# Compare Missive vs Office Chat 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Missive and Office Chat based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/152884-226272/Missive-vs-Office-Chat --- # Missive vs Office Chat Features and Cost Comparison Last updated July 10th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: MissiveOffice Chat2/4 selected [Missive](https://www.capterra.com/p/152884/Missive/)[4.9 (184)](https://www.capterra.com/p/152884/Missive/reviews/) [Office Chat](https://www.capterra.com/p/226272/Office-Chat/)[4.5 (232)](https://www.capterra.com/p/226272/Office-Chat/reviews/) [## Missive](https://www.capterra.com/p/152884/Missive/)[4.9 (184)](https://www.capterra.com/p/152884/Missive/reviews/) Starting Price $18.00/month Value-for-Money 4.7 Functionality 4.7 Ease of Use 4.8 Customer Service 4.7 Reviews Sentiment Based on [184 reviews](#user-reviews) Positive 182 Neutral 2 Negative 0 [## Office Chat](https://www.capterra.com/p/226272/Office-Chat/)[4.5 (232)](https://www.capterra.com/p/226272/Office-Chat/reviews/) Starting Price $25.00/month Value-for-Money 4.5 Functionality 4.4 Ease of Use 4.7 Customer Service 4.6 Reviews Sentiment RM Based on [232 reviews](#user-reviews) Positive 215 Neutral 16 Negative 1 ## Not a match? 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Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 82%Fit High performer Feature ratings Chat/Messaging 4.7 Real-Time Chat 4.6 Alerts/Notifications 4.7 Access Controls/Permissions 4.6 File Sharing 4.7 80%Fit High performer Feature ratings Chat/Messaging 4.5 Real-Time Chat 4.1 Alerts/Notifications 5.0 Access Controls/Permissions 4.7 File Sharing 4.0 User satisfaction User satisfaction 4.9 User reviews[184](https://www.capterra.com/p/152884/Missive/reviews/) Ease of use 4.8 Functionality 4.7 Value for money 4.7 Customer support 4.7 User satisfaction 4.5 User reviews[232](https://www.capterra.com/p/226272/Office-Chat/reviews/) Ease of use 4.7 Functionality 4.4 Value for money 4.5 Customer support 4.6 Price starts from Price starts from $18Per User, Per Month - Free version - Free trial Price starts from $25Flat Rate, Per Month - Free version - Free trial Best for Best for Small/medium businesses, digital agencies, consulting firms, logistics companies, design studios, e-commerce stores, rental agencies, marketing agencies, law firms, and customer support departments. Best for Internal Communications messaging application software for small and medium sized businesses ## User reviews Pros & cons AK Amit K. Engineer > "There are a lot of players in this space, but Missive does one thing (shared mailbox) really well; the collaborative drafts with real-time editing (like a shared..." [See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7110666) AA Asim A. Property Manager > "Searching for particular tax forms or document types across all our client emails could be better - sometimes takes longer than I'd like to find what I need." [See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7163890) SM Shantal M. Administrative Assistant > "I especially like being able to assign conversations and leave internal comments, as it helps keep everything organized and transparent. While it did take a bit of..." [See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7136474) Sushil Kumar P. Investment Analyst > "The old setup had everyone working from separate inboxes which meant clients occasionally got conflicting answers about the same invoice from different people." [See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7115867) VR Verified Reviewer Financial Analyst > "We can work on client responses together, drop feedback in the comments section, and get everyone on the same page before anything goes out. Plus the automatic..." [See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7138873) Amit G. Marketing Manager > "Some of our vendor invoices come through as PDFs that don't display correctly in the preview pane, which means I end up downloading them anyway." [See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7135738) AS Ankit S. Financial Analyst > "Missive is a great collaboration-focused messaging tool for teams that manage emails together. Once you get familiar with it, it significantly improves visibility,..." [See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7092479) SK Saurav K. Accountant > "Navigating between internal team chats and the actual email threads isn't quite as seamless on a smaller phone screen as it is on a desktop monitor." [See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7163824) DK Dilranjan K. Cloud Infrastructure Engineer > "The shared inbox structure works really well for an IT team juggling helpdesk tickets, vendor communications, and internal escalations all at once." [See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7165259) JK Jason K. Founder > "Lack of easy embeddable chat widget, no help documentation feature, Slack integration not available I think" [See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7111076) Himshikha S. Legal Assistant > "Writing emails together in real-time is definitely the killer feature. Whether it's partner outreach or any message that needs precise language, building it as a..." [See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7112614) SM Sakshi M. Logistics Coordinator > "Everything used to live in personal email accounts connected by endless forwarding chains - not really a system, just organized chaos." [See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7165318) LDM Lara Dominique M. Sales Admin and Business Development > "It allows everyone involved in a conversation to easily stay in the loop, backread, and collaborate without needing to forward emails or manually