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Connecteam is designed to meet the needs of those in non-desk industries, like construction, healthcare, and retail. The app is ideal for businesses who want to improve & simplify team management.
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This is the Best Customer Support group I have had the pleasure of working with when I had any questions.
I gave up and made my own training videos on how to use the app and they still struggle).
But, then they came out with a free version for small businesses and it was a true lifesaver.
SMS functions didn't go well, probably due to local regulations SMS may have delivery failures.
The customer service has always been outstanding!!! Any time I have a question, they have been ready and willing to help me to the best of their ability.
I don't like that i can't go put in unavailable the employee can only do that.
I love Connecteam and their Customer support is fantastic. I brag about them to all my friends and clients.
Due to the COVID epidemic, my team had to rapidly transition our way of business. Connecteam allowed us to solve several logistics problems that allowed us to thrive and grow.
It was very good to see different people’s analyzed characteristics like who is like what. It was good to get to know people better through this platform.
The chat feature wasn't great and the notification feature was awful. It kept sending emails even when there were no notifications so I would always miss the real notifications.
I liked how easy it was to communicate with other team members and share files. I also liked the reminder function for upcoming deadlines.
Sometines it had errors that we had to refresh to do the lab simulation.
The quiz that was used to create the groups was successful and I was able to be paired with like-minded individuals. Moreover, the time schedule was also useful when outlining everyones availability.
We often got email notifications for assignments/things that were no longer relevant.
I liked that this software was relatively simple to use. Its features made it possible to collaborate with my peers with ease.
Sometimes finding files was difficult and convoluted.
Maria H.: Hi, I'm Maria. I'm the Director of Administration and Finance at First Presbyterian Church in Lake Wales, and I give Connecteam five stars. We used to be using a different online time clock program, but I was notified that the price was going up by 50% about a week before that date. I started looking around because we're a non-profit, and I saw that Connecteam had extremely high ratings. And so that's why we tried it. I really liked the idea of the idea of the geofencing because our church is kind of spread out in a couple different buildings. And the nursery workers were able to go right to work, and they didn't have to come by the office all the time to clock in and out. Same thing for the custodians, if they were ready to take their lunchtime, they could just clock out or clock back in. The geofencing was amazing. It also worked for our secretary, who would take deposits to the bank, and she could clock out there on her way home. And then, as an administrator, I could approve it, and she did not have to come back to the office to clock out or anything. It's very easy. Even our custodian, that's a little challenged when it comes to using electronic devices, after the first day, she just loves it. It's very easy. I like the reports. And the tech support person that did help me finalize a couple things on setup was just amazing. And the best part of it all is, since we have less than 10 people on the program, it's free for us, which is a help for a charity. And we all love it. I did have a little glitch on startup. There were a couple things I had questions on. We are a small company, and I wanted to make sure that I got it set up just right. And I was able to sign up for 15 minutes or so with one of their tech support people, who was just amazing. So setup went very seamlessly after that. It's just a great program and very easy to use. It gives us all the information that we need. So Connecteam is perfect, I think, for either small companies or large companies. It is so filled with just different things you can do with it that it would handle multiple locations or just a single location with just a handful of people. So I would say, definitely give it a look, give it a try. It's an amazing program, and I think you'll be very happy with it.
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