# Compare EnjoyHQ vs Dovetail 2026 | Capterra > Unsure of what to choose? Check Capterra to compare EnjoyHQ and Dovetail based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/152953-174077/NomNom-vs-Dovetail --- # EnjoyHQ vs Dovetail Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: EnjoyHQDovetail2/4 selected [EnjoyHQ](https://www.capterra.com/p/152953/NomNom/)[4.8 (14)](https://www.capterra.com/p/152953/NomNom/reviews/) [Dovetail](https://www.capterra.com/p/174077/Dovetail/)[4.6 (97)](https://www.capterra.com/p/174077/Dovetail/reviews/) [## EnjoyHQ](https://www.capterra.com/p/152953/NomNom/)[4.8 (14)](https://www.capterra.com/p/152953/NomNom/reviews/) Starting Price $200.00/month Value-for-Money 4.7 Functionality 4.6 Ease of Use 4.3 Customer Service 5 Reviews Sentiment Based on [14 reviews](#user-reviews) Positive 14 Neutral 0 Negative 0 [## Dovetail](https://www.capterra.com/p/174077/Dovetail/)[4.6 (97)](https://www.capterra.com/p/174077/Dovetail/reviews/) Starting Price Contact vendor Value-for-Money 4.4 Functionality 4.3 Ease of Use 4.6 Customer Service 4.7 Reviews Sentiment MD JC Based on [97 reviews](#user-reviews) Positive 94 Neutral 1 Negative 2 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 2,378 reviews from customer experience software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Missing features Not enough reviews Feature ratings Negative Feedback Management 5.0 Real-Time Reporting NA Surveys & Feedback 5.0 Real-Time Notifications NA Customizable Forms NA \--%Fit Missing features Feature ratings Negative Feedback Management 3.7 Real-Time Reporting NA Surveys & Feedback 3.9 Real-Time Notifications NA Customizable Forms NA User satisfaction User satisfaction 4.8 User reviews[14](https://www.capterra.com/p/152953/NomNom/reviews/) Ease of use 4.3 Functionality 4.6 Value for money 4.7 Customer support 5.0 User satisfaction 4.6 User reviews[97](https://www.capterra.com/p/174077/Dovetail/reviews/) Ease of use 4.6 Functionality 4.3 Value for money 4.4 Customer support 4.7 Price starts from Price starts from $200Per Feature, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Product and UX teams Best for Primarily used by researchers, designers, and product teams, customers include Meta, Volvo, AWS, Dyson, and Deloitte. ## User reviews Pros & cons Not enough reviews MD Milos D. Product Design Manager > "Dovetail has been a game changer for us when it comes to having a research repository, sharing, analysing and synthesising research notes and extracting insights..." [See full review](https://www.capterra.com/p/174077/Dovetail/#Capterra___6539765) EF Emi F. User Experience Researcher > "This means I'm not spending time editing video clips, downloading and uploading things, or tabbing through all the interviews separately to find themes." [See full review](https://www.capterra.com/p/174077/Dovetail/#Capterra___6562446) JC Juandiego C. UX Researcher > "It main strength is on the analysis of video, it generates a very accurate transcript, it have AI tools to speed the summary and tagging process" [See full review](https://www.capterra.com/p/174077/Dovetail/#Capterra___6534612) MP Maegan P. Consultant > "I was recently on a contract with a company that has extremely outdated tooling… it was painful to go from doing work that previously took me a few hours with..." [See full review](https://www.capterra.com/p/174077/Dovetail/#Capterra___6539838) ET Emily T. UX Researcher > "The customizable templates are particularly beneficial for structuring research output and synthesizing insights effectively for various methods and altitudes of..." [See full review](https://www.capterra.com/p/174077/Dovetail/#Capterra___6533450) VR Verified Reviewer Sr. Product Designer > "I don't like the new AI features, it really doesn't make my job easier and I feel like the new search options are not as good." [See full review](https://www.capterra.com/p/174077/Dovetail/#Capterra___6541274) DH Dani H. UX Designer > "Our PMs and UX designers are able to track customer feedback on new features and current features and build a robust collection of pain points, use cases,..." [See full review](https://www.capterra.com/p/174077/Dovetail/#Capterra___6536640) MC Marlana C. Lead User Researcher > "It can be a bit tricky navigating around the product sometimes and I wish we were able to timebox search results." [See full review](https://www.capterra.com/p/174077/Dovetail/#Capterra___6541159) BJ Barbara J. Senior UX Designer > "I am using dovetails for creating product reviews with is super useful as I can tag all important thoughts