transaction, so to me, it should help me make things flow smoother..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4914600)

HF

Hernan F.

Owner

> "Too many departments to resolve issues."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7078579)

LP

Louis P.

Facilitator

> "Excellent response time and customer service."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6792399)

LG

Lauren G.

General Manager

> "I bought my system from a third party so I can't even go through Spoton's customer service."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7017164)

JH

Julie H.

Owner

> "The express POS is very simple to program and is easy to train new employees how to use it. "

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6804949)

MT

Madison T.

Owner

> "We made several phone calls and sent many emails and still never heard back. When they finally came out to install the hardware, they..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6685812)

SP

Servando P.

CFO

> "I think Toast and even Breadcrumb are much better POS systems."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6710583)

RW

Rachel W.

owner

> "Constant handheld issues caused our staff years of grief during busy times."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6767656)

AG

Ann G.

General manager

> "Most importantly, Ivan Monroy’s support has been outstanding."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6866307)

VA

Vince A.

President

> "The Kitchen Display System (KDS) has not been working as expected, and despite our repeated attempts to get help, we have received no..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6492986)

AR

Antonio R.

Owner

> "Customer service, friendly usage, overall platform, integración capabilities, progressive software, Reporting."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6176502)

JP

Jennifer P.

Owner

> "As a result employees do not use them and we have to continue paying for them because of our contract."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6850469)

JO

Jackie O.

owner

> "I look forward to being able to tap into more features as we grow. "

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6273103)

MT

Madison T.

Owner

> "Prices in the system were (and still are) incorrect and you can only alter them if you have access to a laptop."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6685812)

VR

Verified Reviewer

Owner

> "Nothing changed on my end and my revenue stayed consistent."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6460818)

KG

Kris G.

Owner

> "All I can do is warn anyone thinking about purchasing this system regrets."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7118671)

GRP

Ganesh Reddy P.

Manager

> "From consistent and productive retail location frameworks to incorporated administration arrangements worked for the quickly..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4317730)

RW

Rachel W.

owner

> "It is not the right system for bars/restaurants."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6767656)

GRP

Ganesh Reddy P.

Manager

> "Known for its quick advancement and customized help, SpotOn offers a start to finish programming and installment stage to smooth out..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4317730)

VA

Vince A.

President

> "Every request for a manager’s callback has been ignored, leaving us to deal with significant operational challenges on our own."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6492986)

AH

Adam H.

Owner

> "System appears to be easy to navigate and intuitive."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6769879)

JP

Jason P.

Owner

> "Hardware locking up, freezing and impacting work shifts and service."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6595478)

MS

Michal S.

Partner

> "I like the fact that this is flexible when it comes to hardware, when you can have a multitude of registers and handheld devices."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6027088)

HF

Hernan F.

Owner

> "Too much problems with the company."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7078579)

LP

Louis P.

Facilitator

> "Awesome sales person Mr."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6792399)

CC

Cindy C.

Chef Owner

> "POS main screen slow and not touch sensitive as it should be"

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6808926)

HL

Heathee L.

Owner operator

> "Hands on help from the rep to set and customer service throughout the whole process. Once you’re set up it’s very convenient for the..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6018153)

VR

Verified Reviewer

Owner

> "They did not make me pay any penalties but nobody could provide me a valid reason as to why I had to pay more every single month..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6460818)

PR

Pamela R.

Special Events Bar Manager

> "I was really excited to get information about SpotOn, especially since I knew the sales rep personally."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6321388)

DJ

DAKIN J.

OWNER

> "ALL MY FUNDS FROM GOING THROUGH AND DIDNT ALLOW MY TRANSACTIONS TO GO THROUGH."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6295609)

CH

Caitlin H.

GM

> "SpotOn Reporting is incredibly impactful and allows for a easy snapshot of all things on the reporting end!"

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4964656)

TS

Trent S.

owner

> "From not allowing us to start a tab with American Express to not allowing us to re adjust a tip if it was entered incorrectly.. For..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#SoftwareAdvice___6193076)

SA

Shane A.

ceo

> "Portable credit card reader is a life changer and rarely do I have to remember to charge it or turn it off!Super"

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4734784)

JK

James K.

Chef Owner

> "It has taken 2 months to address our issues and they still aren't resolved."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6871919)

SW

Susan W.

Accountant/Co-Owner

> "Everything from the process of giving them what they needed to get us started for what we needed in a POS system to the installation..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4140551)

CC

Cindy C.

Chef Owner

> "Menu build not handled as well as I would have liked and as I was assured it would be"

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6808926)

CW

Cristian W.

finance manager

> "easy to combine with our other products"

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6243111)

SB

Stephen B.

CFO

> "Constant problems with the register and system and poor to no response time. "

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6631632)

LJ

Lyndsey J.

Owner

> "The reports that are available will help us with food costs and customer service."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4768603)

BW

Brenda W.

Partner

> "Our beginning relationship was not that great as a rep left the company within days of us beginning our setup without a word to us."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6666555)

ZC

Zoe C.

Assistant Manager, Marketing Director

> "Tech support and (especially \[sensitive content hidden\]) are very responsive and helpful."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6488710)

CH

Cale H.

