---
title: "Compare Epos Now vs PayPal 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Epos Now and PayPal based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/152638-207944/Epos-Now-vs-PayPal"
page_type: "comparison"
language: "en"
---

# Epos Now vs PayPal Features and Cost Comparison

Last updated September 18th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Epos NowPayPal2/4 selected

[Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.8 (728)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

[PayPal](https://www.capterra.com/p/207944/PayPal/)[4.6 (26,663)](https://www.capterra.com/p/207944/PayPal/reviews/)

[## Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.8 (728)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

Starting Price

$349.00one time

Value-for-Money

3.6

Functionality

3.8

Ease of Use

3.8

Customer Service

3.6

Reviews Sentiment

Based on [728 reviews](#user-reviews)

Positive

495

Neutral

39

Negative

194

[## PayPal](https://www.capterra.com/p/207944/PayPal/)[4.6 (26,663)](https://www.capterra.com/p/207944/PayPal/reviews/)

Starting Price

$0.29

Value-for-Money

4.5

Functionality

4.6

Ease of Use

4.6

Customer Service

4.2

Reviews Sentiment

Based on [26,663 reviews](#user-reviews)

Positive

25,055

Neutral

1,076

Negative

532

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 24,065 reviews from payment processing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

60%Fit

Missing features

Feature ratings

Data Security

3.9

Online Payments

4.0

Payment Fraud Prevention

NA

Debit/Credit Card Processing

4.4

Expense Tracking

NA

100%Fit

High performer

Feature ratings

Data Security

4.6

Online Payments

4.7

Payment Fraud Prevention

4.5

Debit/Credit Card Processing

4.5

Expense Tracking

3.9

User satisfaction

User satisfaction

3.8

User reviews[728](https://www.capterra.com/p/152638/Epos-Now/reviews/)

Ease of use

3.8

Functionality

3.8

Value for money

3.6

Customer support

3.6

User satisfaction

4.6

User reviews[26,663](https://www.capterra.com/p/207944/PayPal/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.5

Customer support

4.2

Price starts from

Price starts from

$349Flat Rate, One Time

-   Free version
-   Free trial

Price starts from

$0.29Other, Not provided by vendor

-   Free version
-   Free trial

Best for

Best for

Epos Now's award-winning POS offers specialized hardware and software for all kinds of retail and hospitality businesses of any size, with an overall Trustpilot score of 4.3/5 (September 2026).

Best for

PayPal caters to small business, eCommerce platforms, marketplace, enterprises, or developers and offers payment processing solutions.

## User reviews

Pros & cons

RD

Ryan D.

Owner

> "With the implementation of Epos Now At Canalside restaurant Ltd, we have greatly improved our service to our customers and sped up the process..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6858717)

VR

Verified Reviewer

IT Support

> "To compound the situation, EposNow’s own support documentation directed users to download an application that was not available in our region,..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7137298)

MG

Mark G.

Company Director and Operations Manager

> "The annual fee for our multiple tills is very reasonable and the software is comprehensive, allowing for detailed sales reporting, staff login,..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7005498)

VR

Verified Reviewer

IT Support

> "This led to immediate operational impact, including lost revenue, operational delays, and customer dissatisfaction, all of which could have been..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7137298)

Edward C.

Managing Director

> "They have low fees so they are value for money and they provided us with an e-commerce solution too."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7178674)

HL

Hazel L.

Business owner

> "I’ve repeatedly asked for a phone call to discuss and we’re constantly brushed off and ignored. Since Epos now has stopped integration of..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7152644)

SK

Shahzad K.

Director

> "Its very valueable software we used more then one year only for me as a small bussiness Epos monthly charges qute high for us othervoice its very..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7096604)

VR

Verified Reviewer

IT Support

> "Support documentation was also inaccurate, directing users to unavailable applications, which added confusion during an already critical..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7137298)

PN

Patricia N.

Manager

> "I can have all my business products in the app and easy to manage inventory also it is easy to use just scan the barcode and I have all my..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7050740)

VR

Verified Reviewer

IT Support

> "Overall handling of the incident demonstrated poor planning, inadequate customer communication, and insufficient support for affected businesses."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7137298)

JC

Jane C.

Partner

> "The system has proven to be very reliable, and the reporting functions in the back office are excellent — clear, comprehensive, and ideal for..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6857182)

SC

Stephen C.

IT Administrator

> "Some of the Back Office controls for products are too complex."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7179528)

KP

Kathryn P.

Owner

> "The phone support is excellent if there is any issue or for extra training."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7177454)

SR

Stuart R.

Director

> "You cant drag and drop buttons on till screen to put them in order so it is somewhat difficult to visually set up."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7019329)

SC

Stephen C.

IT Administrator

> "Their on-line support centre is easy to access and use, with access to live chat and the Epos Now community."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7179528)

VR

Verified Reviewer

IT Support

> "As a small business operating within a challenging hospitality environment, this level of disruption without warning or support was entirely..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7137298)

CG

Chrus G.

Owner

> "All the credit card payments go through the till system and makes it really quick and safe"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7052117)

JC

Jane C.

Partner

> "Unfortunately, this function can’t be used without also giving staff access to till functionality, which isn’t ideal for team members like..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6857182)

MS

Michele S.

Manager

> "Great help thanks for yoir support and the fun of being able to open back officecon my pone and laptop abd desktop"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7059565)

SW

Sheila W.

partner

> "The only issue that I can think of is that I use I menu for all my streaming and it will not work on this POS."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7079232)

MG

Mark G.

Company Director and Operations Manager

> "The security features are excellent from passwords, staff login codes and auto timeout options on the screens."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7005498)

RD

Richie D.

Owner

> "I had 4 different customer reps in the short time I used them. But worst of all when went to cancel their useless service they had me locked into..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6852343)

MT

Marcus T.

Owner

> "The till system is very easy to use and navigate , we were able to add our own products and set up till exactly how we wanted it to look"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7020004)

VR

Verified Reviewer

IT Support

> "Having been a customer of EposNow for several years, what occurred on 23rd April was highly disruptive and unacceptable for a business-critical..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7137298)

ES

Emily S.

Notary Public, PennDOT agent

> "EPOS NOW provides a quality product that is easy to operate and utilize in a variety of ways in a variety of settings. "

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7143509)

AE

Aaron E.

Owner

> "I cannot recommend eposnow to anybody in any industry as from my experience, they have a complete disregard for their customers and fail to..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7037594)

Bernie W.

Manager

> "Easy to use difficult to load stock, worked well when running but never could do end of day reconcilliation"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7117560)

CD

Cal D.

vice chair

> "Debit machines are garbage. After we cancelled by phone they kept taking money from our account and charging our credit card. When we finally..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6553584)

SR

Stuart R.

Director

> "You can quickly check what you have sold the previous week which makes re ordering so easy."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7019329)

JO

Jason O.

Managing Director

> "When it comes to spilting bills if it didnt print out so many receipts, having ten receipts split at sale makes it anoying"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6860737)

PD

Paul D.

Centre Manager

> "We have since upgraded to 2 tills and 3 card readers Very Good. When you had a system outage was back up and running in less than 60 minutes"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6827710)

MA

Morag A.

Centre Manager

> "some reports are trickier to access than expected and amount of time learning the system is more than expected but"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7019633)

PG

Paul G.

Administratuve

> "The ease of having my entire ecosystem secure and maintaining a good inventory and secure payment method"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7049518)

SW

Sheila W.

partner

> "I was using another system and I could not get any support from them and if the guy came out to do anything he over charged me for anything he..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7079232)

MG

Mark G.

Company Director and Operations Manager

> "It is easy to take payments and you can add other tenders, allowing us to integrate our gift vouchers on the system."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7005498)

MR

Muhammad R.

admin

> "They constantly create trouble for loyal customers and seem more interested in collecting extra payments than providing support."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7027225)

SC

Stephen C.

IT Administrator

> "Overall, EPOS Now is an excellent system and, being a new customer, the whole experience from contacting Sales to support has been a positive..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7179528)

HL

Hazel L.

Business owner

> "They don’t value existing customers, only ones signing on."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7152644)

KA

Kasim A.

Director

> "We was on an old EPOS and having upgraded to EPOS now allows me amazing insight into my business, I can see my busy periods, get comprehensive..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6424975)

FC

Ferris C.

CEO

> "Using Pay By Link is very clumsy and relies on Customers to use their mobile 'phones or email correctly, which many do not."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6687058)

Edward C.

Managing Director

> "They seem to care about helping us grow our business."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7178674)

KP

Kathryn P.

Owner

> "so if the network is down its very difficult to use."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7177454)

Liam B.

Owner

> "Amazing service and tracking across stock."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7034810)

Fay M.

Director

> "There's lots of adviser calls and calls when you named adviser isn't available which can be over the top when you have already spoken to people."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6871810)

SA

Sarah A.

accountatnt

> "Customer support is excellent, always sort out any issues on phone support."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7159840)

AZ

Andre Z.

Opertor

> "good and clear but the waiting time was too long but fair that does not help that much when you have customers waiting."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7024455)

JS

Jason S.

Store Manager

> "Its cloud-based design ensures flexibility, while excellent customer support makes it a reliable choice for my business"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6663810)

MOA

Muhammad Ousama A.

Director

> "They convince you to signing 1 year contract, but they tie you to a 3 years contract for a protection plan that you didn’t ask for"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#SoftwareAdvice___6562948)

VR

Valerij R.

Director

> "Very easy to find or add products,change prices, card reader working very fast,very fast to retry a transaction."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7090336)

VR

Verified Reviewer

IT Support

> "This resulted in a complete interruption to trading."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7137298)

HG

Hamidreza G.

Owner

> "It also offers useful reporting features and flexibility for different type of businesses."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6863843)

DG

David G.

Manager

> "Our staff are forced to handwrite orders for the kitchen because the KDS doesn’t work properly."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6683583)

Lance M.

Chair

> "The back office allows my team to handle issues outside the shop."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6864257)

MD

Marquita D.

Operating manager

> "The only thing I did not like was in the beginning of taking card payments I did not process correctly, but again customer service did great..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7004932)

JM

James M.

licensee

> "in most cases the support calls i have made have been really responsive and sorted glitches out promptly, products arrived on time and easy to..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6670806)

AA

ADRIANO A.

Owner

> "they promised me that the credit card surcharge would have be available from September 21st but they didn't deliver, the surcharge was available..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6044613)

KW

Kate W.

owner manager

> "As a new start up business it has been able to offer what we have needed and we have had very few issues with it."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7020189)

PW

Pippa W.

Owner

> "That I can’t connect my kitchen order printer wirelessly."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6685696)

KP

Kathryn P.

Owner

> "Accessible from anywhere as on the cloud but secure and easy to use."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7177454)

AAN

Abdullah Al N.

FOUNDER, CEO

> "Without sending and providing my requirements they are trying to charging me each month. When I talked to there support team they said they only..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6308344)

MS

Michele S.

Manager

> "Easy too use and helpful staff that most always answer fast and the fast payment of my funds into my account."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7059565)

DG

David G.

Manager

> "This is not what EPOS Now claim to provide, having this system is supposed to negate the above….its made it worse And as for the exit fee?"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6683583)

SS

Simon S.

Printer

> "Very happy with this company always willing to sort out any issues you may have .They give you very good training so you can use the epos machine..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7020106)

KH

Kevin H.

Treasurer

> "We were concerned about introducing an EPOS system as we thought it would be daunting for a number of our older volunteers."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6631140)

BL

Beverley L.

owner

> "the monthly subscription is much cheaper than other systems we use."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7046277)

PT

Peter T.

Director

> "The constant updating of stock can take time and it is slow to load sometimes"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6858260)

RD

Ryan D.

Owner

> "Easy to use system, for both the front door and back door of the software, friendly staff and support team, quick response times and..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6858717)

CG

Chrus G.

Owner

> "Nothing really the overall way the sales Team and the technical Team dealt with my purchase was second to none"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7052117)

PG

Phil G.

Director

> "The integration with Xero also works seamlessly, which has been a great help for our accounting."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6856350)

TW

Trevor W.

Work part time for my wife. Machine Embroidery

> "As an Embroidery business, I find the Stock Control difficult to get to grips with."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6858105)

FH

Fouad H.

Owner

> "Best pos system easy to use the interface good easy to add items or departments or even customers i am happy"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7085605)

MR

Muhammad R.

admin

> "No proper communication, no respect for customers — just excuses."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7027225)

WE

Wyn E.

Trustee

> "We found Epos to be a reliable and efficient product. When needed the support team have responded in a highly professional manner"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7033421)

MA

Manik A.

Director

> "No proper communication from customer support team if we raise complaint."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6658366)

ER

Erlin R.

Owner

> "What I like most about the system is that you can access the system from anywhere, also you man maintains items from the back office without..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6387488)

CD

Cal D.

vice chair

> "They continued to take money from our account and charge our credit card ."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6553584)

PG

Phil G.

Director

> "The till’s user interface is very intuitive, making it easy for all staff to get up and running with minimal training."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6856350)

MG

Marcello G.

Managing director

> "Not able to personalise printing orders"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6857769)

CW

Chris W.

Bookkeeper

> "very good, easy to use the back office save for a very few functionalities but, I put that down to lack of use and the fact I only do this part..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7037073)

PP

Paras P.

Director

> "Shopify app can mess up sometimes and sync the order twice which causes inventory issues but this has to do with the external app rather than..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6427592)

DM

David M.

Chairman

> "As a beginner it was easy to use and set up once i had had a little practice using the system The new look which enables products to be displayed..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6865752)

SC

Stephen C.

IT Administrator

> "Some of the Back Office controls for products are too complex."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7179528)

MB

Mark B.

Digital Sales and Marketing Manager

> "Very responsive, quick and covers everything we need."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6674063)

Zion P.

IT professional

> "Don't Touch This system or this company Ever!!"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#GetApp___6766925)

PR

Patrick R.

Director

> "They are very responsive, easy to deal with and understand what the solutions are to any issues you may have"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6404571)

VR

Verified Reviewer

Manager

> "It's as if they took a design from the early 2000s and slapped it onto their software without any consideration for modern aesthetics or..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#GetApp___4976419)

Damien Paul P.

