# Compare Connecteam vs Matter 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Connecteam and Matter based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/153140-186291/Connecteam-vs-Matter --- # Connecteam vs Matter Features and Cost Comparison Last updated March 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ConnecteamMatter2/4 selected [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/) [Matter](https://www.capterra.com/p/186291/Matter/)[4.6 (378)](https://www.capterra.com/p/186291/Matter/reviews/) [## Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $29.00/month Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.7 Customer Service 4.6 Reviews Sentiment Based on [5,044 reviews](#user-reviews) Positive 4,826 Neutral 183 Negative 35 [## Matter](https://www.capterra.com/p/186291/Matter/)[4.6 (378)](https://www.capterra.com/p/186291/Matter/reviews/) Starting Price $1.00/month Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.7 Customer Service 4.5 Reviews Sentiment Based on [378 reviews](#user-reviews) Positive 363 Neutral 10 Negative 5 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 31,476 reviews from employee recognition software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Not enough reviews Feature ratings Employee Reward Programs 4.8 Peer-to-Peer Recognition \-- Single Sign On 2.0 Mobile Access 4.7 Manager-to-Employee Recognition \-- 73%Fit Not enough reviews Feature ratings Employee Reward Programs 4.7 Peer-to-Peer Recognition 4.7 Single Sign On \-- Mobile Access 4.4 Manager-to-Employee Recognition 4.7 User satisfaction User satisfaction 4.6 User reviews[5,044](https://www.capterra.com/p/153140/Connecteam/reviews/) Ease of use 4.7 Functionality 4.5 Value for money 4.5 Customer support 4.6 User satisfaction 4.6 User reviews[378](https://www.capterra.com/p/186291/Matter/reviews/) Ease of use 4.7 Functionality 4.5 Value for money 4.5 Customer support 4.5 Price starts from Price starts from $29Flat Rate, Per Month - Free version - Free trial Price starts from $1Per User, Per Month - Free version - Free trial Best for Best for Connecteam is designed to meet the needs of those in non-desk industries, like construction, healthcare, and retail. The app is ideal for businesses who want to improve & simplify team management. Best for Employee Recognition, Rewards, and Surveys all in Slack or Microsoft Teams! 💜 ✅ Free Plan ✅ Free 14-Day Trial ✅ No Credit Card Required ## User reviews Pros & cons KA KATHERINE A. OFFICE MANAGER > "Users appreciate the features like clock in/out, GPS tracking, timesheets, templates for recurring shifts, etc." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7049121) JS Justin S. Operations Manager > "There’s a lack of clear hierarchy and logical grouping between modules (time tracking, HR, documents, tasks, etc.), and the back-and-forth between admin view and employee view is not seamless." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7103345) JW John W. Owner > "We use a daily form to communicate amount of work done a cleaning site for our biggest customer and it over night improved our relationship with them and increased productivity and trust with them." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7040850) BW Bree W. Operations Manager > "When we switched from the small business plan to the paid version, it was a quite a shock that you have to buy each plan separately (Operations, HR & communications) especially because the small business plan has..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7073895) Kandi N. Director of Operations > "I love the job scheduling, group and individual chats, team updates, event invitation with RSVP, time tracking, PTO/Sick day requests - great all in one platform." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7109973) LW Laura W. Marketing Coordinator > "Periodic bugs and problems with the GPS-tracking might lead to payroll problems, and to establish granular user access to temporary weekend crew, it is necessary to call their sluggish customer service." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7100699) BC Brendan C. Lab Manager > "The mobile app works well for field staff, and features like scheduling, forms, and announcements help keep everyone aligned in real time." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7083099) CT Cindy T. CFO > "I can’t see where my workers go to if they do 2 or 3 different jobs in a day. If they leave one job and go to another one, it shows where they clock in and out but not if they are traveling." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7107695) CS Charlie S. Managing Director > "Conncteam is an easy-to-use programme at an incredible price, with an extremely great range of features which allow us to keep track of all our timesheets using the time tracking feature, our schedule, checklists, and..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7109397) AS Amy S. Account Coordinator > "I dislike when you edit a message, even if i click in the center of the message, as soon as you start typing it takes you back to the end of the message." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7083696) AK Alexis K. President > "Appreciate the mobile capabilities, allows overnight shift scheduling, value for money (free for 10 users), appreciate ability to see pay rate or assigning various roles." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7071914) JE Jamie E. COO > "I do, however, think the pricing and tiered structure make it more cumbersome than it needs to be. While there is a certain amount of “ala carte” selection and modification to the system to suit your needs, it can feel..