--- title: "Compare Birdeye vs Doctible 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Birdeye and Doctible based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/152997-187669/BirdEye-vs-Doctible" page_type: "comparison" language: "en" --- # Birdeye vs Doctible Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: BirdeyeDoctible2/4 selected [Birdeye](https://www.capterra.com/p/152997/BirdEye/)[4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) [Doctible](https://www.capterra.com/p/187669/Doctible/)[4.8 (265)](https://www.capterra.com/p/187669/Doctible/reviews/) [## Birdeye](https://www.capterra.com/p/152997/BirdEye/)[4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting Price Contact vendor Value-for-Money 4.5 Functionality 4.6 Ease of Use 4.7 Customer Service 4.6 Reviews Sentiment Based on [707 reviews](#user-reviews) Positive 665 Neutral 17 Negative 25 [## Doctible](https://www.capterra.com/p/187669/Doctible/)[4.8 (265)](https://www.capterra.com/p/187669/Doctible/reviews/) Starting Price $249.00/month Value-for-Money 4.7 Functionality 4.8 Ease of Use 4.8 Customer Service 4.8 Reviews Sentiment AF NH TR Based on [265 reviews](#user-reviews) Positive 257 Neutral 3 Negative 5 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 2,246 reviews from reputation management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 85%Fit High performer Feature ratings Negative Feedback Management 4.6 Review Request 4.6 Review Monitoring 4.7 Response Management 4.6 Reporting/Analytics 4.5 68%Fit Missing features Not enough reviews Feature ratings Negative Feedback Management NA Review Request 2.0 Review Monitoring 5.0 Response Management 5.0 Reporting/Analytics 4.4 User satisfaction User satisfaction 4.7 User reviews[707](https://www.capterra.com/p/152997/BirdEye/reviews/) Ease of use 4.7 Functionality 4.6 Value for money 4.5 Customer support 4.6 User satisfaction 4.8 User reviews[265](https://www.capterra.com/p/187669/Doctible/reviews/) Ease of use 4.8 Functionality 4.8 Value for money 4.7 Customer support 4.8 Price starts from Price starts from \-- - Free version - Free trial Price starts from $249Flat Rate, Per Month - Free version - Free trial Best for Best for Small businesses to large enterprises with 10 to 10,000+ locations, including franchise brands, regional chains, and multi-location retailers. Best for We serve private practices and groups who are focused on providing a great patient experience while retaining their most loyal patients. ## User reviews Pros & cons Steven L. Digital Marketing Director > "Their listings management and Ai search management tools are industry best and provide valauable insight along with action items to improve." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___7145140) IW Isla W. Marketing Manager > "Sometimes navigating between different sections feels a bit clunky, and I find myself wishing it was faster to access certain features when..." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___7129062) GY Ghiwa Y. IT manager > "It’s a powerful and reliable platform that makes reputation management easier, strengthens customer communication, and improves online..." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___7052568) CV Clara V. HR Coordinator > "The reason we left was because of the price and a new marketing company we switched to. But it wasn’t worth leaving BirdEye." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___7123285) EP Eric P. VP of Sales > "The core product does exactly what we need to help us capture more online reviews, communicate virtual and capture actionable insights. As..." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6886015) MR Maura R. Client Manager > "For example, we have a client whose CRM is not compatible with Google and it is difficult to get names from them for reviews and can be..." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6814624) BH Bradley H. Senior Business Intelligence Analyst > "It helps our organization have a strong online presence while monitoring customer reviews and providing an easy and efficient way to respond." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___7000111) CS Cap S. Receptionist > "We lost some important templates and our phone number at one point, which meant we missed a lot of correspondence from patients." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6886026) JC Julie C. Owner > "We appreciate the auto-review request setup which allows us to resolve potential issues when customers have complaints offline." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6887613) IO Isobella O. Director > "I received less than 10 reviews through Birdeye in the 5 months I was under contract, their system did not communicate with my booking..." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6424797) SV Sammi V. Senior Client Manager > "It's also nice to be able to handle everything in one place including making qr codes, responding to reviews, track reviews, etc." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6814630) BD Bobby D. CEO > "I know it can be very complicated with a lot of tickets coming in but the communication and time to correct issues is a little tough..." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6820331) SL Susana L. Director of strategy > "The platform makes it easy to request and respond to reviews, monitor listings, and track performance—all in one place." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6814657) MM Matt M. Vice President > "Clients could not use the system due to constant bugs, outages and downtime, along with confusion about how to access services within the..." [See full review](https://www.capterra.com/p/152997/BirdEye/#SoftwareAdvice___6338185) LG Lauren G. Client Manager > "It is very accurate with when the review requests get sent out, and especially though integration, makes the process seamless." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6832615) EV Ellie V. Client Manager > "The only bad thing about Birdeye is that is doesn't integrate with all CRM systems." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6822439) GY Ghiwa Y. IT manager > "I really liked how simple it was to collect, track, and respond to reviews across multiple channels." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___7052568) KE Katie E. Buyer > "When messaging a guest through the chat, pictures are slow to load." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6780445) TQ Thomas Q. Digital Marketing Manager > "This has produced significant results for client form generating positive reviews, to managing negative reviews, to responding to all..." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6329099) HM Hattie M. Digital Marketing Strategy > "I think it would be nice if some of the review sites that Birdeye monitors were more seamless in how we could respond ( TripAdvisor), and..." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6133983) DV Dimos V. Leasing Director > "Great product that helps our marketing and leasing teams understand what is going on at our properties." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___7000982) EP Eric P. VP of Sales > "However, we tried to work on some custom features that took much longer than expected." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6886015) ML Matthew L. Property Manager > "We are able to customize how/when we engage with our customers and it has been a delight to work with." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6885989) NN Noah N. Marketing Manager > "During most monthly meetings, they tried to upsell us on products that we didn't really need." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6724233) CR Camila R. Case Manager > "It expedites response times and provides them the security of having their CM available" [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___7007343) ST Scott T. President > "After six months, we could no longer, in good conscience, allow our clients to continue using such a flawed system and attempted to..." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6338092) MR Maura R. Client Manager > "Some businesses like to send out the review requests themselves which can also be extremely advantageous for receiving reviews." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6814624) JR Jason R. manger > "The lack of customer service it seemed like you couldn't get a word and all they did was talk never really nothing listen" [See full review](https://www.capterra.com/p/152997/BirdEye/#SoftwareAdvice___6831173) SL Susana L. Director of strategy > "Birdeye has become a key part of our digital marketing strategy, especially for multi-location businesses." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6814657) SC Steve C. Director > "The product is not fit for purpose, after sales support is deplorable, people don't respond, completely disregard or ignore question or..." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6082379) TR Tara R. Director > "Monitoring feedback, responding to customers, and boosting local SEO has never been easier." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6818258) Nathan S. Director, Digital Strategy > "Eventually, we realized that we were not being synced to all directories and we chose a different grouping then what we originally were..." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6200510) LG Lauren G. Client Manager > "The customer service is fast and dependable and the software is constantly being updated with features I didn't know I needed." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6832615) SC Steve C. Director > "All Spin - Brokers steer clearWe are a mortgage brokerage in Australia who were sold on this by slick sales staff who constantly bad mouthed..." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6082379) SV Sammi V. Senior Client Manager > "My clients find a ton of success from integration and bulk importing client lists." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6814630) SF Samantha F. Client Experience Manager > "Cannot input graphic into email campaigns." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6338406) JC Julie C. Owner > "Many of my clients have been using Birdeye for several years and have grown to love the easy communication with customers via the platform." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6887613) ES Evyn S. UX and SEO Specialist > "Sometimes it can be glitchy or take a while to load." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6213366) CS Cap S. Receptionist > "We get better responses throughout the day via Birdeye texting vs phone calls/emails." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6886026) Helene V. Office Head > "Also, remembering passwords and browsing several different websites is equally or more difficult than remembering reviews. If a review has a..." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___4878709) SB Sean B. Operations > "Do yourself a favour, pay a consultant a couple of dollars to set up a custom integration like Birdeye for your business and you will be..." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6763424) SB Sean B. Operations > "Poor." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6763424) CR Camila R. Case Manager > "It has been a good experience, it makes my job easier and improves communication with clients, which is the most important thing in my role" [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___7007343) CL Craig L. Director > "Did not notify on the roll over and I missed out by a few day." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6036251) SL Susana L. Director of strategy > "We’ve seen major improvements in our visibility across search engines and directories." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6814657) TF Tom F. Managing Member > "cost it is expensive and sometimes hard to learn and connect everything" [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6195125) CM Cara M. Senior Client Manager > "It is very simple to switch between accounts as I manage over 100 accounts within Birdeye." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6814620) KS Kristen S. Specialist > "Some of our customers complained about the birdeye reps that would call them." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6054375) NF Noy F. Owner > "The fast and great service I was able to use the app so fast and after two min was able to finish set up new account" [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6862862) DN Deborah N. Orthodontisit > "Also one of the Birdeye employees was badgering me to sign a two year contract instead of our usual one year contract. And he charged my..." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___4191288) SB Sammy B. Client Manager > "The ease of use and the ability to manage multiple clients in one easy spot has made my job a lot easier!" [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6823117) Eric R. Owner > "they are doing nothing to contribute to the value of their initial offering." [See full review](https://www.capterra.com/p/152997/BirdEye/#GetApp___6202269) KH Kiran H. Customer Service > "It has a 30 day free trial with no credit card needed." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6500543) SL Sarah L. Closing Coordinator > "It's hard to remove spam reviews, notifications stopped working but they were able to fix it same day." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___3873238) NN Noah N. Marketing Manager > "The ease of being able to send messages to our customers, and stay in contact with them." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6724233) DP Denise P. Owner > "customer service too many emails and too many rep changes as a partner a different rep every so many months" [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___4719251) JR Jason R. manger > "In my opinion, there's several other services out there far more beneficial the experience I had it was very overpriced for what I was..." [See full review](https://www.capterra.com/p/152997/BirdEye/#SoftwareAdvice___6831173) KO Kim O. Marketing director > "Years ago, when we first joined there were glitches in the software and the review requests would not send out." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___3877254) TR Tara R. Director > "The system is powerful yet easy to use, helping us generate and manage reviews seamlessly." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6818258) CF Conor F. Owner > "Bait and switch, lock you into a contract, does not generate new reviews, terrible onboard, hard to use. " [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___4551605) WK Wendy K. Marketing > "BirdEye helps to build a reputation and maintain it." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6885987) OL Orlando L. President > "All of our employees decided to use other platforms in order to work because the Birdeye platform was simply too messy." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___4761113) OS Olivia S. Client Manager > "The customer service is also supper attentive and being able to send my clients over to the support team at Birdeye I have never waited..." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6200675) BB Brennen B. Owner > "The program slim, slightly disintegrated in terms of the difference, features that it does." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___4551459) SW Sean W. Hospital Manager > "I like the Birdeye helps build our online reputation" [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6886181) MA Michelle A. Digital Marketing > "Birdeye is used for Local SEO to set up citations for our customers, but some of the citations are not there and not edited correctly." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___3780773) DK David K. Brand Manager > "Birdeye is filled with features that are beneficial for any business and essential for ours!" [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6814622) JD Jared D. Director of Marketing > "We have since onboarded with the new software but are stuck paying BirdEye $1700+ month for a service we no longer need. " [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___4957155) SM Samantha M. Senior Client Manager > "The support team has a great response time and is usually able to solve problems quickly" [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6821157) MK Michele K. Reputation Specialist > "Also, Help topics are not nearly detailed enough to describe why to click ON/OFF each setting option (for instance) - and what impact that..." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___3759197) KO Krystina O. Client Manager > "Review requests are my favorite thing about Birdeye." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6823119) MM Matt M. Vice President > "Without a doubt the worst vendor we've worked with in our 12+ years in business." [See full review](https://www.capterra.com/p/152997/BirdEye/#SoftwareAdvice___6338185) CG Chasten G. Loan Officer > "It gave a good overview off all online standing in one place." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6635577) EC Evan C. Director of Patient Engagement > "As stated above I was a bit disappointed with it results data from the surveys I sent out to customers. When using a rating scale system..." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___3578231) SL Susana L. Director of strategy > "We use it with all our clients and have seen significant improvements." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6814657) ST Scott T. President > "Onboarding was a nightmare." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6338092) DH Dan H. Director of Social Media > "We had a rocky start with the platform and account services really went above and beyond like we do with our clients to help our partnership..." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6332126) AH Anne H. Broker > "Well, they did NOT help and did NOT solve the problem!!!" [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6439946) OL Orlando L. President > "You can link your third-party review pages (Facebook, Google, BBB, etc.) and have one single link that provides the customer the opportunity..." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___4761113) VR Verified Reviewer Salon Owner > "I’ve had a problem for 2 months now and paid over $600 USD for a product that doesn’t work." [See full review](https://www.capterra.com/p/152997/BirdEye/#GetApp___4540792) AJ Abby J. Project Manager > "They offer applicable information, high quality tools, and an ever-changing range of product offerings." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6329161) MG Makayla G. Digital Marketing Specialist Manager > "The only con I have is that sometimes the clients feel like it's too customizable and get overwhelmed during the initial introduction to..." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___3344006) AI Alex I. Product Strategy Specialist > "I like creating different templates and customizing settings." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___3341581) EV Ellie V. Client Manager > "The only bad thing about Birdeye is that is doesn't integrate with all CRM systems." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6822439) E Enes Ö. Game Developer > "It is an excellent product with a user-friendly interface." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___4206527) JR Jason R. manger > "The lack of customer service it seemed like you couldn't get a word and all they did was talk never really nothing listen" [See full review](https://www.capterra.com/p/152997/BirdEye/#SoftwareAdvice___6831173) MK Michele K. Reputation Specialist > "Fairly easy user interface - although sometimes at the cost of functionality (or self-customization)." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___3759197) KS Kristen S. Specialist > "Some of our customers complained about the birdeye reps that would call them." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___6054375) JN Jacob N. Marketing Coordinator > "Integration is not too difficult and features outweigh other platforms." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___4472051) E Enes Ö. Game Developer > "Customer service is a little late to issues." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___4206527) PB Pamela B. Practice Director > "The integration with our business processes were seamless." [See full review](https://www.capterra.com/p/152997/BirdEye/#Capterra___3605637) VR Verified Reviewer VP Marketing > "Their people are not trust worthy and their support is very bad." [See full review](https://www.capterra.com/p/152997/BirdEye/#GetApp___4899687) [View Reviews](https://www.capterra.com/p/152997/BirdEye/reviews/) AF Annie F. Office manager > "I didn't have the ability to text before and this has saved me so much time." [See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___7045257) SJ Shawn J. Office Manager > "You cannot edit info easily or at all on certain situations." [See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___7046509) NH Nathan H. Chiropractor > "The two way texting and appointment reminder software are wonderful to use." [See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___6840791) CF Carolyn F. Office Manager > "I feel that we should have had the ability to terminate the online forms portion of the contract due to the service issue and then the..." [See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4839547) TR Tamara R. Sales Manager > "We’re extremely satisfied with their customer care and highly recommend them to any healthcare practice looking to elevate