# Compare Missive vs Zulip 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Missive and Zulip based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/152884-197945/Missive-vs-Zulip

---

# Missive vs Zulip Features and Cost Comparison

Last updated May 19th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

MissiveZulip2/4 selected

[Missive](https://www.capterra.com/p/152884/Missive/)[4.9 (174)](https://www.capterra.com/p/152884/Missive/reviews/)

[Zulip](https://www.capterra.com/p/197945/Zulip/)[4.9 (196)](https://www.capterra.com/p/197945/Zulip/reviews/)

[## Missive](https://www.capterra.com/p/152884/Missive/)[4.9 (174)](https://www.capterra.com/p/152884/Missive/reviews/)

Starting Price

$18.00/month

Value-for-Money

4.6

Functionality

4.7

Ease of Use

4.8

Customer Service

4.8

Reviews Sentiment

Based on [174 reviews](#user-reviews)

Positive

172

Neutral

2

Negative

0

[## Zulip](https://www.capterra.com/p/197945/Zulip/)[4.9 (196)](https://www.capterra.com/p/197945/Zulip/reviews/)

Starting Price

$6.67/month

Value-for-Money

4.9

Functionality

4.6

Ease of Use

4.6

Customer Service

4.8

Reviews Sentiment

Based on [196 reviews](#user-reviews)

Positive

196

Neutral

0

Negative

0

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## Summary

* * *

Key features rated by users

Features selected based on 8,241 reviews from team communication software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

72%Fit

Missing features

Feature ratings

Email Management

4.7

File Management

NA

Project Management

4.7

Workflow Management

4.7

Real-Time Chat

4.6

\--%Fit

Missing features

Feature ratings

Email Management

NA

File Management

NA

Project Management

NA

Workflow Management

NA

Real-Time Chat

4.9

User satisfaction

User satisfaction

4.9

User reviews[174](https://www.capterra.com/p/152884/Missive/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.6

Customer support

4.8

User satisfaction

4.9

User reviews[196](https://www.capterra.com/p/197945/Zulip/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.9

Customer support

4.8

Price starts from

Price starts from

$18Per User, Per Month

-   Free version
-   Free trial

Price starts from

$6.67Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Small/medium businesses, digital agencies, consulting firms, logistics companies, design studios, e-commerce stores, rental agencies, marketing agencies, law firms, and customer support departments.

Best for

Not provided by vendor

## User reviews

Pros & cons

AK

Amit K.

Engineer

> "There are a lot of players in this space, but Missive does one thing (shared mailbox) really well; the collaborative drafts with real-time editing (like a shared..."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7110666)

Sushil Kumar P.

Investment Analyst

> "The old setup had everyone working from separate inboxes which meant clients occasionally got conflicting answers about the same invoice from different people."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7115867)

SM

Shantal M.

Administrative Assistant

> "I especially like being able to assign conversations and leave internal comments, as it helps keep everything organized and transparent. While it did take a bit of..."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7136474)

Amit G.

Marketing Manager

> "Some of our vendor invoices come through as PDFs that don't display correctly in the preview pane, which means I end up downloading them anyway."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7135738)

VR

Verified Reviewer

Financial Analyst

> "We can work on client responses together, drop feedback in the comments section, and get everyone on the same page before anything goes out. Plus the automatic..."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7138873)

JK

Jason K.

Founder

> "Lack of easy embeddable chat widget, no help documentation feature, Slack integration not available I think"

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7111076)

JW

Julie W.

owner

> "One of my favorite features is how I can save template responses and pull them into an email with a hashtag and the title."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7048004)

JB

James B.

Founder.

> "Took a little getting used to initially - took me ages to figure out how to use the sidebar effectively - it thinks slightly differently to a standard email client."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7128631)

AS

Ankit S.

Financial Analyst

> "Missive is a great collaboration-focused messaging tool for teams that manage emails together. Once you get familiar with it, it significantly improves visibility,..."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7092479)

Jai Prakash R.

IT Support Specialist

> "The attachment preview sometimes struggles with certain PDF formats, so I "

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7124236)

Himshikha S.