update each other." [See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7139795) JB James B. Founder. > "Took a little getting used to initially - took me ages to figure out how to use the sidebar effectively - it thinks slightly differently to a standard email client." [See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7128631) Anil G. Cloud Engineer > "I really appreciate being able to see the complete payment discussion history with each client - helps me understand their payment patterns and approach..." [See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7126317) Jai Prakash R. IT Support Specialist > "The attachment preview sometimes struggles with certain PDF formats, so I " [See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7124236) Margot M. Coworking Manager > "This tool is incredibly useful for ensuring collaboration within a single team: shared mailbox and individual mailboxes, assignment of emails based on projects..." [See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7037088) AS Aryan S. Web Designer > "So it's really full packed of features at the beginning could be a little overwhelming and you would probably not use the full potential of it." [See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7112571) DG Danilo G. Commercialista > "The API connectivity, focused inbox, ability to “pin” discussions with links, and the sharing of entire conversations (including team comments) help us keep track..." [See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7026912) Sneha K. Fleet Manager > "Before, client stuff was all over the place and we'd occasionally do the same work twice or give clients conflicting guidance." [See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7114572) Sushil Kumar P. Investment Analyst > "Being able to close out conversations once an invoice is settled keeps everything tidy and stops resolved stuff from cluttering up the workspace." [See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7115867) SM Shantal M. Administrative Assistant > "The interface gets cluttered, and notifications can be easy to miss sometimes." [See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7136474) SK Saurav K. Accountant > "Having email, chat, and task assignments all under one roof keeps everyone on the same page and prevents items from falling through the cracks." [See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7163824) Himshikha S. Legal Assistant > "Reporting capabilities are pretty basic." [See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7112614) Amit G. Marketing Manager > "Ability to double-check with experienced team members before sending has been extremely valuable—particularly when handling complex billing disputes or unusual..." [See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7135738) RS Ryan S. Director of Events > "We needed to switch email platforms in 24 hours because Front removed the ability to sync with Gmail." [See full review](https://www.capterra.com/p/152884/Missive/#Capterra___6715957) VR Verified Reviewer Operations Manager > "Missive makes shared inbox management very easy and improves team collaboration through internal comments, assignments, and clear ownership of emails." [See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7142571) LE Lillian E. Retail Growth Manager > "All of the different inboxes can get confusing." [See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7140300) JW Julie W. owner > "One of my favorite features is how I can save template responses and pull them into an email with a hashtag and the title." [See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7048004) Amit G. Marketing Manager > "It's a minor inconvenience but happens often enough to be noticeable." [See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7135738) Raghav M. Marketing Analyst > "Being able to set up different inboxes for each function but access them all from the same platform keeps things way more manageable than our old setup." [See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7136560) AD Angel D. HR-Admin > "Spam emails still infiltrate my inbox despite setting up a rule to detect and delete spams." [See full review](https://www.capterra.com/p/152884/Missive/#Capterra___6521813) AK Amit K. Engineer > "Great if you're looking for a tool that does one thing really well (shared mailbox), but if you're looking for all-in-one platforms with fancy AI automations, there..." [See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7110666) LB Linka B. Customer Service > "Chat GPT integration doesn't allow custom GPT programming." [See full review](https://www.capterra.com/p/152884/Missive/#Capterra___6687969) Max B. Msc. Operations Management and Consulting > "I have been doubting recently between Spark en Missive, but given Missive's extra and stable functionality over Spark combined with its reasonable pricing it is an..." [See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7078379) PB Paul B. CIO, CTO > "The reason is because it triggers the price plan to levels that, for us, was not affordable, since we are an unusual nonprofit entity with lot's of Projects which..." [See full review](https://www.capterra.com/p/152884/Missive/#Capterra___6239770) YUDHVEER S. Hotel Manager > "It has significantly improved organization compared to our previous setup, which relied on multiple individual email accounts and forwarded messages." [See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7132890) MC Marios C. Web Development, Digital Services > "I dont think it will be easy to make a transition from easy to another app." [See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7106790) VR Verified Reviewer Financial Analyst > "Training new reps has gotten way easier