# Compare Epos Now vs PayPal 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Epos Now and PayPal based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/152638-207944/Epos-Now-vs-PayPal --- # Epos Now vs PayPal Features and Cost Comparison Last updated June 3rd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Epos NowPayPal2/4 selected [Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.8 (726)](https://www.capterra.com/p/152638/Epos-Now/reviews/) [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.6 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/) [## Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.8 (726)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting Price $349.00one time Value-for-Money 3.6 Functionality 3.8 Ease of Use 3.8 Customer Service 3.6 Reviews Sentiment Based on [726 reviews](#user-reviews) Positive 493 Neutral 39 Negative 194 [## PayPal](https://www.capterra.com/p/207944/PayPal/)[4.6 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/) Starting Price $0.29 Value-for-Money 4.5 Functionality 4.6 Ease of Use 4.6 Customer Service 4.2 Reviews Sentiment Based on [26,504 reviews](#user-reviews) Positive 24,908 Neutral 1,069 Negative 527 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 23,599 reviews from payment processing software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 60%Fit Missing features Feature ratings Data Security 3.9 Online Payments 4.0 Payment Fraud Prevention NA Debit/Credit Card Processing 4.4 Expense Tracking NA 100%Fit High performer Feature ratings Data Security 4.6 Online Payments 4.7 Payment Fraud Prevention 4.5 Debit/Credit Card Processing 4.5 Expense Tracking 3.9 User satisfaction User satisfaction 3.8 User reviews[726](https://www.capterra.com/p/152638/Epos-Now/reviews/) Ease of use 3.8 Functionality 3.8 Value for money 3.6 Customer support 3.6 User satisfaction 4.6 User reviews[26,504](https://www.capterra.com/p/207944/PayPal/reviews/) Ease of use 4.6 Functionality 4.6 Value for money 4.5 Customer support 4.2 Price starts from Price starts from $349Flat Rate, One Time - Free version - Free trial Price starts from $0.29Other, Not provided by vendor - Free version - Free trial Best for Best for Epos Now's award-winning POS offers specialized hardware and software for all kinds of retail and hospitality businesses of any size, with an overall Trustpilot score of 4.5/5 (Dec 2025). Best for PayPal caters to small business, eCommerce platforms, marketplace, enterprises, or developers and offers payment processing solutions. ## User reviews Pros & cons RD Ryan D. Owner > "With the implementation of Epos Now At Canalside restaurant Ltd, we have greatly improved our service to our customers and sped up the process from start to..." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6858717) VR Verified Reviewer IT Support > "To compound the situation, EposNow’s own support documentation directed users to download an application that was not available in our region, further..." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7137298) MG Mark G. Company Director and Operations Manager > "The annual fee for our multiple tills is very reasonable and the software is comprehensive, allowing for detailed sales reporting, staff login, timesheet and..." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7005498) VR Verified Reviewer IT Support > "This led to immediate operational impact, including lost revenue, operational delays, and customer dissatisfaction, all of which could have been mitigated with..." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7137298) SK Shahzad K. Director > "Its very valueable software we used more then one year only for me as a small bussiness Epos monthly charges qute high for us othervoice its very highly..." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7096604) HL Hazel L. Business owner > "I’ve repeatedly asked for a phone call to discuss and we’re constantly brushed off and ignored. Since Epos now has stopped integration of payments we were going..." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7152644) KA Kasim A. Director > "We was on an old EPOS and having upgraded to EPOS now allows me amazing insight into my business, I can see my busy periods, get comprehensive sales reports,..." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6424975) VR Verified Reviewer IT Support > "Support documentation was also inaccurate, directing users to unavailable applications, which added confusion during an already critical situation." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7137298) JC Jane C. Partner > "The system has proven to be very reliable, and the reporting functions in the back office are excellent — clear, comprehensive, and ideal for tracking sales and..." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6857182) JC Jane C. Partner > "Unfortunately, this function can’t be used without also giving staff access to till functionality, which isn’t ideal for team members like kitchen staff or..." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6857182) MG Mark G. Company Director and Operations Manager > "The security features are excellent from passwords, staff login codes and auto timeout options on the screens." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7005498) SW Sheila W. partner > "The only issue that I can think of is that I use I menu for all my streaming and it will not work on this POS." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7079232) Edward C. Managing Director > "They have low fees so they are value for money and they provided us with an e-commerce solution too." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7178674) RD Richie D. Owner > "I had 4 different customer reps in the short time I used them. But worst of all when went to cancel their useless service they had me locked into a contract..." