BoldTrail vs CINC: Which is a better fit?

Chelsea: Hi, I'm Chelsea. I'm a realtor. I give kvCORE a three out of five rating. And for more reviews, click below. So I use kvCORE as my CRM for my client database. It allows me to set up campaigns that keep me accountable for calling clients, sending emails, keeps track of their activity within our website, and gives me prompts to remember to call said clients and to stay in touch. Really just kind of a playbook of sorts. I like the accountability. It's pretty easy to get things set up in there to where you need them to be. So instead of me trying to remember all that I need to do, because as a realtor, I have a lot of people to try and stay in touch with, a lot of things to try and remember. So I like that I can set up a campaign in there or set a reminder for myself that literally keeps me going back. And I have to either clear out that activity by doing it or deleting it. So it definitely serves its purpose in terms of short term memory loss. I don't love the app. There seems to be a lot of bugs to it, a lot of load time. So with the way it is structured for ours, I'll go to our dialer. It'll have a list of all of the clients or leads that I'm supposed to give a call to that day and you can click dial. Now sometimes when you click finish call, it'll prompt you to indicate how that call turned out. Did you contact them? Were they not home? A lot of times I'll put in notes in there and the thing will just, the spinning wheel of death will go on and on and on. And I'll have to exit out of the app so many times during just one session in the morning of trying to get some work done. So that's pretty frustrating. And yeah, I just feel like overall that app is pretty buggy and they could do a lot to amp that up a bit.

Josie K.: My name is Josie, and I'm a realtor. It's me and one other person who are a partnership, and I give CINC a five-star rating. So before CINC, I just used an Excel spreadsheet and then reminders, and it was not functional. I did a lot of things written out on notebook paper, and I was able to put all of that together and use CINC. I chose CINC because it was a new CRM system, we were introduced to it, and it was the only one we knew about. Getting started with CINC with our agent rep was super easy, and we were always talking to the same people, and everyone was super friendly. It was a great experience. I would make sure to get an agent rep that you get along with and that you can communicate well with, and if you're not getting that, to ask for it.