---
title: "Compare Missive vs Thunderbird 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Missive and Thunderbird based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/152884-230507/Missive-vs-Thunderbird"
page_type: "comparison"
language: "en"
---

# Missive vs Thunderbird Features and Cost Comparison

Last updated September 16th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

MissiveThunderbird2/4 selected

[Missive](https://www.capterra.com/p/152884/Missive/)[4.9 (184)](https://www.capterra.com/p/152884/Missive/reviews/)

[Thunderbird](https://www.capterra.com/p/230507/Thunderbird/)[4.4 (160)](https://www.capterra.com/p/230507/Thunderbird/reviews/)

[## Missive](https://www.capterra.com/p/152884/Missive/)[4.9 (184)](https://www.capterra.com/p/152884/Missive/reviews/)

Starting Price

$14.00/month

Value-for-Money

4.7

Functionality

4.7

Ease of Use

4.8

Customer Service

4.7

Reviews Sentiment

Based on [184 reviews](#user-reviews)

Positive

182

Neutral

2

Negative

0

[## Thunderbird](https://www.capterra.com/p/230507/Thunderbird/)[4.4 (160)](https://www.capterra.com/p/230507/Thunderbird/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.7

Functionality

4.3

Ease of Use

4.3

Customer Service

3.7

Reviews Sentiment

Based on [160 reviews](#user-reviews)

Positive

138

Neutral

18

Negative

4

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## Summary

* * *

Key features rated by users

Features selected based on 12,325 reviews from email management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Mobile App

NA

Inbox Management

4.8

Email Distribution

NA

Email Monitoring

NA

Access Controls/Permissions

4.6

\--%Fit

Missing features

Feature ratings

Mobile App

5.0

Inbox Management

4.5

Email Distribution

NA

Email Monitoring

NA

Access Controls/Permissions

NA

User satisfaction

User satisfaction

4.9

User reviews[184](https://www.capterra.com/p/152884/Missive/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.7

Customer support

4.7

User satisfaction

4.4

User reviews[160](https://www.capterra.com/p/230507/Thunderbird/reviews/)

Ease of use

4.3

Functionality

4.3

Value for money

4.7

Customer support

3.7

Price starts from

Price starts from

$14Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Small/medium businesses, accounting firms, digital and marketing agencies, consulting firms, logistics companies, e-commerce stores, law firms, design studios, and customer support departments.

Best for

Not provided by vendor

## User reviews

Pros & cons

SM

Shantal M.

Administrative Assistant

> "I especially like being able to assign conversations and leave internal comments, as it helps keep everything organized and transparent. While it did take a..."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7136474)

AA

Asim A.

Property Manager

> "Searching for particular tax forms or document types across all our client emails could be better - sometimes takes longer than I'd like to find what I need."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7163890)

VR

Verified Reviewer

Financial Analyst

> "We can work on client responses together, drop feedback in the comments section, and get everyone on the same page before anything goes out. Plus the..."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7138873)

Sushil Kumar P.

Investment Analyst

> "The old setup had everyone working from separate inboxes which meant clients occasionally got conflicting answers about the same invoice from different..."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7115867)

DK

Dilranjan K.

Cloud Infrastructure Engineer

> "The shared inbox structure works really well for an IT team juggling helpdesk tickets, vendor communications, and internal escalations all at once."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7165259)

Amit G.

Marketing Manager

> "Some of our vendor invoices come through as PDFs that don't display correctly in the preview pane, which means I end up downloading them anyway."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7135738)

LDM

Lara Dominique M.

Sales Admin and Business Development

> "It allows everyone involved in a conversation to easily stay in the loop, backread, and collaborate without needing to forward emails or manually update..."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7139795)

SK

Saurav K.

Accountant

> "Navigating between internal team chats and the actual email threads isn't quite as seamless on a smaller phone screen as it is on a desktop monitor."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7163824)

Anil G.

Cloud Engineer

> "I really appreciate being able to see the complete payment discussion history with each client - helps me understand their payment patterns and approach..."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7126317)

SM

Sakshi M.

Logistics Coordinator

> "Everything used to live in personal email accounts connected by endless forwarding chains - not really a system, just organized chaos."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7165318)

Margot M.

