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Designed by hotel owners and tech specialists, RoomRaccoon is made for but not limited to independent hotels, hostels, bed and breakfasts, apartments, and vacation rentals.
Small and medium sized hotels and B&Bs in the D/A/CH region. Through an extensive range of functions and languages our software can be used all over Europe though.
RoomRaccoon helps me to be on top of all my bookings, so I can do the overall management with much more confidence.
As a customer, you are a number; they dont even ask your name on the phone, just your ID. Roomraccoon apologises for their incorrect info during sales, but... its your problem now.
The channel management is fantastic and the reservations are comprehensive. The customer support is second to none, one of RoomRaccoon's greatest assets is truly the people who run it.
Over the past four months it has become increasingly error prone with scarcely a week passing without another problem arising.
They have fantastic integration and connecting capabilities. As a partner in guest experience, it is always very pleasant to work with.
Price changes are limited. Channel manager only connects you to 4-5 OTA's and then you need to plug in another channel manager.
I think the user-friendliness and accessibility is very good. I now enjoy all kinds of benefits at a low rate per month.
I found it took a while to set up and add in everything and I was a bit sceptical it was going to be intricate to use but this is not the case now.
Prioritize real-user-identified key features according to your needs to find your best fit.
RoomRaccoon
Top Featureseasybooking-JULIA
RoomRaccoon
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easybooking-JULIA
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