# Compare Connecteam vs Salesforce Platform 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Connecteam and Salesforce Platform based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/153140-268338/Connecteam-vs-App-Cloud

---

# Connecteam vs Salesforce Platform Features and Cost Comparison

Last updated July 8th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ConnecteamSalesforce Platform2/4 selected

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.6 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/)

[Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[4.4 (399)](https://www.capterra.com/p/268338/App-Cloud/reviews/)

[## Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.6 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting Price

$29.00/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.7

Customer Service

4.6

Reviews Sentiment

Based on [5,298 reviews](#user-reviews)

Positive

5,068

Neutral

191

Negative

39

[## Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[4.4 (399)](https://www.capterra.com/p/268338/App-Cloud/reviews/)

Starting Price

$25.00/month

Value-for-Money

4

Functionality

4.4

Ease of Use

4

Customer Service

4

Reviews Sentiment

Based on [399 reviews](#user-reviews)

Positive

355

Neutral

32

Negative

12

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 1,736 reviews from employee communication tools software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

71%Fit

Not enough reviews

Feature ratings

Mobile Access

4.7

Communication Management

4.6

Chat/Messaging

4.7

Single Sign On

2.0

Mass Notifications

\--

\--%Fit

Missing features

Feature ratings

Mobile Access

NA

Communication Management

NA

Chat/Messaging

NA

Single Sign On

NA

Mass Notifications

NA

User satisfaction

User satisfaction

4.6

User reviews[5,298](https://www.capterra.com/p/153140/Connecteam/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.5

Customer support

4.6

User satisfaction

4.4

User reviews[399](https://www.capterra.com/p/268338/App-Cloud/reviews/)

Ease of use

4.0

Functionality

4.4

Value for money

4.0

Customer support

4.0

Price starts from

Price starts from

$29Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$25Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Connecteam is designed to meet the needs of those in non-desk industries, like construction, healthcare, and retail. The app is ideal for businesses who want to improve & simplify team management.

Best for

With Salesforce's multi-tenant cloud computing model we can serve the needs of companies of all sizes, in any industry. Our customers benefit from a shared main framework, while maintaining privacy.

## User reviews

Pros & cons

JC

Julia C.

HR

> "It offers a wide range of tools that help us manage scheduling, communication, and daily operations all in one place, which has been extremely helpful for our team. While we’re still learning all of its..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7131626)

JS

Justin S.

Operations Manager

> "There’s a lack of clear hierarchy and logical grouping between modules (time tracking, HR, documents, tasks, etc.), and the back-and-forth between admin view and employee view is not seamless."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7103345)

RS

Radha S.

Legal Assistant

> "Having scheduling, time tracking, task management, communication, and basic HR tools in one mobile‑friendly app made day‑to‑day operations more organized and efficient."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7137070)

LW

Laura W.

Marketing Coordinator

> "Periodic bugs and problems with the GPS-tracking might lead to payroll problems, and to establish granular user access to temporary weekend crew, it is necessary to call their sluggish customer service."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7100699)

AM

Amy M.

Owner

> "One of the features we use most frequently is photo sharing, which allows team members to document installations, production progress, and completed projects in real time."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7164146)

BF

Bethany F.

Executive Director

> "There is no way to update the shift time if you forget to log in on time. If an employee starts their shift, and notices 10 mins in their forgot to start, they have to remender to update the time after..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7156496)

RS

Radha S.

Legal Assistant

> "All‑in‑one platform – Connecteam brings scheduling, time tracking, task management, communication, and HR tools into one app, reducing the need to juggle multiple systems."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7137070)

DH

Denise H.

Executive Director

> "inability to set up permanent recurring schedules. While things occasionally change due to illnesses and vacations, all of our staff always works the same schedule, and it's inconvenient to have to copy..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7136087)

KO

Krysti O.

Program Director

> "The mobile app makes it convenient for employees to stay informed and connected, and it helps streamline daily operations while reducing the need for multiple systems."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7166399)

CT

Cindy T.

CFO

> "I can’t see where my workers go to if they do 2 or 3 different jobs in a day. If they leave one job and go to another one, it shows where they clock in and out but not if they are traveling."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7107695)

Kandi N.