Coworking Manager

> "This tool is incredibly useful for ensuring collaboration within a single team: shared mailbox and individual mailboxes, assignment of emails based on..."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7037088)

JB

James B.

Founder.

> "Took a little getting used to initially - took me ages to figure out how to use the sidebar effectively - it thinks slightly differently to a standard email..."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7128631)

AK

Amit K.

Engineer

> "There are a lot of players in this space, but Missive does one thing (shared mailbox) really well; the collaborative drafts with real-time editing (like a..."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7110666)

Jai Prakash R.

IT Support Specialist

> "The attachment preview sometimes struggles with certain PDF formats, so I "

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7124236)

DG

Danilo G.

Commercialista

> "The API connectivity, focused inbox, ability to “pin” discussions with links, and the sharing of entire conversations (including team comments) help us keep..."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7026912)

JK

Jason K.

Founder

> "Lack of easy embeddable chat widget, no help documentation feature, Slack integration not available I think"

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7111076)

Sushil Kumar P.

Investment Analyst

> "Being able to close out conversations once an invoice is settled keeps everything tidy and stops resolved stuff from cluttering up the workspace."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7115867)

Sneha K.

Fleet Manager

> "Before, client stuff was all over the place and we'd occasionally do the same work twice or give clients conflicting guidance."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7114572)

SK

Saurav K.

Accountant

> "Having email, chat, and task assignments all under one roof keeps everyone on the same page and prevents items from falling through the cracks."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7163824)

SM

Shantal M.

Administrative Assistant

> "The interface gets cluttered, and notifications can be easy to miss sometimes."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7136474)

Amit G.

Marketing Manager

> "Ability to double-check with experienced team members before sending has been extremely valuable—particularly when handling complex billing disputes or..."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7135738)

AS

Aryan S.

Web Designer

> "So it's really full packed of features at the beginning could be a little overwhelming and you would probably not use the full potential of it."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7112571)

VR

Verified Reviewer

Operations Manager

> "Missive makes shared inbox management very easy and improves team collaboration through internal comments, assignments, and clear ownership of emails."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7142571)

RS

Ryan S.

Director of Events

> "We needed to switch email platforms in 24 hours because Front removed the ability to sync with Gmail."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___6715957)

JW

Julie W.

owner

> "One of my favorite features is how I can save template responses and pull them into an email with a hashtag and the title."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7048004)

LE

Lillian E.

Retail Growth Manager

> "All of the different inboxes can get confusing."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7140300)

AS

Ankit S.

Financial Analyst

> "Missive is a great collaboration-focused messaging tool for teams that manage emails together. Once you get familiar with it, it significantly improves..."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7092479)

Amit G.

Marketing Manager

> "It's a minor inconvenience but happens often enough to be noticeable."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7135738)

Raghav M.

Marketing Analyst

> "Being able to set up different inboxes for each function but access them all from the same platform keeps things way more manageable than our old setup."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7136560)

AD

Angel D.

HR-Admin

> "Spam emails still infiltrate my inbox despite setting up a rule to detect and delete spams."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___6521813)

YUDHVEER S.

Hotel Manager

> "It has significantly improved organization compared to our previous setup, which relied on multiple individual email accounts and forwarded messages."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7132890)

LB

Linka B.

Customer Service

> "Chat GPT integration doesn't allow custom GPT programming."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___6687969)

VR

Verified Reviewer

Financial Analyst

> "Training new reps has gotten way easier too since they can watch how our experienced sellers handle client communication and learn from actual examples."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7138873)

Himshikha S.

Legal Assistant

> "Reporting capabilities are pretty basic."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7112614)

DG

Danilo G.

Commercialista

> "The app keeps all our teams and collaborators on track, and the responsive, skilled support team makes it a reliable choice for any professional environment."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7026912)

PB

Paul B.

CIO, CTO

> "The reason is because it triggers the price plan to levels that, for us, was not affordable, since we are an unusual nonprofit entity with lot's of Projects..."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___6239770)

Himshikha S.