Restaurant Manager

> "Their live chat environment is really helpful"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6275209)

PM

Peter M.

Owner

> "I was a bit frightend of this technology."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6425017)

PG

Phil G.

Director

> "The integration with Xero also works seamlessly, which has been a great help for our accounting."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6856350)

BN

Brett N.

CFO

> "After many months, there is still no integration."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___5026407)

KP

Kathryn P.

Owner

> "The till system is very easy to use."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7177454)

VR

Verified Reviewer

Managing Director

> "On representation of links to Xero and with other systems integrated elsewhere to the platform in the business all attempts to link were painful."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#GetApp___2732486)

KW

Kate W.

owner manager

> "easy to use."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7020189)

TW

Trevor W.

Work part time for my wife. Machine Embroidery

> "As an Embroidery business, I find the Stock Control difficult to get to grips with."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6858105)

BSS

BK S S.

Manager

> "Easy to manage."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7044962)

KH

Karla H.

Owner

> "Sometimes a little difficult to find information in the FAQ. "

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6840782)

NK

Navneet K.

Manager

> "Quik and easy to use ."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7080036)

PS

Piyanka S.

Manager

> "It’s not helpful at all."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___5035122)

SC

Stephen C.

IT Administrator

> "Their on-line support centre is easy to access and use, with access to live chat and the Epos Now community."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7179528)

SC

Sam C.

GM

> "They don't make it easy to get hold of them."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#SoftwareAdvice___4534788)

MS

Michele S.

Manager

> "Great help thanks for yoir support and the fun of being able to open back officecon my pone and laptop abd desktop"

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7059565)

VR

Verified Reviewer

IT Support

> "To compound the situation, EposNow’s own support documentation directed users to download an application that was not available in our region,..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7137298)

SA

Sarah A.

accountatnt

> "Customer support is excellent, always sort out any issues on phone support."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7159840)

VR

Verified Reviewer

IT Support

> "This led to immediate operational impact, including lost revenue, operational delays, and customer dissatisfaction, all of which could have been..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7137298)

JM

James M.

licensee

> "in most cases the support calls i have made have been really responsive and sorted glitches out promptly, products arrived on time and easy to..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6670806)

VR

Verified Reviewer

IT Support

> "Support documentation was also inaccurate, directing users to unavailable applications, which added confusion during an already critical..."

[See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7137298)

[View Reviews](https://www.capterra.com/p/152638/Epos-Now/reviews/)

Melanie M.

Coach

> "The free version gives me plenty of options, including creating a custom PayPal.me link which makes sharing my business with others even easier. Whenever I've needed to reach out to..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129143)

VR

Verified Reviewer

Founder and Principal

> "In using the debit card, or if you use it as a bank account, it will sometimes randomly decline transactions (which can be super embarrassing), and even make transfers seem impossible..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7145449)

CD

Cody D.

Performance Head

> "Paypal easily adds my bank account and make secure payment using the email and the otp , even after i do my payment i got the invoice receipt over the email which is so useful for me."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7181696)

BZ

Briana Z.

Art Instructor

> "Accessing PayPal statements for PayPal Credit can be tricky- the bug is the page often won't load and the site encounters issues and error messages when trying to download statements."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7166632)

SR

Shawn R.

Graphic Design - Art and Creative Direction

> "Fast payments received from international clients, simple interface for creating professional invoices, reassuring security for transactions, handy mobile app for tracking payments on the..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7200986)

Deepeshkumar G.

Techno Functional Consultant

> "QR scanning facility is not available in my region and the international money transfer takes 24 hours hold in paypal account."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7148059)

NW

Nathaniel W.

Chef and Bartender

> "PayPal used to provide a lot of efficient money moves as far as quicker payments and efficient execution through apps that allow you to buy things such as plane tickets, hotels concerts,..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7199294)

Bruno M.

Sales Executive

> "Another disadvantage of PayPal is that it might limit the account in case of high sales volume, large transactions, or several failed attempts in a short period of time."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7188234)

VR

Verified Reviewer

Administrative

> "I also like the data managing feature of transaction history where I can review my past receipts and invoices, which helps me in expense management. Whenever I find any glitch like delays..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7186832)

Michelle C.

CEO

> "Some parts of PayPal can be confusing, especially when trying to understand fees, payment holds, invoices, prepaid cards, or why a payment method is not working the way expected."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7179833)

AP

Ashley P.

Founder, Princial Consultant

> "PayPal is a reliable payment solution for businesses that need a convenient way to send payments, receive money, track transactions, and maintain organized financial records."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7174661)

VR

Verified Reviewer

Software Engineer

> "In addition, customer support experiences may vary, and resolving account-related issues can sometimes take a long time. Although PayPal is widely trusted and convenient, these problems..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875)

JE

JoBeth E.

