# Compare Nicereply vs Broadly 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Nicereply and Broadly based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/152920-161326/Nicereply-vs-Broadly-Reviews

---

# Nicereply vs Broadly Features and Cost Comparison

Last updated June 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

NicereplyBroadly2/4 selected

[Nicereply](https://www.capterra.com/p/152920/Nicereply/)[4.7 (283)](https://www.capterra.com/p/152920/Nicereply/reviews/)

[Broadly](https://www.capterra.com/p/161326/Broadly-Reviews/)[4.8 (336)](https://www.capterra.com/p/161326/Broadly-Reviews/reviews/)

[## Nicereply](https://www.capterra.com/p/152920/Nicereply/)[4.7 (283)](https://www.capterra.com/p/152920/Nicereply/reviews/)

Starting Price

$59.00/month

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.7

Customer Service

4.7

Reviews Sentiment

Based on [283 reviews](#user-reviews)

Positive

278

Neutral

3

Negative

2

[## Broadly](https://www.capterra.com/p/161326/Broadly-Reviews/)[4.8 (336)](https://www.capterra.com/p/161326/Broadly-Reviews/reviews/)

Starting Price

$249.00/month

Value-for-Money

4.6

Functionality

4.7

Ease of Use

4.8

Customer Service

4.7

Reviews Sentiment

RC

CK

Based on [336 reviews](#user-reviews)

Positive

325

Neutral

7

Negative

4

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 2,128 reviews from customer satisfaction software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

62%Fit

Missing features

Feature ratings

Customer Experience Management

NA

Customizable Forms

NA

Complaint Monitoring

4.6

Reporting/Analytics

4.4

Feedback Management

4.3

\--%Fit

Missing features

Feature ratings

Customer Experience Management

NA

Customizable Forms

NA

Complaint Monitoring

NA

Reporting/Analytics

4.6

Feedback Management

4.7

User satisfaction

User satisfaction

4.7

User reviews[283](https://www.capterra.com/p/152920/Nicereply/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.7

Customer support

4.7

User satisfaction

4.8

User reviews[336](https://www.capterra.com/p/161326/Broadly-Reviews/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.6

Customer support

4.7

Price starts from

Price starts from

$59Usage Based, Per Month

-   Free version
-   Free trial

Price starts from

$249Per Month

-   Free version
-   Free trial

Best for

Best for

Companies focused on becoming champions of customer experience. If your company is looking for a platform providing multiple survey distributions, metrics & scales, Nicereply is the right tool for you

Best for

Local businesses. Industries include: Animal Services, Automotive, Business & Professional Services, Construction, Dental & Medical, Home Services, Health & Beauty & Hospitality.

## User reviews

Pros & cons

Renata H.

business administrator

> "the comments received good recognize the good work that is done daily and the bad comments makes it work harder so that all the comments are good and every time we manage to reduce those bad comments..."

[See full review](https://www.capterra.com/p/152920/Nicereply/#Capterra___6398781)

HB

Helen B.

customer support assistant

> "very good but annoying that the weighting for 1's seems to be far greater than the weightings for 5 and 10's, basically means I need 8-9 10's to outweigh only one 1"

[See full review](https://www.capterra.com/p/152920/Nicereply/#Capterra___3591295)

JW

John W.

Renewals Advisor

> "This software allows us to filter the negative ratings which gives us a plan to address those clients and provide better service moving forward."

[See full review](https://www.capterra.com/p/152920/Nicereply/#Capterra___3623721)

HB

Helen B.

customer support assistant

> "I'd like to see my overall average again but this function has been removed"

[See full review](https://www.capterra.com/p/152920/Nicereply/#Capterra___3591295)

[View Reviews](https://www.capterra.com/p/152920/Nicereply/reviews/)

RC

Robert C.

President

> "We set high response rate goals for our team which drives increased feedback from our customers and in turn allows us to..."

[See full review](https://www.capterra.com/p/161326/Broadly-Reviews/#Capterra___4147005)

PG

Pat G.

owner

> "I ask them to call me - no call- finally after I have tried cancelling for the 10th time they call me.."

[See full review](https://www.capterra.com/p/161326/Broadly-Reviews/#Capterra___6812548)

CK

Carmella K.

Office Manager

> "I love being able to respond to customers directly, book appointments, send review notifications and respond to reviews,..."

[See full review](https://www.capterra.com/p/161326/Broadly-Reviews/#Capterra___4083779)

Kelly Michael S.

