Helping businesses choose
better software since 1999
better software since 1999
Guides & Research
Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
Landbot.io has been created for any company that wants to improve customer engagement and increase conversion rates through automated chabot flows.
Customerly helps 27000+ worldwide companies to acquire, automate and retain customers. We serve SMB SaaS at the best.
What I liked most about landbot.io is the ease of use. It's very intuitive and the end result is great.
The lack of integrations (DB, Media output), harsh deploying and difficulty to take action for humans.
I have built a few for myself as well as for clients of mine and was always super excited with the results.
The only negative thing I found so far is that if you build a chat bot with a complicated logic and 100+ Dialog blocks even strong PC is experiencing lack of resources.
The ease of use and short learning curve it takes to get rolling and using the features makes this platform really awesome and fun to use.
It does not have a mobile app so it is hard to manage.
The ease to set up and implement was definitely the highlight. Being able to set up a decision tree in the app, copy the html into a webpage, and have it work seamlessly was great.
Two weeks later I didn't hear back so I reached out again only to find out that the ticket was in the wrong queue.
There are some very useful elements within the customerly suite and as long as they remain supported it will be a very good product for the SME market.
The UI is often buggy and confusing to use, and the customization features are severely lacking.
Everything is very easy to use integrations, automations, chat, it's really a great software that is helping a lot managing and growth the communication.
Strangely this was never specifically setup nor could we find any settings that would do this. We have been trying to contact support for a couple of days now but no one answers.
The features that provides are the perfect ones in order to run a SaaS business like ours. Is perfect for client support and also notifying them about new updates and product releases.
The email delivery rate has been extremely low for quite some time, and the technical customer support really lacking, even when we suggested a signing problem affecting delivery rates.
Helpful for generating instant leads from our site. Ability to reply instantly from mobile app is brilliant.
We changed monthly plans again, then. Opsssss... enterprise plan has another limit (not written anywhere) of 5000 contacts, so you have to pay more and now they locked a functionalities.
Landbot
Customerly
Top FeaturesLandbot
--
Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.
Products similar to those you're currently comparing:
