# Compare Missive vs Microsoft Outlook 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Missive and Microsoft Outlook based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/152884-227138/Missive-vs-Microsoft-Outlook

---

# Missive vs Microsoft Outlook Features and Cost Comparison

Last updated March 23rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

MissiveMicrosoft Outlook2/4 selected

[Missive](https://www.capterra.com/p/152884/Missive/)[4.9 (142)](https://www.capterra.com/p/152884/Missive/reviews/)

[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[4.5 (2,421)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/)

[## Missive](https://www.capterra.com/p/152884/Missive/)[4.9 (142)](https://www.capterra.com/p/152884/Missive/reviews/)

Starting Price

$18.00/month

Value-for-Money

4.7

Functionality

4.7

Ease of Use

4.8

Customer Service

4.8

Reviews Sentiment

Based on [142 reviews](#user-reviews)

Positive

140

Neutral

2

Negative

0

[## Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[4.5 (2,421)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.5

Ease of Use

4.5

Customer Service

4.2

Reviews Sentiment

Based on [2,421 reviews](#user-reviews)

Positive

2,227

Neutral

149

Negative

45

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## Summary

* * *

Key features rated by users

Features selected based on 11,536 reviews from email management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Mobile App

NA

Email Distribution

NA

Inbox Management

4.8

Email Monitoring

NA

Access Controls/Permissions

4.7

63%Fit

Missing features

Feature ratings

Mobile App

4.5

Email Distribution

NA

Inbox Management

4.6

Email Monitoring

4.5

Access Controls/Permissions

NA

User satisfaction

User satisfaction

4.9

User reviews[142](https://www.capterra.com/p/152884/Missive/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.7

Customer support

4.8

User satisfaction

4.5

User reviews[2,421](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/)

Ease of use

4.5

Functionality

4.5

Value for money

4.4

Customer support

4.2

Price starts from

Price starts from

$18Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Small/medium businesses, digital agencies, consulting firms, logistics companies, design studios, e-commerce stores, rental agencies, marketing agencies, law firms, and customer support departments.

Best for

Students and professionals, businesses of all sizes, educational institutions, etc.

## User reviews

Pros & cons

AK

Amit K.

Engineer

> "There are a lot of players in this space, but Missive does one thing (shared mailbox) really well; the collaborative drafts with real-time editing (like a..."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7110666)

Sushil Kumar P.

Investment Analyst

> "The old setup had everyone working from separate inboxes which meant clients occasionally got conflicting answers about the same invoice from different..."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7115867)

Margot M.

Coworking Manager

> "This tool is incredibly useful for ensuring collaboration within a single team: shared mailbox and individual mailboxes, assignment of emails based on..."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7037088)

JK

Jason K.

Founder

> "Lack of easy embeddable chat widget, no help documentation feature, Slack integration not available I think"

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7111076)

DG

Danilo G.

Commercialista

> "The API connectivity, focused inbox, ability to “pin” discussions with links, and the sharing of entire conversations (including team comments) help us keep..."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7026912)

AS

Aryan S.

Web Designer

> "So it's really full packed of features at the beginning could be a little overwhelming and you would probably not use the full potential of it."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7112571)

JW

Julie W.

owner

> "One of my favorite features is how I can save template responses and pull them into an email with a hashtag and the title."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7048004)

Sneha K.

Fleet Manager

> "Before, client stuff was all over the place and we'd occasionally do the same work twice or give clients conflicting guidance."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7114572)

AS

Ankit S.

Financial Analyst

> "Missive is a great collaboration-focused messaging tool for teams that manage emails together. Once you get familiar with it, it significantly improves..."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7092479)

PB

Paul B.

CIO, CTO

> "The reason is because it triggers the price plan to levels that, for us, was not affordable, since we are an unusual nonprofit entity with lot's of Projects..."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___6239770)

DG

Danilo G.

Commercialista

> "The app keeps all our teams and collaborators on track, and the responsive, skilled support team makes it a reliable choice for any professional environment."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7026912)

Himshikha S.