too since they can watch how our experienced sellers handle client communication and learn from actual examples." [See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7138873) MJ Maria J. Operations Manager > "Unable to send secure emails, need more visibility of team labels" [See full review](https://www.capterra.com/p/152884/Missive/#Capterra___6285493) DG Danilo G. Commercialista > "The app keeps all our teams and collaborators on track, and the responsive, skilled support team makes it a reliable choice for any professional environment." [See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7026912) VR Verified Reviewer Full Stack Product Engineer > "Search and filtering feature is not very powerful, and quite slow" [See full review](https://www.capterra.com/p/152884/Missive/#Capterra___6202181) AS Akash S. Training Coordinator > "I love being able to mark conversations as done once invoices are settled - keeps our workspace tidy." [See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7164689) MC Miguel C. CEO > "It misses the print option with the chat conversations" [See full review](https://www.capterra.com/p/152884/Missive/#Capterra___5088084) Thomas C. civil engineer > "I can maintain a more organized communication with my work team by giving specific assignments that can be given to the conversations directly and a shared inbox..." [See full review](https://www.capterra.com/p/152884/Missive/#Capterra___6508093) PB Paul B. CIO, CTO > "The lack of phone or chat support!" [See full review](https://www.capterra.com/p/152884/Missive/#Capterra___6239770) GG Gaurav G. Account Executive > "I love being able to close conversations once invoices are settled - keeps our workspace neat and tidy." [See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7119131) JF Jonathan F. Vice President of Business Development > "The cost. " [See full review](https://www.capterra.com/p/152884/Missive/#Capterra___6179841) MS Muskan S. Operations Manager > "The ability to chat with teammates inside an email thread (without the client seeing it) is a big plus." [See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7164576) Dylan T. Operations Manager > "We were losing conversations and context." [See full review](https://www.capterra.com/p/152884/Missive/#Capterra___3646209) VR Verified Reviewer Research Analyst > "It works well for tracking ongoing conversations and making sure no one replies twice." [See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7141004) Phil L. Co-founder > "What I also like the least about Missive is the lack of hierarchical structure implemented in the pre-built responses our team created." [See full review](https://www.capterra.com/p/152884/Missive/#Capterra___2743943) SM Shantal M. Administrative Assistant > "What I like most about Missive is how it keeps team communication and emails in one place." [See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7136474) CF Chris F. VP/GM > "We tried it out but it didn't have all the features we were looking for." [See full review](https://www.capterra.com/p/152884/Missive/#Capterra___2993966) [View Reviews](https://www.capterra.com/p/152884/Missive/reviews/) RM Radia M. Impact Rater > "It's very intuitive, and even if you're not familiar with using chat software, you can quickly create a chat room, invite..." [See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___4588360) KV Kaitlyn V. Partner and sales associate > "Also when I'm using another app and a notification pops up for office chat, for some reason it automatically starts typing..." [See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___3692649) KV Kaitlyn V. Partner and sales associate > "I recommend going over what you'll need and comparing it to the feature list. If office chat checks all of the boxes for you..." [See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___3692649) KD Kira D. Foster Marketing Agent > "It doesn't offer the option to bookmark your place in reading conversations and everything a new message is sent you have to..." [See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___3616854) EF Emanuela F. Student > "Every seller should have it, because it allows you to fully manage your business in all its facets." [See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___4637810) GF Genevieve F. Architectural Designer > "There are a few kinks, like every item on your clipboard will resend to a chat whenever remote desktop is restarted (it's..." [See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___2444162) JR Jocelyn R. Librarian > "It has also been beneficial to be able to set up accounts for each group we work with." [See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___4475095) GM Gaby M. Editor > "When I was added to a pre-existing chat, I always had a notification for a new message even though there was no new message..." [See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___2444152) EF Emanuela F. Student > "A useful and easy experience, it allows me to make my marketing actions smart." [See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___4637810) LI Lorena I. Franchise Owner > "When sharing a team member message to another team member you are unable to see who wrote the message you shared." [See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___2457861) JR Jocelyn R. Librarian > "Emojis are fantastic, and I love the document attachment!" [See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___4475095) PS Pallav S. Software Developer > "Very Costly then other software, all features used with paid." [See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___3463399) KD Kira D. Foster Marketing Agent > "Its easy to share an array of files in the chat and you can chat with everyone