# Compare eWay-CRM vs CINC 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare eWay-CRM and CINC based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/152769-152829/eWay-CRM-vs-CINC

---

# eWay-CRM vs CINC Features and Cost Comparison

Last updated April 4th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

eWay-CRMCINC2/4 selected

[eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)[4.5 (822)](https://www.capterra.com/p/152769/eWay-CRM/reviews/)

[CINC](https://www.capterra.com/p/152829/CINC/)[4.1 (248)](https://www.capterra.com/p/152829/CINC/reviews/)

[## eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)[4.5 (822)](https://www.capterra.com/p/152769/eWay-CRM/reviews/)

Starting Price

$20.00/month

Value-for-Money

4.4

Functionality

4.3

Ease of Use

4.4

Customer Service

4.6

Reviews Sentiment

RC

BB

Based on [822 reviews](#user-reviews)

Positive

762

Neutral

46

Negative

14

[## CINC](https://www.capterra.com/p/152829/CINC/)[4.1 (248)](https://www.capterra.com/p/152829/CINC/reviews/)

Starting Price

$1000.00/month

Value-for-Money

3.7

Functionality

4.2

Ease of Use

4.2

Customer Service

4.2

Reviews Sentiment

EJ

AY

JK

Based on [248 reviews](#user-reviews)

Positive

196

Neutral

23

Negative

29

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## Summary

* * *

Key features rated by users

Features selected based on 17,542 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

70%Fit

Missing features

Feature ratings

Data Security

NA

Contact Management

4.5

Lead Management

4.4

Sales Pipeline Management

4.2

Activity Dashboard

3.6

71%Fit

Missing features

Not enough reviews

Feature ratings

Data Security

NA

Contact Management

4.2

Lead Management

4.2

Sales Pipeline Management

5.0

Activity Dashboard

4.4

User satisfaction

User satisfaction

4.5

User reviews[822](https://www.capterra.com/p/152769/eWay-CRM/reviews/)

Ease of use

4.4

Functionality

4.3

Value for money

4.4

Customer support

4.6

User satisfaction

4.1

User reviews[248](https://www.capterra.com/p/152829/CINC/reviews/)

Ease of use

4.2

Functionality

4.2

Value for money

3.7

Customer support

4.2

Price starts from

Price starts from

$20Per User, Per Month

-   Free version
-   Free trial

Price starts from

$1000Other, Per Month

-   Free version
-   Free trial

Best for

Best for

Small to mid-size businesses and services using Outlook and Microsoft 365—construction, consultants, insurers, manufacturers—teams needing integrated CRM for email tracking, quoting, and reporting.

Best for

Designed for the real estate this solution provides agents and teams the ability to capture leads, identify now & future business, nurture leads into clients, and grow overall conversion.

## User reviews

Pros & cons

RC

Radomira C.

Sales Representative

> "It serves as a clever 'external brain' within my Outlook, allowing me to offload my tasks and focus on my work without the constant fear..."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7114632)

JV

Jan V.

Project manager, technický ředitel

> "I miss the function of creating e.g. an entry from the diary function. When e.g. minutes of a meeting are written in the diary, the..."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6846634)

BB

Brandon B.

Engineer

> "It is good for project tracking, security and tracking sales and follow-ups. When trained to use it effectively you can enjoy the..."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7099082)

LL

Lucie L.

Digitazion manager and product development

> "Still, one significant con is that it is not possible to view tabs alongside main project/deal information on the first page, which is..."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6863284)

AS

Anastasiya S.

Marketing Manager

> "The fact that it is integrated in the Outlook and the latest updates which make it easier to add new contacts directly from the email,..."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6834960)

BK

Bailey K.

IT Manager

> "Some simple features, like creating folders inside project documents, are still missing."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7054315)

LR

Lubos R.

CFO

> "It is fully integrated in MS Outlook and has wide reporting possibilities via Power BI."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7102755)

PC

Petra C.

Operational Director

> "That feature was perfect for tracking time spent on calls, but it’s no longer available."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7121604)

FK

Flore K.

Compliance Manager

> "The audit trail for emails and tasks makes reviews smoother, and onboarding new users doesn’t take long."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7055497)

LZ

Lucie Z.

Accounting Consultant

> "Caller identification is missing/limited — it doesn’t reliably show who is calling based on CRM contacts."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7089631)

GS

Gaurav S.

