# Compare Connecteam vs Trainual 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Connecteam and Trainual based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/153140-175749/Connecteam-vs-Trainual

---

# Connecteam vs Trainual Features and Cost Comparison

Last updated March 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ConnecteamTrainual2/4 selected

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.6 (5,203)](https://www.capterra.com/p/153140/Connecteam/reviews/)

[Trainual](https://www.capterra.com/p/175749/Trainual/)[4.8 (509)](https://www.capterra.com/p/175749/Trainual/reviews/)

[## Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.6 (5,203)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting Price

$29.00/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.7

Customer Service

4.6

Reviews Sentiment

Based on [5,203 reviews](#user-reviews)

Positive

4,978

Neutral

187

Negative

38

[## Trainual](https://www.capterra.com/p/175749/Trainual/)[4.8 (509)](https://www.capterra.com/p/175749/Trainual/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.7

Customer Service

4.7

Reviews Sentiment

Based on [509 reviews](#user-reviews)

Positive

494

Neutral

12

Negative

3

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## Summary

* * *

Key features rated by users

Features selected based on 6,641 reviews from onboarding software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

98%Fit

High performer

Feature ratings

Payroll Management

4.3

Collaboration Tools

4.5

Mobile Access

4.7

Employee Database

4.7

Employee Management

4.6

60%Fit

Missing features

Feature ratings

Payroll Management

NA

Collaboration Tools

4.2

Mobile Access

4.2

Employee Database

4.2

Employee Management

NA

User satisfaction

User satisfaction

4.6

User reviews[5,203](https://www.capterra.com/p/153140/Connecteam/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.5

Customer support

4.6

User satisfaction

4.8

User reviews[509](https://www.capterra.com/p/175749/Trainual/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.6

Customer support

4.7

Price starts from

Price starts from

$29Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Connecteam is designed to meet the needs of those in non-desk industries, like construction, healthcare, and retail. The app is ideal for businesses who want to improve & simplify team management.

Best for

Trainual is used by entrepreneurs, operations leaders, HR professionals, legal teams, real estate agencies, dental practices, construction companies, business services, and healthcare organizations.

## User reviews

Pros & cons

JC

Julia C.

HR

> "It offers a wide range of tools that help us manage scheduling, communication, and daily operations all in one place, which has been extremely helpful for our team. While we’re still learning all of its..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7131626)

JS

Justin S.

Operations Manager

> "There’s a lack of clear hierarchy and logical grouping between modules (time tracking, HR, documents, tasks, etc.), and the back-and-forth between admin view and employee view is not seamless."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7103345)

RS

Radha S.

Legal Assistant

> "Having scheduling, time tracking, task management, communication, and basic HR tools in one mobile‑friendly app made day‑to‑day operations more organized and efficient."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7137070)

BW

Bree W.

Operations Manager

> "When we switched from the small business plan to the paid version, it was a quite a shock that you have to buy each plan separately (Operations, HR & communications) especially because the small business plan..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7073895)

KA

KATHERINE A.

OFFICE MANAGER

> "Users appreciate the features like clock in/out, GPS tracking, timesheets, templates for recurring shifts, etc."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7049121)

LW

Laura W.

Marketing Coordinator

> "Periodic bugs and problems with the GPS-tracking might lead to payroll problems, and to establish granular user access to temporary weekend crew, it is necessary to call their sluggish customer service."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7100699)

RS

Radha S.

Legal Assistant

> "All‑in‑one platform – Connecteam brings scheduling, time tracking, task management, communication, and HR tools into one app, reducing the need to juggle multiple systems."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7137070)

DH

Denise H.

Executive Director

> "inability to set up permanent recurring schedules. While things occasionally change due to illnesses and vacations, all of our staff always works the same schedule, and it's inconvenient to have to copy it..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7136087)

Kandi N.

Director of Operations

> "I love the job scheduling, group and individual chats, team updates, event invitation with RSVP, time tracking, PTO/Sick day requests - great all in one platform."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7109973)

CT

Cindy T.

CFO

> "I can’t see where my workers go to if they do 2 or 3 different jobs in a day. If they leave one job and go to another one, it shows where they clock in and out but not if they are traveling."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7107695)

BC

Brendan C.

Lab Manager

> "The mobile app works well for field staff, and features like scheduling, forms, and announcements help keep everyone aligned in real time."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7083099)

AS

Amy S.