Marketing Manager

> "You cannot build advanced conversation bots using their web chat, it's just a simple response and then manual follow up."

[See full review](https://www.capterra.com/p/161326/Broadly-Reviews/#Capterra___4152117)

JS

Jud S.

President

> "Broadly has done a good job automating our review request process, helping us increase our Google star rating and interact..."

[See full review](https://www.capterra.com/p/161326/Broadly-Reviews/#Capterra___4082558)

KH

Kristen H.

Admin. & A/R Manager

> "I do not like that I am not able to send invoices or connect my payment processing up through BROADLY. "

[See full review](https://www.capterra.com/p/161326/Broadly-Reviews/#Capterra___4705541)

MP

Michael P.

Owner

> "Texting in real time with clients is really helpful and being able to easily send a request for a review when they agree..."

[See full review](https://www.capterra.com/p/161326/Broadly-Reviews/#Capterra___4082535)

JW

Joleene W.

Owner

> "The only thing I don’t care for is , the inability to turn off a request for a review if they have already provided one."

[See full review](https://www.capterra.com/p/161326/Broadly-Reviews/#Capterra___4150850)

HD

Heather D.

Office manager

> "The most things I like about Broadly is being able to send our review templates out to all of customers, and confirm..."

[See full review](https://www.capterra.com/p/161326/Broadly-Reviews/#Capterra___4681164)

DH

David H.

Business Owner

> "We mainly use it for customer communication and reviews so we are not using it to its full potential."

[See full review](https://www.capterra.com/p/161326/Broadly-Reviews/#Capterra___4125125)

CR

Christi R.

Owner

> "The way it seamlessly integrated with our software with critical, and also the fact that we can use it to message with our..."

[See full review](https://www.capterra.com/p/161326/Broadly-Reviews/#Capterra___4681176)

EA

Elyssa A.

Director of Operations

> "You cannot turn off text messaging replies for clients to not write back after a review."

[See full review](https://www.capterra.com/p/161326/Broadly-Reviews/#Capterra___4145526)

CW

Courtney W.

Office Manager

> "Broadly helps the office free up time by automating the smaller tasks and making it easy for us to review our Google..."

[See full review](https://www.capterra.com/p/161326/Broadly-Reviews/#Capterra___4170925)

CS

Clay S.

Owner

> "The automated follow ups are annoying to clients and cannot be turned off without manually doing so for every client. "

[See full review](https://www.capterra.com/p/161326/Broadly-Reviews/#Capterra___4705182)

SR

Shawna R.

HR Manager

> "I like that this software can automatically send out the review requests and catch negative experiences, so they can be..."

[See full review](https://www.capterra.com/p/161326/Broadly-Reviews/#Capterra___4083402)

RI

Rick I.

Owner

> "hard to use the lead screen - Slow responding and hard to look up names and you end up with doubles all the time"

[See full review](https://www.capterra.com/p/161326/Broadly-Reviews/#Capterra___4085294)

CC

Carol C.

Office Manager

> "Our patients get the requests and a few reminders (the perfect amount not to few and not to many) and we gain insight..."

[See full review](https://www.capterra.com/p/161326/Broadly-Reviews/#Capterra___4130549)

KD

Kelsey D.

Manager

> "Some issues with attaching pictures to messages while using the app."

[See full review](https://www.capterra.com/p/161326/Broadly-Reviews/#Capterra___4083681)

JS

Jennifer S.

General Manager

> "The product itself has allowed for honest communication with out customers so we can look at both where we excel and need..."

[See full review](https://www.capterra.com/p/161326/Broadly-Reviews/#Capterra___4705186)

JK

Jesica K.

VP

> "That the software is not integrated and I have to send details/contact info monthly"

[See full review](https://www.capterra.com/p/161326/Broadly-Reviews/#Capterra___4170286)

GO

Gertie O.

CEO

> "Broadly easily integrated with our other platforms, allowing for a seamless request of reviews from ALL customers."

[See full review](https://www.capterra.com/p/161326/Broadly-Reviews/#Capterra___4082913)

KH

Kat H.

Marketing Coordinator

> "Honestly, this is more of a user issue, but I don't like when we get sales messages or obvious questions in the live chat..."

[See full review](https://www.capterra.com/p/161326/Broadly-Reviews/#Capterra___4151397)

KD

Kelsey D.

Manager

> "This allows us to have conversations with our customers quickly before and after hours in cases of emergency."