or one on one. If you need it the delivery..." [See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___3616854) GF Genevieve F. Architectural Designer > "I've also had a few issues with office chat not syncing the conversation or popping up when someone new messages me." [See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___2444162) KV Kaitlyn V. Partner and sales associate > "Simple to use and reliable as far as messages getting through." [See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___3692649) HP Heather P. HR Assistant > "It does not always pop open when I have a new message, instead it will blink at the bottom of my screen." [See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___2451601) Siti Saleha A. Sales And Marketing Specialist > "OfficeChat is easy to use because it uses the same corporate email address to log in." [See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___3435188) MU Mehmet U. Broker > "It is troublesome to scroll all the way up, trying to remember ang guess which was the last msg the user read." [See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___2452645) GF Genevieve F. Architectural Designer > "We used this software pre-COVID, but especially now it makes it easy to quickly communicate with team members, discuss ideas..." [See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___2444162) KW Kailey W. Designer > "This connection is broken sometimes 9usually a few times throughout the day)." [See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___2445851) KD Kira D. Foster Marketing Agent > "We were able to work together regardless of our location and it was easy to share files." [See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___3616854) JR Jonathan R. Security Team Leader > "Long load times and frequent crashes." [See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___2450399) KD Kira D. Foster Marketing Agent > "This product can compete well with others of this type." [See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___3616854) KG Kimberly G. Customer Service > "The free plan doesn't have enough features." [See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___2398738) VJ Valerie J. CEO > "Our office needs a safe, HIPPA protected and encrypted chat and so far this software is doing a good job." [See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___2434358) JR Jonathan R. Security Team Leader > "Very poor performance on android." [See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___2450399) VR Verified Reviewer Dentist > "Office chat mimics this to make it easier to communicate within inter-office systems." [See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___2466879) TA Tara A. Office manager > "A bit confusing to find chats and delete" [See full review](https://www.capterra.com/p/226272/Office-Chat/#Capterra___2431217) [View Reviews](https://www.capterra.com/p/226272/Office-Chat/reviews/) ## User interface [Missive](https://www.capterra.com/p/152884/Missive/) 4.90 (184) No images or videos provided by vendor ### Features Missive Top features 32/50 - Access Controls/Permissions - Active Directory Integration - Activity Dashboard - Activity/News Feed - Activity Tracking - AI Copilot - Alerts/Notifications - API - Blogs - Calendar Management - Chat/Messaging - Commenting/Notes - Contact Management - Content Management - Customizable Branding - Customizable Templates - Data Import/Export - Discussions/Forums - Document Management - Document Storage - Drag & Drop - Email Management - Employee Communities - Employee Database - Employee Photos - Engagement Tracking - Event Calendar - File Management - File Sharing - Generative AI - Live Chat - Meeting Management - @mentions - Mobile Alerts - Multi-Language - Newsletter Management - Real-Time Chat - Real-Time Notifications - Real-Time Updates - Reporting & Statistics - Role-Based Permissions - Screen Sharing - Search/Filter - Single Sign On - Survey/Poll Management - Surveys & Feedback - Tagging - Task Management - Third-Party Integrations - Transcripts/Chat History [See all features](https://www.capterra.com/p/152884/Missive/#features) Office Chat 17/50 - Access Controls/Permissions - Active Directory Integration - Activity Dashboard - Activity/News Feed - Activity Tracking - AI Copilot - Alerts/Notifications - API - Blogs - Calendar Management - Chat/Messaging - Commenting/Notes - Contact Management - Content Management - Customizable Branding - Customizable Templates - Data Import/Export - Discussions/Forums - Document Management - Document Storage - Drag & Drop - Email Management - Employee Communities - Employee Database - Employee Photos - Engagement Tracking - Event Calendar - File Management - File Sharing - Generative AI - Live Chat - Meeting Management - @mentions - Mobile Alerts - Multi-Language - Newsletter Management - Real-Time Chat - Real-Time Notifications - Real-Time Updates - Reporting & Statistics - Role-Based Permissions - Screen Sharing - Search/Filter - Single Sign On - Survey/Poll Management - Surveys & Feedback - Tagging - Task Management - Third-Party Integrations - Transcripts/Chat History [See all features](https://www.capterra.com/p/226272/Office-Chat/#features) ### Recognition Missive is recognized as a top-rated tool in 2 Capterra Shortlist reports Best Value CollaborationSoftware (2022)  Office Chat is recognized as a top-rated tool in 1 Capterra Shortlist reports ### Deployment & support Missive Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Office Chat Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Missive - By Missive - Located in Canada - Founded in 2015 Office Chat - By MangoApps - Located in United States - Founded in 2008 ## 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