Account Coordinator

> "I dislike when you edit a message, even if i click in the center of the message, as soon as you start typing it takes you back to the end of the message."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7083696)

CS

Charlie S.

Managing Director

> "Conncteam is an easy-to-use programme at an incredible price, with an extremely great range of features which allow us to keep track of all our timesheets using the time tracking feature, our schedule,..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7109397)

JE

Jamie E.

COO

> "I do, however, think the pricing and tiered structure make it more cumbersome than it needs to be. While there is a certain amount of “ala carte” selection and modification to the system to suit your needs,..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7070819)

AK

Alexis K.

President

> "Appreciate the mobile capabilities, allows overnight shift scheduling, value for money (free for 10 users), appreciate ability to see pay rate or assigning various roles."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7071914)

TB

Teresa B.

Owner

> "I don't feel like the sales reps are very transparent with what modules are covered in each hub and informing customers they have to subscribe to the expert level in each hub to get the same services as the..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6879693)

AM

Andrea M.

National Sales Manager

> "for what we use it for to track photo tracking in our NZ Grocery stores it works well for our small team, We were on Meta Workplace but had to go onto something else when that closed down"

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7064995)

AJ

Amy J.

Youth Services Supervisor

> "Something I didn't love, as an admin, is when reviewing shift requests, how easy it is to slip up when rejecting a request. When I am looking at requests on the desktop, once I accept or reject one, the next..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7134406)

EC

Edward C.

Customer Service Manager

> "We use it at a college bookstore, and it provides us with a perfect hub to interact with our student employees, which doesn't need a phone list or email list."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7075751)

FL

FLOR L.

CEO

> "We are required to pay extra for every new person who uses the app. As our team grows, these added charges increase our overall costs and make the system less affordable."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7052942)

SC

Salest C.

Director

> "It centralizes everything we need in one place—time tracking, scheduling, forms, announcements, and staff communication—which saves a huge amount of time."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7069634)

GS

Gayle S.

Director of Finance

> "What I like least about Connecteam is that it doesn’t currently provide options for tracking or managing PTO within the platform."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7060228)

EC

Emily C.

Business Manager

> "I appreciate how organized everything becomes once it’s set up—scheduling, communication, time tracking, and task management are all in one place, which has noticeably streamlined our daily operations."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7060912)

JS

Justin S.

Operations Manager

> "I often have to click through multiple menus to find basic functions, which slows down workflow and creates unnecessary friction for managers trying to move quickly."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7103345)

JL

Jesse L.

Sales Manager

> "We were able to condense three of our platforms into Connecteam which not only saved money but allowed us to have one platform, making it much easier for our staff to find what they need."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7113321)

KM

Karen M.

Director

> "in scheduling you can't auto-schedule by job location, you can't set up regular work days for employees ie if someone is only available on Fridays and Saturdays you can't set up a rule that only shows them as..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6833468)

GS

Gayle S.

Director of Finance

> "I appreciate how seamlessly it handles core functions like time adjustments, pending requests, and employee onboarding, all while keeping everything organized in one place."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7060228)

JE

Jamie E.

COO

> "It’s a way to upsell a customer that can over complicate the product for their needs, or keep important items out of reach for the customer that needs them."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7070819)

RK

Rebecca K.

ADON

> "It keeps communication, scheduling, and daily coordination organized and accessible in one place. While a few features can feel a bit clunky or take extra steps, the platform as a whole makes managing teams..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7071579)

AB

Adrian B.

Administrative Assistant

> "The one thing I dislike is how you have to confirm each shift. Since we do our shifts a month in advance, there are like 15 shifts I have to go in and confirm."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7101213)

JS

Justin S.

Operations Manager

> "This reduces manual administrative work, minimizes paper processes, and creates a centralized digital system for compliance and documentation."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7103345)

CD

Crystal D.

Customer Success Manager

> "There are too many plan upgrades needed when we want to add things like extra subtask spots, which makes it seem like the value for the money doesn't seem worth it all of the time."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7069223)

RL

Robert L.

GM Head engineer

> "By centralizing the process and automating key steps, we were able to streamline workflows, reduce human error, and improve overall efficiency."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7070713)

SC

Stephen C.

