# Compare Missive vs Shift 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Missive and Shift based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/152884-169851/Missive-vs-Shift

---

# Missive vs Shift Features and Cost Comparison

Last updated March 23rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

MissiveShift2/4 selected

[Missive](https://www.capterra.com/p/152884/Missive/)[4.9 (142)](https://www.capterra.com/p/152884/Missive/reviews/)

[Shift](https://www.capterra.com/p/169851/Shift/)[4.3 (327)](https://www.capterra.com/p/169851/Shift/reviews/)

[## Missive](https://www.capterra.com/p/152884/Missive/)[4.9 (142)](https://www.capterra.com/p/152884/Missive/reviews/)

Starting Price

$18.00/month

Value-for-Money

4.7

Functionality

4.7

Ease of Use

4.8

Customer Service

4.8

Reviews Sentiment

Based on [142 reviews](#user-reviews)

Positive

140

Neutral

2

Negative

0

[## Shift](https://www.capterra.com/p/169851/Shift/)[4.3 (327)](https://www.capterra.com/p/169851/Shift/reviews/)

Starting Price

$149.00/year

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4.5

Customer Service

4.3

Reviews Sentiment

Based on [327 reviews](#user-reviews)

Positive

285

Neutral

26

Negative

16

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

### monday.com

4.6 (5,720)

* * *

Starting Price

$9.00

Per User,Per Month

Free Trial

Free Version

* * *

User rating

93%

of reviewers  
rated it above 4 stars

* * *

Highest Rated

### Zoom Workplace

4.6 (14,520)

* * *

Starting Price

$14.99

Per User,Per Month

Free Trial

Free Version

* * *

User rating

96%

of reviewers  
rated it above 4 stars

* * *

### Brevo

4.6 (3,406)

* * *

Starting Price

$9.00

Usage Based,Per Month

Free Trial

Free Version

* * *

User rating

94%

of reviewers  
rated it above 4 stars

* * *

### Slack

4.7 (24,035)

* * *

Starting Price

$8.75

Per User,Per Month

Free Trial

Free Version

* * *

User rating

96%

of reviewers  
rated it above 4 stars

* * *

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 11,536 reviews from email management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Mobile App

NA

Email Distribution

NA

Inbox Management

4.8

Email Monitoring

NA

Access Controls/Permissions

4.7

61%Fit

Missing features

Feature ratings

Mobile App

NA

Email Distribution

4.6

Inbox Management

4.3

Email Monitoring

4.1

Access Controls/Permissions

NA

User satisfaction

User satisfaction

4.9

User reviews[142](https://www.capterra.com/p/152884/Missive/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.7

Customer support

4.8

User satisfaction

4.3

User reviews[327](https://www.capterra.com/p/169851/Shift/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.2

Customer support

4.3

Price starts from

Price starts from

$18Per User, Per Month

-   Free version
-   Free trial

Price starts from

$149Flat Rate, Per Year

-   Free version
-   Free trial

Best for

Best for

Small/medium businesses, digital agencies, consulting firms, logistics companies, design studios, e-commerce stores, rental agencies, marketing agencies, law firms, and customer support departments.

Best for

Shift is designed for anyone who spends the majority of their day online.

## User reviews

Pros & cons

AK

Amit K.

Engineer

> "There are a lot of players in this space, but Missive does one thing (shared mailbox) really well; the collaborative drafts with real-time editing (like a..."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7110666)

Sushil Kumar P.

Investment Analyst

> "The old setup had everyone working from separate inboxes which meant clients occasionally got conflicting answers about the same invoice from different..."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7115867)

Margot M.

Coworking Manager

> "This tool is incredibly useful for ensuring collaboration within a single team: shared mailbox and individual mailboxes, assignment of emails based on..."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7037088)

JK

Jason K.

Founder

> "Lack of easy embeddable chat widget, no help documentation feature, Slack integration not available I think"

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7111076)

DG

Danilo G.

Commercialista

> "The API connectivity, focused inbox, ability to “pin” discussions with links, and the sharing of entire conversations (including team comments) help us keep..."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7026912)

AS

Aryan S.