Legal Assistant

> "Reporting capabilities are pretty basic."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7112614)

Himshikha S.

Legal Assistant

> "Writing emails together in real-time is definitely the killer feature. Whether it's partner outreach or any message that needs precise language, building it..."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7112614)

RS

Ryan S.

Director of Events

> "We needed to switch email platforms in 24 hours because Front removed the ability to sync with Gmail."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___6715957)

Sushil Kumar P.

Investment Analyst

> "Being able to close out conversations once an invoice is settled keeps everything tidy and stops resolved stuff from cluttering up the workspace."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7115867)

AD

Angel D.

HR-Admin

> "Spam emails still infiltrate my inbox despite setting up a rule to detect and delete spams."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___6521813)

VR

Verified Reviewer

Tech Stack Consultant

> "Everyone can see messages, assign a colleague to take care of an email, and reply from a single email address, which makes work faster."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7053481)

LB

Linka B.

Customer Service

> "Chat GPT integration doesn't allow custom GPT programming."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___6687969)

VR

Verified Reviewer

Tech Stack Consultant

> "It keeps emails organized through labels and shared inboxes, helps the team work together easier, and has great support."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7053481)

MJ

Maria J.

Operations Manager

> "Unable to send secure emails, need more visibility of team labels"

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___6285493)

RS

Robyn S.

Owner

> "I love how I can connect all my email accounts, manage tasks, and even customize tags with icons and colors."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___6765133)

MC

Marios C.

Web Development, Digital Services

> "I dont think it will be easy to make a transition from easy to another app."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7106790)

AK

Amit K.

Engineer

> "Great if you're looking for a tool that does one thing really well (shared mailbox), but if you're looking for all-in-one platforms with fancy AI..."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7110666)

PB

Paul B.

CIO, CTO

> "The lack of phone or chat support!"

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___6239770)

Max B.

Msc. Operations Management and Consulting

> "I have been doubting recently between Spark en Missive, but given Missive's extra and stable functionality over Spark combined with its reasonable pricing it..."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7078379)

VR

Verified Reviewer

Full Stack Product Engineer

> "Search and filtering feature is not very powerful, and quite slow"

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___6202181)

AG

Arif G.

Managing Attorney

> "The support team also prioritizes our requests, and we can even build custom integrations."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7043416)

MC

Miguel C.

CEO

> "It misses the print option with the chat conversations"

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___5088084)

NT

Nathan T.

Legal software developer

> "It is hard to learn, but after learning part passes missive becomes incredibly helpful on managing tasks, writing emails, following up with potential clients."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7043967)

JF

Jonathan F.

Vice President of Business Development

> "The cost. "

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___6179841)

DR

Deborah R.

NA

> "I’ve collected multiple email addresses over the years from school, work, and other projects, and Missive saves me from juggling tabs or apps."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___6790602)

Dylan T.

Operations Manager

> "We were losing conversations and context."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___3646209)

DT

Debra T.

Administrator

> "It allows us to set up specific teams for the various stages of our projects and allows us to keep all forms of communication merged and together for each of..."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___6312247)

BM

Bruno M.

CEO

> "Full history that is default on all other mail clients on Missive you have to pay. If you have a team with 3 members, you need to pay 45 MONTHLY just to have..."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___2256845)

Thomas C.

civil engineer

> "I can maintain a more organized communication with my work team by giving specific assignments that can be given to the conversations directly and a shared..."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___6508093)

Phil L.

Co-founder

> "What I also like the least about Missive is the lack of hierarchical structure implemented in the pre-built responses our team created."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___2743943)

RS

Robyn S.

Owner

> "The snooze feature is also a lifesaver, helping me focus on immediate tasks and revisiting emails when it's more convenient."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___6765133)

CF

Chris F.

VP/GM

> "We tried it out but it didn't have all the features we were looking for."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___2993966)

GG

Gaurav G.

Account Executive

> "I love being able to close conversations once invoices are settled - keeps our workspace neat and tidy."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7119131)

BM

Bruno M.

