# Compare Connecteam vs Account Ability 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Connecteam and Account Ability based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/153140-154484/Connecteam-vs-Account-Ability

---

# Connecteam vs Account Ability Features and Cost Comparison

Last updated June 18th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ConnecteamAccount Ability2/4 selected

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.6 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/)

[Account Ability](https://www.capterra.com/p/154484/Account-Ability/)[4.9 (219)](https://www.capterra.com/p/154484/Account-Ability/reviews/)

[## Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.6 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting Price

$29.00/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.7

Customer Service

4.6

Reviews Sentiment

Based on [5,298 reviews](#user-reviews)

Positive

5,068

Neutral

191

Negative

39

[## Account Ability](https://www.capterra.com/p/154484/Account-Ability/)[4.9 (219)](https://www.capterra.com/p/154484/Account-Ability/reviews/)

Starting Price

$499.95one time

Value-for-Money

4.7

Functionality

4.8

Ease of Use

4.6

Customer Service

4.9

Reviews Sentiment

MB

RC

LR

Based on [219 reviews](#user-reviews)

Positive

217

Neutral

1

Negative

1

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 1,736 reviews from employee communication tools software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

71%Fit

Not enough reviews

Feature ratings

Mobile Access

4.7

Communication Management

4.6

Chat/Messaging

4.7

Single Sign On

2.0

Mass Notifications

\--

\--%Fit

Missing features

Feature ratings

Mobile Access

NA

Communication Management

NA

Chat/Messaging

NA

Single Sign On

NA

Mass Notifications

NA

User satisfaction

User satisfaction

4.6

User reviews[5,298](https://www.capterra.com/p/153140/Connecteam/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.5

Customer support

4.6

User satisfaction

4.9

User reviews[219](https://www.capterra.com/p/154484/Account-Ability/reviews/)

Ease of use

4.6

Functionality

4.8

Value for money

4.7

Customer support

4.9

Price starts from

Price starts from

$29Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$499.95Per User, One Time

-   Free version
-   Free trial

Best for

Best for

Connecteam is designed to meet the needs of those in non-desk industries, like construction, healthcare, and retail. The app is ideal for businesses who want to improve & simplify team management.

Best for

Accounting Firms, Law Offices, Educational Institutions, Charitable Organizations, Casinos, Government, Financial Institutions, Actuaries, Retirement Planning, Credit & Collections, Staffing Companies

## User reviews

Pros & cons

JC

Julia C.

HR

> "It offers a wide range of tools that help us manage scheduling, communication, and daily operations all in one place, which has been extremely helpful for our team. While we’re still learning all of its..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7131626)

JS

Justin S.

Operations Manager

> "There’s a lack of clear hierarchy and logical grouping between modules (time tracking, HR, documents, tasks, etc.), and the back-and-forth between admin view and employee view is not seamless."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7103345)

RS

Radha S.

Legal Assistant

> "Having scheduling, time tracking, task management, communication, and basic HR tools in one mobile‑friendly app made day‑to‑day operations more organized and efficient."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7137070)

LW

Laura W.

Marketing Coordinator

> "Periodic bugs and problems with the GPS-tracking might lead to payroll problems, and to establish granular user access to temporary weekend crew, it is necessary to call their sluggish customer service."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7100699)

AM

Amy M.

Owner

> "One of the features we use most frequently is photo sharing, which allows team members to document installations, production progress, and completed projects in real time."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7164146)

BF

Bethany F.

Executive Director

> "There is no way to update the shift time if you forget to log in on time. If an employee starts their shift, and notices 10 mins in their forgot to start, they have to remender to update the time after..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7156496)

RS

Radha S.

Legal Assistant

> "All‑in‑one platform – Connecteam brings scheduling, time tracking, task management, communication, and HR tools into one app, reducing the need to juggle multiple systems."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7137070)

DH

Denise H.

Executive Director

> "inability to set up permanent recurring schedules. While things occasionally change due to illnesses and vacations, all of our staff always works the same schedule, and it's inconvenient to have to copy..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7136087)

KO

Krysti O.

Program Director

> "The mobile app makes it convenient for employees to stay informed and connected, and it helps streamline daily operations while reducing the need for multiple systems."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7166399)

CT

Cindy T.

CFO

> "I can’t see where my workers go to if they do 2 or 3 different jobs in a day. If they leave one job and go to another one, it shows where they clock in and out but not if they are traveling."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7107695)

Kandi N.