Web Designer

> "So it's really full packed of features at the beginning could be a little overwhelming and you would probably not use the full potential of it."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7112571)

JW

Julie W.

owner

> "One of my favorite features is how I can save template responses and pull them into an email with a hashtag and the title."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7048004)

Sneha K.

Fleet Manager

> "Before, client stuff was all over the place and we'd occasionally do the same work twice or give clients conflicting guidance."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7114572)

AS

Ankit S.

Financial Analyst

> "Missive is a great collaboration-focused messaging tool for teams that manage emails together. Once you get familiar with it, it significantly improves..."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7092479)

PB

Paul B.

CIO, CTO

> "The reason is because it triggers the price plan to levels that, for us, was not affordable, since we are an unusual nonprofit entity with lot's of Projects..."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___6239770)

DG

Danilo G.

Commercialista

> "The app keeps all our teams and collaborators on track, and the responsive, skilled support team makes it a reliable choice for any professional environment."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7026912)

Himshikha S.

Legal Assistant

> "Reporting capabilities are pretty basic."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7112614)

Himshikha S.

Legal Assistant

> "Writing emails together in real-time is definitely the killer feature. Whether it's partner outreach or any message that needs precise language, building it..."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7112614)

RS

Ryan S.

Director of Events

> "We needed to switch email platforms in 24 hours because Front removed the ability to sync with Gmail."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___6715957)

Sushil Kumar P.

Investment Analyst

> "Being able to close out conversations once an invoice is settled keeps everything tidy and stops resolved stuff from cluttering up the workspace."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7115867)

AD

Angel D.

HR-Admin

> "Spam emails still infiltrate my inbox despite setting up a rule to detect and delete spams."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___6521813)

VR

Verified Reviewer

Tech Stack Consultant

> "Everyone can see messages, assign a colleague to take care of an email, and reply from a single email address, which makes work faster."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7053481)

LB

Linka B.

Customer Service

> "Chat GPT integration doesn't allow custom GPT programming."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___6687969)

VR

Verified Reviewer

Tech Stack Consultant

> "It keeps emails organized through labels and shared inboxes, helps the team work together easier, and has great support."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7053481)

MJ

Maria J.

Operations Manager

> "Unable to send secure emails, need more visibility of team labels"

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___6285493)

RS

Robyn S.

Owner

> "I love how I can connect all my email accounts, manage tasks, and even customize tags with icons and colors."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___6765133)

MC

Marios C.

Web Development, Digital Services

> "I dont think it will be easy to make a transition from easy to another app."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7106790)

AK

Amit K.

Engineer

> "Great if you're looking for a tool that does one thing really well (shared mailbox), but if you're looking for all-in-one platforms with fancy AI..."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7110666)

PB

Paul B.

CIO, CTO

> "The lack of phone or chat support!"

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___6239770)

Max B.

Msc. Operations Management and Consulting

> "I have been doubting recently between Spark en Missive, but given Missive's extra and stable functionality over Spark combined with its reasonable pricing it..."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7078379)

VR

Verified Reviewer

Full Stack Product Engineer

> "Search and filtering feature is not very powerful, and quite slow"

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___6202181)

AG

Arif G.

Managing Attorney

> "The support team also prioritizes our requests, and we can even build custom integrations."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7043416)

MC

Miguel C.

CEO

> "It misses the print option with the chat conversations"

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___5088084)

NT

Nathan T.

Legal software developer

> "It is hard to learn, but after learning part passes missive becomes incredibly helpful on managing tasks, writing emails, following up with potential clients."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7043967)

JF

Jonathan F.

Vice President of Business Development

> "The cost. "

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___6179841)

DR

Deborah R.

NA

> "I’ve collected multiple email addresses over the years from school, work, and other projects, and Missive saves me from juggling tabs or apps."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___6790602)

Dylan T.

Operations Manager

> "We were losing conversations and context."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___3646209)

DT

Debra T.

Administrator

> "It allows us to set up specific teams for the various stages of our projects and allows us to keep all forms of communication merged and together for each of..."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___6312247)

BM

Bruno M.

CEO

> "Full history that is default on all other mail clients on Missive you have to pay. If you have a team with 3 members, you need to pay 45 MONTHLY just to have..."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___2256845)

Thomas C.

civil engineer

> "I can maintain a more organized communication with my work team by giving specific assignments that can be given to the conversations directly and a shared..."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___6508093)

Phil L.