CEO

> "Mobile app add margin to the side of emails so your emails isn't showing correctly"

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___2256845)

JC

Jim C.

Music Librarian

> "Customizing the search feature is great (meaning I prefer to not start with filters on, but you can if you want!)."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7056029)

Isaak D.

CEO

> "This is the most confusing part of the platform."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___2883471)

[View Reviews](https://www.capterra.com/p/152884/Missive/reviews/)

BD

Barrett D.

Night Auditor

> "I enjoy that you can make folders for your emails to group them in an organized manner. Plus, I really enjoy the spam filtering because I use Outlook for work purposes..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7040904)

CT

Cameron T.

IT Service Desk Analyst

> "The thing I like the least about Microsoft Outlook is that sometimes performance can be slow if you have a large inboxes, and there are frequent synchronisation..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7105977)

Jhovanny A.

Receptionist- New Client Liaison

> "It dominates in its optimization: its Calander integration, email connections, communication, formatting, customizable layouts and even personalization."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7069640)

SR

Sebastien R.

CAD Designer

> "My least preferred function is that you don't have a automatic shit mail box, for all the scam automatically detected. And when you have the black background, you..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6811587)

BA

Brad A.

Administrator

> "The unified inbox, powerful calendar features, and seamless integration with Microsoft 365 make managing communications and scheduling both efficient and dependable."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7065002)

AD

Alto D.

Operations Manager

> "It does not sync my picture in my email signature correctly and it is not user friendly when it comes to personalizing signatures and layouts."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7100859)

AM

Annie M.

Physician Assistant

> "I like using Microsoft Outlook because it integrates well with my workplace, and allows for easy and fast communication with colleagues as well as individuals outside..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7056549)

VR

Verified Reviewer

IT Manager

> "The mobile app is much slower than my desktop app, often experiencing major delays in receiving emails on my phone compared to the desk top."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7066549)

Ryan M.

Director

> "The email organisation tools, including folders, rules, and focused inbox, help keep large volumes of emails manageable."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7113586)

CJ

Cortney J.

Paralegal

> "I am frustrated that you cannot drag a PDF from an email to another window (such as Google Chrome) when this was available in previous versions of Outlook."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7064881)

VR

Verified Reviewer

Product owner

> "Features like Focused Inbox, rules, and foldering help keep high‑priority messages visible while pushing noise out of the way."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7095888)

Osvaldo B.

Cinema oparator

> "Sometimes it's a little slow when receiving emails. When I must receive a 2 factors authentications code, I must wait for some time to complete the operation."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7061992)

SK

Sarah K.

Case Manager

> "I like that I can keep all of my messages in seperate folders, I can add to my calendar and color code the events, and that I can send and receive emails efficiently"

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6764921)

VR

Verified Reviewer

Emergency Planner

> "for example we receive weather and flood warnings almost on a daily basis, sometimes multiple times a day, however I can not direct these emails straight to a 'weather..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6844165)

TD

Teodor D.

Data Engineer

> "I used to write emails late at night and to be able to schedule emails for delivery the next morning helps me manage communications more efficiently without..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6806429)

AO

Alanna O.

Systems Analyst Trainee

> "I get a ton of emails on a daily basis and set rules so emails from specific vendors go to their own folder and don't get lost in my inbox but I've noticed it can be a..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6821178)

VR

Verified Reviewer

Emergency Planner

> "I like the tick function to mark when the email has been attended to and that it keeps your archived emails and if you search for it it still comes up without having..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6844165)

Ryan M.

Director

> "Occasionally the desktop application can be slow or lag when dealing with large mailboxes or many attachments."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7113586)

JP

Julie P.

Legal counsel

> "The tags are useful and allow to organize easily the emails, the possibility to add colors to the folders in the new MS Outlook is also great."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6816183)

NG

Nathan G.

Member Service Advocate

> "At times, it can have issues getting emails as soon as they are sent, but this is likely a telecommunications issue and not indicative of a software problem."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7102543)

SJ

Stefanny J.

Project Coordinator

> "It helps you create tasks per email and send them to the Task Manager app, which allows you to distribute and categorize your work."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6846219)

OR

Oliver R.