Business Development Manager

> "Designed for smaller agencies, eWay simplifies facts capture, retrieval and pipeline control even as providing seamless touch sync and..."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6577646)

RR

Ronel R.

Administration staff

> "Fact that things duplicate themselves likes e-mails and documents in task but also placed on deal or contact while you can not create a..."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6584448)

TJ

Tomas J.

CEO

> "eWay-CRM is a robust, feature-rich solution with strong Microsoft Outlook integration and high customization, adaptable to diverse..."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6565257)

VR

Verified Reviewer

Consultant

> "One drawback is that the new version of Outlook does not seem to integrate properly with the system."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7067504)

DM

Dan M.

President

> "The modules are almost limitless in their customization options which allows us to design module types that perfectly support the most..."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6518643)

JK

Jana K.

production technician

> "When I want to upload items to a project, it takes a long time and causes the entire eWay system and associated email to freeze."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6882909)

RN

Renata N.

administrator

> "My favorite feature in Eway is how seamlessly it integrates with other systems and how quickly i can access the information i need."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7026343)

JP

Jiří P.

CTO

> "It does not seem to be updated and its synchronization does not work reliably."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7117090)

PP

Petra P.

Account manager

> "Certain notifications and reminders for sending emails or completing tasks are also useful."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7106084)

VJ

Vlada J.

Owner

> "In addition, when one would be willing to use the old Outlook (why, for God's sake!) and has a modern Copilot+ laptop with AArch64..."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6584304)

SS

Shivendu S.

Family Advocate

> "It is not additional apps that are required and instead gives impressive features like request tracking and video training which make it..."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6750711)

MtR

Markéta R.

Executive manager

> "Settup or adjustments of specific data views in the system are quite complicated for ordinary user and I usually have to ask for support."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7032426)

JnP

Ján P.

Sales manager

> "Seamless Outlook integration, intuitive UI, fast search, and reliable sync across our team each day."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7009383)

BK

Bailey K.

IT Manager

> "Customization takes time for users who are not technical."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7054315)

T

Tereza Š.

project manager

> "The only minor issue is slower performance when there are many records in the diary, but everything else is positive."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7054280)

KnM

Kristýna M.

quality manager

> "Questions are not direct and lack context for further work with the data. And since we are in the Czech Republic, why can't this..."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7001626)

LZ

Lucie Z.

Accounting Consultant

> "Aside from that, it’s a dependable tool for maintaining shared contact information and context."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7089631)

TL

Tereza L.

Process Analyst

> "The online version currently lacks some essential features we need."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7115991)

TL

Tereza L.

Process Analyst

> "Outlook Integration: The native integration with Outlook, a huge plus for our workflow."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7115991)

PD

Pavel D.

sales

> "the Outlook add-in sometimes takes a while to load, which can be a bit frustrating during busy workdays."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6832459)

AG

Alexandra G.

KAM

> "It supports productivity and helps streamline routine CRM tasks effectively."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7114517)

DH

Debbie H.

Business Development Manager

> "Sometimes the Search Companies section can be a bit temperamental which then results in duplicate entries."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6882819)

DD

Daniel D.

Trader

> "It helps me quickly filter customers based on various criteria."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7073988)

PP

Petra P.

Account manager

> "Probably the more data there is, the slower it is and the more it freezes."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7106084)

PV

Phillip V.

Project Coordinator

> "Works well if you are connected to a good stable internet, not too great if you are on the road and using slower Wifi speeds."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7058099)

P

Patrik Č.

Quality manager and service technician.

> "I wouldn't say I don't like it, but the least convenient thing is that the document templates cannot be edited by the user."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6832411)

KR

Katerina R.

Senior ELT Consultant

> "It allows to manage work smoothly and handle most tasks without any issues."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7115121)

ML

Michaela L.

assistant

> "Sometimes templates don't get overwritten correctly."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7114553)

NP

Nick P.

Sales Director

> "We need to develop the system further, but to date, recording key customer information has improved greatly, we are just starting to..."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6887450)

MR

Martin R.

Solution Design Engineer

> "UI feels a bit outdated."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7118588)

AO

Anna O.

Project Manager

> "simplicity of the tool, it´s working really intuitive and it´s scalable, but depend on values and data which you are monitoring."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7089136)

MR

Martin R.

Solution Design Engineer

> "Cannot be integrated into the new Outlook."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7118588)

SS

Shubham S.

