# Compare Connecteam vs Google Chat 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Connecteam and Google Chat based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/153140-175800/Connecteam-vs-Chat

---

# Connecteam vs Google Chat Features and Cost Comparison

Last updated June 18th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ConnecteamGoogle Chat2/4 selected

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.6 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/)

[Google Chat](https://www.capterra.com/p/175800/Chat/)[4.5 (2,385)](https://www.capterra.com/p/175800/Chat/reviews/)

[## Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.6 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting Price

$29.00/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.7

Customer Service

4.6

Reviews Sentiment

Based on [5,298 reviews](#user-reviews)

Positive

5,068

Neutral

191

Negative

39

[## Google Chat](https://www.capterra.com/p/175800/Chat/)[4.5 (2,385)](https://www.capterra.com/p/175800/Chat/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.3

Ease of Use

4.6

Customer Service

4.4

Reviews Sentiment

Based on [2,385 reviews](#user-reviews)

Positive

2,167

Neutral

173

Negative

45

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## Summary

* * *

Key features rated by users

Features selected based on 14,335 reviews from team communication software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

66%Fit

Missing features

Not enough reviews

Feature ratings

Email Management

NA

File Management

\--

Project Management

4.4

Real-Time Chat

4.7

Mobile Access

4.7

\--%Fit

Missing features

Feature ratings

Email Management

NA

File Management

NA

Project Management

NA

Real-Time Chat

4.7

Mobile Access

4.6

User satisfaction

User satisfaction

4.6

User reviews[5,298](https://www.capterra.com/p/153140/Connecteam/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.5

Customer support

4.6

User satisfaction

4.5

User reviews[2,385](https://www.capterra.com/p/175800/Chat/reviews/)

Ease of use

4.6

Functionality

4.3

Value for money

4.6

Customer support

4.4

Price starts from

Price starts from

$29Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Connecteam is designed to meet the needs of those in non-desk industries, like construction, healthcare, and retail. The app is ideal for businesses who want to improve & simplify team management.

Best for

Businesses and teams of any size across various industries.

## User reviews

Pros & cons

JC

Julia C.

HR

> "It offers a wide range of tools that help us manage scheduling, communication, and daily operations all in one place, which has been extremely helpful for our team. While we’re still learning all of its..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7131626)

JS

Justin S.

Operations Manager

> "There’s a lack of clear hierarchy and logical grouping between modules (time tracking, HR, documents, tasks, etc.), and the back-and-forth between admin view and employee view is not seamless."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7103345)

RS

Radha S.

Legal Assistant

> "Having scheduling, time tracking, task management, communication, and basic HR tools in one mobile‑friendly app made day‑to‑day operations more organized and efficient."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7137070)

LW

Laura W.

Marketing Coordinator

> "Periodic bugs and problems with the GPS-tracking might lead to payroll problems, and to establish granular user access to temporary weekend crew, it is necessary to call their sluggish customer service."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7100699)

AM

Amy M.

Owner

> "One of the features we use most frequently is photo sharing, which allows team members to document installations, production progress, and completed projects in real time."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7164146)

BF

Bethany F.

Executive Director

> "There is no way to update the shift time if you forget to log in on time. If an employee starts their shift, and notices 10 mins in their forgot to start, they have to remender to update the time after..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7156496)

RS

Radha S.

Legal Assistant

> "All‑in‑one platform – Connecteam brings scheduling, time tracking, task management, communication, and HR tools into one app, reducing the need to juggle multiple systems."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7137070)

DH

Denise H.

Executive Director

> "inability to set up permanent recurring schedules. While things occasionally change due to illnesses and vacations, all of our staff always works the same schedule, and it's inconvenient to have to copy..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7136087)

KO

Krysti O.

Program Director

> "The mobile app makes it convenient for employees to stay informed and connected, and it helps streamline daily operations while reducing the need for multiple systems."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7166399)

CT

Cindy T.

