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Companies wanting to save on reception costs, enhance privacy and security in their building and wow their visitors with a fully customized iPad that shows off their logo and branding.
Designed for businesses of all sizes in the healthcare, government, higher education, retail, hospitality and other sectors.
The advantages are that it is a very intuitive system, very easy to use, stable and at support I received very quick answers to my questions and solution to my wishes.
There is just one thing missing: you can not manage documentation.
Clear pricing, modern look and feel, easy to implement and use, stable, appreciated by visitors and employees, friendly and to the point customer relationship.
Updates should happen automatically, or be limited to out of business hours.
The cooperation with the vendor went smooth, the implementation was simple and fast. The solution won an internal simplification contest and is appreciated by employees, users and visitors.
It is possible to print the evacuation list so you can immediately know the visitors that are into your company in case of an emergency.
Pre-registration of visitors. Super fast and good customer support.
You can consult the registration list anywhere. In case of fire we have an instantly overview on mobile/ipad of visitors.
I like its intuitiveness, user friendliness and usability. WaitWell has a great and responsive customer support team, very responsive and supportive.
It's frustrating that we're charged for how many texts get sent out so our messages are limited to carrier standards.
I like that we get real-time data and that it is affordable. It comes with best reminder and notification features.
They just sits outside & wait around until they decided to come & ask when is their turn next. So people need to pay more attention to their phone messages when the system notify them.
It has a very nice and friendly interface making it simple and easy to use and manage. Also, it provides an easy way to improve and support my working experience and it saves much time.
It may take sometime to start using WaitWell, other than that I don't think I've faced any problems.
Some of the benefits we have realized are increased customer satisfaction, lots of referrals, repeat visits, increased effectiveness, efficiency, and productivity.
We have never experienced any challenges while working with the software.
Lobbipad
WaitWell
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