Director of Operations

> "I love the job scheduling, group and individual chats, team updates, event invitation with RSVP, time tracking, PTO/Sick day requests - great all in one platform."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7109973)

AS

Amy S.

Account Coordinator

> "I dislike when you edit a message, even if i click in the center of the message, as soon as you start typing it takes you back to the end of the message."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7083696)

AB

Allison B.

Executive Director

> "Connect team provides a quick way for me to post, approve, and edit shift schedules, giving my employees enough time and flexibility to confirm shifts or communicate scheduling needs."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7173154)

TB

Teresa B.

Owner

> "I don't feel like the sales reps are very transparent with what modules are covered in each hub and informing customers they have to subscribe to the expert level in each hub to get the same services as..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6879693)

BC

Brendan C.

Lab Manager

> "The mobile app works well for field staff, and features like scheduling, forms, and announcements help keep everyone aligned in real time."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7083099)

AJ

Amy J.

Youth Services Supervisor

> "Something I didn't love, as an admin, is when reviewing shift requests, how easy it is to slip up when rejecting a request. When I am looking at requests on the desktop, once I accept or reject one, the..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7134406)

CS

Charlie S.

Managing Director

> "Conncteam is an easy-to-use programme at an incredible price, with an extremely great range of features which allow us to keep track of all our timesheets using the time tracking feature, our schedule,..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7109397)

TS

Tannya S.

Vice President

> "Additionally, the "break" option is frustratingly difficult for my employees to utilize a simple 15 minute break; therefore, they have to completely log off before taking a break."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7161092)

KV

Keely V.

Creative Operations

> "I like Connecteam for the real-time ability for staff to clock their work hours, the way they can edit those hours, and the flexibility of the platform."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7165847)

JS

Justin S.

Operations Manager

> "I often have to click through multiple menus to find basic functions, which slows down workflow and creates unnecessary friction for managers trying to move quickly."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7103345)

KO

Krysti O.

Program Director

> "It provides an easy way to communicate with staff, manage schedules, share documents, assign tasks, and track completion all in one place."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7166399)

BW

Bree W.

Operations Manager

> "When we switched from the small business plan to the paid version, it was a quite a shock that you have to buy each plan separately (Operations, HR & communications) especially because the small..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7073895)

EC

Edward C.

Customer Service Manager

> "We use it at a college bookstore, and it provides us with a perfect hub to interact with our student employees, which doesn't need a phone list or email list."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7075751)

AB

Adrian B.

Administrative Assistant

> "The one thing I dislike is how you have to confirm each shift. Since we do our shifts a month in advance, there are like 15 shifts I have to go in and confirm."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7101213)

AM

Amy M.

Owner

> "I can leave it open on both my phone and computer throughout the day, which allows me to stay connected whether I am in the office, on a job site, or traveling between client meetings."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7164146)

AS

Anthony S.

CIO

> "However, those positives have been overshadowed by missing functionality, costly module-based pricing, and integration limitations that directly impacted our payroll process."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7160900)

ER

Ethan R.

office staff

> "The platform offers useful tools for communication, scheduling, and task management, making it easier to stay organized and keep teams connected."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7175084)

LW

Lindsay W.

Operations Manager

> "Doesn't link with our software for time tracking. Because of this, it takes more time to run payroll and divide out the jobs."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7173026)

JL

Jesse L.

Sales Manager

> "We were able to condense three of our platforms into Connecteam which not only saved money but allowed us to have one platform, making it much easier for our staff to find what they need."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7113321)

SC

Stephen C.

Co-owner

> "It hides features behind paid upgrades, which wouldn't be the worst, except it flaunts them in your face, so you click them thinking you can do something, only to find they require an upgrade."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7077493)

JS

Justin S.

Operations Manager

> "This reduces manual administrative work, minimizes paper processes, and creates a centralized digital system for compliance and documentation."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7103345)

CK

Connie K.

Accounting Administrator

> "That time records are not saved. If an employee leaves, their record has to be deleted/erased so that they don't show up on the time clock list."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7146519)

DF

Davids F.