Legal Assistant

> "Writing emails together in real-time is definitely the killer feature. Whether it's partner outreach or any message that needs precise language, building it..."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7112614)

MC

Marios C.

Web Development, Digital Services

> "I dont think it will be easy to make a transition from easy to another app."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7106790)

AS

Akash S.

Training Coordinator

> "I love being able to mark conversations as done once invoices are settled - keeps our workspace tidy."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7164689)

MJ

Maria J.

Operations Manager

> "Unable to send secure emails, need more visibility of team labels"

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___6285493)

Thomas C.

civil engineer

> "I can maintain a more organized communication with my work team by giving specific assignments that can be given to the conversations directly and a shared..."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___6508093)

VR

Verified Reviewer

Full Stack Product Engineer

> "Search and filtering feature is not very powerful, and quite slow"

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___6202181)

GG

Gaurav G.

Account Executive

> "I love being able to close conversations once invoices are settled - keeps our workspace neat and tidy."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7119131)

MC

Miguel C.

CEO

> "It misses the print option with the chat conversations"

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___5088084)

MS

Muskan S.

Operations Manager

> "The ability to chat with teammates inside an email thread (without the client seeing it) is a big plus."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7164576)

PB

Paul B.

CIO, CTO

> "The lack of phone or chat support!"

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___6239770)

VR

Verified Reviewer

Research Analyst

> "It works well for tracking ongoing conversations and making sure no one replies twice."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7141004)

JF

Jonathan F.

Vice President of Business Development

> "The cost. "

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___6179841)

SM

Shantal M.

Administrative Assistant

> "What I like most about Missive is how it keeps team communication and emails in one place."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7136474)

Phil L.

Co-founder

> "What I also like the least about Missive is the lack of hierarchical structure implemented in the pre-built responses our team created."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___2743943)

SC

Sumit C.

Business Development Manager

> "Another thing worth mentioning - when a newer team member runs into a complicated collections situation, escalating it to someone more experienced is clean..."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7164584)

Dylan T.

Operations Manager

> "We were losing conversations and context."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___3646209)

VR

Verified Reviewer

Tech Stack Consultant

> "Everyone can see messages, assign a colleague to take care of an email, and reply from a single email address, which makes work faster."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7053481)

CF

Chris F.

VP/GM

> "We tried it out but it didn't have all the features we were looking for."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___2993966)

HK

Himani K.

Brand Strategist

> "Particularly valuable for monitoring active conversations and preventing duplicate responses."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7117803)

SM

Shantal M.

Administrative Assistant

> "The interface gets cluttered, and notifications can be easy to miss sometimes."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7136474)

VR

Verified Reviewer

Tech Stack Consultant

> "It keeps emails organized through labels and shared inboxes, helps the team work together easier, and has great support."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7053481)

LB

Linka B.

Customer Service

> "Chat GPT integration doesn't allow custom GPT programming."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___6687969)

RS

Robyn S.

Owner

> "I love how I can connect all my email accounts, manage tasks, and even customize tags with icons and colors."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___6765133)

MC

Marios C.

Web Development, Digital Services

> "I dont think it will be easy to make a transition from easy to another app."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7106790)

GG

Gaurav G.

Account Executive

> "We started using Missive about seven months ago and it's made our billing work noticeably easier."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___7119131)

Phil L.

Co-founder

> "What I also like the least about Missive is the lack of hierarchical structure implemented in the pre-built responses our team created."

[See full review](https://www.capterra.com/p/152884/Missive/#Capterra___2743943)

[View Reviews](https://www.capterra.com/p/152884/Missive/reviews/)

Leandro A.

Developer

> "I use it as my main email client , both for personal use and for work , it feels comfortable .Big plus that they don't spam you"

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___7054778)

RK

Robert K.

drafting

> "some extensions have bugs like send later"

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___6737417)

SP

Stuart P.

Product Manager

> "I was using another free email client that would not let me use different ports for incoming and outgoing mail so when..."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___6880981)

JF

Jamie F.

Lead Technician

> "I always when trying to select the top email accidentally click the column header and re-order the emails which is annoying,..."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___5093745)

Leandro A.