Co-owner

> "It hides features behind paid upgrades, which wouldn't be the worst, except it flaunts them in your face, so you click them thinking you can do something, only to find they require an upgrade."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7077493)

DF

Davids F.

Manager

> "The platform helps organize daily work, improve visibility, and reduce manual follow-up. Although there is a small learning curve in the beginning, once everything is set up, it becomes a very useful solution..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7126912)

CK

Connie K.

Accounting Administrator

> "That time records are not saved. If an employee leaves, their record has to be deleted/erased so that they don't show up on the time clock list."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7146519)

GL

Griffin L.

Senior Administrative Assistant

> "It provides instant updates whenever shifts change and is mobile-friendly, giving employees quick access to their schedules and requests."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7060681)

ML

Martha L.

Payroll and Admin Specialist

> "If you are on a plan where you pay monthly and your payment does not clear, then you will not be allowed in to see anything at all."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7132298)

JA

Jonathan A.

Project Manager

> "The ability to build custom checklists for installs and attach photos directly to a job is huge for documentation."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7151210)

CB

Cameron B.

Office admin

> "I don't like the limitations on the geotracking feature - i would like to be able to change where my employees clock in without having to change it for everyone."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7120241)

GS

Gayle S.

Director of Finance

> "The ability to easily adjust time entries ensures accuracy and transparency, while pending requests are streamlined so nothing slips through the cracks."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7060228)

SW

STACEY W.

Accounting Manager

> "It has some limitations on third party integrations, and the interface can feel overwhelming and cluttered until you get used to using it."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7055457)

KT

Kimberly T.

Asst Director HR

> "I like the fact it is user friendly the team can easily access the app, very easy to work and keep track of team members times, I can easliy get to the time punches to get the times for payroll, I think its a..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7060680)

KS

Karen S.

RGV Director

> "It can get confusing because on my laptop I have it in the normal time and month/day format, but sometimes the app will be 24 hr and day/month"

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7141487)

HL

Hannah L.

Business Systems Specialist

> "Between the AI chat feature that actually helps you learn the platform, the live webinars, the Facebook community, and the Connecteam setup team, we’ve never felt like we were figuring things out on our own."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7090960)

TV

Talia V.

Head of Content

> "Occasionally voice messgaes and chat notifications don't work for a short period, typically when updates are being made to the app."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7100049)

AS

Amy S.

Vice President

> "I requested help creating one custom form and the assistance I received was 5 stars. Once I understood the logic and limitations, I have been able to create my own forms too."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7119538)

KB

Kyle B.

Senior Vice President

> "Attendance and adherence to schedule reporting is not robust enough to support our Service Desk environment and we have had to implement other tools to give us that visibility."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6832688)

BW

Bree W.

Operations Manager

> "We have loved using Connecteam, the training videos, the support and how they listen to the needs of the customers and are constantly updating the features to make it better and easier."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7073895)

MC

Macy C.

Administrative Assistant

> "I struggled to find some necessary settings, especially to set up admins with the proper access when they needed to see only certain employee's timesheets."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7089057)

JS

Justin S.

Operations Manager

> "The platform works, but when you’re operating across locations with dozens of employees, ease of navigation, reporting clarity, and streamlined admin controls become critical."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7103345)

AH

Amanda H.

Owner

> "Edits aren't prompted when submitted by employees. When an employee manually edits their sheet, you aren't notified right away."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7118911)

TT

Travis T.

CEO

> "All-in-one platform – Time tracking, scheduling, communication, and task management in one place reduces the need for multiple apps."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7088953)

KC

Kenneth C.

Vice President

> "Also the app is way slower than the website and will freeze/glitch if you try to enter all of my available shifts at one time."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7084827)

TY

Tommy Y.

Head Chef Patron

> "Finally a free time tracking app for my staff and being able to keep all my employee files in one place is amazing"

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7111187)

JE

Jamie E.

COO

> "By making price tiers, you’re artificially creating demand that should already be included in a finished product. "

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7070819)

AJ

Amy J.

Youth Services Supervisor

> "It is good for tracking actual hours and keeping everyone accountable, with our previous method of just tracking on paper things could get a little vague, so I appreciate the specificity."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7134406)

SB

Salvador B.

Administrative Assistant

> "Does not always show accurate location when clocking in (one time it logged that I clocked in from a location I only visited the day before)"

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7133003)

JM

Josh M.