Manager

> "The platform helps organize daily work, improve visibility, and reduce manual follow-up. Although there is a small learning curve in the beginning, once everything is set up, it becomes a very useful..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7126912)

ML

Martha L.

Payroll and Admin Specialist

> "If you are on a plan where you pay monthly and your payment does not clear, then you will not be allowed in to see anything at all."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7132298)

AW

Allen W.

Rollingstock Maintenance Team Leader

> "The communication tools were also extremely useful, allowing instant updates, announcements, and messaging between staff members without relying on separate apps."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7154443)

CB

Cameron B.

Office admin

> "I don't like the limitations on the geotracking feature - i would like to be able to change where my employees clock in without having to change it for everyone."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7120241)

JA

Jonathan A.

Project Manager

> "The ability to build custom checklists for installs and attach photos directly to a job is huge for documentation."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7151210)

AW

Allen W.

Rollingstock Maintenance Team Leader

> "I also found that certain advanced features and integrations are locked behind higher-priced plans, which may not suit businesses with limited budgets."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7154443)

HL

Hannah L.

Business Systems Specialist

> "Between the AI chat feature that actually helps you learn the platform, the live webinars, the Facebook community, and the Connecteam setup team, we’ve never felt like we were figuring things out on our..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7090960)

KS

Karen S.

RGV Director

> "It can get confusing because on my laptop I have it in the normal time and month/day format, but sometimes the app will be 24 hr and day/month"

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7141487)

AS

Amy S.

Vice President

> "I requested help creating one custom form and the assistance I received was 5 stars. Once I understood the logic and limitations, I have been able to create my own forms too."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7119538)

KF

Kandace F.

Operations Manager

> "For a remote team of workers on a more typical 9-5 schedule, it is actually difficult to set up those repetitive regular shifts for all of your team members."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7172667)

MM

Michael M.

Owner

> "The platform covers everything I need in one place — time tracking, scheduling, communication, and employee management."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7164417)

TV

Talia V.

Head of Content

> "Occasionally voice messgaes and chat notifications don't work for a short period, typically when updates are being made to the app."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7100049)

JS

Justin S.

Operations Manager

> "The platform works, but when you’re operating across locations with dozens of employees, ease of navigation, reporting clarity, and streamlined admin controls become critical."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7103345)

MC

Macy C.

Administrative Assistant

> "I struggled to find some necessary settings, especially to set up admins with the proper access when they needed to see only certain employee's timesheets."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7089057)

RN

Rykki N.

Director

> "It has saved a lot of administrative time and employee's enjoy being able to do time tracking on their phones, see fun updates, etc."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7168443)

AH

Amanda H.

Owner

> "Edits aren't prompted when submitted by employees. When an employee manually edits their sheet, you aren't notified right away."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7118911)

TT

Travis T.

CEO

> "All-in-one platform – Time tracking, scheduling, communication, and task management in one place reduces the need for multiple apps."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7088953)

KC

Kenneth C.

Vice President

> "Also the app is way slower than the website and will freeze/glitch if you try to enter all of my available shifts at one time."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7084827)

TY

Tommy Y.

Head Chef Patron

> "Finally a free time tracking app for my staff and being able to keep all my employee files in one place is amazing"

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7111187)

HE

Hazen E.

President

> "It's a nice app, however it doesn't work great for our team as we work remotely. As the app requires data we have difficulty staying connected at times"

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7153906)

AJ

Amy J.

Youth Services Supervisor

> "It is good for tracking actual hours and keeping everyone accountable, with our previous method of just tracking on paper things could get a little vague, so I appreciate the specificity."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7134406)

KF

Kandace F.

Operations Manager

> "My only issue, is that it is a deep program with many capabilities, and although it is very user friendly, they do not provide much guidance or live assistance when you purchase this product."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7172667)

AM

Angela M.

Manager

> "I would like to be able to save a monthly calendar that shows all the dates, employees for each day of the month at one time. And I would like to be able to select a specific day on the app well into..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6871331)

SB

Salvador B.

Administrative Assistant

> "Does not always show accurate location when clocking in (one time it logged that I clocked in from a location I only visited the day before)"

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7133003)

AK

Alexis K.