Legal Assistant

> "Writing emails together in real-time is definitely the killer feature. Whether it's partner outreach or any message that needs precise language, building it as a..."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7112614)

AS

Aryan S.

Web Designer

> "So it's really full packed of features at the beginning could be a little overwhelming and you would probably not use the full potential of it."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7112571)

LDM

Lara Dominique M.

Sales Admin and Business Development

> "It allows everyone involved in a conversation to easily stay in the loop, backread, and collaborate without needing to forward emails or manually update each other."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7139795)

Sneha K.

Fleet Manager

> "Before, client stuff was all over the place and we'd occasionally do the same work twice or give clients conflicting guidance."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7114572)

Anil G.

Cloud Engineer

> "I really appreciate being able to see the complete payment discussion history with each client - helps me understand their payment patterns and approach..."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7126317)

SM

Shantal M.

Administrative Assistant

> "The interface gets cluttered, and notifications can be easy to miss sometimes."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7136474)

Margot M.

Coworking Manager

> "This tool is incredibly useful for ensuring collaboration within a single team: shared mailbox and individual mailboxes, assignment of emails based on projects..."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7037088)

Himshikha S.

Legal Assistant

> "Reporting capabilities are pretty basic."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7112614)

DG

Danilo G.

Commercialista

> "The API connectivity, focused inbox, ability to “pin” discussions with links, and the sharing of entire conversations (including team comments) help us keep track of..."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7026912)

RS

Ryan S.

Director of Events

> "We needed to switch email platforms in 24 hours because Front removed the ability to sync with Gmail."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___6715957)

Sushil Kumar P.

Investment Analyst

> "Being able to close out conversations once an invoice is settled keeps everything tidy and stops resolved stuff from cluttering up the workspace."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7115867)

LE

Lillian E.

Retail Growth Manager

> "All of the different inboxes can get confusing."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7140300)

Amit G.

Marketing Manager

> "Ability to double-check with experienced team members before sending has been extremely valuable—particularly when handling complex billing disputes or unusual..."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7135738)

Amit G.

Marketing Manager

> "It's a minor inconvenience but happens often enough to be noticeable."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7135738)

VR

Verified Reviewer

Operations Manager

> "Missive makes shared inbox management very easy and improves team collaboration through internal comments, assignments, and clear ownership of emails."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7142571)

AD

Angel D.

HR-Admin

> "Spam emails still infiltrate my inbox despite setting up a rule to detect and delete spams."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___6521813)

VR

Verified Reviewer

Tech Stack Consultant

> "Everyone can see messages, assign a colleague to take care of an email, and reply from a single email address, which makes work faster."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7053481)

LB

Linka B.

Customer Service

> "Chat GPT integration doesn't allow custom GPT programming."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___6687969)

VR

Verified Reviewer

Tech Stack Consultant

> "It keeps emails organized through labels and shared inboxes, helps the team work together easier, and has great support."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7053481)

PB

Paul B.

CIO, CTO

> "The reason is because it triggers the price plan to levels that, for us, was not affordable, since we are an unusual nonprofit entity with lot's of Projects which..."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___6239770)

Raghav M.

Marketing Analyst

> "Being able to set up different inboxes for each function but access them all from the same platform keeps things way more manageable than our old setup."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7136560)

MC

Marios C.

Web Development, Digital Services

> "I dont think it will be easy to make a transition from easy to another app."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7106790)

AK

Amit K.

Engineer

> "Great if you're looking for a tool that does one thing really well (shared mailbox), but if you're looking for all-in-one platforms with fancy AI automations, there..."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7110666)

MJ

Maria J.

Operations Manager

> "Unable to send secure emails, need more visibility of team labels"

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___6285493)

Max B.

Msc. Operations Management and Consulting

> "I have been doubting recently between Spark en Missive, but given Missive's extra and stable functionality over Spark combined with its reasonable pricing it is an..."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7078379)

VR

Verified Reviewer

Full Stack Product Engineer

> "Search and filtering feature is not very powerful, and quite slow"

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___6202181)

YUDHVEER S.