Data Analyst

> "The automation gear are a first-rate time-saver and the responsive IT help adds to its reliability. While there are occasional minor..."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6591367)

AK

Adam K.

Business Development Specialist

> "sometimes it feels a bit laggy but not a huge deal."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7074075)

PC

Petra C.

Operational Director

> "The great thing is that we don’t need to open anything else — we simply arrive at work, open Outlook, and everything is right there in..."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7121604)

JD

Jan D.

Senior Partner

> "Only available with old Outlook, which does not correspond with the latest approach to IT and customer service."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7020078)

T

Tomáš Š.

CEO

> "The system is user-friendly, well-integrated with Outlook, and offers many useful features that allow us to manage things independently."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7022918)

PH

Per H.

Engineer

> "The endless update delays in the middle of something more important and it turns up just as you are about to leave"

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6833638)

DH

Daniel H.

CSO

> "All of this optimizes our internal and external processes and communication within the sales team with minimal effort."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6826528)

DG

David G.

Account Manager

> "filtering, but that's just my problem that I forget to turn off the last filter :-). And also system quick response."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6863124)

KiD

Kateřina D.

Sales

> "We don't use all the modules, but I can imagine that if a company used everything connected, offers, orders, marketing, accounting, it..."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6758201)

J

Jana Ž.

Online Business Expert

> "Our internal system does not align with eWay's rights settings, which limits our ability to use it fully."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6748223)

I

Irena Š.

Manager of preparation and implementation of orders

> "Easy sharing: emails, contacts and projects can be shared within the team"

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7049908)

DK

Dan K.

CTO

> "Usability of web version is lower than Outlook's plugin, but Outlook plugin limits usage inside Outlook."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6487611)

LK

Lucky K.

Senior Analyst

> "Implementing eWay-CRM became the excellent choice for our corporation, absolutely transforming our project control and revolutionizing..."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6565017)

JE

Jan E.

Sales and Business

> "can't insert emails into a project before they are saved for the first time."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6815128)

DK

Dana K.

Marketing Manager

> "Complex applications makes the work of sales and marketing easier, all data is in one place, available also outside the office."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6862987)

PC

Petra C.

Operational Director

> "Now it must be entered manually, which is a pity."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7121604)

JR

Jana R.

Sales Administrative

> "I really appreciate the Outlook integration and the ability to keep all client and project information in one place."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7036431)

JM

Josef M.

Sales manager

> "Insufficient control over entering duplicate data"

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6836133)

PB

Pierre B.

Scala Developer

> "I store all customer info, meeting notes and tasks in one place, so nothing gets lost and everyone stays on the same page."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6793874)

JF

Jiří F.

Senior Consultant

> "I also find e-mail management not working as I would expect."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7117057)

LD

Lenka D.

plant manager

> "The program offers a wide range of features, and I also appreciate the regular updates that reflect current changes."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7009177)

AR

Adam R.

Application enginer

> "The new visual design is not the best and we are keeping the old one."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6854287)

JP

Jiří P.

CTO

> "Its integration in to Outlook males it super easy to work with which is its biggest advantage compared to other CRM systems."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7117090)

KnM

Kristýna M.

quality manager

> "This can be a disadvantage if the program is not sufficiently secure."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7001626)

MtH

Markéta H.

Marketing Specialist

> "I appreciate the clarity when searching for information and the ability to customize workflows."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6873576)

JT

Jarka T.

Senior Consultant

> "It's relatively slow, you have to use multiple filters to figure out an information you are looking for... it's not very intuitive and..."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6489373)

P

Patrik Č.

Quality manager and service technician.

> "Actions associated with transitions between workflow states make my work easier. And certainly the ability to work in the web interface."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6832411)

JS

Jozef S.

Director

> "Unable to connect Pohoda lists and Eway."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7020765)

I

Irena Š.

Manager of preparation and implementation of orders

> "eWay-CRM is an intuitive CRM system that will be appreciated by companies working with Outlook."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7049908)

MR

Martin R.

Solution Design Engineer

> "Dashboard are basic."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7118588)

RJ

Radka J.

Výrobní firma

> "I like the ability to record notes, save emails and documents, schedule tasks and much more."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6550779)

TA

Tarannum A.

Sales

> "The setup process for word export templates is normally lengthily , the inability to do display certain clients location on a map or..."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___4934256)

VcM

Václav M.

sales representative

> "I have been using eWay-CRM for several years now, and it's clear that the system is continuously being modernized and aims to simplify..."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6827344)

RF

Rui F.