President

> "Appreciate the mobile capabilities, allows overnight shift scheduling, value for money (free for 10 users), appreciate ability to see pay rate or assigning various roles."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7071914)

DS

Devin S.

Operations Manager

> "However, lately we just switched to ADP time management due to over the past 3 weeks many of my user's reported issues with the system not resetting."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7077772)

Ankith T.

Software Engineer

> "This software makes user access management simple by allowing admins to control permissions based on employee roles and responsibilities."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7148282)

TA

Tony A.

GM

> "For example, adding a geofence seperatley seems unwarranted when the Job has an address and the Schedule includes an address as well."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7077114)

JW

John W.

Owner

> "We use a daily form to communicate amount of work done a cleaning site for our biggest customer and it over night improved our relationship with them and increased productivity and trust with them."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7040850)

Kaitlyn M.

Human Resources Director

> "Instead, each time we ask for a status update, we are asked to complete additional tasks—many of which are repetitive or irrelevant at this stage."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7134370)

RS

Raquel S.

Solar, Electrical and Air Conditioning

> "We primarily use the time clock feature, it is easy for our employees to use and the GPS tracking is really great to keep track of the team throughout the day."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7085710)

EC

Edward C.

Customer Service Manager

> "The con is that not every department in our organization uses it. If I could pick one con is that adding new users should be easier."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7075751)

JS

Justin S.

Operations Manager

> "For growing teams and multi-location operations, this level of automation is essential to maintaining structure, compliance, and operational efficiency."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7103345)

JW

Janet W.

Office Manager

> "The only drawback for us is if an employee has cellphone issues where they cannot connect to the app. "

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7090396)

VR

Verified Reviewer

Site Manager

> "Specifically, the time tracking, the team chat features, and the customized employee profiles were the most helpful best features to us, in the construction industry."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6871060)

RF

Ryan F.

Customer Service

> "There are a few downsides, like occasional small bugs or notification issues, and the pricing can increase as your team grows."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7123820)

Isaias S.

Accounting Assistant

> "One of our favorite features is the Time Clock it makes tracking hours simple and accurate, which saves us a lot of time and headaches"

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6862653)

ES

Emily S.

HR Officer

> "One area for improvement would be the Tasks feature. While it’s useful for basic to-do lists, it doesn’t yet fully support task-oriented workflows in the way tools like Asana do."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6862688)

Isaias S.

Accounting Assistant

> "It’s been a reliable tool that helps streamline scheduling, time tracking, communication, and task management for our team. While there have been a few minor bugs or delays, the app works well overall..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6862653)

CB

Cole B.

General Manager-Woodinville

> "I've turned off notifications for scheduling but still find that I get a lot more notifications than I need to be receiving--and I'm the general manager, so I usually need to be in the know."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7119565)

KA

KATHERINE A.

OFFICE MANAGER

> "Users appreciate the features like clock in/out, GPS tracking, timesheets, templates for recurring shifts, etc."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7049121)

WR

Wilhmenia R.

Manager

> "The app struggles in low‑reception environments, affecting GPS breadcrumbs and form submissions."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7162249)

JA

Jefferson A.

Manager

> "Is an app that makes the day ease to go by, a lot of options to customize what is needed for the daily tasks, the main interface works pretty good with all the news and infos that we need to pass along..."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6874722)

CS

Crystal S.

Director of Operations

> "The only issue we have had is occasionally the GPS does not pick up properly for the breadcrumbs but that may not even be a Connecteam issue."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7085335)

RS

Radha S.

Legal Assistant

> "Clear communication tools – In‑app chat, announcements, and updates made it simple to reach teams quickly and keep everyone informed in one central place."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7137070)

AZ

Adaky Z.

Area Manager

> "Sometimes the app needs to be programmed with some master user and that limits us how we can see or analyze the information"

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7105266)

SA

Stephanie A.

Director of Nursing

> "This platform is all inclusive - scheduler, communications, time off, timesheet, and more, but you can choose which portions of the platform best fit your business needs. "

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7009478)

CB

Camilla B.

Admin and Accounts

> "Occasionally, it's hard to click into a timesheet to add the start time of a shift if someone forgot to sign in."