Co-founder

> "What I also like the least about Missive is the lack of hierarchical structure implemented in the pre-built responses our team created."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___2743943)

RS

Robyn S.

Owner

> "The snooze feature is also a lifesaver, helping me focus on immediate tasks and revisiting emails when it's more convenient."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___6765133)

CF

Chris F.

VP/GM

> "We tried it out but it didn't have all the features we were looking for."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___2993966)

GG

Gaurav G.

Account Executive

> "I love being able to close conversations once invoices are settled - keeps our workspace neat and tidy."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7119131)

BM

Bruno M.

CEO

> "Mobile app add margin to the side of emails so your emails isn't showing correctly"

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___2256845)

JC

Jim C.

Music Librarian

> "Customizing the search feature is great (meaning I prefer to not start with filters on, but you can if you want!)."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7056029)

Isaak D.

CEO

> "This is the most confusing part of the platform."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___2883471)

[View Reviews](https://www.capterra.com/p/152884/Missive/reviews/)

FO

Feraud O.

Owner

> "That I can manage all our business email account (8 accounts) from on place easily and open tabs that are connect to..."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6849000)

KP

Keyur P.

CTO

> "Specifically if I search for a document on Google Drive and open in a new tab the app would crash."

[See full review](https://www.capterra.com/p/169851/Shift/#SoftwareAdvice___6246239)

HT

Hubert T.

CEO

> "I own a digital strategy agency, so i have to access multiple email accounts, multiple sessions across social media and..."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6881069)

SM

Samantha M.

owner

> "I was required to use Google to get to the Shift instructions I needed and none of it was correct for what was on my..."

[See full review](https://www.capterra.com/p/169851/Shift/#SoftwareAdvice___6289512)

FO

Feraud O.

Owner

> "Amazing, we use Shift daily for all our email accounts and also apps such as Whatapp, Assana, Agency Analytics and..."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6849000)

SM

Samantha M.

owner

> "From trying to adjust settings to linking accounts, every step was infuriating and time consuming as I constantly went..."

[See full review](https://www.capterra.com/p/169851/Shift/#SoftwareAdvice___6289512)

MG

Matt G.

IT Consultant

> "Shift is awesome at consolidating all these accounts, creating unified calendars, integrating with other apps and making..."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6630774)

CB

Chad B.

Creative Director

> "The notification badges and use of web plugins can be inconsistent/glitchy at times. "

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6451952)

JN

Jeff N.

Director-CEO

> "I use it daily for my business and its nice to be able to quickly switch between platforms without actually leaving the..."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6819690)

TT

Tyler T.

Director

> "The app will sometimes lag or quit...and then can be difficult to get onto my extended browser."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6451079)

SJ

Shelby J.

Founder and Designer

> "It keeps my tools and communication organized and helps cut down on distractions."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6846155)

KP

Keyur P.

CTO

> "I have tried to use Shift on 3 different devices (1 PC and 2 Mac) and its been terrible experience."

[See full review](https://www.capterra.com/p/169851/Shift/#SoftwareAdvice___6246239)

TB

Tyson B.

VP Business Development

> "I love the option to integrate multiple email addresses into one place, while still keeping them separated."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6631090)

VR

Verified Reviewer

CSM

> "I am appalled that they have the audacity to raise prices despite no shipping meaningful updates or clearing out bugs..."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___4813542)

JN

Jeff N.

Director-CEO

> "I like that they are constantly improving it as it lets me know that the developers care about the quality of the..."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6819690)

Michael C.

CEO

> "Logins are messed up between workspaces which causes incorrect accounts to log into the incorrect workspace."

[See full review](https://www.capterra.com/p/169851/Shift/#GetApp___6217661)

TB

Tyson B.

VP Business Development

> "Being able to use multiple email addresses and other applications, all in one app is a game changer."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6631090)

JC

Jake C.

VP

> "Absolute BS privacy policy and impossible to cancel"

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6578486)

SJ

Shelby J.

Founder and Designer

> "It saves me time and helps me feel more organized throughout the day."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6846155)

Michael C.

CEO

> "They do not even allow you to mute notifications."