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7070819) AM Andrea M. National Sales Manager > "for what we use it for to track photo tracking in our NZ Grocery stores it works well for our small team, We were on Meta Workplace but had to go onto something else when that closed down" [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7064995) TB Teresa B. Owner > "I don't feel like the sales reps are very transparent with what modules are covered in each hub and informing customers they have to subscribe to the expert level in each hub to get the same services as the free plan..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6879693) EC Edward C. Customer Service Manager > "We use it at a college bookstore, and it provides us with a perfect hub to interact with our student employees, which doesn't need a phone list or email list." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7075751) DS Darren S. Senior Safety Advisor > "Our applications are getting more complicated and the current forms are limiting our ability to expand the forms. If one of our employees submits a report they do not have access to it in the future unless..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6773893) SC Salest C. Director > "It centralizes everything we need in one place—time tracking, scheduling, forms, announcements, and staff communication—which saves a huge amount of time." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7069634) AF Albert F. Talent Manager > "My least favorite part is when making schedules, the system doesn't automatically asssume the next day when duplicating shifts, so you have to go in manually to change dates after duplicating." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6804587) EC Emily C. Business Manager > "I appreciate how organized everything becomes once it’s set up—scheduling, communication, time tracking, and task management are all in one place, which has noticeably streamlined our daily operations." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7060912) EB Emilee B. Operations Manager > "I have to have certain jobs and departments set up in ADP a certain way to make payroll run smoothly, and Connecteam jobs & sub jobs don't correlate properly for me to smoothly export the data into ADP without having..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6786106) JL Jesse L. Sales Manager > "We were able to condense three of our platforms into Connecteam which not only saved money but allowed us to have one platform, making it much easier for our staff to find what they need." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7113321) EK Erin K. Medical coordinator > "Wish there was a better way to duplicate/copy a scheduled event (along with the same attached notes) to another date. When I get logged out of the site, it requires me to use a code from my phone; wish it provided an..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6804806) GS Gayle S. Director of Finance > "I appreciate how seamlessly it handles core functions like time adjustments, pending requests, and employee onboarding, all while keeping everything organized in one place." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7060228) FL FLOR L. CEO > "We are required to pay extra for every new person who uses the app. As our team grows, these added charges increase our overall costs and make the system less affordable." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7052942) RK Rebecca K. ADON > "It keeps communication, scheduling, and daily coordination organized and accessible in one place. While a few features can feel a bit clunky or take extra steps, the platform as a whole makes managing teams smoother..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7071579) GS Gayle S. Director of Finance > "What I like least about Connecteam is that it doesn’t currently provide options for tracking or managing PTO within the platform." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7060228) JS Justin S. Operations Manager > "This reduces manual administrative work, minimizes paper processes, and creates a centralized digital system for compliance and documentation." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7103345) LS Lauren S. Operations Manager > "One specific thing I don't like about the app is that users cannot edit their clock out time when they clock out outside of the geofence, meaning administrators have to manually change their time if it's inaccurate." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6771178) RL Robert L. GM Head engineer > "By centralizing the process and automating key steps, we were able to streamline workflows, reduce human error, and improve overall efficiency." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7070713) JS Justin S. Operations Manager > "I often have to click through multiple menus to find basic functions, which slows down workflow and creates unnecessary friction for managers trying to move quickly." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7103345) GL Griffin L. Senior Administrative Assistant > "It provides instant updates whenever shifts change and is mobile-friendly, giving employees quick access to their schedules and requests." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7060681) AT Alex T. Bookkeeper > "Recent change in billing to be priced by user is unfortunate, as we chose this one specifically for \*not\* having that pricing model - we're a seasonal business, and our employee count can vary widely, as well as having..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6805970) GS Gayle S. Director of Finance > "The ability to easily adjust time entries ensures accuracy and transparency, while pending requests are streamlined so nothing slips through the cracks." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7060228) KM Karen M. Director > "in scheduling you can't auto-schedule by job location, you can't set up regular work days for employees ie if someone is only available on Fridays and Saturdays you can't set up a rule that only shows them as available..