Data Analitics

> "Issue with recuring login screen pop up, losing focus of current task."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6728692)

Z

Zora Š.

Project manager

> "It saves me a lot of time, we can share project information with the whole team and thats exactly what we need"

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6822642)

AV

Agoston V.

Business Development Manager

> "Estimated revenue Column shows "0" result at all business opportunities in the online version."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6669633)

AK

Adam K.

Business Development Specialist

> "With this it is then quite simple to manage new contacts and clients"

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7074075)

GR

Gretchen R.

Vice President

> "I accidentally deleted a field and restoring it came with an extra support cost, which was frustrating."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6784055)

[View Reviews](https://www.capterra.com/p/152769/eWay-CRM/reviews/)

EJ

Eric J.

Realtor

> "If you are afraid to make a call then you will find ever way to build a wall and not use CINC. If you understand..."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6333988)

PO

Patrick O.

Real Estate Broker

> "I also had to request multiple changes to the AI text and email language, which felt overly aggressive and not..."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6826109)

AY

Andrew Y.

Realtor

> "CINC has great automations and awesome integrations such as being able to push leads to the Mojo dialer."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6695674)

KH

Ken H.

Realtor

> "Adding every listing update in notes makes it too time consuming to find previous contact notes."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6691219)

JK

Jason K.

Manager

> "The ability to text, call, or email in one platform is perfect for finding the medium which best suits each lead."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6333247)

JS

Jackie S.

Realtor Associate

> "The mortgage calculator does not reflect accurate information by excluding the taxes in the payment."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6687214)

MH

Mary H.

REALTOR®

> "I like the CRM and the ability to track when I've attempted contact with a client and our conversations."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6385002)

LM

Laura M.

Director of Business Development

> "One downside is the constant increase in costs, and the AI feature is not as refined as we would like"

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6340066)

KW

Kyle W.

Recruiter

> "The per lead cost and the reliability of CINC's system is critical to my business and I can rely on them 100% to..."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6340465)

JW

Jeff W.

REALTOR, TEAM LEAD

> "The mobile app is limited and then using the CINC website on Safari is even worse"

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6695259)

SS

Sydney S.

Executive Assistant

> "I really like CINC it makes all my prospecting, lead follow up, and SOI calling easy on one platform that meets..."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6681192)

ED

Elizabeth D.

Client Relations manager

> "Lack of ability to search by key words in clients"

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6344166)

JG

Judy G.

Liaison - Dialer

> "The system offers much to team members who want to grow their business and offer the best possible service to..."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6681206)

JK

Jason K.

Manager

> "It is impossible to use the app and see what you need to do on any given day without spending a minute adjusting..."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6333247)

KA

Kenny A.

Real estate agent

> "This system has enabled me to launch and expand my real estate customer base and career."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6339580)

PM

Peter M.

Broker

> "I think they spend too much effort developing improvements to the app rather than focusing on the core of lead..."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6683874)

CL

Cyril L.

Agent

> "Setting up leads for agents, it’s a great way to get new clients and usually also provides the details of what..."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6686817)

BB

Brooke B.

Realtor

> "they don't connect you in real time to the client, the dialer is a pain to work"

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6687321)

JO

Jacquelyn O.

Broker Associate

> "Its comprehensive platform that allows me to step up my game in my business."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6333566)

AL

Art L.

Realtor

> "Template a little hard to navigate and the search is a little hard too"

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6682007)

LM

Laura M.

Director of Business Development

> "The platform ease of use, customer database and our strong relationship with the account manager have made it our..."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6340066)

CS

Charisse S.

REALTOR

> "You need training... and account usage help which was not available when I started"

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6690932)

JA

Jan A.

Broker/Team Lead

> "I really like the ability to add team members and distribute the leads to each agent where they can have their own..."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___4944416)

WP

Warrick P.

Broker Sales

> "However, well over 20% of the phone numbers are for non-existent people."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6333693)

EH

Ethan H.

Branch Broker

> "I love the volume of leads they are able to provide and the quick notifications I received that allow me to begin..."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___4955618)

NS

Nina S.

Affiliate Broker

> "Technical difficulties with site makes it difficult to manage leads."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6696853)

OC

Oliver C.