CFO

> "I can’t see where my workers go to if they do 2 or 3 different jobs in a day. If they leave one job and go to another one, it shows where they clock in and out but not if they are traveling."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7107695)

Kandi N.

Director of Operations

> "I love the job scheduling, group and individual chats, team updates, event invitation with RSVP, time tracking, PTO/Sick day requests - great all in one platform."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7109973)

AS

Amy S.

Account Coordinator

> "I dislike when you edit a message, even if i click in the center of the message, as soon as you start typing it takes you back to the end of the message."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7083696)

AB

Allison B.

Executive Director

> "Connect team provides a quick way for me to post, approve, and edit shift schedules, giving my employees enough time and flexibility to confirm shifts or communicate scheduling needs."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7173154)

TB

Teresa B.

Owner

> "I don't feel like the sales reps are very transparent with what modules are covered in each hub and informing customers they have to subscribe to the expert level in each hub to get the same services as..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6879693)

BC

Brendan C.

Lab Manager

> "The mobile app works well for field staff, and features like scheduling, forms, and announcements help keep everyone aligned in real time."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7083099)

AJ

Amy J.

Youth Services Supervisor

> "Something I didn't love, as an admin, is when reviewing shift requests, how easy it is to slip up when rejecting a request. When I am looking at requests on the desktop, once I accept or reject one, the..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7134406)

CS

Charlie S.

Managing Director

> "Conncteam is an easy-to-use programme at an incredible price, with an extremely great range of features which allow us to keep track of all our timesheets using the time tracking feature, our schedule,..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7109397)

TS

Tannya S.

Vice President

> "Additionally, the "break" option is frustratingly difficult for my employees to utilize a simple 15 minute break; therefore, they have to completely log off before taking a break."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7161092)

KV

Keely V.

Creative Operations

> "I like Connecteam for the real-time ability for staff to clock their work hours, the way they can edit those hours, and the flexibility of the platform."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7165847)

JS

Justin S.

Operations Manager

> "I often have to click through multiple menus to find basic functions, which slows down workflow and creates unnecessary friction for managers trying to move quickly."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7103345)

KO

Krysti O.

Program Director

> "It provides an easy way to communicate with staff, manage schedules, share documents, assign tasks, and track completion all in one place."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7166399)

BW

Bree W.

Operations Manager

> "When we switched from the small business plan to the paid version, it was a quite a shock that you have to buy each plan separately (Operations, HR & communications) especially because the small..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7073895)

EC

Edward C.

Customer Service Manager

> "We use it at a college bookstore, and it provides us with a perfect hub to interact with our student employees, which doesn't need a phone list or email list."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7075751)

AB

Adrian B.

Administrative Assistant

> "The one thing I dislike is how you have to confirm each shift. Since we do our shifts a month in advance, there are like 15 shifts I have to go in and confirm."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7101213)

AM

Amy M.

Owner

> "I can leave it open on both my phone and computer throughout the day, which allows me to stay connected whether I am in the office, on a job site, or traveling between client meetings."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7164146)

AS

Anthony S.

CIO

> "However, those positives have been overshadowed by missing functionality, costly module-based pricing, and integration limitations that directly impacted our payroll process."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7160900)

ER

Ethan R.

office staff

> "The platform offers useful tools for communication, scheduling, and task management, making it easier to stay organized and keep teams connected."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7175084)

LW

Lindsay W.

Operations Manager

> "Doesn't link with our software for time tracking. Because of this, it takes more time to run payroll and divide out the jobs."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7173026)

JL

Jesse L.

Sales Manager

> "We were able to condense three of our platforms into Connecteam which not only saved money but allowed us to have one platform, making it much easier for our staff to find what they need."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7113321)

SC

Stephen C.

Co-owner

> "It hides features behind paid upgrades, which wouldn't be the worst, except it flaunts them in your face, so you click them thinking you can do something, only to find they require an upgrade."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7077493)

JS

Justin S.