[See full review](https://www.capterra.com/p/161326/Broadly-Reviews/#Capterra___4083681)

TP

Todd P.

Owner

> "I am unable to add a picture to the blast email function."

[See full review](https://www.capterra.com/p/161326/Broadly-Reviews/#Capterra___4145414)

AA

Andrew A.

Service and Sales Manager

> "It is non-threatening to customers because we can still personalize review generation and communication, and it is easy..."

[See full review](https://www.capterra.com/p/161326/Broadly-Reviews/#Capterra___4146844)

IZ

Isaac Z.

Manager

> "However, the number of bad reviews that we could have received if this software wasn't in place would have cost us more in..."

[See full review](https://www.capterra.com/p/161326/Broadly-Reviews/#Capterra___4082585)

EC

Eric C.

CEO

> "Great experiecce and the #1 Platform for capturing our Veterans home buying/selling experiences. "

[See full review](https://www.capterra.com/p/161326/Broadly-Reviews/#Capterra___4126447)

BR

Brielle R.

Admin/ Reception

> "I don't love that I don't get follow up messages on my email, sometimes I forget to respond."

[See full review](https://www.capterra.com/p/161326/Broadly-Reviews/#Capterra___4681224)

KH

Kat H.

Marketing Coordinator

> "As a business that gets the majority of our clients from word of mouth advertising, this is essential to maintaining our..."

[See full review](https://www.capterra.com/p/161326/Broadly-Reviews/#Capterra___4151397)

AB

Amber B.

Marketing Director

> "Also, it's not possible to delete past employees from reports."

[See full review](https://www.capterra.com/p/161326/Broadly-Reviews/#Capterra___4681671)

KH

Kat H.

Marketing Coordinator

> "I love that the software gives us the option to intervene when a client is dissatisfied before they leave a public review."

[See full review](https://www.capterra.com/p/161326/Broadly-Reviews/#Capterra___4151397)

TR

Tegan R.

Attorney

> "costs too much for the limited features we use it for."

[See full review](https://www.capterra.com/p/161326/Broadly-Reviews/#Capterra___4127723)

AM

Alvin M.

Service manager/lead technician

> "The way broadly is on our computers and phones keeps our small team linked with h each other and our customers. "

[See full review](https://www.capterra.com/p/161326/Broadly-Reviews/#Capterra___4681876)

VR

Valheriee R.

President

> "Sometimes there are duplicate requests but nothing that harms my business."

[See full review](https://www.capterra.com/p/161326/Broadly-Reviews/#Capterra___4151071)

KH

Kristen H.

Admin. & A/R Manager

> "I also like that BROADLY integrates with my Pest Control Scheduling/Billing software program."

[See full review](https://www.capterra.com/p/161326/Broadly-Reviews/#Capterra___4705541)

GP

Gregg P.

Marketing Specialist

> "Some of the new review filter features an not to my liking."

[See full review](https://www.capterra.com/p/161326/Broadly-Reviews/#Capterra___4140300)

SK

Sheryl K.

Owner/Administrator

> "I love how many great reviews broadly has helped us capture to boost our ratings in the eyes of our existing and potential..."

[See full review](https://www.capterra.com/p/161326/Broadly-Reviews/#Capterra___4092337)

JS

Jud S.

President

> "It does not integrate with our particular CRM as well as we would like."

[See full review](https://www.capterra.com/p/161326/Broadly-Reviews/#Capterra___4082558)

KD

Kelsey D.

Manager

> "We enjoy being able to quickly respond to customer questions as well as see their reviews, good and bad."

[See full review](https://www.capterra.com/p/161326/Broadly-Reviews/#Capterra___4083681)

TR

Tegan R.

Attorney

> "We were not able to use the payment function. "

[See full review](https://www.capterra.com/p/161326/Broadly-Reviews/#Capterra___4127723)

ZG

Zhané G.

Marketing Director

> "Broadly did a great job at managing our company's reviews and letting our internal team know how customer's viewed our..."

[See full review](https://www.capterra.com/p/161326/Broadly-Reviews/#Capterra___4191601)

RB

Rob B.

Business Development Manager

> "I do not like its functionality and how "clunky" it feels."

[See full review](https://www.capterra.com/p/161326/Broadly-Reviews/#Capterra___4084172)

AS

Amanda S.

assistant manager

> "I like having the ability to text customers if they need assistance and for marketing"

[See full review](https://www.capterra.com/p/161326/Broadly-Reviews/#Capterra___4693578)

NW

Nicole W.