[See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7109499)

[View Reviews](https://www.capterra.com/p/153140/Connecteam/reviews/)

Marc R.

Digital Media Specialist

> "It allows organizations to tailor nearly every aspect of the system to fit their specific workflows, whether that’s through custom..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7151127)

SK

Sagar K.

Sales Mangaer

> "Maybe it's just the provision for my firm, but I see too many frequent updates - and it sometimes messes with my work - wherein the..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7039628)

LB

Logan B.

Owner

> "Salesforce is an incredible tool for marketing managers who want to create and monitor campaigns to enable salespeople to work out..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7078533)

Gabriel K.

Senior Marketing and Communications Specialist

> "The learning curve is steep, especially for users who are adjacent to admin work rather than full-time CRM specialists."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7086183)

DE

David E.

Maintenance tech

> "It isn't just a CRM; it is a comprehensive development environment that allows you to build virtually any business process from the..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7142381)

VR

Verified Reviewer

New Business Representative

> "A bit slow when loading reports as times and I also think it's a bit on the pricier side, but that is to be expected with a premium..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7056327)

Dionne Joy M.

Service Hub Representative

> "You can tailor almost every part of the system — workflows, dashboards, automations, and even entire apps, without needing deep..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7069702)

TE

Tina E.

Membership Manager

> "Instead, I had to rely on my team actively taking ownership of customer tickets, which doesn't usually happen."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7019602)

JOIA W.

Owner - Licensed Advisor

> "The Salesforce Platform is highly valued for its user-friendly interface, extensive customization options, and integration capabilities."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7065480)

AG

Alyson G.

Director of FPA

> "The only thing I do not like is the integration with Google where you can only pull data every 4 hours, not continuously"

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6724077)

MO

Makenna O.

Branch Office Administrator

> "It has many features that help me in my workday and getting tasks done, and it has features that help me connect better with clients."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6780469)

Gabriel K.

Senior Marketing and Communications Specialist

> "Salesforce is not intuitive, and it is not lightweight."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7086183)

Marc R.

Digital Media Specialist

> "What stands out most about the Salesforce Platform is its powerful customization and scalability."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7151127)

CG

Chelsea G.

Engagement Officer

> "It can be tricky as there is so much room for customisation, sometimes features get lost and can be tricky to learn without a good..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6832340)

Marc R.

Digital Media Specialist

> "This flexibility makes it incredibly valuable for organizations that need a solution that can evolve alongside their operations."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7151127)

RT

Ruki T.

Sr. Sales Enablement Specialist

> "It's a bit clunky and reports can take a while to load, especially if it includes a great amount of data."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6754757)

VR

Verified Reviewer

Senior Manager, Information Technology

> "With Salesforce, we have a robust platform on which we can efficiently track the data and processes we need for any department."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6561229)

HR

Heather R.

Records Specialist

> "Salesforce can be challenging to navigate due to its layout and the lack of a visually appealing interface."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6647765)

CF

Cameron F.

Director

> "The Power of the simple use of using the salesforce platform and ability to use visuals are always a plus."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7166563)

Dionne Joy M.

Service Hub Representative

> "The interface can feel overwhelming at first, especially for new users."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7069702)

CB

Cameron B.

Sales Manager

> "The analytics it gives me as a sales leader allows me to forecast accurately and monitor my team's pipeline."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6561102)

LR

Lily R.

Director

> "Right now we cannot locate discount t details that are embedded within a task."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6845013)

CG

Chelsea G.

Engagement Officer

> "Salesforce has been a great platform for hosting our customer relationship data and running reports, we have found it tricky to..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6832340)

AS

Alex S.

Recruitment Sourcing Specialist

> "The cons about Salesforce was how difficult it was to navigate the UI."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6577972)

VR

Verified Reviewer

Admin Consultant

> "He taught me all I know and I’ve been able to apply what I learned while getting my Administrator certification in many ways."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7114902)

ET

Erin T.

Sales Enablement

> "The drag and drop feature is touchy when it comes to building reports and editing the field order in the filter section."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___5095454)

YM

Yahya M.

