# Compare Birdeye vs GetMoreReviews 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Birdeye and GetMoreReviews based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/152997-168691/BirdEye-vs-GetMoreReviews

---

# Birdeye vs GetMoreReviews Features and Cost Comparison

Last updated June 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

BirdeyeGetMoreReviews2/4 selected

[Birdeye](https://www.capterra.com/p/152997/BirdEye/)[4.7 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/)

[GetMoreReviews](https://www.capterra.com/p/168691/GetMoreReviews/)[4.7 (148)](https://www.capterra.com/p/168691/GetMoreReviews/reviews/)

[## Birdeye](https://www.capterra.com/p/152997/BirdEye/)[4.7 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.6

Ease of Use

4.7

Customer Service

4.6

Reviews Sentiment

Based on [704 reviews](#user-reviews)

Positive

662

Neutral

17

Negative

25

[## GetMoreReviews](https://www.capterra.com/p/168691/GetMoreReviews/)[4.7 (148)](https://www.capterra.com/p/168691/GetMoreReviews/reviews/)

Starting Price

$129.00/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

GF

Based on [148 reviews](#user-reviews)

Positive

143

Neutral

3

Negative

2

## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 4,090 reviews from review management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

87%Fit

High performer

Feature ratings

Review Request

4.6

Negative Feedback Management

4.6

Review Monitoring

4.7

Response Management

4.6

Review Notification

4.6

73%Fit

Feature ratings

Review Request

4.5

Negative Feedback Management

3.8

Review Monitoring

3.4

Response Management

3.6

Review Notification

3.6

User satisfaction

User satisfaction

4.7

User reviews[704](https://www.capterra.com/p/152997/BirdEye/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.5

Customer support

4.6

User satisfaction

4.7

User reviews[148](https://www.capterra.com/p/168691/GetMoreReviews/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.5

Customer support

4.7

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$129Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Birdeye is used by multi-location businesses, auto dealers, dental practices, financial services, healthcare, home services, legal firms, property managers, real estate, restaurants, and retailers.

Best for

Get More Reviews is used by service providers, local businesses, plumbing companies, water companies, and companies seeking to improve online reputation.

## User reviews

Pros & cons

Steven L.

Digital Marketing Director

> "Their listings management and Ai search management tools are industry best and provide valauable insight along with action items to improve."

[See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___7145140)

IO

Isobella O.

Director

> "I received less than 10 reviews through Birdeye in the 5 months I was under contract, their system did not communicate with my booking system correctly..."

[See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6424797)

GY

Ghiwa Y.

IT manager

> "It’s a powerful and reliable platform that makes reputation management easier, strengthens customer communication, and improves online visibility...."

[See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___7052568)

IW

Isla W.

Marketing Manager

> "Sometimes navigating between different sections feels a bit clunky, and I find myself wishing it was faster to access certain features when I'm out of..."

[See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___7129062)

EP

Eric P.

VP of Sales

> "The core product does exactly what we need to help us capture more online reviews, communicate virtual and capture actionable insights. As we've been a..."

[See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6886015)

MM

Matt M.

Vice President

> "Clients could not use the system due to constant bugs, outages and downtime, along with confusion about how to access services within the system in..."

[See full review](https://www.capterra.com/p/152997/BirdEye/#SoftwareAdvice___6338185)

BH

Bradley H.

Senior Business Intelligence Analyst

> "It helps our organization have a strong online presence while monitoring customer reviews and providing an easy and efficient way to respond."

[See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___7000111)

CS

Cap S.

Receptionist

> "We lost some important templates and our phone number at one point, which meant we missed a lot of correspondence from patients."

[See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6886026)

JC

Julie C.

Owner

> "We appreciate the auto-review request setup which allows us to resolve potential issues when customers have complaints offline."

[See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6887613)

ST

Scott T.

President

> "After six months, we could no longer, in good conscience, allow our clients to continue using such a flawed system and attempted to terminate our..."

[See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6338092)

TQ

Thomas Q.

Digital Marketing Manager

> "This has produced significant results for client form generating positive reviews, to managing negative reviews, to responding to all reviews, to..."