Hotel Manager

> "It has significantly improved organization compared to our previous setup, which relied on multiple individual email accounts and forwarded messages."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7132890)

MC

Miguel C.

CEO

> "It misses the print option with the chat conversations"

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___5088084)

VR

Verified Reviewer

Financial Analyst

> "Training new reps has gotten way easier too since they can watch how our experienced sellers handle client communication and learn from actual examples."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7138873)

PB

Paul B.

CIO, CTO

> "The lack of phone or chat support!"

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___6239770)

DG

Danilo G.

Commercialista

> "The app keeps all our teams and collaborators on track, and the responsive, skilled support team makes it a reliable choice for any professional environment."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7026912)

JF

Jonathan F.

Vice President of Business Development

> "The cost. "

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___6179841)

DT

Debra T.

Administrator

> "It allows us to set up specific teams for the various stages of our projects and allows us to keep all forms of communication merged and together for each of them"

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___6312247)

Dylan T.

Operations Manager

> "We were losing conversations and context."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___3646209)

Thomas C.

civil engineer

> "I can maintain a more organized communication with my work team by giving specific assignments that can be given to the conversations directly and a shared inbox..."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___6508093)

BM

Bruno M.

CEO

> "Full history that is default on all other mail clients on Missive you have to pay. If you have a team with 3 members, you need to pay 45 MONTHLY just to have access..."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___2256845)

GG

Gaurav G.

Account Executive

> "I love being able to close conversations once invoices are settled - keeps our workspace neat and tidy."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7119131)

Phil L.

Co-founder

> "What I also like the least about Missive is the lack of hierarchical structure implemented in the pre-built responses our team created."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___2743943)

JC

Jim C.

Music Librarian

> "Customizing the search feature is great (meaning I prefer to not start with filters on, but you can if you want!)."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7056029)

CF

Chris F.

VP/GM

> "We tried it out but it didn't have all the features we were looking for."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___2993966)

VR

Verified Reviewer

Research Analyst

> "It works well for tracking ongoing conversations and making sure no one replies twice."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7141004)

BM

Bruno M.

CEO

> "Mobile app add margin to the side of emails so your emails isn't showing correctly"

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___2256845)

[View Reviews](https://www.capterra.com/p/152884/Missive/reviews/)

JM

Jessica M.

CEO

> "Zulip is exactly the right structure -- each topic is its own conversation thread -- to make the chat history easy to review and retrieve..."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___7036997)

KB

Karin B.

Operations Manager

> "Closing out the app does not change the status. When a user is invisible we don't know if they are not currently working or whether they are just..."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6611836)

TP

Tommaso P.

Associate professor

> "We use Zulip for discussions between devs and maintainers, and to offer support for users. Since ns-3 is made by many models, I love that the..."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6611431)

KB

Karin B.

Operations Manager

> "Can't save customized status posts and does not automate an off-duty status when user closes app."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6611836)

NC

Niels C.

CEO

> "Great value for money, Opinionated and strictly sorted in topics, New stable mobile app, Secure, Custom emojis are fun, Simple user management"

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___7037048)

RR

Roxanne R.

Assistant Professor

> "It could be user error but I'm supposed to get desktop notifications and they don't appear, on my bookmarks bar the red # showing messages is..."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6622075)

SG

Stefano G.

Researcher

> "Everything works smoothly, you can create channels, manage private messages, share files, organize meetings, be notified of what you care about"

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6615415)

KB

Krzysztof B.

CEO

> "Search does not always work, looking for a "youtube" do not find links to youtube."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___7037076)

Ryan S.

Associate Professor

> "It is far more efficient than using the communication tools in Canvas, and the mobile app is great for students and for me. Plus there is..."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6617015)

KB

Karin B.

Operations Manager

> "We place a high importance on a healthy work-life balance and do not want to message contractors who are not actively working, and Zulip is less..."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6611836)

SW

Sebastian W.

University Professor

> "Moreover, proper and clean formatting using Markdown and full LaTeX formula support (like with Mathjax) makes this my preferred tool for..."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6615461)

AS

Adam S.

