# Compare eWay-CRM vs BoldTrail 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare eWay-CRM and BoldTrail based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/152769-176447/eWay-CRM-vs-BoldTrail

---

# eWay-CRM vs BoldTrail Features and Cost Comparison

Last updated April 4th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

eWay-CRMBoldTrail2/4 selected

[eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)[4.5 (822)](https://www.capterra.com/p/152769/eWay-CRM/reviews/)

[BoldTrail](https://www.capterra.com/p/176447/BoldTrail/)[4.4 (563)](https://www.capterra.com/p/176447/BoldTrail/reviews/)

[## eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)[4.5 (822)](https://www.capterra.com/p/152769/eWay-CRM/reviews/)

Starting Price

$20.00/month

Value-for-Money

4.4

Functionality

4.3

Ease of Use

4.4

Customer Service

4.6

Reviews Sentiment

RC

BB

Based on [822 reviews](#user-reviews)

Positive

762

Neutral

46

Negative

14

[## BoldTrail](https://www.capterra.com/p/176447/BoldTrail/)[4.4 (563)](https://www.capterra.com/p/176447/BoldTrail/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.1

Customer Service

4.2

Reviews Sentiment

Based on [563 reviews](#user-reviews)

Positive

493

Neutral

20

Negative

50

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## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 17,542 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

70%Fit

Missing features

Feature ratings

Data Security

NA

Contact Management

4.5

Lead Management

4.4

Sales Pipeline Management

4.2

Activity Dashboard

3.6

69%Fit

Missing features

Feature ratings

Data Security

NA

Contact Management

4.2

Lead Management

4.1

Sales Pipeline Management

4.2

Activity Dashboard

4.1

User satisfaction

User satisfaction

4.5

User reviews[822](https://www.capterra.com/p/152769/eWay-CRM/reviews/)

Ease of use

4.4

Functionality

4.3

Value for money

4.4

Customer support

4.6

User satisfaction

4.4

User reviews[563](https://www.capterra.com/p/176447/BoldTrail/reviews/)

Ease of use

4.1

Functionality

4.3

Value for money

4.3

Customer support

4.2

Price starts from

Price starts from

$20Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Small to mid-size businesses and services using Outlook and Microsoft 365—construction, consultants, insurers, manufacturers—teams needing integrated CRM for email tracking, quoting, and reporting.

Best for

Real estate brokerages, enterprise organizations, team leaders, and agents

## User reviews

Pros & cons

RC

Radomira C.

Sales Representative

> "It serves as a clever 'external brain' within my Outlook, allowing me to offload my tasks and focus on my work without the constant fear..."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7114632)

JV

Jan V.

Project manager, technický ředitel

> "I miss the function of creating e.g. an entry from the diary function. When e.g. minutes of a meeting are written in the diary, the..."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6846634)

BB

Brandon B.

Engineer

> "It is good for project tracking, security and tracking sales and follow-ups. When trained to use it effectively you can enjoy the..."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7099082)

LL

Lucie L.

Digitazion manager and product development

> "Still, one significant con is that it is not possible to view tabs alongside main project/deal information on the first page, which is..."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6863284)

AS

Anastasiya S.

Marketing Manager

> "The fact that it is integrated in the Outlook and the latest updates which make it easier to add new contacts directly from the email,..."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6834960)

BK

Bailey K.

IT Manager

> "Some simple features, like creating folders inside project documents, are still missing."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7054315)

LR

Lubos R.

CFO

> "It is fully integrated in MS Outlook and has wide reporting possibilities via Power BI."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7102755)

PC

Petra C.

Operational Director

> "That feature was perfect for tracking time spent on calls, but it’s no longer available."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7121604)

FK

Flore K.

Compliance Manager

> "The audit trail for emails and tasks makes reviews smoother, and onboarding new users doesn’t take long."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7055497)

LZ

Lucie Z.

Accounting Consultant

> "Caller identification is missing/limited — it doesn’t reliably show who is calling based on CRM contacts."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7089631)

GS

Gaurav S.

Business Development Manager

> "Designed for smaller agencies, eWay simplifies facts capture, retrieval and pipeline control even as providing seamless touch sync and..."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6577646)

RR

Ronel R.