Post Harvest Manager

> "with our small staff, finding a functional online timeclock service that made sense for our budget was a must and Connectteam small business plan made that possible"

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7069428)

DS

Devin S.

Operations Manager

> "However, lately we just switched to ADP time management due to over the past 3 weeks many of my user's reported issues with the system not resetting."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7077772)

AM

Angela M.

Manager

> "I would like to be able to save a monthly calendar that shows all the dates, employees for each day of the month at one time. And I would like to be able to select a specific day on the app well into the..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6871331)

TA

Tony A.

GM

> "For example, adding a geofence seperatley seems unwarranted when the Job has an address and the Schedule includes an address as well."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7077114)

JC

Jess C.

Data Entry Specialist

> "A highly useful all-in-one solution for managing non-desk employees, covering time trackin, communication, task management, scheduling and training in one app."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6844799)

MV

Marissa V.

Team Lead

> "Problems allowing me to clock in, Many glitches on the phone app, Not allowing me to tag someone in comments most of the time."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6834219)

Ankith T.

Software Engineer

> "This software makes user access management simple by allowing admins to control permissions based on employee roles and responsibilities."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7148282)

LC

Lauren C.

Business administrator

> "At times the online portal can be very slow and unstable whilst this is a rear occasion it can impact our teams ability to operate efficiently."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7062672)

JW

John W.

Owner

> "We use a daily form to communicate amount of work done a cleaning site for our biggest customer and it over night improved our relationship with them and increased productivity and trust with them."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7040850)

Kaitlyn M.

Human Resources Director

> "Instead, each time we ask for a status update, we are asked to complete additional tasks—many of which are repetitive or irrelevant at this stage."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7134370)

RS

Raquel S.

Solar, Electrical and Air Conditioning

> "We primarily use the time clock feature, it is easy for our employees to use and the GPS tracking is really great to keep track of the team throughout the day."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7085710)

EC

Edward C.

Customer Service Manager

> "The con is that not every department in our organization uses it. If I could pick one con is that adding new users should be easier."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7075751)

JS

Justin S.

Operations Manager

> "For growing teams and multi-location operations, this level of automation is essential to maintaining structure, compliance, and operational efficiency."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7103345)

JW

Janet W.

Office Manager

> "The only drawback for us is if an employee has cellphone issues where they cannot connect to the app. "

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7090396)

JC

Jaden C.

CEO

> "Easy scheduling for our staff, quick shift updates, GPS locations make sites easy to find, color coding is helpful for multiple shifts, Can export and download shifts to excel."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6843555)

RF

Ryan F.

Customer Service

> "There are a few downsides, like occasional small bugs or notification issues, and the pricing can increase as your team grows."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7123820)

CL

Catherine L.

Director of Finance and HR

> "Connecteam provides us with a basic timekeeping system to that allowed us to eliminate papertime sheets for our 3rd party custodial staff allowing us to ensure staff is clocking into their building."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6833365)

MC

Maddy C.

Quality Supervisor

> "Sometimes we need to make changes (typos, errors) to the forms that have been submitted by our employees (for licensing purposes) and the edit box is very small."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6832662)

AG

Alicia G.

Travel Coordinator

> "We are able to have platform where we can load documents, have communication channels, trainings and so much more to help us grow as an agency."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6817484)

YL

Yekenia L.

FPA

> "You like least that clocking in on your phone can be annoying or unreliable—sometimes the app glitches, loads slowly, or won’t work if the internet is bad."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7073718)

VR

Verified Reviewer

Site Manager

> "Specifically, the time tracking, the team chat features, and the customized employee profiles were the most helpful best features to us, in the construction industry."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6871060)

ES

Emily S.

HR Officer

> "One area for improvement would be the Tasks feature. While it’s useful for basic to-do lists, it doesn’t yet fully support task-oriented workflows in the way tools like Asana do."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6862688)

[View Reviews](https://www.capterra.com/p/153140/Connecteam/reviews/)

SJ

Stephanie J.

Technical Writer

> "One of the most valuable features has been the AI-assisted writing tool, which helps streamline the process of drafting and refining..."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___7086848)

YKZ

Yan Ke Z.

Director

> "Cost, inability to export out in a good format or easily export the documents out, they used to allow you to do editing of photos inside..."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___7014685)

AF

Alexander F.