Salesperson

> "I have a ton of past clients from CINC though which have lead to exponential repeat and referrals."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6690935)

PS

Patrick S.

Realtor

> "Can’t seem to figure out how to pin a note from the mobile app."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6691006)

SG

Stephanie G.

Associated Broker

> "I feel the new auto-checking of phone numbers and emails is great."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6344792)

BP

Benjamin P.

Operations Manager

> "The request a showing feature we found is completely broken."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6695258)

JG

Judy G.

Liaison - Dialer

> "I also think the ability to document conversations and notes is very valuable."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6681206)

LM

Lori M.

Realtor

> "While we like the overall lead gen, the cost just keeps going up. When you do not have a large team, it's hard..."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6681825)

LA

Lela A.

Your Realtor For Life

> "The ability to automate these marketing efforts saves me countless hours, freeing up time to focus on building..."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___4944073)

DC

Dhanwant C.

Realtor

> "very very expensive monthly fixed cost plus it is USD so for users in Canada it is very very high cost per month"

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6348365)

JA

Jan A.

Broker/Team Lead

> "The ability to text and email from the platform and add attachments and property listings is an important feature."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___4944416)

ML

Matthew L.

Realtor

> "most registering to site provide false numbers & emails\]-AI Alex system is repetitive and doesnt enhance dialogue..."

[See full review](https://www.capterra.com/p/152829/CINC/#SoftwareAdvice___4960457)

CR

Christina R.

Realtor

> "I want more videos on best practices and tricks and tips."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6686843)

CL

Chase L.

CFO

> "The Facebook or Google PPC ads that CINC runs isn't too great at generating prospects who are likely to buy or..."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___4952401)

OL

Olivia L.

Owner

> "It allows me to host all leads in one place, and schedule follow-ups and reminders."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___4944519)

KA

Kenny A.

Real estate agent

> "I would say that a negative that could happen in the future would be moving towards an AI generated Central..."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6339580)

CL

Chase L.

CFO

> "I like the CRM side of CINC with action plans for easily navigating new buyers or sellers from signed agreement to..."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___4952401)

PR

Patricia R.

Realtor

> "Sometimes dialer gets stuck and I have to reload"

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6681244)

RP

Ryan P.

Broker Owner

> "My sales rep, onboarding rep, success manager, and continued rep are what keep us here."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6333276)

MS

Matt S.

Owner

> "There should be some AI or auto-recognition of customers entering bad data in order to enter the site…or at least..."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___4952436)

JC

Joy C.

Realtor

> "Cinc has helped me grow my business and maintain great records."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6344181)

WA

Wade A.

Real Estate Broker

> "The amount of bad intell not being scrubbed and charged; I also do not like the fact that an extra charge is being..."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___4964211)

AW

Angela W.

Owner

> "Helps me stay consistent with sales and leads"

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6681044)

RC

Regina C.

Realtor

> "Sometimes it doesn’t show properly on an excel sheet"

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6333371)

SG

Stephanie G.

Associated Broker

> "I feel the information of the lead and the speed to lead and follow up is great"

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6344792)

DH

Daniel H.

Realtor

> "there needs to be better vetting process before we get the leads."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6681136)

AD

Annie D.

Realtor

> "From the introduction with \[sensitive content hidden\], implementation with \[sensitive content hidden\] and training..."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___4943819)

BW

Brenna W.

Internet Sales manager

> "does not show you automatic duplicate clients right away"

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6333217)

DF

Debbie F.

REALTOR®

> "Best thing is the MLS feed to my site. "

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6333302)

BP

Benjamin P.

Operations Manager

> "The amount of leads that actually turn into viable prospects is very low."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6695258)

JS

John S.

Associate Realtor

> "It is a complete way to contact your clients."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6691133)

PO

Patrick O.

Real Estate Broker

> "Unfortunately, the issues persisted."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6826109)

SP

Sonya P.

Director of Operations

> "They are so kind and helpful. If they don't have the answer to my question they get to the bottom of it as quickly..."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6344184)

CF

Chris F.

Realtor

> "The costs are too expensive for the conversion rate."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6333386)

DMB

D Michael B.

Team Leader

> "While we made good money utilizing CINC, I will continue to look for another platform that gives me a return on..."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___4952577)

JM

Joel M.

Principal Broker and Owner

> "Some lead territories aren’t working but that isn’t their fault"

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6348535)

NL

Nolan L.