Senior Designer

> "The lack of ability to easily recall an email if sent to the wrong person without a little hassle to set up."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7074971)

CT

Cameron T.

IT Service Desk Analyst

> "The system being secure is a great benefit as it identifies spam effectively and potentially malicious emails which is great for keeping you safe."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7105977)

TH

Tim H.

Insight Manager

> "Sometimes it is difficult to find what you are looking for when you search through old emails - you search for a key word or subject line and it can bring back lots of..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6833437)

VR

Verified Reviewer

Product owner

> "you can manage email, meetings, tasks,calender and contacts from a single interface very efficiently"

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7095888)

VK

Vatsal K.

SDE Intern

> "It keeps logging you out and you need to keep signing in repeatedly and you can't even disable MFA without IT admin access."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6791666)

VR

Verified Reviewer

Account Manager

> "I also like the auto delete feature that deletes emails related to events that you have accepted or rejected- helps to keep the inbox clean."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7010166)

VS

Valentin S.

Sales

> "Sometimes Outlook feels a bit heavy, especially when loading large inboxes or switching between accounts."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7054248)

RH

Richelle H.

Proposal Project Manager

> "Schedule meetings, set reminders, schedule focus time automatically when you need to be heads, it does it all to help you be productive & make the most of your day!"

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6844821)

TZ

Tobias Z.

Jr ICT Officer

> "on-prem shared mailboxes do not move to new outlook properly, they become inaccessible."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7031394)

Jane F.

Customer Service Representative

> "It’s easy to organize messages, find what I need with the search, and it works smoothly with other Microsoft apps like Teams and OneDrive"

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7088066)

RH

Richelle H.

Proposal Project Manager

> "Sometimes it can be next to impossible to find specific items in Microsoft Outlook, but I honestly feel as though that's user error. If you create folders, you have no..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6844821)

JS

Jack S.

Finance Director

> "Shared calendars and meeting scheduling are especially useful for coordinating with internal teams and external partners."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7084991)

JH

Jennifer H.

Paralegal

> "The space wasn't enough and I had to add more space to keep my emails all in one place. "

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7057149)

VR

Verified Reviewer

Emergency Planner

> "It has option to have multiple inbox down the side of the main page, this is useful because you do not have to keep logging in and out of accounts to see emails coming..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6844165)

DY

Dannielle Y.

Head of Family Law

> "I understand you can link more than one email address to the inbox but I find that clunky and risks if someone has access to one email inbox they have access to the..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6853919)

EE

Emily E.

CEO

> "I also really like the calendar and task features; being able to schedule things, set reminders, and view everything in one place is genuinely helpful."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6839466)

JM

Jordan M.

HR Generalist

> "Any time I want to send an email via Chrome or a similar browser version, the email never sends and it launches in a separate window."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6855643)

VR

Verified Reviewer

Case Manager

> "I love that I can connect to other calendars, it keeps track of all my appointments and I can access all my other Microsoft applications!"

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7016380)

SS

Seharshah S.

Freelance Graphic Designer at Fiverr

> "The interface can feel a bit complex at first, especially if you only need basic email features."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7068938)

MR

Marvin R.

IT Manager

> "With Outlook I use everyday I am able to coordinate meetings, reply to clients on time and never miss a calendar event."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6825139)

GA

Glory A.

Customer Service Representative

> "It can feel a bit heavy and slow at times, especially when starting up. And some of the settings are buried or overly complex—like managing rules or customizing the..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6797814)

EK

Emre K.

IT Professor

> "With Outlook I can take care of client emails, organize meetings within the company and tackle my personal tasks using just one account."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6857156)

VR

Verified Reviewer

Marketing

> "It can feel heavy and slow at times, especially with large inboxes, and some advanced features are buried in menus that aren’t always intuitive."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6873485)

JPN

Jean-Pierre N.

Instructional Designer

> "I find MS Outlook to be a very robust platform for organizing emails, contact management, and files."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7078507)

ES

Elizabeth S.