Corporate Systems Trainer

> "The AI is a great feature to being able to ask a question and have the AI pull from all published content on Trainual is very useful and it..."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___6815470)

SJ

Stephanie J.

Technical Writer

> "Adjusting layouts, spacing, and text styles does not always feel intuitive, and formatting changes don’t always apply uniformly across..."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___7086848)

TN

Trevor N.

Director of Sales

> "I can organize everything by role and process, link in videos and tools, and keep it all in one clear, accessible system."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___7030880)

JJ

Jessica J.

Sound Editor

> "It's difficult to find downsides about Trainual, but if I have to pick one, I'd say that it's a bit distracting or necessary that my..."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___6864496)

SJ

Stephanie J.

Technical Writer

> "Overall, it simplifies onboarding, training, and knowledge management, which improves efficiency and supports consistency across the..."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___7086848)

CC

Colton C.

Operations Manager

> "The inability to upload videos directly without using an iframe link."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___7127678)

MR

Marni R.

Head of People

> "I also love that you are able to share other department playbooks with everyone so that Teams have a clear overview of everyone's..."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___7038281)

SJ

Stephanie J.

Technical Writer

> "One of the aspects I liked least about Trainual is the formatting experience, which can be tricky and sometimes inconsistent."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___7086848)

TL

Tosha L.

Business Systems Analyst

> "The Trainual University courses are a standout—they make it much easier for less tech-savvy users to get comfortable without feeling..."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___7127693)

TE

Tolga E.

Head of Department

> "I have observed that there is one concern with the program that, while the search step is beneficial, the design sometimes fails to search..."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___6778003)

JB

Jennine B.

Chief of Operations

> "Easy to add content, quiz employees, keep track of who is completing their training, and to search for content!"

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___7140624)

DH

Dan H.

President

> "There isn't a way to download in bulk"

[See full review](https://www.capterra.com/p/175749/Trainual/#SoftwareAdvice___7055618)

TN

Trevor N.

Director of Sales

> "They can open a section and immediately find the latest information, templates, and training materials without digging through shared..."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___7030880)

DR

DAVID R.

Manager

> "The onboarding process felt old-school and took a lot of unnecessary time."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___7090400)

TN

Trevor N.

Director of Sales

> "Overall, it’s been a strong tool for organizing knowledge, aligning teams, and creating a reliable source of truth for how we sell and..."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___7030880)

JC

Jermiah C.

Mentor

> "The multiple tabs are confusing at times when you are trying to complete training."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___6569269)

JR

Jose R.

Intake Manager

> "I appreciate the capacity to include presentations and YouTube videos, which was initially tricky but ultimately very useful."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___7127746)

DJ

Derek J.

Owner

> "Part of what causes that is the confusing interface on mobile."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___6563778)

Ryan P.

Owner and Lead Designer

> "I like most that it is ideal for documenting standard operating procedures (SOPs)."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___7096790)

JS

Jerry S.

Service Manager

> "Sometimes the creating and transferring previous training paperwork into Trainual was tricky and time consuming."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___6023330)

CC

Colton C.

Operations Manager

> "Trainual has helped form a path of growth within our business, and give the employees direction."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___7127678)

EK

Ethan K.

Center Manager

> "Some minor bugs with progress checking and Loom integration"

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___6178174)

NP

Nick P.

Accounting Specialist

> "I like the search feature where you can use a key word and easily find the content you are looking for."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___6864482)

JB

Josh B.

Vice President

> "I cant really think of any cons, except we had a lot of work to do to get all the information loaded in Trainual."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___6024615)

SJ

Stephanie J.

Technical Writer

> "The platform is intuitive and easy to navigate, which makes creating, organizing, and accessing training materials straightforward."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___7086848)

LC

Lynne C.

Director of Marketing

> "Very time-consuming to recreate training and add create new trainings in Trainual. And very time-consuming to have to complete a ton of..."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___4668784)

BC

Brandon C.

Learning and Process Coordinator

> "Some tools—like the quiz features and permissions settings—feel a little basic or unintuitive. But overall, the benefits outweigh the..."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___6807703)

KC

Kristen C.

Sales and Invoicing Specialist

> "Editing the font and is very difficult sometimes"

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___6004428)

TN

Trevor N.

