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better software since 1999
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Small/medium businesses, digital agencies, consulting firms, logistics companies, design studios, e-commerce stores, rental agencies, marketing agencies, law firms, and customer support departments.
Great for e-commerce, digital agencies, and any website that wants to provide customer support via multiple channels. Use Chaty to answer queries, receive feedback, and chat with your customers.
They pack a ton of incredibly useful features into a super clean, easy to use UI. They also have a ton of power features like keyboard shortcuts and rules that help me keep my inbox sane.
All I have to do is open my Gmail interface and try to work from there to realize that I would be lost without Missive.
Customer Service is probably the best that I have experienced in regards to software. They are quick to respond to help and recommend solutions.
Because there are so many places where a conversation can happen (one-on-one chat, group chat, and in an email communication), conversations can get lost.
Love having the ability to customize any portion of the app to my own workflow. Service is very responsive and will answer any question you may have.
Most of what we've disliked has been initial preferences and not related to performance. We've adjusted to the workflows.
Great software - constantly being updated with new features and the support team is fantastic. Very easy to implement to our team, and now we couldn't operate without it.
No quote/reply feature on chat. No ticks of message read on chat.
Prioritize real-user-identified key features according to your needs to find your best fit.
Missive
Chaty
Top FeaturesMissive
Chaty
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