and make a whole case of how users feel about our..." [See full review](https://www.capterra.com/p/174077/Dovetail/#Capterra___6540019) ZG Zohreh G. Senior Product Researcher > "on the other hand, I also find dovetail not an ideal tool for managing analysing survey data." [See full review](https://www.capterra.com/p/174077/Dovetail/#Capterra___6540179) DL Danielle L. Product Designer > "Dovetail simplifies the process of organising and analysing user research. Whether you're running usability tests, interviews, or surveys, you can configure..." [See full review](https://www.capterra.com/p/174077/Dovetail/#Capterra___6540543) PR Pablo R. Product Designer > "Compatibility with other research tools is lacking, the integration with Maze is poor." [See full review](https://www.capterra.com/p/174077/Dovetail/#Capterra___6540165) ET Emily T. UX Researcher > "For our UXR team, it allows for customization through templates and to easily control for privacy and security." [See full review](https://www.capterra.com/p/174077/Dovetail/#Capterra___6533450) EV Emil V. UX Designer > "Automatic transcription works poorly with non-English languages." [See full review](https://www.capterra.com/p/174077/Dovetail/#Capterra___6545018) JK Jess K. Senior Product Designer > "Getting started is also a piece of cake because they have templates you can use straight out the box and I use the google integration to quickly pull in my..." [See full review](https://www.capterra.com/p/174077/Dovetail/#Capterra___6538019) MC Marlana C. Lead User Researcher > "Any feedback before them would not be as relevant and we would want to exclude those from the summary." [See full review](https://www.capterra.com/p/174077/Dovetail/#Capterra___6541159) KG Katie G. Product Designer > "The new AI feature is a game changer, allowing you to analyse at volume at lightning speed with sharp accuracy." [See full review](https://www.capterra.com/p/174077/Dovetail/#Capterra___6552868) JC Juandiego C. UX Researcher > "Processing PDF is not their strong suit." [See full review](https://www.capterra.com/p/174077/Dovetail/#Capterra___6534612) AM Alessandro M. Customer Success Manager > "I love how I can quickly search for themes and track insights across different projects—it saves so much time! Plus, it’s great for teamwork since everyone can..." [See full review](https://www.capterra.com/p/174077/Dovetail/#Capterra___6537991) SJ Sarah J. UXR Operations > "Their search function is okay, but it's not efficient." [See full review](https://www.capterra.com/p/174077/Dovetail/#Capterra___6543780) EF Emi F. User Experience Researcher > "All of the raw data is flexible and can be arranged into interactive reports (insights) for quick building, and engaging content." [See full review](https://www.capterra.com/p/174077/Dovetail/#Capterra___6562446) CC Camila C. UX Researcher > "Also, the "Insights" tool is still a bit complex to use." [See full review](https://www.capterra.com/p/174077/Dovetail/#Capterra___6540468) AW Avital W. Product Manager > "I absolutely love the short clips that are created from all the tags, a perfect small video to present to product teams about a specific feature easily created..." [See full review](https://www.capterra.com/p/174077/Dovetail/#Capterra___6539066) ZZ Zoey Z. UX Researcher, Lead > "From customer support to the use of the tool, I would be incredibly sad if I could not use this tool." [See full review](https://www.capterra.com/p/174077/Dovetail/#Capterra___6545755) DL Damian L. UX Designer > "I love the way Dovetail offers auto-transcribing videos (to my surprise it worked really well with Polish language), and jumping through that video by selecting..." [See full review](https://www.capterra.com/p/174077/Dovetail/#Capterra___6541600) NB Namon B. Director of User Experience and Design > "I was confused by their project organization system." [See full review](https://www.capterra.com/p/174077/Dovetail/#Capterra___6540765) EF Emi F. User Experience Researcher > "Previous research is just a few clicks away instead of trying to remember what dusty archive it was stored in. Because I use a global taxonomy, I also can..." [See full review](https://www.capterra.com/p/174077/Dovetail/#Capterra___6562446) JP Jeremy P. Lead UX Researcher > "The AI summary does a poor job on transcripts and stops if the transcript is too long." [See full review](https://www.capterra.com/p/174077/Dovetail/#Capterra___5069437) JK Jess K. Senior Product Designer > "Dovetail is the best tool I have as it's empowered me to empower customer research and insights into my teams, founders