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6852343) ER Erlin R. Owner > "What I like most about the system is that you can access the system from anywhere, also you man maintains items from the back office without interfering with..." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6387488) VR Verified Reviewer IT Support > "Overall handling of the incident demonstrated poor planning, inadequate customer communication, and insufficient support for affected businesses." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7137298) MG Mark G. Company Director and Operations Manager > "It is easy to take payments and you can add other tenders, allowing us to integrate our gift vouchers on the system." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7005498) JO Jason O. Managing Director > "When it comes to spilting bills if it didnt print out so many receipts, having ten receipts split at sale makes it anoying" [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6860737) PN Patricia N. Manager > "I can have all my business products in the app and easy to manage inventory also it is easy to use just scan the barcode and I have all my products and sales..." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7050740) SC Stephen C. IT Administrator > "Some of the Back Office controls for products are too complex." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7179528) VR Valerij R. Director > "Very easy to find or add products,change prices, card reader working very fast,very fast to retry a transaction." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7090336) SW Sheila W. partner > "I was using another system and I could not get any support from them and if the guy came out to do anything he over charged me for anything he done." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7079232) HG Hamidreza G. Owner > "It also offers useful reporting features and flexibility for different type of businesses." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6863843) SR Stuart R. Director > "You cant drag and drop buttons on till screen to put them in order so it is somewhat difficult to visually set up." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7019329) KP Kathryn P. Owner > "The phone support is excellent if there is any issue or for extra training." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7177454) VR Verified Reviewer IT Support > "As a small business operating within a challenging hospitality environment, this level of disruption without warning or support was entirely unacceptable." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7137298) Lance M. Chair > "The back office allows my team to handle issues outside the shop." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6864257) Fay M. Director > "There's lots of adviser calls and calls when you named adviser isn't available which can be over the top when you have already spoken to people." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6871810) SC Stephen C. IT Administrator > "Their on-line support centre is easy to access and use, with access to live chat and the Epos Now community." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7179528) PP Paras P. Director > "Shopify app can mess up sometimes and sync the order twice which causes inventory issues but this has to do with the external app rather than eposnow but would..." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6427592) CG Chrus G. Owner > "All the credit card payments go through the till system and makes it really quick and safe" [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7052117) VR Verified Reviewer IT Support > "Having been a customer of EposNow for several years, what occurred on 23rd April was highly disruptive and unacceptable for a business-critical service." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7137298) MS Michele S. Manager > "Great help thanks for yoir support and the fun of being able to open back officecon my pone and laptop abd desktop" [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7059565) MD Marquita D. Operating manager > "The only thing I did not like was in the beginning of taking card payments I did not process correctly, but again customer service did great getting it..." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7004932) PW PAUL W. MANAGIN DIRECTOR > "We took the epos payments as well as decided to keep it all under one roof, this not only saved us money but gave us a much more modern card processing machine." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6416708) AE Aaron E. Owner > "I cannot recommend eposnow to anybody in any industry as from my experience, they have a complete disregard for their customers and fail to provide any level of..." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7037594) RD Ryan D. Owner > "Easy to use system, for both the front door and back door of the software, friendly staff and support team, quick response times and knowledgeable staff." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6858717) CD Cal D. vice chair > "Debit machines are garbage. After we cancelled by phone they kept taking money from our account and charging our credit card. When we finally got in contact..." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6553584) PG Phil G. Director > "The integration with Xero also works seamlessly, which has been a great help for our accounting." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6856350) MA Morag A. Centre Manager > "some reports are trickier to access than expected and amount of time learning the system is more than expected but" [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7019633) MT Marcus T. Owner > "The till system is very easy to use and navigate , we were able to add our own products and set up till exactly how we wanted it to look" [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7020004) PT Peter T. Director > "The constant updating of stock can take time and it is slow to load sometimes" [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6858260) FH Fouad H. Owner > "Best pos system easy to use the interface good easy to add items or departments or even customers i am happy" [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7085605) MR Muhammad R. admin > "They constantly create trouble for loyal customers and seem more interested in collecting extra payments than providing support." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7027225) ES Emily S. Notary Public, PennDOT agent > "EPOS NOW provides a quality product that is easy to operate and utilize in a variety of ways in a variety of settings. " [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7143509) HL Hazel L. Business owner > "They don’t value existing customers, only ones signing on." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7152644) PG Phil G. Director > "The till’s user interface is very intuitive, making it easy for all staff to get up and running with minimal training." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6856350) FC Ferris C. CEO > "Using Pay By Link is very clumsy and relies on Customers to use their mobile 'phones or email correctly, which many do not." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6687058) Bernie W. Manager > "Easy to use difficult to load stock, worked well when running but never could do end of day reconcilliation" [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7117560) KP Kathryn P. Owner > "so if the network is down its very difficult to use." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7177454) Fay M. Director > "The features in the back office are amazing and again so easy to navigate and find stats/ best sellers and records." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6871810) TW Trevor W. Work part time for my wife. Machine Embroidery > "As an Embroidery business, I find the Stock Control difficult to get to grips with." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6858105) SR Stuart R. Director > "You can quickly check what you have sold the previous week which makes re ordering so easy." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7019329) AZ Andre Z. Opertor > "good and clear but the waiting time was too long but fair that does not help that much when you have customers waiting." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7024455) PD Paul D. Centre Manager > "We have since upgraded to 2 tills and 3 card readers Very Good. When you had a system outage was back up and running in less than 60 minutes" [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6827710) MOA Muhammad Ousama A. Director > "They convince you to signing 1 year contract, but they tie you to a 3 years contract for a protection plan that you didn’t ask for" [See full review](https://www.capterra.com/p/152638/Epos-Now/#SoftwareAdvice___6562948) PG Paul G. Administratuve > "The ease of having my entire ecosystem secure and maintaining a good inventory and secure payment method" [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7049518) VR Verified Reviewer IT Support > "This resulted in a complete interruption to trading." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7137298) SC Stephen C. IT Administrator > "Overall, EPOS Now is an excellent system and, being a new customer, the whole experience from contacting Sales to support has been a positive experience." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7179528) MG Marcello G. Managing director > "Not able to personalise printing orders" [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6857769) HB Hugo B. Operation manager > "Also it helps me a lot to give a good service to my clients, because payments became easy to process." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6879734) AP April P. Partner > "Technicians did not know my system and could not provide an owner manual for me to figure out the device and software." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6415636) MW MICHAEL W. Shop Manager > "Easy to use and bank at the end of the day being able to see the projections ie takings tax profit margins etc great bit of kit and excellent customer service..." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6386967) DG David G. Manager > "Our staff are forced to handwrite orders for the kitchen because the KDS doesn’t work properly." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6683583) DM David M. Chairman > "As a beginner it was easy to use and set up once i had had a little practice using the system The new look which enables products to be displayed is much better" [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6865752) MK Melissa K. Florist > "I had a minor hiccough when I first joined and was not told about the need to have integrated card payments and subsequently incurred an unexpected charge." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6428595) Edward C. Managing Director > "They seem to care about helping us grow our business." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7178674) AA ADRIANO A. Owner > "they promised me that the credit card surcharge would have be available from September 21st but they didn't deliver, the surcharge was available only one month..." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6044613) MG Marcello G. Managing director > "Very satisfying hardware and software, quality and reliability quick and hassle free costumer service 24 h" [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6857769) KP KYANNE P. Owner > "The printer broke within about 6 months and they sent me a new machine." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7004359) Liam B. Owner > "Amazing service and tracking across stock." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7034810) SE Samir E. Owner > "Customer service, the till refused to let me access the till and gave an error message for months." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6400073) SA Sarah A. accountatnt > "Customer support is excellent, always sort out any issues on phone support." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7159840) PW Pippa W. Owner > "That I can’t connect my kitchen order printer wirelessly." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6685696) JH Jason H. Manager > "Very easy to use and has clear instructions when errors are made." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7106227) AC Amber C. Head Of Places > "I couldn’t use our back office is not working as an excuse not to do the work I needed to do because they fixed the problem I had so quickly!!" [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6429541) JS Jason S. Store Manager > "Its cloud-based design ensures flexibility, while excellent customer support makes it a reliable choice for my business" [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6663810) AAN Abdullah Al N. FOUNDER, CEO > "Without sending and providing my requirements they are trying to charging me each month. When I talked to there support team they said they only provide..." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6308344) SK Shahzad K. Director > "Easy to use highly recommended we used more then one year so i preffer to get all kind of bussiness in uk" [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7096604) IH Iacob H. Chef,Director > "Sometimes the card reader wouldn’t work and I had to restart it everytime" [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6379364) [View Reviews](https://www.capterra.com/p/152638/Epos-Now/reviews/) Melanie M. Coach > "The free version gives me plenty of options, including creating a custom PayPal.me link which makes sharing my business with others even easier. Whenever I've needed to reach out to customer support, the..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129143) VR Verified Reviewer Founder and Principal > "In using the debit card, or if you use it as a bank account, it will sometimes randomly decline transactions (which can be super embarrassing), and even make transfers seem impossible because of another..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7145449) AP Ashley P. Founder, Princial Consultant > "PayPal is a reliable payment solution for businesses that need a convenient way to send payments, receive money, track transactions, and maintain organized financial records." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7174661) NAGESH B. Sr Transaction Processing Officer > "PayPal’s automated security systems are notoriously aggressive. If they detect a "spike" in your sales or a "suspicious" login, they can freeze your balance for 21 to 180 days." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7089433) EB Emma B. Financial Controller > "We can easily track and audit all transactions and it integrates with our accounting software leading to quick and accurate reconciliation of accounts." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7084769) BZ Briana Z. Art Instructor > "Accessing PayPal statements for PayPal Credit can be tricky- the bug is the page often won't load and the site encounters issues and error messages when trying to download statements." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7166632) JE JoBeth E. CEO > "It allows me to send and receive money quickly, manage transactions in one place, and securely pay for goods and services without having to repeatedly enter financial information." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129494) Deepeshkumar G. Techno Functional Consultant > "QR scanning facility is not available in my region and the international money transfer takes 24 hours hold in paypal account." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7148059) Sachin K. Operations Manager > "The ease of setup, broad integration support, and trusted reputation make it a practical option for freelancers, e-commerce businesses, and everyday users. While fees and occasional account review delays..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7148707) Michelle C. CEO > "Some parts of PayPal can be confusing, especially when trying to understand fees, payment holds, invoices, prepaid cards, or why a payment method is not working the way expected." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7179833) CA Christopher A. Commercial Director > "The convenience in terms of the invoicing processes is incredible, and our sales department can easily create and transmit professional payment requests to our foreign distributors of ceramics." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116491) VR Verified Reviewer Software Engineer > "In addition, customer support experiences may vary, and resolving account-related issues can sometimes take a long time. Although PayPal is widely trusted and convenient, these problems can create..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875) Abdelrahman A. Associate Software Developer > "Whether I am handling payments for custom development projects or managing financial transactions for a retail e-commerce page, PayPal provides a secure and universally trusted platform." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7105211) Lucia C. Owner > "Just the identity verification - I use it to split bills with friends and family and it doesn't make sense that my transactions triggered the verification." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7096789) MK MO K. MD > "PayPal is a solid, professional platform that makes sending and receiving payments very simple. While the fees are a bit high, the security and global acceptance make it worth using for my business..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7136550) BB Bruno B. Creative > "Limited Customization: Business tools, specifically in-app invoice customization and reporting, are described as dated or limited." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116070) RC Raul C. Electrician > "Great experience, I start using it to send or received money on the safetys way, after that paypal include the 4 payments program, that have been so usseful and succesful for me, have save my .. from many..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7075446) KR Kyle R. Trainer > "The fee structure can feel a bit steep compared to some bank transfer options. While it’s the price to pay for convenience, watching 2.99% + a fixed fee come off the top of every invoice stings a little..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7100159) VR Verified Reviewer Software Engineer > "It supports international transactions, making it very useful for freelancers, online businesses, and customers who buy products or services from different countries." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875) Rabindra K. Network Security Administrator > "The biggest drawbacks are the fees that add up quickly—especially the 3-4% currency conversion markup on international payments, the 1.75% instant transfer fee, and dispute charges for sellers." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7055751) NO Nelson O. Systems administrator > "I can send money to friends, pay bills, split expenses, and shop online with just my email or phone number, and the app makes everything feel quick and straightforward." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116834) NC Nikki C. permit technician > "The main downsides of PayPal are the fees, especially for business transactions, and occasional holds on funds that can slow down cash flow." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7139057) Aman M. Business Analyst > "The things that I generally love most about the paypal payments ared depicted below 1)Easy International Transaction : This platforms helps me by accepting money across borders . And I can recieve money..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7078703) SP Susan P. CEO-Owner > "Even when I’m just making normal transactions, it can be frustrating if a payment gets flagged and my funds are temporarily frozen while verification is requested." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7167844) PP Piyusha P. Customer service > "I also appreciate the invoicing capabilities, buyer and seller protection features, and seamless integration with online stores and marketplaces." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7168831) Tony U. Co-Founder CMO > "The main downside is that fees can build up over time, and when issues happen, refunds, disputes, or account reviews can sometimes feel slower than expected." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7120000) Daniel L. Sales Startegist > "My experience with PayPal started since 7 years ago when i was to start working as a freelancer and digital entrepreneur and getting my payments there with integrations of PayPal in platforms such Udemy..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7110405) Tracie B. Executive Director > "The hold times of donations made through PayPal giving and fees associated with giving and purchases are hard on small businesses and small non-profits." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7099192) JS Jocelyn S. Veterinary Nurse and Client Care Representative > "What I would love to see from Paypal in the future is offering an e commerce website building platform, where you can create your own stores to sell items, similar to shopify or squarespace." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7082462) VR Verified Reviewer Operations coordinator > "I have also encountered occasional bugs and issues regarding the Data Management of transaction history, specifically when trying to export large date ranges for tax purposes." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7100549) Ilysse R. Project Manager > "PayPal is great for invoicing, connecting to WooCommerce and Shopify, and tracking transactions for my business" [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7094166) VR Verified Reviewer Data Encoder > "Additionally, the tendency to "freeze" accounts or hold funds for 21 days during sudden spikes in activity can be a major hurdle for small businesses." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7124768) KR Kyle R. Trainer > "I love that I don't have to chase clients for payment; the system sends them reminders, and the "Pay Now" button makes it effortless for them to pay via card or their own PayPal balance." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7100159) AE Amrin E. Marketing Director > "Occasionally, account reviews or verification requirements can slow down access to funds, which may be inconvenient for businesses that rely on quick cash flow." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7161766) NM Nicole M. Breeder > "There are so many different options to use with PayPal, I like that I can connect it with my eBay account and make purchases and it also has the pay later feature." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7155455) MM Mark M. Owner > "The fee structure of PayPal can be very high if you don't know how to properly use it, or if you need to convert funds from one currency to another, which it often prompts you to do." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7120131) YL Yasmine L. Esthetician > "I like how large PayPal has expanded, it feels like they were originally a payment processor a way to send funds, now I love how they have payment plan options, large loans, and they are available to use..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7132237) ET Eldho T. battery test tecnication > "Funds can be held for up to 180 days if a "permanent limitation" is placed, which can be devastating for small business cash flow" [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129999) Mai M. Managing Director > "The ease of linking your various accounts ands cards allows our clients to make payments without exposing personal financial details with us." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7120918) BG Blair G. CEO > "PayPal has a high fee structure per transaction that can deter a business from using it as part of their payment structure." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7103100) SP Susan P. CEO-Owner > "What I like most about PayPal is how it reduces friction in everyday payments. Once my account is set up, I don’t have to repeatedly pull out my card or retype long billing details." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7167844) EA Estrella A. Software Engineer > "Their customer support chat is often unhelpful, and resolving account bugs or payment issues feels impossible with their automated messaging." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7180023) HA Heatherly A. Dance Instructor > "I also like that after I have received payment for services, that I have a Paypal Debit card that I can use and receive rewards for using that gift card." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7095119) Amber L. Owner > "When PayPal acquired Zettle, a payment system I used for vendor events, it made the hardware I was using obsolete and I had to purchase new card readers." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6871539) EB Emma B. Financial Controller > "I recently used their customer support to help set up bulk payments which worked well for a project we were working on, and offered good value for money, making it a cheaper option than going through a..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7084769) VR Verified Reviewer Head of HR > "I stopped using it in Brazil because Pix is a way better alternative, and stopped using it outside of Brazil because everything has to be converted to BRL, with prohibitive fees for currency exchange." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7098220) AA Abdalmeged A. It engineer > "Transaction history and invoicing tools are well-organized, making expense tracking straightforward for both personal and business use." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7154507) Valery C. Digital Philanthropy Officer > "Sometimes it is buggy with payments if you attach gift cards, and it becomes annoying to deal with since payments seems to go through but then don’t." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7177151) Yuriy Y. Owner > "It provided a secure, widely accepted platform for online payments and cross-border transactions, reducing friction and increasing confidence in everyday financial interactions." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7072314) VR Verified Reviewer Teacher > "Also, sometimes the customer support takes a bit longer to resolve account holds or verification issues, which can delay urgent payments." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7159479) LL Lois L. Office Manager > "Online businesses may vy for my purchases but I always select companies that use Paypal because I've learned to trust them. When a company uses PayPal they are using a company that cares about the..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7070741) VR Verified Reviewer Operations coordinator > "The most significant issue is the Customer Support, which relies too heavily on automated systems that struggle with nuanced problems." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7100549) JS Jocelyn S. Veterinary Nurse and Client Care Representative > "However I have now branched out and use it for my own hobby art sales too; still for the security but from a seller's perspective too! If I have ever had a problem that can't be resolved with a buyer or..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7082462) VR Verified Reviewer Software Engineer > "Users may face extra charges for currency conversion, cross-border transactions, or receiving payments, which can reduce overall earnings." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875) ET Elena T. CMO ecommerce > "I personally like that you can easily create a business account in different currencies to create invoices, and it's super easy to integrate with WooCommerce or any other e-commerce platform." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7165284) AC Aldophe C. Student > "Also,the reporting and expense management features are quite basic and may not be sufficient for more advanced business needs." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7086748) NAGESH B. Sr Transaction Processing Officer > "The most loved feature is that you never have to share your credit card or bank details with a merchant. When you check out, you only log into PayPal." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7089433) Jennifer H. Manager > "However, higher fees, occasional account holds, and some integration cleanup with QuickBooks Online can be drawbacks." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7142902) ET Eldho T. battery test tecnication > "The materials used and how well the item holds up over time. How effectively the product fulfills its intended purpose compared to its advertising. How intuitive and aesthetically pleasing the product is..