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Greenlight CRM vs ClearTouch Operator: Which is a better fit?

Updated on May 2nd, 2024
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Summary
Features in Predictive Dialer
32
Best performer
32
  • Activity Dashboard
  • API
  • Auto-Dialer
4
32
User satisfaction
4.9
User reviews18
Ease of use
4.8
Functionality
4.8
Value for money
4.9
Customer support
4.9
4.6
User reviews36
Ease of use
4.7
Functionality
4.5
Value for money
4.5
Customer support
4.8
Price starts from
/user
Monthly subscription
Free version
Free trial
--
Monthly subscription
Free version
Free trial
Best for

Greenlight CRM is a combined telephony and CRM solution that is ideal for blended contact centre operations where efficient customer contact and follow-up is essential to their business success.

Our cloud call center platform deployed within 48 hours irrespective of the size of your company, and it has a no-contract promise.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
152888
5 screenshots
210685
5 screenshots

Greenlight CRM

Top Features
32/32
  • Activity Dashboard
  • API
  • Auto-Dialer
  • Automatic Call Distribution
  • Callback Scheduling
  • Call Center Management
  • Caller ID
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Tracking
  • Call Transfer
  • Campaign Management
  • Campaign Specific Caller ID
  • Computer Telephony Integration
  • Contact Management
  • CRM
  • FCC Compliance
  • FTC Compliance
  • Interaction Tracking
  • IVR
  • Lead Management
  • List Management
  • Predictive Dialer
  • Progressive Dialer
  • Real-Time Reporting
  • Reporting/Analytics
  • Third-Party Integrations
  • Voice Mail
See All features
Hide Predictive Dialer Software Features -

ClearTouch Operator

4/32
Show Predictive Dialer Software Features +

Greenlight CRM

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ClearTouch Operator

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Greenlight CRM
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
ClearTouch Operator
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Greenlight CRM
  • By Greenlight Innovation
  • Located in United Kingdom
  • Founded in 2010
ClearTouch Operator
  • By ClearTouch Connect
  • Located in India
  • Founded in 2000
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