CEO

> "It allows me to send and receive money quickly, manage transactions in one place, and securely pay for goods and services without having to repeatedly enter financial information."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129494)

BB

Bruno B.

Creative

> "Limited Customization: Business tools, specifically in-app invoice customization and reporting, are described as dated or limited."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116070)

Deepak G.

Administrative executive

> "My overall experience with the PayPal is highly positive I would say that PayPal is the central application and portal to get money from most of the international vendors who are ready to..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7189314)

Rabindra K.

Network Security Administrator

> "The biggest drawbacks are the fees that add up quickly—especially the 3-4% currency conversion markup on international payments, the 1.75% instant transfer fee, and dispute charges for..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7055751)

Bruno M.

Sales Executive

> "What is more, PayPal has such advantages as High Security since all the financial data of the user is encrypted, availability in more than 200 international markets and numerous..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7188234)

NC

Nikki C.

permit technician

> "The main downsides of PayPal are the fees, especially for business transactions, and occasional holds on funds that can slow down cash flow."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7139057)

BH

Braden H.

Senior Product Designer

> "The product balances functionality and simplicity well, making payments, invoicing, and expense management accessible for different types of users. While there are opportunities to..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7195378)

SP

Susan P.

CEO-Owner

> "Even when I’m just making normal transactions, it can be frustrating if a payment gets flagged and my funds are temporarily frozen while verification is requested."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7167844)

VR

Verified Reviewer

Software Engineer

> "It has simplified online payments, invoicing, expense management, and record keeping by providing organized transaction data and easy access to payment history."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7184779)

Tony U.

Co-Founder CMO

> "The main downside is that fees can build up over time, and when issues happen, refunds, disputes, or account reviews can sometimes feel slower than expected."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7120000)

Sachin K.

Operations Manager

> "The ease of setup, broad integration support, and trusted reputation make it a practical option for freelancers, e-commerce businesses, and everyday users. While fees and occasional..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7148707)

VR

Verified Reviewer

Data Encoder

> "Additionally, the tendency to "freeze" accounts or hold funds for 21 days during sudden spikes in activity can be a major hurdle for small businesses."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7124768)

CA

Christopher A.

Commercial Director

> "The convenience in terms of the invoicing processes is incredible, and our sales department can easily create and transmit professional payment requests to our foreign distributors of..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116491)

AE

Amrin E.

Marketing Director

> "Occasionally, account reviews or verification requirements can slow down access to funds, which may be inconvenient for businesses that rely on quick cash flow."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7161766)

VR

Verified Reviewer

Software Engineer

> "I especially like the invoicing feature, detailed transaction history, and expense tracking, which make it easier to manage personal and business finances."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7184779)

MM

Mark M.

Owner

> "The fee structure of PayPal can be very high if you don't know how to properly use it, or if you need to convert funds from one currency to another, which it often prompts you to do."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7120131)

MK

MO K.

MD

> "PayPal is a solid, professional platform that makes sending and receiving payments very simple. While the fees are a bit high, the security and global acceptance make it worth using for..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7136550)

VR

Verified Reviewer

Administrative

> "The only thing I dislike about Pay Pal is the app glitches, like data loading issues or getting the payment notifications late."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7186832)

VR

Verified Reviewer

Software Engineer

> "It supports international transactions, making it very useful for freelancers, online businesses, and customers who buy products or services from different countries."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875)

Kabeer Q.

public relations

> "The Fee Tax: Watching $10 to $50 vanish from every major invoice feels painful, especially when competitors offer cheaper bank-to-bank transfers."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7184118)

NO

Nelson O.

Systems administrator

> "I can send money to friends, pay bills, split expenses, and shop online with just my email or phone number, and the app makes everything feel quick and straightforward."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116834)

ET

Eldho T.

battery test tecnication

> "Funds can be held for up to 180 days if a "permanent limitation" is placed, which can be devastating for small business cash flow"

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129999)

PP

Piyusha P.

Customer service

> "I also appreciate the invoicing capabilities, buyer and seller protection features, and seamless integration with online stores and marketplaces."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7168831)

NAGESH B.

Sr Transaction Processing Officer

> "PayPal’s automated security systems are notoriously aggressive. If they detect a "spike" in your sales or a "suspicious" login, they can freeze your balance for 21 to 180 days."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7089433)

NM

Nicole M.

Breeder

> "There are so many different options to use with PayPal, I like that I can connect it with my eBay account and make purchases and it also has the pay later feature."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7155455)

NS

Naveed S.

computer typist

> "Sometimes payments get held or delayed unexpectedly for security reviews, which can slow down cash flow when dealing with tight deadlines."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7189422)

YL

Yasmine L.