Administration staff

> "Fact that things duplicate themselves likes e-mails and documents in task but also placed on deal or contact while you can not create a..."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6584448)

TJ

Tomas J.

CEO

> "eWay-CRM is a robust, feature-rich solution with strong Microsoft Outlook integration and high customization, adaptable to diverse..."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6565257)

VR

Verified Reviewer

Consultant

> "One drawback is that the new version of Outlook does not seem to integrate properly with the system."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7067504)

DM

Dan M.

President

> "The modules are almost limitless in their customization options which allows us to design module types that perfectly support the most..."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6518643)

JK

Jana K.

production technician

> "When I want to upload items to a project, it takes a long time and causes the entire eWay system and associated email to freeze."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6882909)

RN

Renata N.

administrator

> "My favorite feature in Eway is how seamlessly it integrates with other systems and how quickly i can access the information i need."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7026343)

JP

Jiří P.

CTO

> "It does not seem to be updated and its synchronization does not work reliably."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7117090)

PP

Petra P.

Account manager

> "Certain notifications and reminders for sending emails or completing tasks are also useful."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7106084)

VJ

Vlada J.

Owner

> "In addition, when one would be willing to use the old Outlook (why, for God's sake!) and has a modern Copilot+ laptop with AArch64..."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6584304)

SS

Shivendu S.

Family Advocate

> "It is not additional apps that are required and instead gives impressive features like request tracking and video training which make it..."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6750711)

MtR

Markéta R.

Executive manager

> "Settup or adjustments of specific data views in the system are quite complicated for ordinary user and I usually have to ask for support."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7032426)

JnP

Ján P.

Sales manager

> "Seamless Outlook integration, intuitive UI, fast search, and reliable sync across our team each day."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7009383)

BK

Bailey K.

IT Manager

> "Customization takes time for users who are not technical."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7054315)

T

Tereza Š.

project manager

> "The only minor issue is slower performance when there are many records in the diary, but everything else is positive."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7054280)

KnM

Kristýna M.

quality manager

> "Questions are not direct and lack context for further work with the data. And since we are in the Czech Republic, why can't this..."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7001626)

LZ

Lucie Z.

Accounting Consultant

> "Aside from that, it’s a dependable tool for maintaining shared contact information and context."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7089631)

TL

Tereza L.

Process Analyst

> "The online version currently lacks some essential features we need."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7115991)

TL

Tereza L.

Process Analyst

> "Outlook Integration: The native integration with Outlook, a huge plus for our workflow."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7115991)

PD

Pavel D.

sales

> "the Outlook add-in sometimes takes a while to load, which can be a bit frustrating during busy workdays."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6832459)

AG

Alexandra G.

KAM

> "It supports productivity and helps streamline routine CRM tasks effectively."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7114517)

DH

Debbie H.

Business Development Manager

> "Sometimes the Search Companies section can be a bit temperamental which then results in duplicate entries."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6882819)

DD

Daniel D.

Trader

> "It helps me quickly filter customers based on various criteria."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7073988)

PP

Petra P.

Account manager

> "Probably the more data there is, the slower it is and the more it freezes."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7106084)

PV

Phillip V.

Project Coordinator

> "Works well if you are connected to a good stable internet, not too great if you are on the road and using slower Wifi speeds."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7058099)

P

Patrik Č.

Quality manager and service technician.

> "I wouldn't say I don't like it, but the least convenient thing is that the document templates cannot be edited by the user."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6832411)

KR

Katerina R.

Senior ELT Consultant

> "It allows to manage work smoothly and handle most tasks without any issues."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7115121)

ML

Michaela L.

assistant

> "Sometimes templates don't get overwritten correctly."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7114553)

NP

Nick P.

Sales Director

> "We need to develop the system further, but to date, recording key customer information has improved greatly, we are just starting to..."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6887450)

MR

Martin R.

Solution Design Engineer

> "UI feels a bit outdated."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7118588)

AO

Anna O.

Project Manager

> "simplicity of the tool, it´s working really intuitive and it´s scalable, but depend on values and data which you are monitoring."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7089136)

MR

Martin R.

Solution Design Engineer

> "Cannot be integrated into the new Outlook."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7118588)

SS

Shubham S.