Developer

> "Also is open source and doesn't spam you"

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___7054778)

SA

Sara A.

Engineer

> "The settings interface is a bit confusing; in the future 365 email accounts may have issues to works as Thunderbird does not..."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___6357971)

Sunny K.

Marketing Manager

> "Additionally, it facilitates the management of multiple email inboxes in a single, convenient location, which can be quite..."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#GetApp___6048711)

Brendan B.

Coach

> "I have had certain performance issues that I could not explain or fix."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___6799859)

Brendan B.

Coach

> "Free, open, power, highly customizable email client."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___6799859)

VR

Verified Reviewer

Operations Analyst

> "Lack of Cloud Integration: Thunderbird does not offer cloud integration, which may limit its usefulness for users who need to..."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___4565113)

DK

Dev K.

Design Engineer

> "This is a best-of-class, open source and Free Software desktop email client that works very well with all necessary email..."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___6130553)

UA

Ubed A.

Verification expert

> "However, some users may find Thunderbird's user interface outdated compared to other modern email clients, and it may not..."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___4616069)

Sunny K.

Marketing Manager

> "I have set up multiple accounts in Thunderbird, making it convenient for me to receive emails in one place."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#GetApp___6048711)

JMV

Jose Miguel V.

Adjunct Professor

> "Aesthetics and UI: For me, this is a big problem. While this is subjective, and the interface can be customized, when you open..."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___4842912)

UA

Ubed A.

Verification expert

> "Security and privacy: Thunderbird includes features such as encryption, phishing protection, and spam filtering that enhance..."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___4616069)

VR

Verified Reviewer

Operations Analyst

> "Limited Mobile Support: Thunderbird does not have a dedicated mobile app, which may make it difficult for users to access their..."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___4565113)

VR

Verified Reviewer

Operations Analyst

> "Customizable: Thunderbird Mail is highly customizable, allowing users to personalize their email experience by choosing from a..."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___4565113)

VR

Verified Reviewer

Operations Analyst

> "Limited Customer Support: Thunderbird is an open-source project, which means that customer support is limited and users may..."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___4565113)

DM

Davide M.

Indie Game Developer

> "I've benn using Thunderbird for several years and have had an overall positive experience with the software. While there are..."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___5081958)

VR

Verified Reviewer

Operations Analyst

> "Complex User Interface: Some users may find Thunderbird's user interface to be complex and difficult to navigate, especially if..."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___4565113)

NP

Nicolas P.

IT Manager

> "Very simple to use but could be configurated to have lots of stuff"

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___6805419)

SA

Sara A.

Engineer

> "I don't like very much the menu, especially the settings section."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___6357971)

Austin M.

Software Analyst

> "I think the most impactful thing about Thunderbird is the community that uses the software, making it evolve constantly and..."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___5079584)

UA

Ubed A.

Verification expert

> "Lack of support: Thunderbird is maintained by a small community of developers, so users may not receive prompt support or..."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___4616069)

AR

Ari R.

CEO

> "nice interface;- calendar built in (very well thought out);- tabs for better viewing;- mail and calendar pane in one single..."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___4153313)

VR

Verified Reviewer

Operations Analyst

> "However, some users may find the user interface to be complex and the performance to be slow on older computers."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___4565113)

UA

Ubed A.

Verification expert

> "Additionally, Thunderbird's ability to manage multiple email accounts from different providers, including POP, IMAP, and..."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___4616069)

DS

David S.

Tech Acct MGR

> "Setting up Microsoft exchange inside of Thunderbird is difficult if you do not know what you're doing there really is no work..."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___3834541)

UA

Ubed A.

Verification expert

> "Thunderbird offers a wide range of add-ons and extensions that allow users to customize the program according to their needs."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___4616069)

VR

Verified Reviewer

CEO

> "The calendar and all the addons can't compete with Google or other alternatives."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___4580663)

Sunny K.

Marketing Manager

> "It accommodates various mail types and allows for easy configuration."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#GetApp___6048711)

JMV

Jose Miguel V.

Adjunct Professor

> "This one was my first problem after I switch from Microsoft Outlook."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___4842912)

JMV

Jose Miguel V.