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6833468) KT Kimberly T. Asst Director HR > "I like the fact it is user friendly the team can easily access the app, very easy to work and keep track of team members times, I can easliy get to the time punches to get the times for payroll, I think its a great..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7060680) JE Jamie E. COO > "It’s a way to upsell a customer that can over complicate the product for their needs, or keep important items out of reach for the customer that needs them." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7070819) HL Hannah L. Business Systems Specialist > "Between the AI chat feature that actually helps you learn the platform, the live webinars, the Facebook community, and the Connecteam setup team, we’ve never felt like we were figuring things out on our own." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7090960) HC Holly C. Owner > "What I find challenging about Connecteam is the lack of a monthly calendar view for events—it’s only shown as a list, which makes it harder to get a big-picture view of what’s coming up." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6804821) AS Amy S. Vice President > "I requested help creating one custom form and the assistance I received was 5 stars. Once I understood the logic and limitations, I have been able to create my own forms too." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7119538) AB Adrian B. Administrative Assistant > "The one thing I dislike is how you have to confirm each shift. Since we do our shifts a month in advance, there are like 15 shifts I have to go in and confirm." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7101213) BW Bree W. Operations Manager > "We have loved using Connecteam, the training videos, the support and how they listen to the needs of the customers and are constantly updating the features to make it better and easier." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7073895) CD Crystal D. Customer Success Manager > "There are too many plan upgrades needed when we want to add things like extra subtask spots, which makes it seem like the value for the money doesn't seem worth it all of the time." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7069223) JS Justin S. Operations Manager > "The platform works, but when you’re operating across locations with dozens of employees, ease of navigation, reporting clarity, and streamlined admin controls become critical." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7103345) KR Kimberley R. Office Manager > "I cant add more than 5 task at a time. When you have team members on different job sites it does not allow you to add more than 5 task per day." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6810958) TT Travis T. CEO > "All-in-one platform – Time tracking, scheduling, communication, and task management in one place reduces the need for multiple apps." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7088953) SC Stephen C. Co-owner > "It hides features behind paid upgrades, which wouldn't be the worst, except it flaunts them in your face, so you click them thinking you can do something, only to find they require an upgrade." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7077493) SC Sarah C. Independent Contractor > "Connecteam has made all these processes way easier than if I was doing it all manually -- so much so that when another contractor joined our team, I shared the info with her and she signed up, too." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7030104) CB Cameron B. Office admin > "I don't like the limitations on the geotracking feature - i would like to be able to change where my employees clock in without having to change it for everyone." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7120241) TY Tommy Y. Head Chef Patron > "Finally a free time tracking app for my staff and being able to keep all my employee files in one place is amazing" [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7111187) SW STACEY W. Accounting Manager > "It has some limitations on third party integrations, and the interface can feel overwhelming and cluttered until you get used to using it." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7055457) JM Josh M. Post Harvest Manager > "with our small staff, finding a functional online timeclock service that made sense for our budget was a must and Connectteam small business plan made that possible" [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7069428) HT Heather T. Clinical manager > "The only complaint I have is when I go and and create a schedule for the future If I make a mistake and delete it by accident or accidently delete someone else's things it will not let me undo it to fix theirs." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6811014) AM Angela M. Manager > "I would like to be able to save a monthly calendar that shows all the dates, employees for each day of the month at one time. And I would like to be able to select a specific day on the app well into the future and not..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6871331) TV Talia V. Head of Content > "Occasionally voice messgaes and chat notifications don't work for a short period, typically when updates are being made to the app." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7100049) JC Jess C. Data Entry Specialist > "A highly useful all-in-one solution for managing non-desk employees, covering time trackin, communication, task management, scheduling and training in one app." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6844799) KB Kyle B. Senior Vice President > "Attendance and adherence to schedule reporting is not robust enough to support our Service Desk environment and we have had to implement other tools to give us that visibility." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6832688) JB Jackson B. Co-Founder, COO, CHRO > "The ability to create custom forms and checklists has also helped streamline our operations. Plus, since it’s designed for mobile use, our team can access everything they need on the go." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6762989) MC Macy C. Administrative Assistant > "I struggled to find some necessary settings, especially to set up admins with the proper access when they needed to see only certain employee's timesheets." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7089057) RY Roody Y. Edetor > "What I liked most about connec team is it'sall-in-one plat form that makes managing team incrediblyu efficient ,the user interface is intuitive ,and specially appreciated the scheduling and task management features..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6782417) AH Amanda H. Owner > "Edits aren't prompted when submitted by employees. When an employee manually edits their sheet, you aren't notified right away." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7118911) RS Raquel S. Solar, Electrical and Air Conditioning > "We primarily use the time clock feature, it is easy for our employees to use and the GPS tracking is really great to keep track of the team throughout the day." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7085710) KC Kenneth C. Vice President > "Also the app is way slower than the website and will freeze/glitch if you try to enter all of my available shifts at one time." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7084827) JS Justin S. Operations Manager > "For growing teams and multi-location operations, this level of automation is essential to maintaining structure, compliance, and operational efficiency." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7103345) JE Jamie E. COO > "By making price tiers, you’re artificially creating demand that should already be included in a finished product. " [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7070819) MG Mike G. Region Director of Venue Services > "One of its standout strengths is the app’s interconnectedness—everything from scheduling to communication and task management lives in one place, creating a streamlined experience for managers and frontline employees." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6763494) BF Belal F. Team lead > "The thing I liked least about Connecteam is that it can be slow sometimes and not all notifications come on time, which makes communication a bit harder." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7036292) JC Jaden C. CEO > "Easy scheduling for our staff, quick shift updates, GPS locations make sites easy to find, color coding is helpful for multiple shifts, Can export and download shifts to excel." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6843555) DS Devin S. Operations Manager > "However, lately we just switched to ADP time management due to over the past 3 weeks many of my user's reported issues with the system not resetting." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7077772) CL Catherine L. Director of Finance and HR > "Connecteam provides us with a basic timekeeping system to that allowed us to eliminate papertime sheets for our 3rd party custodial staff allowing us to ensure staff is clocking into their building." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6833365) TA Tony A. GM > "For example, adding a geofence seperatley seems unwarranted when the Job has an address and the Schedule includes an address as well." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7077114) AG Alicia G. Travel Coordinator > "We are able to have platform where we can load documents, have communication channels, trainings and so much more to help us grow as an agency." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6817484) MV Marissa V. Team Lead > "Problems allowing me to clock in, Many glitches on the phone app, Not allowing me to tag someone in comments most of the time." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6834219) MC Marcus C. Managing Director > "The pricing is reasonable, and the app offers a lot of useful features, such as scheduling shifts, assigning staff to their shifts, and using geofencing." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6766402) LC Lauren C. Business administrator > "At times the online portal can be very slow and unstable whilst this is a rear occasion it can impact our teams ability to operate efficiently." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7062672) VR Verified Reviewer Site Manager > "Specifically, the time tracking, the team chat features, and the customized employee profiles were the most helpful best features to us, in the construction industry." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6871060) HM Hala M. Boutique lead > "I also find it annoying that I have to switch between user view and the other view to have capabilities that I wish were on one page, not two." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7034245) RD Renee D. Head of Product > "Allows teams to track time on different jobs pretty easily and has a mobile responsive view that the team finds useful to enter their time with." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6815973) JM Jason M. Maintenance > "Sometimes the servers are slow to load for the staff submitting forms, this causes issues when trying to file multiple forms in a row." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6804898) Isaias S. Accounting Assistant > "One of our favorite features is the Time Clock it makes tracking hours simple and accurate, which saves us a lot of time and headaches" [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6862653) KR Katia R. Human Resources Coordinator > "People outside of organization can't access to our forms, I would like to be able to upload a PDF as our Manual for everyone to see but is not possible, I am not able to automatically have time set up for employees." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6766135) [View Reviews](https://www.capterra.com/p/153140/Connecteam/reviews/) CJ Carol J. Century Club Customer Service Rep > "This platform allows us to show our appreciation to our co-worker and management staff for all the little things they..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6316562) KM Kristen M. Sr. Front End Developer > "I have image set to not display to avoid clutter in my workspaces, so I just seem spam from matter not in my channels." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6316596) SM Sean M. IT Administrator > "It does help with employee happiness and productivity by incentivizing people with free gifts for a job well..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6627961) KD Kim D. Program Manager > "It was hard to get buy in from higher ups to use the system. And its not possible to edit the kudos if you forgot to..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6621461) CJ Charlotte J. Executive Assistant > "We used Matter for around a year and it was great for our employee recognition - giving the team a chance to shout out..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6334650) JF Jill F. Senior UX Architect > "There is a small bug that makes it a little tricky to assign a feedback category and then start typing the feedback..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6334780) CM Claire M. Philanthropy Coordinator > "My company paid for Matter for one calendar year with a focus on "Feedback Fridays" where we could write praise for..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6484594) Amy H. Ops Director > "No one is going to log into a separate system to look at a feed, and while a written shout out is nice... if there's..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6627781) CJ Charlotte J. Executive Assistant > "Also, we found it really useful when announcing birthdays and anniversaries, setting reminders for the team to respond..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6334650) MS Matt S. Technician > "shouldn't my company be giving me this stuff so i can rep them? also, announcing you're changing the matter rewards..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6624487) HM Hannah M. Office Manager > "We love that it gives employees to recognize each other as well as mangers an opportunity to recognize and shout-out..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6328797) NS Natalia S. Communications and Marketing Specialist > "I do not like the character limit on the entires because it can be difficult to express my full appreciation for my..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6478685) DB David B. Inventory Manager > "As a remote worker who only gets to collaborate virtually it helps show appreciation for coworkers when it cannot be..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6621407) CT Carly T. Corporate Relations > "Too many notifications received throughout the day on items I don’t need reminders" [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6621518) AG Akemi G. Product designer > "Our team uses it daily, and specially at Fridays, and I can say that it brought our remote team together and more..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6621438) BB Brian B. SDR > "Gift card redemption process is a bit too complicated." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6473824) Matt M. VP of Engineering > "Getting folks to think slightly larger than themselves through peer recognition and surveys helps a remote-first team..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6316814) MH Matt H. CX and Customer Marketing Strategy Lead > "Over time it starts to lack of impact to provide feedback and alternatively to receive it if there is no benefit." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6473925) AJ Asa J. Sales > "Did you give kudos on a daily or a weekly basis which motivates and can look the spirits of somebody who's done a good..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6656313) NJ Nick J. Program Ops Specialist > "The inability to add emojis within your kudos" [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6656118) DG Diego G. Billing representative > "It has revolutionized how my team manages projects and communicates effectively. Despite minor drawbacks, Matter..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6188746) DN Dwifany N. Video Editor > "because I use slack for work, I sometimes find it difficult to find the chat room." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6629236) BT Bryn T. Security Consultant > "Allows employees to reward each other which also lets management see more of the goings on" [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6316588) VR Verified Reviewer Sr Director, Finance and Operations > "I have used similar platforms in the past, but many were cost prohibitive for a small company. " [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6484661) CM Chloe M. Change Management Consultant and Project Lead > "I like that we can take a moment to reflect on the moments of collaboration and positivity we had throughout the week..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6479724) DB DJ B. Inside sales > "I had some issues adding kudos the first time, couldn't find where to add them." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6627945) SM Sierra M. Administrative Float > "Personal, the ability to publicly recognize and thank employees or coworkers or PRIVATELY thank them." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6316641) ZD Zay D. Floor Manager > "The functionality of selecting is a bit wonky to me" [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6326096) ES Erin S. Customer Service Rep > "positive energy was used and an opportunity for people to share good things about their peers and for supervisors to..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6629970) DC Dragos C. Analyst > "Not good since my points are lost due to the vendor scamming me." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6466702) DC Darla C. Century Club Support > "I appreciate being able to praise my co-workers, showing them of a job well done or kodos for helping me out." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6328720) KL Kaman L. Chief of Staff, Global Data > "I can't really think of any really, perhaps the lack of font options?" [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6465475) AM Amelia M. Operations Manager > "It's a nice way to share feedback with team members, and it has encouraged more peer feedback than just manager..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6621399) SB Simon B. Media Planner > "Hard to pinpoint any weaknesses in the service from a user perspective." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6316669) AW Ashley W. Director of People, Operations and Culture > "Instead of waiting until end of year for bonuses, we are able to reward and recognize great work throughout the year." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6627688) SP Sarah P. VP of Ops > "Sometimes I feel like I have to provide praise that isn't warranted." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6465619) DB David B. Inventory Manager > "It has made me more actively engaged in communicating my appreciation and gratitude toward coworkers who have made a..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6621407) AT Adam T. Producer > "Too many notifications." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6316579) NS Natalia S. Communications and Marketing Specialist > "I like that we can customize our options as well to tailor great work appreciation." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6478685) DG Diego G. Billing representative > "Additionally, occasional glitches in the system's performance can disrupt workflow continuity." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6188746) VR Vlada R. Designer > "I also like the flexibility of splitting up the rewards and not having to use the full bank at once." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6621650) AT Adam T. Producer > "I don't know how the rewards program works." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6316579) FJ Faith J. Executive Assistant > "I like that other team members can show their appreciation to you, and vice versa, for not just big accomplishments,..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6656408) LG Lexie G. Client Success Manager > "I do not like how difficult it is to customize." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6649549) CD Charmaine D. IT Consultant I > "Matter makes recognition among peers easier and fun" [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6775998) NM Nicolas M. Logistics Specialist > "Sometimes the visa gift card does not work on every store" [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6188646) BL Brianne L. Purchasing and Logistics Specialist > "You get encouraged by your team and it helps to foster a positive family like work envoirnment." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6649521) MS Matt S. Technician > "terrible. why would i spend points on company swag?" [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6624487) JB Jordan B. Analyst II > "The fact it can be integrated with messaging apps like Slack is super convenient." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6627761) JU Jacinta U. Cyber security analyst > "I just don't like that it's a web application if it's a standalone app it would have been great" [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6078621) EB Emily B. Chief Operating Officer > "I've loved using Matter to get my remote team to engage and give each other kudos." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6627015) GS Gloria S. Complaint Resolutions Specialist > "It clogs up my notifications." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6140430) JM Juliet M. Executive Assistant > "I have had a great experience with matter, whether it's sharing positive feedback or getting to redeem coins to gift..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6478615) AK Anjesh K. Software Developer > "I don’t like the reminder messages in teams" [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6062341) NB Natausha B. claim Laison > "Allows colleagues to interact and award each other" [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6621432) EC Elizabeth C. Medical Records > "The kudos don't replenish as fast as i would hope it would." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6119891) RI Rod I. Customer Support Specialist > "It gives the team a reason to communicate beyond just solving problems and show appreciation for good work." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6622169) AP Alessandro P. SDET > "I think the message templates get a little old" [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6193754) RI Rod I. Customer Support Specialist > "Matter is a fun way to reward colleagues for good work. while the monetary value is not significant, "it is the..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6622169) EV EVA V. Producer > "Some individuals may feel left out and sad.." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6120220) BN Britt N. Producer > "It really gives you a minute to be mindful and reflective, and acknowledge those coworkers that helped you that week." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6473355) Andrew S. DevOps engineer > "One downside I noticed was that the software can be slow at times, especially when uploading large files." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___4643880) CG Cristian G. Helpdesk engineer > "Engaging app that enhances the productivity by engaging the team" [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6627756) MF Mark F. Data Professional > "Feedback survey software used in companies (if they use any at all) tends to be generic survey forms with freeform..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___3035325) CD Charmaine D. IT Consultant I > "Matter will make your work environment engaging and fun." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6775998) SC Sam C. Head Of Engineering > "The weekly MVP always feels broken - we can't work it out!" [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6188597) MM MARIA M. TELLER > "ANALITICS REPORTS were one of my favorite things, also earning prices was great." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6473771) GM Genevieve M. Operations Manager > "The cost." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6200928) OM Ollie M. Teller > "It helps to lose weight, keep you active, and help you sleep better." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6484484) Shubham A. Associate Director > "Frequent notifications and reminders tend to frustrate many users, so much so many end up muting or removing the app..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___3029581) DW Dawn W. Product Director > "It's a great way to recognize co-workers for going over and beyond on projects." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6621414) VR Verified Reviewer Senior Quality Engineer > "I didn't like that other people do not have a profile on Matter, I had to invite my colleagues and every time explain..." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___3038346) JF Jill F. Senior UX Architect > "It seamlessly integrates with our Slack instance, so it's right there, all the time." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6334780) DC Danielle C. Associate Product Manager > "I find the homepage dashboard sometimes a bit aesthetically confusing to navigate between each person's feedback" [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___3028796) AB Ana B. Product Designer > "I enjoyed using Kudos with my colleagues because it fostered a positive and collaborative work environment." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6465482) SK Spencer K. Founder > "Some of the slack integrations were a bit clunky during onboarding." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___3021895) XS Xan S. Digital Project Manager > "Matter makes it easy to recognise my peers and reward great work and spread positivity in the team." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6324223) GC Gustavo C. Product Manager > "I miss some reminders to review my team again, but probably because we are using the free version." [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___3022903) RC Ron C. Service Professional > "The simplicity in UI and navigation of the app" [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___6649505) VR Verified Reviewer Principal > "The result is that some of the feedback you'll get will be confusing, contradictory, and not helpful at all" [See full review](https://www.capterra.com/p/186291/Matter/#Capterra___3006835) [View Reviews](https://www.capterra.com/p/186291/Matter/reviews/) ## User interface 4.64 (5,044) [Matter](https://www.capterra.com/p/186291/Matter/) 4.63 (378) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit 360 Degree Feedback 207 Important AI Copilot 150 Important AI/Machine Learning 120 Important Connecteam Top features 30/37 - 360 Degree Feedback - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Awards Management - Budget Control - Chat/Messaging - Commenting/Notes - Customizable Branding - Customizable Dashboard - Customizable Reports - Customizable Templates - eCards - Employee Profiles - Employee Reward Programs - Engagement Tracking - Gamification - Generative AI - Goal Management - Incentive Management - Leaderboards - Manager-to-Employee Recognition - Mobile Access - Multi-Language - Nominations - Ongoing Performance Tracking - Peer-to-Peer Recognition - Process/Workflow Automation - Recognition Tracking - Reminders - Reporting/Analytics - Rewards Catalog - Single Sign On - Social Recognition - Surveys & Feedback - Third-Party Integrations [See all features](https://www.capterra.com/p/153140/Connecteam/#features) Matter 26/37 - 360 Degree Feedback - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Awards Management - Budget Control - Chat/Messaging - Commenting/Notes - Customizable Branding - Customizable Dashboard - Customizable Reports - Customizable Templates - eCards - Employee Profiles - Employee Reward Programs - Engagement Tracking - Gamification - Generative AI - Goal Management - Incentive Management - Leaderboards - Manager-to-Employee Recognition - Mobile Access - Multi-Language - Nominations - Ongoing Performance Tracking - Peer-to-Peer Recognition - Process/Workflow Automation - Recognition Tracking - Reminders - Reporting/Analytics - Rewards Catalog - Single Sign On - Social Recognition - Surveys & Feedback - Third-Party Integrations [See all features](https://www.capterra.com/p/186291/Matter/#features) ### Recognition No recognitions have been awarded to Connecteam No recognitions have been awarded to Matter ### Deployment & support Connecteam Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Matter Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Connecteam - By Connecteam - Located in United States - Founded in 2015 Matter - By Matter - Located in United States - Founded in 2017 ## Popular Comparisons 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