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Landbot vs Alana: Which is a better fit?

Updated on August 25th, 2024
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Summary
Features in Chatbot
25
Best performer
30
  • A/B Testing
  • Augmented Analytics
  • Automated Responses
6
30
  • Customer Experience Management
User satisfaction
4.4
User reviews70
Ease of use
4.5
Functionality
4.1
Value for money
4.0
Customer support
4.2
4.8
User reviews25
Ease of use
4.8
Functionality
4.6
Value for money
4.6
Customer support
4.7
Price starts from
Monthly subscription
Free version
Free trial
--
Monthly subscription
Free version
Free trial
Best for

Landbot.io has been created for any company that wants to improve customer engagement and increase conversion rates through automated chabot flows.

Hi, I'm Alana, a proprietary artificial intelligence built for customer service, marketing and sales. I was born to improve the relationship between brands and customers.

User reviews
pros & cons
1 / 4
View Reviews
Not enough reviews
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
153051
5 screenshots
215759
1 screenshot

Landbot

Top Features
25/30
  • Automated Routing
  • Customer Experience Management
  • Customer Surveys
  • Language Detection
  • Transcripts/Chat History
  • A/B Testing
  • AI/Machine Learning
  • Augmented Analytics
  • Automated Responses
  • Canned Responses
  • Chatbot
  • Code-free Development
  • Contextual Guidance
  • Customer Support
  • Customizable Branding
  • For Sales/Marketing
  • Intent Recognition
  • Lead Capture
  • Lead Qualification
  • Live Chat
  • Multi-Channel Communication
  • Multi-Language
  • Natural Language Processing
  • Pre-Configured Bot
  • Proactive Chat
  • Process/Workflow Automation
  • Query Suggestions
  • Sentiment Analysis
  • Transfers/Routing
  • Virtual Assistant
See All features
Hide Chatbot Software Features -

Alana

6/30
Show Chatbot Software Features +

Landbot

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Alana

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Landbot
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Alana
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Landbot
  • By Landbot
  • Located in Spain
  • Founded in 2015
Alana
  • By Alana AI
  • Located in United Kingdom
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