Adjunct Professor

> "Right now I am using Thunderbird for all my personal emails, and the client has all you need to manage successfully all your..."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___4842912)

TB

Tanya B.

Technician

> "One thing i particullarly hated was the fact that the program was crashing on me from time to time."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___4620389)

UA

Ubed A.

Verification expert

> "Its free and open-source software status and cross-platform support also make it a popular choice for users across different..."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___4616069)

Gustavo B.

Director

> "It does not offer any cloud based system that might allow the software to be used away from where it was installed and..."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___3484995)

MK

Matt K.

Consultant

> "Even when I've had ten or more email addresses to manage for different clients, it's been up to the job and easy to use."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___6463718)

James C.

Sales and Marketing

> "Sometimes I had difficulty and slowness to do more specific searches, using keywords that were in the body of the email."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___3444626)

Hugo G.

Software developer and support

> "Overall pleased but I'll like to see it improved"

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___6805669)

VR

Verified Reviewer

DAM Expert

> "No support per email or phone."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___5001917)

Mohamed E.

Customer Success Specialist

> "I receive all the important emails on this software, it saves a lot of time and gets me notified of any available vacancies."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___4635676)

MT

Monica T.

Project Manager

> "Sometimes when there are a lot of emails coming in it gets stuck, and from time to time I need to delete some of the emails."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___3808513)

JM

Juan M.

SEO supervisor

> "The intuitive user interface makes navigation a breeze, and the seamless integration with my existing email accounts was a huge..."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___4981089)

JD

Jacob D.

Executive

> "Namely, half the time when you repond, the reply won't be shown automatically inline (for at least several minutes)."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___3513931)

JMV

Jose Miguel V.

Adjunct Professor

> "Another great addition of the last years was the "Smart folders," making your multiple account inbox easier to visit and search."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___4842912)

Robert M.

Freelancer

> "I do not know why they have separated outgoing server settings in another section from the account setting."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___3763863)

SS

Shashi S.

Student

> "It has fewer features than outlook but as a University student, the software works fine for me because I don't need all those..."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___4473755)

AR

Ari R.

CEO

> "RAM memory is another con that I'd point out."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___4153313)

UA

Ubed A.

Verification expert

> "Overall, Mozilla Thunderbird is a popular email client that provides a range of features and customization options."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___4616069)

Robert M.

Freelancer

> "The search and filter are not very functional, and I could not find my desired result from it."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___3763863)

GS

Grant S.

Head of Sales

> "All the features but leaner, more stable & faster."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___6165374)

VR

Verified Reviewer

Senior system engineer

> "Most generic features are commercialized which will tend other users to use different mail clients"

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___3431281)

SP

Shane P.

Security system engineer

> "I like the fact that Thunderbird was free and worked for the most part."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___6008627)

SP

Santosh P.

Digital Marketer

> "Iwas needing cloud access to mails and my webmail was not cutting it."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___3198853)

Petter K.

Parish Manager

> "I think the main thing I can say that I like about Thunderbird is that it is free."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___6193707)

Gonzalo M.

Managing Director

> "Integrates less well into Windows than some alternatives."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___3712769)

MK

Matt K.

Consultant

> "It's been my go-to desktop email client for twenty years."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___6463718)

Bill B.

President

> "Another issue I have is with the built-in calendar. "

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___3258266)

Stanley M.

System Administrator

> "I love the new modern look that ships with Thunderbird and the support for dark theme."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___4169265)

SP

Shawn P.

Owner

> "The UI is incredibly outdated."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___3394046)

VR

Verified Reviewer

Consultant / developer

> "Thunderbird is full of features, customizable with addons and themeable."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___4842831)

James C.

Sales and Marketing

> "I've had problems with the manager simply stopping working and having to restart."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___3444626)

VR

Verified Reviewer

Senior system engineer

> "I think if you want to sync your gmail,hotmail, yahoo mail with your local client, Thunderbird is one such mail client which..."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___3431281)

JD

Jacob D.

Executive

> "However, this add-on comes with its own bunch of issues."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___3513931)

JJ

Jeet J.