Esthetician

> "I like how large PayPal has expanded, it feels like they were originally a payment processor a way to send funds, now I love how they have payment plan options, large loans, and they are..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7132237)

Wills S.

Brand Designer

> "PayPal made international commerce feel local. If you've ever tried to buy something from an independent creator halfway across the world, standard banking can be a nightmare of wire fees..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7182039)

DR

Dave R.

Manager

> "The platform has consistently provided a secure and convenient way to manage payments, with quick transaction processing and dependable buyer protection."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7183065)

EA

Estrella A.

Software Engineer

> "Their customer support chat is often unhelpful, and resolving account bugs or payment issues feels impossible with their automated messaging."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7180023)

DW

Dylan W.

Operations Manager

> "Creating invoices are an absolute breeze because it automatically generates the entire form based on just the payment information you used and submitted."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7184946)

Valery C.

Digital Philanthropy Officer

> "Sometimes it is buggy with payments if you attach gift cards, and it becomes annoying to deal with since payments seems to go through but then don’t."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7177151)

Deepak G.

Administrative executive

> "they only charge the nominal fee of about 4% per transaction and I I have rarely used their customer support services free are easily available and there are no lags in the transfers of..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7189314)

VR

Verified Reviewer

Teacher

> "Also, sometimes the customer support takes a bit longer to resolve account holds or verification issues, which can delay urgent payments."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7159479)

Mai M.

Managing Director

> "The ease of linking your various accounts ands cards allows our clients to make payments without exposing personal financial details with us."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7120918)

VR

Verified Reviewer

Software Engineer

> "Users may face extra charges for currency conversion, cross-border transactions, or receiving payments, which can reduce overall earnings."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875)

SP

Susan P.

CEO-Owner

> "What I like most about PayPal is how it reduces friction in everyday payments. Once my account is set up, I don’t have to repeatedly pull out my card or retype long billing details."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7167844)

Tanya D.

President

> "There were sometimes some glitches when trying to use it since one account was logged it, would not allow that to log out and change to make a payment."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7183841)

NN

Nyasia N.

Assistant Residence Manager

> "PayPal also provides strong security features that help protect personal and financial information, making users feel safe when sending or receiving money."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7191333)

DR

Dave R.

Manager

> "Transaction fees can be higher than some alternative payment platforms, particularly for business transactions or receiving certain types of payments."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7183065)

Sibahle N.

Customer service advisor

> "I love that I can use paypal to receive money from international banks with ease, I can then send that money to my local within minutes"

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7199011)

Jennifer H.

Manager

> "However, higher fees, occasional account holds, and some integration cleanup with QuickBooks Online can be drawbacks."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7142902)

Shivajatkumar G.

Assistant IT OFFICER

> "I also appreciate its global reach, user-friendly platform, fast transactions, and commitment to protecting both customers and businesses from fraud.""

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7187922)

VR

Verified Reviewer

Founder

> "I understand the need for fraud prevention, but the way funds were held and limits were applied felt excessive given that we were already an established ecommerce business."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7154220)

AA

Abdalmeged A.

It engineer

> "Transaction history and invoicing tools are well-organized, making expense tracking straightforward for both personal and business use."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7154507)

VR

Verified Reviewer

CEO

> "In some cases, account limitations or holds on funds may occur without clear or timely communication, which can be frustrating."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7134942)

Yuriy Y.

Owner

> "It provided a secure, widely accepted platform for online payments and cross-border transactions, reducing friction and increasing confidence in everyday financial interactions."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7072314)

Alex M.

CEO

> "The fees for receiving payments via credit card can add up, and customer support can sometimes be slow to resolve disputes."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7177532)

EB

Emma B.

Financial Controller

> "We can easily track and audit all transactions and it integrates with our accounting software leading to quick and accurate reconciliation of accounts."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7084769)

RR

Rhonda R.

Administrator

> "It has too many items that it charges for, too many ways they try to take from users, and too little customer support."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7166187)

VR

Verified Reviewer

Software Engineer

> "PayPal offers a secure and user-friendly payment platform that makes sending, receiving, and managing payments very convenient."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7184779)

VR

Verified Reviewer

Software Engineer

> "The biggest drawback is the transaction and currency conversion fees, which can become expensive for frequent international payments."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7184779)

LL

Lois L.

Office Manager

> "Online businesses may vy for my purchases but I always select companies that use Paypal because I've learned to trust them. When a company uses PayPal they are using a company that..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7070741)

VR

Verified Reviewer

Systems Administrator

> "Some buyers struggled with paying the ‘extra’ goods and services fee for their ‘insurance’ that they had PayPal’s protection if something went awry but it was only a few."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7189235)

ET

Elena T.