Data Analyst

> "The automation gear are a first-rate time-saver and the responsive IT help adds to its reliability. While there are occasional minor..."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6591367)

AK

Adam K.

Business Development Specialist

> "sometimes it feels a bit laggy but not a huge deal."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7074075)

PC

Petra C.

Operational Director

> "The great thing is that we don’t need to open anything else — we simply arrive at work, open Outlook, and everything is right there in..."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7121604)

JD

Jan D.

Senior Partner

> "Only available with old Outlook, which does not correspond with the latest approach to IT and customer service."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7020078)

T

Tomáš Š.

CEO

> "The system is user-friendly, well-integrated with Outlook, and offers many useful features that allow us to manage things independently."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7022918)

PH

Per H.

Engineer

> "The endless update delays in the middle of something more important and it turns up just as you are about to leave"

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6833638)

DH

Daniel H.

CSO

> "All of this optimizes our internal and external processes and communication within the sales team with minimal effort."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6826528)

DG

David G.

Account Manager

> "filtering, but that's just my problem that I forget to turn off the last filter :-). And also system quick response."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6863124)

KiD

Kateřina D.

Sales

> "We don't use all the modules, but I can imagine that if a company used everything connected, offers, orders, marketing, accounting, it..."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6758201)

J

Jana Ž.

Online Business Expert

> "Our internal system does not align with eWay's rights settings, which limits our ability to use it fully."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6748223)

I

Irena Š.

Manager of preparation and implementation of orders

> "Easy sharing: emails, contacts and projects can be shared within the team"

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7049908)

DK

Dan K.

CTO

> "Usability of web version is lower than Outlook's plugin, but Outlook plugin limits usage inside Outlook."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6487611)

LK

Lucky K.

Senior Analyst

> "Implementing eWay-CRM became the excellent choice for our corporation, absolutely transforming our project control and revolutionizing..."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6565017)

JE

Jan E.

Sales and Business

> "can't insert emails into a project before they are saved for the first time."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6815128)

DK

Dana K.

Marketing Manager

> "Complex applications makes the work of sales and marketing easier, all data is in one place, available also outside the office."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6862987)

PC

Petra C.

Operational Director

> "Now it must be entered manually, which is a pity."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7121604)

JR

Jana R.

Sales Administrative

> "I really appreciate the Outlook integration and the ability to keep all client and project information in one place."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7036431)

JM

Josef M.

Sales manager

> "Insufficient control over entering duplicate data"

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6836133)

PB

Pierre B.

Scala Developer

> "I store all customer info, meeting notes and tasks in one place, so nothing gets lost and everyone stays on the same page."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6793874)

JF

Jiří F.

Senior Consultant

> "I also find e-mail management not working as I would expect."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7117057)

LD

Lenka D.

plant manager

> "The program offers a wide range of features, and I also appreciate the regular updates that reflect current changes."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7009177)

AR

Adam R.

Application enginer

> "The new visual design is not the best and we are keeping the old one."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6854287)

JP

Jiří P.

CTO

> "Its integration in to Outlook males it super easy to work with which is its biggest advantage compared to other CRM systems."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7117090)

KnM

Kristýna M.

quality manager

> "This can be a disadvantage if the program is not sufficiently secure."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7001626)

MtH

Markéta H.

Marketing Specialist

> "I appreciate the clarity when searching for information and the ability to customize workflows."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6873576)

JT

Jarka T.

Senior Consultant

> "It's relatively slow, you have to use multiple filters to figure out an information you are looking for... it's not very intuitive and..."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6489373)

P

Patrik Č.

Quality manager and service technician.

> "Actions associated with transitions between workflow states make my work easier. And certainly the ability to work in the web interface."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6832411)

JS

Jozef S.

Director

> "Unable to connect Pohoda lists and Eway."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7020765)

I

Irena Š.

Manager of preparation and implementation of orders

> "eWay-CRM is an intuitive CRM system that will be appreciated by companies working with Outlook."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7049908)

MR

Martin R.

Solution Design Engineer

> "Dashboard are basic."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7118588)

RJ

Radka J.

Výrobní firma

> "I like the ability to record notes, save emails and documents, schedule tasks and much more."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6550779)

TA

Tarannum A.