Director of Operations

> "I love the job scheduling, group and individual chats, team updates, event invitation with RSVP, time tracking, PTO/Sick day requests - great all in one platform."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7109973)

AS

Amy S.

Account Coordinator

> "I dislike when you edit a message, even if i click in the center of the message, as soon as you start typing it takes you back to the end of the message."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7083696)

AB

Allison B.

Executive Director

> "Connect team provides a quick way for me to post, approve, and edit shift schedules, giving my employees enough time and flexibility to confirm shifts or communicate scheduling needs."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7173154)

TB

Teresa B.

Owner

> "I don't feel like the sales reps are very transparent with what modules are covered in each hub and informing customers they have to subscribe to the expert level in each hub to get the same services as..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6879693)

BC

Brendan C.

Lab Manager

> "The mobile app works well for field staff, and features like scheduling, forms, and announcements help keep everyone aligned in real time."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7083099)

AJ

Amy J.

Youth Services Supervisor

> "Something I didn't love, as an admin, is when reviewing shift requests, how easy it is to slip up when rejecting a request. When I am looking at requests on the desktop, once I accept or reject one, the..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7134406)

CS

Charlie S.

Managing Director

> "Conncteam is an easy-to-use programme at an incredible price, with an extremely great range of features which allow us to keep track of all our timesheets using the time tracking feature, our schedule,..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7109397)

TS

Tannya S.

Vice President

> "Additionally, the "break" option is frustratingly difficult for my employees to utilize a simple 15 minute break; therefore, they have to completely log off before taking a break."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7161092)

KV

Keely V.

Creative Operations

> "I like Connecteam for the real-time ability for staff to clock their work hours, the way they can edit those hours, and the flexibility of the platform."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7165847)

JS

Justin S.

Operations Manager

> "I often have to click through multiple menus to find basic functions, which slows down workflow and creates unnecessary friction for managers trying to move quickly."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7103345)

KO

Krysti O.

Program Director

> "It provides an easy way to communicate with staff, manage schedules, share documents, assign tasks, and track completion all in one place."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7166399)

BW

Bree W.

Operations Manager

> "When we switched from the small business plan to the paid version, it was a quite a shock that you have to buy each plan separately (Operations, HR & communications) especially because the small..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7073895)

EC

Edward C.

Customer Service Manager

> "We use it at a college bookstore, and it provides us with a perfect hub to interact with our student employees, which doesn't need a phone list or email list."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7075751)

AB

Adrian B.

Administrative Assistant

> "The one thing I dislike is how you have to confirm each shift. Since we do our shifts a month in advance, there are like 15 shifts I have to go in and confirm."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7101213)

AM

Amy M.

Owner

> "I can leave it open on both my phone and computer throughout the day, which allows me to stay connected whether I am in the office, on a job site, or traveling between client meetings."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7164146)

AS

Anthony S.

CIO

> "However, those positives have been overshadowed by missing functionality, costly module-based pricing, and integration limitations that directly impacted our payroll process."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7160900)

ER

Ethan R.

office staff

> "The platform offers useful tools for communication, scheduling, and task management, making it easier to stay organized and keep teams connected."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7175084)

LW

Lindsay W.

Operations Manager

> "Doesn't link with our software for time tracking. Because of this, it takes more time to run payroll and divide out the jobs."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7173026)

JL

Jesse L.

Sales Manager

> "We were able to condense three of our platforms into Connecteam which not only saved money but allowed us to have one platform, making it much easier for our staff to find what they need."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7113321)

SC

Stephen C.

Co-owner

> "It hides features behind paid upgrades, which wouldn't be the worst, except it flaunts them in your face, so you click them thinking you can do something, only to find they require an upgrade."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7077493)

JS

Justin S.

Operations Manager

> "This reduces manual administrative work, minimizes paper processes, and creates a centralized digital system for compliance and documentation."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7103345)

CK

Connie K.

Accounting Administrator

> "That time records are not saved. If an employee leaves, their record has to be deleted/erased so that they don't show up on the time clock list."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7146519)

DF

Davids F.

Manager

> "The platform helps organize daily work, improve visibility, and reduce manual follow-up. Although there is a small learning curve in the beginning, once everything is set up, it becomes a very useful..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7126912)

ML

Martha L.

Payroll and Admin Specialist

> "If you are on a plan where you pay monthly and your payment does not clear, then you will not be allowed in to see anything at all."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7132298)

AW

Allen W.