Founder & CEO

> "Moreover, it also supports adding SMTP mail which is really helpful."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___4053362)

JD

Jacob D.

Executive

> "Thunderbird, from my experience, is incredibly slow and buggy."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___3513931)

AR

Ari R.

CEO

> "I was delighted to start using this app when a coworker recommended it to me because I'd been trying to find something that was..."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___4153313)

Teya B.

Teacher: Digital Illustration

> "I find the interface very, very dated."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___3150330)

DS

David S.

Tech Acct MGR

> "I use it everyday among other email clients and it is a good free sourced email platform."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___3834541)

Robert M.

Freelancer

> "Maybe it is my mistake, So at least it is not user-friendly enough to learn and work with."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___3763863)

CC

Collis C.

Owner

> "My overall experience was good as I could retrieve emails without the need to purchase any software."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___4312361)

DP

Darian P.

Team Lead of Internal Tools

> "We don't use the calendar functionality because it constantly would not work for our users."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___3021391)

JM

Juan M.

SEO supervisor

> "Thunderbird has truly revolutionized the way I manage my inbox, and I couldn't be more impressed."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___4981089)

AL

Ad L.

Director

> "It has a rather childish menu bar layout in black and white."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___3024426)

VR

Verified Reviewer

DAM Expert

> "Of course, I like that it is open-source and free of costs. And I like Thunderbird Filelink."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___5001917)

AL

Ad L.

Director

> "The opening of tabs is something i personally do not like."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___3024426)

JM

Juan M.

SEO supervisor

> "From the moment I started using Thunderbird, it was evident that this tool was designed with productivity in mind."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___4981089)

AL

Ad L.

Director

> "Don't like the visual."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___3024426)

SC

Sandra C.

Director of nursing

> "Managing all components of email is much more efficient."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___3901596)

JMV

Jose Miguel V.

Adjunct Professor

> "Aesthetics and UI: For me, this is a big problem. While this is subjective, and the interface can be customized, when you open..."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___4842912)

Hugo G.

Software developer and support

> "Overall pleased but I'll like to see it improved"

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___6805669)

Teya B.

Teacher: Digital Illustration

> "I find the interface very, very dated."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___3150330)

Stanley M.

System Administrator

> "I love the new modern look that ships with Thunderbird and the support for dark theme."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___4169265)

AL

Ad L.

Director

> "It has a rather childish menu bar layout in black and white."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___3024426)

JM

Juan M.

SEO supervisor

> "From the moment I started using Thunderbird, it was evident that this tool was designed with productivity in mind."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___4981089)

UA

Ubed A.

Verification expert

> "However, some users may find Thunderbird's user interface outdated compared to other modern email clients, and it may not..."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___4616069)

MT

Monica T.

Project Manager

> "Clean, easy to organize and use, does what it is suppose to."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___3808513)

UA

Ubed A.

Verification expert

> "Lack of support: Thunderbird is maintained by a small community of developers, so users may not receive prompt support or..."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___4616069)

AR

Ari R.

CEO

> "nice interface;- calendar built in (very well thought out);- tabs for better viewing;- mail and calendar pane in one single..."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___4153313)

VR

Verified Reviewer

CEO

> "The calendar and all the addons can't compete with Google or other alternatives."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___4580663)

UA

Ubed A.

Verification expert

> "Thunderbird offers a wide range of add-ons and extensions that allow users to customize the program according to their needs."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___4616069)

Gonzalo M.

Managing Director

> "Integrates less well into Windows than some alternatives."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___3712769)

SL

Stephen L.

Senior Lecturer

> "Thunderbird is free, open source and comes with many add-on which often additional functionality."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___3121960)

VR

Verified Reviewer

Operations Analyst

> "Limited Customer Support: Thunderbird is an open-source project, which means that customer support is limited and users may..."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___4565113)

SL

Stephen L.

Senior Lecturer

> "Thunderbird also integrates well with providers like Gmail."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___3121960)

UA

Ubed A.

Verification expert

> "Lack of support: Thunderbird is maintained by a small community of developers, so users may not receive prompt support or..."