[See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6329099)

CV

Clara V.

HR Coordinator

> "The reason we left was because of the price and a new marketing company we switched to. But it wasn’t worth leaving BirdEye."

[See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___7123285)

LG

Lauren G.

Client Manager

> "It is very accurate with when the review requests get sent out, and especially though integration, makes the process seamless."

[See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6832615)

MR

Maura R.

Client Manager

> "For example, we have a client whose CRM is not compatible with Google and it is difficult to get names from them for reviews and can be quite tedious."

[See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6814624)

DV

Dimos V.

Leasing Director

> "Great product that helps our marketing and leasing teams understand what is going on at our properties."

[See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___7000982)

EP

Eric P.

VP of Sales

> "However, we tried to work on some custom features that took much longer than expected."

[See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6886015)

SV

Sammi V.

Senior Client Manager

> "It's also nice to be able to handle everything in one place including making qr codes, responding to reviews, track reviews, etc."

[See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6814630)

BD

Bobby D.

CEO

> "I know it can be very complicated with a lot of tickets coming in but the communication and time to correct issues is a little tough sometimes."

[See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6820331)

ML

Matthew L.

Property Manager

> "We are able to customize how/when we engage with our customers and it has been a delight to work with."

[See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6885989)

JR

Jason R.

manger

> "The lack of customer service it seemed like you couldn't get a word and all they did was talk never really nothing listen"

[See full review](https://www.capterra.com/p/152997/BirdEye/#SoftwareAdvice___6831173)

CR

Camila R.

Case Manager

> "It expedites response times and provides them the security of having their CM available"

[See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___7007343)

EV

Ellie V.

Client Manager

> "The only bad thing about Birdeye is that is doesn't integrate with all CRM systems."

[See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6822439)

LG

Lauren G.

Client Manager

> "The customer service is fast and dependable and the software is constantly being updated with features I didn't know I needed."

[See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6832615)

KE

Katie E.

Buyer

> "When messaging a guest through the chat, pictures are slow to load."

[See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6780445)

JC

Julie C.

Owner

> "Many of my clients have been using Birdeye for several years and have grown to love the easy communication with customers via the platform."

[See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6887613)

HM

Hattie M.

Digital Marketing Strategy

> "I think it would be nice if some of the review sites that Birdeye monitors were more seamless in how we could respond ( TripAdvisor), and sometimes,..."

[See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6133983)

CS

Cap S.

Receptionist

> "We get better responses throughout the day via Birdeye texting vs phone calls/emails."

[See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6886026)

SF

Samantha F.

Client Experience Manager

> "Cannot input graphic into email campaigns."

[See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6338406)

CR

Camila R.

Case Manager

> "It has been a good experience, it makes my job easier and improves communication with clients, which is the most important thing in my role"

[See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___7007343)

NN

Noah N.

Marketing Manager

> "During most monthly meetings, they tried to upsell us on products that we didn't really need."

[See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6724233)

SL

Susana L.

Director of strategy

> "The platform makes it easy to request and respond to reviews, monitor listings, and track performance—all in one place."

[See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6814657)

Helene V.

Office Head

> "Also, remembering passwords and browsing several different websites is equally or more difficult than remembering reviews. If a review has a score of..."

[See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___4878709)

GY

Ghiwa Y.

IT manager

> "I really liked how simple it was to collect, track, and respond to reviews across multiple channels."

[See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___7052568)

SC

Steve C.

Director

> "The product is not fit for purpose, after sales support is deplorable, people don't respond, completely disregard or ignore question or concers and even..."

[See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6082379)

NF

Noy F.

Owner

> "The fast and great service I was able to use the app so fast and after two min was able to finish set up new account"

[See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6862862)

Nathan S.

Director, Digital Strategy

> "Eventually, we realized that we were not being synced to all directories and we chose a different grouping then what we originally were assigned."

[See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6200510)

DH

Dan H.

Director of Social Media

> "We had a rocky start with the platform and account services really went above and beyond like we do with our clients to help our partnership succeed on..."