Rollingstock Maintenance Team Leader

> "The communication tools were also extremely useful, allowing instant updates, announcements, and messaging between staff members without relying on separate apps."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7154443)

CB

Cameron B.

Office admin

> "I don't like the limitations on the geotracking feature - i would like to be able to change where my employees clock in without having to change it for everyone."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7120241)

JA

Jonathan A.

Project Manager

> "The ability to build custom checklists for installs and attach photos directly to a job is huge for documentation."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7151210)

AW

Allen W.

Rollingstock Maintenance Team Leader

> "I also found that certain advanced features and integrations are locked behind higher-priced plans, which may not suit businesses with limited budgets."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7154443)

HL

Hannah L.

Business Systems Specialist

> "Between the AI chat feature that actually helps you learn the platform, the live webinars, the Facebook community, and the Connecteam setup team, we’ve never felt like we were figuring things out on our..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7090960)

KS

Karen S.

RGV Director

> "It can get confusing because on my laptop I have it in the normal time and month/day format, but sometimes the app will be 24 hr and day/month"

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7141487)

AS

Amy S.

Vice President

> "I requested help creating one custom form and the assistance I received was 5 stars. Once I understood the logic and limitations, I have been able to create my own forms too."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7119538)

KF

Kandace F.

Operations Manager

> "For a remote team of workers on a more typical 9-5 schedule, it is actually difficult to set up those repetitive regular shifts for all of your team members."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7172667)

MM

Michael M.

Owner

> "The platform covers everything I need in one place — time tracking, scheduling, communication, and employee management."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7164417)

TV

Talia V.

Head of Content

> "Occasionally voice messgaes and chat notifications don't work for a short period, typically when updates are being made to the app."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7100049)

JS

Justin S.

Operations Manager

> "The platform works, but when you’re operating across locations with dozens of employees, ease of navigation, reporting clarity, and streamlined admin controls become critical."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7103345)

MC

Macy C.

Administrative Assistant

> "I struggled to find some necessary settings, especially to set up admins with the proper access when they needed to see only certain employee's timesheets."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7089057)

RN

Rykki N.

Director

> "It has saved a lot of administrative time and employee's enjoy being able to do time tracking on their phones, see fun updates, etc."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7168443)

AH

Amanda H.

Owner

> "Edits aren't prompted when submitted by employees. When an employee manually edits their sheet, you aren't notified right away."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7118911)

TT

Travis T.

CEO

> "All-in-one platform – Time tracking, scheduling, communication, and task management in one place reduces the need for multiple apps."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7088953)

KC

Kenneth C.

Vice President

> "Also the app is way slower than the website and will freeze/glitch if you try to enter all of my available shifts at one time."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7084827)

TY

Tommy Y.

Head Chef Patron

> "Finally a free time tracking app for my staff and being able to keep all my employee files in one place is amazing"

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7111187)

HE

Hazen E.

President

> "It's a nice app, however it doesn't work great for our team as we work remotely. As the app requires data we have difficulty staying connected at times"

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7153906)

AJ

Amy J.

Youth Services Supervisor

> "It is good for tracking actual hours and keeping everyone accountable, with our previous method of just tracking on paper things could get a little vague, so I appreciate the specificity."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7134406)

KF

Kandace F.

Operations Manager

> "My only issue, is that it is a deep program with many capabilities, and although it is very user friendly, they do not provide much guidance or live assistance when you purchase this product."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7172667)

AM

Angela M.

Manager

> "I would like to be able to save a monthly calendar that shows all the dates, employees for each day of the month at one time. And I would like to be able to select a specific day on the app well into..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6871331)

SB

Salvador B.

Administrative Assistant

> "Does not always show accurate location when clocking in (one time it logged that I clocked in from a location I only visited the day before)"

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7133003)

AK

Alexis K.

President

> "Appreciate the mobile capabilities, allows overnight shift scheduling, value for money (free for 10 users), appreciate ability to see pay rate or assigning various roles."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7071914)

DS

Devin S.

Operations Manager

> "However, lately we just switched to ADP time management due to over the past 3 weeks many of my user's reported issues with the system not resetting."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7077772)

Ankith T.

Software Engineer

> "This software makes user access management simple by allowing admins to control permissions based on employee roles and responsibilities."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7148282)

TA

Tony A.

GM

> "For example, adding a geofence seperatley seems unwarranted when the Job has an address and the Schedule includes an address as well."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7077114)

JW

John W.