[See full review](https://www.capterra.com/p/169851/Shift/#GetApp___6217661)

TK

Timothy K.

Employee

> "I rely on it at work every day, to handle email quickly and efficiently and without losing track of any. "

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6630843)

NP

Nia P.

CEO

> "The cost, customer service, and functionality was lacking in some spaces."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6107129)

Norman M.

Partner, Digital

> "It’s by far my most used app as all my main tools I use ever day are integrated."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6857590)

KP

Keyur P.

CTO

> "Very unreliable and keeps crashing"

[See full review](https://www.capterra.com/p/169851/Shift/#SoftwareAdvice___6246239)

CB

Chad B.

Creative Director

> "It gets heavy use from me each day, and the integration with all the platforms seems pretty solid."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6451952)

Torre C.

Owner

> "Shift seems to be incapable of keeping accounts logged in the same amount as a normal browser, leading to the..."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___2901386)

CJ

Christopher J.

CEO

> "Super super efficiency and easy across work, personal, alumni, etc."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6845906)

Torre C.

Owner

> "While I did try to use Shift (the paid version) for over a year, it just was never as efficient as it promised to be due..."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___2901386)

JN

Jordan N.

Senior PPC Specialist

> "Integration is easy, just log in once and Shift always remembers which account is which."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6658841)

QS

Qudsia S.

Student

> "I dislike that this software isn't available on mobile devices."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___3706408)

AT

Adrian T.

Executive Pastor

> "Managing multiple Google accounts with ease."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6455146)

Greg A.

Founder & Creative Director

> "The fact that the email can only be setup to work with major platform email systems like Gmail and 365 is frustrating."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___2867775)

MG

Matt G.

IT Consultant

> "With Shift's integration it makes working a breeze."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6630774)

VR

Verified Reviewer

CEO

> "Unstable, crashes, resource heavy, and doesn't fully free memory when closed."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___2846733)

SA

Sam A.

Director

> "It certainly streamlines my workflow."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6637899)

HM

Harel M.

Web developer

> "Also technical problems (bug, crashes, blank pages) occur from time to time."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___3303529)

RB

Rebecca B.

Freelance social media manager

> "I love Shift for how it allows me to zoom about my different workspaces."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6048033)

RQ

Roger Q.

Founding Partner

> "At times, this has slowed my PC down significantly, requiring a reboot."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___3324197)

SK

Sara K.

Founder

> "It's worth every dollar I spend on it!"

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6860731)

VR

Verified Reviewer

CEO

> "Wanted to like Shift -- unfortunately it was similar to Sidekick and had to uninstall."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___2846733)

CB

Chad B.

Creative Director

> "Fantastic and a huge time saver, part of my everyday work experience."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6451952)

RQ

Roger Q.

Founding Partner

> "Shift can be very resource intensive if you leave it open."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___3324197)

TK

Timothy K.

Employee

> "Shift is the best email client I've ever used. "

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6630843)

Reid K.

Growth & Ops Specialist

> "There's no indication that they're even trying to solve the 2FA problem. And no customer support team to reach out to,..."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___2208578)

MG

Matt G.

IT Consultant

> "Support is always responsive and super helpful."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6630774)

Hana P.

Virtual Assistant

> "Microsoft Outlook doesn't work as well as Gmail accounts, so I still use a browser for Outlook."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___2397629)

MG

Matt G.

IT Consultant

> "It's very intuitive to implement."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___6630774)

RO

Robyn O.

Co-Founder

> "This software completely slowed down my computer, it was almost impossible to get any tasks done for myself and the same..."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___2727140)

Steven A.

Marketing Specialist

> "Also made it very easy to separate workspaces."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___4877620)

David D.

Principal

> "When using Google Meet within this program, it doesn't allow the screen to be shared."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___2676185)

HH

Heath H.

Manager

> "I found Shift to be helpful in someways, but not in every way."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___4850190)

PC

Philip C.

Content Creator

> "The only con is that some people, like me for instance, might fail to notice the fine print and think they're getting..."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___2091004)

SG

Seb G.

Partner

> "Shift is a fantastic bit of a software and it worked incredibly well for me for a long time - helping me manage my inbox..."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___4299941)

Hana P.