Administrative Assistant

> "The only thing I don't like is when composing a new email, sometimes it does not let me add an attachment until I click off of the email, and it goes to a draft and..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6627806)

CJU

Chiamaka Juliet U.

Case manager

> "I like that it is integrated to other microsoft office apps like teams and calendar or scheduling , it filters spam and fraudulent mails, it is easy to use."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7039888)

PW

Pixiang W.

scientist

> "Managing alerts across email and calendar can be confusing."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7053880)

VR

Verified Reviewer

IT Manager

> "Microsoft Outlook allows me to easily keep track of all the emails I receive."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7066549)

JS

Jack S.

Finance Director

> "Search performance can occasionally be slow with large mail archives."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7084991)

LH

Luke H.

Financial Advisor

> "It doesn’t require a Hotmail or Outlook address to create an account, and it works for other ecosystem apps."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7059890)

VKJ

Vaibhav Kant J.

Student

> "The interface feels a bit heavy and sometimes slow, especially on older systems."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7103573)

SS

Seharshah S.

Freelance Graphic Designer at Fiverr

> "The calendar, reminders, and email rules make it easier to stay on top of multiple projects at the same time."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7068938)

PL

Pam L.

Intake Coordinator

> "At first, I didn’t fully master the tool and wasn’t very focused, mainly because I assumed it wouldn’t handle my emails properly."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7088541)

GM

Georgeta M.

Account Payable

> "It provides many features, you can organize all your mails, create folders, flag and mark the emails as per your needs."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6723710)

KKZ

Kaung Khant Z.

Senior SDN Cloud Engineer

> "I dislike its performance issues particularly with large mailboxes or when using certain features like search or calendar synchronization or internet connection is..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6651844)

AD

Alto D.

Operations Manager

> "It helps me stay on top of meetings, reminders, and deadlines without jumping between apps."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7100859)

WJ

Walter J.

Sr MEP Project Manager

> "There have been instances when your pst folder goes corrupt and outlooks seems like it wont open, or if a folder got to full ."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6795722)

RT

Rosaide T.

Paralegal

> "Outlook seamlessly integrates with other Microsoft Office applications like Word, Excel, and PowerPoint, making it convenient to share documents directly within emails."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6653000)

KS

Kristi S.

Director of Events

> "I think the search feature it awful . When emails are nested it makes it so difficult to look for specific emails."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6825147)

VR

Verified Reviewer

Civil Engineer

> "I liked Microsoft Outlook's comprehensive email management, including its powerful organizational features, integrated calendar, and task management, which streamline..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6466535)

HC

Hadi C.

Senior Associates

> "The email search function occasionally was missing some of the older messages unless I manually rebuilt the index."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6827394)

JP

Johnny P.

UX Designer II

> "It allows me to quickly and simply schedule meetings, send emails, and set up reminders."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6763844)

NA

Nadeem A.

People Analytics

> "the outlook user interface looks quite outdated and old, and has done so for a while."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7042327)

AC

Andrea C.

HR DIRECTOR

> "We use the calendar function to stay on top of projects and that is seamless."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7047789)

Hallye N.

Operations Manager

> "The only issues I have had with outlook is the layout can be clunky at times."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7107750)

HC

Hadi C.

Senior Associates

> "It helps me keep myself on top of things from scheduling meetings to tracking invites across different time zones."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6827394)

CU

Comfort U.

Admin Manager

> "It can be tiring sometimes searching for old mail only to discover that it has been merged together with the latest update on that trail."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6860331)

MR

Mike R.

Project Manager

> "Microsoft Outlook integrates with calendar that making it simple to schedule online meetings in Zoom, Microsoft Teams, Webex Meetings etc."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6732238)

SV

Sebastian V.

Manager

> "Organization and searchability can be difficult as you get more emails, automation can be difficult to manage"

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6852023)

FA

Fabrizio A.

Technician

> "Managing your enails and email accounts is easy, you can add a new account just following the instructions (in the file section or under the windows control panel) and..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6359109)

AB

Aaron B.