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129999) VR Verified Reviewer Founder > "I understand the need for fraud prevention, but the way funds were held and limits were applied felt excessive given that we were already an established ecommerce business." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7154220) Alexis L. Owner > "I enjoy the ability to invoice from the app effectively and for my customers to get it and submit payment immediately." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7139239) CH Charlie H. Footballer > "One of the issues about PayPal is the high transaction fees with poor conversion rates in some currencies." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7087012) VR Verified Reviewer Ecommerce Managaer > "Gave us a low cost option to take payments over the phone and also is a secondary payment processor we use for our website. " [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7091349) VR Verified Reviewer CEO > "In some cases, account limitations or holds on funds may occur without clear or timely communication, which can be frustrating." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7134942) PP Piyusha P. Customer service > "The user interface is intuitive, making payments, refunds, and account management simple even for non-technical users." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7168831) Alex M. CEO > "The fees for receiving payments via credit card can add up, and customer support can sometimes be slow to resolve disputes." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7177532) ClJ Céline J. Social Media Manager > "The integration of Paypal with our website was easy and fast, it allowed us to make our different transaction and line with our partners in full freedom and full security." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6870906) RR Rhonda R. Administrator > "It has too many items that it charges for, too many ways they try to take from users, and too little customer support." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7166187) RS Radha S. Legal Assistant > "I appreciate how easy it is to send and receive money, link multiple payment methods, and keep clear records of past transactions, which is especially helpful for online purchases and occasional transfers." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7121765) VR Verified Reviewer Admin > "Bugs and Issues: Occasional app glitches like delayed notifications or login issues can disrupt the experience." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7126777) FC Fujimory C. Founder > "PayPal offers seamless transactions and it is a safe platform to do transactions with. If you are sending or receiving money you should feel safe with PayPal because they make sure you transactions are..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6881380) VR Verified Reviewer Owner > "Occasionally they have frozen up my account and held my funds without warning demanding more information from me about my business that I've already provided to them." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7082755) SM Steve M. Instructor > "We needed an easy way to take credit card payments and electronic transactions for our small operation- 4 main payments times per year so PayPal has been a great tool for that." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6851880) NHH Nguyen H. H. Deputy Service Manager > "The customer support response times are not consistent and the customer may not be able to get a response when needed." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7163565) JP John P. Transport Broker > "Sending payments instantly via the mobile application will make sure that I never make a driver wait, even during weekends." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7076423) VR Verified Reviewer Software Engineer > "PayPal is that its transaction fees can sometimes be high, especially for small businesses, freelancers, and international payments." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875) VR Verified Reviewer Sales Lead > "The features for expense and payment tracking and managing that this system provides me with have saved me a lot of effort." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7077204) AA Anis A. Software developer > "PayPal provides a useful pay in 4 options but has no actual customer service for solutions regarding the program." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116929) VR Verified Reviewer Accessories Designer > "PayPal sorted this issue out for me immediately, and when the business did eventually contact me and resolve the issue, PayPal took it from there as well, making my part in the matter very limited and..." [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7174250) PS Peter S. Backend Developer > "My account has once be hold for like 21days, I dislike how they freeze account and also the high transaction fees" [See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7117323) [View Reviews](https://www.capterra.com/p/207944/PayPal/reviews/) ## User interface 3.77 (726) [PayPal](https://www.capterra.com/p/207944/PayPal/) 4.65 (26,504) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit ACH Payment Processing 207 Important Activity Dashboard 150 Important AI Copilot 120 Important Epos Now 20/37 - ACH Payment Processing - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Billing & Invoicing - Cryptocurrency Processing - Customizable Branding - Data Import/Export - Data Security - Debit/Credit Card Processing - Digital Wallet Payments - eCommerce Integration - Electronic Signature - Expense Tracking - Generative AI - In-Person Payments - Loyalty Program - Mobile Payments - Multi-Currency - Multiple Payment Options - Online Payments - Partial Payments - Payment Fraud Prevention - Payment Gateway Integration - Payment Links - Payment Reconciliation - PCI Compliance - Point of Sale (POS) Integration - Real-Time Data - Receipt Management - Recurring/Subscription Billing - Reporting/Analytics - Search/Filter - Self Service Portal - Status Tracking - Transaction Monitoring [See all features](https://www.capterra.com/p/152638/Epos-Now/#features) PayPal Top features 28/37 - ACH Payment Processing - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Billing & Invoicing - Cryptocurrency Processing - Customizable Branding - Data Import/Export - Data Security - Debit/Credit Card Processing - Digital Wallet Payments - eCommerce Integration - Electronic Signature - Expense Tracking - Generative AI - In-Person Payments - Loyalty Program - Mobile Payments - Multi-Currency - Multiple Payment Options - Online Payments - Partial Payments - Payment Fraud Prevention - Payment Gateway Integration - Payment Links - Payment Reconciliation - PCI Compliance - Point of Sale (POS) Integration - Real-Time Data - Receipt Management - Recurring/Subscription Billing - Reporting/Analytics - Search/Filter - Self Service Portal - Status Tracking - Transaction Monitoring [See all features](https://www.capterra.com/p/207944/PayPal/#features) ### Recognition No recognitions have been awarded to Epos Now PayPal is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support Epos Now Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos PayPal Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Epos Now - By Epos Now - Located in United States - Founded in 2011 PayPal - By PayPal - Located in United States - Founded in 1998 ## Popular Comparisons [Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.77 (726)](https://www.capterra.com/p/152638/Epos-Now/reviews/) vs [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[4.64 (3,032)](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/) $349one time Price $0/month 3.8 Features 4.5 3.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/152638-275802/Epos-Now-vs-Square-Point-of-Sale) [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/) vs [Stripe](https://www.capterra.com/p/123889/Stripe/)[4.60 (3,354)](https://www.capterra.com/p/123889/Stripe/reviews/) $0.29 Price Contact vendor for pricing 4.6 Features 4.5 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/123889-207944/Stripe-vs-PayPal) [Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.77 (726)](https://www.capterra.com/p/152638/Epos-Now/reviews/) vs [Clover](https://www.capterra.com/p/226864/Clover/)[3.77 (576)](https://www.capterra.com/p/226864/Clover/reviews/) $349one time Price Contact vendor for pricing 3.8 Features 3.8 3.8 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/152638-226864/Epos-Now-vs-Clover) [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/) vs [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[4.64 (3,032)](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/) $0.29 Price $0/month 4.6 Features 4.5 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/207944-275802/PayPal-vs-Square-Point-of-Sale) [Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.77 (726)](https://www.capterra.com/p/152638/Epos-Now/reviews/) vs [PayPal Point of Sale](https://www.capterra.com/p/171165/PayPal-Here-app/)[4.63 (2,290)](https://www.capterra.com/p/171165/PayPal-Here-app/reviews/) $349one time Price $0.01 3.8 Features 4.5 3.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/152638-171165/Epos-Now-vs-PayPal-Here-app) [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/) vs [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,475)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/) $0.29 Price $38/month 4.6 Features 4.3 4.6 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/190778-207944/QuickBooks-Online-vs-PayPal) [Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.77 (726)](https://www.capterra.com/p/152638/Epos-Now/reviews/) vs [Shopify POS](https://www.capterra.com/p/205337/Shopify-POS/)[4.56 (242)](https://www.capterra.com/p/205337/Shopify-POS/reviews/) $349one time Price $5/month 3.8 Features 4.5 3.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/152638-205337/Epos-Now-vs-Shopify-POS) [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/) vs [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.23 (2,052)](https://www.capterra.com/p/135757/NetSuite/reviews/) $0.29 Price Contact vendor for pricing 4.6 Features 4.2 4.6 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/135757-207944/NetSuite-vs-PayPal) [Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.77 (726)](https://www.capterra.com/p/152638/Epos-Now/reviews/) vs [Boulevard](https://www.capterra.com/p/180087/Boulevard/)[4.61 (367)](https://www.capterra.com/p/180087/Boulevard/reviews/) $349one time Price $176/month 3.8 Features 4.4 3.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/152638-180087/Epos-Now-vs-Boulevard) [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/) vs [Stax](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/)[4.16 (142)](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/reviews/) $0.29 Price $99/month 4.6 Features 4.2 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/157492-207944/Fattmerchant-Payments-Online-vs-PayPal) [Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.77 (726)](https://www.capterra.com/p/152638/Epos-Now/reviews/) vs [Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[4.15 (553)](https://www.capterra.com/p/136301/Toast-POS/reviews/) $349one time Price $69/month 3.8 Features 4.1 3.8 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/136301-152638/Toast-POS-vs-Epos-Now) [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/) vs [authorize.net](https://www.capterra.com/p/221412/authorizenet/)[4.46 (219)](https://www.capterra.com/p/221412/authorizenet/reviews/) $0.29 Price $25/month 4.6 Features 4.4 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/207944-221412/PayPal-vs-authorizenet)