Admin RD Consulting

> "This comes with a high-learning curve and investment into the platform over the ability and ease to transfer to other platforms"

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7046681)

VR

Verified Reviewer

Technical Support Engineer

> "It can be costly if you don't have an admin in house, or if you have a very complex business process you want to model in Salesforce."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___4954831)

TE

Tina E.

Membership Manager

> "We were able to track customer activity without having to check back with the legacy system."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7019602)

TH

Tyler H.

Sales Manager

> "I could only think of one major issue I had with the product."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7055407)

Brandon C.

Copywriter

> "It significantly increased our organization and ultimately drove client retention, providing us the most value through retargeted..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6851385)

HG

Henry G.

CFO

> "A lot of things are not intuitive and we always relied on third parties tech to fix issues, make adjustment and customizations."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6223506)

Gabriel K.

Senior Marketing and Communications Specialist

> "I don’t always enjoy using it day to day, but I recognize that in the right hands and with the right resources, it’s one of the most..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7086183)

EE

Ethan E.

Business Operations

> "Backend set up an sometimes be somewhat clunky to use."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6440815)

XL

Xiang L.

Director

> "We use Salesforce platform to realize the large data flow and communication across different departments."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6647898)

LF

Laura F.

Executive Director

> "Sometimes it is difficult to get good reporting and dashboards set up and we need the assistance of SF trained specialists to surveil..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6161935)

KU

KARINA U.

SDR

> "We can easily organize tasks, set deadlines, and prioritize activities with just a few taps."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6414034)

PL

Phillip L.

Demand Generation Manager

> "We have multiple products and use our salesforce in a complex way so the downside is there really isn't a great way to integrate leads..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___4848486)

Kenidra S.

Content Moderator

> "Using Salesforce to multitask while on a call was overall the best customer relations management app."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6874159)

VR

Verified Reviewer

Business Consultant

> "I found merging contacts and tickets a bit tricky on salesforce"

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___4983591)

Brandon C.

Copywriter

> "My favorite part about SalesForce was how detailed the tracking was."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6851385)

CT

Chetan T.

Director, customer experience

> "There has been a good effort with the "Lightning" interface for Salesforce, however given the nature of the platform it becomes tedious..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___3734131)

SM

Sean M.

Marketing Manager

> "Salesforce App Cloud is a comprehensive platform that offers a suite of tools designed for building, managing, and deploying business..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6113225)

PD

Pam D.

Associate Dean

> "As a user who is not in there every day, the new lightening platform is awkward and difficult to find anything. "

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6160878)

OF

Osman F.

Marketing Support Manager

> "The flexibility, adaptability, scalability that Salesforce have, I have seen how different business uses it and this allows for any..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6178430)

VR

Verified Reviewer

CEO

> "It was too expensive to make automation and further development of the platform."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6124582)

CC

Cody C.

CSR

> "I have been using salesforce since 2019 and I have to say that this program is universal meaning you can have the same experience from..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6828534)

RN

Ryan N.

Sales Executive

> "The cost of getting things set up the way you want them is large from both a time and monetary perspective"

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6299518)

SM

Sean M.

Marketing Manager

> "Key strengths include its strong integration capabilities, allowing seamless connection with Salesforce's CRM and other third-party..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6113225)

LA

Lisa A.

Company Director

> "The price is the main aspect of Salesforce that I find objectionable. Because it is fairly expensive and every additional license that..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___3838171)

AM

Alan M.

Business Development Executive

> "Easy to monitor progress with prospects on salesforce and links well to other tools like Ringover."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6794069)

EC

Ethan C.

Senior Accountant

> "The learning curve is kind of big and it's a bit overwhelming at first."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6139320)

AM

ANDREW M.

Contractor

> "From the development and continual advances to the ease of use."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7121872)

GS

Grace S.

L&D Specialist

> "It can become a complicated admin mess."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___5047895)

NB

Nathan B.

Systems Admin

> "Working with Salesforce was great, working within the complexities of the Salesforce framework require a ton of training. "

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6633549)

CM

Christian M.

Agency Producer

> "More bugs then features."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6081449)

SM

Sean M.