Operations Manager

> "This reduces manual administrative work, minimizes paper processes, and creates a centralized digital system for compliance and documentation."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7103345)

CK

Connie K.

Accounting Administrator

> "That time records are not saved. If an employee leaves, their record has to be deleted/erased so that they don't show up on the time clock list."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7146519)

DF

Davids F.

Manager

> "The platform helps organize daily work, improve visibility, and reduce manual follow-up. Although there is a small learning curve in the beginning, once everything is set up, it becomes a very useful..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7126912)

ML

Martha L.

Payroll and Admin Specialist

> "If you are on a plan where you pay monthly and your payment does not clear, then you will not be allowed in to see anything at all."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7132298)

AW

Allen W.

Rollingstock Maintenance Team Leader

> "The communication tools were also extremely useful, allowing instant updates, announcements, and messaging between staff members without relying on separate apps."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7154443)

CB

Cameron B.

Office admin

> "I don't like the limitations on the geotracking feature - i would like to be able to change where my employees clock in without having to change it for everyone."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7120241)

JA

Jonathan A.

Project Manager

> "The ability to build custom checklists for installs and attach photos directly to a job is huge for documentation."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7151210)

AW

Allen W.

Rollingstock Maintenance Team Leader

> "I also found that certain advanced features and integrations are locked behind higher-priced plans, which may not suit businesses with limited budgets."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7154443)

HL

Hannah L.

Business Systems Specialist

> "Between the AI chat feature that actually helps you learn the platform, the live webinars, the Facebook community, and the Connecteam setup team, we’ve never felt like we were figuring things out on our..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7090960)

KS

Karen S.

RGV Director

> "It can get confusing because on my laptop I have it in the normal time and month/day format, but sometimes the app will be 24 hr and day/month"

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7141487)

AS

Amy S.

Vice President

> "I requested help creating one custom form and the assistance I received was 5 stars. Once I understood the logic and limitations, I have been able to create my own forms too."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7119538)

KF

Kandace F.

Operations Manager

> "For a remote team of workers on a more typical 9-5 schedule, it is actually difficult to set up those repetitive regular shifts for all of your team members."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7172667)

MM

Michael M.

Owner

> "The platform covers everything I need in one place — time tracking, scheduling, communication, and employee management."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7164417)

TV

Talia V.

Head of Content

> "Occasionally voice messgaes and chat notifications don't work for a short period, typically when updates are being made to the app."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7100049)

JS

Justin S.

Operations Manager

> "The platform works, but when you’re operating across locations with dozens of employees, ease of navigation, reporting clarity, and streamlined admin controls become critical."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7103345)

MC

Macy C.

Administrative Assistant

> "I struggled to find some necessary settings, especially to set up admins with the proper access when they needed to see only certain employee's timesheets."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7089057)

RN

Rykki N.

Director

> "It has saved a lot of administrative time and employee's enjoy being able to do time tracking on their phones, see fun updates, etc."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7168443)

AH

Amanda H.

Owner

> "Edits aren't prompted when submitted by employees. When an employee manually edits their sheet, you aren't notified right away."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7118911)

TT

Travis T.

CEO

> "All-in-one platform – Time tracking, scheduling, communication, and task management in one place reduces the need for multiple apps."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7088953)

KC

Kenneth C.

Vice President

> "Also the app is way slower than the website and will freeze/glitch if you try to enter all of my available shifts at one time."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7084827)

TY

Tommy Y.

Head Chef Patron

> "Finally a free time tracking app for my staff and being able to keep all my employee files in one place is amazing"

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7111187)

HE

Hazen E.

President

> "It's a nice app, however it doesn't work great for our team as we work remotely. As the app requires data we have difficulty staying connected at times"

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7153906)

AJ

Amy J.