Owner

> "We use a daily form to communicate amount of work done a cleaning site for our biggest customer and it over night improved our relationship with them and increased productivity and trust with them."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7040850)

Kaitlyn M.

Human Resources Director

> "Instead, each time we ask for a status update, we are asked to complete additional tasks—many of which are repetitive or irrelevant at this stage."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7134370)

RS

Raquel S.

Solar, Electrical and Air Conditioning

> "We primarily use the time clock feature, it is easy for our employees to use and the GPS tracking is really great to keep track of the team throughout the day."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7085710)

EC

Edward C.

Customer Service Manager

> "The con is that not every department in our organization uses it. If I could pick one con is that adding new users should be easier."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7075751)

JS

Justin S.

Operations Manager

> "For growing teams and multi-location operations, this level of automation is essential to maintaining structure, compliance, and operational efficiency."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7103345)

JW

Janet W.

Office Manager

> "The only drawback for us is if an employee has cellphone issues where they cannot connect to the app. "

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7090396)

VR

Verified Reviewer

Site Manager

> "Specifically, the time tracking, the team chat features, and the customized employee profiles were the most helpful best features to us, in the construction industry."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6871060)

RF

Ryan F.

Customer Service

> "There are a few downsides, like occasional small bugs or notification issues, and the pricing can increase as your team grows."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7123820)

Isaias S.

Accounting Assistant

> "One of our favorite features is the Time Clock it makes tracking hours simple and accurate, which saves us a lot of time and headaches"

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6862653)

ES

Emily S.

HR Officer

> "One area for improvement would be the Tasks feature. While it’s useful for basic to-do lists, it doesn’t yet fully support task-oriented workflows in the way tools like Asana do."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6862688)

Isaias S.

Accounting Assistant

> "It’s been a reliable tool that helps streamline scheduling, time tracking, communication, and task management for our team. While there have been a few minor bugs or delays, the app works well overall..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6862653)

CB

Cole B.

General Manager-Woodinville

> "I've turned off notifications for scheduling but still find that I get a lot more notifications than I need to be receiving--and I'm the general manager, so I usually need to be in the know."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7119565)

KA

KATHERINE A.

OFFICE MANAGER

> "Users appreciate the features like clock in/out, GPS tracking, timesheets, templates for recurring shifts, etc."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7049121)

WR

Wilhmenia R.

Manager

> "The app struggles in low‑reception environments, affecting GPS breadcrumbs and form submissions."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7162249)

JA

Jefferson A.

Manager

> "Is an app that makes the day ease to go by, a lot of options to customize what is needed for the daily tasks, the main interface works pretty good with all the news and infos that we need to pass along..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6874722)

CS

Crystal S.

Director of Operations

> "The only issue we have had is occasionally the GPS does not pick up properly for the breadcrumbs but that may not even be a Connecteam issue."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7085335)

RS

Radha S.

Legal Assistant

> "Clear communication tools – In‑app chat, announcements, and updates made it simple to reach teams quickly and keep everyone informed in one central place."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7137070)

AZ

Adaky Z.

Area Manager

> "Sometimes the app needs to be programmed with some master user and that limits us how we can see or analyze the information"

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7105266)

SA

Stephanie A.

Director of Nursing

> "This platform is all inclusive - scheduler, communications, time off, timesheet, and more, but you can choose which portions of the platform best fit your business needs. "

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7009478)

CB

Camilla B.

Admin and Accounts

> "Occasionally, it's hard to click into a timesheet to add the start time of a shift if someone forgot to sign in."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7109499)

[View Reviews](https://www.capterra.com/p/153140/Connecteam/reviews/)

MB

Mark B.

Manager, Accounting and Defined Contributions

> "It makes the year end tax reporting simpler. If there is an issue, the customer service/help desk team are..."

[See full review](https://www.capterra.com/p/154484/Account-Ability/#Capterra___6706555)

KM

Katie M.

VP of Operations

> "The only downside I’m aware of is when calling in and being “ added to the list “ for customer service to..."

[See full review](https://www.capterra.com/p/154484/Account-Ability/#Capterra___6705924)

RC

Reachell C.

Controller

> "I like the fact that you can email tech support through the software and immediately within a day, I receive..."

[See full review](https://www.capterra.com/p/154484/Account-Ability/#Capterra___6705811)

MB

Mark B.