Virtual Assistant

> "I hope they remedy the MacBook usage dilemma because it often slows my computer down."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___2397629)

BoP

Bartłomiej P.

Head of PMO

> "The concept of workspaces grouping different tools around for example specific project helps focus and keeping..."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___3092955)

Chris W.

VP Product

> "LastPass stops working sometimes and you have to go through the setup process again to get it working."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___2446794)

VR

Verified Reviewer

President

> "Their acceptance of credit card payments before trying the product is very good."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___3570431)

Ryan K.

CEO & Founder

> "It also routinely LOGGED ME OUT of my logged in accounts."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___2439063)

Elliott G.

Web Developer

> "Would be a great tool if it worked and then saved any time."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___3572287)

Chris W.

VP Product

> "Android web messages stopped working and I'm not sure why."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___2446794)

PC

Philip C.

Content Creator

> "Pro allows unlimited email accounts and apps along with the ability to do a unified search across all accounts and apps."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___2091004)

Ryan K.

CEO & Founder

> "Support was good, but they haven't fixed my issues."

[See full review](https://www.capterra.com/p/169851/Shift/#Capterra___2439063)

[View Reviews](https://www.capterra.com/p/169851/Shift/reviews/)

## User interface

[Missive](https://www.capterra.com/p/152884/Missive/)

4.89 (142)

[Shift](https://www.capterra.com/p/169851/Shift/)

4.33 (327)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Missive

Top features

27/47

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Archiving & Retention
-   Autoresponders
-   Campaign Analytics
-   Campaign Management
-   Canned Responses
-   Chat/Messaging
-   Collaboration Tools
-   Contact Management
-   Customer Segmentation
-   Customizable Fields
-   Customizable Forms
-   Customizable Templates
-   Data Recovery
-   Drag & Drop
-   Email Distribution
-   Email Marketing
-   Email Monitoring
-   Email Templates
-   Email Tracking
-   Generative AI
-   Inbox Management
-   Mobile App
-   Multiple User Accounts
-   Prioritization
-   Process/Workflow Automation
-   Queue Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Real-Time Reporting
-   Reporting/Analytics
-   Response Management
-   Routing
-   Search/Filter
-   Shared Inboxes
-   Signature Management
-   Social Media Integration
-   Spam Blocker
-   Support Ticket Management
-   Tagging
-   Third-Party Integrations
-   Whitelisting/Blacklisting
-   Workflow Management

[See all features](https://www.capterra.com/p/152884/Missive/#features)

Shift

16/47

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Archiving & Retention
-   Autoresponders
-   Campaign Analytics
-   Campaign Management
-   Canned Responses
-   Chat/Messaging
-   Collaboration Tools
-   Contact Management
-   Customer Segmentation
-   Customizable Fields
-   Customizable Forms
-   Customizable Templates
-   Data Recovery
-   Drag & Drop
-   Email Distribution
-   Email Marketing
-   Email Monitoring
-   Email Templates
-   Email Tracking
-   Generative AI
-   Inbox Management
-   Mobile App
-   Multiple User Accounts
-   Prioritization
-   Process/Workflow Automation
-   Queue Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Real-Time Reporting
-   Reporting/Analytics
-   Response Management
-   Routing
-   Search/Filter
-   Shared Inboxes
-   Signature Management
-   Social Media Integration
-   Spam Blocker
-   Support Ticket Management
-   Tagging
-   Third-Party Integrations
-   Whitelisting/Blacklisting
-   Workflow Management

[See all features](https://www.capterra.com/p/169851/Shift/#features)

### Recognition

No recognitions have been awarded to Missive

No recognitions have been awarded to Shift

### Deployment & support

Missive

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Shift

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Missive

-   By Missive
-   Located in Canada
-   Founded in 2015

Shift

-   By Shift Technologies Inc.
-   Located in Canada
-   Founded in 2017

## Popular Comparisons

[Missive](https://www.capterra.com/p/152884/Missive/)[4.89 (142)](https://www.capterra.com/p/152884/Missive/reviews/)

vs

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,470)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

$18/month

Price

$7/month

4.7

Features

4.6

4.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/152884-247901/Missive-vs-Google-Workspace)

