# Compare Connecteam vs ShiftCare 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Connecteam and ShiftCare based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/153140-233684/Connecteam-vs-ShiftCare

---

# Connecteam vs ShiftCare Features and Cost Comparison

Last updated March 26th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ConnecteamShiftCare2/4 selected

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

[ShiftCare](https://www.capterra.com/p/233684/ShiftCare/)[4.6 (144)](https://www.capterra.com/p/233684/ShiftCare/reviews/)

[## Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting Price

$29.00/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.7

Customer Service

4.6

Reviews Sentiment

Based on [5,044 reviews](#user-reviews)

Positive

4,826

Neutral

183

Negative

35

[## ShiftCare](https://www.capterra.com/p/233684/ShiftCare/)[4.6 (144)](https://www.capterra.com/p/233684/ShiftCare/reviews/)

Starting Price

$8.00/month

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

JR

SH

Based on [144 reviews](#user-reviews)

Positive

134

Neutral

6

Negative

4

## Summary

* * *

Key features rated by users

Features selected based on 20,811 reviews from scheduling software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

77%Fit

Missing features

Feature ratings

Mobile Access

4.7

Booking Management

NA

Calendar Management

4.5

Real-time Scheduling

4.7

Customer Database

4.6

81%Fit

High performer

Feature ratings

Mobile Access

4.5

Booking Management

4.5

Calendar Management

4.6

Real-time Scheduling

4.8

Customer Database

4.3

User satisfaction

User satisfaction

4.6

User reviews[5,044](https://www.capterra.com/p/153140/Connecteam/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.5

Customer support

4.6

User satisfaction

4.6

User reviews[144](https://www.capterra.com/p/233684/ShiftCare/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.5

Customer support

4.7

Price starts from

Price starts from

$29Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$8Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Connecteam is designed to meet the needs of those in non-desk industries, like construction, healthcare, and retail. The app is ideal for businesses who want to improve & simplify team management.

Best for

Home care agencies, aged care, IDD providers, support coordinators and allied health professionals. We offer both a web platform and mobile-friendly app for admin teams and employees.

## User reviews

Pros & cons

KA

KATHERINE A.

OFFICE MANAGER

> "Users appreciate the features like clock in/out, GPS tracking, timesheets, templates for recurring shifts, etc."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7049121)

JS

Justin S.

Operations Manager

> "There’s a lack of clear hierarchy and logical grouping between modules (time tracking, HR, documents, tasks, etc.), and the back-and-forth between admin view and employee view is not seamless."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7103345)

JW

John W.

Owner

> "We use a daily form to communicate amount of work done a cleaning site for our biggest customer and it over night improved our relationship with them and increased productivity and trust with them."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7040850)

BW

Bree W.

Operations Manager

> "When we switched from the small business plan to the paid version, it was a quite a shock that you have to buy each plan separately (Operations, HR & communications) especially because the small business plan has..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7073895)

Kandi N.

Director of Operations

> "I love the job scheduling, group and individual chats, team updates, event invitation with RSVP, time tracking, PTO/Sick day requests - great all in one platform."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7109973)

LW

Laura W.

Marketing Coordinator

> "Periodic bugs and problems with the GPS-tracking might lead to payroll problems, and to establish granular user access to temporary weekend crew, it is necessary to call their sluggish customer service."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7100699)

BC

Brendan C.

Lab Manager

> "The mobile app works well for field staff, and features like scheduling, forms, and announcements help keep everyone aligned in real time."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7083099)

CT

Cindy T.

CFO

> "I can’t see where my workers go to if they do 2 or 3 different jobs in a day. If they leave one job and go to another one, it shows where they clock in and out but not if they are traveling."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7107695)

CS

Charlie S.

Managing Director

> "Conncteam is an easy-to-use programme at an incredible price, with an extremely great range of features which allow us to keep track of all our timesheets using the time tracking feature, our schedule, checklists, and..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7109397)

AS

Amy S.

Account Coordinator

> "I dislike when you edit a message, even if i click in the center of the message, as soon as you start typing it takes you back to the end of the message."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7083696)

AK

Alexis K.

President

> "Appreciate the mobile capabilities, allows overnight shift scheduling, value for money (free for 10 users), appreciate ability to see pay rate or assigning various roles."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7071914)

JE

Jamie E.

COO

> "I do, however, think the pricing and tiered structure make it more cumbersome than it needs to be. While there is a certain amount of “ala carte” selection and modification to the system to suit your needs, it can feel..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7070819)

AM

Andrea M.

National Sales Manager

> "for what we use it for to track photo tracking in our NZ Grocery stores it works well for our small team, We were on Meta Workplace but had to go onto something else when that closed down"

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7064995)

TB

Teresa B.

Owner

> "I don't feel like the sales reps are very transparent with what modules are covered in each hub and informing customers they have to subscribe to the expert level in each hub to get the same services as the free plan..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6879693)

EC

Edward C.

Customer Service Manager

> "We use it at a college bookstore, and it provides us with a perfect hub to interact with our student employees, which doesn't need a phone list or email list."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7075751)

DS

Darren S.

Senior Safety Advisor

> "Our applications are getting more complicated and the current forms are limiting our ability to expand the forms. If one of our employees submits a report they do not have access to it in the future unless..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6773893)

SC

Salest C.

Director

> "It centralizes everything we need in one place—time tracking, scheduling, forms, announcements, and staff communication—which saves a huge amount of time."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7069634)

AF

Albert F.

Talent Manager

> "My least favorite part is when making schedules, the system doesn't automatically asssume the next day when duplicating shifts, so you have to go in manually to change dates after duplicating."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6804587)

EC

Emily C.

Business Manager

> "I appreciate how organized everything becomes once it’s set up—scheduling, communication, time tracking, and task management are all in one place, which has noticeably streamlined our daily operations."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7060912)

EB

Emilee B.

Operations Manager

> "I have to have certain jobs and departments set up in ADP a certain way to make payroll run smoothly, and Connecteam jobs & sub jobs don't correlate properly for me to smoothly export the data into ADP without having..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6786106)

JL

Jesse L.

Sales Manager

> "We were able to condense three of our platforms into Connecteam which not only saved money but allowed us to have one platform, making it much easier for our staff to find what they need."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7113321)

EK

Erin K.

Medical coordinator

> "Wish there was a better way to duplicate/copy a scheduled event (along with the same attached notes) to another date. When I get logged out of the site, it requires me to use a code from my phone; wish it provided an..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6804806)

GS

Gayle S.

Director of Finance

> "I appreciate how seamlessly it handles core functions like time adjustments, pending requests, and employee onboarding, all while keeping everything organized in one place."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7060228)

FL

FLOR L.

CEO

> "We are required to pay extra for every new person who uses the app. As our team grows, these added charges increase our overall costs and make the system less affordable."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7052942)

RK

Rebecca K.

ADON

> "It keeps communication, scheduling, and daily coordination organized and accessible in one place. While a few features can feel a bit clunky or take extra steps, the platform as a whole makes managing teams smoother..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7071579)

GS

Gayle S.

Director of Finance

> "What I like least about Connecteam is that it doesn’t currently provide options for tracking or managing PTO within the platform."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7060228)

JS

Justin S.

Operations Manager

> "This reduces manual administrative work, minimizes paper processes, and creates a centralized digital system for compliance and documentation."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7103345)

LS

Lauren S.

Operations Manager

> "One specific thing I don't like about the app is that users cannot edit their clock out time when they clock out outside of the geofence, meaning administrators have to manually change their time if it's inaccurate."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6771178)

RL

Robert L.

GM Head engineer

> "By centralizing the process and automating key steps, we were able to streamline workflows, reduce human error, and improve overall efficiency."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7070713)

JS

Justin S.

Operations Manager

> "I often have to click through multiple menus to find basic functions, which slows down workflow and creates unnecessary friction for managers trying to move quickly."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7103345)

GL

Griffin L.

Senior Administrative Assistant

> "It provides instant updates whenever shifts change and is mobile-friendly, giving employees quick access to their schedules and requests."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7060681)

AT

Alex T.

Bookkeeper

> "Recent change in billing to be priced by user is unfortunate, as we chose this one specifically for \*not\* having that pricing model - we're a seasonal business, and our employee count can vary widely, as well as having..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6805970)

GS

Gayle S.

Director of Finance

> "The ability to easily adjust time entries ensures accuracy and transparency, while pending requests are streamlined so nothing slips through the cracks."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7060228)

KM

Karen M.

Director

> "in scheduling you can't auto-schedule by job location, you can't set up regular work days for employees ie if someone is only available on Fridays and Saturdays you can't set up a rule that only shows them as available..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6833468)

KT

Kimberly T.

Asst Director HR

> "I like the fact it is user friendly the team can easily access the app, very easy to work and keep track of team members times, I can easliy get to the time punches to get the times for payroll, I think its a great..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7060680)

JE

Jamie E.

COO

> "It’s a way to upsell a customer that can over complicate the product for their needs, or keep important items out of reach for the customer that needs them."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7070819)

HL

Hannah L.

Business Systems Specialist

> "Between the AI chat feature that actually helps you learn the platform, the live webinars, the Facebook community, and the Connecteam setup team, we’ve never felt like we were figuring things out on our own."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7090960)

HC

Holly C.

Owner

> "What I find challenging about Connecteam is the lack of a monthly calendar view for events—it’s only shown as a list, which makes it harder to get a big-picture view of what’s coming up."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6804821)

AS

Amy S.

Vice President

> "I requested help creating one custom form and the assistance I received was 5 stars. Once I understood the logic and limitations, I have been able to create my own forms too."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7119538)

AB

Adrian B.

Administrative Assistant

> "The one thing I dislike is how you have to confirm each shift. Since we do our shifts a month in advance, there are like 15 shifts I have to go in and confirm."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7101213)

BW

Bree W.

Operations Manager

> "We have loved using Connecteam, the training videos, the support and how they listen to the needs of the customers and are constantly updating the features to make it better and easier."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7073895)

CD

Crystal D.

Customer Success Manager

> "There are too many plan upgrades needed when we want to add things like extra subtask spots, which makes it seem like the value for the money doesn't seem worth it all of the time."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7069223)

JS

Justin S.

Operations Manager

> "The platform works, but when you’re operating across locations with dozens of employees, ease of navigation, reporting clarity, and streamlined admin controls become critical."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7103345)

KR

Kimberley R.

Office Manager

> "I cant add more than 5 task at a time. When you have team members on different job sites it does not allow you to add more than 5 task per day."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6810958)

TT

Travis T.

CEO

> "All-in-one platform – Time tracking, scheduling, communication, and task management in one place reduces the need for multiple apps."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7088953)

SC

Stephen C.

Co-owner

> "It hides features behind paid upgrades, which wouldn't be the worst, except it flaunts them in your face, so you click them thinking you can do something, only to find they require an upgrade."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7077493)

SC

Sarah C.

Independent Contractor

> "Connecteam has made all these processes way easier than if I was doing it all manually -- so much so that when another contractor joined our team, I shared the info with her and she signed up, too."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7030104)

CB

Cameron B.

Office admin

> "I don't like the limitations on the geotracking feature - i would like to be able to change where my employees clock in without having to change it for everyone."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7120241)

TY

Tommy Y.

Head Chef Patron

> "Finally a free time tracking app for my staff and being able to keep all my employee files in one place is amazing"

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7111187)

SW

STACEY W.

Accounting Manager

> "It has some limitations on third party integrations, and the interface can feel overwhelming and cluttered until you get used to using it."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7055457)

JM

Josh M.

Post Harvest Manager

> "with our small staff, finding a functional online timeclock service that made sense for our budget was a must and Connectteam small business plan made that possible"

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7069428)

HT

Heather T.

Clinical manager

> "The only complaint I have is when I go and and create a schedule for the future If I make a mistake and delete it by accident or accidently delete someone else's things it will not let me undo it to fix theirs."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6811014)

AM

Angela M.

Manager

> "I would like to be able to save a monthly calendar that shows all the dates, employees for each day of the month at one time. And I would like to be able to select a specific day on the app well into the future and not..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6871331)

TV

Talia V.

Head of Content

> "Occasionally voice messgaes and chat notifications don't work for a short period, typically when updates are being made to the app."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7100049)

JC

Jess C.

Data Entry Specialist

> "A highly useful all-in-one solution for managing non-desk employees, covering time trackin, communication, task management, scheduling and training in one app."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6844799)

KB

Kyle B.

