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Connecteam is designed to meet the needs of those in non-desk industries, like construction, healthcare, and retail. The app is ideal for businesses who want to improve & simplify team management.
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This is the Best Customer Support group I have had the pleasure of working with when I had any questions.
I gave up and made my own training videos on how to use the app and they still struggle).
But, then they came out with a free version for small businesses and it was a true lifesaver.
SMS functions didn't go well, probably due to local regulations SMS may have delivery failures.
The customer service has always been outstanding!!! Any time I have a question, they have been ready and willing to help me to the best of their ability.
I don't like that i can't go put in unavailable the employee can only do that.
I love Connecteam and their Customer support is fantastic. I brag about them to all my friends and clients.
Due to the COVID epidemic, my team had to rapidly transition our way of business. Connecteam allowed us to solve several logistics problems that allowed us to thrive and grow.
It is easy to use and feature rich with lots of options to create great looking documents. I like that it is easy to duplicate a document and then easily edit and update it.
Features are quite limited and based on their roadmap it could take some time.
The addition of tracking functionality and the quiz aspect pushes Waybook over the top for me. The fact that the features above come from a product so wonderfully supported is the real joy though.
I find it difficult if someone leaves us but uses the same email address.
They have some very useful shortcuts that make it very easy to write and add new SOPS. They keep adding new features that are actually useful, while avoiding feature bloat, which I appreciate.
I pointed out a few missing features and these were included promptly in the feature requests and 2 out of 3 are actually making the next release.
I liked that I have a lifetime subscription through APPsumo for a small amount to make it somewhat worth it. I like that we have a place to keep documents to refer to.
I haven't run into any issues or things I don't like about this software.
Maria H.: Hi, I'm Maria. I'm the Director of Administration and Finance at First Presbyterian Church in Lake Wales, and I give Connecteam five stars. We used to be using a different online time clock program, but I was notified that the price was going up by 50% about a week before that date. I started looking around because we're a non-profit, and I saw that Connecteam had extremely high ratings. And so that's why we tried it. I really liked the idea of the idea of the geofencing because our church is kind of spread out in a couple different buildings. And the nursery workers were able to go right to work, and they didn't have to come by the office all the time to clock in and out. Same thing for the custodians, if they were ready to take their lunchtime, they could just clock out or clock back in. The geofencing was amazing. It also worked for our secretary, who would take deposits to the bank, and she could clock out there on her way home. And then, as an administrator, I could approve it, and she did not have to come back to the office to clock out or anything. It's very easy. Even our custodian, that's a little challenged when it comes to using electronic devices, after the first day, she just loves it. It's very easy. I like the reports. And the tech support person that did help me finalize a couple things on setup was just amazing. And the best part of it all is, since we have less than 10 people on the program, it's free for us, which is a help for a charity. And we all love it. I did have a little glitch on startup. There were a couple things I had questions on. We are a small company, and I wanted to make sure that I got it set up just right. And I was able to sign up for 15 minutes or so with one of their tech support people, who was just amazing. So setup went very seamlessly after that. It's just a great program and very easy to use. It gives us all the information that we need. So Connecteam is perfect, I think, for either small companies or large companies. It is so filled with just different things you can do with it that it would handle multiple locations or just a single location with just a handful of people. So I would say, definitely give it a look, give it a try. It's an amazing program, and I think you'll be very happy with it.
Connecteam
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