Youth Services Supervisor

> "It is good for tracking actual hours and keeping everyone accountable, with our previous method of just tracking on paper things could get a little vague, so I appreciate the specificity."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7134406)

KF

Kandace F.

Operations Manager

> "My only issue, is that it is a deep program with many capabilities, and although it is very user friendly, they do not provide much guidance or live assistance when you purchase this product."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7172667)

AM

Angela M.

Manager

> "I would like to be able to save a monthly calendar that shows all the dates, employees for each day of the month at one time. And I would like to be able to select a specific day on the app well into..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6871331)

SB

Salvador B.

Administrative Assistant

> "Does not always show accurate location when clocking in (one time it logged that I clocked in from a location I only visited the day before)"

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7133003)

AK

Alexis K.

President

> "Appreciate the mobile capabilities, allows overnight shift scheduling, value for money (free for 10 users), appreciate ability to see pay rate or assigning various roles."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7071914)

DS

Devin S.

Operations Manager

> "However, lately we just switched to ADP time management due to over the past 3 weeks many of my user's reported issues with the system not resetting."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7077772)

Ankith T.

Software Engineer

> "This software makes user access management simple by allowing admins to control permissions based on employee roles and responsibilities."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7148282)

TA

Tony A.

GM

> "For example, adding a geofence seperatley seems unwarranted when the Job has an address and the Schedule includes an address as well."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7077114)

JW

John W.

Owner

> "We use a daily form to communicate amount of work done a cleaning site for our biggest customer and it over night improved our relationship with them and increased productivity and trust with them."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7040850)

Kaitlyn M.

Human Resources Director

> "Instead, each time we ask for a status update, we are asked to complete additional tasks—many of which are repetitive or irrelevant at this stage."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7134370)

RS

Raquel S.

Solar, Electrical and Air Conditioning

> "We primarily use the time clock feature, it is easy for our employees to use and the GPS tracking is really great to keep track of the team throughout the day."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7085710)

EC

Edward C.

Customer Service Manager

> "The con is that not every department in our organization uses it. If I could pick one con is that adding new users should be easier."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7075751)

JS

Justin S.

Operations Manager

> "For growing teams and multi-location operations, this level of automation is essential to maintaining structure, compliance, and operational efficiency."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7103345)

JW

Janet W.

Office Manager

> "The only drawback for us is if an employee has cellphone issues where they cannot connect to the app. "

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7090396)

VR

Verified Reviewer

Site Manager

> "Specifically, the time tracking, the team chat features, and the customized employee profiles were the most helpful best features to us, in the construction industry."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6871060)

RF

Ryan F.

Customer Service

> "There are a few downsides, like occasional small bugs or notification issues, and the pricing can increase as your team grows."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7123820)

Isaias S.

Accounting Assistant

> "One of our favorite features is the Time Clock it makes tracking hours simple and accurate, which saves us a lot of time and headaches"

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6862653)

ES

Emily S.

HR Officer

> "One area for improvement would be the Tasks feature. While it’s useful for basic to-do lists, it doesn’t yet fully support task-oriented workflows in the way tools like Asana do."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6862688)

Isaias S.

Accounting Assistant

> "It’s been a reliable tool that helps streamline scheduling, time tracking, communication, and task management for our team. While there have been a few minor bugs or delays, the app works well overall..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6862653)

CB

Cole B.

General Manager-Woodinville

> "I've turned off notifications for scheduling but still find that I get a lot more notifications than I need to be receiving--and I'm the general manager, so I usually need to be in the know."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7119565)

KA

KATHERINE A.

OFFICE MANAGER

> "Users appreciate the features like clock in/out, GPS tracking, timesheets, templates for recurring shifts, etc."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7049121)

WR

Wilhmenia R.

Manager

> "The app struggles in low‑reception environments, affecting GPS breadcrumbs and form submissions."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7162249)

JA

Jefferson A.