CTO

> "Zulip doesn't enjoy the same network effects as Slack and Discord, therefore there are a lot fewer third party integrations."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6613180)

JG

Jon G.

Developer

> "Huge fan of the customisation options, the very functional UI and especially the topics system makes information way better organised than my..."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6616082)

NT

Ngoc T.

CTO

> "I miss being able to branch off from an existing conversation and see number of replies to that thread."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6610720)

CB

Cole B.

Associate Professor of Pediatrics

> "The search and navigation features are excellent; messages are easy to retrieve months later, which has made it ideal for keeping track of..."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___7038289)

JNlC

Jean-Noël C.

Creative and Tech cofounder

> "Also lacks the ability to create categories to put channels in it."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6621043)

SD

Stefano D.

Researcher

> "The platform is free for researchers, works on every OS, and allows you to type in markdown."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___7037871)

PK

Peter K.

Developer

> "Also it seems that zulip chats are not e2e encrypted, but not my highest priority."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6611760)

IP

Inessa P.

Open Source Program Manager

> "Zulip's unique threading model stands out as its strongest feature, making it easy to follow multiple conversations within a single channel..."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6610706)

JPF

Jean-Patrick F.

Founder

> "The docker image didn't get the same attention as the normal, more classical install, or at least not yet."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6603851)

KB

Karin B.

Operations Manager

> "We love that it works across PC and Mac and across all desktop and mobile devices our contractor team uses, perfect for remote work."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6611836)

JNlC

Jean-Noël C.

Creative and Tech cofounder

> "Onbaording colleagues can be hard because of the UX a bit different from other apps."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6621043)

PK

Peter K.

Developer

> "It sounds like a small thing but this can make discussions much more structured and searchable. Although it also requires a tiny bit more..."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6611760)

JL

Jinci L.

PhD student

> "i don't think i can view pdf attachments without downloading them."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6612243)

YS

Yorgos S.

Software Engineer

> "So, not only does Zulip improve on the UX of instant messaging, but it's also Open Source and can be self-hosted."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___7046291)

JF

Jeff F.

Producer

> "The interface still has a few elements that aren't simple or elegant."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6610762)

UO

Umut O.

Assistant Professor

> "Zulip provides excellent flexibility to structure the communications in an organization, thanks to its channel/topic perspective."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6611048)

CL

Christine L.

Chair and president

> "For those less familiar with software like slack or teams, it can be a little bit challenging to learn."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6610777)

MC

Madison C.

Parts Manager

> "The search function is great and saves me a lot of time when looking for a specific keyword."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___7037305)

VR

Verified Reviewer

Tech Lead

> "Doesn't have an integrated video meeting +"

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6619840)

VP

Vincent P.

Inspector

> "I mostly work on my computer, and always have Zulip tabs open, it's really an efficient way of interacting on several projects."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6611154)

SJ

Swaroop J.

Professor

> "IIRC, various roles in the organisation have not worked as expected."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6610713)

JNlC

Jean-Noël C.

Creative and Tech cofounder

> "How discussions are structured, it allows me to navigate between multiple subjects / teams without being lost."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6621043)

AH

Ana H.

Professor

> "Zulip is not that pretty, could self-extend to fit the entire screen, and could provide file previews. But other than that it provides a clean..."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___4648875)

FC

Francesca C.

Prima Ricercatrice

> "I loved the intuitive interface and how effortlessly it allows to communicate, the entire team together or sub-teams in parallel organized..."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6611805)

ML

Marten L.

PostDoc

> "Another issue is that when you add an attachment from the clipboard to a message and it hasn't finished uploading yet at the time of sending, the..."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___4650233)

YS

Yorgos S.

Software Engineer

> "Zulip is like a breath of fresh air after working with slack / discord and the like for so many years and struggling with their "threads"..."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___7046291)

Stephen B.

Associate Professor

> "so asking them to use a new service is sometimes a big ask, and your less engaged users might not use the desktop client, so unless they check..."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___4649101)

JC

Jim C.

Board Member

> "We also like the ability to post a message in a channel from an e-mail source."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6617603)

MT

Marcos T.