Office Assistant

> "If customers don't utilize another source for their review..."

[See full review](https://www.capterra.com/p/161326/Broadly-Reviews/#Capterra___4152858)

PC

Paul C.

president

> "people often only use google for reviews, as we strive for excellence our total reviews are almost at a full 5 stars. "

[See full review](https://www.capterra.com/p/161326/Broadly-Reviews/#Capterra___4681604)

AM

Alvin M.

Service manager/lead technician

> "Always requires updates and doesn’t always work properly. "

[See full review](https://www.capterra.com/p/161326/Broadly-Reviews/#Capterra___4681876)

CK

Carmella K.

Office Manager

> "It's been a tremendous help to our company in getting new customers, as well as, building our reviews on Google."

[See full review](https://www.capterra.com/p/161326/Broadly-Reviews/#Capterra___4083779)

EF

Erin F.

CEO

> "There are not any features I would like to see edited at this time"

[See full review](https://www.capterra.com/p/161326/Broadly-Reviews/#Capterra___4082548)

KH

Kristen H.

Admin. & A/R Manager

> "It is really simple to navigate the BROADLY portal, and the customers seem to enjoy being able to reply via text message;..."

[See full review](https://www.capterra.com/p/161326/Broadly-Reviews/#Capterra___4705541)

VH

Victor H.

President

> "It is hard to get in touch with customer service."

[See full review](https://www.capterra.com/p/161326/Broadly-Reviews/#Capterra___4126628)

KR

Katie R.

Owner

> "I feel like I can really manage guest feedback and satisfaction in real time with this product and I will continue to use..."

[See full review](https://www.capterra.com/p/161326/Broadly-Reviews/#Capterra___4083584)

AA

Andrew A.

Service and Sales Manager

> "Our experience with the customer service of Broadly has been mixed."

[See full review](https://www.capterra.com/p/161326/Broadly-Reviews/#Capterra___4146844)

CK

Chris K.

Spa Service Manager

> "Also allows another way to contact customers and stay up to date with their needs."

[See full review](https://www.capterra.com/p/161326/Broadly-Reviews/#Capterra___4146938)

SK

Sheryl K.

Owner/Administrator

> "I would rather pick up the phone and it seems I can only email."

[See full review](https://www.capterra.com/p/161326/Broadly-Reviews/#Capterra___4092337)

CC

Clay C.

Professional Home Inspector

> "It is important to let a client know that you’ve read their review and appreciate it. While I should certainly do that..."

[See full review](https://www.capterra.com/p/161326/Broadly-Reviews/#Capterra___4705276)

CS

Chuck S.

GM

> "Difficult to reach phone support."

[See full review](https://www.capterra.com/p/161326/Broadly-Reviews/#Capterra___4681284)

RC

Robert C.

President

> "We use Broadly to measure our effectiveness when it comes to creating an exceptional customer experience. "

[See full review](https://www.capterra.com/p/161326/Broadly-Reviews/#Capterra___4147005)

MP

Michael P.

Owner

> "It's kind of pricey. "

[See full review](https://www.capterra.com/p/161326/Broadly-Reviews/#Capterra___4082535)

MS

Mary S.

Sales Consultant & Marketing Director

> "It has helped raise our google reviews and ultimately help new clients find us online."

[See full review](https://www.capterra.com/p/161326/Broadly-Reviews/#Capterra___4691407)

CP

Cindy P.

Owner

> "The fact that we have so many issues with the features."

[See full review](https://www.capterra.com/p/161326/Broadly-Reviews/#Capterra___4125473)

LD

Laci D.

Manager

> "Broadly also ended up having additional features that were we not anticipating using but ended up being wonderful..."

[See full review](https://www.capterra.com/p/161326/Broadly-Reviews/#Capterra___4145178)

PY

Petya Y.

Office Manager

> "Not applicable."

[See full review](https://www.capterra.com/p/161326/Broadly-Reviews/#Capterra___3763971)

RW

Rhonda W.

Owner

> "It has helped our customers communicate with us and has made a very huge difference in our online reviews."

[See full review](https://www.capterra.com/p/161326/Broadly-Reviews/#Capterra___4131220)

MF

Michael F.

Owner

> "Lack of support after signing on.........."

[See full review](https://www.capterra.com/p/161326/Broadly-Reviews/#Capterra___4125359)

LS

Lauren S.