Manager

> "Is an app that makes the day ease to go by, a lot of options to customize what is needed for the daily tasks, the main interface works pretty good with all the news and infos that we need to pass along..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6874722)

CS

Crystal S.

Director of Operations

> "The only issue we have had is occasionally the GPS does not pick up properly for the breadcrumbs but that may not even be a Connecteam issue."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7085335)

RS

Radha S.

Legal Assistant

> "Clear communication tools – In‑app chat, announcements, and updates made it simple to reach teams quickly and keep everyone informed in one central place."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7137070)

AZ

Adaky Z.

Area Manager

> "Sometimes the app needs to be programmed with some master user and that limits us how we can see or analyze the information"

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7105266)

SA

Stephanie A.

Director of Nursing

> "This platform is all inclusive - scheduler, communications, time off, timesheet, and more, but you can choose which portions of the platform best fit your business needs. "

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7009478)

CB

Camilla B.

Admin and Accounts

> "Occasionally, it's hard to click into a timesheet to add the start time of a shift if someone forgot to sign in."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7109499)

[View Reviews](https://www.capterra.com/p/153140/Connecteam/reviews/)

SP

Sara P.

Director of Operations

> "Quick messaging and real-time updates help us stay on the same page, make decisions faster, and keep projects moving..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7065986)

SH

Sophia H.

Patient Care Coordinator

> "The least thing I like about Goolge Chat is that the chat history disappears if you close out of your windows after 24..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7162240)

Brandy Z.

CEO and Principal Consultant

> "I would say I like the video feature the best - you just send a video link by pressing a button and then you can video talk..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7071830)

SG

Sara G.

Owner

> "Google Chat has way less functionality than dedicated chat tools like Slack; and it's hard to identify notifications amidst..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6641637)

VR

Verified Reviewer

Administrative Assistant

> "It's so nice to be able to reference any past conversations, able to send documents easily, and have group messages or just..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6858934)

MST

Mariane Stephanie T.

Manager

> "it is not interesting to use it if you want to hold with many people at the same time. And, if you doant have a google..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7067933)

VR

Verified Reviewer

Realtor

> "Customizable options, no bugs or problems, and great customer support."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7099775)

DC

Daniel C.

Benefits and Compliance Manager

> "The double notification isn't a huge issue but it can clutter your email."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7156551)

LW

Levin W.

Cashier

> "Overall experience customer support is great helps you with problems the schedule and calendar I love it"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7109106)

JS

Jinisha S.

Technical assistance

> "Compared to other messaging platforms, it may lack some advanced features and customizability options. Although it..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6418602)

JK

James K.

Manager

> "Great internal company software to be able to communicate with colleagues, as well as great integrations"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7012211)

MG

Mike G.

Member of Technical Staff

> "It is hard to reach a human agent and often times tickets for bugs gets bounced to completely different departments."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7071193)

AG

Advik G.

Education Manager

> "It is a good free website that is recommend to users who don't want to pay money, want good seamless integration with other..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6517991)

WJ

Whitney J.

HR Assistant

> "The only con that I can come up with, is that you can only upload one document to a chat."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7050266)

MG

Mike G.

Member of Technical Staff

> "There are tons of integration that works with gmail and gcal."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7071193)

RI

Roberto I.

Digital traffic specialist

> "However, the inability to see if messages have been viewed is a drawback, as it can create uncertainty and delay in..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6654303)

Portia A.

Nurse

> "I like that everything stays connected in one place without needing multiple apps."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7150535)

AM

Alexander M.

Repair technician

> "One thing i dont like is that on mobile, when i use chats connected with my work email it will automatically sign me out of..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6450932)

RI

Roberto I.

Digital traffic specialist

> "Similarly, the Google Meet integration streamlines meeting setup with just one click, simplifying remote collaboration."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6654303)

AM

Alexandra M.

Operational Services Manager

> "Google Chat feels a little disorganized and I also wish that the chat would pop up in the same bottom right corner as when..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6838832)

Portia A.

Nurse

> "Overall, Google Chat has been a convenient tool for communication and collaboration."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7150535)

MW

Maxi W.

Controller

> "Sometimes when searching for keywords within existing chats it fails to identify everything."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6669978)

JS

Jinisha S.

Technical assistance

> "Overall, Google Chat offers a streamlined and efficient communication experience, especially for users already integrated..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6418602)

JB

Jatin B.

Communication system tester

> "No support for sending large files (limited to 100MB)"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6435724)

Brandy Z.

CEO and Principal Consultant

> "It is easy to chat with others as well as hop on a quick video call without there being too much human error (or for people..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7071830)

AE

Aaron E.

Trainer

> "We found nothing particularly special about Google Chat, as it lacks standout features compared to other messaging apps."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6491782)

TA

Turan A.

IT Admin

> "Unlike normal chat software, it offers an ideal service for meetings, thanks to its event tool, project presentation,..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___4937364)

Reynaldo O.

Freelancer

> "In my opinion it is a waste of space, and I need to delete it from my linked email accounts."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6656904)

BW

Bradley W.

Director

> "I wouldn’t personally choose it over Teams, but where clients use it, it causes no trouble and I enjoy working within it."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7025486)

Samuel A.

Digital marketing manager

> "It can be sometimes slow and has limited chatting features"

[See full review](https://www.capterra.com/p/175800/Chat/#GetApp___6689075)

VSPP

VENKATA SAI PRASAD P.

Student

> "I love the chatting interface of the application and the messages are fast and the free to use thank you."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7012606)

EC

Eric C.

CFO

> "Notifications do not reflect read messages properly."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6636634)

AM

Alex M.

Software Engineer

> "Google Chat is integrated with other Google Workspace apps, including Gmail and Google Drive, making it easy to share files,..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___5070536)

BW

Bradley W.

Director

> "Two things: 1) I dislike the “quote in new thread feature”."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7025486)

Iyer A.

National Sales Manager

> "Instant communications, light platform that reduces lag, incorporates meetings and file share and has a GREAT mobile..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6289015)

CW

Cody W.

HR Generalist

> "On some devices, it has the tendency to run a bit slow."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6420984)

CP

Chassis P.

Office Assistant

> "Google Chat is a free resource with gmail that is great to communicate with other people in your organization."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6589926)

SW

Stephanie W.

Kids Director

> "Sometimes I lose replies to messages in threads."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6735043)

JL

Judith L.

office manager

> "I really like it, no need to pay extra and helps me to be on track with my teamwork if they have any questions when they are..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6832054)

Reynaldo O.

Freelancer

> "My overall experience with Google chat is unnerving and not a highly rated chat communication tool."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6656904)

AM

Alexander M.

Repair technician

> "Overall google chats is a great way to keep in contact with colleagues and share pictures, documents or other files"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6450932)

JA

Justin A.

Owner

> "Every once in a while I incur an inability to share my screen or a glitch, but often time I attribute that to my internet..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6357442)

MST

Mariane Stephanie T.

Manager

> "the interface of google chat is quite simple and with no complexity."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7067933)

BH

Barnabe H.

Developper

> "Not many unique features, it's a very basic chat app"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6441349)

JA

Jamie A.

Prompt Engineer

> "It helps me be more efficient, and there is no "free" version or addons that we need to get."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6433390)

SL

Sandra L.

Lawyer

> "I don't like that it pops up in the middle of my email browser, and I can't have the chat open at the same time as my email..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6357135)

KCG

Khim Cate G.

CSR

> "Google chat understands the value of urgent and instant messaging, making it easier for users to post important files,..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6033734)

LC

ÁLvaro C.

Accounting Technician

> "For instance the limited ability to customize the platform's appearance. While it offers basic customization options, such..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___4783939)

VM

Vincenzo M.

