# Compare Connecteam vs Square 9 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Square 9 and Connecteam based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/153140-161845/Connecteam-vs-Square-9 --- # Square 9 vs Connecteam Features and Cost Comparison Last updated June 18th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Square 9Connecteam2/4 selected [Square 9](https://www.capterra.com/p/161845/Square-9/)[4.5 (141)](https://www.capterra.com/p/161845/Square-9/reviews/) [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.6 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/) [## Square 9](https://www.capterra.com/p/161845/Square-9/)[4.5 (141)](https://www.capterra.com/p/161845/Square-9/reviews/) Starting Price $50.00/month Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.3 Customer Service 4.4 Reviews Sentiment Based on [141 reviews](#user-reviews) Positive 132 Neutral 6 Negative 3 [## Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.6 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $29.00/month Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.7 Customer Service 4.6 Reviews Sentiment Based on [5,298 reviews](#user-reviews) Positive 5,068 Neutral 191 Negative 39 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 29,625 reviews from document management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Missing features Not enough reviews Feature ratings Document Editing NA Secure Data Storage 4.7 Document Storage 4.7 Email Management \-- Mobile Access 5.0 64%Fit Missing features Feature ratings Document Editing NA Secure Data Storage 4.7 Document Storage 4.5 Email Management NA Mobile Access 4.7 User satisfaction User satisfaction 4.5 User reviews[141](https://www.capterra.com/p/161845/Square-9/reviews/) Ease of use 4.3 Functionality 4.4 Value for money 4.3 Customer support 4.4 User satisfaction 4.6 User reviews[5,298](https://www.capterra.com/p/153140/Connecteam/reviews/) Ease of use 4.7 Functionality 4.5 Value for money 4.5 Customer support 4.6 Price starts from Price starts from $50Per User, Per Month - Free version - Free trial Price starts from $29Flat Rate, Per Month - Free version - Free trial Best for Best for With Square 9, your work flows freely across critical areas like AP, Order Processing, Customer and Vendor Onboarding, and Contracts Management. The result is faster decisions and fewer errors Best for Connecteam is designed to meet the needs of those in non-desk industries, like construction, healthcare, and retail. The app is ideal for businesses who want to improve & simplify team management. ## User reviews Pros & cons GC Greg C. Vice-President of Finance and Administration > "Its performance is solid, and since we primarily use it for the retrieval of finalized AP and AR documents, it has..." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___7075633) KL Karen L. Accounts Payable - Agronomy > "This can cause delays in the amount of time invoices reach their destination to be worked. But, overall, I don't..." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6562702) VR Verified Reviewer Administrative Clerk > "I love Square 9 software as I can prepare all my documents without any issues. Plus if I am out of office I can..." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___7085194) RS Rita S. System Analyst > "Too much time was spent covering low-level concepts such as X button being used to exit the screen." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6717462) KL Karen L. Accounts Payable - Agronomy > "I like Square 9 for the main purpose of getting the invoices entered and directed to the correct personal to work..." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6562702) AjAM Ar-jay Angelo M. System Adminstrator > "The user interface feels a bit outdated, and the initial configuration process can be time-consuming." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6808783) JT Jeremy T. Chief Financial Officer > "Our experience with Square 9 has allowed paperless invoice storage with automated workflows customized to our..." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6837214) MD Meredith D. Finance Specialist > "The worst part of Square9 is that we are not completely reliant on it for our Accounts Payable processing, so when the..." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4834934) NM Nikki M. Office Manager > "It has been a useful tool for everyone in our office for filing, invoice processing, and research. " [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6869079) SB Shawn B. Mgr of Mfg Technology > "There have been times the screen is unresponsive, but not clearly because the application has locked up either. " [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6004039) MH Matt H. IT Manager > "The setup costs and yearly maintenance is very reasonable expaecially compared to other products. " [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___7114727) CA Chris A. .NET Developer > "Training can be outdated and sometimes answers can be flat out wrong on quizzes." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___5073256) CR Candice R. Member Service Representative > "Overall, the program has allowed for us to efficiently improve our imaging/documentation routine to better assist the..." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6610505) SB Shawn B. Mgr of Mfg Technology > "I have found the connection to the server to be very slow and unresponsive at times. " [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6004039) MH Matt H. IT Manager > "Havent needed to contact support very much but when I do, they have resolved our issues quickly" [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___7114727) GM Gauravi M. Learning Designer > "Mobile features are less than what we get on laptop." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4965539) KL Karen L. Accounts Payable - Agronomy > "I also like the fact that it finds duplicate invoices so reducing accidental duplicate payments." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6562702) KL Kathie L. Corp. Finance Mgr > "Integration when purchasing a new scanner was not all that easy" [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4928308) JB John B. System Administrator > "User and group management provides robust access control while remaining easy to configure." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___7055242) TD Tammi D. Assistant to CFO > "The time it takes to "pull" up the document is frustrating. " [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4980346) AF Ashley F. Administrative Assistant > "Overall, Square 9 has been a welcome addition to our office, helping us organize large volumes of data which is easily..." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6580430) Adrian A. Dir of IT > "Server sometimes crashes / administration" [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4980765) CM Candace M. Administrative Assistant > "Its user-friendly interface, robust features, workflow automation, integration capabilities, and excellent customer..." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6294120) KK Kristen K. Accounts Payable/ Business Analyst > "It seems to lag a bit at times." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4936585) GS Gisele S. Manager > "The system is easy to use and access, and the AI feature is a plus." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___7102240) CD Caladonia D. Office Manager > "Honestly, it can be a bit intimidating. " [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___5074418) VR Verified Reviewer Administrative Clerk > "This software is great value for money and the customer support is excellent" [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___7085194) MD Marsha D. Office Manager/Bookkeeper > "I do not like or use the QR code sheet, it is too time consuming and uses too much extra paper" [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4777841) MG Melissa G. Lead IT Support Specialist > "I like that Square 9 can not only store our documents and separate them into convenient archive folders, but we also..." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___5036625) TE Timothy E. CEO > "No, I don't have any document management needs that the Square 9 products don't solve." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4761085) RS Rita S. System Analyst > "It's very interactive and allows for the user to follow along with the tutorials" [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6717462) MD Meredith D. Finance Specialist > "Fixes for those urgent problems do not happen as quickly as we need them done." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4834934) FA Frank A. IT Production Support Lead > "They're a good team to work with." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___7091398) TJ Tracey J. Administrative > "I really can't think of an issue that I dislike." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4980601) DS Deneen S. HR Manager > "The Square 9 system itself is laid out efficiently and stays up to date/modern." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6593233) KK Kristin K. Finance and Admin Assistant > "Can't think of any issues. " [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4988838) KP Kim P. Director of Communications > "It also has allowed us to implement district-wide procedures across all of our buildings that we were not able to do..." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4980270) JG Janine G. Director of HR > "Most of the cons are related to how our IT department has implemented the solution. " [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4840974) TL Trevis L. Managed IT and Solutions Specialist > "Square 9 is an remarkable document management solution that has significantly streamlined our customer's workflow and..." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6370434) JB Jennifer B. VP; Information Technology > "There are some hurdles when it comes to JSON, etc. when you have not had experience with the language. " [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4761528) TR Tom R. IT Director. > "Creation if workflow automation makes us very productive." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6837255) LR Liliana R. HR Support Specialist > "Even though the product is easy to use, it's not fit for employee files." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4854128) ST Sarah T. Accounts Payable > "There are times that our IT department has to go in and fix some things but overall, it is good. " [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6562245) MM Matthew M. IT Manager > "Things happen, stuff may not be configured correctly, etc." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4781550) GM Gauravi M. Learning Designer > "This ensures that the documents are tagged with relevant information, making searching and sorting a breeze." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4965539) LR Liliana R. HR Support Specialist > "It does not provide like subfolders." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4854128) AR Amry R. Receptionist > "It's easy to find your document once it's scanned into square 9." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6413307) LR Liliana R. HR Support Specialist > "The files themselves are not easy to manage or find the documents easily." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___4854128) ST Sarah T. Accounts Payable > "I also like how you can customize every aspect of it." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___6562245) CB Chris B. IT > "Cocky and conceded staff, poorly written code, support unable to provide help for the simplest things." [See full review](https://www.capterra.com/p/161845/Square-9/#Capterra___3167887) [View Reviews](https://www.capterra.com/p/161845/Square-9/reviews/) JC Julia C. HR > "It offers a wide range of tools that help us manage scheduling, communication, and daily operations all in one place, which has been extremely helpful for our team. While we’re still learning all of its..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7131626) JS Justin S. Operations Manager > "There’s a lack of clear hierarchy and logical grouping between modules (time tracking, HR, documents, tasks, etc.), and the back-and-forth between admin view and employee view is not seamless." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7103345) RS Radha S. Legal Assistant > "Having scheduling, time tracking, task management, communication, and basic HR tools in one mobile‑friendly app made day‑to‑day operations more organized and efficient." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7137070) LW Laura W. Marketing Coordinator > "Periodic bugs and problems with the GPS-tracking might lead to payroll problems, and to establish granular user access to temporary weekend crew, it is necessary to call their sluggish customer service." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7100699) AM Amy M. Owner > "One of the features we use most frequently is photo sharing, which allows team members to document installations, production progress, and completed projects in real time." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7164146) BF Bethany F. Executive Director > "There is no way to update the shift time if you forget to log in on time. If an employee starts their shift, and notices 10 mins in their forgot to start, they have to remender to update the time after..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7156496) RS Radha S. Legal Assistant > "All‑in‑one platform – Connecteam brings scheduling, time tracking, task management, communication, and HR tools into one app, reducing the need to juggle multiple systems." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7137070) DH Denise H. Executive Director > "inability to set up permanent recurring schedules. While things occasionally change due to illnesses and vacations, all of our staff always works the same schedule, and it's inconvenient to have to copy..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7136087) KO Krysti O. Program Director > "The mobile app makes it convenient for employees to stay informed and connected, and it helps streamline daily operations while reducing the need for multiple systems." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7166399) CT Cindy T. CFO > "I can’t see where my workers go to if they do 2 or 3 different jobs in a day. If they leave one job and go to another one, it shows where they clock in and out but not if they are traveling." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7107695) Kandi N. Director of Operations > "I love the job scheduling, group and individual chats, team updates, event invitation with RSVP, time tracking, PTO/Sick day requests - great all in one platform." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7109973) AS Amy S. Account Coordinator > "I dislike when you edit a message, even if i click in the center of the message, as soon as you start typing it takes you back to the end of the message." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7083696) AB Allison B. Executive Director > "Connect team provides a quick way for me to post, approve, and edit shift schedules, giving my employees enough time and flexibility to confirm shifts or communicate scheduling needs." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7173154) TB Teresa B. Owner > "I don't feel like the sales reps are very transparent with what modules are covered in each hub and informing customers they have to subscribe to the expert level in each hub to get the same services as..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6879693) BC Brendan C. Lab Manager > "The mobile app works well for field staff, and features like scheduling, forms, and announcements help keep everyone aligned in real time." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7083099) AJ Amy J. Youth Services Supervisor > "Something I didn't love, as an admin, is when reviewing shift requests, how easy it is to slip up when rejecting a request. When I am looking at requests on the desktop, once I accept or reject one, the..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7134406) CS Charlie S. Managing Director > "Conncteam is an easy-to-use programme at an incredible price, with an extremely great range of features which allow us to keep track of all our timesheets using the time tracking feature, our schedule,..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7109397) TS Tannya S. Vice President > "Additionally, the "break" option is frustratingly difficult for my employees to utilize a simple 15 minute break; therefore, they have to completely log off before taking a break." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7161092) KV Keely V. Creative Operations > "I like Connecteam for the real-time ability for staff to clock their work hours, the way they can edit those hours, and the flexibility of the platform." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7165847) JS Justin S. Operations Manager > "I often have to click through multiple menus to find basic functions, which slows down workflow and creates unnecessary friction for managers trying to move quickly." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7103345) KO Krysti O. Program Director > "It provides an easy way to communicate with staff, manage schedules, share documents, assign tasks, and track completion all in one place." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7166399) BW Bree W. Operations Manager > "When we switched from the small business plan to the paid version, it was a quite a shock that you have to buy each plan separately (Operations, HR & communications) especially because the small..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7073895) EC Edward C. Customer Service Manager > "We use it at a college bookstore, and it provides us with a perfect hub to interact with our student employees, which doesn't need a phone list or email list." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7075751) AB Adrian B. Administrative Assistant > "The one thing I dislike is how you have to confirm each shift. Since we do our shifts a month in advance, there are like 15 shifts I have to go in and confirm." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7101213) AM Amy M. Owner > "I can leave it open on both my phone and computer throughout the day, which allows me to stay connected whether I am in the office, on a job site, or traveling between client meetings." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7164146) AS Anthony S. CIO > "However, those positives have been overshadowed by missing functionality, costly module-based pricing, and integration limitations that directly impacted our payroll process." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7160900) ER Ethan R. office staff > "The platform offers useful tools for communication, scheduling, and task management, making it easier to stay organized and keep teams connected." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7175084) LW Lindsay W. Operations Manager > "Doesn't link with our software for time tracking. Because of this, it takes more time to run payroll and divide out the jobs." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7173026) JL Jesse L. Sales Manager > "We were able to condense three of our platforms into Connecteam which not only saved money but allowed us to have one platform, making it much easier for our staff to find what they need." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7113321) SC Stephen C. Co-owner > "It hides features behind paid upgrades, which wouldn't be the worst, except it flaunts them in your face, so you click them thinking you can do something, only to find they require an upgrade." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7077493) JS Justin S. Operations Manager > "This reduces manual administrative work, minimizes paper processes, and creates a centralized digital system for compliance and documentation." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7103345) CK Connie K. Accounting Administrator > "That time records are not saved. If an employee leaves, their record has to be deleted/erased so that they don't show up on the time clock list." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7146519) DF Davids F. Manager > "The platform helps organize daily work, improve visibility, and reduce manual follow-up. Although there is a small learning curve in the beginning, once everything is set up, it becomes a very useful..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7126912) ML Martha L. Payroll and Admin Specialist > "If you are on a plan where you pay monthly and your payment does not clear, then you will not be allowed in to see anything at all." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7132298) AW Allen W. Rollingstock Maintenance Team Leader > "The communication tools were also extremely useful, allowing instant updates, announcements, and messaging between staff members without relying on separate apps." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7154443) CB Cameron B. Office admin > "I don't like the limitations on the geotracking feature - i would like to be able to change where my employees clock in without having to change it for everyone." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7120241) JA Jonathan A. Project Manager > "The ability to build custom checklists for installs and attach photos directly to a job is huge for documentation." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7151210) AW Allen W. Rollingstock Maintenance Team Leader > "I also found that certain advanced features and integrations are locked behind higher-priced plans, which may not suit businesses with limited budgets." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7154443) HL Hannah L. Business Systems Specialist > "Between the AI chat feature that actually helps you learn the platform, the live webinars, the Facebook community, and the Connecteam setup team, we’ve never felt like we were figuring things out on our..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7090960) KS Karen S. RGV Director > "It can get confusing because on my laptop I have it in the normal time and month/day format, but sometimes the app will be 24 hr and day/month" [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7141487) AS Amy S. Vice President > "I requested help creating one custom form and the assistance I received was 5 stars. Once I understood the logic and limitations, I have been able to create my own forms too." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7119538) KF Kandace F. Operations Manager > "For a remote team of workers on a more typical 9-5 schedule, it is actually difficult to set up those repetitive regular shifts for all of your team members." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7172667) MM Michael M. Owner > "The platform covers everything I need in one place — time tracking, scheduling, communication, and employee management." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7164417) TV Talia V. Head of Content > "Occasionally voice messgaes and chat notifications don't work for a short period, typically when updates are being made to the app." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7100049) JS Justin S. Operations Manager > "The platform works, but when you’re operating across locations with dozens of employees, ease of navigation, reporting clarity, and streamlined admin controls become critical." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7103345) MC Macy C. Administrative Assistant > "I struggled to find some necessary settings, especially to set up admins with the proper access when they needed to see only certain employee's timesheets." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7089057) RN Rykki N. Director > "It has saved a lot of administrative time and employee's enjoy being able to do time tracking on their phones, see fun updates, etc." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7168443) AH Amanda H. Owner > "Edits aren't prompted when submitted by employees. When an employee manually edits their sheet, you aren't notified right away." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7118911) TT Travis T. CEO > "All-in-one platform – Time tracking, scheduling, communication, and task management in one place reduces the need for multiple apps." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7088953) KC Kenneth C. Vice President > "Also the app is way slower than the website and will freeze/glitch if you try to enter all of my available shifts at one time." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7084827) TY Tommy Y. Head Chef Patron > "Finally a free time tracking app for my staff and being able to keep all my employee files in one place is amazing" [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7111187) HE Hazen E. President > "It's a nice app, however it doesn't work great for our team as we work remotely. As the app requires data we have difficulty staying connected at times" [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7153906) AJ Amy J. Youth Services Supervisor > "It is good for tracking actual hours and keeping everyone accountable, with our previous method of just tracking on paper things could get a little vague, so I appreciate the specificity." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7134406) KF Kandace F. Operations Manager > "My only issue, is that it is a deep program with many capabilities, and although it is very user friendly, they do not provide much guidance or live assistance when you purchase this product." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7172667) AM Angela M. Manager > "I would like to be able to save a monthly calendar that shows all the dates, employees for each day of the month at one time. And I would like to be able to select a specific day on the app well into..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6871331) SB Salvador B. Administrative Assistant > "Does not always show accurate location when clocking in (one time it logged that I clocked in from a location I only visited the day before)" [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7133003) AK Alexis K. President > "Appreciate the mobile capabilities, allows overnight shift scheduling, value for money (free for 10 users), appreciate ability to see pay rate or assigning various roles." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7071914) DS Devin S. Operations Manager > "However, lately we just switched to ADP time management due to over the past 3 weeks many of my user's reported issues with the system not resetting." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7077772) Ankith T. Software Engineer > "This software makes user access management simple by allowing admins to control permissions based on employee roles and responsibilities." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7148282) TA Tony A. GM > "For example, adding a geofence seperatley seems unwarranted when the Job has an address and the Schedule includes an address as well." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7077114) JW John W. Owner > "We use a daily form to communicate amount of work done a cleaning site for our biggest customer and it over night improved our relationship with them and increased productivity and trust with them." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7040850) Kaitlyn M. Human Resources Director > "Instead, each time we ask for a status update, we are asked to complete additional tasks—many of which are repetitive or irrelevant at this stage." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7134370) RS Raquel S. Solar, Electrical and Air Conditioning > "We primarily use the time clock feature, it is easy for our employees to use and the GPS tracking is really great to keep track of the team throughout the day." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7085710) EC Edward C. Customer Service Manager > "The con is that not every department in our organization uses it. If I could pick one con is that adding new users should be easier." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7075751) JS Justin S. Operations Manager > "For growing teams and multi-location operations, this level of automation is essential to maintaining structure, compliance, and operational efficiency." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7103345) JW Janet W. Office Manager > "The only drawback for us is if an employee has cellphone issues where they cannot connect to the app. " [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7090396) VR Verified Reviewer Site Manager > "Specifically, the time tracking, the team chat features, and the customized employee profiles were the most helpful best features to us, in the construction industry." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6871060) RF Ryan F. Customer Service > "There are a few downsides, like occasional small bugs or notification issues, and the pricing can increase as your team grows." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7123820) Isaias S. Accounting Assistant > "One of our favorite features is the Time Clock it makes tracking hours simple and accurate, which saves us a lot of time and headaches" [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6862653) ES Emily S. HR Officer > "One area for improvement would be the Tasks feature. While it’s useful for basic to-do lists, it doesn’t yet fully support task-oriented workflows in the way tools like Asana do." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6862688) Isaias S. Accounting Assistant > "It’s been a reliable tool that helps streamline scheduling, time tracking, communication, and task management for our team. While there have been a few minor bugs or delays, the app works well overall..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6862653) CB Cole B. General Manager-Woodinville > "I've turned off notifications for scheduling but still find that I get a lot more notifications than I need to be receiving--and I'm the general manager, so I usually need to be in the know." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7119565) KA KATHERINE A. OFFICE MANAGER > "Users appreciate the features like clock in/out, GPS tracking, timesheets, templates for recurring shifts, etc." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7049121) WR Wilhmenia R. Manager > "The app struggles in low‑reception environments, affecting GPS breadcrumbs and form submissions." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7162249) JA Jefferson A. Manager > "Is an app that makes the day ease to go by, a lot of options to customize what is needed for the daily tasks, the main interface works pretty good with all the news and infos that we need to pass along..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6874722) CS Crystal S. Director of Operations > "The only issue we have had is occasionally the GPS does not pick up properly for the breadcrumbs but that may not even be a Connecteam issue." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7085335) RS Radha S. Legal Assistant > "Clear communication tools – In‑app chat, announcements, and updates made it simple to reach teams quickly and keep everyone informed in one central place." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7137070) AZ Adaky Z. Area Manager > "Sometimes the app needs to be programmed with some master user and that limits us how we can see or analyze the information" [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7105266) SA Stephanie A. Director of Nursing > "This platform is all inclusive - scheduler, communications, time off, timesheet, and more, but you can choose which portions of the platform best fit your business needs. " [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7009478) CB Camilla B. Admin and Accounts > "Occasionally, it's hard to click into a timesheet to add the start time of a shift if someone forgot to sign in." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7109499) [View Reviews](https://www.capterra.com/p/153140/Connecteam/reviews/) ## User interface 4.50 (141) 4.64 (5,298) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Access Expiration Management 150 Important Activity Dashboard 120 Important Square 9 Top features 44/47 - Access Controls/Permissions - Access Expiration Management - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - Annotations - API - Approval Process Control - Archiving & Retention - Audit Trail - Collaboration Tools - Commenting/Notes - Compliance Tracking - Content Management - Customizable Branding - Customizable Templates - Data Import/Export - Document Automation - Document Capture - Document Classification - Document Editing - Document Generation - Document Review - Document Storage - Drag & Drop - Electronic Signature - Email Management - File Conversion - File Recovery - File Sharing - Forms Management - Full Text Search - Generative AI - Metadata Extraction - Mobile Access - Offline Access - Optical Character Recognition - Reporting & Statistics - Search/Filter - Secure Data Storage - SSL Security - Tagging - Task Management - Third-Party Integrations - Version Control - Workflow Management [See all features](https://www.capterra.com/p/161845/Square-9/#features) Connecteam 36/47 - Access Controls/Permissions - Access Expiration Management - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - Annotations - API - Approval Process Control - Archiving & Retention - Audit Trail - Collaboration Tools - Commenting/Notes - Compliance Tracking - Content Management - Customizable Branding - Customizable Templates - Data Import/Export - Document Automation - Document Capture - Document Classification - Document Editing - Document Generation - Document Review - Document Storage - Drag & Drop - Electronic Signature - Email Management - File Conversion - File Recovery - File Sharing - Forms Management - Full Text Search - Generative AI - Metadata Extraction - Mobile Access - Offline Access - Optical Character Recognition - Reporting & Statistics - Search/Filter - Secure Data Storage - SSL Security - Tagging - Task Management - Third-Party Integrations - Version Control - Workflow Management [See all features](https://www.capterra.com/p/153140/Connecteam/#features) ### Recognition Square 9 is recognized as a top-rated tool in 3 Capterra Shortlist reports Connecteam is recognized as a top-rated tool in 3 Capterra Shortlist reports Best Value Employee Communication ToolsSoftware (2024)  ### Deployment & support Square 9 Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Connecteam Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Square 9 - By Square 9 Softworks - Located in United States - Founded in 2001 Connecteam - By Connecteam - Located in United States - Founded in 2015 ## 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