[See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6332126)

SC

Steve C.

Director

> "All Spin - Brokers steer clearWe are a mortgage brokerage in Australia who were sold on this by slick sales staff who constantly bad mouthed their..."

[See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6082379)

LS

Lisa S.

Executive Assitant

> "The chatbot engages visitors effectively, providing them instant, personalized responses, while the dashboard gives us a panoramic view of all customer..."

[See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___4957126)

ES

Evyn S.

UX and SEO Specialist

> "Sometimes it can be glitchy or take a while to load."

[See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6213366)

JR

Jason R.

manger

> "In my opinion, there's several other services out there far more beneficial the experience I had it was very overpriced for what I was paying for."

[See full review](https://www.capterra.com/p/152997/BirdEye/#SoftwareAdvice___6831173)

MA

Michelle A.

Digital Marketing

> "Birdeye is used for Local SEO to set up citations for our customers, but some of the citations are not there and not edited correctly."

[See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___3780773)

AJ

Abby J.

Project Manager

> "They offer applicable information, high quality tools, and an ever-changing range of product offerings."

[See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6329161)

JD

Jared D.

Director of Marketing

> "We have since onboarded with the new software but are stuck paying BirdEye $1700+ month for a service we no longer need. "

[See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___4957155)

WK

Wendy K.

Marketing

> "BirdEye helps to build a reputation and maintain it."

[See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6885987)

MK

Michele K.

Reputation Specialist

> "Also, Help topics are not nearly detailed enough to describe why to click ON/OFF each setting option (for instance) - and what impact that would have..."

[See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___3759197)

SA

Sara A.

Social Media Manager

> "It is great that Birdeye enhances our continuous monitoring and control over all our accounts."

[See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6408736)

MM

Matt M.

Vice President

> "Without a doubt the worst vendor we've worked with in our 12+ years in business."

[See full review](https://www.capterra.com/p/152997/BirdEye/#SoftwareAdvice___6338185)

MR

Maura R.

Client Manager

> "Some businesses like to send out the review requests themselves which can also be extremely advantageous for receiving reviews."

[See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6814624)

EC

Evan C.

Director of Patient Engagement

> "As stated above I was a bit disappointed with it results data from the surveys I sent out to customers. When using a rating scale system they compile..."

[See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___3578231)

SL

Susana L.

Director of strategy

> "Birdeye has become a key part of our digital marketing strategy, especially for multi-location businesses."

[See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6814657)

ST

Scott T.

President

> "Onboarding was a nightmare."

[See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6338092)

GB

Gus B.

PM

> "One of the most commendable aspects of Birdeye is its ability to consolidate a large numbers of customer messages in a single, user-friendly dashboard."

[See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___4957156)

AH

Anne H.

Broker

> "Well, they did NOT help and did NOT solve the problem!!!"

[See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6439946)

TR

Tara R.

Director

> "Monitoring feedback, responding to customers, and boosting local SEO has never been easier."

[See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6818258)

SB

Sean B.

Operations

> "Poor."

[See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6763424)

SW

Sean W.

Hospital Manager

> "I like the Birdeye helps build our online reputation"

[See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6886181)

AW

Alan W.

Marketing Director

> "could not think of anything at this time however since it requires I write something, I Ould have to say the asking for reviews after I already summated..."

[See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___3747842)

SV

Sammi V.

Senior Client Manager

> "My clients find a ton of success from integration and bulk importing client lists."

[See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6814630)

CL

Craig L.

Director

> "Did not notify on the roll over and I missed out by a few day."

[See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6036251)

SB

Sean B.

Operations

> "Do yourself a favour, pay a consultant a couple of dollars to set up a custom integration like Birdeye for your business and you will be much much..."

[See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6763424)

TF

Tom F.

Managing Member

> "cost it is expensive and sometimes hard to learn and connect everything"

[See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6195125)

SL

Susana L.

Director of strategy

> "We’ve seen major improvements in our visibility across search engines and directories."

[See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6814657)

KS

Kristen S.

Specialist

> "Some of our customers complained about the birdeye reps that would call them."