Financial Accountant

> "Good tool works well, but is missing some crucial third party tools integrations."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6654402)

RL

Rosland L.

Corporate Paralegal

> "These persons, I discovered were scammers and fake."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6437264)

Aditya S.

Test Engineer

> "Google chat has been a great software to communicate with client, colleagues and testers for us."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6675139)

Martín V.

Senior Associate

> "The notifications could be clearer and the general appearance is not very smooth."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___5063895)

MG

Mike G.

Member of Technical Staff

> "The interface on the web is extremely polished and efficient."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7071193)

Kwandile Mabutho K.

Reviewer

> "The instant messaging is not instant it is slow and has lags"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6069695)

JB

Jatin B.

Communication system tester

> "Integration with other Google apps like Drive and Calendar"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6435724)

VR

Verified Reviewer

Project Manager, Market Insights

> "It does not capture some words that are mentioned in the chat or it is searching more spaces/group chats instead the..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___4641778)

MT

Mary T.

President

> "Very helpful for instant chatting and messaging within big teams..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6622264)

LA

Lani A.

Team Leader

> "there are some bugs hat is needed to be fixed"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6197805)

DE

Dawn E.

Ops Mgr

> "The convenience of team communication using Google chat with different workstations in the same building or even different..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6358962)

AW

Alysa W.

Photographer

> "How many hackers use it to run their scams"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___5054516)

CC

Chitranzan C.

Insurance Advisor

> "I can easily set up Google meet via Google chat as well and that’s what I love about it."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6837711)

TD

Tommy D.

Consultant

> "One potential downside is that some features, such as screen sharing, are not available on the mobile version of the app."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___4786369)

MK

Musonda K.

CSO

> "makes it good to communicate quickly especially when calls are not an option"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6405825)

Kevin E.

Inside Sales Manager

> "I don't like that Google chat allows for only one hyperlink or inline image per chat message."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___4382203)

KC

Kelsea C.

Secretary

> "This helped us a ton through our email to where if someone is on the phone, we can give them instructions on how to answer..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___5052169)

VR

Verified Reviewer

QA Engineer

> "I think its APIs at the moment are fairly limited and do not provide a lot of integration options with third party tools."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___4003084)

NE

Nikki E.

Junior Partner Support SPecialist

> "Google chat is very helpful when it comes to communication as it cover wide location, so we can communicate even our clients..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6190862)

Allen E.

President

> "its very basic, more business like and less fun like whatsapp. "

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___5050541)

WJ

Whitney J.

HR Assistant

> "Google support has been easy to work with when issues have arised."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7050266)

VR

Verified Reviewer

Owner

> "I hope the developers must improve this feature because I don't get the purpose of it."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6356124)

VR

Verified Reviewer

Project Manager

> "Super easy to use!"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7126019)

KB

Kevin B.

Owner

> "The customer service is subpar."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6164249)

DC

Daniel C.

Benefits and Compliance Manager

> "Functionality is also easy to use."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7156551)

GH

Gompa H.

Software Quality Analyst

> "Does not support large video files and sometimes video take more time to load"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___4640088)

Baylee N.

Talent Partner

> "I like the functionality of Google chat, its very easy to use and widely used among many."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6861007)

VM

Vishwajeet M.

Digital Marketor

> "Additionally, GoogleChat may not offer the same level of security and privacy as some other messaging and collaboration..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___4641265)

APD

Anu Priya D.

Lead Healthcare Recruiter

> "It's simple to use, and the integration with Google Workspace makes it a breeze for collaboration."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6791406)

AI

Ally I.

Property Manager

> "It's easy to message the wrong person because of the layout."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6288681)

CW

Cody W.

HR Generalist

> "It's easy to create, manage, collaborate, & suspend chat conversations with everyone I need to."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6420984)

TA

Turan A.