Marketing Manager

> "Overall, Salesforce App Cloud is an effective solution for enterprises looking to streamline their application development process,..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6113225)

CM

Christian M.

Agency Producer

> "I feel really bad for the developers who had to put their name on this app."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6081449)

VR

Verified Reviewer

Account Executive

> "It's also great for development as it helps me learn."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7063371)

VR

Verified Reviewer

Church Network Coordinator

> "There can sometimes be glitches especially with third party integration."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#GetApp___3745169)

AT

Adrianna T.

Operations

> "The variety and customization available for a complete CRM experience."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6566115)

VR

Verified Reviewer

Technical Consultant

> "It also isn't an out-of-the-box solution and requires an investment of time and money to get built."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___3762155)

EE

Ethan E.

Business Operations

> "How it has helped us with organising the delivery portion of the business."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6440815)

EU

Eduardo U.

Marketing Operations Manager

> "SalesForce interface can be rather obtuse, and UI is not that friendly."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___3826801)

LF

Laura F.

Executive Director

> "We are deeply thankful to Salesforce generosity in providing a free platform to nonprofits in shaping the organization of data..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6161935)

Tiago O.

Field Engineer

> "Some users have found the platform to be somewhat expensive, particularly for smaller businesses or startups."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___4675143)

RH

Richelle H.

Proposal Project Manager

> "Salesforce makes staying on track with client follow up extremely efficient and seamless!"

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6835407)

BP

Binu P.

Financial Accountant

> "Connectivity to ERP was limited, i lost this due to contract cancellation"

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___3774080)

MHS

Mohammed Hareez S.

Human Resource

> "And the most I like about Salesforce platformers is easy to track notes for the customers"

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6757644)

SG

Salvador G.

Proyect Manager Team Lead

> "Also having the classic / lightning both available is a bit annoying to troubleshoot."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___3831493)

EE

Ethan E.

Business Operations

> "Salesforce is the best in class for the problems it solves for business."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6440815)

AW

Austin W.

Account Executive

> "The tasks can get lost in the busyness of the platform."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___3677458)

IL

Ira L.

Account Manager

> "Web interface, ease of access, feels like from any device."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6859220)

Ada B.

Cyber Anayst

> "You have to buy additional features and sometime the tool is slow"

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___4151384)

NM

Nikki M.

HR Manager

> "My experience has been using Salesforce for tracking, and it is appreciated!"

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6752835)

Daryl Edwine M.

method engineer

> "This can also lead to additional costs for the business."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___4689602)

CS

Courtney S.

Office Manager and Teacher

> "We will definitely continue to use the Salesforce Platform as it has enhanced our lead management and provided us with more efficient..."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6124457)

VR

Verified Reviewer

VP, Technical Support

> "It's less easier for people without decent technical skills or experience, will take time to figure things out."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___3784829)

AS

Alex S.

Recruitment Sourcing Specialist

> "What I liked most about Salesforce was how easy it was to integrate with other applications that my company uses."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6577972)

Robbie G.

Sales Director

> "It's very complicated to use compared to other CRMs, and less cost-effective."

[See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___4248551)

[View Reviews](https://www.capterra.com/p/268338/App-Cloud/reviews/)

## User interface

4.64 (5,298)

[Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)

4.37 (399)

### Features

Connecteam

Top features

42/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity/News Feed
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audience Targeting
-   Audio/Video Messaging
-   Calendar Management
-   Campaign Management
-   Chat/Messaging
-   Collaboration Tools
-   Communication Management
-   Compliance Tracking
-   Content Management
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Digital Signage
-   Document Management
-   Email Management
-   Employee Communities
-   Employee Directory
-   Employee Engagement
-   Employee Onboarding
-   Event Calendar
-   File Sharing
-   Generative AI
-   Knowledge Management
-   Live Streaming
-   Mass Notifications
-   Mobile Access
-   Multi-Channel Communication
-   Multi-Language
-   Newsletter Management
-   Quizzes
-   Read Receipts
-   Real-Time Analytics
-   Real-Time Updates
-   Reporting & Statistics
-   Scheduled Messaging
-   Screensaver Management
-   Secure Data Storage
-   Single Sign On
-   Social Media Integration
-   Space Reservation
-   Surveys & Feedback
-   Task Management
-   Third-Party Integrations
-   Visitor Management