Director of Sales

> "Trainual makes it easy to build and manage a structured sales playbook without overcomplicating things."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___7030880)

JN

Jason N.

HR Rep

> "I reached out to Trainual Support, and while they were responsive, stated this was not possible"

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___6301229)

MB

Mariana B.

Administrative Assistant

> "Would highly recommend to any company looking to use an app where not only you can store company documents but use for processes as well."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___7030121)

NN

Nestor N.

Director of Operations

> "Its very easy for files to be lost or you forget the name."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___4982773)

ED

Elisha D.

Training Coordinator

> "It is user friendly, has numerous features that aligns well with our company needs and provides phenomenal templates and development..."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___6569382)

JJ

Jennifer J.

Training Manager

> "SOme users still get overwhelmed by the interface. "

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___4944267)

YKZ

Yan Ke Z.

Director

> "It's ok, basically a SOP with a good search function, you can probably get the same effect with other free softwares."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___7014685)

JP

Jennifer P.

Director of Central Support

> "Then when the user misses that question they are routed back there to actually re-read the content for the answer."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___4635550)

BC

Brandon C.

Learning and Process Coordinator

> "Centralized knowledge hub, structured onboarding, role-based assignments, searchable & easy to update, and accountability & tracking."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___6807703)

LC

Lynne C.

Director of Marketing

> "I did feel the pain of having to complete a lot of additional work to get Trainual implemented, even though I had a lot of internal help. "

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___4668784)

DJ

Derek J.

Owner

> "It's constantly improving and adding features that are actually useful in documenting or making that documentation more accessible for the..."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___6563778)

NC

Noah C.

Executive Assistant

> "When we have experienced bugs, it can take the software team weeks to fix them."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___4625607)

SH

Shemeka H.

Criminal Law Practice Group Director

> "Trainual as a tool is absolutely critical in getting a new employee up to speed on the basics in a way that maximizes overall team..."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___4966072)

SB

Samantha B.

Learning & Development Lead

> "Dark mode was released, but doesn't work yet with the brand styles."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___4792168)

TL

Tosha L.

Business Systems Analyst

> "It’s easy to use and didn’t take much effort to get started, which helped us get traction pretty quickly."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___7127693)

EJ

Erica J.

Owner

> "Almost $1k later, I ended up cancelling the subscription and have ZERO to show for it."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___3536888)

TL

Tosha L.

Business Systems Analyst

> "They actually listen to feedback, stay active in the community, and seem genuinely interested in making the product better."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___7127693)

EJ

Erica J.

Owner

> "It is also incredibly expensive to say that it is ongoing expense that will forever need to be paid for the life of your business."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___3536888)

CC

Colton C.

Operations Manager

> "Customer support is excellent, they are always there to help with any questions I might have."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___7127678)

RL

Ramon L.

Office manager

> "Also the Loom video function has created some confusion with the staff at times when the computer isn't properly set."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___3509070)

TL

Tosha L.

Business Systems Analyst

> "Also, their customer support is top-notch—quick, helpful, and easy to work with."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___7127693)

KH

Kerstin H.

Legal and Marketing Intern

> "Also, when copy and pasting text, the format totally changes and does not resemble what was copied."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___3203102)

KP

Katelyn P.

Manager of BD and Administration

> "Everything is in one place, in the same format, and is searchable and easily accessible by everyone at our company."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___6705676)

WW

Wanda W.

Owner

> "It took longer than anticipated for implementation. "

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___4668598)

JR

Jose R.

Intake Manager

> "Overall, the training sessions were highly productive, and the setup was quite smooth."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___7127746)

JD

Juana D.

Program Coordinator

> "The format isn't too friendly on the eyes. And sometimes it's hard to tell which size font we all are using."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___3388523)

VM

Valeria M.

CEO

> "It helps business owners put order to the chaos and scale their businesses."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___6571634)

LC

Luisa C.

Manager

> "Sometimes the rolê selection isn’t clear and I have to manually add people to subject’s"

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___3238044)

KP

Katelyn P.

Manager of BD and Administration

> "We're able to onboard new team members much more efficiently and effectively, and ongoing training is so much simpler."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___6705676)

KH

Kerstin H.

Legal and Marketing Intern

> "The customer service has responded quickly to my messages, but a lot of the issues we've had were not able to be fixed."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___3203102)

BC

Brandon C.