IT Admin

> "It is very difficult to find a negative or negative trait."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___4937364)

[View Reviews](https://www.capterra.com/p/175800/Chat/reviews/)

## User interface

4.64 (5,298)

[Google Chat](https://www.capterra.com/p/175800/Chat/)

4.53 (2,385)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity/News Feed

120

Important

Connecteam

Top features

34/38

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity/News Feed
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audio Calls
-   Calendar Management
-   Calendar Sync
-   Collaboration Tools
-   Commenting/Notes
-   Contact Management
-   Content Management
-   Customizable Branding
-   Data Import/Export
-   Discussions/Forums
-   Document Management
-   Drag & Drop
-   Email Management
-   File Management
-   File Sharing
-   Generative AI
-   Meeting Management
-   @mentions
-   Mobile Access
-   Progress Tracking
-   Project Management
-   Real-Time Chat
-   Real-Time Updates
-   Reminders
-   Reporting & Statistics
-   Search/Filter
-   Single Sign On
-   Surveys & Feedback
-   Task Management
-   Third-Party Integrations
-   Video Conferencing
-   Workflow Management

[See all features](https://www.capterra.com/p/153140/Connecteam/#features)

Google Chat

15/38

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity/News Feed
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audio Calls
-   Calendar Management
-   Calendar Sync
-   Collaboration Tools
-   Commenting/Notes
-   Contact Management
-   Content Management
-   Customizable Branding
-   Data Import/Export
-   Discussions/Forums
-   Document Management
-   Drag & Drop
-   Email Management
-   File Management
-   File Sharing
-   Generative AI
-   Meeting Management
-   @mentions
-   Mobile Access
-   Progress Tracking
-   Project Management
-   Real-Time Chat
-   Real-Time Updates
-   Reminders
-   Reporting & Statistics
-   Search/Filter
-   Single Sign On
-   Surveys & Feedback
-   Task Management
-   Third-Party Integrations
-   Video Conferencing
-   Workflow Management

[See all features](https://www.capterra.com/p/175800/Chat/#features)

### Recognition

Connecteam is recognized as a top-rated tool in 3 Capterra Shortlist reports

Best Value Employee Communication ToolsSoftware (2024) 

Google Chat is recognized as a top-rated tool in 4 Capterra Shortlist reports

Best Value Team CommunicationSoftware (2026) 

### Deployment & support

Connecteam

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Google Chat

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Connecteam

-   By Connecteam
-   Located in United States
-   Founded in 2015

Google Chat

-   By Google
-   Located in United States
-   Founded in

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Contact vendor for pricing

Price

$7/month

4.3

Features

4.6

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/175800-247901/Chat-vs-Google-Workspace)

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/)

vs

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,343)](https://www.capterra.com/p/130949/Paycom/reviews/)

$29/month

Price

Contact vendor for pricing

4.5

Features

4.4

4.7

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/130949-153140/Paycom-vs-Connecteam)

[Google Chat](https://www.capterra.com/p/175800/Chat/)[4.53 (2,385)](https://www.capterra.com/p/175800/Chat/reviews/)

vs

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[4.49 (12,140)](https://www.capterra.com/p/176572/Google-Hangouts/reviews/)

Contact vendor for pricing

Price

$6/month

4.3

Features

4.3

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/175800-176572/Chat-vs-Google-Hangouts)

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/)

vs

[QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)[4.69 (7,012)](https://www.capterra.com/p/151722/TSheets/reviews/)

$29/month

Price

$20/month

4.5

Features

4.5

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/151722-153140/TSheets-vs-Connecteam)

[Google Chat](https://www.capterra.com/p/175800/Chat/)[4.53 (2,385)](https://www.capterra.com/p/175800/Chat/reviews/)

vs

[Flock](https://www.capterra.com/p/151072/Flock/)[4.53 (344)](https://www.capterra.com/p/151072/Flock/reviews/)

Contact vendor for pricing

Price

$6/month

4.3

Features

4.4

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/151072-175800/Flock-vs-Chat)