and engineers." [See full review](https://www.capterra.com/p/174077/Dovetail/#Capterra___6538019) JP Jeremy P. Lead UX Researcher > "For a tool that's supposed to be for UX researchers, the UX isn't great." [See full review](https://www.capterra.com/p/174077/Dovetail/#Capterra___5069437) CC Christopher C. User Researcher > "Dovetail gives my team a centralised location to store and reference our user research, ensuring data is never lost or fragmented." [See full review](https://www.capterra.com/p/174077/Dovetail/#Capterra___6544589) JP Jeremy P. Lead UX Researcher > "It's really slowing me down and is massively frustrating." [See full review](https://www.capterra.com/p/174077/Dovetail/#Capterra___5069437) ZG Zohreh G. Senior Product Researcher > "Overall it's the best tool any researcher can have in their toolbox since it solves for documenting, analysing and reporting findings in a smooth way in one..." [See full review](https://www.capterra.com/p/174077/Dovetail/#Capterra___6540179) DS Dan S. UX lead > "The pricing is a bit unclear and I assumed it was 1/5th the actual price because they force you to buy many seats (no matter how small your team is)" [See full review](https://www.capterra.com/p/174077/Dovetail/#Capterra___2203880) VM Vesna M. Conversion Copywriter and Messaging Strategist > "Dovetail is a game-changer for me because I don't need to have my system fully figured out at the start of a project. As patterns emerge, Dovetail lets me adapt..." [See full review](https://www.capterra.com/p/174077/Dovetail/#Capterra___6538022) DS Dan S. UX lead > "bad transcription, buggy, load times, price" [See full review](https://www.capterra.com/p/174077/Dovetail/#Capterra___2203880) [View Reviews](https://www.capterra.com/p/174077/Dovetail/reviews/) ## User interface [EnjoyHQ](https://www.capterra.com/p/152953/NomNom/) 4.79 (14) 4.63 (97) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important AI Copilot 150 Important Alerts/Notifications 120 Important EnjoyHQ 18/41 - Access Controls/Permissions - AI Copilot - Alerts/Notifications - API - Collaboration Tools - CRM - Customer Journey Mapping - Customer Segmentation - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Dashboard - Data Visualization - Drag & Drop - Email Management - Engagement Tracking - Feedback Management - Generative AI - Knowledge Management - Multi-Channel Communication - Multi-Channel Data Collection - Multi-Language - Negative Feedback Management - NPS Survey Structure - Predictive Analytics - Real-Time Analytics - Real-Time Notifications - Real-Time Reporting - Reporting/Analytics - Sentiment Analysis - Social Media Integration - Survey/Poll Management - Surveys & Feedback - Tagging - Text Analysis - Third-Party Integrations - Trend Analysis - Visual Analytics - Workflow Management [See all features](https://www.capterra.com/p/152953/NomNom/#features) Dovetail Top features 21/41 - Access Controls/Permissions - AI Copilot - Alerts/Notifications - API - Collaboration Tools - CRM - Customer Journey Mapping - Customer Segmentation - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Dashboard - Data Visualization - Drag & Drop - Email Management - Engagement Tracking - Feedback Management - Generative AI - Knowledge Management - Multi-Channel Communication - Multi-Channel Data Collection - Multi-Language - Negative Feedback Management - NPS Survey Structure - Predictive Analytics - Real-Time Analytics - Real-Time Notifications - Real-Time Reporting - Reporting/Analytics - Sentiment Analysis - Social Media Integration - Survey/Poll Management - Surveys & Feedback - Tagging - Text Analysis - Third-Party Integrations - Trend Analysis - Visual Analytics - Workflow Management [See all features](https://www.capterra.com/p/174077/Dovetail/#features) ### Recognition No recognitions have been awarded to EnjoyHQ No recognitions have been awarded to Dovetail ### Deployment & support EnjoyHQ Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Dovetail Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details EnjoyHQ - By EnjoyHQ - Located in United States - Founded in 2015 Dovetail - By Dovetail Research - Located in Australia - Founded in 2017 ## Popular Comparisons [Dovetail](https://www.capterra.com/p/174077/Dovetail/)[4.63 (97)](https://www.capterra.com/p/174077/Dovetail/reviews/) vs [UserTesting](https://www.capterra.com/p/173755/UserTesting/)[4.49 (131)](https://www.capterra.com/p/173755/UserTesting/reviews/) $0/month Price $250one time 4.3 Features 4.5 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/173755-174077/UserTesting-vs-Dovetail)