Learning and Process Coordinator

> "It’s made a huge difference in how we onboard, train, and maintain consistency across departments."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___6807703)

OS

Olivia S.

Operations Manager

> "The only problem I ran into was when some of our users had trouble creating accounts to complete the training."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___3368722)

Robert K.

Quality Assurance and Compliance Lead

> "It's a system that is easy to use and configure."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___7089412)

VR

Verified Reviewer

Director of Operations

> "I don't love the users interface."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___4683367)

AP

Ashley P.

Administrative Assistant

> "Trainual has fantastic customer service and support when learning how to use their product!"

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___6815229)

LS

Lakshminarayanan S.

Assistant Team Leader

> "Unable to add complex assessments resulting in usage of different application"

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___3213935)

VM

Valeria M.

CEO

> "I really like how Trainual simplifies onboarding and training for any type of organization."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___6571634)

JJ

Jim J.

CEO

> "Not easy to pickup - takes some time and a learning curve."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___4799111)

SK

Sara K.

Director of Operations

> "I liked how easy it was for employee's to go in and complete their necessary training right on their phone"

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___6857506)

JS

Jenny S.

Owner/Director of Operations

> "I find it is sometimes difficult to get GIFs to load and then just skip them because it is taking too long."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___3509212)

CB

Chris B.

Compliance Manager

> "It provides a central knowledge bank for operational business processes and is invaluable for both induction and succession training."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___6174151)

RP

Rachael P.

Director of Client Success

> "Setting up processes can be a little daunting with all of the options."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___3384439)

MR

Marni R.

Head of People

> "I am over the moon with Trainual, the features as well as the support I have received since joining."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___7038281)

RA

Renee A.

Administrator

> "Prior to Trainual I had to wait and hire in groups and that was really challenging. "

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___3362936)

TK

Tammie K.

Co-Owner

> "We recognize the importance of investing time to enter additional information and familiarize ourselves with the software's additional..."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___4838728)

SY

Suna Y.

Communications Associate

> "First page you see when you login (dashboard) is a bit crowded"

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___3204453)

CL

Chiara L.

Director of System Implementation and Compliance

> "It also keeps everything in one place, so updates are easy and nothing falls through the cracks."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___6807767)

VR

Verified Reviewer

Director, Sales and Business Development

> "The setup required a bit more work than was ideal, not because it was difficult, but due to not always understanding where you were in the..."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___2408107)

Kevin M.

IT Management

> "Trainual was great for building our internal documentation on."

[See full review](https://www.capterra.com/p/175749/Trainual/#Capterra___6799033)

LG

Lynette G.

Director

> "I would like to also see that you are able to upload videos directly from your device, as opposed to being forced to using YouTube videos..."

[See full review](https://www.capterra.com/p/175749/Trainual/#SoftwareAdvice___2219323)

[View Reviews](https://www.capterra.com/p/175749/Trainual/reviews/)

## User interface

4.64 (5,203)

[Trainual](https://www.capterra.com/p/175749/Trainual/)

4.76 (509)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

Activity Tracking

150

Important

AI Copilot

120

Important

Connecteam

Top features

37/39

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Applicant Tracking
-   Approval Process Control
-   Calendar Management
-   Collaboration Tools
-   Compliance Management
-   Customizable Branding
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Data Security
-   Document Management
-   Electronic Forms
-   Electronic Signature
-   Employee Database
-   Employee Handbook
-   Employee Management
-   Feedback Management
-   Generative AI
-   Help Desk Management
-   HR Management
-   Job Description Management
-   Mobile Access
-   Orientation Workflow Management
-   Payroll Management
-   Performance Management
-   Recruitment Management
-   Reminders
-   Reporting & Statistics
-   Role-Based Permissions
-   Self Service Portal
-   Task Management
-   Third-Party Integrations
-   Training Management

[See all features](https://www.capterra.com/p/153140/Connecteam/#features)