Sales

> "The setup process for word export templates is normally lengthily , the inability to do display certain clients location on a map or..."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___4934256)

VcM

Václav M.

sales representative

> "I have been using eWay-CRM for several years now, and it's clear that the system is continuously being modernized and aims to simplify..."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6827344)

RF

Rui F.

Data Analitics

> "Issue with recuring login screen pop up, losing focus of current task."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6728692)

Z

Zora Š.

Project manager

> "It saves me a lot of time, we can share project information with the whole team and thats exactly what we need"

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6822642)

AV

Agoston V.

Business Development Manager

> "Estimated revenue Column shows "0" result at all business opportunities in the online version."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6669633)

AK

Adam K.

Business Development Specialist

> "With this it is then quite simple to manage new contacts and clients"

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___7074075)

GR

Gretchen R.

Vice President

> "I accidentally deleted a field and restoring it came with an extra support cost, which was frustrating."

[See full review](https://www.capterra.com/p/152769/eWay-CRM/#Capterra___6784055)

[View Reviews](https://www.capterra.com/p/152769/eWay-CRM/reviews/)

VR

Verified Reviewer

Agent

> "The functions of the base system are basic and can certainly take care of any basic CRM needs."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___7118983)

Jachelle S.

Sr. Marketing and Tech Trainer

> "Out of the box, the system exists and technically works, but if profiles, automation, lead routing, website..."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___7107277)

TM

Tina M.

Director of Marketing

> "It takes a while to dig into everything that is offered, but once you do BoldTrail is a powerful tool that..."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6398097)

LN

Liana N.

Broker-Associate

> "DO NOT pay for their Lead 350 program as it bogs down you email and text messages with bogus leads. As you..."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___7078486)

Jodi L.

Real Estate Broker Associate

> "The lead management was extremely helpful in keeping my leads and contacts organized."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___7096295)

Jachelle S.

Sr. Marketing and Tech Trainer

> "The biggest challenge is that many agents don’t realize how much setup and optimization is required to unlock..."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___7107277)

KT

Katrina T.

Realtor

> "I enjoy being able to set reminders for past clients and current clients."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6823094)

JR

Joshua R.

Agent

> "It seems to not work great on any mobile browser which sucks cause im working while on the road a lot."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___7079616)

JG

Jessica G.

Residential Sales and Marketing Manager

> "On paper, it’s an all-in-one platform for agents and brokerages with potential to streamline operations."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#SoftwareAdvice___7023626)

TS

Thomas S.

Agent

> "The number of texts and emails sent to a new lead is much too much!"

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___7078814)

SM

Sushil M.

Real Estate Agent

> "It’s a powerful tool that significantly streamlines client management, lead generation, and marketing tasks."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6579750)

Jachelle S.

Sr. Marketing and Tech Trainer

> "Another challenge is that many agents underestimate the system because they only use a small percentage of what..."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___7107277)

HR

Heather R.

Realtor

> "I love so much about KVCore, the effortless presentations to send to sellers and buyers, the ease of building..."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6083252)

JG

Jessica G.

Residential Sales and Marketing Manager

> "Many key features don’t work as advertised, including basic site functionality and lead tools."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#SoftwareAdvice___7023626)

JR

Joshua R.

Agent

> "The support staff is always very quick to respond when help is needed."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___7079616)

JG

Jessica G.

Residential Sales and Marketing Manager

> "For a product marketed as a professional-grade real estate solution, it has failed to deliver even the basics..."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#SoftwareAdvice___7023626)

RT

Remi T.

Realtor

> "excellent use full for converting costumer and i like the auto following save me time"

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6805714)

SC

Stephen C.

Sales Agent

> "You have to be careful about Market Reports you set up for a specific neighborhood because on more than one..."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6810960)

LN

Liana N.

Broker-Associate

> "I would love to get out of this contract."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___7078486)

JG

Jessica G.

Residential Sales and Marketing Manager

> "Communication with the support team has been minimal, and problems that directly affect day-to-day business..."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#SoftwareAdvice___7023626)

PH

Peggy H.

Realtor

> "By assigning tasks to these contacts and leads, I receive timely alerts that assist me in completing my tasks."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6236575)

ET

Emile T.

Realtor

> "Too complex, terrible customer service, turn around time up to a week for a ticket through tech support. "

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6409733)

SC

Stephen C.