Manager, Accounting and Defined Contributions

> "Don't have much to add here, perhaps the look of software is a bit out dated, but the that is a non-factor."

[See full review](https://www.capterra.com/p/154484/Account-Ability/#Capterra___6706555)

LAR

Leigh Anne R.

Manager Payroll Services

> "They have always worked with us and we have really been able to make our year end tax form preparation much..."

[See full review](https://www.capterra.com/p/154484/Account-Ability/#Capterra___6712397)

LM

Lisa M.

Owner

> "Don't love that the format of the import files seem to change every year now."

[See full review](https://www.capterra.com/p/154484/Account-Ability/#Capterra___6707487)

LAR

Leigh Anne R.

Manager Payroll Services

> "We love the product and its flexibility importing and exporting data."

[See full review](https://www.capterra.com/p/154484/Account-Ability/#Capterra___6712397)

LF

Lynn F.

Assistant Controller

> "I do not like that I need to download an entire new program every year and set up a new client - this should..."

[See full review](https://www.capterra.com/p/154484/Account-Ability/#Capterra___6321126)

SM

Stephanie M.

Senior Accounting Manager

> "It has a 500 concurrent usage and we are able to use it for our companies that aren't on our main accounting..."

[See full review](https://www.capterra.com/p/154484/Account-Ability/#Capterra___6314819)

JK

Jaye K.

Office Manager

> "Moving around within Account Ability seems a bit cumbersome and your unable to put the entered documents in..."

[See full review](https://www.capterra.com/p/154484/Account-Ability/#Capterra___6315471)

SM

Stephanie M.

Senior Accounting Manager

> "We like the mapping feature on it to export the data from our system into Account Ability."

[See full review](https://www.capterra.com/p/154484/Account-Ability/#Capterra___6314819)

KD

Kamini D.

Associate Manager

> "upload is not user friendly. and need to get the help with customer service every year."

[See full review](https://www.capterra.com/p/154484/Account-Ability/#Capterra___6394459)

KH

Kristi H.

Office Manager

> "The staff was so friendly and helpful and made filing our end of the year taxes, so easy"

[See full review](https://www.capterra.com/p/154484/Account-Ability/#Capterra___6705825)

JK

Jaye K.

Office Manager

> "Does not link to any other software, so everything must be entered manually initially. "

[See full review](https://www.capterra.com/p/154484/Account-Ability/#Capterra___6315471)

RF

ROBERT F.

CPA AND MANAGING PARTNER

> "The ease of getting into the program, getting data in and saved and the ability to print on preprinted forms."

[See full review](https://www.capterra.com/p/154484/Account-Ability/#Capterra___6315085)

TG

Teresa G.

President

> "I think the price if too high to add ACA package. "

[See full review](https://www.capterra.com/p/154484/Account-Ability/#Capterra___6314750)

SD

Sharon D.

Controller

> "I was fortunate to find it when I was a new Controller and needed a solution that I could easily implement..."

[See full review](https://www.capterra.com/p/154484/Account-Ability/#Capterra___6315169)

JJ

John J.

Director, Application Services

> "Cost for ACA is high compared to other portions we license"

[See full review](https://www.capterra.com/p/154484/Account-Ability/#Capterra___6315400)

KB

KAREN B.

Office Manager

> "Ease of use of program, always meets needs for forms and assistance."

[See full review](https://www.capterra.com/p/154484/Account-Ability/#Capterra___6708944)

WF

Warren F.

CPA

> "Many functions I don't use or need because I am a single user."

[See full review](https://www.capterra.com/p/154484/Account-Ability/#Capterra___6314849)

ME

MICHELE E.

CEO

> "THE CUSTOMER SERVICE IS TOP NOTCH AND THE BEST VENDOR WE HAVE WORKED WITH IN A LONG TIME"

[See full review](https://www.capterra.com/p/154484/Account-Ability/#Capterra___6705828)

CS

Candace S.

owner

> "I mistakenly only ordered NEC forms and found out after mailing them out to the owners."

[See full review](https://www.capterra.com/p/154484/Account-Ability/#Capterra___3590581)

AA

Amy A.

Senior Operations Specialist

> "For what we use it for, it is definitely manageable and works great."

[See full review](https://www.capterra.com/p/154484/Account-Ability/#Capterra___6709051)

GR

Garry R.

President

> "ACA product has been an issue for e-file option"

[See full review](https://www.capterra.com/p/154484/Account-Ability/#Capterra___3566249)

JS

Jaime S.