[See all features](https://www.capterra.com/p/153140/Connecteam/#features)

Salesforce Platform

9/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity/News Feed
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audience Targeting
-   Audio/Video Messaging
-   Calendar Management
-   Campaign Management
-   Chat/Messaging
-   Collaboration Tools
-   Communication Management
-   Compliance Tracking
-   Content Management
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Digital Signage
-   Document Management
-   Email Management
-   Employee Communities
-   Employee Directory
-   Employee Engagement
-   Employee Onboarding
-   Event Calendar
-   File Sharing
-   Generative AI
-   Knowledge Management
-   Live Streaming
-   Mass Notifications
-   Mobile Access
-   Multi-Channel Communication
-   Multi-Language
-   Newsletter Management
-   Quizzes
-   Read Receipts
-   Real-Time Analytics
-   Real-Time Updates
-   Reporting & Statistics
-   Scheduled Messaging
-   Screensaver Management
-   Secure Data Storage
-   Single Sign On
-   Social Media Integration
-   Space Reservation
-   Surveys & Feedback
-   Task Management
-   Third-Party Integrations
-   Visitor Management

[See all features](https://www.capterra.com/p/268338/App-Cloud/#features)

### Recognition

Connecteam is recognized as a top-rated tool in 3 Capterra Shortlist reports

Best Value Employee Communication ToolsSoftware (2024) 

Salesforce Platform is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

Connecteam

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Salesforce Platform

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Connecteam

-   By Connecteam
-   Located in United States
-   Founded in 2015

Salesforce Platform

-   By Salesforce
-   Located in United States
-   Founded in 2003

## Popular Comparisons

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/)

vs

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[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/)

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[Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[4.37 (399)](https://www.capterra.com/p/268338/App-Cloud/reviews/)

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4.6

4.0

Ease of Use

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[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/)

vs

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[Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[4.37 (399)](https://www.capterra.com/p/268338/App-Cloud/reviews/)

vs

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$25/month

Price

$29.99/month

4.4

Features

4.6

4.0

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/130182-268338/Zapier-vs-App-Cloud)

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/)

vs

[Buddy Punch](https://www.capterra.com/p/134003/Buddy-Punch/)[4.82 (1,124)](https://www.capterra.com/p/134003/Buddy-Punch/reviews/)

$29/month

Price

$4.49/month

4.5

Features

4.7

4.7

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/134003-153140/Buddy-Punch-vs-Connecteam)

[Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[4.37 (399)](https://www.capterra.com/p/268338/App-Cloud/reviews/)

vs

[monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,072)](https://www.capterra.com/p/147657/monday-com/reviews/)

$25/month

Price

$9/month

4.4

Features

4.5

4.0

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/147657-268338/monday-com-vs-App-Cloud)

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/)

vs

[Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,343)](https://www.capterra.com/p/130949/Paycom/reviews/)

$29/month

Price

Contact vendor for pricing

4.5

Features

4.4

4.7

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/130949-153140/Paycom-vs-Connecteam)

[Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[4.37 (399)](https://www.capterra.com/p/268338/App-Cloud/reviews/)

vs

[Asana](https://www.capterra.com/p/184581/Asana-PM/)[4.48 (13,604)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

$25/month

Price

$10.99/month

4.4

Features

4.4

4.0

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/184581-268338/Asana-PM-vs-App-Cloud)

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/)

vs

[QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)[4.69 (7,012)](https://www.capterra.com/p/151722/TSheets/reviews/)

$29/month

Price

$20/month

4.5

Features

4.5

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/151722-153140/TSheets-vs-Connecteam)

[Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[4.37 (399)](https://www.capterra.com/p/268338/App-Cloud/reviews/)

vs

[TaxDome](https://www.capterra.com/p/186749/TaxDome/)[4.72 (3,594)](https://www.capterra.com/p/186749/TaxDome/reviews/)

$25/month

Price

$800/year

4.4

Features

4.6

4.0

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/186749-268338/TaxDome-vs-App-Cloud)