Marketing Director

> "Broadly makes it incredibly easy to review, respond and manage all customer communications in one app."

[See full review](https://www.capterra.com/p/161326/Broadly-Reviews/#Capterra___4089249)

MH

Melissa H.

Administrative Assistant

> "I do not have anything to add in this spot."

[See full review](https://www.capterra.com/p/161326/Broadly-Reviews/#Capterra___4170169)

SW

Samantha W.

Office Supervisor

> "We had a minor issue with integration but Broadly was on top of getting a resolution and made sure to keep up with it till..."

[See full review](https://www.capterra.com/p/161326/Broadly-Reviews/#Capterra___4683419)

HS

Hailey S.

Founder

> "I told them if they refused to refund me for the months that I didn't use their service I would be disputing the charge..."

[See full review](https://www.capterra.com/p/161326/Broadly-Reviews/#Capterra___2404065)

JS

Julianna S.

Head of Marketing

> "Convenient reports both for each location separately and for the entire business"

[See full review](https://www.capterra.com/p/161326/Broadly-Reviews/#Capterra___4129466)

HS

Hailey S.

Founder

> "I widely promoted this software with peers and consulting clients in the service industry until this experience, which is..."

[See full review](https://www.capterra.com/p/161326/Broadly-Reviews/#Capterra___2404065)

SC

Skyler C.

Residential Account Manager

> "Broadly makes it easier for our company to gain new leads and keep a constant contact with them."

[See full review](https://www.capterra.com/p/161326/Broadly-Reviews/#Capterra___4711812)

HS

Hailey S.

Founder

> "I just had a 2 week battle with Broadly over their billing during the COVID crisis."

[See full review](https://www.capterra.com/p/161326/Broadly-Reviews/#Capterra___2404065)

[View Reviews](https://www.capterra.com/p/161326/Broadly-Reviews/reviews/)

## User interface

[Nicereply](https://www.capterra.com/p/152920/Nicereply/)

4.75 (283)

[Broadly](https://www.capterra.com/p/161326/Broadly-Reviews/)

4.78 (336)

### Features

Nicereply

Top features

16/35

-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   CES Survey Structure
-   Chat/Messaging
-   Complaint Monitoring
-   CRM
-   CSAT Survey Structure
-   Customer Database
-   Customer Experience Management
-   Customer Journey Mapping
-   Customer Segmentation
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Data Visualization
-   Email Management
-   Engagement Tracking
-   Feedback Management
-   Generative AI
-   Multi-Channel Communication
-   NPS Survey Structure
-   Performance Metrics
-   Reporting/Analytics
-   Search/Filter
-   Sentiment Analysis
-   SMS Messaging
-   Social Media Integration
-   Survey/Poll Management
-   Third-Party Integrations
-   Trend Analysis
-   Visual Analytics
-   Widgets
-   Workflow Automation

[See all features](https://www.capterra.com/p/152920/Nicereply/#features)

Broadly

12/35

-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   CES Survey Structure
-   Chat/Messaging
-   Complaint Monitoring
-   CRM
-   CSAT Survey Structure
-   Customer Database
-   Customer Experience Management
-   Customer Journey Mapping
-   Customer Segmentation
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Data Visualization
-   Email Management
-   Engagement Tracking
-   Feedback Management
-   Generative AI
-   Multi-Channel Communication
-   NPS Survey Structure
-   Performance Metrics
-   Reporting/Analytics
-   Search/Filter
-   Sentiment Analysis
-   SMS Messaging
-   Social Media Integration
-   Survey/Poll Management
-   Third-Party Integrations
-   Trend Analysis
-   Visual Analytics
-   Widgets
-   Workflow Automation

[See all features](https://www.capterra.com/p/161326/Broadly-Reviews/#features)

### Recognition

No recognitions have been awarded to Nicereply

Broadly is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Nicereply

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Broadly

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Nicereply

-   By Nicereply
-   Located in Slovakia
-   Founded in 2011

Broadly

-   By Broadly
-   Located in United States
-   Founded in

## Popular Comparisons

[Nicereply](https://www.capterra.com/p/152920/Nicereply/)[4.75 (283)](https://www.capterra.com/p/152920/Nicereply/reviews/)

vs

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,461)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/)

$59/month

Price

$30/month

4.6

Features

4.5

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/152920-253516/Nicereply-vs-SurveyMonkey)

[Broadly](https://www.capterra.com/p/161326/Broadly-Reviews/)[4.78 (336)](https://www.capterra.com/p/161326/Broadly-Reviews/reviews/)

vs

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,461)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/)

