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We work with all sorts of organisations that want to create a culture of mentoring for their people; corporates, industry bodies and associations, universities, non-profits and community groups.
Higher-ed institutions looking for an all-in-one platform to engage their community virtually. Boost enrollment, alumni engagement, career services, and host unlimited virtual fairs & events.
We're excited & grateful to be able to continue supporting these amazing individuals who are delivering so much value to the Customer Success teams at various companies.
For some reason I cannot connect my zoom to this software. It may be an institution based issue, but I have known a few people who have struggled with this.
I'm grateful for Mentorloop's partnership in helping us strive to be a #HumanFirst organization and provide such a wonderful opportunity to so many people.
The only negative feedback I received from a couple of users was they received too many nudge emails but this could have been tweaked if we had wanted.
Customer service is great and everyone I have been in touch with is so lovely and reactive to any of my needs and questions.
Some of the mentors had trouble uploading their CVs, but when we investigated it felt like the problem was at their end and not Mentorloop.
I have really enjoyed the ease of use as a program co-ordinator. The Mentorloop team have been super responsive and helpful - particularly to fix any issues throughout the course of our program.
There's nothing that I've found that I don't like about the system.
Great team with a great product, innovative ideas, clever tech, and great user experience.
There was also missing functionality, such as a count (total number) of advisors after entering search criteria.
What most impresses me about Firsthand is the dedication the entire company has to help their clients solve solutions.
There were no specific features I felt were lacking.
Super tool, good feedback from users, who are extremely satisfied about using the tool.
It is difficult to navigate the search. Because terms are not customized, there is a big variation of search outputs.
We thought it would help our members see the value in a system like this. Above all, their customer support has been incredible, and we really appreciate their continued support of our efforts.
Can discourage users from using the tool as they mistakenly think there is no one that fits their interest area.
Mentorloop
Top FeaturesFirsthand
Mentorloop
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Firsthand
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