Senior Vice President

> "Attendance and adherence to schedule reporting is not robust enough to support our Service Desk environment and we have had to implement other tools to give us that visibility."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6832688)

JB

Jackson B.

Co-Founder, COO, CHRO

> "The ability to create custom forms and checklists has also helped streamline our operations. Plus, since it’s designed for mobile use, our team can access everything they need on the go."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6762989)

MC

Macy C.

Administrative Assistant

> "I struggled to find some necessary settings, especially to set up admins with the proper access when they needed to see only certain employee's timesheets."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7089057)

RY

Roody Y.

Edetor

> "What I liked most about connec team is it'sall-in-one plat form that makes managing team incrediblyu efficient ,the user interface is intuitive ,and specially appreciated the scheduling and task management features..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6782417)

AH

Amanda H.

Owner

> "Edits aren't prompted when submitted by employees. When an employee manually edits their sheet, you aren't notified right away."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7118911)

RS

Raquel S.

Solar, Electrical and Air Conditioning

> "We primarily use the time clock feature, it is easy for our employees to use and the GPS tracking is really great to keep track of the team throughout the day."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7085710)

KC

Kenneth C.

Vice President

> "Also the app is way slower than the website and will freeze/glitch if you try to enter all of my available shifts at one time."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7084827)

JS

Justin S.

Operations Manager

> "For growing teams and multi-location operations, this level of automation is essential to maintaining structure, compliance, and operational efficiency."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7103345)

JE

Jamie E.

COO

> "By making price tiers, you’re artificially creating demand that should already be included in a finished product. "

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7070819)

MG

Mike G.

Region Director of Venue Services

> "One of its standout strengths is the app’s interconnectedness—everything from scheduling to communication and task management lives in one place, creating a streamlined experience for managers and frontline employees."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6763494)

BF

Belal F.

Team lead

> "The thing I liked least about Connecteam is that it can be slow sometimes and not all notifications come on time, which makes communication a bit harder."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7036292)

JC

Jaden C.

CEO

> "Easy scheduling for our staff, quick shift updates, GPS locations make sites easy to find, color coding is helpful for multiple shifts, Can export and download shifts to excel."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6843555)

DS

Devin S.

Operations Manager

> "However, lately we just switched to ADP time management due to over the past 3 weeks many of my user's reported issues with the system not resetting."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7077772)

CL

Catherine L.

Director of Finance and HR

> "Connecteam provides us with a basic timekeeping system to that allowed us to eliminate papertime sheets for our 3rd party custodial staff allowing us to ensure staff is clocking into their building."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6833365)

TA

Tony A.

GM

> "For example, adding a geofence seperatley seems unwarranted when the Job has an address and the Schedule includes an address as well."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7077114)

AG

Alicia G.

Travel Coordinator

> "We are able to have platform where we can load documents, have communication channels, trainings and so much more to help us grow as an agency."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6817484)

MV

Marissa V.

Team Lead

> "Problems allowing me to clock in, Many glitches on the phone app, Not allowing me to tag someone in comments most of the time."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6834219)

MC

Marcus C.

Managing Director

> "The pricing is reasonable, and the app offers a lot of useful features, such as scheduling shifts, assigning staff to their shifts, and using geofencing."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6766402)

LC

Lauren C.

Business administrator

> "At times the online portal can be very slow and unstable whilst this is a rear occasion it can impact our teams ability to operate efficiently."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7062672)

VR

Verified Reviewer

Site Manager

> "Specifically, the time tracking, the team chat features, and the customized employee profiles were the most helpful best features to us, in the construction industry."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6871060)

HM

Hala M.

Boutique lead

> "I also find it annoying that I have to switch between user view and the other view to have capabilities that I wish were on one page, not two."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7034245)

RD

Renee D.

Head of Product

> "Allows teams to track time on different jobs pretty easily and has a mobile responsive view that the team finds useful to enter their time with."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6815973)

JM

Jason M.

Maintenance

> "Sometimes the servers are slow to load for the staff submitting forms, this causes issues when trying to file multiple forms in a row."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6804898)

Isaias S.

Accounting Assistant

> "One of our favorite features is the Time Clock it makes tracking hours simple and accurate, which saves us a lot of time and headaches"

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6862653)

KR

Katia R.