[See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6054375)

AM

Alex M.

Director of Marketing

> "Embracing Birdeye across all properties we manage, our property management company has witnessed a substantial surge in employee engagement with our..."

[See full review](https://www.capterra.com/p/152997/BirdEye/#GetApp___4891426)

VR

Verified Reviewer

VP Marketing

> "They blame internal mismanagement for their problems and I'm sure that's correct."

[See full review](https://www.capterra.com/p/152997/BirdEye/#GetApp___4899687)

CM

Cara M.

Senior Client Manager

> "It is very simple to switch between accounts as I manage over 100 accounts within Birdeye."

[See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6814620)

BS

Ben S.

Owner

> "We asked for an internal/team chat so we can communicate in private with our team members but it seems like no one had the notifications."

[See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___3613888)

GB

Gus B.

PM

> "Its superior chatbot technology aids in dynamic customer interaction, while the comprehensive dashboard effectively consolidates customer messages."

[See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___4957156)

DN

Deborah N.

Orthodontisit

> "Also one of the Birdeye employees was badgering me to sign a two year contract instead of our usual one year contract. And he charged my credit card for..."

[See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___4191288)

AJ

Abby J.

Project Manager

> "We have done our due diligence in comparing this product to other similar tools, and Birdeye proves it belongs on top. "

[See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6329161)

Eric R.

Owner

> "they are doing nothing to contribute to the value of their initial offering."

[See full review](https://www.capterra.com/p/152997/BirdEye/#GetApp___6202269)

SA

Sara A.

Social Media Manager

> "Birdeye has greatly supported our efforts and enabled us to improve our social media presence."

[See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6408736)

SL

Sarah L.

Closing Coordinator

> "It's hard to remove spam reviews, notifications stopped working but they were able to fix it same day."

[See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___3873238)

ST

Scott T.

President

> "Our agency initially chose BirdEye because they appeared to offer the solutions we needed for our clients, and we were excited to get started."

[See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6338092)

LB

Lisa B.

Book Keeper

> "Again not playing phone tag, calling a customer just to have to leave a message and the customer call back when I am unavailable. "

[See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___3611606)

SB

Sammy B.

Client Manager

> "The ease of use and the ability to manage multiple clients in one easy spot has made my job a lot easier!"

[See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6823117)

JD

Jared D.

Director of Marketing

> "Shame on me for not memorizing their agreement. "

[See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___4957155)

KH

Kiran H.

Customer Service

> "It has a 30 day free trial with no credit card needed."

[See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6500543)

DP

Denise P.

Owner

> "customer service too many emails and too many rep changes as a partner a different rep every so many months"

[See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___4719251)

[View Reviews](https://www.capterra.com/p/152997/BirdEye/reviews/)

GF

Gary F.

Owner

> "GetMoreReviews also has a white label service where you can be a reseller which is also a very cool..."

[See full review](https://www.capterra.com/p/168691/GetMoreReviews/#Capterra___4779132)

GP

Gabriela P.

Owner

> "Not having control over the Contact that we send a review request and they did not answer "the..."

[See full review](https://www.capterra.com/p/168691/GetMoreReviews/#Capterra___4739599)

BS

Ben S.

Marketing Manager

> "Overall, getmorereviews has saved us time and money... it has helped us grow our google reviews by..."

[See full review](https://www.capterra.com/p/168691/GetMoreReviews/#Capterra___4744886)

Favio R.

Project Manager

> "The customization of the design is limited, which was a problem when making the reviews forms match..."

[See full review](https://www.capterra.com/p/168691/GetMoreReviews/#Capterra___3746076)

JB

Jessica B.

Controller

> "Most customers need the reminder to rate us so it works well for us."

[See full review](https://www.capterra.com/p/168691/GetMoreReviews/#Capterra___4738880)

KC

Ken C.

Director of mareting

> "Sometimes it seems as though there is a delay in the information being update on a new review."

[See full review](https://www.capterra.com/p/168691/GetMoreReviews/#Capterra___4738959)

JS

Jennifer S.