Controller

> "Thru the years the company keeps giving the best support possible, the personnel does a great job."

[See full review](https://www.capterra.com/p/154484/Account-Ability/#Capterra___6706630)

KH

Kristen H.

Accounting Manager

> "It is just clunky and out dated as far as software goes for ease of use."

[See full review](https://www.capterra.com/p/154484/Account-Ability/#Capterra___3563801)

NH

Nancy H.

Benefits Supervisor

> "The support staff is very knowledgable and willing to help with any problems. "

[See full review](https://www.capterra.com/p/154484/Account-Ability/#Capterra___6706569)

CS

Candace S.

owner

> "With taxes, I do not want to make a single error. "

[See full review](https://www.capterra.com/p/154484/Account-Ability/#Capterra___3590581)

AS

Amir S.

IT director

> "Besides the application itself, the support is fast and outstanding."

[See full review](https://www.capterra.com/p/154484/Account-Ability/#Capterra___6705794)

KH

Kristen H.

Accounting Manager

> "The software is not user friendly, nor easy to "figure out". "

[See full review](https://www.capterra.com/p/154484/Account-Ability/#Capterra___3563801)

MB

Mark B.

Manager, Accounting and Defined Contributions

> "The very clear and concise step by step instructions."

[See full review](https://www.capterra.com/p/154484/Account-Ability/#Capterra___6706555)

CB

Christine B.

Accounts Payable

> "It was a bit difficult to use initially without the help of customer support"

[See full review](https://www.capterra.com/p/154484/Account-Ability/#Capterra___2913086)

[View Reviews](https://www.capterra.com/p/154484/Account-Ability/reviews/)

## User interface

4.64 (5,298)

[Account Ability](https://www.capterra.com/p/154484/Account-Ability/)

4.85 (219)

### Features

Connecteam

Top features

42/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity/News Feed
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audience Targeting
-   Audio/Video Messaging
-   Calendar Management
-   Campaign Management
-   Chat/Messaging
-   Collaboration Tools
-   Communication Management
-   Compliance Tracking
-   Content Management
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Digital Signage
-   Document Management
-   Email Management
-   Employee Communities
-   Employee Directory
-   Employee Engagement
-   Employee Onboarding
-   Event Calendar
-   File Sharing
-   Generative AI
-   Knowledge Management
-   Live Streaming
-   Mass Notifications
-   Mobile Access
-   Multi-Channel Communication
-   Multi-Language
-   Newsletter Management
-   Quizzes
-   Read Receipts
-   Real-Time Analytics
-   Real-Time Updates
-   Reporting & Statistics
-   Scheduled Messaging
-   Screensaver Management
-   Secure Data Storage
-   Single Sign On
-   Social Media Integration
-   Space Reservation
-   Surveys & Feedback
-   Task Management
-   Third-Party Integrations
-   Visitor Management

[See all features](https://www.capterra.com/p/153140/Connecteam/#features)

Account Ability

2/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity/News Feed
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audience Targeting
-   Audio/Video Messaging
-   Calendar Management
-   Campaign Management
-   Chat/Messaging
-   Collaboration Tools
-   Communication Management
-   Compliance Tracking
-   Content Management
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Digital Signage
-   Document Management
-   Email Management
-   Employee Communities
-   Employee Directory
-   Employee Engagement
-   Employee Onboarding
-   Event Calendar
-   File Sharing
-   Generative AI
-   Knowledge Management
-   Live Streaming
-   Mass Notifications
-   Mobile Access
-   Multi-Channel Communication
-   Multi-Language
-   Newsletter Management
-   Quizzes
-   Read Receipts
-   Real-Time Analytics
-   Real-Time Updates
-   Reporting & Statistics
-   Scheduled Messaging
-   Screensaver Management
-   Secure Data Storage
-   Single Sign On
-   Social Media Integration
-   Space Reservation
-   Surveys & Feedback
-   Task Management
-   Third-Party Integrations
-   Visitor Management

[See all features](https://www.capterra.com/p/154484/Account-Ability/#features)

### Recognition

Connecteam is recognized as a top-rated tool in 3 Capterra Shortlist reports

Best Value Employee Communication ToolsSoftware (2024) 

Account Ability is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

Connecteam

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Account Ability

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Connecteam

-   By Connecteam
-   Located in United States
-   Founded in 2015

Account Ability

-   By Integrated Data Management Systems
-   Located in United States
-   Founded in 1984

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