Human Resources Coordinator

> "People outside of organization can't access to our forms, I would like to be able to upload a PDF as our Manual for everyone to see but is not possible, I am not able to automatically have time set up for employees."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6766135)

[View Reviews](https://www.capterra.com/p/153140/Connecteam/reviews/)

JR

Julie R.

Scheduling

> "I enjoyed working with ShiftCare and being able to assign caregivers to clients and schedule appointments for care with ease."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___7038510)

Daniel M.

Director

> "Additionally, minor but noticeable issues—like formatting errors with Xero integration, the lack of automatic syncing with Xero..."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6516687)

SH

Scott H.

Disability Support Worker

> "Scheduling is easy with a good amount of customisability, allowing me to add a good amount of detail to shifts for workers."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6813084)

Daniel M.

Director

> "Certain UX issues, such as the awkward date picker and limited flexibility in scheduling shifts (e.g., only allowing 15- or..."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6516687)

KF

Karen F.

Manager

> "The Help Centre contains easy videos and guides to support new users and the Support Team are remarkable with response time and..."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6542867)

CP

Cynthia P.

Owner

> "Everything. But my biggest issue is they over promise in the sales process and tell you they can do everything you want and then..."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#SoftwareAdvice___7043060)

KC

Kylie C.

Director

> "Answers are prompt whenever there is a question or issue. If something more complex arises, it is a great comfort to know we..."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6795836)

JS

Jason S.

Owner

> "The product is unstable, support is unreliable, and the company’s integrity is questionable."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___7043383)

AR

Angela R.

Disability Support

> "What I liked most about ShiftCare is its user-friendly interface and comprehensive features that make organizing and..."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6349101)

FL

Faye L.

Manager

> "The payroll could not be broken down into different time periods so integration into Xero was useless."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6811287)

LE

Leigh E.

Managing Director

> "The functions of ShiftCare allows us to run our business to a high standard, to track /amend"

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6402156)

FL

Faye L.

Manager

> "Shiftcare had some privacy breaches as there were teams that could access information from other team teams through incident..."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6811287)

ZH

Zeb H.

Managing Director

> "Still a bit clunky there are a lot of features inside which could be tweaked which would improve the experience."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6798116)

GG

Gerry G.

Client Intake and Scheduling Coordinator

> "Could be more straight forward - have to click too many buttons to do something which is annoying."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6797213)

RM

Ricky M.

Support worker

> "I save so much time in regards to rostering, sending invoices, Staff management, and so much more."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6332947)

CG

Claire G.

Director

> "Integration doesn't work as well as it could - it often drops things off. "

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6803136)

CG

Claire G.

Director

> "Customer service on the chat function and availability of people on there is fantastic."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6803136)

JS

Jason S.

Owner

> "The onboarding was confusing and poorly supported."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___7043383)

DM

Daniel M.

General Manager

> "The ability to read shift notes at the click of a button along with the Xero integration make invoicing and staff payments a..."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___4730932)

AP

Angela P.

Director

> "for my own use, I would find it too time consuming to enter what I am currently using in my Calendar on a daily basis, to enter..."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___4776345)

Daniel M.

Director

> "ShiftCare has streamlined our business operations, reducing admin time and errors significantly."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6516687)

KlK

Kourtney-lee K.

Compliance and Service Delivery

> "I hate it, im sick of the videos just write the dam instructions down and ill work it out."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6797269)

MD

Mike D.

Director

> "ShiftCare provides a comprehensive platform for me to manage staff and clients in my small NDIS business providing psychosocial..."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___4747877)

KlK

Kourtney-lee K.

Compliance and Service Delivery

> "The bloody cost of it, per user when it should just be purchase the software and cya."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6797269)

ZH

Zeb H.

Managing Director

> "Then improving the design and correcting all the glitches would go a long way too!!"

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6798116)

AS

Amy S.

Team Leader

> "Doing anything admin related on the phone was tricky and time consuming."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6855300)

LA

Loris A.

Office Administrator

> "We also like that we are able to manage who sees what documents. "

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6535382)

CG

Claire G.

Director

> "Also, it's got very expensive for small to medium sized businesses."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6803136)

JS

Janelle S.

Founder

> "Response of staff online and through phone check-ups has been great."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6800475)

KL

Kerri L.