$249/month

Price

$30/month

4.7

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4.5

4.8

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4.6

[View full comparison](https://www.capterra.com/compare/161326-253516/Broadly-Reviews-vs-SurveyMonkey)

[Nicereply](https://www.capterra.com/p/152920/Nicereply/)[4.75 (283)](https://www.capterra.com/p/152920/Nicereply/reviews/)

vs

[Trustpilot](https://www.capterra.com/p/169618/Trustpilot/)[4.47 (1,205)](https://www.capterra.com/p/169618/Trustpilot/reviews/)

$59/month

Price

$299/month

4.6

Features

4.4

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/152920-169618/Nicereply-vs-Trustpilot)

[Broadly](https://www.capterra.com/p/161326/Broadly-Reviews/)[4.78 (336)](https://www.capterra.com/p/161326/Broadly-Reviews/reviews/)

vs

[Trustpilot](https://www.capterra.com/p/169618/Trustpilot/)[4.47 (1,205)](https://www.capterra.com/p/169618/Trustpilot/reviews/)

$249/month

Price

$299/month

4.7

Features

4.4

4.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/161326-169618/Broadly-Reviews-vs-Trustpilot)

[Nicereply](https://www.capterra.com/p/152920/Nicereply/)[4.75 (283)](https://www.capterra.com/p/152920/Nicereply/reviews/)

vs

[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,896)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

$59/month

Price

$39/month

4.6

Features

4.6

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/152920-158456/Nicereply-vs-JotForm-4-0)

[Broadly](https://www.capterra.com/p/161326/Broadly-Reviews/)[4.78 (336)](https://www.capterra.com/p/161326/Broadly-Reviews/reviews/)

vs

[LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.67 (1,786)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

$249/month

Price

$15/month

4.7

Features

4.6

4.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/102188-161326/LiveAgent-vs-Broadly-Reviews)

[Nicereply](https://www.capterra.com/p/152920/Nicereply/)[4.75 (283)](https://www.capterra.com/p/152920/Nicereply/reviews/)

vs

[Typeform](https://www.capterra.com/p/137289/Typeform/)[4.66 (969)](https://www.capterra.com/p/137289/Typeform/reviews/)

$59/month

Price

$39/month

4.6

Features

4.5

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/137289-152920/Typeform-vs-Nicereply)

[Broadly](https://www.capterra.com/p/161326/Broadly-Reviews/)[4.78 (336)](https://www.capterra.com/p/161326/Broadly-Reviews/reviews/)

vs

[Weave](https://www.capterra.com/p/141842/Weave/)[4.33 (672)](https://www.capterra.com/p/141842/Weave/reviews/)

$249/month

Price

Contact vendor for pricing

4.7

Features

4.3

4.8

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/141842-161326/Weave-vs-Broadly-Reviews)

[Nicereply](https://www.capterra.com/p/152920/Nicereply/)[4.75 (283)](https://www.capterra.com/p/152920/Nicereply/reviews/)

vs

[LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.67 (1,786)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

$59/month

Price

$15/month

4.6

Features

4.6

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/102188-152920/LiveAgent-vs-Nicereply)

[Broadly](https://www.capterra.com/p/161326/Broadly-Reviews/)[4.78 (336)](https://www.capterra.com/p/161326/Broadly-Reviews/reviews/)

vs

[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,896)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

$249/month

Price

$39/month

4.7

Features

4.6

4.8

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/158456-161326/JotForm-4-0-vs-Broadly-Reviews)

[Nicereply](https://www.capterra.com/p/152920/Nicereply/)[4.75 (283)](https://www.capterra.com/p/152920/Nicereply/reviews/)

vs

[SurveySparrow](https://www.capterra.com/p/168823/SurveySparrow/)[4.42 (122)](https://www.capterra.com/p/168823/SurveySparrow/reviews/)

$59/month

Price

Contact vendor for pricing

4.6

Features

4.3

4.7

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/152920-168823/Nicereply-vs-SurveySparrow)

[Broadly](https://www.capterra.com/p/161326/Broadly-Reviews/)[4.78 (336)](https://www.capterra.com/p/161326/Broadly-Reviews/reviews/)

vs

[Birdeye](https://www.capterra.com/p/152997/BirdEye/)[4.68 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/)

$249/month

Price

Contact vendor for pricing

4.7

Features

4.6

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4.7

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