Manufacturing Engineer

> "so moving to the new version of outlook has not been easy for me, beacuse I already have many VBA codes, to autome and facilitate my job."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6834293)

KC

Kevin C.

IT Intern

> "What I like the most about Microsoft Outlook is that it seamlessly integrates with Microsoft 365, the calendar and scheduling features are great, and the search..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6626789)

VR

Verified Reviewer

Owner

> "It feels a little bloated and the design is outdated."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7109143)

VR

Verified Reviewer

Student

> "It allows me to check my emails and also see and schedule any important meetings in one place."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7000014)

Stuart W.

Teacher Of Accounting

> "It is very cluttered when on a small Surface Pro screen - you need a big display when all the alerts and insight views are enabled."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6364824)

DS

Danielli S.

Architect

> "Professionally, in the companies I've worked for, Outlook has always been the standard software due to its integration with the Microsoft suite, especially the..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6856571)

MM

Mark M.

Global Finance Shared Services Manager

> "Additionally, sometimes it feels like Outlook tries to be "too helpful" without providing any substance (such as Viva Insights, and Copilot)."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6851159)

SR

Sebastien R.

CAD Designer

> "My favorite function is that you can have the calendar everytime open on the lateral with all your meeting."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6811587)

WG

Wendy G.

Finance Director

> "It does seem to have a large amount of junk mail that comes through."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7107584)

[View Reviews](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/)

## User interface

[Missive](https://www.capterra.com/p/152884/Missive/)

4.89 (142)

[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

4.54 (2,421)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Missive

Top features

27/47

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Archiving & Retention
-   Autoresponders
-   Campaign Analytics
-   Campaign Management
-   Canned Responses
-   Chat/Messaging
-   Collaboration Tools
-   Contact Management
-   Customer Segmentation
-   Customizable Fields
-   Customizable Forms
-   Customizable Templates
-   Data Recovery
-   Drag & Drop
-   Email Distribution
-   Email Marketing
-   Email Monitoring
-   Email Templates
-   Email Tracking
-   Generative AI
-   Inbox Management
-   Mobile App
-   Multiple User Accounts
-   Prioritization
-   Process/Workflow Automation
-   Queue Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Real-Time Reporting
-   Reporting/Analytics
-   Response Management
-   Routing
-   Search/Filter
-   Shared Inboxes
-   Signature Management
-   Social Media Integration
-   Spam Blocker
-   Support Ticket Management
-   Tagging
-   Third-Party Integrations
-   Whitelisting/Blacklisting
-   Workflow Management

[See all features](https://www.capterra.com/p/152884/Missive/#features)

Microsoft Outlook

11/47

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Archiving & Retention
-   Autoresponders
-   Campaign Analytics
-   Campaign Management
-   Canned Responses
-   Chat/Messaging
-   Collaboration Tools
-   Contact Management
-   Customer Segmentation
-   Customizable Fields
-   Customizable Forms
-   Customizable Templates
-   Data Recovery
-   Drag & Drop
-   Email Distribution
-   Email Marketing
-   Email Monitoring
-   Email Templates
-   Email Tracking
-   Generative AI
-   Inbox Management
-   Mobile App
-   Multiple User Accounts
-   Prioritization
-   Process/Workflow Automation
-   Queue Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Real-Time Reporting
-   Reporting/Analytics
-   Response Management
-   Routing
-   Search/Filter
-   Shared Inboxes
-   Signature Management
-   Social Media Integration
-   Spam Blocker
-   Support Ticket Management
-   Tagging
-   Third-Party Integrations
-   Whitelisting/Blacklisting
-   Workflow Management

[See all features](https://www.capterra.com/p/227138/Microsoft-Outlook/#features)

### Recognition

No recognitions have been awarded to Missive

No recognitions have been awarded to Microsoft Outlook

### Deployment & support

Missive

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Microsoft Outlook

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Missive

-   By Missive
-   Located in Canada
-   Founded in 2015

Microsoft Outlook

-   By Microsoft
-   Located in United States
-   Founded in 1975

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