Client Experience Director

> "GetMoreReviews helped us get started with our review management process. "

[See full review](https://www.capterra.com/p/168691/GetMoreReviews/#Capterra___4767564)

JB

Jessica B.

Controller

> "We have one company with two locations and the price is very expensive."

[See full review](https://www.capterra.com/p/168691/GetMoreReviews/#Capterra___4738880)

GF

Gary F.

Owner

> "I found GetMoreReviews was easy to set up on the backend and integrate into our current business..."

[See full review](https://www.capterra.com/p/168691/GetMoreReviews/#Capterra___4779132)

VR

Verified Reviewer

Mnager

> "Very confusing dashboard, high cost, and not flexible."

[See full review](https://www.capterra.com/p/168691/GetMoreReviews/#GetApp___3793759)

JS

Jennifer S.

Client Experience Director

> "I like that it sends the follow up emails automatically."

[See full review](https://www.capterra.com/p/168691/GetMoreReviews/#Capterra___4767564)

VR

Verified Reviewer

Mnager

> "Horrible customer service."

[See full review](https://www.capterra.com/p/168691/GetMoreReviews/#GetApp___3793759)

BS

Ben S.

Marketing Manager

> "Getmorereviews has saved us time and money..."

[See full review](https://www.capterra.com/p/168691/GetMoreReviews/#Capterra___4744886)

JC

Joey C.

Operations Manager

> "One feature I do not like is I find some customers (those not good with email/technology) would..."

[See full review](https://www.capterra.com/p/168691/GetMoreReviews/#Capterra___2721408)

GF

Gary F.

Owner

> "Once set up it's easy enough for my not tech savvy mother to use which is a big deal."

[See full review](https://www.capterra.com/p/168691/GetMoreReviews/#Capterra___4779132)

VR

Verified Reviewer

Marketing Director

> "Loading data takes forever, set up was cumbersome for my practice since we have 14 different..."

[See full review](https://www.capterra.com/p/168691/GetMoreReviews/#Capterra___2721732)

JD

Justin D.

Co-Owner

> "Having multiple users, has freed up my time and allows my staff to input client information for..."

[See full review](https://www.capterra.com/p/168691/GetMoreReviews/#Capterra___2713965)

MB

Melinda B.

Marketing Manager

> "Yes, the emails that go out don't seem to be as effective as the texting."

[See full review](https://www.capterra.com/p/168691/GetMoreReviews/#Capterra___2704708)

BS

Ben S.

Marketing Manager

> "Love the automation of this platform."

[See full review](https://www.capterra.com/p/168691/GetMoreReviews/#Capterra___4744886)

SS

Sidney S.

CEO & Founder

> "I know this is subtle, but from a marketing perspective, the look of the end user UI matters and..."

[See full review](https://www.capterra.com/p/168691/GetMoreReviews/#Capterra___2713908)

GF

Gary F.

Owner

> "So I am a reseller and a user and am impressed on both ends."

[See full review](https://www.capterra.com/p/168691/GetMoreReviews/#Capterra___4779132)

JF

Jamal F.

Land Sales Consultant

> "There also seems to be a delay in the posts that come through."

[See full review](https://www.capterra.com/p/168691/GetMoreReviews/#Capterra___2717434)

MG

Mark G.

Owner

> "Product is easy to use."

[See full review](https://www.capterra.com/p/168691/GetMoreReviews/#Capterra___4748888)

DP

Dana P.

CX Coordinator

> "I dont like how we have to manually send the outreach."

[See full review](https://www.capterra.com/p/168691/GetMoreReviews/#Capterra___2716620)

FB

Francois B.

Owner/CEO

> "It was very fast and easy to set up and it works exactly as expected."

[See full review](https://www.capterra.com/p/168691/GetMoreReviews/#Capterra___4750031)

RP

Rich P.

Realtor

> "So, had to pay for an entire month which I thought wasn't right."

[See full review](https://www.capterra.com/p/168691/GetMoreReviews/#GetApp___2241411)

AF

Alexandria F.

Marketing Manager

> "Easy to use."