IT support

> "Phone app needs a complete rewrite, if you can send me a notification that i got a message but spend 2 minutes loading said message, you need to..."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___4648822)

EH

Edgar H.

Frontend Developper

> "By using named threads, conversations are way easier to search, and feel less like a chat, more live a live forum."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6611083)

SbL

Sébastien L.

Administrator

> "Notification system is very powerfull and flexible, but seems to fail on some mobile device, and its configuration is not intuitive for..."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___4651622)

TC

Teresa C.

Programme Manager

> "We have moved to Zulip as an alternative to mailing list and mass emailing, so far it seems to work very well, we can have separate channels for..."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___4930598)

OW

Oskar W.

PhD Student

> "The only thing that could be improved is the mobile app, that seems to quite slow in sending messages if the network stability is bad."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___4675034)

RR

Roxanne R.

Assistant Professor

> "As a new professor, I thought it was a great way to stay organized with my growing/new lab members and also people who wish to collaborate with..."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6622075)

SM

Scott M.

Researcher

> "The mobile app is not quite as good as the desktop app; particularly I often find myself wanting to go back to message I read 10 minutes earlier,..."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___4650071)

CB

Cole B.

Associate Professor of Pediatrics

> "We no longer lose context between meetings; every idea, file, and decision is easy to find and build on."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___7038289)

JL

Jiri L.

Researcher

> "it is not clear when the mentioned person is notified (depending on the channel subscription)3) unread count on iOS"

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___4650518)

MM

Marius M.

Personal

> "It's always been fantastic, from documentation to the community chat and open-source code, as well as implementing integrations."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6802486)

Alejandro S.

Assistant Professor

> "for mobile you can only be signed in on one account at a time and it's a little annoying to switch."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___4649548)

VR

Verified Reviewer

Tech Lead

> "Also the most programmer-friendly tool, the syntax highlighting, markdown and LaTeX support are extraordinary."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6619840)

SB

Stefan B.

Professor

> "As a small research group (though part of a large publically funded university), most commercial offerings are not affordable to us."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___4648872)

RR

Rodolfo R.

Researcher

> "Notifications could be more intuitive, and a feature to pin messages would be desirable."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6610844)

JG

Jacob G.

Research Assistant

> "Sometimes files sharing gets wonky, as in it doesn't load or there are errors."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___4648831)

MG

Malvin G.

Assistant professor

> "Zulip is an efficient and tool for communication and coordination in groups of any size."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6611814)

JG

Jacob G.

Research Assistant

> "Our research group runs on a tight budget, and Slack could no longer work for it intended purposes."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___4648831)

KB

Kevin B.

Professor of pure mathematics

> "The thread/channel set-up enables many different conversations to happen simultaneously."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6613631)

JG

Joy G.

Team Lead

> "The lack of stable video conferencing capability"

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___4648859)

CB

Cole B.

Associate Professor of Pediatrics

> "The value for money is outstanding, especially for an academic setting (academic sponsorship FTW!). "

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___7038289)

TL

Tom L.

PhD Student

> "Also, navigation in the mobile app is still a bit cumbersome."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___4649361)

MP

Mithil P.

Team Member

> "Overall, I find myself using Zulip for large teams, club discussions ans orchestrating multiple groups."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6610781)

AS

Andrew S.

Principal Research Scientist

> "Stream/topic distinctionis somewhat artificial and can be limiting. "

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___4648926)

JG

Jan G.

Assistant Professor

> "The threading model works very well, the native support of LaTeX is also super helpful"

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6614215)

JL

Jessie L.

Human Resource Manager

> "The format looks a bit outdated like it was fresh out of code"

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___4662769)

TK

Toby K.

Engineer

> "The self-hosting options are great if you want more control."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___7037070)

Andrés G.

Research Associate

> "The mobile client is not very polished and responsive."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___4650635)

AS

Adam S.

CTO

> "Being able to move messages between topics to keep conversation threads clean and easy to follow is magical."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6613180)

MM

Miranda M.

Fundraiser

> "Some features are difficult to understand (and therefore not within our reach) without some knowledge of programming."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___4657032)

CP

Christina P.

