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Small/medium businesses, digital agencies, consulting firms, logistics companies, design studios, e-commerce stores, rental agencies, marketing agencies, law firms, and customer support departments.
Teams and businesses that work on email, including customer service teams, customer success, sales, marketing, management teams and more.
They pack a ton of incredibly useful features into a super clean, easy to use UI. They also have a ton of power features like keyboard shortcuts and rules that help me keep my inbox sane.
All I have to do is open my Gmail interface and try to work from there to realize that I would be lost without Missive.
Customer Service is probably the best that I have experienced in regards to software. They are quick to respond to help and recommend solutions.
Because there are so many places where a conversation can happen (one-on-one chat, group chat, and in an email communication), conversations can get lost.
Love having the ability to customize any portion of the app to my own workflow. Service is very responsive and will answer any question you may have.
Most of what we've disliked has been initial preferences and not related to performance. We've adjusted to the workflows.
Great software - constantly being updated with new features and the support team is fantastic. Very easy to implement to our team, and now we couldn't operate without it.
No quote/reply feature on chat. No ticks of message read on chat.
Easy to use, very clean design, very good support (one the best between the email client apps).
We turned to Loop to address an unexpected crisis with the incoming email flow for technical support. We were desperate to find a solution to a serious problem in a hurry.
Which is perfectly fine with me. Anytime I have not received an immediate reply, they have replied within a few hours.
Too bad there is no Android version of the application.
We have a slightly different use case for Loop in that we use it to manage email accounts across different domains. There are very few affordable alternatives and we've found loop to be great.
According to their support they're considering adding this as an option, but until it's implemented I'll be sticking with G Suite.
To collaborate & communicate. I love the ability to turn emails into actionable tasks.
No integration with calendar. I can't sync my contactas from Contact macOS app.
Prioritize real-user-identified key features according to your needs to find your best fit.
Missive
Top FeaturesLoop Email
Missive
Loop Email
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