[Shift](https://www.capterra.com/p/169851/Shift/)[4.33 (327)](https://www.capterra.com/p/169851/Shift/reviews/)

vs

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[4.72 (28,771)](https://www.capterra.com/p/160756/Google-Docs/reviews/)

$149/year

Price

$6/month

4.3

Features

4.5

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/160756-169851/Google-Docs-vs-Shift)

[Missive](https://www.capterra.com/p/152884/Missive/)[4.89 (142)](https://www.capterra.com/p/152884/Missive/reviews/)

vs

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,028)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

$18/month

Price

$6/month

4.7

Features

4.6

4.8

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/152884-227157/Missive-vs-Microsoft-365)

[Shift](https://www.capterra.com/p/169851/Shift/)[4.33 (327)](https://www.capterra.com/p/169851/Shift/reviews/)

vs

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[4.77 (19,390)](https://www.capterra.com/p/176574/Excel/reviews/)

$149/year

Price

$6/month

4.3

Features

4.7

4.5

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/169851-176574/Shift-vs-Excel)

[Missive](https://www.capterra.com/p/152884/Missive/)[4.89 (142)](https://www.capterra.com/p/152884/Missive/reviews/)

vs

[Front](https://www.capterra.com/p/132901/Front/)[4.54 (286)](https://www.capterra.com/p/132901/Front/reviews/)

$18/month

Price

$25/month

4.7

Features

4.4

4.8

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/132901-152884/Front-vs-Missive)

[Shift](https://www.capterra.com/p/169851/Shift/)[4.33 (327)](https://www.capterra.com/p/169851/Shift/reviews/)

vs

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,470)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

$149/year

Price

$7/month

4.3

Features

4.6

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/169851-247901/Shift-vs-Google-Workspace)

[Missive](https://www.capterra.com/p/152884/Missive/)[4.89 (142)](https://www.capterra.com/p/152884/Missive/reviews/)

vs

[Titan Email](https://www.capterra.com/p/195493/Titan-Email/)[4.47 (128)](https://www.capterra.com/p/195493/Titan-Email/reviews/)

$18/month

Price

$1.49/month

4.7

Features

4.3

4.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/152884-195493/Missive-vs-Titan-Email)

[Shift](https://www.capterra.com/p/169851/Shift/)[4.33 (327)](https://www.capterra.com/p/169851/Shift/reviews/)

vs

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,028)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

$149/year

Price

$6/month

4.3

Features

4.6

4.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/169851-227157/Shift-vs-Microsoft-365)

[Shift](https://www.capterra.com/p/169851/Shift/)[4.33 (327)](https://www.capterra.com/p/169851/Shift/reviews/)

vs

[Grammarly Business](https://www.capterra.com/p/170306/Grammarly-Business/)[4.73 (7,202)](https://www.capterra.com/p/170306/Grammarly-Business/reviews/)

$149/year

Price

$12/month

4.3

Features

4.6

4.5

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/169851-170306/Shift-vs-Grammarly-Business)

[Shift](https://www.capterra.com/p/169851/Shift/)[4.33 (327)](https://www.capterra.com/p/169851/Shift/reviews/)

vs

[Asana](https://www.capterra.com/p/184581/Asana-PM/)[4.48 (13,544)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

$149/year

Price

$10.99/month

4.3

Features

4.4

4.5

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/169851-184581/Shift-vs-Asana-PM)

[Shift](https://www.capterra.com/p/169851/Shift/)[4.33 (327)](https://www.capterra.com/p/169851/Shift/reviews/)

vs

[Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[4.73 (2,777)](https://www.capterra.com/p/227146/Microsoft-Word/reviews/)

$149/year

Price

$159.99

4.3

Features

4.7

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/169851-227146/Shift-vs-Microsoft-Word)

[Shift](https://www.capterra.com/p/169851/Shift/)[4.33 (327)](https://www.capterra.com/p/169851/Shift/reviews/)

vs

[Airtable](https://www.capterra.com/p/146652/Airtable/)[4.65 (2,222)](https://www.capterra.com/p/146652/Airtable/reviews/)

$149/year

Price

$20/month

4.3

Features

4.5

4.5

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/146652-169851/Airtable-vs-Shift)