CMO ecommerce

> "I personally like that you can easily create a business account in different currencies to create invoices, and it's super easy to integrate with WooCommerce or any other e-commerce..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7165284)

VR

Verified Reviewer

Admin

> "Bugs and Issues: Occasional app glitches like delayed notifications or login issues can disrupt the experience."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7126777)

ET

Eldho T.

battery test tecnication

> "The materials used and how well the item holds up over time. How effectively the product fulfills its intended purpose compared to its advertising. How intuitive and aesthetically..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129999)

NHH

Nguyen H. H.

Deputy Service Manager

> "The customer support response times are not consistent and the customer may not be able to get a response when needed."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7163565)

Alexis L.

Owner

> "I enjoy the ability to invoice from the app effectively and for my customers to get it and submit payment immediately."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7139239)

VR

Verified Reviewer

Software Engineer

> "PayPal is that its transaction fees can sometimes be high, especially for small businesses, freelancers, and international payments."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7146875)

Abdelrahman A.

Associate Software Developer

> "Whether I am handling payments for custom development projects or managing financial transactions for a retail e-commerce page, PayPal provides a secure and universally trusted platform."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7105211)

Kabeer Q.

public relations

> "Dispute Drama: If you ever have to actually file a dispute, the interface becomes incredibly clinical and bureaucratic."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7184118)

PP

Piyusha P.

Customer service

> "The user interface is intuitive, making payments, refunds, and account management simple even for non-technical users."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7168831)

AA

Anis A.

Software developer

> "PayPal provides a useful pay in 4 options but has no actual customer service for solutions regarding the program."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116929)

RS

Radha S.

Legal Assistant

> "I appreciate how easy it is to send and receive money, link multiple payment methods, and keep clear records of past transactions, which is especially helpful for online purchases and..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7121765)

PS

Peter S.

Backend Developer

> "My account has once be hold for like 21days, I dislike how they freeze account and also the high transaction fees"

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7117323)

RC

Raul C.

Electrician

> "Great experience, I start using it to send or received money on the safetys way, after that paypal include the 4 payments program, that have been so usseful and succesful for me, have..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7075446)

JE

JoBeth E.

CEO

> "Additionally, when issues arise, such as holds or disputes, the resolution process can sometimes feel slow or lack clear communication"

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129494)

SR

Shawn R.

Graphic Design - Art and Creative Direction

> "Fast payments received from international clients, simple interface for creating professional invoices, reassuring security for transactions, handy mobile app for tracking payments on the..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7200986)

BB

Bruno B.

Creative

> "Limited Customization: Business tools, specifically in-app invoice customization and reporting, are described as dated or limited."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116070)

BH

Braden H.

Senior Product Designer

> "The product balances functionality and simplicity well, making payments, invoicing, and expense management accessible for different types of users. While there are opportunities to..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7195378)

Kabeer Q.

public relations

> "Dispute Drama: If you ever have to actually file a dispute, the interface becomes incredibly clinical and bureaucratic."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7184118)

ET

Eldho T.

battery test tecnication

> "The materials used and how well the item holds up over time. How effectively the product fulfills its intended purpose compared to its advertising. How intuitive and aesthetically..."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7129999)

RS

Radha S.

Legal Assistant

> "Additionally, the interface can feel cluttered, and navigating to specific settings or resolving problems isn’t always intuitive."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7121765)

PP

Piyusha P.

Customer service

> "The user interface is intuitive, making payments, refunds, and account management simple even for non-technical users."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7168831)

MK

Michael K.

President

> "Some features and account options can also be difficult to navigate at first."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7207987)

VINAY P.

Engineer

> "Its wide acceptance across e-commerce websites and integration with many business platforms make it convenient for both personal and professional use."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7177541)

NAGESH B.

Sr Transaction Processing Officer

> "For most, this makes PayPal the "default" for any site they don't 100% trust."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7089433)

DD

Denise D.

Web Consultant

> "The ease of use and the ability to integrate PayPal buttons directly on my website are perhaps the best qualities of this product."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7114205)

LR

Lola R.

Creative Founder

> "Often, the download time on my MacBook Air is really slow, and even refreshing the URL is to no avail."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6657801)

SL

Sai L.

Assistantship

> "The platform is incredibly reliable, and the checkout process is seamless across most websites."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7170052)

SB

Sydney B.

Paralegal

> "The only thing I dislike is when I try and generate a label the website freezes on me."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6689832)

Konstantin P.

seo

> "It also allows to use integrated mendy other CRM systems."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7144577)

GI

Gabriel I.

Founder

> "Also, Paypal business doesn't have many options to integrate easily."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___6761274)

DM

Darnell M.

Mentor

> "What I loved most about the PayPal app is the ease of use along with its detailed instructions."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7161692)

VR

Verified Reviewer

Director of Public Relations

> "I wish more people used PayPal, as it sometimes feels like it’s becoming less popular with younger users."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7078455)

YF

Yvon F.