Founder and CEO

> "I honestly have nothing that I could categorize as the thing I like "least" about ShiftCare."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6349890)

KP

Kristina P.

Managing Director

> "Shiftcare effectively consolidates these functions, simplifying our operations."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6342660)

LW

Lucas W.

Sole trader

> "Fairly expensive for a sole trader but couldn’t survive without it."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6521637)

XL

Xanthia L.

Staff Trainer

> "At Wattle Blue we like the ease booking shifts with our clients that can be accessed by our support worker for before, during..."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___4997909)

JA

Jaypee A.

Director

> "we have multiple locations and it doesn't allow me to create a separate schedular that shows 2 different groups of support..."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___3606553)

JM

Julia M.

Service Delivery Manager

> "Mostly easy to roster and capture client info."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6794659)

XL

Xanthia L.

Staff Trainer

> "App can glitch on occasions, issues with adding more than one expense"

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___4997909)

JR

Janette R.

Company Owner

> "We cannot wait to utilise the rest of the features of shiftcare like the integration with xero and invoices ."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___4979681)

JN

Jade N.

Director

> "It's disappointing to note that a key feature that could greatly improve efficiency is missing from the basic version."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___4997927)

TH

Toby H.

Director

> "The Job Board is one of our favourite time saving features"

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6485215)

HV

Heidi V.

Office Manager

> "I find it difficult to return to a previous page. "

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___4992320)

AR

Angela R.

Disability Support

> "It's user-friendly, efficient, and has significantly improved our care coordination."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6349101)

CT

Cindy T.

Managing Director

> "There are no improvements that I can see are needed yet."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___5067016)

VB

Vanessa B.

Corporate Manager

> "The scheduler and level of detail able to be added to ShiftCare for both clients and staff is fantastic."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___4884930)

AP

Amy P.

Therapy assistant

> "Sometimes it will glitch after restarting mutilple times and not show shifts."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___3252343)

[View Reviews](https://www.capterra.com/p/233684/ShiftCare/reviews/)

## User interface

4.64 (5,044)

4.61 (144)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Absence Management

207

Important

Access Controls/Permissions

150

Important

Activity Tracking

120

Important

Connecteam

36/40

-   Absence Management
-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Scheduling
-   Automated Scheduling
-   Availability Management
-   Booking Management
-   Calendar Management
-   Calendar Sync
-   Class Scheduling
-   Customer Database
-   Customizable Branding
-   Customizable Fields
-   Drag & Drop
-   Employee Management
-   Employee Scheduling
-   Facility Scheduling
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Personalization and Recommendation
-   Real-Time Notifications
-   Real-time Scheduling
-   Real-Time Updates
-   Reminders
-   Reporting & Statistics
-   Resource Scheduling
-   Room Booking
-   Self Service Portal
-   Shift Swapping
-   Task Scheduling
-   Third-Party Integrations
-   Timesheet Management
-   Time Zone Tracking
-   User Management

[See all features](https://www.capterra.com/p/153140/Connecteam/#features)

ShiftCare

Top features

37/40

-   Absence Management
-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Scheduling
-   Automated Scheduling
-   Availability Management
-   Booking Management
-   Calendar Management
-   Calendar Sync
-   Class Scheduling
-   Customer Database
-   Customizable Branding
-   Customizable Fields
-   Drag & Drop
-   Employee Management
-   Employee Scheduling
-   Facility Scheduling
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Personalization and Recommendation
-   Real-Time Notifications
-   Real-time Scheduling
-   Real-Time Updates
-   Reminders
-   Reporting & Statistics
-   Resource Scheduling
-   Room Booking
-   Self Service Portal
-   Shift Swapping
-   Task Scheduling
-   Third-Party Integrations
-   Timesheet Management
-   Time Zone Tracking
-   User Management

[See all features](https://www.capterra.com/p/233684/ShiftCare/#features)

### Recognition

No recognitions have been awarded to Connecteam

No recognitions have been awarded to ShiftCare

### Deployment & support

Connecteam

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

ShiftCare

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Connecteam

-   By Connecteam
-   Located in United States
-   Founded in 2015

ShiftCare

-   By ShiftCare
-   Located in Australia
-   Founded in

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