Sales Agent

> "I know I'm staying in touch with COI and past/potential clients much better than I could ever do without it."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6810960)

JR

Joshua R.

Agent

> "The mobile app is horrible."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___7079616)

MAC

Maria Ann C.

Realtor

> "Landing and Squeeze pages- help me build my business and any prospects from them automatically go into the CRM...."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6090902)

RT

Remi T.

Realtor

> "MLS number are not there for some property to share with my client"

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6805714)

BV

Berea V.

Real Estate Agent

> "The search alerts would be my favorite, it easy to set alerts for my clients and they will receive them..."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6210145)

LN

Liana N.

Broker-Associate

> "You do not get support."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___7078486)

BV

Berea V.

Real Estate Agent

> "Kvcore has overall been great with managing my daily to do list and keeping me on track with customers and..."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6210145)

RS

Renee S.

Realtor

> "Learning how to create the landing pages were the most difficult"

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6807719)

HF

Holly F.

Trainer and Coach

> "I really like the ability to follow up, market, generate, convert, and stay connected with SOI and new..."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6209909)

GM

Gabi M.

Director of Business Development

> "The fact we paid over 200k in fees and had an ROI of zero."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#SoftwareAdvice___6778147)

SP

Shannon P.

Realtor

> "I like how everything connects and it is super responsive"

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6729099)

NH

NICHOLE H.

agent

> "I really do not like that you can't use spaces in the hashtags like you can with FUB, or delete a lead that's..."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6081104)

KW

Kimberly W.

Broker Associate Team Lead

> "It helps me keep in contact and automate the new leads to convert them. "

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6229691)

EK

Evan K.

Broker

> "It is difficult to change the frequency and what it says in the automatic texts, sometimes it seems spammy to..."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6206700)

CC

Cristina C.

Realtor

> "It is a very versatile tool to help expand your business and allow you to manage your leads, SOI, and customers..."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___4352252)

JK

Jason K.

Sales Broker

> "Upload feature of contacts is complex and formatting of the file needed is difficult"

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6204046)

NE

Nichole E.

Realtor

> "Easy to navigate through the system, keeps track of my calls, emails or any additional notes that I add."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6215356)

HM

Holly M.

Realtor

> "Often difficult to know where to go on the very busy page"

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6415485)

SD

Sean D.

Real Estate Associate Broker

> "I like that it builds a presentation for me that has pertinent info, company specific info and has..."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___3578835)

SM

Sushil M.

Real Estate Agent

> "Additionally, the support is slow and not always helpful."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6579750)

MAC

Maria Ann C.

Realtor

> "My presentations are better and have me ready to look better than other agents that might be competing me for..."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6090902)

SAG

Sheral Ann G.

Realtor Associate

> "Interfaces are incorrect."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6410092)

CS

Connie S.

Realtor

> "I love the ability to launch campaigns and the leads drop into my crm system and are started on a campaign and..."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___4340228)

SP

Shannon P.

Realtor

> "I do not like how much some of the add ons cost"

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6729099)

PH

Peggy H.

Realtor

> "KvCore has proven invaluable in managing my contacts and new leads."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6236575)

Will S.

Realtor

> "The CMS is terrible and buggy."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#GetApp___6317855)

MP

Monica P.

Real Estate Agent

> "Our system has the SocialCore and DesignCore integrated which is amazing. "

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6111632)

Will S.

Realtor

> "Simply the worst CRM CMS combo I have used and I have been using these kinds of tools for over 25 years."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#GetApp___6317855)

SB

Shaunna B.

Real Estate Agent

> "KvCore has so many features to help manage and boost business."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6090873)

VR

Verified Reviewer

Broker Associate

> "Their template for uploading contacts doesn't work."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#GetApp___4932802)

VM

Vickie M.

Realtor

> "What I like most about kvCORE is its ability to send out campaign letters and has additional features you can..."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___4384955)

SAG

Sheral Ann G.

Realtor Associate

> "Other agents are frustrated."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6410092)

SF

Shannon F.

Broker

> "Tutorials are great, the system proves itself worthy even when using a small portion of its capabilities."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6204071)

Kaili N.

Broker

> "During this time, I lost access to my domain, which had been taken over by a third-party provider, Cloudflare."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___5017883)

SH

Shan H.