[See full review](https://www.capterra.com/p/230507/Thunderbird/#Capterra___4616069)

[View Reviews](https://www.capterra.com/p/230507/Thunderbird/reviews/)

## User interface

[Missive](https://www.capterra.com/p/152884/Missive/)

4.90 (184)

[Thunderbird](https://www.capterra.com/p/230507/Thunderbird/)

4.40 (160)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Missive

Top features

21/50

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   AI Sorting
-   AI Text Generation
-   AI Text Summarization
-   AI Text-to-Speech
-   Alerts/Notifications
-   API
-   Apple Calendar Integration
-   Archiving & Retention
-   Attachment Search
-   Autonomous Task Execution
-   Autoresponders
-   Campaign Analytics
-   Campaign Management
-   Canned Responses
-   Chat/Messaging
-   Collaboration Tools
-   Contact Management
-   Cross-system Integration
-   Customer Segmentation
-   Customizable Fields
-   Customizable Forms
-   Customizable Templates
-   Data Recovery
-   Drag & Drop
-   Email Automation
-   Email Distribution
-   Email Marketing
-   Email Monitoring
-   Email Templates
-   Email Tracking
-   Generative AI
-   Gmail Integration
-   Inbox Management
-   Microsoft Outlook Integration
-   Mobile App
-   Multiple User Accounts
-   Predefined Rules
-   Prioritization
-   Queue Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Real-Time Reporting
-   Reporting/Analytics
-   Response Management
-   Routing
-   Search/Filter
-   Shared Inboxes

[See all features](https://www.capterra.com/p/152884/Missive/#features)

Thunderbird

9/50

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   AI Sorting
-   AI Text Generation
-   AI Text Summarization
-   AI Text-to-Speech
-   Alerts/Notifications
-   API
-   Apple Calendar Integration
-   Archiving & Retention
-   Attachment Search
-   Autonomous Task Execution
-   Autoresponders
-   Campaign Analytics
-   Campaign Management
-   Canned Responses
-   Chat/Messaging
-   Collaboration Tools
-   Contact Management
-   Cross-system Integration
-   Customer Segmentation
-   Customizable Fields
-   Customizable Forms
-   Customizable Templates
-   Data Recovery
-   Drag & Drop
-   Email Automation
-   Email Distribution
-   Email Marketing
-   Email Monitoring
-   Email Templates
-   Email Tracking
-   Generative AI
-   Gmail Integration
-   Inbox Management
-   Microsoft Outlook Integration
-   Mobile App
-   Multiple User Accounts
-   Predefined Rules
-   Prioritization
-   Queue Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Real-Time Reporting
-   Reporting/Analytics
-   Response Management
-   Routing
-   Search/Filter
-   Shared Inboxes

[See all features](https://www.capterra.com/p/230507/Thunderbird/#features)

### Recognition

Missive is recognized as a top-rated tool in 3 Capterra Shortlist reports

Best Value Collaboration Software (2022) 

Thunderbird is recognized as a top-rated tool in 3 Capterra Shortlist reports

Best Value Email Management Software (2026) 

### Deployment & support

Missive

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Thunderbird

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Missive

-   By Missive
-   Located in Canada
-   Founded in 2015

Thunderbird

-   By Mozilla
-   Located in United States
-   Founded in

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[Missive](https://www.capterra.com/p/152884/Missive/)[4.90 (184)](https://www.capterra.com/p/152884/Missive/reviews/)

vs

[Titan Email](https://www.capterra.com/p/195493/Titan-Email/)[4.47 (128)](https://www.capterra.com/p/195493/Titan-Email/reviews/)

$14/month

Price

$1.49/month

4.7

Features

4.3

4.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/152884-195493/Missive-vs-Titan-Email)

[Thunderbird](https://www.capterra.com/p/230507/Thunderbird/)[4.40 (160)](https://www.capterra.com/p/230507/Thunderbird/reviews/)

vs

[Zoho Mail](https://www.capterra.com/p/174694/Zoho-Mail/)[4.53 (1,068)](https://www.capterra.com/p/174694/Zoho-Mail/reviews/)

$0

Price

$1/month

4.3

Features

4.4

4.3

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/174694-230507/Zoho-Mail-vs-Thunderbird)