Trainual

26/39

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Applicant Tracking
-   Approval Process Control
-   Calendar Management
-   Collaboration Tools
-   Compliance Management
-   Customizable Branding
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Data Security
-   Document Management
-   Electronic Forms
-   Electronic Signature
-   Employee Database
-   Employee Handbook
-   Employee Management
-   Feedback Management
-   Generative AI
-   Help Desk Management
-   HR Management
-   Job Description Management
-   Mobile Access
-   Orientation Workflow Management
-   Payroll Management
-   Performance Management
-   Recruitment Management
-   Reminders
-   Reporting & Statistics
-   Role-Based Permissions
-   Self Service Portal
-   Task Management
-   Third-Party Integrations
-   Training Management

[See all features](https://www.capterra.com/p/175749/Trainual/#features)

### Recognition

Connecteam is recognized as a top-rated tool in 5 Capterra Shortlist reports

Best Value Employee RecognitionSoftware (2024) 

Trainual is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

Connecteam

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Trainual

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Connecteam

-   By Connecteam
-   Located in United States
-   Founded in 2015

Trainual

-   By Trainual
-   Located in United States
-   Founded in 2018

## Popular Comparisons

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Contact vendor for pricing

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4.7

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[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,203)](https://www.capterra.com/p/153140/Connecteam/reviews/)

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[Trainual](https://www.capterra.com/p/175749/Trainual/)[4.76 (509)](https://www.capterra.com/p/175749/Trainual/reviews/)

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Contact vendor for pricing

4.6

Features

4.5

4.7

Ease of Use

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[View full comparison](https://www.capterra.com/compare/175749-186631/Trainual-vs-Google-Classroom)

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,203)](https://www.capterra.com/p/153140/Connecteam/reviews/)

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Features

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[Trainual](https://www.capterra.com/p/175749/Trainual/)[4.76 (509)](https://www.capterra.com/p/175749/Trainual/reviews/)

vs

[Moodle](https://www.capterra.com/p/80691/Moodle/)[4.32 (3,379)](https://www.capterra.com/p/80691/Moodle/reviews/)

Contact vendor for pricing

Price

$130/year

4.6

Features

4.3

4.7

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/80691-175749/Moodle-vs-Trainual)

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,203)](https://www.capterra.com/p/153140/Connecteam/reviews/)

vs

[Buddy Punch](https://www.capterra.com/p/134003/Buddy-Punch/)[4.82 (1,124)](https://www.capterra.com/p/134003/Buddy-Punch/reviews/)

$29/month

Price

$4.49/month

4.5

Features

4.7

4.7

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/134003-153140/Buddy-Punch-vs-Connecteam)

[Trainual](https://www.capterra.com/p/175749/Trainual/)[4.76 (509)](https://www.capterra.com/p/175749/Trainual/reviews/)

vs

[Absorb LMS](https://www.capterra.com/p/61763/Absorb-LMS/)[4.55 (338)](https://www.capterra.com/p/61763/Absorb-LMS/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.6

Features

4.3

4.7

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/61763-175749/Absorb-LMS-vs-Trainual)

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,203)](https://www.capterra.com/p/153140/Connecteam/reviews/)

vs

[QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)[4.69 (7,007)](https://www.capterra.com/p/151722/TSheets/reviews/)

$29/month

Price

$20/month

4.5

Features

4.5

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/151722-153140/TSheets-vs-Connecteam)

[Trainual](https://www.capterra.com/p/175749/Trainual/)[4.76 (509)](https://www.capterra.com/p/175749/Trainual/reviews/)

vs

[Forma LMS](https://www.capterra.com/p/135235/Forma-Lms/)[4.56 (191)](https://www.capterra.com/p/135235/Forma-Lms/reviews/)

Contact vendor for pricing

Price

€98/month

4.6

Features

4.6

4.7

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/135235-175749/Forma-Lms-vs-Trainual)

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,203)](https://www.capterra.com/p/153140/Connecteam/reviews/)

vs

[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.35 (3,038)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

$29/month

Price

Contact vendor for pricing

4.5

Features

4.2

4.7

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/133745-153140/Paycor-Perform-vs-Connecteam)

[Trainual](https://www.capterra.com/p/175749/Trainual/)[4.76 (509)](https://www.capterra.com/p/175749/Trainual/reviews/)

vs

[TalentLMS](https://www.capterra.com/p/132935/TalentLMS/)[4.66 (596)](https://www.capterra.com/p/132935/TalentLMS/reviews/)

Contact vendor for pricing

Price

$149/month

4.6

Features

4.4

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/132935-175749/TalentLMS-vs-Trainual)