Real Estate Professional

> "Staying connected to my clients is so vital when I don’t have the time to be on top of the them all."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6111672)

IT

Igor T.

Broker Sales Manager

> "Sometimes finding notes about the client or the lead is not as easy as with the other CRM's on the market."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6278597)

Kaili N.

Broker

> "A great service if you have someone with expertise to set up it's functions, campaigns, etc."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___5017883)

MS

Michael S.

Realtor

> "The support team - it takes for ever to respond to you, there is no phone number."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#SoftwareAdvice___6260439)

RV

Rachel V.

Office Manager/ Assistant to Owner/Broker

> "I use it daily for our business and find that share contacts and contact information with other agents in our..."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___4352500)

DM

Dena M.

Realtor

> "I haven't figured out how to email one set of customers set up by filters at one time."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6204782)

DR

Dawn R.

Sales Associate

> "I love the integration between the actual prospect/lead data and the marketing automation --emails and..."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___4384743)

MP

Monica P.

Real Estate Agent

> "The app associated with kvCORE can be a little laggy. "

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6111632)

SC

Stephen C.

Sales Agent

> "Over, it's been a great experience, even with a substantial learning curve."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6810960)

SAG

Sheral Ann G.

Realtor Associate

> "Poor design."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6410092)

KG

Karen G.

Realtor

> "So far my experience with all the training has been great."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6807801)

ET

Emile T.

Realtor

> "Worse experience I have ever had with any companies that I've paid for services!"

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6409733)

RS

Renee S.

Realtor

> "It has been user friendly and best program I have used so far for my Business"

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6807719)

TM

Tori M.

Executive Assistant

> "The other con is that mobile log-ins on the app don't count towards the agents logging in so that they don't..."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___4352175)

AA

Amber A.

Realtor

> "It was easy to use and keep my clients organized"

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6335011)

MF

Manny F.

Realtor

> "Not a good crm to be using and it takes a lot of time to set up the system rather than having it automated"

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___4960670)

KR

Keyhana R.

Real Estate Salesperson

> "How easy it was to navigate and use!"

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6398255)

VR

Verified Reviewer

Broker Associate

> "They will happily take your money and lock you into a 14-month contract then forget all about you."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#GetApp___4932802)

SH

Shan H.

Real Estate Professional

> "A good system for keeping your contacts trickle fed."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6111672)

TJ

Tim J.

agent

> "Hard to transfer from another crm data base."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6080947)

JC

Jennifer C.

Realtor

> "Decent lead gen options in all price points. "

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___6210028)

VR

Verified Reviewer

Broker Associate

> "Took 3 weeks just to get the website up and running, and even then it was still wrong."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#GetApp___4932802)

HM

Helen M.

Managing Broker

> "The interaction between the search function and the consumer is laid out beautifully with great pixel/photo..."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___4334372)

Kaili N.

Broker

> "The overall impact was not only financial but also disruptive to my business operations."

[See full review](https://www.capterra.com/p/176447/BoldTrail/#Capterra___5017883)

[View Reviews](https://www.capterra.com/p/176447/BoldTrail/reviews/)

## User interface

[eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)

4.47 (822)

[BoldTrail](https://www.capterra.com/p/176447/BoldTrail/)

4.42 (563)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

eWay-CRM

Top features

33/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/152769/eWay-CRM/#features)

BoldTrail

28/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/176447/BoldTrail/#features)

### Recognition

No recognitions have been awarded to eWay-CRM

BoldTrail is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

eWay-CRM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

BoldTrail

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

eWay-CRM

-   By eWay System
-   Located in United States
-   Founded in 2008

BoldTrail

-   By Inside Real Estate
-   Located in United States
-   Founded in 2008

## Popular Comparisons

[eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)[4.47 (822)](https://www.capterra.com/p/152769/eWay-CRM/reviews/)

vs

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.52 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

$20/month

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$20/month

4.3

Features

4.4

4.4

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/152373-152769/HubSpot-CRM-vs-eWay-CRM)

[BoldTrail](https://www.capterra.com/p/176447/BoldTrail/)[4.42 (563)](https://www.capterra.com/p/176447/BoldTrail/reviews/)

vs

[CINC](https://www.capterra.com/p/152829/CINC/)[4.15 (248)](https://www.capterra.com/p/152829/CINC/reviews/)