their..." [See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___6828405) MM Mark M. chiropractor > "Underwhelmed with entire experience." [See full review](https://www.capterra.com/p/187669/Doctible/#SoftwareAdvice___6706694) FZ Fanrui Z. Dentist > "It's great, our patients love the appt reminders and being able to communicate with the office via text message." [See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___6046812) VR Verified Reviewer Consumer Advocate > "We yielded to their way too aggressive, over-the-top offer of trying their patient communicator system for 30 days, and by day 28 we had..." [See full review](https://www.capterra.com/p/187669/Doctible/#GetApp___4440575) TR Tamara R. Sales Manager > "Their platform is intuitive and efficient, and the support team is absolutely brilliant." [See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___6828405) JL Julie L. Office Manage > "Not fair when they didn't hold up to their agreement to provide a service to our office. " [See full review](https://www.capterra.com/p/187669/Doctible/#GetApp___5081979) MT Melissa T. Administrator > "Everything from office to patient communication, appointment reminders and notifications to forms and patient information is streamlined..." [See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4868725) MR Mellissa R. Office Manager > "Not much I can say that I dislike; other than if a patient cancels or we cancel an appointment and it is the day of patients sometimes..." [See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4921744) DH Deena H. OFFICE MANAGER > "We use the Doctible for Reviews with have been a great in getting new patients to schedule with us and to improve our practice with how..." [See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4868201) JL Julie L. Office Manage > "They claim to have corrected this issue several times, but it keeps happening." [See full review](https://www.capterra.com/p/187669/Doctible/#GetApp___5081979) CF Carolyn F. Office Manager > "One feature our office likes about Docitble is the ability to send links specific to our office locations." [See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4839547) VR Verified Reviewer Consumer Advocate > "Like I mentioned above, getting ahold of anyone directly was futile and it took two days from the time we encountered this glitch to..." [See full review](https://www.capterra.com/p/187669/Doctible/#GetApp___4440575) AN Amy N. Chiropractic Assistant > "The best feature for us has been the texting - patients love it and it keeps the front desk staff free from more tedious/routine phone..." [See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4829844) CF Carolyn F. Office Manager > "We weren't able to open the files that were being completed by our patients." [See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4839547) KB Kim B. Office Manager > "Most reviews were great, a couple weren't, but either way it gave us a chance to engage with the patients and try to improve when needed...." [See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___5014722) MA Marianne A. Asst. Office Manager > "The group text feature has been having issues for a while." [See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4897563) RC Richard C. Provider > "I simply ask to sent a text that allows them to say something nice about their experience." [See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___6037894) CL Cynthia L. Co owner > "You can’t afford NOT to!!!" [See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___5034010) TR Tamara R. Sales Manager > "Doctible has been a game-changer for our practice!" [See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___6828405) AY Amor Y. Clinical Administrator > "It doesn't seem to be able to fully integrate with the Dentrix." [See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4455018) KC Kristi C. Finance and Insurance Coordinator > "Navigation is key and the customizable templates allow us to effectively communicate with our patients quickly and effectively." [See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4884279) TC Taylor C. Office Manager > "Some patients accidentally opt out and still want to be messaged." [See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4643891) DM Denise M. Practice Manager > "It has increase our engagement and the number of our reivews." [See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___6014035) SD Sonja D. Practice Manager > "We thought financially it made sense to leave because of this; however, both times we were highly disappointed and came back to Doctible." [See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4834712) MR Mellissa R. Office Manager > "I love the sms feature more often than not you get a response from patients quicker than you would be able to actually speak with them if..." [See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4921744) HG Holl G. Office Manager > "We had to turn down the amount patients were asked to review us!" [See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4801377) GC Gilcher C. Owner > "Thanks to Doctible, our patients automatically get text messages after their visit making it easier than ever to share their positive..." [See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4966381) CD Crissy D. Manager > "I still have to do the work unless you pay more for automation." [See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4793486) FZ Fanrui Z. Dentist > "How easy the program is to use, the reminders our patients get are wonderful and customizable" [See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___6046812) VR Verified Reviewer Consumer Advocate > "If I could I would give this company 0 stars." [See full review](https://www.capterra.com/p/187669/Doctible/#GetApp___4440575) SR Shelly R. Office Manager > "The best take away from using Doctible was the amount of reviews generated and posted directly to Google not through a third party." [See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4879906) MH Misty H. Financial Coordinator > "At this time I do not have any feature that I don't like." [See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___5000855) MK Maria K. Dental Hygiene > "They also helped make the reviews available on our website (Google and non Google reviewers) so all future patients could see them. " [See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4864292) AM Alexander M. Owner > "I was promised that they would add additional platform to the review generator within two weeks I have been with them two month and this..." [See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___2441198) MI Maryclaire I. Office Manager > "Doctible connects our clinic with our patients on a daily basis. If communication is the key, you want to use Doctible." [See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4778103) RR Rosita R. Dentist > "Don't sign contract until you know that they are not fully integrated with Dentrix. " [See full review](https://www.capterra.com/p/187669/Doctible/#GetApp___2735647) RA Riad A. Practice Manager > "Doctible offers a low barrier-to-entry entry option; utilizing patient feedback to generate interest and awareness." [See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4936805) AM Alexander M. Owner > "A lot features missing not a good fit for money they charge" [See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___2441198) KW Kristy W. Office Manager > "We love that we can contact our patients thru text and our patients love the reminders and ease of communication with us." [See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4666509) RR Rosita R. Dentist > "Once they get you signed up, you are persona non grata to them, off to the next victim. " [See full review](https://www.capterra.com/p/187669/Doctible/#GetApp___2735647) KL Katie L. Office Manager > "It is nice that the patient can determine what platform they would like to review us on: Google, Facebook, or Internal are the platforms..." [See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4801162) AY Amor Y. Clinical Administrator > "It doesn't seem to be able to fully integrate with the Dentrix." [See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4455018) LL Lilandra L. Office Manager > "It has helped take our business to the next level, and we have gotten many more patients due to the reviews we have received and have..." [See full review](https://www.capterra.com/p/187669/Doctible/#Capterra___4669019) RR Rosita R. Dentist > "Don't sign contract until you know that they are not fully integrated with Dentrix. " [See full review](https://www.capterra.com/p/187669/Doctible/#GetApp___2735647) [View Reviews](https://www.capterra.com/p/187669/Doctible/reviews/) ## User interface 4.68 (707) [Doctible](https://www.capterra.com/p/187669/Doctible/) 4.80 (265) ### Features Birdeye Top features 46/50 - Adaptive Learning - AI Copilot - AI/Machine Learning - AI Text Generation - Alerts/Notifications - API - Automated Responses - Autonomous Task Execution - Brand Management - Competitive Analysis - Competitive Intelligence - Corporate Reporting - CRM Integration - Cross-system Integration - Customer Advocacy - Customer Experience Management - Customer Feedback - Customizable Fields - Customizable Reports - Dashboard - Decision Making - Employee Advocacy - Employee Performance - Engagement Tracking - Generative AI - Hashtag Tracking - Keyword Tracking - Media Monitoring - Multi-Channel Distribution - Multi-step Planning - Negative Feedback Management - Predictive Analytics - Proactive Assistance - Reporting/Analytics - Response Management - Revenue Reporting - Review Monitoring - Review Request - Review Sharing - Scoring - Search/Filter - Sentiment Analysis - SEO Management - Social Media Integration - Social Media Management - Social Networks Monitoring - Team Workflow - Template Management - Third-Party Integrations - White Label [See all features](https://www.capterra.com/p/152997/BirdEye/#features) Doctible 16/50 - Adaptive Learning - AI Copilot - AI/Machine Learning - AI Text Generation - Alerts/Notifications - API - Automated Responses - Autonomous Task Execution - Brand Management - Competitive Analysis - Competitive Intelligence - Corporate Reporting - CRM Integration - Cross-system Integration - Customer Advocacy - Customer Experience Management - Customer Feedback - Customizable Fields - Customizable Reports - Dashboard - Decision Making - Employee Advocacy - Employee Performance - Engagement Tracking - Generative AI - Hashtag Tracking - Keyword Tracking - Media Monitoring - Multi-Channel Distribution - Multi-step Planning - Negative Feedback Management - Predictive Analytics - Proactive Assistance - Reporting/Analytics - Response Management - Revenue Reporting - Review Monitoring - Review Request - Review Sharing - Scoring - Search/Filter - Sentiment Analysis - SEO Management - Social Media Integration - Social Media Management - Social Networks Monitoring - Team Workflow - Template Management - Third-Party Integrations - White Label [See all features](https://www.capterra.com/p/187669/Doctible/#features) ### Recognition Birdeye is recognized as a top-rated tool in 4 Capterra Shortlist reports No recognitions have been awarded to Doctible ### Deployment & support Birdeye Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Doctible Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Birdeye - By Birdeye - Located in United States - Founded in 2012 Doctible - By Doctible - Located in United States - Founded in ## Popular Comparisons [Birdeye](https://www.capterra.com/p/152997/BirdEye/)[4.68 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) vs [ReputationStacker](https://www.capterra.com/p/160682/ReputationStacker/)[4.93 (59)](https://www.capterra.com/p/160682/ReputationStacker/reviews/) Contact vendor for pricing Price $63/month 4.6 Features 4.9 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/152997-160682/BirdEye-vs-ReputationStacker) [Doctible](https://www.capterra.com/p/187669/Doctible/)[4.80 (265)](https://www.capterra.com/p/187669/Doctible/reviews/) vs [ModMed](https://www.capterra.com/p/124590/EMA/)[4.48 (566)](https://www.capterra.com/p/124590/EMA/reviews/) $249/month Price Contact vendor for pricing 4.8 Features 4.5 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/124590-187669/EMA-vs-Doctible) [Birdeye](https://www.capterra.com/p/152997/BirdEye/)[4.68 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) vs [Trustpilot](https://www.capterra.com/p/169618/Trustpilot/)[4.47 (1,206)](https://www.capterra.com/p/169618/Trustpilot/reviews/) Contact vendor for pricing Price $299/month 4.6 Features 4.4 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/152997-169618/BirdEye-vs-Trustpilot) [Doctible](https://www.capterra.com/p/187669/Doctible/)[4.80 (265)](https://www.capterra.com/p/187669/Doctible/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (859)](https://www.capterra.com/p/195467/Care-Patron/reviews/) $249/month Price $0 4.8 Features 4.3 4.8 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/187669-195467/Doctible-vs-Care-Patron) [Birdeye](https://www.capterra.com/p/152997/BirdEye/)[4.68 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) vs [rater8](https://www.capterra.com/p/177794/rater8/)[4.98 (183)](https://www.capterra.com/p/177794/rater8/reviews/) Contact vendor for pricing Price $109/month 4.6 Features 4.9 4.7 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/152997-177794/BirdEye-vs-rater8) [Doctible](https://www.capterra.com/p/187669/Doctible/)[4.80 (265)](https://www.capterra.com/p/187669/Doctible/reviews/) vs [Emitrr](https://www.capterra.com/p/215815/Emitrr/)[4.84 (150)](https://www.capterra.com/p/215815/Emitrr/reviews/) $249/month Price Contact vendor for pricing 4.8 Features 4.7 4.8 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/187669-215815/Doctible-vs-Emitrr) [Birdeye](https://www.capterra.com/p/152997/BirdEye/)[4.68 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) vs [Brand24](https://www.capterra.com/p/149054/Brand24/)[4.70 (255)](https://www.capterra.com/p/149054/Brand24/reviews/) Contact vendor for pricing Price $199/month 4.6 Features 4.4 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/149054-152997/Brand24-vs-BirdEye) [Doctible](https://www.capterra.com/p/187669/Doctible/)[4.80 (265)](https://www.capterra.com/p/187669/Doctible/reviews/) vs [Weave](https://www.capterra.com/p/141842/Weave/)[4.34 (673)](https://www.capterra.com/p/141842/Weave/reviews/) $249/month Price $199/month 4.8 Features 4.3 4.8 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/141842-187669/Weave-vs-Doctible) [Birdeye](https://www.capterra.com/p/152997/BirdEye/)[4.68 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) vs [Hootsuite](https://www.capterra.com/p/121701/HootSuite/)[4.37 (3,803)](https://www.capterra.com/p/121701/HootSuite/reviews/) Contact vendor for pricing Price $399/month 4.6 Features 4.3 4.7 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/121701-152997/HootSuite-vs-BirdEye) [Doctible](https://www.capterra.com/p/187669/Doctible/)[4.80 (265)](https://www.capterra.com/p/187669/Doctible/reviews/) vs [Solutionreach](https://www.capterra.com/p/160916/Solutionreach/)[3.81 (236)](https://www.capterra.com/p/160916/Solutionreach/reviews/) $249/month Price $329/month 4.8 Features 3.8 4.8 Ease of Use 3.9 [View full comparison](https://www.capterra.com/compare/160916-187669/Solutionreach-vs-Doctible) [Birdeye](https://www.capterra.com/p/152997/BirdEye/)[4.68 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) vs [Referrizer](https://www.capterra.com/p/144990/Referral-Marketing-Automation/)[4.80 (197)](https://www.capterra.com/p/144990/Referral-Marketing-Automation/reviews/) Contact vendor for pricing Price $99/month 4.6 Features 4.7 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/144990-152997/Referral-Marketing-Automation-vs-BirdEye) [Doctible](https://www.capterra.com/p/187669/Doctible/)[4.80 (265)](https://www.capterra.com/p/187669/Doctible/reviews/) vs [Phreesia](https://www.capterra.com/p/131633/Phreesia/)[4.28 (169)](https://www.capterra.com/p/131633/Phreesia/reviews/) $249/month Price Contact vendor for pricing 4.8 Features 4.2 4.8 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/131633-187669/Phreesia-vs-Doctible)