Owner/operator

> "Customer service/back-end, point of sale, scheduling, proposals (or lack there of), credit card machine, basically everything."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4805189)

AR

Antonio R.

Owner

> "With \[sensitive content hidden\] help, we have been able to easily manage multiple locations and administrators."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6176502)

MT

Madison T.

Owner

> "Our cafe is also still not listed on Door Dash."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6685812)

JL

Jordan L.

Head Manager

> "Love the adaptability and how easy it is to change."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6451375)

VA

Vince A.

President

> "The in-house issues it’s now causing has taken it to a new level of dissatisfaction."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6492986)

TD

Tammy D.

Manager

> "sensitive content hidden\] stayed with us during our busiest times and help troubleshoot and solve any glitches that came up."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4815434)

RA

Rachel A.

owner

> "has the occasional glitch and the phone customer service line can be tricky and take a long time to get through/get a call back..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6040586)

ST

Sheila T.

Owner

> "I like the ability to provide a discount for cash sales. "

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4819067)

Bill C.

Owner

> "I recently had an issue that Client Success Partner"

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6812030)

MC

MARIA C.

Manager

> "Not only did Spot On match the rates of a popular POS system, but they actually managed to beat it, which was a pleasant surprise."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6175143)

ST

Sheila T.

Owner

> "Virtual Terminal is not great for sending invoices and does not sync with inventory. "

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4819067)

[View Reviews](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

## User interface

3.77 (711)

[SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)

4.25 (367)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

ACH Payment Processing

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Epos Now

20/37

-   ACH Payment Processing
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Billing & Invoicing
-   Cryptocurrency Processing
-   Customizable Branding
-   Data Import/Export
-   Data Security
-   Debit/Credit Card Processing
-   Digital Wallet Payments
-   eCommerce Integration
-   Electronic Signature
-   Expense Tracking
-   Generative AI
-   In-Person Payments
-   Loyalty Program
-   Mobile Payments
-   Multi-Currency
-   Multiple Payment Options
-   Online Payments
-   Partial Payments
-   Payment Fraud Prevention
-   Payment Gateway Integration
-   Payment Links
-   Payment Reconciliation
-   PCI Compliance
-   Point of Sale (POS) Integration
-   Real-Time Data
-   Receipt Management
-   Recurring/Subscription Billing
-   Reporting/Analytics
-   Search/Filter
-   Self Service Portal
-   Status Tracking
-   Transaction Monitoring

[See all features](https://www.capterra.com/p/152638/Epos-Now/#features)

SpotOn

Top features

23/37

-   ACH Payment Processing
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Billing & Invoicing
-   Cryptocurrency Processing
-   Customizable Branding
-   Data Import/Export
-   Data Security
-   Debit/Credit Card Processing
-   Digital Wallet Payments
-   eCommerce Integration
-   Electronic Signature
-   Expense Tracking
-   Generative AI
-   In-Person Payments
-   Loyalty Program
-   Mobile Payments
-   Multi-Currency
-   Multiple Payment Options
-   Online Payments
-   Partial Payments
-   Payment Fraud Prevention
-   Payment Gateway Integration
-   Payment Links
-   Payment Reconciliation
-   PCI Compliance
-   Point of Sale (POS) Integration
-   Real-Time Data
-   Receipt Management
-   Recurring/Subscription Billing
-   Reporting/Analytics
-   Search/Filter
-   Self Service Portal
-   Status Tracking
-   Transaction Monitoring

[See all features](https://www.capterra.com/p/197473/SpotOn-Restaurant/#features)

### Recognition

No recognitions have been awarded to Epos Now

No recognitions have been awarded to SpotOn

### Deployment & support

Epos Now

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

SpotOn

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Epos Now

-   By Epos Now
-   Located in United States
-   Founded in 2011

SpotOn

-   By SpotOn
-   Located in United States
-   Founded in 2013

## Popular Comparisons

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vs

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4.2

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Contact vendor for pricing

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3.8

3.8

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4.2

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vs

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[SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.25 (367)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

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[Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.77 (711)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

vs

[Boulevard](https://www.capterra.com/p/180087/Boulevard/)[4.62 (364)](https://www.capterra.com/p/180087/Boulevard/reviews/)

$349one time

Price

$158/month

3.8

Features

4.4

3.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/152638-180087/Epos-Now-vs-Boulevard)

[SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.25 (367)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

vs

[TouchBistro](https://www.capterra.com/p/140677/TouchBistro/)[3.79 (412)](https://www.capterra.com/p/140677/TouchBistro/reviews/)

$99/month

Price

$69/month

4.2

Features

3.7

4.2

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/140677-197473/TouchBistro-vs-SpotOn-Restaurant)

[Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.77 (711)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

vs

[Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[4.15 (549)](https://www.capterra.com/p/136301/Toast-POS/reviews/)

$349one time

Price

$69/month

3.8

Features

4.1

3.8

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/136301-152638/Toast-POS-vs-Epos-Now)

[SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.25 (367)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

vs

[Clover](https://www.capterra.com/p/226864/Clover/)[3.78 (566)](https://www.capterra.com/p/226864/Clover/reviews/)

$99/month

Price

Contact vendor for pricing

4.2

Features

3.8

4.2

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/197473-226864/SpotOn-Restaurant-vs-Clover)