Epos Now vs GloriaFood: Which is a better fit?

I absolutely love Espos now. It has an amazing back office, tons of report options and very easy to use as a manager.

Since, the beginning I had many technical problems and problems with the support team. Once accidentally, they've deleted all my sales and product data during trading.

The system is very easy to use and is super user friendly. Customizable dashboards were a big plus as well.

I've run several small businesses for the past 30 years and this is absolutely the worst software decision I've made, the platform and support are just horrible.

Been a functional system for my Golf Simulator business with great processing fee rates and the customer service has been very good.

Overall, my experience with EPos Now has been a disaster from start to finish. Poor customer service, buggy software, and deceptive pricing make them a company I would strongly advise anyone to avoid.

Great service from the EposTeam, the integrations consultant included for his efficiency with our WorldPay integration. A massive thanks, especially to my implementation consultant.

Dreadful and extremely costly. Possibly the worst in over 30 years of working in Epos.

Anytime you have a question you can just message them on the chat and they will help you in any possible way. They are promt, kind, helpful, sincere, and so smart.

Some devices can have an extremely high volume at max settings. It's utterly ridiculous that this widely complained problem is the hill that the developers choose to die on.

We are very happy with GloriaFood, it has been a great addition to our lineup of products. We are happy to have a system that is agnostic and can be used by pretty much and food establishment.

The ordering receiving app on the tablet needs some updating, pre-orders can sometimes be lost and forgotten as they are not sorted (you can find a workaround by looking at the reports).

Very stable, next to none downtime. Super effective support team; they provide swift and prompt response regarding your inquiries.

But its their system that allows it. Significant money can be lost by any business.

Robert R

CMO

There support is outstanding and their reliability is excellent. Plus they went out of their way to get us integrated with an online payment provider.

Another problem is the export of data which does not allow you to see the customers who have used the promotional codes and how much is the discount amount.