# Compare XM for Customer Experience vs Shopper Approved 2026 | Capterra > Unsure of what to choose? Check Capterra to compare XM for Customer Experience and Shopper Approved based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/152924-179680/Customer-Frontlines-vs-Shopper-Approved --- # XM for Customer Experience vs Shopper Approved Features and Cost Comparison Last updated March 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: XM for Customer ExperienceShopper Approved2/4 selected [XM for Customer Experience](https://www.capterra.com/p/152924/Customer-Frontlines/)[4.6 (255)](https://www.capterra.com/p/152924/Customer-Frontlines/reviews/) [Shopper Approved](https://www.capterra.com/p/179680/Shopper-Approved/)[4.9 (132)](https://www.capterra.com/p/179680/Shopper-Approved/reviews/) [## XM for Customer Experience](https://www.capterra.com/p/152924/Customer-Frontlines/)[4.6 (255)](https://www.capterra.com/p/152924/Customer-Frontlines/reviews/) Starting Price $1500.00/year Value-for-Money 4.5 Functionality 4.6 Ease of Use 4.4 Customer Service 4.6 Reviews Sentiment Based on [255 reviews](#user-reviews) Positive 242 Neutral 11 Negative 2 [## Shopper Approved](https://www.capterra.com/p/179680/Shopper-Approved/)[4.9 (132)](https://www.capterra.com/p/179680/Shopper-Approved/reviews/) Starting Price Contact vendor Value-for-Money 4.7 Functionality 4.7 Ease of Use 4.8 Customer Service 4.8 Reviews Sentiment Based on [132 reviews](#user-reviews) Positive 131 Neutral 1 Negative 0 ## Not a match? 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What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 2,142 reviews from customer satisfaction software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 80%Fit Feature ratings Customer Experience Management 4.8 Customizable Forms 3.5 Complaint Monitoring 4.7 Reporting/Analytics 4.7 Feedback Management 4.7 75%Fit Missing features Feature ratings Customer Experience Management 4.8 Customizable Forms 5.0 Complaint Monitoring NA Reporting/Analytics 5.0 Feedback Management 5.0 User satisfaction User satisfaction 4.6 User reviews[255](https://www.capterra.com/p/152924/Customer-Frontlines/reviews/) Ease of use 4.4 Functionality 4.6 Value for money 4.5 Customer support 4.6 User satisfaction 4.9 User reviews[132](https://www.capterra.com/p/179680/Shopper-Approved/reviews/) Ease of use 4.8 Functionality 4.7 Value for money 4.7 Customer support 4.8 Price starts from Price starts from $1500Per Year - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Businesses of all sizes and industries looking to deliver unrivaled customer experiences at scale. Businesses of all sizes and industries looking to deliver unrivaled customer experience Best for Shopper Approved is used by ecommerce websites, online stores, digital marketers, brand managers, and online retailers. ## User reviews Pros & cons MA Mike A. Sales > "Very helpful for gathering opinions and reviews of internal processes and company updates." [See full review](https://www.capterra.com/p/152924/Customer-Frontlines/#Capterra___7019503) RC Ryan C. Analytics Manager > "Could be costly and set up is tedious with a lot of customizations required, but i guess with more power comes more responsibility" [See full review](https://www.capterra.com/p/152924/Customer-Frontlines/#Capterra___7036209) Humaira J. Analyst - Survey Programmer > "The support section covers every feature so even if we are stuck we can get help from support." [See full review](https://www.capterra.com/p/152924/Customer-Frontlines/#Capterra___6479131) WS Weronika S. Junior Project Manager > "It's not the easiest to use and sometimes the screens take a long time to load, sometimes also filters don't work as they should" [See full review](https://www.capterra.com/p/152924/Customer-Frontlines/#Capterra___3878807) NK Nadia K. Researcher > "I have created a lot of surveys and I love the ease with which you could create and disperse the surveys." [See full review](https://www.capterra.com/p/152924/Customer-Frontlines/#Capterra___6743146) CP Christian P. web communication specialist > "Sometimes hard to diagnose problems other users might be having with the program" [See full review](https://www.capterra.com/p/152924/Customer-Frontlines/#Capterra___4328838) MA Mike A. Sales > "Easy to use. " [See full review](https://www.capterra.com/p/152924/Customer-Frontlines/#Capterra___7019503) Andrea L. Process Engineer > "It also happens to me with metrics, although the formula editor is a bit cumbersome, and the text