Sales Development Representative

> "What I like most about Paypal is that is very easy to access with and its less hassle too."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7158523)

FL

Faith L.

Therapist

> "It can be difficult to navigate sometimes."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7181864)

MW

Mekailah W.

Owner

> "I mean it is beneficial, rewarding and i can use it for business or personal"

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116337)

Dan M.

president

> "sometimes hard to get in to ."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7184309)

ÁLvaro C.

Deploy Manager

> "It's very easy to use, with a clean interface that isn't cluttered with too much information."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7182139)

Jaquelyn L.

Tech

> "This company has really gone downhill and extremely unhelpful that will waste lots of your personal time"

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7116363)

DD

Denise D.

Web Consultant

> "I have been using PayPal since I started my online business and anytime there may be a customer service issue, they easily resolve it."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7114205)

RR

Rhonda R.

Administrator

> "It has too many items that it charges for, too many ways they try to take from users, and too little customer support."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7166187)

VB

Violet B.

Artist Representative

> "Other than not having the ability to speak directly with a human customer service rep now I still enjoy the program a lot."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7137391)

NHH

Nguyen H. H.

Deputy Service Manager

> "The customer support response times are not consistent and the customer may not be able to get a response when needed."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7163565)

Anya C.

Stay at home mom

> "The customer service is great at helping when you have a problem and there is no minimum to how much you have in your account."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7078426)

AE

Andrea E.

Illustrator and Designer

> "It was also hard to get in touch with a customer support agent that wasn't AI, which made communication a lot harder than it needed to be."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7144646)

Cristin H.

Office manager

> "It's a solid essential service with some clear areas that need improvement"

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7179372)

MK

MO K.

MD

> "The transaction fees are a bit high, and the customer support can be slow to respond."

[See full review](https://www.capterra.com/p/207944/PayPal/#Capterra___7136550)

[View Reviews](https://www.capterra.com/p/207944/PayPal/reviews/)

## User interface

3.77 (728)

[PayPal](https://www.capterra.com/p/207944/PayPal/)

4.65 (26,663)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Accounting Integration

207

Important

ACH Payment Processing

150

Important

Activity Dashboard

120

Important

Epos Now

25/50

-   Accounting Integration
-   ACH Payment Processing
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Cash Management
-   Compliance Management
-   Contactless NFC
-   Credit Card Management
-   Credit Card Processing
-   CRM
-   Cryptocurrency Processing
-   Customer Database
-   Customizable Branding
-   Data Import/Export
-   Data Security
-   Data Synchronization
-   Debit/Credit Card Processing
-   Digital Wallet Integration
-   Digital Wallet Payments
-   Discount Management
-   eCommerce Integration
-   E-commerce Integration
-   Electronic Signature
-   Encryption
-   Expense Tracking
-   Fraud Detection
-   Generative AI
-   Gift Card Management
-   In-Person Payments
-   Invoice Management
-   Level 3
-   Levels 1 & 2
-   Loyalty Program
-   Mobile Access
-   Mobile Card Reader
-   Mobile Payments
-   Multi-Currency
-   Multi-Location
-   Multiple Payment Options
-   Offline Access
-   Omnichannel
-   Online Payments
-   Partial Payments
-   Payment Fraud Prevention
-   Payment Gateway Integration
-   Payment Links

[See all features](https://www.capterra.com/p/152638/Epos-Now/#features)

PayPal

Top features

28/50

-   Accounting Integration
-   ACH Payment Processing
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Cash Management
-   Compliance Management
-   Contactless NFC
-   Credit Card Management
-   Credit Card Processing
-   CRM
-   Cryptocurrency Processing
-   Customer Database
-   Customizable Branding
-   Data Import/Export
-   Data Security
-   Data Synchronization
-   Debit/Credit Card Processing
-   Digital Wallet Integration
-   Digital Wallet Payments
-   Discount Management
-   eCommerce Integration
-   E-commerce Integration
-   Electronic Signature
-   Encryption
-   Expense Tracking
-   Fraud Detection
-   Generative AI
-   Gift Card Management
-   In-Person Payments
-   Invoice Management
-   Level 3
-   Levels 1 & 2
-   Loyalty Program
-   Mobile Access
-   Mobile Card Reader
-   Mobile Payments
-   Multi-Currency
-   Multi-Location
-   Multiple Payment Options
-   Offline Access
-   Omnichannel
-   Online Payments
-   Partial Payments
-   Payment Fraud Prevention
-   Payment Gateway Integration
-   Payment Links

[See all features](https://www.capterra.com/p/207944/PayPal/#features)

### Recognition

No recognitions have been awarded to Epos Now

PayPal is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

Epos Now

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

PayPal

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Epos Now

-   By Epos Now
-   Located in United States
-   Founded in 2011

PayPal

-   By PayPal
-   Located in United States
-   Founded in 1998

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