[See full review](https://www.capterra.com/p/168691/GetMoreReviews/#Capterra___4771777)

MB

Melinda B.

Marketing Manager

> "They just don't seem to get the return desired."

[See full review](https://www.capterra.com/p/168691/GetMoreReviews/#Capterra___2704708)

[View Reviews](https://www.capterra.com/p/168691/GetMoreReviews/reviews/)

## User interface

4.68 (704)

[GetMoreReviews](https://www.capterra.com/p/168691/GetMoreReviews/)

4.66 (148)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

Activity Tracking

150

Important

AI Copilot

120

Important

Birdeye

Top features

45/50

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Campaign Management
-   Chat/Messaging
-   Commenting/Notes
-   Communication Management
-   CRM
-   Customer Experience Management
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Dashboard
-   Data Import/Export
-   Email Management
-   Email Reminders
-   Engagement Tracking
-   Feedback Management
-   Generative AI
-   Monitoring
-   Multi-Channel Campaigns
-   Multi-Language
-   Multi-Location
-   Negative Feedback Management
-   Performance Metrics
-   Purchasing & Receiving
-   Ratings/Reviews
-   Real-Time Analytics
-   Real-Time Data
-   Real-Time Notifications
-   Reminders
-   Reporting & Statistics
-   Response Management
-   Review Badge Management
-   Review Monitoring
-   Review Notification
-   Review Request
-   Sentiment Analysis
-   SEO Management
-   SMS Messaging
-   Social Media Integration
-   Social Promotion
-   Social Sharing
-   Survey/Poll Management
-   Surveys & Feedback
-   Template Management
-   Third-Party Integrations
-   Visual Analytics

[See all features](https://www.capterra.com/p/152997/BirdEye/#features)

GetMoreReviews

29/50

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Campaign Management
-   Chat/Messaging
-   Commenting/Notes
-   Communication Management
-   CRM
-   Customer Experience Management
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Dashboard
-   Data Import/Export
-   Email Management
-   Email Reminders
-   Engagement Tracking
-   Feedback Management
-   Generative AI
-   Monitoring
-   Multi-Channel Campaigns
-   Multi-Language
-   Multi-Location
-   Negative Feedback Management
-   Performance Metrics
-   Purchasing & Receiving
-   Ratings/Reviews
-   Real-Time Analytics
-   Real-Time Data
-   Real-Time Notifications
-   Reminders
-   Reporting & Statistics
-   Response Management
-   Review Badge Management
-   Review Monitoring
-   Review Notification
-   Review Request
-   Sentiment Analysis
-   SEO Management
-   SMS Messaging
-   Social Media Integration
-   Social Promotion
-   Social Sharing
-   Survey/Poll Management
-   Surveys & Feedback
-   Template Management
-   Third-Party Integrations
-   Visual Analytics

[See all features](https://www.capterra.com/p/168691/GetMoreReviews/#features)

### Recognition

Birdeye is recognized as a top-rated tool in 5 Capterra Shortlist reports

GetMoreReviews is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

Birdeye

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

GetMoreReviews

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Birdeye

-   By Birdeye
-   Located in United States
-   Founded in 2012

GetMoreReviews

-   By Get More Reviews
-   Located in United States
-   Founded in 2017

## Popular Comparisons

[Birdeye](https://www.capterra.com/p/152997/BirdEye/)[4.68 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/)

vs

[Trustpilot](https://www.capterra.com/p/169618/Trustpilot/)[4.47 (1,205)](https://www.capterra.com/p/169618/Trustpilot/reviews/)

Contact vendor for pricing

Price

$299/month

4.6

Features

4.4

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/152997-169618/BirdEye-vs-Trustpilot)

[GetMoreReviews](https://www.capterra.com/p/168691/GetMoreReviews/)[4.66 (148)](https://www.capterra.com/p/168691/GetMoreReviews/reviews/)

vs

[XM for Customer Experience](https://www.capterra.com/p/152924/Customer-Frontlines/)[4.64 (255)](https://www.capterra.com/p/152924/Customer-Frontlines/reviews/)