Assistant Professor

> "I always use Zulip for groups and organizations needing an online infrastructure to communicate."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6648868)

PR

Pat R.

Systems Admin

> "There are a couple of issues with media uploads in the IOS application that present usability challenges for end users."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___3359609)

SG

Siddhartha G.

Professor

> "It has excellent support for code and mathematics, and also images."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6610730)

CB

Clark B.

Professor (Research)

> "I miss the "mark as unread" feature of slack"

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___4648930)

EP

Eric P.

Assistant Professor

> "It's very easy to keep track of messages among groups and on key topics, it has support for a lot of useful text features like including math and..."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___4815069)

VR

Verified Reviewer

Associate Professor

> "On OSX Zulip somehow keeps crashing. "

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___4661819)

MM

Manuel M.

CEO

> "The way they organize conversations into streams and topics is genius."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___6611206)

YS

Yogesh S.

sde

> "UI can be a little confusing for new starting users who switched directly from communication software like WhatsApp and other messengers."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___3355017)

RL

Rasmus L.

CEO

> "It's threaded by default, efficient and feature-rich."

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___7042255)

VR

Verified Reviewer

IT Supervisor

> "I really don't like the interface it feels like 90's software like if I'm using windows 95, and the color scheme is horrible,"

[See full review](https://www.capterra.com/p/197945/Zulip/#Capterra___2900669)

[View Reviews](https://www.capterra.com/p/197945/Zulip/reviews/)

## User interface

[Missive](https://www.capterra.com/p/152884/Missive/)

4.89 (174)

[Zulip](https://www.capterra.com/p/197945/Zulip/)

4.88 (196)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity/News Feed

120

Important

Missive

Top features

28/38

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity/News Feed
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audio Calls
-   Calendar Management
-   Calendar Sync
-   Collaboration Tools
-   Commenting/Notes
-   Contact Management
-   Content Management
-   Customizable Branding
-   Data Import/Export
-   Discussions/Forums
-   Document Management
-   Drag & Drop
-   Email Management
-   File Management
-   File Sharing
-   Generative AI
-   Meeting Management
-   @mentions
-   Mobile Access
-   Progress Tracking
-   Project Management
-   Real-Time Chat
-   Real-Time Updates
-   Reminders
-   Reporting & Statistics
-   Search/Filter
-   Single Sign On
-   Surveys & Feedback
-   Task Management
-   Third-Party Integrations
-   Video Conferencing
-   Workflow Management

[See all features](https://www.capterra.com/p/152884/Missive/#features)

Zulip

22/38

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity/News Feed
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audio Calls
-   Calendar Management
-   Calendar Sync
-   Collaboration Tools
-   Commenting/Notes
-   Contact Management
-   Content Management
-   Customizable Branding
-   Data Import/Export
-   Discussions/Forums
-   Document Management
-   Drag & Drop
-   Email Management
-   File Management
-   File Sharing
-   Generative AI
-   Meeting Management
-   @mentions
-   Mobile Access
-   Progress Tracking
-   Project Management
-   Real-Time Chat
-   Real-Time Updates
-   Reminders
-   Reporting & Statistics
-   Search/Filter
-   Single Sign On
-   Surveys & Feedback
-   Task Management
-   Third-Party Integrations
-   Video Conferencing
-   Workflow Management

[See all features](https://www.capterra.com/p/197945/Zulip/#features)

### Recognition

Missive is recognized as a top-rated tool in 2 Capterra Shortlist reports

Best Value CollaborationSoftware (2022) 

Zulip is recognized as a top-rated tool in 3 Capterra Shortlist reports

Best Value Team CommunicationSoftware (2026) 

Best Value Team CommunicationSoftware (2025) 

Best Value Team CommunicationSoftware (2023) 

Best Value Team CommunicationSoftware (2022) 

### Deployment & support

Missive

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Zulip

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Missive

-   By Missive
-   Located in Canada
-   Founded in 2015

Zulip

-   By Kandra Labs
-   Located in United States
-   Founded in 2016

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Price

Contact vendor for pricing

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