Real Estate Agent

> "My experience has been great, it's helped me be much more organized and proficient in my business."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6695500)

BP

Benjamin P.

Operations Manager

> "So many people accidentally request showings its kind of crazy."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6695258)

RK

Rene K.

Team Lead

> "So much better than an excel spread sheet or any other options that I have reviewed"

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6333548)

KZ

Kimberlee Z.

Realtor

> "Text messages are limited and you are unable to put attachments from you phone them or attach listings."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___4952514)

PjK

P j K.

Realtor

> "The filter capabilities are tremendous for organizing and categorizing contacts/leads"

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___4954699)

TO

Tasha O.

Broker

> "With all the changes on the site it’s hard to keep up with"

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6339693)

JE

Jamie E.

Realtor

> "They have worked with me tirelessly to ensure I’m learning, applying and succeeding"

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6682888)

CC

Courtney C.

ISA Managing Partner

> "I have leads messaging me all the time now complaining about things not working."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6340917)

NS

Nina S.

Affiliate Broker

> "Cinc motivated me to begin a new found enthusiasm to grow my business."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6696853)

RM

Richard M.

team owner

> "lead quality has slipped dramatically over time."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6339976)

SD

Staci D.

Agent

> "Live Cinc, It has helped me establish my RE career. "

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6339626)

SC

Susan C.

Owner/Broker

> "Slow to roll out features, video is cumbersome, lead quality has become very low as more agents in area use CINC."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___4952429)

AL

Art L.

Realtor

> "I have been able to connect with 80% of the leads"

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6682007)

FC

Frank C.

Real Estate Associate

> "Minor loading issues."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6695605)

JR

John R.

Agent

> "I love the connection between website and CRM"

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6683226)

KD

Kira D.

Real Estate Broker

> "Can get a bit overwhelming to teach to other agents"

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6686848)

JR

Jo R.

Realtor

> "The clean CRM and the pretty websites. "

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6686839)

BP

Brian P.

Realtor

> "Also the cost of the platform is higher than most."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6344182)

PW

Perry W.

Salesperson

> "Helps me keep organized"

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6687023)

MH

Mary H.

REALTOR®

> "It just shows appointment expired."

[See full review](https://www.capterra.com/p/152829/CINC/#Capterra___6385002)

[View Reviews](https://www.capterra.com/p/152829/CINC/reviews/)

## User interface

[eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)

4.47 (822)

[CINC](https://www.capterra.com/p/152829/CINC/)

4.15 (248)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

eWay-CRM

Top features

33/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/152769/eWay-CRM/#features)

CINC

20/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/152829/CINC/#features)

### Recognition

No recognitions have been awarded to eWay-CRM

CINC is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

eWay-CRM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

CINC

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

eWay-CRM

-   By eWay System
-   Located in United States
-   Founded in 2008

CINC

-   By Commissions
-   Located in United States
-   Founded in 2011

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[eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)[4.47 (822)](https://www.capterra.com/p/152769/eWay-CRM/reviews/)

vs

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,822)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

$20/month

Price

$50/month

4.3

Features

4.3

4.4

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/152769-157279/eWay-CRM-vs-Dynamics-365)

[CINC](https://www.capterra.com/p/152829/CINC/)[4.15 (248)](https://www.capterra.com/p/152829/CINC/reviews/)

vs

[Sell.Do](https://www.capterra.com/p/151826/Sell-Do/)[4.69 (134)](https://www.capterra.com/p/151826/Sell-Do/reviews/)

$1000/month

Price

$34.99/month

4.2

Features

4.6

4.2

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/151826-152829/Sell-Do-vs-CINC)

[eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)[4.47 (822)](https://www.capterra.com/p/152769/eWay-CRM/reviews/)

vs

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,050)](https://www.capterra.com/p/132666/Pipedrive/reviews/)

$20/month

Price

$19/month

4.3

Features

4.3

4.4

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/132666-152769/Pipedrive-vs-eWay-CRM)

[CINC](https://www.capterra.com/p/152829/CINC/)[4.15 (248)](https://www.capterra.com/p/152829/CINC/reviews/)

vs

[BoomTown](https://www.capterra.com/p/151892/BoomTown/)[4.46 (239)](https://www.capterra.com/p/151892/BoomTown/reviews/)

$1000/month

Price

$1000/month

4.2

Features

4.4

4.2

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/151892-152829/BoomTown-vs-CINC)