Contact vendor for pricing

Price

$1000/month

4.3

Features

4.2

4.1

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/152829-176447/CINC-vs-BoldTrail)

[eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)[4.47 (822)](https://www.capterra.com/p/152769/eWay-CRM/reviews/)

vs

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,782)](https://www.capterra.com/p/61368/Salesforce/reviews/)

$20/month

Price

$25/month

4.3

Features

4.4

4.4

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/61368-152769/Salesforce-vs-eWay-CRM)

[BoldTrail](https://www.capterra.com/p/176447/BoldTrail/)[4.42 (563)](https://www.capterra.com/p/176447/BoldTrail/reviews/)

vs

[TOP PRODUCER](https://www.capterra.com/p/152143/Top-Producer-CRM/)[3.99 (323)](https://www.capterra.com/p/152143/Top-Producer-CRM/reviews/)

Contact vendor for pricing

Price

$129/month

4.3

Features

3.9

4.1

Ease of Use

3.8

[View full comparison](https://www.capterra.com/compare/152143-176447/Top-Producer-CRM-vs-BoldTrail)

[eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)[4.47 (822)](https://www.capterra.com/p/152769/eWay-CRM/reviews/)

vs

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,973)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

$20/month

Price

$14/month

4.3

Features

4.3

4.4

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/152769-155928/eWay-CRM-vs-Zoho-CRM)

[BoldTrail](https://www.capterra.com/p/176447/BoldTrail/)[4.42 (563)](https://www.capterra.com/p/176447/BoldTrail/reviews/)

vs

[Lofty](https://www.capterra.com/p/157457/Lofty/)[3.86 (127)](https://www.capterra.com/p/157457/Lofty/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.3

Features

3.9

4.1

Ease of Use

3.9

[View full comparison](https://www.capterra.com/compare/157457-176447/Lofty-vs-BoldTrail)

[eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)[4.47 (822)](https://www.capterra.com/p/152769/eWay-CRM/reviews/)

vs

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

$20/month

Price

$7/year

4.3

Features

4.5

4.4

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/152769-204998/eWay-CRM-vs-Bigin-by-Zoho-CRM)

[BoldTrail](https://www.capterra.com/p/176447/BoldTrail/)[4.42 (563)](https://www.capterra.com/p/176447/BoldTrail/reviews/)

vs

[Sell.Do](https://www.capterra.com/p/151826/Sell-Do/)[4.69 (134)](https://www.capterra.com/p/151826/Sell-Do/reviews/)

Contact vendor for pricing

Price

$34.99/month

4.3

Features

4.6

4.1

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/151826-176447/Sell-Do-vs-BoldTrail)

[eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)[4.47 (822)](https://www.capterra.com/p/152769/eWay-CRM/reviews/)

vs

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,822)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

$20/month

Price

$50/month

4.3

Features

4.3

4.4

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/152769-157279/eWay-CRM-vs-Dynamics-365)

[BoldTrail](https://www.capterra.com/p/176447/BoldTrail/)[4.42 (563)](https://www.capterra.com/p/176447/BoldTrail/reviews/)

vs

[BoomTown](https://www.capterra.com/p/151892/BoomTown/)[4.46 (239)](https://www.capterra.com/p/151892/BoomTown/reviews/)

Contact vendor for pricing

Price

$1000/month

4.3

Features

4.4

4.1

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/151892-176447/BoomTown-vs-BoldTrail)

[eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)[4.47 (822)](https://www.capterra.com/p/152769/eWay-CRM/reviews/)

vs

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,050)](https://www.capterra.com/p/132666/Pipedrive/reviews/)

$20/month

Price

$19/month

4.3

Features

4.3

4.4

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/132666-152769/Pipedrive-vs-eWay-CRM)

[BoldTrail](https://www.capterra.com/p/176447/BoldTrail/)[4.42 (563)](https://www.capterra.com/p/176447/BoldTrail/reviews/)

vs

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.52 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

Contact vendor for pricing

Price

$20/month

4.3

Features

4.4

4.1

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/152373-176447/HubSpot-CRM-vs-BoldTrail)