$129/month

Price

$1500/year

4.5

Features

4.6

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/152924-168691/Customer-Frontlines-vs-GetMoreReviews)

[Birdeye](https://www.capterra.com/p/152997/BirdEye/)[4.68 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/)

vs

[Brand24](https://www.capterra.com/p/149054/Brand24/)[4.70 (254)](https://www.capterra.com/p/149054/Brand24/reviews/)

Contact vendor for pricing

Price

$199/month

4.6

Features

4.4

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/149054-152997/Brand24-vs-BirdEye)

[GetMoreReviews](https://www.capterra.com/p/168691/GetMoreReviews/)[4.66 (148)](https://www.capterra.com/p/168691/GetMoreReviews/reviews/)

vs

[NiceJob](https://www.capterra.com/p/142037/NiceJob/)[4.86 (203)](https://www.capterra.com/p/142037/NiceJob/reviews/)

$129/month

Price

$75/month

4.5

Features

4.8

4.6

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/142037-168691/NiceJob-vs-GetMoreReviews)

[Birdeye](https://www.capterra.com/p/152997/BirdEye/)[4.68 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/)

vs

[Hootsuite](https://www.capterra.com/p/121701/HootSuite/)[4.37 (3,797)](https://www.capterra.com/p/121701/HootSuite/reviews/)

Contact vendor for pricing

Price

$249/month

4.6

Features

4.3

4.7

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/121701-152997/HootSuite-vs-BirdEye)

[Birdeye](https://www.capterra.com/p/152997/BirdEye/)[4.68 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/)

vs

[Doctible](https://www.capterra.com/p/187669/Doctible/)[4.80 (265)](https://www.capterra.com/p/187669/Doctible/reviews/)

Contact vendor for pricing

Price

$249/month

4.6

Features

4.8

4.7

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/152997-187669/BirdEye-vs-Doctible)

[Birdeye](https://www.capterra.com/p/152997/BirdEye/)[4.68 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/)

vs

[Reputation](https://www.capterra.com/p/167624/Reputation-com/)[4.39 (184)](https://www.capterra.com/p/167624/Reputation-com/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.6

Features

4.3

4.7

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/152997-167624/BirdEye-vs-Reputation-com)

[Birdeye](https://www.capterra.com/p/152997/BirdEye/)[4.68 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/)

vs

[Referrizer](https://www.capterra.com/p/144990/Referral-Marketing-Automation/)[4.80 (197)](https://www.capterra.com/p/144990/Referral-Marketing-Automation/reviews/)

Contact vendor for pricing

Price

$99/month

4.6

Features

4.7

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/144990-152997/Referral-Marketing-Automation-vs-BirdEye)

[Birdeye](https://www.capterra.com/p/152997/BirdEye/)[4.68 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/)

vs

[Weave](https://www.capterra.com/p/141842/Weave/)[4.34 (669)](https://www.capterra.com/p/141842/Weave/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.6

Features

4.3

4.7

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/141842-152997/Weave-vs-BirdEye)

[Birdeye](https://www.capterra.com/p/152997/BirdEye/)[4.68 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/)

vs

[Swell](https://www.capterra.com/p/172802/Swell/)[4.59 (357)](https://www.capterra.com/p/172802/Swell/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.6

Features

4.5

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/152997-172802/BirdEye-vs-Swell)

[Birdeye](https://www.capterra.com/p/152997/BirdEye/)[4.68 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/)

vs

[Podium](https://www.capterra.com/p/164285/Podium/)[4.26 (522)](https://www.capterra.com/p/164285/Podium/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.6

Features

4.2

4.7

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/152997-164285/BirdEye-vs-Podium)

[Birdeye](https://www.capterra.com/p/152997/BirdEye/)[4.68 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/)

vs

[Thryv](https://www.capterra.com/p/156926/Thryv/)[4.19 (520)](https://www.capterra.com/p/156926/Thryv/reviews/)

Contact vendor for pricing

Price

$244/month

4.6

Features

4.1

4.7

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/152997-156926/BirdEye-vs-Thryv)