analysis, although it seems..." [See full review](https://www.capterra.com/p/152924/Customer-Frontlines/#Capterra___2389737) SG Shelby G. QA & Environmental Manager > "The Qualtrics system is well laid out and was easy to use, we were able to collage an employee feedback survey within a few..." [See full review](https://www.capterra.com/p/152924/Customer-Frontlines/#Capterra___4912277) VR Verified Reviewer Strategy Manager > "Not as good value as other tools and products maybe" [See full review](https://www.capterra.com/p/152924/Customer-Frontlines/#Capterra___4328757) RM Roberto M. Marketing Director > "The fact that it is customizable makes me like it even more since we tailor it to meet our clients needs" [See full review](https://www.capterra.com/p/152924/Customer-Frontlines/#Capterra___6288863) CG Ciara G. Consultant > "The layout of the software is antiquated and not visually appealing which affects the open rate and completion of forms received." [See full review](https://www.capterra.com/p/152924/Customer-Frontlines/#Capterra___2788611) VR Verified Reviewer Researcher > "It is overall easy to use and setup and can do complex work if you need it to." [See full review](https://www.capterra.com/p/152924/Customer-Frontlines/#Capterra___6846059) SC Shannon C. Student > "Additionally, the dates and times don't always match up to when the individual entered the information (this may be due to..." [See full review](https://www.capterra.com/p/152924/Customer-Frontlines/#Capterra___2885337) VR Verified Reviewer Head of Procurement > "Lots of pre-sets which help new users define their survey needs." [See full review](https://www.capterra.com/p/152924/Customer-Frontlines/#Capterra___6056502) VR Verified Reviewer Sales Support > "I have heard the Europe support team isn't as friendly ..." [See full review](https://www.capterra.com/p/152924/Customer-Frontlines/#Capterra___3471641) VR Verified Reviewer Head of Procurement > "Very flexible tool which can be used both internally and externally." [See full review](https://www.capterra.com/p/152924/Customer-Frontlines/#Capterra___6056502) SR Sean R. Professo > "This is something I have to use on the job because we have an institutional license but it is one of my least favorite software..." [See full review](https://www.capterra.com/p/152924/Customer-Frontlines/#Capterra___2897888) JS John S. Manager > "It's good, but there are certainly more user friendly tools from the perspective of both your team and your customers." [See full review](https://www.capterra.com/p/152924/Customer-Frontlines/#Capterra___6351170) Brendon R. Digital Marketing > "On two occasions I've reached out to technical support and waited on hold for 10+ minutes." [See full review](https://www.capterra.com/p/152924/Customer-Frontlines/#Capterra___2437540) [View Reviews](https://www.capterra.com/p/152924/Customer-Frontlines/reviews/) Jackie S. Self employed > "They are prompt in addressing inquiries and provide assistance whenever necessary." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___7017641) AS Alyx S. Owner > "It can be hard and time consuming to get ahold of support if you have made a legit purchase and are trying to get an email link to..." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___7142588) DB David B. Director Sales amd Marketing > "The dashboard is easy to use and provides helpful data to see how things are going. Plus, it helps get your reviews seen on search..." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___6269156) CC Charlotte C. Customer Service > "I contacted their online support & was told that they don't even know how to do it & to contact Facebook or do research on how to..." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___3062189) MS Mikaela S. Assistant Manager > "I love using it to help with reviews!" [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___6774135) TM Taylor M. Sales & Marketing Coordinator > "However, we have to re-quest a re-review link and often, they can't re-review us for 30 days since their last review." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___3242998) NS Natasha S. Director of ECommerce > "Shopper Approved has really expanded their offerings and ability to use the review information they collect from consumers to help..." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___4884461) JL Joanna L. Chief Creative Officer > "What I liked least was some of the pages did not look as modern or user friendly to know how to navigate." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___3338095) CL Cory L. CEO > "The customer service is always there when you need them, and the program is very easy to use." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___6540909) EH Enrique H. Customer Service Specialist > "A lot of our negative reviews are given by user (Customer) error and we are negatively reviewed from their mistakes." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___3442444) NS Natasha S. Director of ECommerce > "Q&A being SEO optimized is very important because it helps us to bring in the free traffic on search engines that may be looking..." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___4884461) JS Jeff S. e-Commerce Technical Manager > "I was trying to see total product review counts the other day and couldn't figure it out." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___3445408) EB Emma B. recruitment consultant > "really good solutions great service all round a good platform to use" [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___6657374) KP Kip P. Owner > "I would like to be able to have a 2-4% Veto solution, since their is a % of angry people that try to use reviews as extortion..." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___2713959) JS Justin S. VP Marketing > "Customer service and support is one of the best I have worked with." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___6272898) JS Jeff S. e-Commerce Technical Manager > "I find the backend dashboard to be a little confusing. " [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___3445408) JK Jerry K. Owner > "We got assigned one customer service rep who stayed with us through the end of the process and responded quickly to each question..." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___4646540) KB Kevin B. CEO > "Their platform was much more limited than Yotpo or Trustpilot...they pretty much ghosted me and were gonna charge me the annual..." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___2877487) TW Teresa W. Digital Marketing Manager > "They were super helpful in the onboarding process and teaching us how to use their program and it's been super easy to manage..." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___4539024) CB Clayton B. Head of Sales and Marketing > "I have yet to discover any glaring issues with the software." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___3096271) RA Robert A. Director Business Development > "Now that we have the reviews implemented on our site we have had a tremendous lift in traffic." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___4554680) VR Verified Reviewer General Manager > "The widgets available to display reviews on site are ugly." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___2705323) KM Khalil M. CEO > "The software, team, and customer satisfaction!" [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___6181769) TB Tom B. Community Manager > "Implementation was difficult." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___3046201) TK TOm K. Director of Business Development > "The team at Shopper Approved is AMAZING!" [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___4980864) LM Lonny M. President > "There are some technical flaws with the back office that could be improved." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___2550117) JP Joel P. Owner > "Easy to use, improves sales, great to deal with their staff" [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___5025169) LG LISA G. Owner > "Sometimes I don't hear back from customer service when I send a email." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___2931315) Eszter D. Marketing manager > "The integration was very easy although we our website is somewhat custom built, Shopper Approved's implementation team took care..." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___3116749) TT Trent T. p > "That Google does not accept initial customer reviews." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___2838334) LA Lana A. Chief Operating Officer > "Also, their customer service is attentive, and they've even done some custom coding in our account to support our business needs." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___3176456) LM Lonny M. President > "There are not a lot of companies that look out for anything much more than their bottom line." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___2550117) Patrick B. President > "Shopper Approved staff have all been very knowledgable, helpful and care a lot about our company's success. " [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___4357619) Angel G. Webmaster > "It's becoming more challenging to integrate as a small business" [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___2560151) LA Lana A. Chief Operating Officer > "For us, there's a clear relationship between displaying (good) reviews on our site and gaining more customers as a result of that." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___3176456) SV Sofia V. CEO > "Negative review is like a weapon and sometimes used very undeserved . " [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___2355913) VK Victoria K. Community Manager > "It's pretty simple for both customer and company. And I really enjoy the option to solve the issue with the customer privately so..." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___3052577) AL Alicia L. President > "They ask, but are unable to do so easily or at all. " [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___2713748) Eszter D. Marketing manager > "We are satisfied with Shopper Approved because it centralizes our reputation and review management and the dashboard is very easy..." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___3116749) VR Verified Reviewer General Manager > "It is not easy, mostly because Google makes it difficult." [See full review](https://www.capterra.com/p/179680/Shopper-Approved/#Capterra___2705323) [View Reviews](https://www.capterra.com/p/179680/Shopper-Approved/reviews/) ## User interface [XM for Customer Experience](https://www.capterra.com/p/152924/Customer-Frontlines/) 4.64 (255) [Shopper Approved](https://www.capterra.com/p/179680/Shopper-Approved/) 4.86 (132) ### Features XM for Customer Experience Top features 33/35 - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - CES Survey Structure - Chat/Messaging - Complaint Monitoring - CRM - CSAT Survey Structure - Customer Database - Customer Experience Management - Customer Journey Mapping - Customer Segmentation - Customizable Forms - Customizable Templates - Data Import/Export - Data Visualization - Email Management - Engagement Tracking - Feedback Management - Generative AI - Multi-Channel Communication - NPS Survey Structure - Performance Metrics - Reporting/Analytics - Search/Filter - Sentiment Analysis - SMS Messaging - Social Media Integration - Survey/Poll Management - Third-Party Integrations - Trend Analysis - Visual Analytics - Widgets - Workflow Automation [See all features](https://www.capterra.com/p/152924/Customer-Frontlines/#features) Shopper Approved 14/35 - Activity Dashboard - AI Copilot - AI/Machine Learning - Alerts/Notifications - CES Survey Structure - Chat/Messaging - Complaint Monitoring - CRM - CSAT Survey Structure - Customer Database - Customer Experience Management - Customer Journey Mapping - Customer Segmentation - Customizable Forms - Customizable Templates - Data Import/Export - Data Visualization - Email Management - Engagement Tracking - Feedback Management - Generative AI - Multi-Channel Communication - NPS Survey Structure - Performance Metrics - Reporting/Analytics - Search/Filter - Sentiment Analysis - SMS Messaging - Social Media Integration - Survey/Poll Management - Third-Party Integrations - Trend Analysis - Visual Analytics - Widgets - Workflow Automation [See all features](https://www.capterra.com/p/179680/Shopper-Approved/#features) ### Recognition XM for Customer Experience is recognized as a top-rated tool in 2 Capterra Shortlist reports Shopper Approved is recognized as a top-rated tool in 3 Capterra Shortlist reports Best Value Review ManagementSoftware (2022)  ### Deployment & support XM for Customer Experience Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Shopper Approved Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details XM for Customer Experience - By Qualtrics - Located in United States - Founded in 2013 Shopper Approved - By Shopper Approved - Located in United States - Founded in 2010 ## Popular Comparisons [XM for Customer Experience](https://www.capterra.com/p/152924/Customer-Frontlines/)[4.64 (255)](https://www.capterra.com/p/152924/Customer-Frontlines/reviews/) vs [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,475)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) $1500/year Price $30/month 4.6 Features 4.5 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/152924-253516/Customer-Frontlines-vs-SurveyMonkey) [Shopper Approved](https://www.capterra.com/p/179680/Shopper-Approved/)[4.86 (132)](https://www.capterra.com/p/179680/Shopper-Approved/reviews/) vs [Trustpilot](https://www.capterra.com/p/169618/Trustpilot/)[4.47 (1,205)](https://www.capterra.com/p/169618/Trustpilot/reviews/) Contact vendor for pricing Price $299/month 4.7 Features 4.4 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/169618-179680/Trustpilot-vs-Shopper-Approved) [XM for Customer Experience](https://www.capterra.com/p/152924/Customer-Frontlines/)[4.64 (255)](https://www.capterra.com/p/152924/Customer-Frontlines/reviews/) vs [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,904)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) $1500/year Price $39/month 4.6 Features 4.6 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/152924-158456/Customer-Frontlines-vs-JotForm-4-0) [Shopper Approved](https://www.capterra.com/p/179680/Shopper-Approved/)[4.86 (132)](https://www.capterra.com/p/179680/Shopper-Approved/reviews/) vs [TrueReview](https://www.capterra.com/p/210085/TrueReview/)[4.97 (154)](https://www.capterra.com/p/210085/TrueReview/reviews/) Contact vendor for pricing Price $49/month 4.7 Features 4.9 4.8 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/179680-210085/Shopper-Approved-vs-TrueReview) [XM for Customer Experience](https://www.capterra.com/p/152924/Customer-Frontlines/)[4.64 (255)](https://www.capterra.com/p/152924/Customer-Frontlines/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/) $1500/year Price $29/month 4.6 Features 4.5 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/152924-153140/Customer-Frontlines-vs-Connecteam) [Shopper Approved](https://www.capterra.com/p/179680/Shopper-Approved/)[4.86 (132)](https://www.capterra.com/p/179680/Shopper-Approved/reviews/) vs [Birdeye](https://www.capterra.com/p/152997/BirdEye/)[4.68 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.7 Features 4.6 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/152997-179680/BirdEye-vs-Shopper-Approved) [XM for Customer Experience](https://www.capterra.com/p/152924/Customer-Frontlines/)[4.64 (255)](https://www.capterra.com/p/152924/Customer-Frontlines/reviews/) vs [Typeform](https://www.capterra.com/p/137289/Typeform/)[4.66 (971)](https://www.capterra.com/p/137289/Typeform/reviews/) $1500/year Price $39/month 4.6 Features 4.5 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/137289-152924/Typeform-vs-Customer-Frontlines) [Shopper Approved](https://www.capterra.com/p/179680/Shopper-Approved/)[4.86 (132)](https://www.capterra.com/p/179680/Shopper-Approved/reviews/) vs [Swell](https://www.capterra.com/p/172802/Swell/)[4.59 (358)](https://www.capterra.com/p/172802/Swell/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.7 Features 4.5 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/172802-179680/Swell-vs-Shopper-Approved) [XM for Customer Experience](https://www.capterra.com/p/152924/Customer-Frontlines/)[4.64 (255)](https://www.capterra.com/p/152924/Customer-Frontlines/reviews/) vs [Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[4.48 (17,643)](https://www.capterra.com/p/110228/MailChimp/reviews/) $1500/year Price $13/month 4.6 Features 4.4 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/110228-152924/MailChimp-vs-Customer-Frontlines) [Shopper Approved](https://www.capterra.com/p/179680/Shopper-Approved/)[4.86 (132)](https://www.capterra.com/p/179680/Shopper-Approved/reviews/) vs [Okendo](https://www.capterra.com/p/176189/Okendo/)[4.85 (226)](https://www.capterra.com/p/176189/Okendo/reviews/) Contact vendor for pricing Price $19/month 4.7 Features 4.6 4.8 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/176189-179680/Okendo-vs-Shopper-Approved) [XM for Customer Experience](https://www.capterra.com/p/152924/Customer-Frontlines/)[4.64 (255)](https://www.capterra.com/p/152924/Customer-Frontlines/reviews/) vs [SurveySparrow](https://www.capterra.com/p/168823/SurveySparrow/)[4.42 (122)](https://www.capterra.com/p/168823/SurveySparrow/reviews/) $1500/year Price Contact vendor for pricing 4.6 Features 4.3 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/152924-168823/Customer-Frontlines-vs-SurveySparrow) [Shopper Approved](https://www.capterra.com/p/179680/Shopper-Approved/)[4.86 (132)](https://www.capterra.com/p/179680/Shopper-Approved/reviews/) vs [Yotpo](https://www.capterra.com/p/144389/Yotpo/)[4.53 (376)](https://www.capterra.com/p/144389/Yotpo/reviews/) Contact vendor for pricing Price $199/month 4.7 Features 4.4 4.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/144389-179680/Yotpo-vs-Shopper-Approved)